BANKING N FINANCE
BANKING N FINANCE
Responsibilities: * Close sales deals * Maintain customer relationships * Generate leads through cold calling and networking * Meet sales targets * Present product benefits
TELECALLER/CUSTOMER CARE EXECUTIVE/TELEMARKETING EXECUTIVE
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
A BPO telecaller's job involves handling customer interactions, primarily phone calls, to promote products/services, resolve issues, gather information, and update customer records. Key responsibilities include making outbound sales calls, answering inbound customer inquiries, managing complaints, maintaining customer relationship management (CRM) databases, and meeting daily performance targets. Essential skills are strong communication, active listening, problem-solving, and data entry, with proficiency in CRM software being a significant advantage.