965 Ssl Jobs - Page 14

Primary Skills Lead the Design and Delivery of GIS Solutions Spearhead the end-to-end design and implementation of the GIS solution pathway, specifically focusing on migrating ESRI GIS from version 10.4.1 to 10.9.1 on Microsoft Azure. This includes architectural planning, system integration, and ensuring alignment with enterprise IT strategies. Technical Risk Management Identify, assess, and mitigate technical risks throughout the project lifecycle. Ensure that the proposed GIS solution is feasible and sustainable within the constraints of the underlying technology stack. Cloud Migration Expertise Drive the migration and implementation of ESRI Enterprise GIS systems to Azure, ensuring minimal disruption, optimal performance, and adherence to best practices in cloud architecture. Stakeholder Collaboration Work closely with GIS and enterprise architects, business and technology leaders, and end users to gather requirements, align on objectives, and deliver solutions that meet business needs. Project Leadership in Geospatial Domain Lead geospatial project delivery with a strong understanding of spatial data, geospatial concepts, and ESRI technologies. Ensure timely and quality delivery of project milestones. Agile Delivery and Change Management Apply Agile, Scrum, and iterative development methodologies to manage project execution. Oversee change management processes to ensure smooth transitions and user adoption. Secondary Skills Provide technical specifications and requirements for ESRI GIS systems. Interpret and present geospatial data using ESRI tools and techniques. Upgrade and configure ESRI GIS components including ArcGIS Enterprise, Portal, ArcSDE, and ArcGIS Pro. Ensure compliance with ESRI licensing, SSO, SSL, and security token configurations. Apply GIS design patterns and best practices to solution architecture. Communicate effectively in English, both written and verbal, to articulate technical concepts and business outcomes. Experience with ArcGIS Utility Network (UN) model is a plus.

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Job Overview: The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you. Your Life at Atos: You ll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural challenges (people). What will make you successful/or Your X Factor : Primary focus area: ServiceNow ITOM/CMDB Other focus areas: ITSM Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to needs versus wants . Working with the Client this requires thought leadership in transforming solutionised requirements to true business outcomes. Proven hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc) Shift Timing: 6:30 PM - 3:30 AM IST Location: Pune / Mumbai / Bangalore / Chennai Your Expertise : Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Has proven leadership experience in managing small teams and projects Ability to produce documentation on various levels including technical and customer facing Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: The DevOps Engineering job is responsible for developing automations across the Technology delivery lifecycle including construction, testing, release and ongoing service management, and monitoring of a product or service within a Technology team. They will be required to continually enhance their skills within a number of specialisms which include CI/CD, automation, pipeline development, security, testing, and operational support. This role will carry out some or all of the following activities: The role of the DevOps engineer is to facilitate the application teams across the Bank to deploy and their applications across GCP services like GKE Container, BigQuery, Dataflow, PubSub, Kafka The DevOps Engineer should be the go-to person in case application team faces any issue during Platform adoption, onboarding, deployment and environment troubleshooting. Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement. Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service s direction. Analyze production errors to define and create tools that help mitigate problems in the system design stage and applying user-defined integrations, improving the user experience. Requirements To be successful in this role, you should meet the following requirements: Bachelor Degree in Computer Science or related disciplines 6 or more years of hands-on development experience building fully self-serve, observable solutions using infrastructure and Policy As A Code Proficiency developing with modern programming languages and and ability to rapidly develop proof-of-concepts Ability to work with geographically distributed and cross-functional teams Expert in code deployment tools (Jenkins, Puppet, Ansible, Git, Selenium, and Chef) Expert in automation tools (CloudFormation, Terraform, shell script, Helm, Ansible) Familiar with Containers (Docker, Docker compose, Kubernetes, GKE) Familiar with Monitoring (DATADOG, Grafana, Prometheus, AppDynamics, New Relic, Splunk) The successful candidate will also meet the following requirements: Good understanding of GCP Cloud or Hybrid Cloud approach implementations Good understanding and experience on MuleSoft / PCF/Any Gateway Server Implementations Hands on experience in Kong API Gateway platform Good understanding and experience on Middleware and MQ areas. Familiar with infrastructure support Apache Gateway, runtime Server Configurations, SSL Cert setup etc

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai. Technical Account Manager Your Role: The Technical Account Manager (TAM) is a critical role at Vectra with responsibility for implementation and outcome delivery for Vectra s Enterprise customers. In this role you will lead the technical implementation of Vectra s platform, work with customers to expand their coverage, improve their workflows and assist with value reporting. You will develop relationships with key contacts, and connect with key business executives, security leaders and IT stakeholders to develop an understanding of their strategic business needs and goals. Your Impact: Leveraging this customer knowledge and your expertise in Vectra products and cybersecurity, you will provide an ongoing implementation and adoption coverage, share industry best practices, and develop a strategy to ensure that your customers maximize value from their investment in Vectra. Responsibilities: Support customers in large and highly complex enterprise organizations Lead customers throughout the entire customer journey: onboarding, implementation, value realization, adoption and expansion Lead the customer relationship, providing ongoing support and proactive leadership to Vectra s customers, to drive high levels of customer satisfaction, deep engagement, and mutual success. Conduct customer touchpoints, executive business reviews and proactively monitor customer health Drive integration of the Vectra s platform into our customer s business processes and technical ecosystem to create and increase value realization. Identify and grow expansion opportunities within the customer base and collaborate with the sales team to facilitate growth attainment. Identify and assess renewal risks; develop and collaborate with internal teams in executing the remediation plans. Direct crisis and incident response with urgency, working cross-functionally to ensure timely resolution while communicating effectively with customers. Identify, develop and implement repeatable programs and processes across your portfolio of customers to maximize product adoption and usage and achievement of customer s business objectives. Track, measure and report on key metrics such as: customer satisfaction, customer health score, adoption rates, etc. Able and willing to travel for on-site customer visits as required (25- 50%) Requirements: Candidates must have a solid technical foundation in network security and enterprise software, a proven track record of successfully interfacing with customers on both technical and non-technical levels, strong business acumen, and obsession about customer experience. A minimum of 5 years of experience in enterprise subscription-based vendors in a customer-facing role (such as Technical Account Management, Professional Services, Sales Engineering, or Strategic Customer Service) Extensive experience as a hands-on TAM supporting high touch enterprise customers (Fortune 500 or other large companies) Good understanding of security product lines (firewalls, sandboxing, SIEM, forensics-type platforms) Knowledge of TCP/IP, DNS, VPN and SSL technology Good understanding of current security technologies and risks Project management skills with a high attention to detail Proven experience in supporting customers with strong empathy Proven record of establishing and building successful C-level relationships Service management minded with strong commitment to customer service Excellent presentation and communication skills, both verbal and written Excellent organizational, analytical, negotiation, and influence skills Incident Response or Security Analyst background is a plus Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive pla n eligibility, and participation in the employee equity plan (stock options). Specific benefits offered var ies by location, but commonly in clude health care insurance , income protection / life insurance , access to retirement savings plans, behavioral & emotional wellness services , generous time away from work, and a comprehensive employee recognition program. Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Responsibilities: Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high-priority issues and escalate to the next level. Provide Customer-First experience while utilizing phone calls, emails, and the ticketing system to manage cases. Work cohesively with a team as well as all divisions of the company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to independently research and learn new material/ concepts, then share the latest knowledge with the team. Be able to listen to, accept, and accurately follow directions from senior engineers. Be able to interface with Vendors to achieve resolutions for the customer. Be able to upkeep various spreadsheets accurately. Assist with creating, reviewing, and updating internal Knowledge Base Articles Required: An associates degree or 2 - 3 years of experience in a related field instead of a degree. Excellent troubleshooting methodology. Excellent communication, presentation, writing, and

About the Role We are seeking a Level 2 Engineer to support Zscaler and Zero Trust Networking BAU operations and device management. The candidate will be responsible for monitoring, troubleshooting, and ensuring optimal performance of Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zero Trust security solutions across the enterprise network. Proficiency in managing Change and Incident processes is essential. The candidate must be prepared to work in a 24/7 shift environment. Key Responsibilities BAU Operations & Monitoring: Monitor Zscaler dashboards and alerts for security threats, policy violations, and connectivity issues. Perform initial triage, troubleshooting, and escalation of Zscaler-related incidents. Support the implementation, maintenance, and fine-tuning of Zscaler security policies. Collaborate with L1 teams to resolve common issues and escalate complex problems to L3 teams. Device Management & Zero Trust Security: Manage and troubleshoot Zscaler Client Connector (ZCC) agent deployment, updates, and health status. Assist in configuring ZIA and ZPA policies, firewall rules, and URL filtering to ensure secure and compliant access. Ensure seamless connectivity between users, applications, and cloud services in a Zero Trust model. Support VPN-less secure access to corporate applications using Zero Trust principles. Incident & Problem Management: Investigate and resolve Zscaler agent, policy enforcement, and authentication issues. Work on Root Cause Analysis (RCA) for recurring connectivity and performance issues. Escalate unresolved issues to L3 engineers and collaborate with vendor support teams. Security & Compliance: Ensure compliance with Zero Trust security policies, best practices, and enterprise security standards. Assist in policy reviews and security audits for Zscaler environments. Support the integration of Zscaler logs with SIEM solutions for advanced threat monitoring. Documentation & Reporting: Maintain operational documentation, including troubleshooting steps, SOPs, and policy configurations. Generate reports on Zscaler performance, incident resolution trends, and policy enforcement statistic Basic Qualifications BE / B'Tech / MCA / MSC + 2-5 years' experience Zscaler Certified Cloud Professional (ZCCP-IA / ZCCP-PA) or Zscaler Certified Cloud Administrator (ZCCA) (preferred). ITIL Foundation Certification (preferred). 2+ years of experience in Zscaler, Zero Trust Networking, and cloud security operations. Hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Understanding of Zero Trust security models and principles. Familiarity with proxy configurations, SSL inspection, and firewall policy management. Basic scripting knowledge (PowerShell, Python, Bash) for automation (preferred). Preferred Qualifications ITIL Foundation. Excellent communication and teamwork abilities Has an experience of working with multiple clients and deployment

As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your primary responsibilities include: Direct Problem-Solving Experience: Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking Experience: In-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction: Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Hands on experience with Webservers Exposure on Apache httpd as reverse proxy and certificates generation for SSL configuration. Knowledge on Cluster, Failover and Load-balancing modules like mod_proxy, mod_jk with ISAPI redirector with IIS Webserver Exposure of Application Server like JBoss, Weblogic, Websphere, Apache Geronimo, Glassfish Exposure of Web Servers like Apache httpd, Oracle iplanet, Oracle http server, IBM http server, NGINX, lighttpd Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation. Knowledge on HTTP protocol and HTTP methods, HTTP error codes and understanding of TCP protocol Experience with the Linux / Unix operating System or any Oracle/ Red Hat / Suse Linux Certification would be added advantage. Experience in core Java, JSP, Servlet programming skills. Preferred technical and professional experience mod_cluster and other modules of httpd like mod_rewrite, mod_header, mod_ssl, mod_nss and mod_php Red Hat JBoss Enterprise Application Platform Understanding of tcp dump analysis C, C++ programming skills PHP programming skills

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Design, develop, and implement complex features for iOS applications using Swift and Apples development frameworks (UIKit, SwiftUI, etc. ) Write clean, maintainable, and well-documented code Collaborate with designers and product managers to translate user stories and product requirements into technical specifications Unit test code for functionality, performance, and edge cases Fix bugs and improve application performance Stay up-to-date on the latest iOS technologies and best practices Mentor junior developers Requirements To be successful in this role, you should meet the following requirements: Minimum 8 years of total experience is required for the role. Experience of working on complex mobile application development, preferably for financial industry Proven working experience in iOS app development Hands on experience of working on Swift Experience of unit testing, mock testing, UI testing and snapshot testing Knowledge of security patterns (SSL pinning, encryption/decryption, key chain etc) Leading a team of mobile developers for delivery of complex solutions Good knowledge of architectural & design patterns You ll achieve more when you join HSBC.

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. . Job Overview: The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you. Your Life at Atos: You ll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural challenges (people). What will make you successful/or Your X Factor : Primary focus area: ServiceNow ITOM/CMDB Other focus areas: ITSM Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to needs versus wants . Working with the Client this requires thought leadership in transforming solutionised requirements to true business outcomes. Proven hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc) Shift Timing: 6:30 PM - 3:30 AM IST Location: Pune / Mumbai / Bangalore / Chennai Your Expertise : Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Has proven leadership experience in managing small teams and projects Ability to produce documentation on various levels including technical and customer facing Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits

Aboud the Role We are seeking a highly skilled Security Consultant to join our Cisco Secure Access Helpdesk team. The ideal candidate will have a strong foundation in network security, with hands-on experience in deploying and managing security solutions to ensure secure network access and data protection. This role requires expertise in Zscaler SASE solutions , Cisco Umbrella , VPN deployments , Cisco AnyConnect , and Cisco routing and firewall configurations , Prisma Key Responsibilities Zscaler SASE Solution Deployment & Management Deploy, configure, and manage Zscaler Secure Access Service Edge (SASE) solutions. Ensure seamless and secure access to applications and services while optimizing network performance. Cisco Umbrella Implementation & Maintenance Deploy and manage Cisco Umbrella to provide secure web access and advanced threat protection. Monitor security policies and proactively address vulnerabilities. VPN Solution Deployment & Management Design, implement, and manage VPN solutions for secure remote user access. Ensure proper encryption, authentication, and secure tunnelling mechanisms. Configure and manage Cisco AnyConnect VPN deployments. Security Solutions Implementation Lead the implementation of various network security solutions , ensuring alignment with industry best practices and organizational requirements. Conduct regular security assessments and implement enhancements as needed. Cisco Routing & Firewall Configuration Deploy, configure, and maintain Cisco routers and firewalls to secure the network infrastructure. Optimize firewall rules, routing policies, and security settings for maximum efficiency. Basic Qualifications 3-5 years of experience in security, network security, IT infrastructure. Hands-on experience in deploying and managing network security solutions in enterprise environments. Cisco Umbrella implementation and policy enforcement. VPN solutions (SSL/IPSec) design, deployment, and troubleshooting. Cisco AnyConnect configuration and management Cisco routing and firewall deployment (Cisco ASA, Firepower, or similar). Hand on Experience on Prisma Technology Strong understanding of network protocols & services TCP/IP, DNS, DHCP, HTTP/HTTPS, VPN tunnelling protocols, etc. Familiarity with security monitoring & threat prevention SIEM solutions, IDS/IPS, endpoint security, and cloud security principles. Experience with network management & monitoring tools to ensure network security and performance. Preferred Qualifications ZScaler SASE solutions deployment and management. CCNA Security, CCNP Security, or equivalent industry certifications. Strong analytical and troubleshooting abilities to diagnose and resolve security issues effectively. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to collaborate effectively with cross-functional teams and work in a fast-paced environment.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: L1 Responsibilities (Basic Support): - Act as the first point of contact for SharePoint-related incidents and service requests. - Log and categorize tickets accurately in the ITSM tool (e.g., ServiceNow). - Provide basic troubleshooting (e.g., access issues, navigation problems). - Assist users in creating and managing SharePoint document libraries, lists, and pages. - Grant/revoke permissions as per approved requests. - Escalate unresolved issues to L2 support with appropriate documentation. L2 Responsibilities (Intermediate Support): - Handle escalated tickets from L1, including in-depth SharePoint site and workflow troubleshooting. - Perform routine maintenance, health checks, and backups for SharePoint environments. - Manage site collections, content databases, and quotas. - Create and manage SharePoint groups, permission levels, and inheritance. - Configure and troubleshoot out-of-the-box web parts, lists, libraries, and views. - Assist with migration tasks (e.g., from on-prem to SharePoint Online). - Support Power Automate (Flow), PowerApps, and integrations with Microsoft 365 apps. ________________________________________ Required Skills & Qualifications: For L1: - Understanding of SharePoint interface and basic site functionalities. - Familiarity with Microsoft 365 and Office tools. - Strong communication and problem-solving skills. - Basic knowledge of permission models and document management. For L2: - Working knowledge of SharePoint Online and/or SharePoint 2013/2016/2019. - Experience in user management, permissions, and site administration. - Hands-on experience with troubleshooting SharePoint components. - Exposure to Power Automate/PowerApps, InfoPath, or Nintex forms is a plus. - Ability to document procedures and update knowledge bases. ________________________________________ Preferred Certifications (Good to Have): - Microsoft 365 Certified: Teams Administrator Associate / Collaboration Engineer - ITIL Foundation Certification Required Skills Office 365,Sharepoint 2013,Sharepoint 2016

FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "We are seeking an experienced DevOps Engineer to join our development team to assist in the continuing evolution of our Platform Orchestration product. You will be able to demonstrate the required potential and technical curiosity to work on software that utilizes a range of leading-edge technologies and integration frameworks. Staff training, investment and career growth form an important part of our team ethos. Consequently, you will gain exposure to different software validation techniques supported by industry-standard engineering processes that will help to grow your skills and experience." - VP, Software Engineering. What Youll Contribute Build and maintain CI/CD pipelines for multi-tenant deployments using Jenkins and GitOps practices. Manage Kubernetes infrastructure (AWS EKS), Helm charts, and service mesh configurations (ISTIO). Use kubectl, Lens, or other dashboards for real-time workload inspection and troubleshooting. Evaluate security, stability, compatibility, scalability, interoperability, monitorability, resilience, and performance of our software. Support development and QA teams with code merge, build, install, and deployment environments. Ensure continuous improvement of the software automation pipeline to increase build and integration efficiency. Oversee and maintain the health of software repositories and build tools, ensuring successful and continuous software builds. Verify final software release configurations, ensuring integrity against specifications, architecture, and documentation. Perform fulfillment and release activities, ensuring timely and reliable deployments. What Were Seeking A Bachelors or Masters degree in Computer Science, Engineering, or a related field. 812 years of hands-on experience in DevOps or SRE roles for cloud-native Java-based platforms. Deep knowledge of AWS Cloud Services (EKS, IAM, CloudWatch, S3, Secrets Manager), including networking and security components. Strong experience with Kubernetes, Helm, ConfigMaps, Secrets, and Kustomize. Expertise in authoring and maintaining Jenkins pipelines integrated with security and quality scanning tools. Hands-on experience with infrastructure provisioning tools such as Docker and CloudFormation. Familiarity with CI/CD pipeline tools and build systems including Jenkins and Maven. Experience administering software repositories such as Git or Bitbucket. Proficient in scripting/programming languages such as Ruby, Groovy, and Java. Proven ability to analyze and resolve issues related to performance, scalability, and reliability. Solid understanding of DNS, Load Balancing, SSL, TCP/IP, and general networking and security best practices. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy

Primary Skills Lead the Design and Delivery of GIS Solutions : Spearhead the end-to-end design and implementation of the GIS solution pathway, specifically focusing on migrating ESRI GIS from version 10.4.1 to 10.9.1 on Microsoft Azure. This includes architectural planning, system integration, and ensuring alignment with enterprise IT strategies. Technical Risk Management : Identify, assess, and mitigate technical risks throughout the project lifecycle. Ensure that the proposed GIS solution is feasible and sustainable within the constraints of the underlying technology stack. Cloud Migration Expertise : Drive the migration and implementation of ESRI Enterprise GIS systems to Azure, ensuring minimal disruption, optimal performance, and adherence to best practices in cloud architecture. Stakeholder Collaboration : Work closely with GIS and enterprise architects, business and technology leaders, and end users to gather requirements, align on objectives, and deliver solutions that meet business needs. Project Leadership in Geospatial Domain : Lead geospatial project delivery with a strong understanding of spatial data, geospatial concepts, and ESRI technologies. Ensure timely and quality delivery of project milestones. Agile Delivery and Change Management : Apply Agile, Scrum, and iterative development methodologies to manage project execution. Oversee change management processes to ensure smooth transitions and user adoption. Secondary Skills Provide technical specifications and requirements for ESRI GIS systems. Interpret and present geospatial data using ESRI tools and techniques. Upgrade and configure ESRI GIS components including ArcGIS Enterprise, Portal, ArcSDE, and ArcGIS Pro. Ensure compliance with ESRI licensing, SSO, SSL, and security token configurations. Apply GIS design patterns and best practices to solution architecture. Communicate effectively in English, both written and verbal, to articulate technical concepts and business outcomes. Experience with ArcGIS Utility Network (UN) model is a plus.

Primary Skills IBM Sterling B2B Integrator ExpertiseProficient in designing, developing, and maintaining integration solutions using IBM Sterling B2B Integrator, including business process modeling, service configuration, and partner onboarding. Business Process Modeling (BPM)Skilled in creating and managing complex business processes using BPML (Business Process Modeling Language), including custom services, adapters, and error handling logic. EDI and B2B IntegrationStrong understanding of Electronic Data Interchange (EDI) standards such as X12, EDIFACT, and TRADACOMS, and experience in implementing B2B integrations with trading partners. Map Development and Data TransformationExperience in developing and maintaining maps using Sterling Map Editor for data transformation between different formats (EDI, XML, flat files, JSON). Communication Protocols and AdaptersHands-on experience with communication protocols like FTP, SFTP, HTTP, AS2, and adapters such as File System, FTP, HTTP, and JMS for secure and reliable data exchange. Partner Onboarding and ManagementAbility to configure trading partner profiles, certificates, and communication channels, ensuring smooth onboarding and secure data transactions. System Monitoring and TroubleshootingProficient in using Sterling dashboards, logs, and monitoring tools to identify, troubleshoot, and resolve integration issues and performance bottlenecks. Deployment and Environment ManagementFamiliarity with deploying solutions across development, QA, and production environments, including packaging, versioning, and rollback strategies. Secondary Skills Knowledge of IBM Sterling File Gateway and Control Center Experience with scripting languages (Shell, Python) for automation and custom utilities Familiarity with database systems (Oracle, DB2, SQL Server) and writing SQL queries Understanding of security standards (SSL/TLS, PGP, digital certificates) in B2B contexts Exposure to Agile methodologies and tools like Jira, Confluence, or ServiceNow Basic knowledge of cloud platforms and hybrid integration scenarios Strong documentation and communication skills for working with business and technical teams

Position: Salesforce Technical Architect Location: Bangalore/Pune (Hybrid) Experience: 10+ Years Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well-architected solutions that best leverage the Salesforce platform Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Ability to understand a project and deep dive to debug issues, remediate governor limits Requirements Relevant Degree in Engineering required. 10 - 20 years CRM experience with a minimum of 10 years on the Salesforce platform Expert level understanding of the Salesforce product suite, including Sales, Service, CPQ, RLM, Agentforce, and Experience Clouds Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Thorough understanding of APEX, Flow builder, Lightning & LWC framework Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of DevOps including environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure About Us: Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. To learn more about us and our culture visit: www.relanto.ai & https://www.linkedin.com/company/relanto-inc/

Vertafore is looking for a PKI (Public Key Infrastructure) Engineering Technical Lead to join our SaaS Operations organization in Hyderabad, India. The role will be primarily focusing on Public Key Infrastructure (PKI), Digital certificates Lifecycle management at the infrastructure and application layers. The successful candidate will report to the Director of SaaS Operations. Core Requirements and Responsibilities: • Lead to design, configuration and implementation of PKI Solutions across various environments. • Extensive experience in PKI architecture design and resolving cross-domain issues. • Oversee the maintenance and upgrade of PKI Systems, ensure they meets security standards and best practices. • Automation of TLS certificates lifecycle, including discovery, issuance, renewal, and revocation. • Automation of code signing processes by integrate with CI/CD Pipelines to prevent unauthorized code execution and ensure secure software distribution. • Automation skills using machine identity management software involve using various tools and features to streamline and secure the management of machine identities. Software like Venafi TPP, Keyfactor Certificate Lifecycle Management (CLM), Digicert One automation and Cloud PKI. • Troubleshoot and resolve complex PKI-related issue. • Ensure timely renewal of all root and intermediate certificates and verify that the newly copied certificates are trusted and do not cause any cross-domain communication issues. • Collaborate with Product development teams and Partners to define standards and best practices for PKI implementation. • Manage the operations of hardware security modules (HSMs) and key management systems. • Ensure compliance with relevant security policies and regulations provided CA/Browser Forum and FIPS standards. • Identify and document PKI requirements and new findings for all infrastructure devices and software within the company. • Ability to support and manage PKI-related security incidents and prepare Root Cause Analysis (RCA) documents. • Collaborate with the vendor and other technical teams as required to reach resolutions on any issues related to digital certificates. • Stay abreast with the latest security and compliance matters related to digital certificates. • Perform a regular audit or SSL certificates to ensure all devices and applications making the most secure communications based on industry standards. • Provide consultations on best practices using the SSL/TLS encryption protocols. • Strong knowledge of ServiceNow ticketing, change creation, addressing tickets promptly and generating and tracking team productivity reports. • Strong understanding skills of ADFS and Oracle Access Gateway integration across multiple application configurations to ensure robust security. • Understanding of the principles of both cloud technologies and on-prem application security, including public key infrastructures. Requirements Knowledge, Skills, and Abilities: • Knowledge in Cryptography and Security, including PKI, digital signatures, HSMs, and machine identity protection systems, cryptographic APIs (PKCS#11, OpenSSL,) • Scripting languages (Python, PowerShell, Bash) for automation of PKI-related tasks. • Strong leadership, organizational abilities, and the capacity to work well under pressure. • Experience with Windows servers AD FS, Certificate Authority (CA), IIS, GPO, and PowerShell. • Experience with Linux, Apache, Tomcat, Nginx. • Experienced with PingId, F5 Volterra, Citrix NetScaler and relevant technologies. • Strong experience in managing and renewing digital certificates on Web Servers. Strong experience in managing code signing process • Possess good systems administration skills on Windows and Linux with the ability to effectively navigate on both operating systems to perform tasks or troubleshooting. • Capable in automating monitoring and installation of digital certificates using any scripting tools such as but not limited to PowerShell and Bash scripting. • Good communication skills and ability to interact with others professionally. • Ability to conform to defined processes. • Ability to be on call to respond to any related incidents. Qualifications: • 6 or more years of experience in PKI technology. • Bachelor of Science in Computer Science, Business Information Engineering, or established professional with equivalent experience. • Certifications: DigiCert Digital Trust Associate or specialized PKI certifications. • Advanced certifications such as CISSP, or other relevant certifications (preferred). • Must have exposure and experience with AWS (preferred) or other cloud provider.

A skilled DevOps Engineer to manage and optimize both on-premises and AWS cloud infrastructure. The ideal candidate will have expertise in DevOps tools, automation, system administration, and CI/CD pipeline management while ensuring security, scalability, and reliability. Key Responsibilities: 1. AWS & On-Premises Solution Architecture: o Design, deploy, and manage scalable, fault-tolerant infrastructure across both on-premises and AWS cloud environments. o Work with AWS services like EC2, IAM, VPC, CloudWatch, GuardDuty, AWS Security Hub, Amazon Inspector, AWS WAF, and Amazon RDS with Multi-AZ. o Configure ASG and implement load balancing techniques such as ALB and NLB. o Optimize cost and performance leveraging Elastic Load Balancing and EFS. o Implement logging and monitoring with CloudWatch, CloudTrail, and on-premises monitoring solutions. 2. DevOps Automation & CI/CD: o Develop and maintain CI/CD pipelines using Jenkins and GitLab for seamless code deployment across cloud and on-premises environments. o Automate infrastructure provisioning using Ansible, and CloudFormation. o Implement CI/CD pipeline setups using GitLab, Maven, Gradle, and deploy on Nginx and Tomcat. o Ensure code quality and coverage using SonarQube. o Monitor and troubleshoot pipelines and infrastructure using Prometheus, Grafana, Nagios, and New Relic. 3. System Administration & Infrastructure Management: o Manage and maintain Linux and Windows systems across cloud and on-premises environments, ensuring timely updates and security patches. o Configure and maintain web/application servers like Apache Tomcat and web servers like Nginx and Node.js. o Implement robust security measures, SSL/TLS configurations, and secure communications. o Configure DNS and SSL certificates. o Maintain and optimize on-premises storage, networking, and compute resources. 4. Collaboration & Documentation: o Collaborate with development, security, and operations teams to optimize deployment and infrastructure processes. o Provide best practices and recommendations for hybrid cloud and on-premises architecture, DevOps, and security. o Document infrastructure designs, security configurations, and disaster recovery plans for both environments. Required Skills & Qualifications: Cloud & On-Premises Expertise: Extensive knowledge of AWS services (EC2, IAM, VPC, RDS, etc.) and experience managing on-premises infrastructure. DevOps Tools: Proficiency in SCM tools (Git, GitLab), CI/CD (Jenkins, GitLab CI/CD), and containerization. Code Quality & Monitoring: Experience with SonarQube, Prometheus, Grafana, Nagios, and New Relic. Operating Systems: Experience managing Linux/Windows servers and working with CentOS, Fedora, Debian, and Windows platforms. Application & Web Servers: Hands-on experience with Apache Tomcat, Nginx, and Node.js. Security & Networking: Expertise in DNS configuration, SSL/TLS implementation, and AWS security services. Soft Skills: Strong problem-solving abilities, effective communication, and proactive learning. Preferred Qualifications: AWS certifications (Solutions Architect, DevOps Engineer) and a bachelors degree in Computer Science or related field. Experience with hybrid cloud environments and on-premises infrastructure automation.

Partner with Business stakeholders, Program teams to prioritize, develop and release solutions using Salesforce marketing cloud. SFMC Developer with hands on experience in SFMC Salesforce Marketing Cloud, able to troubleshoot with debugging skills Must have SF marketing cloud certification Creating and Designing dynamic email campaigns with the help of Amp script (SFMC) code to personalize customer data. Perform functional testing of the email (Checking links, confirming tracking data and copyright year, CANSPAM conditions etc.) to confirm accuracy of the campaign Testing e-mail rendering fixing issues in listed domain using appropriate tools Deploying emails and performing post deployment activities by creating high priority user Initiated sends for every campaign that will be scheduled using automations in Automation Studio under SFMC tool. Contribute to design, delivery, and further enhancement of SFMC implementations Work on AMP script / Server-Side Java Script SSJS, HTML, CSS, Amp Script and Perform Code Review and Code Optimization on AMP script / Server-Side Java Script SSJS Work on Journey Builder, Automation, Cloud pages, Email Design, Perform configuration customization Experience in SFMC CRM Marketing Automation domain integration of SFMC with SF Sales/Service cloud and other enterprise systems is required SOAP/REST Hands-on experience on different channels of Marketing Cloud Email Studio, Web Studio, Social Studio, Mobile Studio, Interaction Studio, Advertisement Studio Experience SFMC admin setup, IP warming, SSL setup, Understand Business Data Model segmentation of Data Competencies - 5-6+ years experience on SFMC email studio - SFMC Email certification (must have) - BS in CS, CE or equivalent -Strong communication -Project/Task prioritization skills -Strong communication and ability to operate in matrix environment -Ability to work in a fast paced, team-based environment -Critical thinking skills

Job Overview: The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you. Your Life at Atos: You ll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow), process gaps (ITSM/ITIL) and cultural challenges (people). What will make you successful/or Your X Factor : Primary focus area: ServiceNow ITOM/CMDB Other focus areas: ITSM Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to needs versus wants . Working with the Client this requires thought leadership in transforming solutionised requirements to true business outcomes. Proven hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc) Shift Timing: 6:30 PM - 3:30 AM IST Location: Pune / Mumbai / Bangalore / Chennai Your Expertise : Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Has proven leadership experience in managing small teams and projects Ability to produce documentation on various levels including technical and customer facing Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits

Qualification : B.E/ B.Tech/ MCA/ ME/ M.Tech. Job Description : We are seeking a highly skilled Atlassian Administrator with extensive experience in JIRA and Confluence administration, project configuration, and add-on management. The ideal candidate will be responsible for end-to-end configuration, troubleshooting, training, and administration of Atlassian tools within the Yes Bank Azure-hosted environment. This includes project setup, permission schemes, issue workflows, dashboard configuration, system upgrades, license management, and more Requirement : For Administration: Complete upgrade knowledge in JIRA and Confluence. Home and Installation directory files knowledge. Excellent knowledge in logs. SSL Installation. Implementation application security based on requirement. Excellent Knowledge in Linus OS. Basic understanding on Firewall, Network troubleshooting, Azure. Basic understanding inSQL. For Project Configuration: Workflow, Issue Type, Field, Screen, Permission, Filter, Dashboard creation and management. Gather project creation requirement and configure accordingly. Excellent knowledge on JQL, Bulk Operations, Subrcription. Excellent Knowledge in CVS import. License management for both JIRA and Confuence. Confluence Space, Pages, Template, Micro, Permission and other Feature Knowlege. Excellent Knowledge at Project Admin and System Admin for both JIRA and Confluence. Complete troubleshooting knowledge in Atlassian tools. Must have Skills: JIRA configuration and administrative task. Co-ordinate between business, IT and Vendor. Create/ modify workflows if needed. Create project, update guidelines, policy and closely monitor the same. Good to have Skills : Confluence understanding and mapping to JIRA

Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical and people leadership (Hierarchical or Lateral) Outcomes: 1) Mentor new team members in understanding customer infrastructure and processes2) Perform ticket data analysis for incident reduction3) Perform capacity planning based on increased demand 4) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations5) Work on problem tickets for finding permanent solutions of repeated issues6) Review and approve roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes7) Identify opportunities for continued service improvement and delivery excellence which contributes to cost and optimization benefits to customer Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Work on and resolve complex tickets spanning across multiple technology towers Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) Work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members to understand the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Servera. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back upa. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Clouda. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Toolsa. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoringa. Skills in monitoring of infrastructure and application components10) Databasea. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis:a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: We're looking for a Senior Full Stack Developer to design, develop, and scale modern applications using cloud-native and microservices-based approaches. Key Responsibilities: - Design and build applications using React, NodeJS, HTML/CSS, TypeScript, and JavaScript - Develop backend APIs and integrations using Python, Java, and API Management - Work with Terraform for infrastructure automation - Deploy and manage applications on AKS - Build automated data pipelines using Airflow - Collaborate with DevOps teams to integrate with CI/CD Core Skills: - React, NodeJS, TypeScript, HTML/CSS, JavaScript - Python, Java, AKS - API Management, Terraform, Airflow - Data Engineering Preferred Skills: - Familiarity with SQL & Oracle DB - Experience with containerized microservices Soft Skills & Expectations: - Self-driven, eager to explore new technologies - Strong ownership and problem-solving mindset Required Skills React,Python Automation,Node.Js

Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Full Stack Engineer, you will be responsible for developing and engineering the end-to-end features of a system, from user experience to backend code. Your typical day will involve collaborating with cross-functional teams to design, implement, and optimize innovative solutions that enhance client services. You will leverage new technologies and methodologies to address complex business challenges, all while maintaining a cloud-first and agile mindset. Engaging in continuous learning and adapting to evolving technologies will be key components of your role, ensuring that you remain at the forefront of industry advancements. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to design and implement new features.- Conduct code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Strong understanding of front-end technologies such as HTML, CSS, and JavaScript.- Experience with backend frameworks like Spring or Node.js.- Familiarity with database management systems, including SQL and NoSQL.- Knowledge of cloud services and deployment strategies. Additional Information:- The candidate should have minimum 3 years of experience in Java Full Stack Development.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Java Fullstack Developer with 5+years of hands on experience in in Java + AngularTechnical skills :Java (Basic+Advanced) , Spring, Hibernate, JavaScript, CSS, Angular, Rest Integration, Junit, GitLab, Maven, Eclipse Roles & Responsibilities:Understanding the architecture and design of the software systems and applications Collaborating with other developers and cross-functional teams to ensure the seamless integration in the project. Maintaining and updating legacy software applications to keep them functioning efficiently. Identifying and addressing bugs, defects, and performance issues in the application.Writing and maintaining technical documentation. Carry out ad-hoc or routine tasks that are required to keep the application running .Support, and possibly participate, in any upgrade projects to move the application into new and better support technologies Staying up to date with emerging technologies and best practices in software development. To implement changes or releases to these applications that are agreed with the customer Must Have Skills: - Strong understanding of application development, methodologies, and tools. Experience in coding, testing and debugging applications. Excellent problem-solving and analytical skills.- Contribute to the development and maintenance of full-stack applications, including front-end and back-end components. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : React.js Good to have skills : Java, Spring Boot, Java Full Stack DevelopmentMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking opportunities for improvement and efficiency in your work. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Good To Have Skills: Experience with Java Full Stack Development, Spring Boot, Java.- Strong understanding of component-based architecture and state management in React.- Experience with RESTful APIs and integrating them into applications.- Familiarity with version control systems, particularly Git. Additional Information:- The candidate should have minimum 3 years of experience in React.js.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

BI Tools Administration & Architecture IBM Cognos Analytics End-to-end administration, upgrade, and patching Oracle Hyperion Essbase / Planning Installation, configuration, upgrade (PoC and full project), patching, compliance management Job Requirements Details BI Tools Administration & Architecture IBM Cognos Analytics End-to-end administration, upgrade, and patching Oracle Hyperion Essbase / Planning Installation, configuration, upgrade (PoC and full project), patching, compliance management Tableau Server High availability architecture, installation, configuration, LDAP, SSL, load balancing, integration with enterprise IT standards. Patch Management & Technical Upgrades Cognos, Hyperion, Tableau High Availability (HA) Architecture Setup Tableau 3-server architecture Security Integration LDAP, SSL, user/group management Load Balancing & Performance Tuning Architecture - Design and maintain Cognos Framework Manager models to support complex reporting and analytical requirements across business units. Define BI architecture standards and integrate various BI tools to deliver scalable, efficient, and user-friendly dashboards and reports. Collaborate with data architects, analysts, and business stakeholders to ensure BI solutions align with enterprise data strategies and meet business needs. Technologies - SQL, Cognos, Tableu #LI-ONSITE#LI-QM1 Pay Range $ 2000000.00 - $ 2300000.00