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3 - 7 years

2 - 6 Lacs

Hyderabad

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Perform Kafka Cluster Maintenance, High Availability and Disaster Recovery Implementing wire encryption using SSL, authentication using SASL/LDAP & authorization Kafka ACLs in Zookeeper, Broker/Client, Connect cluster/connectors, Schema Registry, REST API, Producers/Consumers, Ksql Perform high-level, day-to-day administration and support functions Upgrades for the Kafka Cluster landscape comprising of Development, Test and Production/DR systems Creation of key performance metrics, measuring the utilization, performance, and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative ways to maintain the environment and where possible, automate key database level (SQL, PLSQL). Should have exposure to the standard optimization techniques Mandatory Skills(ONLY 2 or 3) Apache Kafka Admin

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8 - 9 years

6 - 10 Lacs

Bengaluru

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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we re supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what s possible - and we re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We re looking for a Site Reliability/Application Support Engineers/Run Time Engineers (SRE/AS) responsible for web/servicing application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. Site Reliability Engineering (SRE) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance. This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing, and deployment. You ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications. The Senior Service Assurance Engineer II role is a hands-on Senior Architect Level position supporting American Express Run Time Engineering and Application Support part of Site Reliability Engineering organization. What you will be doing: Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the production infrastructure Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability Develop common framework components (to be leveraged by enterprise applications), define standards for configuration, monitoring, reliability, and performance engineering Work with Technology teams to resolve major incidents Continuously improve automated remediation tasks to ensure the highest levels of availability Qualifications: BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 8+ years of work experience in DevOps/SRE (web applications) Development or support of Java/J2EE/REACT JS applications, and Node applications Good understanding of automation implementations related to observability, reliability, and Self-servicing Hands on experience with frameworks - Spring Boot, Vertex, NodeJS Experience in designing mission critical highly available enterprise applications Hand on experience with performance testing and Java applications tuning Experience managing relational and NoSQL databases such as DB2, Postgres, Mongo, Couchbase, Cassandra etc. Strong knowledge of Linux internals and experience managing Linux systems in high traffic environments Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment Experience with Splunk and/or ELK Good understanding of cloud technologies - Kubernetes, OpenShift, Docker etc. Good understand of GraphQL Query and resolver Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage Monitoring and analyzing PMI data Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc. Understanding of using Agile Practices in Operations teams Experience in handling DDoS/BOT attack and different security remediations Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs) Hands on experience on configuring Splunk, Grafana dashboards, ElastAlerts etc. Working experience on network rules creation, load balancer configurations, network packet analysis On call / 24*7 support required Analytical knowledge and exposure on root cause identification using analyzer tools like IBM support assistant, Splunk etc. Certificate Management automation - Message signing, SSL, etc. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

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3 - 4 years

15 - 17 Lacs

Bengaluru

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Tellius enables organizations to get faster insights and act upon cloud-scale enterprise data using AI-powered automation. Any user can ask any question across billions of records via a ChatGPT-like interface, understand why metrics change via AI insights that surface hidden key drivers and trends, and leverage agentic flows to perform complex multipart analysis easily in a self-service manner. Unlike traditional BI tools, Tellius excels at ad hoc analysis, deep dives, and business-friendly advanced analytics. Responsibilities Design, build, and maintain CI/CD pipelines. Manage and automate infrastructure using Infrastructure as Code (IaC) tools like Terraform. Administer cloud platforms such as (AWS, Azure, or GCP) deploying and maintaining scalable, secure, and highly available systems. Monitor applications and infrastructure using tools like Prometheus, Grafana, ELK Stack. Manage containerisation platforms like Docker and orchestration with Kubernetes. Automate routine tasks and workflows using scripts. ( Shell or python ) Collaborate closely with developers and QA to streamline release cycles and ensure zero-downtime deployments. Implement and maintain robust backup, disaster recovery, and security practices. Required Skills & Qualifications 3-4 years of hands-on experience in a DevOps/SRE role. Strong experience with one or more cloud providers (AWS preferred). Solid experience in managing and troubleshooting Docker, Kubernetes clusters. Working knowledge of Terraform. Strong scripting skills in Shell or Python programming. Familiarity with GitOps ( ArgoCD / FluxCD ) , monitoring/observability stacks. Understanding of network security, load balancing, TCP/IP and SSL/TLS. Understanding of linux/unix operating systems. Good interpersonal skills and communication with all levels of management.

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5 - 8 years

32 - 37 Lacs

Bengaluru

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Who we are Were a leading, global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands, the worlds largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world. Job Summary We are seeking an experienced Senior QA Automation Engineer with experience working in Java to join our team. You will be a key contributor to the design, development, and maintenance of our web services. You will work closely with cross-functional teams to deliver high-quality, scalable, and reliable web services that meet the evolving needs of our customers. What you will do Collaborate with product managers, scrum team members, and architects to implement QA testing strategy. Design, develop, and maintain software automation test suites, ensuring they meet high-quality standards and performance benchmarks. Create and execute manual testing procedures to validate data quality through well-structured test plans and test cases. Analyze, troubleshoot, and debug product defects and provide timely solutions to customer issues. Understand compliance standards and ensure deliverables meet industry expectations. Develop a deep understanding of PKI products, architecture, and systems. What you will have 5+ years of professional experience in a software quality assurance or development role. Proficiency in the Java programming languages and a strong grasp of software testing methodologies. Expertise developing software automation to test RESTful web services. Knowledge of both relational (MySQL, MariaDB) and NoSQL/non-relational (Cassandra) databases. Exceptional problem-solving skills and the ability to analyze and address complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. Experience testing applications with services-based architecture, DevOps principles and continuous deployment. Nice to have Bachelors degree in Computer Science, Software Engineering, Information Systems, or a related field. (Or equivalent experience). Technologies we use extensively - experience will be a plus: Java 17+ SpringBoot and Spring Framework TestNG framework Cassandra MariaDB Kafka Docker Jenkins Git and Github Understanding of SSL, PKI, and other security related technologies. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-SD1 __PRESENT __PRESENT __PRESENT __PRESENT

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6 - 14 years

14 - 18 Lacs

Hyderabad

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Salesforce Architect Job description Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers These technologies include--but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep You take pride in designing systems that stand up to high volumes and won t fail at critical points You have a good mix of technical and enterprise skills when it comes to architecting a solution The solutions you design are built for the long-term and will scale with the customers growth plans seamlessly You have proven experience integrating systems via API s as well as a strong development background Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well-architected solutions that best leverage the Salesforce platform Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states Provide oversight and governance of Salesforce projects Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Maintain a target billable utilization aligned to the role Ability to understand a project and deep dive to debug issues From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects Liaise with Salesforce product teams to support client implementations Travels to client sites for projects, estimated 50-75% Requirements Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc) 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds. Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure Active Salesforce certifications or ability to achieve relevant certifications upon hire

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3 - 6 years

4 - 8 Lacs

Bengaluru

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About the Opportunity Job TypePermanent Application Deadline31 May 2025 About The Role Title Technical Analyst Application Security Department Global Cyber & Information Security Location Bengaluru, India Reports To Senior Technical Consultant - Application Security Level Security Analyst -2 Were proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our GCIS - Application Security team and feel like youre part of something bigger. Department / Team Description The Global Cyber & Information Security (GCIS) department is a part of the Global Technology department. The Technology function globally provides IT services to the Fidelity International business. These include development and support of business applications that underpin our revenue, operational, compliance, finance, legal, marketing and customer service functions. The broader organisation incorporates Applications, and Infrastructure services that the FIL relies on to operate on a day to day basis including data centre, networks, proximity services, security, voice, incident management and remediation. About role As Technical Analyst, one would be responsible to understand technical and architectural implementation. Use this understanding to conduct the Design, Code review and Penetration Testing. The role will involve working closely with development groups to securely design, develop and implement services and components. This role demands interaction with development groups, Enterprise Architecture, Information Security Officer (ISO) and vendors. Aim is to ensure applications are compliant with FIL Information Security Standards. The successful candidate will be able to demonstrate an innovative and enthusiastic approach to technology, implementation, adoption and problem solving. The candidate shall display good interpersonal skills and show confidence and ability to interact professionally with people at all levels. Key Responsibilities Review Software applications for potential security vulnerabilities by conducting application security reviews i.e. Requirements review, Code Review, Software Composition Analysis, Penetration testing (Ethical Hacking), Vendor Risk Assessment. Liaise with Developers, Architects, Project Managers and Vendors to understand the working of an application, how effectively they are implemented and where security mechanisms are employed. Understand the business requirements, evaluate potential products / solutions and provide technical recommendations. Be hands on with technology and to contribute to the design, development and support of projects with the Security recommendations. Review design and development artefacts to ensure security quality in the products being developed. Evolve security review processes in accordance with Information Security Standards and market best practices. Protect Fidelity information assets by promoting the understanding and acceptance of Information Security Policy and Standards. Experience and Qualifications Required Must Have 2-3 years of conducting application security assessments i.e. Code Review and Penetration testing (Ethical Hacking) and Vendor Risk Assessment. Knowledge of attack vectors from OWASP, WASC and mitigation of the same, open-source software security assessment tools. Knowledge of web technologies (Java/J2EE/Struts/ .NET / PHP / Java Script etc.). Good understanding of HTTP, HTTPS, SSL, TLS, SFTP Protocols Working knowledge of Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST) Working knowledge of executing source code analysers to unearth security vulnerabilities in the source code Run and analyse security Penetration testing and pinpoint security issues and suggest mitigations. Capable of understanding end user requirements from security perspective Sound business and technical acumen Good to Have Excellent problem-solving and critical-thinking skills Understanding of emerging technologies and corresponding security threats Self-motivated, flexible, with a can do attitude. Feel rewarded For starters, well offer you a comprehensive benefits package. Well value your wellbeing and support your development. And well be as flexible as we can about where and when you work finding a balance that works for all of us. Its all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

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3 - 6 years

6 - 11 Lacs

Bengaluru

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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: ????????Bachelors and/or Masters degree in Computer Science Engineering ????????10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers / switches, SDN. Responsibilities Design and development of software solutions Understand requirements / use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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3 - 7 years

9 - 14 Lacs

Pune

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About The Role : Job TitleSenior Technology Analyst Corporate TitleAVP LocationPune, India Role Description The responsibilities of a Cloud Control Onboarding Manager involve a variety of tasks aimed at ensuring compliance with Cloud Operational Readiness Controls including IT, Information Security controls, and data management regulations to meet cloud onboarding targets for DWS. The role holder supports the technical infrastructure required to supply IT services to the bank. They are involved in the strategy, design, development, and deployment of IT solutions. They are able to troubleshoot complex issues, being aware of overlapping and different technology areas. Based on their business knowledge, they are able to identify where IT designs can be strengthened and provide value to the businesses. They are responsible for providing detailed technical feedback into the Engineering function to deliver more robust IT solutions. They understand in detail, how IT needs to be supported and can create appropriate processes and controls which ensure IT failings are captured and remediated to ensure stability. They provide technical direction on all related IT platforms and are considered technical experts for level 3 support in outage coordination. The Lead Technologist is counted upon to provide technical guidance and recommendations for complicated business IT problems. They embrace a Continuous Service Improvement approach to drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The responsibilities of an Cloud Control Onboarding Manager involve a variety of tasks aimed at ensuring compliance with Cloud Operational Readiness Controls including IT, Information Security controls, and data management regulations to meet cloud onboarding targets for DWS Key responsibilities: Control Implementation and ComplianceThis role involves support and enabling of control implementation of IT controls, Infrastructure migrations, information security controls, data and records management, and other regulations provided by the Risk and Control team. This includes providing guidance on requirements and centrally managing Risk and Control tasks. Collaboration and Stakeholder ManagementThe manager works closely with various stakeholders, including IT Asset Owners (ITAOs), Portfolio Owners, Technical Information Security Officers (TISOs), Architects, Customer Service Managers (CSMs), and other control performers. They also collaborate with the Risk and Control team, CIO-1s, and audit teams to ensure key risks are mitigated and objectives are met. Centralized Task ManagementManaging tasks centrally and providing regular updates to all key stakeholders is a crucial part of the role. This includes participating in portfolio owner and CIO-1 Risk and Control calls to ensure control implementation. Training and SupportSupporting Risk Culture trainings within the organization in close collaboration with the Risk and Control and Non-Financial Risk Management (NFRM) teams. Additionally, the manager assists and trains ITAOs, decom factory teams, and application services teams. Your skills and experience Cloud, GCP, ITAO, DevOps, Engineering, IT Service Management, IT Governance or IT Project Management background. Excellent communication and presentation skills, highly organized and disciplined. Experienced in working with multiple stakeholders. Ability to create and naturally maintain good business relationships with all stakeholders. Comfortable working in VUCA (Volatility Uncertainty Complexity Ambiguity) and highly dynamic environments. The candidate will typically have a rather limited technical hands on involvement. A high-level understanding on the products/technologies below is welcomed: Databases; Application/web servers (like J2EE based, especially JBoss, Tomcat, WebLogic Server, Apache) Management of security certificates. Unix servers very basic administration Microservices and SOA Communication and encryption protocols (mainly HTTP(S), SSL) Networking (firewalls, load balancers, etc) High Availability Architecture. GCP / Google Cloud Platform management Reasonable understanding and relevant experience in Agile-Scrum delivery and main tools (Jira & Confluence); 10+ years of work experience in IT; Preferable skills: Experience working with distributed development teams; Change Leadership (Experienced) Managing Security (Experienced) Customer/stakeholder Relationship Management (Experienced) Technical CompetenciesITAO and/or DevOps background preferably How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

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11 - 16 years

30 - 37 Lacs

Bengaluru

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We're looking for an experienced Staff Engineer to join our Data Path team. Reporting to the Manager, Software Engineering, you'll be responsible for: Handling process packets at ingress and egress points at high speed to ensure no noticeable latency for clients Collaborating with the operations team to deploy, monitor, patch, and scale systems as needed Identifying and resolving hotspots to ensure smooth performance as the user base grows What We're Looking for (Minimum Qualifications) 10+ years of experience in C/C++ programming in a distributed and enterprise-scale environment Experience with networking protocols and traffic management technologies (e.g. TCP/IP, HTTP/HTTPS, SSL/TLS, QUIC) Demonstrated ability to troubleshoot network performance issues (latency/packet loss) including analysis using traffic tools Strong knowledge in one of the cloud platforms like AWS, Azure, or GCP Familiarity with Kubernetes components and containerization technologies such as Docker or Podman What Will Make You Stand Out (Preferred Qualifications) Familiarity with Hashicorp packer for building and customizing VM images for cloud for AWS, Azure, GCP or Vmware ESX Stay current with industry trends and propose enhancements to improve system reliability, scalability and network efficiency Master's or Bachelor's degree in either Computer Science, Computer Engineering, Electrical Engineering or Software Engineering #LI-Hybrid #LI-AC10 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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2 - 7 years

5 - 10 Lacs

Chennai

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Role & responsibilities Knowledge in Operating system Linux and Windows. Should know Linux basic commands. Understanding of how Apache web server works and its configuration files. Knowledge of how SSL works, creation of CSR, Key files, SSL renewals. Knowledge in Mssql – Backup, restore, script execution. Understanding of how wildly works and its directory structure. Good Knowledge in IIS server - Application pool, sites, Bindings. Good knowledge in Middleware Components (Tomcat/Jboss/Apache/ /IIS/wildfly). Understanding of ITIL process. Ticketing tools like - Service Now (Preferred). Knowledge in Monitoring tools like Logicmonitor. Etc Knowledge on Windows / Linux Patching. Basic knowledge in shell / bash or PowerShell scripting. Basic knowledge in Jenkins Shift: 24*7 Support Work Mode: Office Location: Chennai

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5 - 8 years

15 - 21 Lacs

Gurugram

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Designated Support Engineer III to join our Focal Support team. Reporting to the Focal Support Manager, you'll be responsible for: Managing and resolving customer cases assigned to your pod promptly to meet customer needs and satisfaction Building trust with customers by understanding their requirements, priorities, and limitations to provide solutions Participating in the on-call rotation to monitor and address weekend issues, although it is voluntary Collaborating with the product team, engineering, or escalation team to open bug reports for code defects using Jira Communicating with assigned customers, keeping them updated on progress and resolutions What We're Looking for (Minimum Qualifications) 5+ years of support and networking experienced required General firewalls and packet filtering experience and troubleshooting HTTP/HTTPS troubleshooting by browsers (performance and errors) IPv4, IPv6, routing, DNS, load balancing, proxies, and other layer 2-4 concepts Authentication systems such as LDAP, MS AD What Will Make You Stand Out (Preferred Qualifications) Network Protocol Analyzers (tcpdump, Wireshark), Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS) Zscaler Product Experience VPN technologies such as IPSec and VPN clients, Scripting knowledge (SHELL, Python) #LI-HYBRID #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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6 - 10 years

10 - 20 Lacs

Bengaluru

Remote

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Must-Have Skills: 6–10+ years in Primavera (ver. 8x and above) Experience with P6 Web, P6 Pro, Cloud Connect, Web Services, and APIs Cloud migration experience (MS Azure) SSL deployment experience Strong in Primavera-SAP integration (preferred)

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