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5.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : React.jsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in a dynamic work environment. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Conduct regular team meetings to ensure project progress- Stay updated on industry trends and technologies Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development- Good To Have Skills: Experience with React.js- Strong understanding of RESTful APIs- Knowledge of front-end technologies like HTML, CSS, and JavaScript- Experience with database management systems like MySQL or MongoDB- Ability to troubleshoot and debug complex applications Additional Information:- The candidate should have a minimum of 5 years of experience in Java Full Stack Development- This position is based at our Mumbai office- A 15 years full time education is required Qualification 15 years full time education
Posted 2 months ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : Spring BootMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also engage in troubleshooting and debugging to enhance application functionality and reliability, while continuously seeking opportunities for improvement and efficiency in the development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Conduct regular code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Good To Have Skills: Experience with Spring Boot.- Strong understanding of front-end technologies such as HTML, CSS, and JavaScript.- Experience with back-end frameworks and databases, ensuring seamless integration.- Familiarity with version control systems, particularly Git, for collaborative development. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
7.0 - 12.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure successful project delivery and meet client expectations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Conduct regular team meetings to ensure project progress- Mentor junior team members for their professional growth Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development- Strong understanding of RESTful APIs- Experience with front-end technologies like HTML, CSS, and JavaScript- Hands-on experience with frameworks like Spring Boot and Angular- Knowledge of database technologies such as MySQL and MongoDB Additional Information:- The candidate should have a minimum of 7.5 years of experience in Java Full Stack Development- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing new technologies- Conduct regular code reviews to ensure quality standards are met Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development- Strong understanding of RESTful APIs- Experience with front-end technologies such as HTML, CSS, and JavaScript- Hands-on experience with frameworks like Spring Boot and Angular- Knowledge of database technologies like MySQL and MongoDB Additional Information:- The candidate should have a minimum of 5 years of experience in Java Full Stack Development- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : Spring BootMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also engage in troubleshooting and debugging to enhance application functionality and reliability, while continuously seeking opportunities for improvement and efficiency in the development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Conduct regular code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Good To Have Skills: Experience with Spring Boot.- Strong understanding of front-end technologies such as HTML, CSS, and JavaScript.- Experience with back-end frameworks and databases, ensuring seamless integration.- Familiarity with version control systems, particularly Git, for effective collaboration.- Ability to implement RESTful APIs and microservices architecture. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Data Encryption Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Public Key Infrastructure (PKI) specialist. The candidate should possess intermediate to senior-level expertise in PKI and a strong background in implementation and Level 3/4 support of IT Security solutions related to PKI and Cryptography. Should possess expertise in Public Key, Private Key, Digital Certificates concepts and Encryption technologies. Roles & Responsibilities:-Monitor all expiry notifications to ensure no issues result from Certificate expiration -Manages SSL/TLS Certificates associated with the Certificate Authority CA -Monitor Public External and Managed PKI Private/Internal CA SSL/TLS Certificates for upcoming expiration dates -Update, maintain documentation and process guides for requesting and distributing certificates -Contribute to the technical direction on all areas of PKI architecture, strategies, automation and enforce governance-Diagnose, solve and provide root cause analysis for PKI and encryption related issues.-Ability to create and manage Certificate Templates- Auto & Manual enrolment of certificates.-Providing technical assistance to sort out any issue in the certificates or certificate trust path and CRL updates to end usersTechnical & Professional Skill:-Experience and understanding of PKI Architecture, HSM and Certificate Lifecycle management-Experience on type of certificates such as multidomain, standard and wild card certificate.-Experience on Public Certificate Authority providers like DigiCert and GoDaddy -Good understanding of cryptographic keys, symmetric and asymmetric keys, cryptographic key algorithms and cipher blocks -Consult with other members of business unit and technical users to identify PKI requirementConfiguration, and troubleshooting of PKI and cryptographic technologies, including HSMs, TLS cipher suites.-Management of certificates like Issuing, revoking of digital certificates-Periodic Maintenance and Troubleshoot of CA, subordinate CA, certificates and CRL Additional Information:-15 yrs full time education/ BE / BTech.-The candidate should have a minimum of 5 years of experience in Data Encryption with PKI.-This position is based at our Bengaluru office. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Data Encryption Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. You will also document the implementation of the cloud security controls and transition to cloud security-managed operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement security policies, standards, and procedures.- Conduct security assessments and audits to identify vulnerabilities and risks.- Collaborate with cross-functional teams to integrate security best practices.- Stay updated on the latest security trends and technologies.- Provide guidance and mentorship to junior security professionals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Encryption and PKI Management.- Strong understanding of network security protocols and encryption algorithms.- Experience with cloud security technologies and tools.- Knowledge of regulatory compliance requirements related to data security.- Hands-on experience in designing and implementing secure cloud architectures.- Candidate should have DigiCert, SSL Certificate, CA Server, Subordinate CA managing and basic AD experience. Additional Information:- The candidate should have a minimum of 3 years of experience in Data Encryption.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Data Encryption Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security. Roles & Responsibilities:- Perform day-to-day operations of PKI services including certificate issuance, renewal, revocation, and monitoring.- Maintain and troubleshoot Certificate Authorities (CAs), Online Responders (OCSP), and Certificate Enrollment Web Services (CEP/CES).- Support integration and certificate management for enterprise applications, servers, network devices, and security appliances.- Execute and monitor certificate lifecycle management tasks and ensure compliance with security standards.- Troubleshoot SSL/TLS-related issues and assist with application-level binding of certificates (e.g, IIS, LDAPS, etc)- Maintain service availability, perform routine health checks, and participate in DR/Resiliency testing.- Work closely with the IAM team on access control and authentication mechanisms where certificate-based auth is integrated.- Provide operational support for EKMS (Enterprise Key Management System) as an added advantage.- Follow ITIL processes for incident, change, and problem management.- Prepare and maintain SOPs, documentation, and runbooks for PKI and associated tools. Professional & Technical Skills: - Strong hands-on experience with Microsoft PKI, including Root and Subordinate CAs.- Experience in certificate lifecycle management for diverse enterprise environments.- Familiarity with Active Directory Certificate Services (ADCS).- Working knowledge of Online Responders, CEP/CES,NDES and Auto-Enrollment policies.- Knowledge on DigiCert certificates and management.- Good understanding of SSL/TLS protocols and digital certificates.- Basic scripting skills (PowerShell preferred) for automation of routine tasks.- IAM concepts and experience with directory services (Active Directory, Entra ID/Azure AD) is an added advantage.- Exposure to EKMS solutions (e.g Thales, Venafi, or other HSM-integrated key management platforms).- Ability to work in 24x7 rotational shifts and support global clients.- Strong communication and documentation skills. Must have skills -PKI management, DigiCert, SSL Certificate, CA Server and basic AD- Microsoft certifications related to security or infrastructure.- CompTIA Security plus Certified PKI Professional (CPKI), or similar.- Azure Security, SC-300 or SC-900 (optional, for IAM). Additional Information:- The candidate should have minimum 3 years of experience in Data Encryption.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely project delivery- Mentor and guide team members for skill enhancement Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development- Strong understanding of software development lifecycle- Experience with front-end and back-end technologies- Hands-on experience with Java frameworks like Spring and Hibernate- Knowledge of database management systems Additional Information:- The candidate should have a minimum of 5 years of experience in Java Full Stack Development- This position is based at our Pune office- A 15 years full time education is required Qualification 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development- Strong understanding of RESTful APIs- Experience with front-end technologies like HTML, CSS, and JavaScript- Hands-on experience with frameworks like Spring Boot and Angular- Knowledge of database technologies such as MySQL or MongoDB Additional Information:- The candidate should have a minimum of 5 years of experience in Java Full Stack Development- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
15.0 - 20.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis, HTTPS Enabling, Certificate ma Good to have skills : Downtime mangementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve engaging with various stakeholders to understand their needs, conducting thorough research to gather relevant information, and synthesizing this data to propose effective business solutions. You will also assess the current state of operations and work collaboratively to define the future state, ensuring alignment with organizational goals and technology capabilities. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure stakeholder alignment.- Document business processes and requirements clearly to support project implementation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience with process mapping and modeling techniques.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
15.0 - 20.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application development with business objectives, ensuring that the solutions provided are effective and efficient. Your role will require you to stay updated with industry trends and best practices to continuously improve application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Good To Have Skills: Experience with microservices architecture.- Strong understanding of front-end technologies such as HTML, CSS, and JavaScript.- Experience with back-end frameworks like Spring or Hibernate.- Familiarity with database management systems, including SQL and NoSQL databases. Additional Information:- The candidate should have minimum 7.5 years of experience in Java Full Stack Development.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure timely project delivery- Provide technical guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development- Strong understanding of software development lifecycle- Experience with front-end and back-end technologies- Knowledge of database management systems- Hands-on experience with web application development Additional Information:- The candidate should have a minimum of 5 years of experience in Java Full Stack Development- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 2 months ago
3.0 - 7.0 years
7 - 11 Lacs
Pune
Work from Office
Join us as a Sterling Developer at Barclays where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as: IBM Sterling File Gateway suite (Sterling Integrator, Sterling File Gateway, Sterling Secure Proxy, Perimeter Servers, Sterling Control Centre). Sterling Map Editor and writing BPMLs. SQL and working knowledge on Shell scripting & Java. Below given additional relevant skills are highly valued: File transfer Protocols, (FTPs/SFTP/Connect:Direct) and basics of certificate management (TLS/SSL/OCSP). Continuous Integration / Continuous Delivery concepts (CI / CD) and also should be aware of CI tools like Jenkins etc. version control using GIT Cloud/Containers/Kubernetes concepts will be an added advantage. , as well as job-specific technical skills. This role is based in Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 2 months ago
5.0 - 10.0 years
8 - 13 Lacs
Hyderabad
Work from Office
Job Summary:As part of the Cloud network team in Thomson Reuters you will work on delivering world class infrastructure services to our customers using latest technologies. We are looking for Senior Network Cloud Engineer who can help us design and implement secure, scalable, highly available network architectures in AWS, Azure, OCI & GCP. You will be working in agile teams and will get opportunity to learn new technologies and tools. About the Role: In this role as a Senior Network Cloud Engineer, you will: Work closely with Architecture and business teams to understand their requirements and translate them into robust, reliable and highly available network designs. Collaborate with security team to ensure compliance with security policies and best practices. Design, provision and configure networks in all cloud providers. Implement automation solutions to reduce manual intervention and increase efficiency. Participate in on call support activities and perform post implementation reviews to identify any issues or room for improvement. Stay up to date with the latest trends and advancements in cloud computing and related technologies. Maintain documentation of system designs, configurations and procedures. Contribute to knowledge base articles and technical guides. Actively participate in code reviews, sprint ceremonies and other Agile/Scrum activities. About You: Youre a fit for the role of Senior Network Cloud Engineer if your background includes: Bachelor’s degree in computer science, information technology or related field. Master’s degree preferred but not required. At least 5 years of experience in designing, implementing and managing large scale network architectures in public clouds (AWS, Azure, Google). Strong understanding of network protocols such as TCP/IP, DNS, HTTP, SSL etc. Experience with configuration management tools such as Terraform, Ansible, Chef, Puppet etc. Excellent scripting skills using Python, PowerShell, Bash etc. Proficiency in at least one object-oriented programming language like Java, C#, Python etc. Familiarity with automated testing frameworks such as Junit, NUnit, Pytest etc. Practical experience writing unit tests and integration tests. Understanding of continuous integration and continuous deployment pipelines. Knowledge of version control systems such as Git. Ability to communicate effectively both verbally and written. Team player mentality with ability to collaborate across multiple disciplines. #LI-PP1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 2 months ago
7.0 - 12.0 years
37 - 45 Lacs
Noida
Work from Office
We are seeking a forward-thinking and enthusiastic Engineering and Operations Specialist to manage and optimize our MongoDB and Splunk platforms. The ideal candidate will have in-depth experience in at least one of these technologies, with a preference for experience in both. Worked with engineering and operational tasks for MongoDB and Splunk platforms, ensuring high availability and stability. Continuously improve the stability of the environments, leveraging automation, self-healing mechanisms, and AIOps. Develop and implement automation using technologies such as Ansible, Python, Shell. Manage CI/CD deployments and maintain code repositories. Utilize Infrastructure/Configuration as Code practices to streamline processes. Work closely with development teams to integrate database and observability/logging tools effectively Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex MongoDB databases version (6.0,7.0 ,8.0 and above) on Linux OS on (on-premises, cloud-based). Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and implement best Database and infrastructure security to meet the compliance. Monitor and tune MongoDB and Splunk clusters for optimal performance, identifying bottlenecks and troubleshooting issues. Analyze database queries, indexing, and storage to ensure minimal latency and maximum throughput. The Senior Splunk System Administrator will build, maintain, and standardize the Splunk platform, including forwarder deployment, configuration, dashboards, and maintenance across Linux OS . Able to debug production issues by analyzing the logs directly and using tools like Splunk. Work in Agile model with the understanding of Agile concepts and Azure DevOps. Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. MongoDB Certified DBA or Splunk Certified Administrator is a plus Experience with cloud platforms like AWS, Azure, or Google Cloud. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in MongoDB and working experience Splunk Administrator Technical Skills In-depth experience with either MongoDB or Splunk, with a preference for exposure to both. Strong enthusiasm for learning and adopting new technologies. Experience with automation tools like Ansible, Python and Shell. Proficiency in CI/CD deployments, DevOps practices, and managing code repositories. Knowledge of Infrastructure/Configuration as Code principles. Developer experience is highly desired. Data engineering skills are a plus. Experience with other DB technologies and observability tools are a plus. Extensive work experience Managed and optimized MongoDB databases, designed robust schemas, and implemented security best practices, ensuring high availability, data integrity, and performance for mission-critical applications. Working experience in database performance tuning with MongoDB tools and techniques. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Extensive experience in Database Backup and recovery strategy by design, configuration and implementation using backup tools (Mongo dump, Mongo restore) and Rubrik. Extensive experience in Configuration and enforced SSL/TLS encryption for secure communication between MongoDB nodes Working experience to Configure and maintain Splunk environments, developed dashboards, and implemented log management solutions to enhance system monitoring and security across Linux OS. Experience Splunk migration and upgradation on Standalone Linux OS and Cloud platform is plus. Perform application administration for a single security information management system using Splunk. Working knowledge of Splunk Search Processing Language (SPL), architecture and various components (indexer, forwarder, search head, deployment server) Extensive experience in both MongoDB database and Splunk replication between Primary and Secondary servers to ensure high availability and fault tolerance. Managed Infrastructure security policy as per best industry standard by designing, configurating and implementing privileges and policy on database using RBAC as well as Splunk. Scripting skills and automation experience using DevOps, Repos and Infrastructure as code. Working experience in Container (AKS and OpenShift) is plus. Working experience in Cloud Platform experience (Azure, Cosmos DB) is plus. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Strong problem-solving abilities and proactive approach to identifying and resolving issues. Excellent communication and collaboration skills. Ability to work in a fast-paced environment and manage multiple priorities effectively.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are seeking a highly skilled Security Consultant to join our Cisco Secure Access Helpdesk team. The ideal candidate should have a strong foundation in network security, with hands-on experience in deploying and managing security solutions to ensure secure network access and data protection. This role requires expertise in any or all of the following technologies - SASE solutions such as Zscaler and Prisma Access, Cisco Umbrella, VPN deployments such as Cisco AnyConnect, and Next generation firewall configurations. Key Responsibilities: Cisco Secure Access Implementation & Migration: Deploy and manage Cisco Secure Access SSE solution for assigned customer. Migrate from existing SSE/VPN solution to Cisco Secure Access. Provide support and knowledge transfer to customer after deployment/migration. Technical Skills: Proficiency in: ZScaler SASE solutions deployment and management. Cisco Umbrella implementation and policy enforcement. VPN solutions (SSL/IPSec) design, deployment, and troubleshooting. Cisco AnyConnect configuration and management Cisco routing and firewall deployment (Cisco ASA, Firepower, or similar). Strong understanding of network protocols & services: TCP/IP, DNS, DHCP, HTTP/HTTPS, VPN tunnelling protocols, etc. Familiarity with security monitoring & threat prevention: SIEM solutions, IDS/IPS, endpoint security, and cloud security principles. Experience with network management & monitoring tools to ensure network security and performance. Preferred Qualifications: 3-5 years of experience in security, network security, IT infrastructure. Hands-on experience in deploying and managing network security solutions in enterprise environments. CCNA Security, CCNP Security, or equivalent industry certifications. Problem-Solving: Strong analytical and troubleshooting abilities to diagnose and resolve security issues effectively. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Teamwork: Ability to collaborate effectively with cross-functional teams and work in a fast-paced environment. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Posted 2 months ago
7.0 - 10.0 years
40 - 45 Lacs
Chandigarh
Work from Office
As a Senior Network Engineer, you will be responsible for the planning, design, and implementation of our network infrastructure. You will work closely with our IT team to ensure the stability and security of our network. This role requires a deep understanding of network protocols, as well as hands-on experience with network devices and technologies. Key Responsibilities: Planning, designing, and implementing of required network technologies. Monitoring network performance, identifying issues, and optimizing configurations. Implementing security measures and ensuring compliance with security policies. Support Cloudflare services (DNS, SSL, WAF, LB, workers, and other). Support FortiGate firewalls (AWS/On-Prem). Support Netscalers/ADCs (CS, LB, WAF, L7 policies). AWS networking (TG, BGP, EKS CNI, RT, VPN, DirectConnect, WAF and terraform) Diagnosing and resolving network issues promptly. Creating and maintaining network documentation and diagrams. Working with other IT professionals and teams to support network-related projects and initiatives. Managing network upgrades, patches, and enhancements. Requirements Qualifications: - Bachelor's degree in computer science, information technology, or a related field. - Minimum of 7 years of experience in network engineering, with a focus on designing and implementing complex network infrastructures. - In-depth knowledge of network protocols and technologies. - Strong understanding of network security concepts and best practices, including firewalls, intrusion detection/prevention systems, and encryption methods. - Hands-on experience with network devices, such as routers, switches, firewalls, and load balancers from vendors like Cisco, Citrix, and Fortinet(SDWAN). - Industry certifications such as CCNP, or equivalent are highly desirable.
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Coimbatore
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Key Responsibilities:1.Provide L2/L3 support day to day operational incidents. 2.Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues Troubleshooting SDWAN products issues and WAN Link issues. 3.Understanding of VeloCloud SDWAN and Meraki SDWAN Product architecture and concepts needed support SD-WAN solution in production. 4.Timely Escalation of open Incidents internally & to respective service providers. 5.Configuration and troubleshooting of edge devices at remote site. 6.Configure and troubleshooting foundational data and control Policies, Application Profiles in Cisco SD-WAN products. 7.Provides timely updates to customers/team members. 8.Incident communication and notification for high priority incidents (P1 P2) 9.Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA. 10.operations experience of LAN, WAN, SDWAN Infrastructure. 11.Strong hands-on experience in WAN, LAN, VPN, MPLS, IPSEC Architecture and routing protocols (OSPF, BGP, EIGRP etc.) 12.Extensive hands-on experience in troubleshooting of VPN, MPLS and internet links. 13.Experience in troubleshooting any of the SD-WAN product specially VMWARE Velo cloud Silver peak mentioned in Job Summary . 14.Understanding of 24x7 mission critical enterprise applications and the impact of service disruption on a company's bottom line. 15.Strong interpersonal and communication skills. Good analytical and troubleshooting skills Should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts. 16.Thorough Knowledge SD-WAN Edge devices, routing and communication protocols. Technical Experience:1.At least 2 - 8 years' experience VeloCloud and Meraki SD-WAN. 2.In-depth working experience in managing Cisco Routers & Switches 3.Good to have working experience in managing Reverbed Steel head WAN optimizer4.Strong knowledge of networking and security fundamentals like TCP/IP, LAN, WAN, ACLs SSL, NAT, S2S VPN, TLS, DNS, DHCP, certificate and encryption.5.Knowledge of routing protocol like BGP, OSPF and EIGRP.6.Experience with Wireshark packet analyzers Additional Information: The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. This position is based at our Coimbatore office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
7.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Minimum having 15 years of education Summary :As an Application Lead for Java Full Stack Development, you will be responsible for leading the effort to design, build, and configure applications. Your typical day will involve collaborating with cross-functional teams, developing and implementing software solutions, and ensuring the quality of the final product. Roles & Responsibilities: Lead the development and implementation of software solutions using Java Full Stack Development. Collaborate with cross-functional teams to design, build, and configure applications. Ensure the quality of the final product by conducting thorough testing and debugging. Provide technical guidance and mentorship to junior developers. Stay updated with the latest advancements in Java Full Stack Development and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in Java Full Stack Development. Good To Have Skills:Experience with Agile methodologies, DevOps, and Cloud technologies. Strong understanding of software development principles and best practices. Experience with front-end technologies such as HTML, CSS, and JavaScript. Experience with back-end technologies such as Spring Boot, Hibernate, and RESTful APIs. Solid grasp of database technologies such as MySQL, Oracle, and MongoDB. Additional Information: The candidate should have a minimum of 7.5 years of experience in Java Full Stack Development. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Mumbai office. Qualifications Minimum having 15 years of education
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions.- Develop high-quality software design and architecture.- Write clean, scalable code using Java programming languages.- Perform testing and debugging to ensure software meets quality standards.- Stay updated on emerging technologies and apply them to projects for continuous improvement. Professional & Technical Skills:- Must To Have Skills:Proficiency in Java Full Stack Development.- Strong understanding of RESTful APIs and microservices architecture.- Experience with front-end technologies such as HTML, CSS, and JavaScript.- Hands-on experience with frameworks like Spring Boot and Angular.- Knowledge of database technologies like MySQL or MongoDB. Additional Information:- The candidate should have a minimum of 3 years of experience in Java Full Stack Development.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for ensuring the successful delivery of projects and providing technical guidance to the team. Your typical day will involve collaborating with stakeholders, analyzing requirements, designing solutions, and overseeing the development process. You will also be involved in troubleshooting and resolving technical issues, as well as mentoring junior team members to enhance their skills and productivity. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with stakeholders to understand project requirements and objectives. Design and develop high-quality applications using Java Full Stack Development. Lead the development team and provide technical guidance and support. Ensure the successful delivery of projects within the defined timelines and budget. Troubleshoot and resolve technical issues and bugs. Mentor and coach junior team members to enhance their skills and productivity. Professional & Technical Skills: Must To Have Skills:Proficiency in Java Full Stack Development. Good To Have Skills:Experience with front-end frameworks like Angular or React. Strong understanding of software development principles and best practices. Experience in designing and developing scalable and secure applications. Hands-on experience with Java, Spring Boot, Hibernate, and RESTful APIs. Familiarity with front-end technologies such as HTML, CSS, and JavaScript. Knowledge of database systems like MySQL or Oracle. Experience with version control systems like Git or SVN. Additional Information: The candidate should have a minimum of 3 years of experience in Java Full Stack Development. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
1.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position summary:- We are seeking a skilled and detail-oriented L2 Cloudflare Engineer to join our infrastructure and security team. This role focuses on the daily administration, monitoring, and business-as-usual (BAU) operations of Cloudflare services. The ideal candidate will have hands-on experience with Cloudflare s platform and a strong understanding of internet security, performance optimization, and DNS management. Key Roles & Responsibilities: Administration and BAU Operations Monitor and analyze WAF logs for threats, anomalies, or false positives. Respond to security events including bot attacks, DDoS mitigations, and rate-limiting triggers. Ensure SSL/TLS configurations are up-to-date and aligned with industry best practices. Maintain and review bot management policies Monitor availability dashboards, uptime tools, and origin health status. Perform routine checks on firewall rules, rate limits, and zero-trust policies. Validate traffic analytics, error rates, and configuration drift Performance & Optimization Monitor cache hit/miss ratios and tune page/transform rules as needed. Check CDN health across global PoPs and investigate latency issues. Review and maintain performance dashboards and analytics. DNS & Routing Verify DNS resolution accuracy and monitor propagation for recent changes. Maintain zone records and ensure changes are documented and approved. Troubleshoot domain routing issues and validate failover/load balancing Incident & Change Management: Investigate and resolve Cloudflare and WAF -related issues, coordinating with IT security and application owner teams. Assist in Root Cause Analysis (RCA) and remediation security and other incidents. Document and escalate persistent to vendor support and coordinate for resolution and troubleshooting. Participate in daily change reviews and implement approved DNS/firewall/config changes. Review and manage Cloudflare access roles, ensuring MFA compliance. Audit admin actions via dashboard or integrated logging tools. Reporting, Documentation and Compliance: Generate reports on WAF status, threat detections, and remediation actions. Support compliance audits by providing endpoint security logs and configurations. Follow change management and ITIL processes for security updates and policy changes. Maintain detailed daily logs of activities, incidents, and resolution steps. Prepare daily status reports and contribute to knowledge base updates. Assist in weekly and monthly reporting for compliance and performance reviews Basic Qualification: BE / BTech / MCA / MSc and 3-7 years of experience in network or security operations. Minimum 1-2 years of hands-on experience with Cloudflare administration. Proficiency with WAF, DNS, CDN, and SSL/TLS concepts. Familiarity with Cloudflare APIs, scripting (Bash, Python), or automation (Terraform) is a plus. Strong understanding of internet protocols (HTTP/S, TCP/IP, DNS). Experience using monitoring tools (Pingdom, Uptime Robot, Datadog, etc. ). Knowledge of change management and ITIL processes. Preferred Qualifications: Cloudflare Certified Partner or relevant vendor certifications. CompTIA Security+, CEH, or other network/security credentials Knowledge of malware detection, forensic analysis, and threat intelligence. Familiarity with SIEM integration, endpoint compliance, and security policies. Strong problem-solving and troubleshooting skills. Good communication and teamwork abilities. Ability to work in rotational shifts (if required) and handle security incidents. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Who we are At Twilio, we re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Engineer 2 (Email) About the job This position is needed to support our customers use of the Twilio platform, and help customers get the best experience from Twilio s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio s APIs and SDKs. This role reports to a Manager, Technical Support and will be based in our new Bengaluru office. This position requires working in a shift. The current shift timings for shift based roles supporting our EMEA customers is 12:30PM -9:30 PM or 1:30PM - 10:30PM IST. This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days. (Mon-Fri, Tue-Sat or Sun-Thu). Responsibilities In this role, you will: WEAR THE CUSTOMER S SHOES: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio s Product and Engineering teams. Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs). BE INCLUSIVE: Work with our customers and partners developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. BE AN OWNER: Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. WRITE IT DOWN: Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards. Qualifications Required Deep understanding of Email infrastructure such as Mail User Agent(MUA) Message Transfer Agent (MTA) Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions. Good understanding of protocols - encryption-based Internet security protocol such as SSL, TLS and Communication protocol SMTP. Bonus: Knowledge on Email protocols POP3 and IMAP and Client- Server protocol such as Tenet would be a HUGE plus. Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. Ability to stand in the customer s shoes and demonstrated dedication to the customer experience. Excellent written and verbal communication skills. Excellence in task prioritization and evaluation of situational urgency. Desired Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Ability to influence and build effective working relationships with all levels of the organization. Interest in utilizing customer feedback to identify and drive improvements in our products. Basic understanding of Curl command, Webhook. Basic SQL knowledge to query data from snowflake Location This role will be remote, based in India (Karnataka, Maharashtra, New Delhi, Tamil Nadu, Telangana) What we offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com .
Posted 2 months ago
1.0 - 4.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Full Stack Development Good to have skills : Application PackagingMinimum 5 year(s) of experience is required Educational Qualification : BE Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the overall functionality of business processes. Your role will be pivotal in maintaining system integrity and supporting the needs of users across the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Good To Have Skills: Experience with Application Packaging.- Strong understanding of web technologies including HTML, CSS, and JavaScript.- Experience with backend frameworks such as Spring or Hibernate.- Familiarity with database management systems like MySQL or Oracle.- Knowledge of version control systems, particularly Git. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based at our Bengaluru office.- A BE is required. Qualification BE
Posted 2 months ago
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