432 Sso Jobs - Page 10

IAM SME with Okta Experience(B2) Responsibilities 5 + to 7+ years experience in implementing the enterprise or customer IAM with Okta and other IAM products(Okta Experience must) Working experience in Okta integration or support is required. Hands on experience with emerging IAM technologies (IDaaS) and Specifications (OAUTH, OpenID etc.) Experience in maintaining and supporting the Okta application integration and Support Stronghands-onexperience withSSO & MFA, AD Connect, SAML, OAuth, specifically on Okta. Expertise in Identity and Authentication solutions such as Active Directory, Okta Knowledge of LDAP and Active Directory services, MFA, Risk-based authentication and privileged access management Understanding of API design concepts, RESTful Services, and modern application interaction patterns Demonstrated excellent technical writing Skills Java/SCIM API jar knowledge is a must. Follow the below Tracker Location : - Chandigarh,Dadra & Nagar Haveli , Daman , Diu , Goa , Haveli , Hyderabad , Jammu , Lakshadweep , Nagar , New Delhi,Puducherry,Sikkim

Implement and manage Azure Active Directory (Azure AD) solutions, including user identity and access management, authentication, and security policies.

Implement and manage Azure AD solutions to secure and manage identities, provide authentication and access management services across cloud-based applications.

Implement and manage Azure Active Directory (Azure AD) solutions, including identity management, authentication, and access policies across various applications.

Implement and manage security solutions using Broadcom/CA tools, including SiteMinder and MFA/Advanced Authentication. Ensure secure access and protect enterprise systems from unauthorized access.

Technical Support Executive Rotational Shift - After 3M they will rotate the shift Must be a technical graduate At least 2 years of progressive experience diagnosing and resolving problems in a complex software environment Technical Support or implementation experience, supporting enterprise software solutions, ideally in a SaaS environment Excellent organizational skills -ability to prioritize, lead, multi-task and execute projects involving multiple departments. Superior communications skills (presentation, written, and verbal) and demonstrable ability to communicate effectively with all levels of professional staff. Ability to explain complex concepts simply. Excellent analytical skills and ability to navigate challenging situations in a professional manner. Ability to multi-task and perform effectively under pressure Experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML, JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS) Fluency in multiple languages a plus. General cultural awareness, particularly for agents who are supporting customers in region other than the one theyre located in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers) MS Dynamics, SFDC CRM , Splunk, Okta , Added advantage SSO (single Sign on ) is mandate

Job Role: Technical Support Engineer Location: Noida Key Responsibilities: ¢ ¢ Provide timely and accurate resolution of customer and technical queries related to Adobe Connect Hosted services. ¢ Troubleshoot common issues involving meeting access, audio/video connectivity, recording playback, and user account concerns. ¢ Guide users through standard configuration and usage processes for optimal product experience. ¢ ¢ ¢ ¢ Handle inbound support cases via chat, email, or phone in accordance with defined SLAs. ¢ Escalate complex or unresolved issues to Tier 2 support with detailed documentation. ¢ Collaborate closely with internal teams to identify patterns, emerging issues, and share customer feedback. ¢ ¢ Assist with creation and maintenance of knowledge base content, FAQs, and customer documentation. Required Skills & Experience: ¢ ¢ 02 years of experience in a technical support or customer service role, preferably in a SaaS or collaboration tools environment. ¢ ¢ ¢ Strong verbal and written communication skills. ¢ Good understanding of web conferencing technologies, browser settings, plug-ins, and general internet troubleshooting. ¢ ¢ ¢ ¢ Familiarity with operating systems (Windows, macOS), browsers (Chrome, Firefox, Edge), and basic network connectivity. ¢ Excellent problem-solving skills with the ability to think logically and empathize with customer challenges. ¢ Willingness to work in rotational shifts and adapt to a fast-paced, global support environment. Nice to Have: ¢ ¢ ¢ Exposure to Adobe Connect or similar web conferencing platforms. ¢ Basic knowledge of networking (HTTP/S, ports, proxies), LMS integrations, or SSO concepts.

Job Responsibilities - You will drive product development for this product area from concept to launch with successful iteration in a fast-paced customer customer-obsessed organization with an emphasis on written communication to convey product concepts and updatesYou will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop productsYou'll lead the definition & design of core technologies, developer interfaces, and end-user experiences for our copilot platform. You will deconstruct complex problems by utilizing your technical depth and a data-influenced approach including a steady data diet of product usage to inform roadmapUnderstand content creation nuances and build AI-based smart product flows to craft a revolutionary user experience for the use caseDesign tweaks to increase activation and adoption funnelDevise smart automation in the content lifecycle using GenAI technologiesPractice build vs buy and identify opportunities to collaborate with third parties for adding effective and scalable product features and functionalitiesWhat You Bring To The TableYou are an experienced and accomplished Director of Product with 8+ years of experience and have successfully launched Enterprise products (SaaS/Services)You have founded software companies in the past and played a hybrid role in technical and business aspects of the business. You are an expert in deconstructing complex problems, annotating & understanding patterns, and taking a data-driven approach to finding solutions. You are a strong writer who can consistently write clearly and concisely about new product concepts, operations, and plans. Collaborate with Persuasiveness rather than authorityYou are someone deeply curious and a fast learner eager to understand the technology behind new products, conduct your own academic & competitive research. You have strong familiarity with APIs, authentication, and integrations. You are have experience building enterprise products that required 3rd party platform integrationsYou have a proven track record of taking ownership of product goals and delivering against themYou have sound framework for when to iterate, when to discard, and when to scale productsYou have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively. You feel most at home working hand-in-hand with data science, engineering, user experience, and customer success teams. You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholders and build meaningful relationshipsYou are curious and bring genuine excitement to learn new subject areas and are comfortable being scrappy as and when needed

Servicenow Developer ITSM Secondary Skills - MS Azure Certifications (if any) Job description ServiceNow Administrator Overview We are seeking a skilled ServiceNow Developer with 10-12 years of experience to join our dynamic team The ideal candidate will have a strong background in, configuration, day-to-day administration, manage and optimize ServiceNow platform Responsibilities Set-up, configuration and day-to-day administration of the ServiceNow platform including conducting changes to the platform e g , overseeing integration with new systems Responsible for error identification and remediation and ensuring that system and database management conforms to policy and standards Provides support to end user, support teams and suppliers (including adding users) that are involved in IT Service Management Manages lifecycle of change of Software versions of ServiceNow, plans and implements upgrades and conversions Manages instance security including password standards, user/group access, access control rules and auditing Monitors and maintains the agreed levels of availability, security, performance and operational capability of ServiceNow Day-to-day management of the product service backlog: actively limiting work in progress, removing blockers and prioritising the flow of work to ensure that the user need is paramount in all delivery Proactive identification and execution of platform enhancements to maximise value, inputting into roadmaps and continual improvement plans for the platform Advanced automation including workflow and system integration Technical governance to ensure a seamless user experience that aligns with the platform design strategy Responsible for technical documentation, compliance Experience and Qualification Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience) Minimum 5 years of experience as a ServiceNow Administrator Strong knowledge of ServiceNow administration, configuration, and customization Experience with scripting (JavaScript, Glide, REST/SOAP APIs) Understanding of ITSM and ITIL frameworks ServiceNow Admin certification Knowledge of Azure, Google Cloud, LDAP, SSO, and Active Directory integrations Strong problem-solving, analytical, and communication skills Experience with Agile or Scrum methodologies Location: Chandigarh,Dadra & Nagar Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim

About the Job: The Red Hat India Services team is looking for a Consultant to join us. In this role, you will help ensure that our engagements are not just technology implementations, but an organisational transformation. As a consultant, you will work with our lead architect on engagements, creating innovative software solutions using emerging open-source technology and modern software design methods in an agile environment. Youll receive coaching to facilitate the design and technical delivery of our solutions. In this position, youll create enthusiasm for building great software using the principles of open-source and agile culture. You will support everything from scoping to delivering engagements. Successful applicants must reside in a city where Red Hat has a presence. What will you do: Develop and maintain Java-based applications, ensuring optimal performance and scalability. Implement and manage authentication and authorization solutions using Keycloak. Customize Keycloak features (e.g., themes, adapters, extensions) to meet project requirements. Integrate Keycloak with enterprise applications and other identity providers using protocols like SAML, OAuth2, and OpenID Connect (OIDC). Troubleshoot and resolve security, authentication, and authorization issues in existing systems. Collaborate with cross-functional teams to define system requirements and design secure solutions. Write clean, maintainable, and efficient code while adhering to industry best practices. Conduct code reviews, unit testing, and provide technical guidance to junior developers. Assist in the feasibility study for use cases and custom SPI. Ensure service reliability meets users' needs, including critical internal and externally visible services. Design, build, and run large-scale, distributed, fault-tolerant systems using software & systems engineering. Participate in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, responding to urgent customer issues. Serve as a trusted adviser to customers, using critical thinking skills to solve complex problems innovatively. Train and coach team members on both technical and non-technical skills. Support presales and post-sales field teams during workshops, proofs of concept, pilots, and production deployments. Actively contribute to and guide the creation of reference architectures, design considerations, and best practices. This position requires frequent on-site work with clients and availability to travel up to 50-80%. What will you bring : Strong proficiency in Java and Java-based frameworks (e.g., Quarkus, Spring Boot, Hibernate). In-depth experience with Keycloak configuration, customization, and integration. Familiarity with identity and access management (IAM) concepts, including SSO, MFA, and RBAC. Understanding ofauthentication/authorization protocols like OAuth2, OIDC, and SAML. Experience with RESTful APIs and microservices architecture. Proficiency in tools like Maven, Git, Jenkins, Docker. Strong problem-solving and debugging skills. Good to Have Skills: Experience with or knowledge of Red Hats technologies like Red Hat OpenShift Container Platform and cloud. Working with community technologies such as Argo CD, Tekton Pipelines, Helm, or Jenkins. Cloud Architect Certification. Exposure to the BFSI domain. About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

Skills : Camunda Developer Notice Period: Immediate. Type: Contract Good implementation knowledge of Spring Boot microservices. Excellent knowledge on Camunda 8 Platform, Camunda Platform Run and Camunda Production Setup and Deployment process. Having knowledge on Camunda 7 platform is good to have . Should have working experience with BPMN and DMN modelling. Should have excellent knowledge on Camunda workflow, process modelling in Camunda Modeler. Should have excellent knowledge on Camunda Rest API and creating embedded and remote process engine. Should have expertise in creating spring boot micro-services with embedded workflows and creating containers for those micro-services. Should have working knowledge on Camunda delegates, external tasks, DB config for process instance data and implementation knowledge on tasks, events, gates, error handlers, sub-processes, incidents. Should be able to create rules engine using Decision Relationship Diagrams( DRD ) and DMN tables. Should be knowledge on migrating process instances to higher versions. Should be able to create batch processes using Camunda. Should have hands-on experience to secure Camunda process using either SSO or LDAP.

Your role Drive and ensure business, IT and Security teams are compliant to applicable IAM policy, IAM .standards and instructions. Work closely with IAM team ( Run and Project) to design and deploy monitoring and control systems based on IAM policy and instructions. Ensure critical applications are well integrated with the good level of IAM control and governance ( access review, good approval workflow) based on policy and instruction. Develop and maintain measurable IAM security metrics; ensure metrics provide actionable insights to the applicable stakeholders. Maintain IAM policy & instruction awareness of business, technical, architecture, infrastructure, and end user support Develop and maintain measurable KPIs to showcase IAM governance performance Analyse internal and external threats and recommend remediation actions based on IAM capability. Your profile Maintain IAM policy & instruction awareness of business, technical, architecture, infrastructure, and end user support Develop and maintain measurable KPIs to showcase IAM governance performance Analyse internal and external threats and recommend remediation actions based on IAM capability. Perform IAM audit / gap assessments of internal systems and processes and provide recommendations to mitigate the same Deliverables: PAM Audit compliance Dashboard, reporting Analysis, Identity Health Check & governance

Job Profile:- Premium Acquisition Manager is an integral part of the banks front line sales force. SSO/SO is primarily responsible for acquiring new customers for the bank and peruse new business opportunities. Minimum Qualification:- Graduate

The Sailpoint role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Sailpoint domain.

Manage, escalate, and drive satisfactory resolution of customers' technical support, service, and infrastructure issues based on Adobe products and technologies. Manage implementation and consulting projects, where you would be expected to plan, schedule, and implement Adobe Learning Manager and its possible integrations. Expected to take support escalations from the region and help the Support team from time to time. Expected to be available to be on call when contacted by premium support customers for P0/P1 customer-impacting issues during non-operational hours. Create and facilitate communication channels between the TAM, Product Support, customer, product management and engineering teams in Adobe Proactively update customers about ALM updates, and upgrades and ensure necessary action to maintain availability and customer satisfaction. Proactively review and advise on the best practices and fine-tuning of ALM deployments. Proactively monitor reporting information and configurations of Adobe technologies at customer sites and make ongoing recommendations to Solution partners if involved. Help develop and maintain best practices for implementing and supporting Adobe products in both internal and customer-facing Knowledge Base. Maintain intimate knowledge of all Adobe products and services Provide clear and constructive product feedback to Adobe Product Management based on customer requirements Qualifications 4-10 years of account management experience (either pre- or post-sales) Experience in implementing/ supporting SAAS-based solutions preferably LMS/CMS. Experience in high-tech web technologies and Integration using APIs. Committed desire to provide customer satisfaction Strong written and verbal communication skills In-depth understanding of enterprise networks and infrastructure. Strong Troubleshooting and customer management skills are a must. In-depth understanding of APIs An understanding of CMS and SSO is required. Practical understanding of web servers and application servers. A practical understanding of Internet protocols: HTTP, SMTP, DNS, LDAP, and FTP is required. Basic Shell Scripting/Programming Experience (HTML, JavaScript, PHP) is an added advantage. SQL experience is an added advantage. Role & responsibilities Preferred candidate profile Perks and benefits

Job Title: Technical Account Manager Adobe Learning Manager (ALM) Location:bangalore Job Summary: We are seeking a highly motivated and experienced Technical Account Manager (TAM) to manage, escalate, and drive satisfactory resolution of customer issues related to Adobe products, particularly Adobe Learning Manager (ALM) . The ideal candidate will have experience in SaaS-based solution support and implementation, with strong technical troubleshooting and customer-facing skills. In this role, you will lead ALM implementations, support complex integration projects, and act as a trusted advisor to our enterprise clients. You will also collaborate with cross-functional Adobe teams including Product Support, Engineering, Product Management, and Customer Success. Key Responsibilities: Manage and drive the resolution of customer issues involving Adobe technologies, primarily Adobe Learning Manager. Lead implementation and consulting projects, including planning, scheduling, execution, and post-implementation support. Take ownership of escalated technical issues (P0/P1) and provide timely resolution, including during non-operational hours if required. Act as a liaison between the customer, Adobe Product Support, Engineering, and Product Management teams. Proactively communicate with customers regarding product updates, upgrades, and recommend necessary actions to ensure system availability. Review customer ALM deployments to suggest best practices, fine-tuning, and ongoing optimization. Monitor customer configurations and reports, and advise solution partners as needed. Contribute to internal and external Knowledge Base development. Maintain expert-level knowledge of Adobe products, especially ALM, and provide product feedback to internal teams based on real-world customer usage. Support Adobes customer success goals by ensuring high levels of satisfaction and engagement. Required Skill Set: Experience: 410 years in Account Management or Customer Success (pre-sales or post-sales) in a SaaS environment. Technical Expertise: Hands-on experience with Learning Management Systems (LMS) and/or Content Management Systems (CMS). Strong understanding of enterprise networking and infrastructure. Proficient in integration using APIs (REST/SOAP). Troubleshooting and problem-solving skills in customer environments. Communication: Excellent verbal and written communication skills; ability to manage difficult conversations with diplomacy. Protocols: Knowledge of internet protocols such as HTTP, SMTP, DNS, LDAP, FTP . Platform Knowledge: Understanding of CMS, SSO (Single Sign-On), Web and Application Servers. Preferred / Advantageous Skills: Working knowledge of Adobe Learning Manager or other Adobe Experience Cloud solutions. Experience with Shell scripting or basic programming languages like HTML, JavaScript, PHP . Familiarity with SQL and ability to query data for reporting or troubleshooting. Experience with customer support tools and CRM platforms. Ability to create documentation, how-to guides, and best practice articles.

Job Title: Technical Support Specialist (LMS - T2/T3 Support) Location: [Bangalore Job Type: Full-Time Shift: Rotational (24/5 support coverage) Job Overview: We are seeking a dedicated and customer-focused Technical Support Specialist to provide Tier 2 and Tier 3 support for Adobe Learning Manager (LMS). This role involves handling complex technical and non-technical issues, delivering first-call resolutions, and ensuring customer satisfaction through effective communication and troubleshooting. The ideal candidate will have strong technical skills in LMS platforms, as well as experience working with multi-platform systems and excellent problem-solving abilities. Key Responsibilities: Provide first-call resolution for Adobe Learning Manager LMS-related issues by effectively handling both technical and non-technical customer inquiries during initial contact. Articulate the business impact of technical issues and manage their resolution in a timely and professional manner. Provide high-quality phone, email, and chat support for Microsoft customers using Adobe LMS, ensuring professionalism and clarity in all communications. Accurately document all customer interactions in a case-tracking database, ensuring that all notes are clear, complete, and in written English. Follow up with customers within the agreed-upon timeframe, ensuring their issues are resolved and satisfaction is maintained. Identify and report top call generators, emerging issues , and common customer queries to improve the support process. Escalate unresolved or complex issues to higher levels of support (T3) and ensure timely resolutions. Troubleshoot and resolve issues using available resources such as knowledge bases , product guides, and reference materials. Maintain a high level of professionalism, ensuring customer communication is always conducted with appropriate etiquette, timeliness, and care. Required Skills and Experience: Proven technical troubleshooting skills , particularly with LMS-related issues. Strong working knowledge of Windows and Mac OS platforms. Intermediate understanding of AICC and SCORM standards (desirable). Demonstrated ability to provide excellent customer support in a customer-facing environment. Strong problem-solving abilities with experience researching and resolving complex technical issues. Experience in a technical support or customer service role , with a focus on resolving software integration issues in multi-platform systems. Ability to work flexible hours and participate in a rotational shift schedule for 24/5 coverage . Excellent written and verbal communication skills, with the ability to explain technical issues in clear, concise terms. Experience working in a team-oriented environment , managing diverse tasks and priorities. Education and Experience: Technical degree in Computer Science, Information Technology, or a related field. 4-8 years of experience in a technical support or customer service role, preferably in the LMS space or similar capacity. Additional Qualities: Ability to remain calm under pressure, demonstrate flexibility, and work with minimal supervision. A strong customer-first attitude with a willingness to take ownership of issues and ensure timely resolutions. Ability to work in a fast-paced environment while maintaining professionalism and efficiency.

Hi, all PFB JOB Descripion Location : Noida , 1 + Yr exp, Networking, troubleshooting, sql. Rotational shift. Good communication Experience/Qualifications Required • Must be a Graduate , Technical degree preferred • 1-3 years of experience with International Technical Support Center, Enterprise Support is preferred • Experience in troubleshooting software on Windows and /or Mac operating systems. • Technical Support or implementation experience, supporting enterprise software solutions. • Experience working in a team environment, managing a diverse workload • Outstanding written & verbal communication skills in English with a neutral accent • Experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML, JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS) • Ability to multi-task and perform effectively under pressure • Excellent analytical skills and ability to navigate challenging situations in a professional manner. • General cultural awareness, particularly for agents who are supporting customers in a region other than the one theyre located in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers).

Good implementation knowledge of Spring Boot microservices Having knowledge on Camunda 7 platform is good to have Should have working experience with BPMN and DMN modelling Should have excellent knowledge on Camunda workflow , process modelling in Camunda Modeler Should have excellent knowledge on Camunda Rest API and creating embedded and remote process engine Should have expertise in creating spring boot micro-services with embedded workflows and creating containers for those micro-services Should have working knowledge on Camunda delegates , external tasks , DB config for process instance data and implementation knowledge on tasks , events , gates , error handlers , sub-processes , incidents Should be able to create rules engine using Decision Relationship Diagrams( DRD ) and DMN tables Should be knowledge on migrating process instances to higher versions Should be able to create batch processes using Camunda Should have hands-on experience to secure Camunda process using either SSO or LDAP Cammunda or Any BPM , BRM Skill Nice to have

Siteminder Provide L3-level support for CA SiteMinder infrastructure, including policy servers, Web Agents, and Admin UI. Troubleshoot complex issues involving authentication, authorization, federation, and SSO. Perform root cause analysis and long-term solutions for recurring incidents. Maintain and enhance CA SiteMinder policies, realms, rules, agent configurations, and custom authentication schemes. Collaborate with application teams to onboard new applications into SiteMinder using standard integration patterns (e.g., Web Agent, SDK, headers-based authentication). Implement changes and upgrades in a controlled and compliant manner, following ITIL processes. Monitor system health and performance; automate alerts and log analysis where feasible. Work with other IAM components (LDAP, AD, MFA, SAML, OIDC) to provide holistic identity support. Participate in on-call rotation and provide support during major incidents. Ensure compliance with security policies, standards, and audit requirements. Required Skills & Experience: 6+ years of experience with CA SiteMinder / Broadcom SSO (Policy Server, Web Agent, Admin UI). Strong troubleshooting expertise in complex Web SSO environments. Hands-on experience with custom authentication/authorization schemes. Good understanding of SAML, OAuth, OpenID Connect, and LDAP directories. Experience in working with HTTP headers, reverse proxies, and load balancers. Strong scripting skills (e.g., Shell, Python, PowerShell) for automation and debugging. Proficiency in log analysis and using tools like Splunk, ELK, or native logs. Knowledge of TLS/SSL, certificates, and secure web communications. Ability to review and implement application onboarding use cases with SiteMinder. Preferred Qualifications: Experience with integration of SiteMinder with MFA solutions (e.g., Duo, RSA, Okta). Familiarity with DevOps tools and CI/CD practices for IAM. Knowledge of other IAM platforms such as Okta, ForgeRock, or Ping is a plus. Previous experience in large-scale enterprise environments (financial, healthcare, etc.). ITIL Foundation or equivalent process understanding. Provide L3-level support for CA SiteMinder infrastructure, including policy servers, Web Agents, and Admin UI. Troubleshoot complex issues involving authentication, authorization, federation, and SSO. Perform root cause analysis and long-term solutions for recurring incidents. Maintain and enhance CA SiteMinder policies, realms, rules, agent configurations, and custom authentication schemes. Collaborate with application teams to onboard new applications into SiteMinder using standard integration patterns (e.g., Web Agent, SDK, headers-based authentication). Implement changes and upgrades in a controlled and compliant manner, following ITIL processes. Monitor system health and performance; automate alerts and log analysis where feasible. Work with other IAM components (LDAP, AD, MFA, SAML, OIDC) to provide holistic identity support. Participate in on-call rotation and provide support during major incidents. Ensure compliance with security policies, standards, and audit requirements. Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: CA PAM. Experience5-8 Years.

We're Hiring! I am excited to share some amazing career opportunities at Happiest Minds. Take your Security career to the next level with Happiest Minds, ! Join a dynamic team, where Security Meets Innovation, and grow with us. Be recognized in a Great Place to Work Certified environment Interested professionals can directly reach out to me ankita.patari@happiestminds.com or you can apply in below post Primary Skills: SailPoint Implementation, Identity Governance & Administration (IGA) Experience:2-4 Years Role & responsibilities Collaborate with clients to understand their identity and access management requirements. Lead the end-to-end implementation of SailPoint IIQ and IDN solutions, including configuration, customization, and integration with other systems. Provide technical expertise and guidance to project teams, ensuring that solutions are delivered on time. Conduct workshops and training sessions for clients and internal teams to promote best practices and knowledge transfer. Stay up-to-date with SailPoint product updates and industry trends and provide recommendations for continuous improvement. IAM and SailPoint IdentityIQ/IDN architecture, design, development, configuration, testing, integration, and deployment. Must have experience in application onboarding, provisioning, workflow customization, access review etc. Configuring quick links and reports customization. SailPoint connector development experience with both out-of-the-box and custom connectors. At least an year of experience with Thanks and Regards, Ankita

As Citrix SME you’ll be responsible for the support, implementation, and maintenance of Apex’s production and non production cutting-edge Citrix environments build on the most advanced DaaS technology – Citrix Virtual Apps and Desktop for Azure. This will involve developing detailed documentation for Technology teams and management as well as strategic planning and implementation. Your daily challenge will be identifying and solving complex problems, providing Subject Matter Expertise Consultation and participating in project Implementation activities Key duties and responsibilities Build an excellent awareness of the Apex business requirements and in-depth knowledge of the Citrix environment and support processes Provide deep-level troubleshooting in conjunction with vendor/third-party support providers within the applicable technology platform Provides Subject Matter Expertise on applicable technologies Collaborates with service providers and external vendors on root cause analysis for problems related to technology and provide detailed diagnostic information when required. Recommends, implements and document corrective solutions and preventative measures Participate in the evaluation and recommendation of new technology solutions Document policies, standards and knowledgebase articles Participate in the release management lifecycle Participate in Technical Advisory Board (TAB) / Change Advisory Board (CAB) meetings to determine the impact of, provided feedback on, and approve/decline changes for Apex environment changes Participate in Root Cause Analysis in Problem Management lifecycle activities Perform on-call duties as needed to support technology services to business. Experience and skills Excellent written and communication skills in English Bachelor’s degree in computer science or related discipline 7+ years experience as system administrator in a Windows based or Citrix environments Solid experience in administrating Citrix server, application and desktop virtualizations Experience with NetScaler ADC will be considered as an advantage Mandatory CCA certification Citrix Certified Administrator (CCA) or Citrix Certified Advanced Administrator (CCAA) – Desirable Citrix Certified Enterprise Engineer (CCEE), Citrix Certified Integration Architect (CCIA) will be considered as strong advantage Solid experience in administrating Citrix server, application and desktop virtualizations Experience with NetScaler ADC will be considered as an advantage Proven skills in Microsoft cloud technologies including Office 365, Azure, Azure AD, Intune, AD connect; ADFS, SSO, WAP and etc. Experience in implementing and troubleshooting Active Directory, GPO and other adjacent Windows server services like DNS, DHCP, DFS,DFSR, File and print services, CA, IIS and etc. Good PowerShell scripting is requirement Excellent problem-solving abilities and good at working under own initiative Ability to take ownership of a technical solution and work with a number of stakeholders (internal and external) to deliver a design and implementation approach Ability to articulate design topics, using tools such as Visio, PowerPoint, and any modelling tools utilising ArchiMate Ability to be able to work well under pressure Familiar with common technologies for backup, archiving, and system administration Certification in frameworks such as ITIL v3, ISO 27001 would be an advantage

Scope of Work: Configure a secure single-session VDI in Azure Enable FSLogix for profile management Integrate Microsoft 365 with Single Sign-On (SSO) Ensure remote access with proper security Document setup for future scaling

Requirements: Key Responsibilities: Architectural Leadership: Establish architectural excellence, ensuring B2C mobile application architectures that utilize React Native, React.js, and Python for maintainability, reusability, and scalability. Implement rigorous security frameworks for healthcare applications, ensuring compliance with OWASP Top 10. Architect Azure-native applications, leveraging extensive knowledge of Azure services to enhance application security and performance. Develop robust data architecture supporting both transactional and analytical needs using SQL and NoSQL databases. Strong understanding of Cloud Services spanning across network, security, Kubernetes, databases, and AI services. Must have implemented micro-services architecture Must have worked on multi-tenant architecture Performance Optimization: Apply advanced optimization techniques throughout the application stack, enhancing user experience across diverse network conditions with techniques like client-side rendering. Optimize applications for various devices and environments, meeting stringent accessibility standards. Must have worked on applications supporting at least 10,000 concurrent users Technical Guidance & Mentorship: Lead and mentor front-end developers, promoting high standards in code quality and architectural practices. Conduct code reviews and lead technical discussions to translate client needs into actionable development objectives. Must have configured rules on tools like Sonarqube to ensure code quality standards. Provide hands-on coding assistance and problem-solving support to teams as needed. Implement and manage continuous monitoring and automation of cloud infrastructure to optimize performance and cost. Data Integration: Ensure seamless integration between front-end components and back-end services, maintaining secure and consistent data flow (RESTful APIs, GraphQL). Must have: Proven experience as a full stack developer or application architect. Must have worked on Javascript (ReactJs, Typescript, etc) and Python Demonstrated experience in mobile app development for both Android and iOS platforms. Extensive experience with Microsoft Azure, including Azure Active Directory and Azure DevOps. Strong focus on usage of management tools such as Jira. Excellent at documenting architecture diagrams and logging decisions to align large tech teams. Ability to present and defend the architecture to prospective clients. Must have designed and implemented multi-tenant solutions with SSO integrations Strong leadership skills with the ability to mentor teams, coupled with excellent interpersonal and presentation capabilities. Track record of enforcing best practices in creating scalable, responsive, and secure applications. Strong decision-making and problem-solving skills, with a focus on ensuring data security and privacy. Preferred Qualifications: Prior experience working in Utility or Telecom IT Projects Experience would be an asset. Experience with Geo server, Open Layers, working with Geospatial Data Knowledge of additional cloud services (AWS, Google Cloud) for scalable hosting. Education: Bachelors or Masters degree in Computer Science Engineering, or related field. Job Type: Full-time Experience: React: 8 years (Preferred) Total work: 10 years (Preferred) Python: 5 years (Preferred)

We're Hiring! I am excited to share some amazing career opportunities at Happiest Minds. Take your Security career to the next level with Happiest Minds, ! Join a dynamic team, where Security Meets Innovation, and grow with us. Be recognized in a Great Place to Work Certified environment Interested professionals can directly reach out to me ankita.patari@happiestminds.com or can apply in below post Skills: Identity Governance & Administration (IGA),Identity Management (LCM/RBAC),Vulnerability Assessment, AWS IAM, Access Management (SSO/MFA),Privilege Access Management (PAM) Job Description 1. Design and implement Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions based on business needs. 2. Collaborate with stakeholders to understand security requirements and create IAM and PAM strategies. 3. Architect, configure, and maintain IAM and PAM systems, ensuring integration with existing infrastructure. 4. Recommend and implement security technologies and best practices for IAM and PAM. 5. Provide expertise in Single Sign-On (SSO), Multi-Factor Authentication (MFA), and other access control mechanisms. 6. Conduct risk assessments and security reviews to identify vulnerabilities and recommend mitigation strategies. 7. Stay updated with IAM and PAM trends to maintain robust security posture. 8. Collaborate with cross-functional teams to enforce security policies and standards. 9. Lead training sessions to raise awareness and understanding of IAM and PAM concepts. 10. Serve as an expert in IAM and PAM, guiding best practices and contributing to cybersecurity strategy. Thanks & Regards, Ankita