Education Requirement: B.Com or any relevant degree Position Overview: We are seeking an enthusiastic and results-oriented Sales and Marketing Executive to support the promotion and sale of our services. This role is open to both freshers and candidates with prior experience in sales and marketing. The ideal candidate will be proactive, self-motivated, and possess a strong interest in IT services and digital solutions. You will work closely with the sales and marketing team to expand our customer base, build relationships, and drive business growth. Key Responsibilities: Sales and Business Development: Identify and generate new business leads for SSM Networkers and Softwares services (eg, software solutions, network management, IT consulting). Reach out to potential clients through cold calls, emails, networking, and attending industry events. Develop and nurture relationships with new and existing clients to expand the customer base and drive sales growth. Meet and exceed sales targets by converting leads into customers and closing deals. Marketing Strategy and Campaigns: Assist in creating and executing marketing strategies for promoting SSM Networkers services. Develop promotional content such as brochures, emails, presentations, and social media posts. Collaborate with the marketing team to create digital campaigns (including social media, online ads, and SEO) to increase brand visibility and attract leads. Monitor industry trends and competitor activities to adjust marketing tactics accordingly. Client Relationship Management: Serve as the primary point of contact for clients throughout the sales process, from initial inquiry to project delivery. Respond to customer inquiries, address concerns, and provide timely and effective solutions. Build long-term relationships with clients to ensure repeat business and referrals. Follow up with clients after service delivery to ensure satisfaction and maintain positive relationships. Sales Reporting and Documentation: Maintain accurate records of leads, client interactions, sales activities, and progress in CRM (Customer Relationship Management) software. Provide regular sales performance reports and market analysis to the management team. Track and report on the effectiveness of marketing campaigns and sales strategies. Collaboration and Team Support: Work closely with the sales and marketing team to ensure smooth execution of campaigns and alignment with business objectives. Support the team in organizing webinars, product demos, and other promotional activities to engage potential clients. Participate in brainstorming sessions and contribute ideas for new marketing and sales initiatives. Qualifications: Education: bachelors degree in Commerce (B.Com) or any relevant field. Experience : Fresher: No prior experience required but a keen interest in sales, marketing, and IT services is preferred. Experience : 0-2 years in sales and marketing, preferably in IT services, software, or technology sectors. Previous experience in customer-facing roles is a plus. Skills: Strong communication skills, both written and verbal. Ability to build rapport and maintain professional relationships with clients. Familiarity with marketing concepts and tools (social media, email marketing, SEO). Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software. A basic understanding of the IT industry and network services is a plus. Personal Attributes: Goal-oriented and self-motivated to meet and exceed sales targets. Ability to work independently and as part of a team. Creative thinking with a focus on problem-solving. Strong organizational skills and attention to detail. A passion for learning and growing within the sales and marketing field
