Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Microsoft SQL Server Integration Services (SSIS), Microsoft SQL Server Reporting Services Good to have skills : Microsoft SQL Server Analysis Services (SSAS)Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects. You will oversee the end-to-end development process or focus on specific stages of the product lifecycle in Mumbai. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Ensure project timelines are met- Conduct regular team meetings to discuss progress and challenges Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Integration Services (SSIS), Microsoft SQL Server Reporting Services- Good To Have Skills: Experience with Microsoft SQL Server Analysis Services (SSAS)- Strong understanding of database management and optimization- Experience in ETL processes and data warehousing- Knowledge of data modeling and database design Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft SQL Server Integration Services (SSIS)- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Power Business Intelligence (BI) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Business Intelligence (BI).- Strong understanding of data modeling and data warehousing concepts.- Experience with DAX (Data Analysis Expressions) for data manipulation.- Familiarity with Power Query for data transformation.- Ability to create interactive dashboards and reports using Power BI. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Power Business Intelligence (BI).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize effectiveness- Design continuous monitoring and feedback collection to refine processes over time Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Good To Have Skills: Experience with Microsoft Azure- Strong understanding of business process analysis and improvement- Experience in developing and implementing workflows- Knowledge of process optimization techniques- Familiarity with business process modeling tools Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Chennai office- 15 years full time education is required Qualification 15 years full time education

Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows.Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. You will identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborating with business users, you will identify and define detailed product requirements and use cases. Additionally, you will design continuous monitoring and feedback collection to help refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Identify inefficiencies in existing processes- Propose solutions to optimize effectiveness- Design continuous monitoring and feedback collection to refine processes over time Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Good To Have Skills: Experience with Microsoft Azure- Strong understanding of business process analysis and improvement- Experience in developing and implementing workflows- Knowledge of process optimization techniques- Familiarity with business process modeling tools Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Chennai office- 15 years full time education is required Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Microsoft SQL Server Integration Services (SSIS) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support projects or clients in Mumbai. You will lead a team in the end-to-end development process, ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in developing and configuring software systems- Ensure successful project delivery- Mentor junior professionals in the team Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Integration Services (SSIS)- Strong understanding of database management and optimization- Experience in ETL processes and data integration- Knowledge of data warehousing concepts- Hands-on experience in troubleshooting and performance tuning Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft SQL Server Integration Services (SSIS)- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Microsoft SQL Server Integration Services (SSIS) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support projects or clients in Mumbai. You will lead a team in the end-to-end development process, ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in developing and configuring software systems- Ensure successful project delivery- Mentor junior professionals in the team Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Integration Services (SSIS)- Strong understanding of database management and optimization- Experience in ETL processes and data integration- Knowledge of data warehousing concepts- Hands-on experience in troubleshooting and performance tuning Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft SQL Server Integration Services (SSIS)- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Databricks Unified Data Analytics Platform Good to have skills : Python (Programming Language), Apache AirflowMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that align with business objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.- Good To Have Skills: Experience with Python (Programming Language), Apache Airflow.- Strong understanding of data integration and ETL processes.- Experience with cloud-based data solutions and architectures.- Familiarity with data governance and management best practices. Additional Information:- The candidate should have minimum 5 years of experience in Databricks Unified Data Analytics Platform.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Ab Initio Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Ab Initio.- Strong understanding of data integration and ETL processes.- Experience with application design and development methodologies.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Ab Initio.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and implement customizations, plugins, workflows, and integrations in Microsoft Dynamics CRM.- Collaborate with stakeholders to gather requirements and translate them into technical solutions.- Perform system testing and debugging to ensure applications meet quality standards.- Provide technical support and guidance to end-users on application usage.- Stay updated on the latest Microsoft Dynamics CRM features and functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong understanding of CRM concepts and customization capabilities.- Experience in developing and deploying CRM solutions.- Knowledge of web technologies such as HTML, CSS, and JavaScript.- Hands-on experience with CRM SDK and REST API integration. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Data Services Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : SAP Data Services Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and technologies to enhance team performance Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Data Services Development- Strong understanding of ETL processes and data integration- Experience in designing and implementing data migration strategies- Knowledge of SAP Data Services administration and configuration- Hands-on experience in troubleshooting and resolving technical issues Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Data Services Development- This position is based at our Noida office- A SAP Data Services education is required Qualification SAP Data Services

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM Netezza Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions that align with business needs and requirements. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the application development process- Implement best practices for application design and development- Conduct code reviews and ensure code quality Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Netezza- Strong understanding of database design and development- Experience in ETL processes and data warehousing- Knowledge of SQL and data modeling- Experience in performance tuning and optimization Additional Information:- The candidate should have a minimum of 12 years of experience in IBM Netezza- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Application DesignMinimum 7.5 year(s) of experience is required Educational Qualification : Skilled in Microsoft Dynamics CRM Technical Summary :As a Business Process Architect, you will design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop innovative business process designs.- Conduct process improvement initiatives.- Lead process mapping and modeling activities.- Implement process automation solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical, Application Design- Strong understanding of process design methodologies.- Experience in process mapping and modeling tools.- Knowledge of quality management principles.- Ability to analyze and optimize business processes. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Noida office.- Skilled in Microsoft Dynamics CRM Technical is required. Qualification Skilled in Microsoft Dynamics CRM Technical

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Databricks Unified Data Analytics Platform Good to have skills : React.jsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to gather requirements, developing application features, and ensuring that the applications align with business objectives. You will also engage in problem-solving activities, providing innovative solutions to enhance application performance and user experience, while maintaining a focus on quality and efficiency throughout the development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously assess and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.- Good To Have Skills: Experience with React.js.- Strong understanding of data integration and ETL processes.- Experience in application development using various programming languages.- Familiarity with cloud computing concepts and services. Additional Information:- The candidate should have minimum 5 years of experience in Databricks Unified Data Analytics Platform.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong understanding of application design principles and best practices.- Experience with integration of Microsoft Dynamics CRM with other systems.- Ability to troubleshoot and resolve technical issues effectively.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Ahmedabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather insights and feedback from stakeholders.- Monitor project progress and adjust strategies as necessary to meet objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong analytical skills to assess business processes and identify improvement opportunities.- Experience in developing business cases and strategic plans.- Ability to communicate complex ideas clearly to diverse audiences.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 12 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM Netezza Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance business operations and efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions.- Develop and implement software solutions to meet business needs.- Conduct code reviews and ensure compliance with coding standards.- Troubleshoot and debug applications to optimize performance.- Stay updated on emerging technologies and trends to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Netezza.- Strong understanding of database management and SQL queries.- Experience in ETL processes and data warehousing concepts.- Hands-on experience in performance tuning and optimization of database queries.- Good To Have Skills: Experience with data modeling and schema design. Additional Information:- The candidate should have a minimum of 3 years of experience in IBM Netezza.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : SAP Monitoring & Tools, SAP HANA DB AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated with the latest technologies and methodologies to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA DB Administration, SAP Monitoring & Tools.- Strong understanding of system architecture and application integration.- Experience in performance tuning and optimization of SAP systems.- Familiarity with backup and recovery strategies for SAP environments. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Informatica Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving the success of application development initiatives and enhancing team performance through effective leadership and communication. Roles & Responsibilities:-As the L1 OPS lead you will be responsible for:Team Leadership & Supervision Lead and mentor a team of L1 support analysts (10-15 member team) Monitor shift schedules and ensure 24x7 coverage.* Provide Shift rota and ensure analyst availability to client team requirements Act as the first point of escalation for unresolved L1 issues.* Triage Major incidents and raise appropriate steps to start the resolution of themService Delivery Management Ensure timely resolution of tickets (incidents, service requests). Track and report on SLAs, KPIs, and operational metrics. Coordinate with L2/L3 teams for ticket escalations and knowledge sharing.* Adhere to Major Incident Management ProceduresProcess Adherence & Improvement Ensure compliance with standard operating procedures (SOPs). Identify recurring issues and suggest process improvements. Conduct root cause analysis for frequent incidents.Stakeholder Communication Provide regular updates to management on team performance and incident trends. Maintain communication with clients or internal users regarding major issues or outages.Tool & System Monitoring Montor Tableau dashboards for scheduled jobs. Ensure alerts and notifications are triaged promptly. Basic understanding of ServiceNow.The candidate should have played the Proactive L1 Ops lead role who has owned responsibility of the L1 OPS team ensuring client satisfaction by having complete ownership of the activitiesTechnical SkillsSQL / ETLService Now or any ticketing toolProcessesL1 Operations managementMajor Incident Management procedures Professional & Technical Skills: - Must Have Skills: Proficiency in Informatica Administration.- Good To Have Skills: Experience with data integration tools and ETL processes.- Strong understanding of database management and SQL.- Experience in performance tuning and optimization of Informatica workflows.- Familiarity with cloud-based data solutions and architectures. Additional Information:- The candidate should have minimum 7.5 years of experience in Informatica Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Power Apps Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. Your role will involve collaborating with various teams and stakeholders to deliver high-quality applications that meet the project requirements and objectives. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the effort to design, build, and configure applications.- Act as the primary point of contact for application-related matters.- Collaborate with various teams and stakeholders to gather requirements and understand project objectives.- Manage and oversee the entire application development process.- Ensure the successful implementation of applications.- Provide technical guidance and support to the development team.- Ensure adherence to coding standards and best practices.- Perform code reviews and provide feedback for improvement.- Troubleshoot and resolve application-related issues.- Ensure the delivery of high-quality applications within the specified timelines.- Stay updated with the latest industry trends and technologies.- Identify opportunities for process improvement and optimization.- Mentor and guide junior professionals in the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Apps.- Good To Have Skills: Experience with other low-code development platforms.- Strong understanding of application development principles and best practices.- Experience in designing and implementing scalable and secure applications.- Knowledge of database management systems and SQL.- Familiarity with front-end development languages such as HTML, CSS, and JavaScript.- Ability to troubleshoot and debug complex application issues.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Power Apps.- This position is based at our Indore office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, defining business solutions and structures, and developing a business case to achieve the vision. You will play a crucial role in shaping the future of the business. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of business strategies- Analyze business processes and recommend improvements- Ensure alignment of business goals with technology solutions Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of business process analysis- Experience in developing business solutions- Knowledge of CRM best practices- Ability to communicate effectively with stakeholders Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - 7 years technical experience within D365 CRM2+ years technical experience within D365 CRM Service and SalesStrong awareness of the following:CRM configuration & customization, CRM Plug-ins, CRM custom Workflows, Power Automate, Model Driven AppHaving exposure on Azure DevOpsAct as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice.Understand the capabilities of the development team and schedule their work appropriately, providing support and assistance when neededWrite and review technical specification documentationDesign, develop, review and test customized code for Dynamics 365 CRM as well as integrations to other applications.Excellent communicator with ability to operate within cross functional teams Additional Information:- The candidate should have minimum 12 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : Any Btech degree Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions that align with business needs and requirements. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead and mentor junior team members- Conduct code reviews and ensure best practices are followed Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of CRM customization and configuration- Experience in integrating CRM with other systems- Knowledge of CRM SDK and web services- Good To Have Skills: Experience with Azure DevOps for CI/CD pipelines Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Noida office- A Any Btech degree is required Qualification Any Btech degree

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : SAP Monitoring & Tools, SAP HANA DB AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA DB Administration, SAP Monitoring & Tools.- Strong understanding of system architecture and application integration.- Experience in performance tuning and optimization of SAP systems.- Familiarity with backup and recovery strategies for SAP environments. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : Should be a Graduate Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. You will play a crucial role in shaping the future direction of the business. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the development and implementation of business strategies.- Collaborate with stakeholders to understand business objectives and requirements.- Analyze business processes and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong understanding of business processes and systems integration.- Experience in developing business solutions using Microsoft Dynamics CRM.- Knowledge of CRM best practices and industry trends.- Hands-on experience in business process modeling and optimization. Additional Information:- The candidate should have a minimum of 15 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A Graduate degree is required. Qualification Should be a Graduate

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP PP Production Planning & Control Process Industries Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee that the applications meet the defined requirements. Your role will be pivotal in enhancing the overall user experience and ensuring that the applications are robust and efficient. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation for application designs and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PP Production Planning & Control Process Industries.- Strong understanding of business process modeling and application design principles.- Experience with integration of SAP modules and data flow management.- Ability to analyze and optimize production planning processes.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 3 years of experience in SAP PP Production Planning & Control Process Industries.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education