966 Ssl Jobs - Page 37

Requirements: Citrix Skill. More than 3 years of L1.5/L2 level of experience supporting Citrix & windows Infrastructure. Citrix certification, such as CCA-V, CCP-V, or CCE-V desirable. Strong knowledge of Citrix technologies such as XenDesktop (7.X/1912/2402), Licensing, Profile Management, Citrix Director, Storefront, Studio. Working experience with Citrix ADC, ADM technologies. Understanding of SSL certificate and to apply the certificates on Citrix products. Application management, publishing apps and troubleshooting. Good Knowledge on Citrix Migrations. Provide end to end support on Citrix issues. Strong analytical and problem-solving skills. Perform Citrix upgrades and updates, including security fixes. Planning and execution of production changes. Ability to work independently and in a team environment. Knowledge of Active directory and GPO is needed. Windows/VMware Skill. Minimum of 3-5 years of experience in supporting at least 2000+ server environment. Windows 2012/2016/2019 server platform. Good to have secondary skills on Windows and VMWare. Managing, supporting, and monitoring of VMware vSphere environment (7.x and above). Windows virtualization administration. Managing and monitoring server hardware (HPE server hardware). L1/L2 troubleshooting of infrastructure issues and fixing the alerts. Proactive maintenance and responding to user incidents. Soft Skills: Excellent communication and teamwork skills. Collaboration & Teamwork. Accountability & Ownership. Adaptability & Learning Agility. What We Can Offer You: Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Worker Type Employee Job Type Regular

BAU operation Support Skill sets : Routing, Switching, Wireless, Firewall and Load balancers Technologies : Cisco, Checkpoint, SRX, Cisco ASA, Fortigate Firewall, F5, Aruba Wireless. Maintain the network infrastructure Acknowledge, troubleshoot and resolve tickets that are assigned to the team in a correct way Escalate incidents internally or to 3rd party partners when required Participate, on a punctual basis on specific projects related to his/her specialty The Network Engineer must have good interpersonal skills and must be a team player. In close relations with: Atos Infrastructure Operations Team Incident Manager Problem Manager Service Delivery Manager CMDB Manager Change Manager End User Duties: Maintain the network infrastructure: Incident resolution, problem resolution Troubleshooting, co-ordination with third party suppliers as well as with the central IT department of the customer Advises the project team and ECTL in areas such as capacity management Contingency planning, environment planning, configuration management and other relevant tasks related to the role Design and implement network solutions Maintains the relevant documents/manuals describing the network infrastructure Provides input for incidents/problems/defects post closure analysis to the incident/problem manager and/or the technical team leader Provides input or organize regular knowledge transfer sessions Working Conditions Work shifts of 8 hours covering the time range between 7-19 from Monday to Friday with some flexibility required when overtime is exceptionally needed/ standby duty Employment and technical requirements (At least 5 years of professional experience in the specific domains as described below) Switching and routing engineer (Cisco Nexus 9k, catalyst, VRF s and OSPF Routing) Wireless LAN controller (cisco) 802.1x / Cisco ISE Firewall engineer (checkpoint) Pulse secure SSL VPN (plus) Load-balancer F5 (plus) IPAM, DNS, Proxy and ServiceNow knowledge (plus) Cisco Meraki experience and skills Aruba Access Points provisioning Access Points managemente Wireless clients management Wireless clients filtering Wireless clients accounting

Sr Associate IS Bus Sys Analyst What you will do Let’s do this. Let’s change the world. In this vital role you will leverages domain, technical and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans. This role involves working closely with business stakeholders, system owners and security analysts to ensure technical requirements are collated, documented and implement to ensure the success of our internal and external business partners. You will collaborate with the Product Owner and other Business Analysts to maintain an efficient and consistent process, ensuring the best quality deliverables from the team. Roles & Responsibilities: Build strong relationship with key business leads and external partners to ensure their needs are being met Own expedited resolution of business-critical issues affecting the delivery of key external business partners Work with Product owner and business stakeholders to collected details requirements and user stories Analyze technical and business problems and work with cross-functional owners to develop long-term solutions Maintain accurate documentation of configurations, processes, and changes Own technical solutions and maintain detailed system and user documentation What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree and 1 to 3 years of Life Science/Biotechnology/Information Systems experience OR Bachelor’s degree and 3 to 5 years of Life Science/Biotechnology/Information Systems experience OR Diploma and 7 to 9 years of Life Science/Biotechnology/Information Systems experience Preferred Qualifications: Must-Have Skills: Customer focused with excellent written and verbal communication skills who can confidently work with internal Amgen business stakeholders and external service partners on technology topics Experience of working with or supporting systems used to execute clinical trial. E.g. Rave, CTMS, Veeva Experience of working with or in a Clinical Research Organizations (CROs) or other specialist suppliers supporting clinical trials Experience with Agile software development methodologies (Scrum), Change management and problem management Excellent problem-solving skills and a committed attention to detail in finding solutions. Good-to-Have Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience of O365 Cloud PC VDI Professional Certifications: SAFe for Teams certification (preferred) Soft Skills: Highly organized and able to work under minimal supervision Skilled in providing oversight and mentoring team members. Excellent analytical and gap/fit assessment skills Ability to work effectively with global, virtual teams Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Familiarity with GxP, CFR 21 Part 11 and systems validation Ambitious to further develop their skills and career What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

Associate IS Bus Sys Analyst What you will do Let’s do this. Let’s change the world. In this vital role you will leverages domain, technical and business process expertise to provide exceptional end user support of Amgen’s external suppliers to ensure their effectiveness to deliver Amgen clinical trials for Amgen study teams. This role involves working closely with internal and external business stakeholder and support analysts to ensure rapid resolution of technical issues, performing route cause analysis and implementation of long-term preventative solutions. You will collaborate with the Product Owner and a team of other Business Analysts to ensure operational support excellence from the team. Roles & Responsibilities: Build strong relationship with key business leads and external partners to ensure their needs are being met Oversee expedited resolution of business-critical issues affecting the delivery of key external business partners Work with Product owner and business stakeholders to collected details requirements and user stories Analyze technical and process problems and work with multi-functional owners to develop solutions Maintain accurate documentation of configurations, processes, and changes Maintain detailed system and user documentation What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a with these qualifications. Basic Qualifications: Bachelor’s degree and 0 to 3 years of Life Science/Biotechnology/Information Systems experience OR Diploma and 4 to 7 years of Life Science/Biotechnology/Information Systems experience Preferred Qualifications: Must-Have Skills: Customer focused with excellent written and verbal communication skills who can confidently work with internal Amgen business stakeholders and external service partners on technology topics Experience of working with or supporting systems used to execute clinical trials. E.g. Rave, CTMS, Veeva Excellent problem-solving skills and a committed attention to detail in finding solutions Good-to-Have Skills: Experience of working with or in a Clinical Research Organizations (CROs) or other specialist suppliers supporting clinical trials Experience with Agile software development methodologies (Scrum) Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience of O365 Cloud PC VDI Professional Certifications : SAFe for Teams certification (preferred) Soft Skills: Highly organized and able to work under minimal supervision Excellent analytical and assessment skills Ability to work effectively with global, virtual teams Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Familiarity with GxP, CFR 21 Part 11 and systems validation Ambitious to further develop their skills and career What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What you will do Let’s do this. Let’s change the world. In this vital role you willplay a key role in a regulatory submission content automation initiative which will modernize and digitize the regulatory submission process, positioning Amgen as a leader in regulatory innovation. The initiative demonstrates pioneering technologies, including Generative AI, Structured Content Management, and integrated data to automate the creation, review, and approval of regulatory content. Role Description: This role is a key contributor to bridging the gap between business processes and technical development, supporting data sourcing and integration for regulatory filings. This role combines domain expertise and analytical skills to gather, refine, and document product requirements, including epics, user stories, business process maps, and test plans. Collaborating closely with developers, Product Managers, and business collaborators, the analyst ensures technical requirements are well-defined, enabling accurate planning, estimation, and delivery of high-quality software solutions. Responsibilities also include sourcing and integrating data, ensuring its accuracy and alignment with regulatory needs, and developing test cases to validate system performance and compliance. In addition to requirements analysis, this role emphasizes understanding how businesses create, consume, and make decisions using data in the context of their processes. The analyst analyzes how and where data is created, managed, and moved through business processes, software systems, and technologies. With strong SQL skills, they extract, manipulate, and analyze data from source systems and databases, ensuring clean, organized, and usable information for decision-making. They also bring a solid understanding of CDL and semantic layers, enabling efficient data organization and accessibility. Acting as a liaison, the analyst provides insights to collaborators, optimizes processes, ensures consistent practices across teams, and contributes to regulatory compliance and reporting. With a proactive approach to problem-solving and collaboration, this role drives continuous improvement and ensures the success of program objectives. Roles & Responsibilities: Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals Capture the voice of the customer to define business processes and product needs Work with Product Managers and customers to define scope and value for new developments Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog Ensure Acceptance Criteria and Definition of Done are well-defined Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators Develop and implement effective product demonstrations for internal and external collaborators Maintain accurate documentation of configurations, processes, and changes What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree OR Master’s degree and 4 to 6 years of Information Systems experience OR Bachelor’s degree and 6 to 8 years of Information Systems experience OR Diploma and 10 to 12 years of Information Systems experience Preferred Qualifications: Functional Skills: Must-Have Skills: Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology Experience with SAFe Framework and Agile software development methodologies (Scrum) Good communication skills and the ability to work with senior leadership with confidence and clarity Experience in writing requirements for development of modern web application Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA Good-to-Have Skills: Demonstrated expertise in a scientific domain area and related technology needs Understanding of scientific software systems strategy, governance, and infrastructure Experience in managing product features for PI planning and developing product roadmaps and user journeys Familiarity with low-code, no-code test automation software Technical thought leadership Able to communicate technical or complex subject matters in business terms Jira Align experience Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience of DevOps, Continuous Integration, and Continuous Delivery methodology Professional Certifications SAFe for Teams certification (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

Role Description : As a member of the Travel and Expense(T&E) product team, this role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and Concur platform including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities: Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience: Bachelor’s degree with 4 - 6 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Expert Client Operations - Software Packaging and Distribution You are responsible for: * Creation and maintaining of distributable software packages and applications * Executing and monitoring of software rollouts * Distribution of Operating System, Office 365 C2R and other Software patches * Hardware integration in global service tools * Configuration and maintenance of the Client Installation Task Sequence including Driver and standard software installations * Support in troubleshooting (incident management) and Root Cause Analysis (problem management) for global issues in the topics above * Coordination with internal teams like Service Desk, Field Service, local IT units, License Management team and other infrastructure units like IAM-, AD-, Network-, Data Center- and Security-teams * Creation and maintaining of documentation, Knowledge-Documents and Working-Instructions General skills and qualifications required: * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Familiarity with regulatory processes like GxP * Relevant professional experience of min. 7 years in IT in a large Enterprise environment with many thousands of users * You have very good analytical skills and you see topics with a broader and comprehensive picture and can easily identify cross-dependencies * Flexibility and keen pursuit of innovation throughout all processes in the continuous search of sustainable new ideas * Willingness to set yourself challenging goals to achieve superior performance * Responsibility for the improvement of all products, services, processes and working routines within your working area * Strong desire to develop and grow by way of taking responsibility and engaging in additional tasks and operations * Very good and mature understanding of English in speaking and writing * You can communicate and express yourself target group oriented * You enjoy working across different teams and cultures and work constructively together in a global company * Professional usage of standard office applications (such as Project, PowerPoint, Excel and Word) is taken for granted * You have a sense of responsibility and pragmatism and you are working customer- and result-orientated Specific knowledge and competencies required: * Verifiable knowledge and expertise of Software packaging processes and tools for identifying alternative solutions and associated pro's and con's * In-depth knowledge about ** Flexera Admin Studio ** SCCM ** WSUS * Scripting skills, specifically Powershell would be of advantage * The following certificates would be beneficial ** Flexera Admin Studio *** Certified Repackaging Professional *** Certified Repackaging Specialist ** Microsoft Windows 10 / 11 *** “Installing and Configuring Windows 10” ** Microsoft Systems Center Configuration Manager *** “Administering Systems Center Configuration Manager” ** ITIL Foundation V3 Required Skills Software packaging & SCCM,OS & Patch Distribution,ITIL

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Expert Client Operations - SCCM and GPO Management You are responsible for: * Run and maintain operations of our existing SCCM environment based on Current Branch. ** Ensure maximum system performance and stability and perform necessary cleanup operations in SCCM and SQL ** Evaluate and introduce upcoming Feature Updates ** Responsible for Disaster Recovery (Backup and Restore) ** Management of boundaries, boundary Groups, discovery methods, security scopes * Create and manage custom Reports * Creation & Modification of Group Policy Objects * Linking of Group Policy Objects * Security Group- & WMI filtering * Client Hardening based on Microsofts Security Baseline * Documentation of Client related policies incl. change documentation * Support in troubleshooting (incident management) and Root Cause Analysis (problem management) for global issues in the topics above * Coordination with internal teams like Service Desk, Field Service, local IT units, License Management team and other infrastructure units like IAM-, AD-, Network-, Data Center- and Security-teams * Creation and maintaining of documentation, Knowledge-Documents and Working-Instructions General skills and qualifications required: * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Familiarity with regulatory processes like GxP * Relevant professional experience of min. 7 years in IT in a large Enterprise environment with many thousands of users * You have very good analytical skills and you see topics with a broader and comprehensive picture and can easily identify cross-dependencies * Flexibility and keen pursuit of innovation throughout all processes in the continuous search of sustainable new ideas * Willingness to set yourself challenging goals to achieve superior performance * Responsibility for the improvement of all products, services, processes and working routines within your working area * Strong desire to develop and grow by way of taking responsibility and engaging in additional tasks and operations * Very good and mature understanding of English in speaking and writing * You can communicate and express yourself target group oriented * You enjoy working across different teams and cultures and work constructively together in a global company * Professional usage of standard office applications (such as Project, PowerPoint, Excel and Word) is taken for granted * You have a sense of responsibility and pragmatism and you are working customer- and result-orientated Specific knowledge and competencies required: * Verifiable knowledge and expertise of Software packaging processes and tools for identifying alternative solutions and associated pro's and con's * In-depth knowledge about ** SCCM ** WSUS ** Active Directory Group Policy Management * Scripting skills, specifically Powershell would be of advantage * The following certificates would be beneficial ** Flexera Admin Studio *** Certified Repackaging Professional *** Certified Repackaging Specialist ** Microsoft Windows 10 / 11 *** “Installing and Configuring Windows 10” ** Microsoft Systems Center Configuration Manager *** “Administering Systems Center Configuration Manager” ** ITIL Foundation V3 Required Skills SCCM,Group Policy Management,ITIL

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Coordinate with stakeholders to gather requirements Ensure timely delivery of projects Professional & Technical Skills: Must To Have Skills: Proficiency in Java Full Stack Development Strong understanding of RESTful APIs Experience with front-end technologies like HTML, CSS, and JavaScript Hands-on experience with frameworks like Spring Boot and Angular Knowledge of database technologies such as MySQL or MongoDB Additional Information: The candidate should have a minimum of 5 years of experience in Java Full Stack Development This position is based at our Mumbai office A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating innovative solutions to address various business needs and ensuring seamless application functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the team in implementing new technologies for application development Conduct regular code reviews to ensure quality and adherence to coding standards Mentor junior developers to enhance their technical skills Professional & Technical Skills: Must To Have Skills: Proficiency in Java Full Stack Development Strong understanding of RESTful APIs and microservices architecture Experience with front-end technologies such as HTML, CSS, and JavaScript Hands-on experience with frameworks like Spring Boot and Angular Knowledge of database technologies like SQL and NoSQL Additional Information: The candidate should have a minimum of 5 years of experience in Java Full Stack Development This position is based at our Chennai office A 15 years full time education is required Qualification 15 years full time education

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product development engineers/experts who could join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security, and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling the success of the team/stakeholders. Requirements 2 to 10 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, and Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualification Any degree 15 years of Full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems either end-to-end or for a specific stage of the product lifecycle. You will apply your knowledge of technologies, applications, methodologies, processes, and tools to support clients, projects, or entities. Your typical day will involve leading a team of developers, collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead a team of developers Ensure effective collaboration and performance of the team Make key decisions to drive project success Professional & Technical Skills: Must To Have Skills:Proficiency in Java Full Stack Development Good To Have Skills:Experience with front-end frameworks such as Angular or React Strong understanding of software development principles and best practices Experience with database technologies such as SQL or NoSQL Hands-on experience with web development using HTML, CSS, and JavaScript Knowledge of RESTful APIs and microservices architecture Additional Information: The candidate should have a minimum of 5 years of experience in Java Full Stack Development This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems either end-to-end or for a specific stage of the product lifecycle. You will apply your knowledge of technologies, applications, methodologies, processes, and tools to support clients, projects, or entities. Your typical day will involve collaborating with the team, making team decisions, engaging with multiple teams, and providing solutions to problems for your immediate team and across multiple teams. You will also contribute to key decisions and ensure the successful execution of projects. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the development and configuration of software systems Ensure the successful execution of projects Contribute to the improvement of processes and methodologies Professional & Technical Skills: Must To Have Skills:Proficiency in Java Full Stack Development Good To Have Skills:Experience with Agile methodologies Strong understanding of software development principles and best practices Experience in designing and developing scalable and high-performance applications Hands-on experience with front-end and back-end technologies Knowledge of database systems and SQL Familiarity with cloud platforms and services Excellent problem-solving and analytical skills Additional Information: The candidate should have a minimum of 7.5 years of experience in Java Full Stack Development This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems either end-to-end or for a specific stage of the product lifecycle. You will apply your knowledge of technologies, applications, methodologies, processes, and tools to support clients, projects, or entities. Your typical day will involve leading a team of developers, collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute to key decisions Provide solutions to problems for their immediate team and across multiple teams Lead a team of developers Ensure effective collaboration and coordination among team members Manage and prioritize project tasks Professional & Technical Skills: Must To Have Skills:Proficiency in Java Full Stack Development Good To Have Skills:Experience with front-end frameworks such as Angular or React Strong understanding of software development principles and best practices Experience with designing and developing scalable and secure applications Hands-on experience with Java, Spring Boot, and RESTful APIs Familiarity with front-end technologies such as HTML, CSS, and JavaScript Additional Information: The candidate should have a minimum of 5 years of experience in Java Full Stack Development This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact Manage the team and ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in Java Full Stack Development Good To Have Skills:Experience with Agile methodologies Strong understanding of software development principles and best practices Experience in designing and developing scalable and secure applications Hands-on experience with front-end and back-end technologies Familiarity with database systems and SQL Knowledge of web services and API integration Ability to troubleshoot and debug complex issues Additional Information: The candidate should have a minimum of 5 years of experience in Java Full Stack Development This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating innovative solutions to address various business needs and ensuring seamless application functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the development and implementation of software solutions Conduct code reviews and ensure code quality standards are met Stay updated with the latest technologies and trends in Java Full Stack Development Professional & Technical Skills: Must To Have Skills: Proficiency in Java Full Stack Development Strong understanding of RESTful APIs Experience with front-end technologies like HTML, CSS, and JavaScript Knowledge of database technologies such as SQL and NoSQL Hands-on experience with frameworks like Spring Boot and Angular Additional Information: The candidate should have a minimum of 7.5 years of experience in Java Full Stack Development This position is based at our Gurugram office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications Any degree 15 years of Full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Kubernetes Good to have skills : Google Kubernetes Engine, Google Cloud Compute Services Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education About The Role :We are looking for an experienced Kubernetes Architect to join our growing cloud infrastructure team. This role will be responsible for architecting, designing, and implementing scalable, secure, and highly available cloud-native applications on Kubernetes. You will leverage Kubernetes along with associated technologies like Kubekafka, Kubegres, Helm, Ingress, Redis, Grafana, and Prometheus to build resilient systems that meet both business and technical needs. Google Kubernetes Engine (GKE) will be considered as an additional skill. As a Kubernetes Architect, you will play a key role in defining best practices, optimizing the infrastructure, and providing architectural guidance to cross-functional teams Key Responsibilities: Architect Kubernetes Solutions:Design and implement scalable, secure, and high-performance Kubernetes clusters. Cloud-Native Application Design:Collaborate with development teams to design cloud-native applications, ensuring that microservices are properly architected and optimized for Kubernetes environments. Kafka Management:Architect and manage Apache Kafka clusters using Kubekafka, ensuring reliable, real-time data streaming and event-driven architectures. Database Architecture:Use Kubegres to manage high-availability PostgreSQL clusters in Kubernetes, ensuring data consistency, scaling, and automated failover. Helm Chart Development:Create, maintain, and optimize Helm charts for consistent deployment and management of applications across Kubernetes environments. Ingress & Networking:Architect and configure Ingress controllers (e.g., NGINX, Traefik) for secure and efficient external access to Kubernetes services, including SSL termination, load balancing, and routing. Caching and Performance Optimization:Leverage Redis to design efficient caching and session management solutions, optimizing application performance. Monitoring & Observability:Lead the implementation of Prometheus for metrics collection and Grafana for building real-time monitoring dashboards to visualize the health and performance of infrastructure and applications. CI/CD Integration:Design and implement continuous integration and continuous deployment (CI/CD) pipelines to streamline the deployment of Kubernetes-based applications. Security & Compliance:Ensure Kubernetes clusters follow security best practices, including RBAC, network policies, and the proper configuration of Secrets Management. Automation & Scripting:Develop automation frameworks using tools like Terraform, Helm, and Ansible to ensure repeatable and scalable deployments. Capacity Planning and Cost Optimization:Optimize resource usage within Kubernetes clusters to achieve both performance and cost-efficiency, utilizing cloud tools and services. Leadership & Mentorship:Provide technical leadership to development, operations, and DevOps teams, offering mentorship, architectural guidance, and sharing best practices. Documentation & Reporting:Produce comprehensive architecture diagrams, design documents, and operational playbooks to ensure knowledge transfer across teams and maintain system reliability Required Skills & Experience: 10+ years of experience in cloud infrastructure engineering, with at least 5+ years of hands-on experience with Kubernetes. Strong expertise in Kubernetes for managing containerized applications in the cloud. Experience in deploying & managing container-based systems on both private and public clouds (Google Kubernetes Engine (GKE)). Proven experience with Kubekafka for managing Apache Kafka clusters in Kubernetes environments. Expertise in managing PostgreSQL clusters with Kubegres and implementing high-availability database solutions. In-depth knowledge of Helm for managing Kubernetes applications, including the development of custom Helm charts. Experience with Ingress controllers (e.g., NGINX, Traefik) for managing external traffic in Kubernetes. Hands-on experience with Redis for caching, session management, and as a message broker in Kubernetes environments. Advanced knowledge of Prometheus for monitoring and Grafana for visualization and alerting in cloud-native environments. Experience with CI/CD pipelines for automated deployment and integration using tools like Jenkins, GitLab CI, or CircleCI. Solid understanding of networking, including load balancing, DNS, SSL/TLS, and ingress/egress configurations in Kubernetes. Familiarity with Terraform and Ansible for infrastructure automation. Deep understanding of security best practices in Kubernetes, such as RBAC, Network Policies, and Secrets Management. Knowledge of DevSecOps practices to ensure secure application delivery.Certifications:oGoogle Cloud Platform (GCP) certification is mandatory.oKubernetes Certification (CKA, CKAD, or CKAD) is highly preferred.oHashiCorp Terraform certification is a significant plus.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Kubernetes Good to have skills : Google Kubernetes Engine, Google Cloud Compute Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :We are looking for an experienced Kubernetes Specialist to join our cloud infrastructure team. You will work closely with architects and engineers to design, implement, and optimize cloud-native applications on Google Kubernetes Engine (GKE). This role will focus on providing expertise in Kubernetes, container orchestration, and cloud infrastructure management, ensuring the seamless operation of scalable, secure, and high-performance applications on GKE and other cloud environments.________________________________________Responsibilities: Kubernetes Implementation:Design, implement, and manage Kubernetes clusters for containerized applications, ensuring high availability and scalability. Cloud-Native Application Design:Work with teams to deploy, scale, and maintain cloud-native applications on Google Kubernetes Engine (GKE). Kubernetes Tools Expertise:Utilize Kubekafka, Kubegres, Helm, Ingress, Redis, Grafana, and Prometheus to build and maintain resilient systems. Infrastructure Automation:Develop and implement automation frameworks using Terraform and other tools to streamline Kubernetes deployments and cloud infrastructure management. CI/CD Implementation:Design and maintain CI/CD pipelines to automate deployment and testing for Kubernetes-based applications. Kubernetes Networking & Security:Ensure secure and efficient Kubernetes cluster networking, including Ingress controllers (e.g., NGINX, Traefik), RBAC, and Secrets Management. Monitoring & Observability:Lead the integration of monitoring solutions using Prometheus for metrics and Grafana for real-time dashboard visualization. Performance Optimization:Optimize resource utilization within GKE clusters, ensuring both performance and cost-efficiency. Collaboration:Collaborate with internal development, operations, and security teams to meet user requirements and implement Kubernetes solutions. Troubleshooting & Issue Resolution:Address complex issues related to containerized applications, Kubernetes clusters, and cloud infrastructure, troubleshooting and resolving them efficiently.________________________________________Technical Skillset: GCP & Kubernetes Experience:Minimum of 3+ years of hands-on experience in Google Cloud Platform (GCP) and Kubernetes implementations, including GKE. Container Management:Proficiency with container orchestration engines such as Kubernetes and Docker. Kubernetes Tools Knowledge:Experience with Kubekafka, Kubegres, Helm, Ingress, Redis, Grafana, and Prometheus for managing Kubernetes-based applications. Infrastructure as Code (IaC):Strong experience with Terraform for automating infrastructure provisioning and management. CI/CD Pipelines:Hands-on experience in building and managing CI/CD pipelines for Kubernetes applications using tools like Jenkins, GitLab, or CircleCI. Security & Networking:Knowledge of Kubernetes networking (DNS, SSL/TLS), security best practices (RBAC, network policies, and Secrets Management), and the use of Ingress controllers (e.g., NGINX) Cloud & DevOps Tools:Familiarity with cloud services and DevOps tools such as GitHub, Jenkins, and Ansible. Monitoring Expertise:In-depth experience with Prometheus and Grafana for operational monitoring, alerting, and creating actionable insights. Certifications: Google Cloud Platform (GCP) Associate Cloud Engineer (ACE) certification is required. Certified Kubernetes Administrator (CKA) is highly preferred.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions.- Develop and maintain high-quality software code adhering to coding standards and best practices.- Conduct code reviews and provide constructive feedback to team members.- Troubleshoot and debug applications to ensure optimal performance and reliability.- Stay updated with the latest technologies and trends in application development. Professional & Technical Skills:- Must To Have Skills:Proficiency in Java Full Stack Development.- Strong understanding of RESTful APIs and microservices architecture.- Experience with front-end technologies such as HTML, CSS, and JavaScript.- Hands-on experience with frameworks like Spring Boot and Angular.- Knowledge of database technologies like SQL and NoSQL. Additional Information:- The candidate should have a minimum of 2 years of experience in Java Full Stack Development.- This position is based at our Chennai office.- A 15 years full time education is required. Qualifications 15 years full time education

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Core Responsibilities Performs deployment, testing, and validation of networking and system components Recommends alterations and additions to existing designs to improve quality of products Works with operational teams to develop and improve monitoring solutions, plan and schedule maintenance, and implementing changes Develop standards and procedures for managing, monitoring, and updating systems and applications Communicates progress of work in progress, key initiatives, and walkthroughs on complex designs and architecture Works under immediate supervision - Typically reports to a supervisor or manager Employees at all levels are expected to: Bachelor s degree in computer science or similar, and at least 5+ years of experience in the field or in a related area Configuration Management: Continuously assess and optimize security configurations to adhere to best practices. Ensure all current attack vectors are addressed within these configurations. Technology experience and skillsets: o AWS: Cloudwatch, CloudFormation, OpsWorks o Open Source: Ansible, Apache Kafka, Apache Storm, Apache Hadoop, Apache Spark, Elastic, Hashicorp Terraform o Container Tools: Docker, Kubernetes o Monitoring and Visibility: Prometheus, Influxdb, Cloudwatch, Netdata, other time series database Should know basic: o Python o DNS setup o Networking Good operational experience with DevSecOps processes and expertise on network installations, e. g. firewalls, load balancing, VPCs, WAF, DNS, SSL, CDN, etc. distinguishes you Strong communication skills understanding the value of good documentation, ability to detail complex systems in simple language, and express concerns about design and architecture with appropriate solutions Alignment and Collaboration: Collaborate with the internal security team to establish consolidated standards and implement security scanning for artifacts and images to identify vulnerabilities during the deployment process. Cloud Security: Identify and implement a standardized approach for security monitoring and implementation across multi- and hybrid-cloud environments. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset. Must have skills : Java Full Stack Development, Apache Kafka Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : BE Summary :As a Full Stack Engineer, you will be responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. You will use your development skills to deliver innovative solutions that help our clients improve the services they provide. Additionally, you will leverage new technologies that can be applied to solve challenging business problems with a cloud-first and agile mindset. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with cross-functional teams to design, develop, and implement software solutions. Participate in code reviews and provide constructive feedback to improve code quality. Troubleshoot and debug issues in the software applications. Stay up-to-date with the latest industry trends and technologies to continuously enhance skills and knowledge. Professional & Technical Skills: - Must To Have Skills:Proficiency in Java Full Stack Development, Apache Kafka. - Strong understanding of software development principles and best practices. - Experience with front-end technologies such as HTML, CSS, and JavaScript. - Familiarity with back-end technologies such as Java, Spring Boot, and RESTful APIs. - Knowledge of database systems and SQL. - Familiarity with version control systems such as Git. Additional Information: The candidate should have a minimum of 12 years of experience in Java Full Stack Development. This position is based in Mumbai. A BE degree is required. Qualifications BE