827 Ssh Jobs - Page 8

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

About the Role: We are seeking a Technical Manager to oversee the implementation, maintenance, and optimisation of our CPaaS offerings across channels such as SMS, WhatsApp, RCS, and more. This role requires a strong understanding of communication protocols, REST APIs, backend systems, and team collaboration to drive reliable delivery and innovation across platforms. Key Responsibilities: · Lead technical operations and solution delivery for CPaaS services including SMS, WhatsApp, RCS. · Coordinate with cross-functional teams including product, development, and support to ensure seamless integration and deployment. · Manage and review API integrations and oversee backend workflows and system health. · Use SQL to query, insert, update, or delete data in MySQL or PostgreSQL databases. · Conduct routine server checks via SSH and use Linux CLI tools for logs and disk monitoring. · Troubleshoot issues across frontend, backend, and databases in a web application architecture. · Define and document API specifications, test endpoints using Postman or cURL, and work with the development team to improve API response and reliability. · Use tools like DBeaver, MySQL Workbench, or pgAdmin to manage and query databases. · Collaborate with QA, DevOps, and customer support teams to manage incidents and ensure uptime and SLA compliance. Required Skills & Experience: · 2–6 years of experience in a technical role in the CPaaS or telecom/messaging industry/Saas Solution/ Software-based companies · Proficient in SQL with ability to write and optimize SELECT, INSERT, UPDATE, DELETE queries. · Hands-on experience with REST APIs, API integration, and tools like Postman or Insomnia. · Comfortable using SSH to connect and operate on remote servers. · Familiar with database tools like DBeaver, MySQL Workbench, pgAdmin. · Understanding of how frontend, backend, and databases interact in a typical web application. · Ability to manage multiple tasks and projects with shifting priorities. · Strong communication and problem-solving skills. Good to Have: · Experience with telecom protocols, SMPP, WhatsApp Business API, or RCS Business Messaging. · Exposure to cloud platforms like AWS, GCP, or Azure. · Basic scripting or automation experience (e.g., Bash, Python). · Familiarity with monitoring tools like Grafana, Prometheus, or Kibana. What We Offer: · A fast-paced, collaborative environment in a high-growth industry. · Opportunity to work on cutting-edge communication technologies. · Competitive salary and performance-based incentives. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Application Question(s): Current CTC> Expected CTC? Notice Period? Willing to join a Gurgaon based Startup ? Experience: Technical support: 2 years (Preferred) Work Location: In person

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job Description We are seeking a skilled and dependable IT Administrator to manage the company’s entire IT infrastructure. The role requires hands-on experience with system and network administration, along with expertise in managing cloud-based servers on Microsoft Azure and Amazon EC2 (AWS). The ideal candidate will ensure the stability, security, and efficiency of both on-premise and cloud environments while providing technical support to internal teams. Key Responsibilities • Administer and maintain cloud servers including: – Azure VMs, virtual networks, storage, and monitoring – AWS EC2 instances, security groups, and remote access • Manage on-premise servers (Windows/Linux) including Active Directory, DNS, DHCP, and Group Policy • Configure and maintain network devices (routers, switches, firewalls) • Ensure optimal performance, security, and availability of network and system resources • Provide L1/L2 technical support for hardware/software/network issues across the company • Set up and monitor VPNs, firewalls, and endpoint security systems • Perform scheduled data backups, system updates, and recovery testing • Manage Microsoft 365 and other SaaS environments as needed • Document infrastructure changes, licenses, asset inventory, and SOPs • Liaise with external vendors for procurement and IT support Required Skills & Qualifications • Bachelor’s degree in Information Technology, Computer Science, or related field • 2–5 years of experience in IT infrastructure and cloud server administration • Strong working knowledge of: – Microsoft Azure – VM deployment, network configuration, resource groups – Amazon AWS EC2 – Instance creation, SSH access, security configuration – Windows Server & Linux systems – Networking protocols (TCP/IP, DNS, DHCP) – Firewalls, VPNs, endpoint security • Familiarity with backup tools (e.g., Veeam, Acronis) • Strong analytical, troubleshooting, and communication skills Preferred Certifications • Microsoft Azure Administrator (AZ-104) • AWS Certified Solutions Architect – Associate / SysOps Administrator • CCNA / MCSA / CompTIA Network+

As a Team Lead in DevOps with 6+ years of experience, you will be responsible for managing, mentoring, and developing a team of DevOps engineers. Your role will involve overseeing the deployment and maintenance of applications such as Odoo (Python/PostgreSQL), Magento (PHP/MySQL), and Node.js (JavaScript/TypeScript). You will design and manage CI/CD pipelines using tools like Jenkins, GitHub Actions, and GitLab CI. Additionally, you will handle environment-specific configurations for staging, production, and QA. Your responsibilities will include containerizing legacy and modern applications using Docker and deploying them via Kubernetes (EKS/AKS/GKE) or Docker Swarm. You will implement and maintain Infrastructure as Code using tools like Terraform, Ansible, or CloudFormation. Monitoring application health and infrastructure using tools such as Prometheus, Grafana, ELK, Datadog, and ensuring systems are secure, resilient, and compliant with industry standards will also be part of your role. Optimizing cloud costs and infrastructure performance, collaborating with development, QA, and IT support teams, and troubleshooting performance, deployment, or scaling issues across tech stacks are essential tasks. To excel in this role, you must have at least 6 years of experience in DevOps/Cloud/System Engineering roles, with hands-on experience. You should have a minimum of 2 years of experience managing or leading DevOps teams. Proficiency in supporting and deploying Odoo on Ubuntu/Linux with PostgreSQL, Magento with Apache/Nginx, PHP-FPM, MySQL/MariaDB, and Node.js with PM2/Nginx or containerized setups is required. Experience with AWS, Azure, or GCP infrastructure in production, strong scripting skills (Bash, Python, PHP CLI, or Node CLI), and a deep understanding of Linux system administration and networking fundamentals are essential. In addition, you should have experience with Git, SSH, reverse proxies (Nginx), and load balancers. Good communication skills and exposure to managing clients are crucial. Preferred certifications that are highly valued include AWS Certified DevOps Engineer Professional, Azure DevOps Engineer Expert, and Google Cloud Professional DevOps Engineer. Additionally, experience with Magento Cloud DevOps or Odoo Deployment is considered a bonus. Nice-to-have skills include experience with multi-region failover, HA clusters, RPO/RTO-based design, familiarity with MySQL/PostgreSQL optimization, and knowledge of Redis, RabbitMQ, or Celery. Previous experience with GitOps, ArgoCD, Helm, or Ansible Tower, as well as knowledge of VAPT 2.0, WCAG compliance, and infrastructure security best practices, are also advantageous for this role.,

As a DevOps Manager, you will be responsible for leading our DevOps efforts across a suite of modern and legacy applications, including Odoo (Python), Magento (PHP), Node.js, and other web-based platforms. Your main duties will include managing, mentoring, and growing a team of DevOps engineers, overseeing the deployment and maintenance of various applications, designing and managing CI/CD pipelines, handling environment-specific configurations, containerizing applications, implementing and maintaining Infrastructure as Code, monitoring application health and infrastructure, ensuring system security and compliance, optimizing cloud cost and performance, collaborating with cross-functional teams, and troubleshooting technical issues. To be successful in this role, you should have at least 8 years of experience in DevOps/Cloud/System Engineering roles with real hands-on experience, including 2+ years of experience managing or leading DevOps teams. You should have experience supporting and deploying applications like Odoo, Magento, and Node.js, along with strong scripting skills in Bash, Python, PHP CLI, or Node CLI. Additionally, you should have a deep understanding of Linux system administration, networking fundamentals, AWS/Azure/GCP infrastructure, Git, SSH, reverse proxies, and load balancers. Good communication skills and client management exposure are also essential for this position. Preferred certifications for this role include AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, and Google Cloud Professional DevOps Engineer. Bonus skills that would be beneficial for this position include experience with multi-region failover, HA clusters, MySQL/PostgreSQL optimization, GitOps, VAPT 2.0, WCAG compliance, and infrastructure security best practices. In summary, as a DevOps Manager, you will play a crucial role in leading our DevOps efforts and ensuring the smooth deployment, maintenance, and optimization of various applications while collaborating with different teams and implementing best practices in infrastructure management and security.,

Position Overview Job Title- Client Implementation / Client Service Analyst, AS Location- Mumbai, India Role Description: Deutsche India Pvt. Ltd., Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the leading Corporate & Investment banks globally, Deutsche Bank plays a crucial role in the global financial sector. Objective of the position We are seeking a highly motivated Client Implementation / Service Analyst, to combine client-facing expertise with a focus on ensuring the availability, scalability and reliability of our SaaS Platform. This role is ideal for a techno-functional specialist who thrives in a dynamic environment, delivering exceptional service while contributing to platform stability and operational excellence. As a Client Service Analyst, you will play a crucial role in client onboarding, issue resolution and continuous improvement initiatives, all while fostering strong client relationships and delivering exceptional service. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Client Engagement and Onboarding: Acts as a trusted partner for our clients ensuring seamless onboarding and adoption of our SaaS Platforms. Provide training and support to ensure clients are equipped to maximise platform’s capabilities. Be part of the agile team as an Implementation Owner to deliver the product build to support the business growth and strategy. Explain technical and functional requirements of products to client and perform client demo sessions. Techno-Functional Support & Issue Resolution: Understand client requirements and configure the platform to align with their needs. Troubleshoot Client solutions, providing timely and effective solutions by leveraging your understanding of both the platform and client workflows. Build and maintain automated monitoring tools to track platform health. Monitor system performance, availability, and scalability through KPIs and dashboards, collecting customer usage metrics etc. Diagnose and resolve incidents, collaborating with engineering teams to identify root causes and implement preventative measures. Manage larger Incidents through project coordinating across multiple stakeholders – Synthix, operational Partners and Vendors as well as internally within Bank. Digital Certificate Management: Implement digital certificate management and configure encryption/signing using PGP, SMIME, X509, and JWE keys. Infrastructure Coordination: Coordinate with infrastructure teams for firewall opening requests. Production Activities: Handle production cut-over activities and verify production setups. Testing Coordination: Coordinate testing activities with multiple back-end application teams. Client Success and Relationship Management: Create user-friendly documentation, FAQ and training material for Clients. Proactively monitor client usage and engagement, ensuring they achieve their desired outcomes. Build strong, long-term relationships by understanding client pain points and offered tailored solutions. Proactively engage with clients to ensure they achieve their desired outcomes and remain satisfied with the platforms. Identify opportunities for upselling or introducing new platform features. Continuous Improvement: Analyse client feedback metrics to recommend and drive platform improvements through Product-Technology organisation. Work with engineering teams to improve system reliability and release management process. Develop and refine processes automating where there are manual touch points either directly or through feedback to Product development depending on complexity of feature. Your Skills And Experience Experience of managing SaaS platforms in a similar role/capacity, particularly in fintech or banking solutions Strong understanding of SaaS platforms, their architecture and configuration, cloud infrastructure (AWS, google, Azure) and monitoring tools (e.g. Grafana, Splunk or security command center) and enterprise technology integration. Hands-on experience with incident management, system troubleshooting and root cause analysis. Competence in analyzing logs, usage data and performance metrics to identify trends or anomalies. Knowledge and understanding of infrastructure as code tools like Terraform. Basic knowledge of scripting languages like Python, Bash or PowerShell. Understanding of containerization (e.g. Docker, Kubernetes) and version control tools (Git) Exposure to site reliability engineering practices or devops workflows, knowledge of Devops principles and familiarity with CI/CD pipelines is a must (e.g. Jenkins, Github actions etc) Networking: Basic understanding of firewall configurations and networks (e.g. DNS, TCP/IP, SSL) Knowledge of ITIL practices and service management tools Excellent problem-solving, communication and relationship-building skills. Knowledge on various Authentication methods TLS /mTLS, OAuth2.0, bearer token etc, Encryption/Decryption, Digital Signature Demonstrable knowledge of API (Application Programming Interfaces) and third-party integrations. Knowledge on REST API Integration and communication protocols (SFTP, AS2, HTTPS, FTPS) Security Protocols: Knowledge of TLS/mTLS, OAuth2.0, bearer tokens, and SSH authentication. Familiarity with various payment and reporting message formats (e.g., SWIFT MT101, MT940, MT942, and MX messages like pain.001.001.02, pain.001.001.03, pain.002.001.03, pain.008.001.02, camt.053.001.02, camt.052.001.02). Experience in BI tools like PowerBI or Looker is an added advantage. Banking Payment Products: Knowledge of various banking payment products globally (e.g., SEPA, FTS, ACH, UPI, NEFT, RTGS, FAST), common workflows in Banking and Fintech. Familiarity with regulatory or compliance considerations in the financial services sector Competencies Excellent Communication Skills: Strong abilities in communication, psychology, and writing. Client Focus: Ability to balance the interests of Deutsche Bank and its clients effectively. Organizational Skills: Good organizational abilities with a keen attention to detail. Pressure Management: Capability to work under pressure and meet tight internal and client deadlines. Self-Motivation: Strong self-motivation, sound judgment, and a proactive attitude. Teamwork: Encourages and reinforces teamwork, collaborating well with others. Passion: Demonstrates passion in all aspects of work Your Profile and background Education: Bachelor’s degree in computer science, information systems or a related field. 3+ years of experience in client services, site reliability, or a similar hybrid techno-functional role, preferably in a SaaS or Fintech environment. Customer Service Experience: At least 2 years of proven experience in customer service within a Corporate Investment bank. Cash Management Knowledge: Understanding of cash management and related products, preferably within an international Corporate Investment bank, including global and domestic clearing systems and payment mechanisms, and awareness of new market developments (e.g., APIs). Language Skills: Fluent in English, both written and spoken. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Position Overview Job Title: Senior Engineer - SRE, AVP Location: Pune, India Corporate Title: AVP Role Description Site reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. As an SRE at Deutsche Bank, you will play a pivotal role in ensuring the reliability, scalability, and performance of our systems. You will collaborate closely with feature and cross-functional teams to design, build, and maintain robust and efficient systems, applying cutting-edge technologies and best practices. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Proven experience leading and scaling Production/SRE teams in a high-growth environment. Maintain services once they are live by measuring and monitoring availability, latency, and the overall system health. Identify, design, develop, deploy tools and processes to monitor, maintain, and report site performance and availability. Streamlining repetitive tasks for automation using Ansible, Shell Script, and Java; monitoring server health using Python and Shell-script; implementing Business Continuity/Disaster Recovery plans for end-to-end application support processes. Conducting build and configuration using release management tools, including BitBucket and Teamcity; utilizing release management and incident tracking tools, including ServiceNow to track incidents and work items and their progress. Leveraging SQL Server and Oracle databases, Linux OS, Java, and OpenShift to perform analysis of issues and resolve incidents; and setting up and maintaining monitoring of Non-Functional Requirements (NFRs) to monitor overall quality, availability, response time, security and reliability of applications using Geneos, Prometheus, and Grafana. Develops routines to deploy CIs to the target environments. Provides Release Deployments on non-Production Management controlled environments. Capture Build and Deployment notes, develop Software Product Deployment & Operating Instructions. Provide Level 3 support for technical infrastructure components (e.g. databases, middleware and user interfaces). Perform problem and root cause analysis for application production incidents and delivers the necessary resolution pack (i.e. hotfixes, patches). Provide L3 Support and remediation on any issues pertaining to the above applications by providing detailed code analysis of applications’ production platform. Remediate incidents and outages pertaining to the platform. Conduct regularly scheduled Problem Management meetings with IT Product Managers (ITPMs), infrastructure groups, problem managers and incident managers to track progress and highlight issues. Your Skills And Experience E xperience Required - 9 to12 Years Hand-on Experience in UNIX, scripting (Shell, Perl) Hand-on Experience in various communication Protocols (AS2, HTTPS, File Transfer Protocol Secured(FTPS), RFCs, SNC, MQ etc.) Hand-on Experience with Webserver (Apache) implementation and configuration Hand-on Experience with Application server (WebLogic) implementation and configuration Hands on experience with OpenShift Fabric, tomcat, Wildfly configuration Hands on experience with Geneos, Control M, Airflow, GCP landing zone configuration Hands on experience with TeamCity, Jenkin, udeploy, CI-CD pipeline setup Hand-on Experience in Oracle PL SQL Good understanding on Core Java Hand-on Knowledge on handling Industry standard financial transaction related file formats Hand-on Knowledge on various compression, encryption techniques like SSL etc., and Secured Shell (SSH) authentication Excellent communication and influencing skills. Education/Qualifications Degree from an accredited college or university with a concentration in Engineering or Computer Science How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Description: Client is seeking experienced and administrator who is having 7+ years of experience in administration of Red Hat Linux, IBM AIX Skills and Qualifications: Bachelors degree in computer science (or equivalent major) 7-10 yrs of Admin experience in Redhat Linux, AIX Strong troubleshooting skills in Linux and AIX Scripting skills Pearl, Bash, Python. Hands on experience with Hypervisors- RHV & KVM. Performance tuning, Vendor coordination Communication Skills and ability to ask questions- General communication and analytical skills (non-technical). Job Responsibilities: Monitoring the servers proactively. Creating filesystems. Installing the software required on the servers. Working on server patching through Ansible and Satellite. Troubleshooting of Unix and Linux servers. Performance Tuning. Strong proficiency in administration of Linux servers to maintain a 24x7x365 uptime service. Perform installations/patching of operating system, software installation, and system backups - data recovery. Familiarity with fundamental storage & Back Up technologies (SAN, NAS, Commvault), Virtualization technologies like VMWare, vSphere, Vcenter servers and clusters Understanding and working, configuration knowledge of common networking protocols and services including TCP, UDP, DNS, NFS, DHCP, HTTP, SSH, FTP, SNMP, SMTP, LDAP, SAMBA, VS-FTP, NIS, Mail Server, iptables, ISCSI and CIFS, GPFS Knowledge on LPAR/HACMP & Knowledge of LAN WAN technologies Hands on experience with Hypervisors- RHV & KVM. Recovery of Operating system from snapshot Performance tuning, Vendor coordination Working knowledge of Patch Management Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Good knowledge on applications and work in tandem with multiple teams during the outages. Ensure High Availability & Performance of Production Servers and services adhering to agreed SLA Deployments on Linux Server and Databases Scripting skills Pearl, Bash, Python. Incident, Problem, Change Management based on Ticketing System (ServiceNow, Remedy etc.) Strong troubleshooting and communication skills Additional Linux certifications (RHCSE, RHCSA) will be considered an advantage If you are interested in, please share the update profile with below details. Current CTC Expected CTC Notice Period Total Experience Relevant Experience

Job Title:SI DeveloperExperience:YearsLocationRemote : Skills SI Mapping, Partner Setups (Including communication protocols), BPML We are Looking for Sterling Integrator Developer who has strong knowledge with 2+ years of experience including functional and unit testing. Desired experience in supporting a B2B environment, Interaction with internal and external clients Strong experience in Business Process (BPML) development and Complex scenarios Sterling Integrator Simple and Complex Mapping Experience. Sterling Integrator Partner Setups Configuration Changes Business Process development debugging changes IBM Sterling File Gateway Setup using FTP SFTP HTTP etc. Strong Communication skills Flexible to work on Shifts Need to participate in Production Support to resolve critical issues Providing time line updated to Client and Internal teams

Job Title: Network Engineer Location: Hybrid-Hyderabad/Mumbai/Pune/Bengaluru/Chennai About The Job The Network Engineer role focuses on managing hybrid cloud and on-premises network infrastructures. It requires advanced expertise in AWS VPC, routing protocols, firewalls (Checkpoint and Cisco ASA), Meraki Wi-Fi, Big-IP F5 LTM/APM appliances, and Single Sign-On (SSO) technologies. This role involves coordinating with department teams to build, manage, and optimize both cloud and on-premises network solutions to ensure scalability, security, and high performance. What you will do: AWS Cloud Network Architecture: Design, implement, and manage AWS VPC, including transitive VPC, Transit Gateway, Direct Connect, Virtual Private Gateway (VGW), VPN, IPSec, Security Groups, Network ACLs, and ASM for robust and secure cloud-based networking. Routing Protocols and Network Design: Configure and manage routing protocols such as OSPF, EIGRP, BGP, RIP, PBR (Policy-Based Routing), Route-Filtering, Redistribution, Summarization, and Multicast Routing to ensure optimized data flow within cloud and on-premises networks. Firewall Management: Manage and configure Checkpoint Firewalls for both cloud and on-premises environments, including policy management, traffic filtering, and security auditing. Implement AWS security best practices, including configuring security groups, NACLs, and AWS firewalls to enforce network security. AAA Architecture: Implement and manage AAA (Authentication, Authorization, and Accounting) services using RADIUS and TACACS for secure access control across network devices. Big-IP F5 LTM & APM Management: Configure and manage Big-IP F5 Local Traffic Manager (LTM) and Access Policy Management (APM) cloud edition appliances for load balancing, traffic management, and high availability of cloud-based applications. Network Protocols: Strong expertise in network protocols such as IP, TCP, UDP, ICMP, NAT, DNS, DHCP, SNMP, IPSec, SSL, HTTP, SSH, SIP, RTP, QoS, and AAA for robust network operations. Meraki Wi-Fi Deployment: Deploy and manage Meraki Wi-Fi solutions, configure 802.1x, EAP-PEAP for secure wireless authentication, and manage Meraki MS, MX, and MR devices for network access, security, and monitoring. Single Sign-On (SSO): Strong understanding and hands-on experience with Single Sign-On (SSO) architecture and protocols (e.g., SAML 2.0, OAuth 2.0, OpenID Connect). Implement and manage Okta for SSO integration across enterprise applications, ensuring seamless user authentication and access management. VPN & Secure Connectivity: Manage and optimize site-to-site VPNs and IPSec tunnels to securely connect cloud resources with on-premises infrastructures. Manage Cisco VPN solutions, ensuring reliable, secure connectivity between distributed networks. Network Monitoring & Troubleshooting: Monitor and troubleshoot network performance using AWS CloudWatch, Meraki Dashboard, SolarWinds OpManager and Wireshark to identify and resolve connectivity, performance, and security issues across the hybrid network environment. Network Vulnerability Mitigation: Identify , assess, and mitigate vulnerabilities in both cloud and on-premises networks to ensure security and compliance. Collaborate with security teams for penetration testing, risk assessments, and incident response. Audit/SIEM Solutions: Implement and manage IPS/IDS, Nessus, Anti-virus, and vulnerability management tools to monitor and respond to security incidents. Use SIEM tools for threat analysis, network monitoring, and compliance with security standards. Automation & Infrastructure as Code: Utilize Terraform, AWS CloudFormation, and other Infrastructure as Code ( IaC ) tools to automate the deployment of cloud and on-premises network resources, ensuring consistency and repeatability. Collaboration and Documentation: Collaborate with cross-functional teams to ensure network scalability, high availability, and disaster recovery. Maintain clear, comprehensive documentation for network configurations, security policies, troubleshooting guides, and architectural designs. Who You Are Education & Experience: Bachelor’s degree in computer science, Network Engineering, or a related field, or equivalent work experience. 5+ years of experience in AWS cloud networking, with a focus on VPC, Transit Gateway, Direct Connect, VGW, VPN configurations, and on-premises network switching and routing (Cisco, Meraki, etc.) . Technical Skills Strong experience with Checkpoint firewalls and Cisco ASA firewalls. Extensive knowledge and hands-on experience with routing protocols such as OSPF, EIGRP, BGP, RIP, and MPLS. In-depth experience with Meraki devices (MX, MS, MR), including Wi-Fi deployments, 802.1x, and EAP-PEAP. Experience with Big-IP F5 LTM/APM cloud edition for load balancing and application traffic management. Expertise in WAN technologies such as Ethernet, MPLS VPN, Frame Relay, T1/T3, and OC standards. Strong proficiency in networking protocols such as TCP/IP, DNS, DHCP, NAT, SNMP, SSL, HTTP, RTP, SIP, and QoS. Hands-on experience with AAA (RADIUS/TACACS) architecture and security protocols. Familiarity with WAN optimization technologies and best practices for optimizing network performance. Proficiency in VPN technologies (site-to-site and remote access) and secure network connectivity. Proficient in network vulnerability mitigation, including vulnerability assessment, patch management, and risk management. Strong experience with penetration testing, risk assessments, and incident response processes to identify and address security weaknesses in both cloud and on-premises environments. Experience with Audit/SIEM solutions (e.g., IPS/IDS, Nessus scanning, Anti-virus, vulnerability management) for real-time network monitoring and threat detection Cisco certifications such as CCNA, CCNP, or equivalent networking certifications are required AWS Certification (e.g., AWS Certified Advanced Networking – Specialty, AWS Certified Solutions Architect – Associate) is highly preferred. Soft Skills Able to assist non-technical users with technical issues and simplify complex concepts for both technical and non-technical stakeholders. Comfortable handling diverse tasks and adjusting priorities in a dynamic environment. English Language proficiency is required to effectively communicate in a professional environment. Excellent communication skills are a must . Strong problem-solving skills and a creative mindset to bring fresh ideas to the table. Should demonstrate confidence and self-assurance in their skills and expertise enabling them to contribute to team success and engage with colleagues and clients in a positive, assured manner. Should be accountable and responsible for deliverables and outcomes. Should demonstrate ownership of tasks, meet deadlines, and ensure high-quality results. Demonstrates strong collaboration skills by working effectively with cross-functional teams, sharing insights, and contributing to shared goals and solutions. Continuously explore emerging trends, technologies, and industry best practices to drive innovation and maintain a competitive edge.

Review and validate understanding of customer environment requirements Perform installation, configuration, maintenance, and troubleshooting of customer-managed hardware, software, and peripheral devices Monitor network performance and troubleshoot problem areas as needed Ability to read and understand a Statement of Work A self-starter that can work remotely or with little supervision Manage, configure, & troubleshoot components of SD-WAN technologies with a focus on Viptela and Meraki Attend and lead customer facing meetings/discussions Understanding of SD-WAN protocols Assist peer engineers with related Managed Services technologies as skillset allows Deliver consistently high levels of customer service while operating in a 24/7/365 environment (8 hour shifts + on-call rotation) Review and validate understanding of customer environment requirements Ability to read and understand Low Level and High Level Design Documents Review, create Change Management tickets Understanding of networking protocols Ability to work within Service Now ticketing system Open and manage supports cases that require vendor escalation (TAC Cases, Calabrio, Microsoft) etc. , This role involves 24*7 rotational shift 2 -5 years’ experience deploying and implementing core route/switch and data center networks by industry best practices 1+ years’ experience deploying and implementing Viptela SD-WAN solutions Meraki experience preferred SD-WAN implementation and migration experience Experience initiating and working through OEM TAC cases is required Experience opening tickets and working with ISP providers 1+ year Nexus 7K/5K/2K experience is highly desired Knowledge of WLC and wireless environments Experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling) Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA, IPSec, TustSec) Strong IP communication and routing knowledge are required (OSPF, EIGRP, BGP) Experience with inter-company routing is preferred Understand WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS, and MPLS) Knowledge or experience with Nexus 9K and ACI is a plus NOC or Managed Services experience a plus Experience with ITIL protocols a plus Experience with Fortinet and/or Palo Alto SD-WAN solutions a plus Able to conduct research into networking issues and products as required Ability to present ideas in user-friendly language

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Job Title: Technical Support Engineer - L1 Location & Mode: Bangalore - Onsite (No Hybrid/ WFH) Duration: Full-Time Shift: Open to rotational Shift Logistics: Cabs, Food, and other benefits provided Availability: Immediate / serving NP/ NP of 30-45 D Job Description We are looking for a Customer Support Engineer with strong and proven customer service experience in the IT market. We are looking for candidates with willingness to learn, a solution-oriented mindset and excellent communication skills. The Customer Support Engineer will provide world-class support service to our customers and ensure customer satisfaction. The candidate is expected to maintain a professional, courteous and customer service-focused attitude always. Required Skills Minimum 3 years’ experience in a Technical Support Role Solid knowledge and hands-on experience in TCP/IP protocol stack including addressing. TCP/IP, routing, switching, cabling, internet protocols (BGP,ISIS, and OSPF), firewalls, VPNs, and load balancers. SQL databases. Microsoft Windows Server. General inter-networking (e.g Active Directory). Networking concepts and protocols such as DNS, DHCP, FTP, TFTP, HTTP, iptables and PXE booting. Commands/utilities including but not limited to Apache, FTP, telnet, SSH, SMTP, POP, IMAP. Preferred Skills Successful completion of the Kaseya Certified Administrator Certification (KCA). Solid In-depth knowledge of Linux/Unix and Windows environment. Industry-accepted certifications or equivalent work experience in one or more of the following areas: A+ Hardware/Software Network + CCNA Virtualization (VMware, Hyper-V) Linux+ MCP, MCTS or MCITP (Windows Server2k8, Windows Server 2012) Server+ Responsibilities To take complete ownership of the diagnosis and resolution of Product issues, ranging from simple to very complex To provide the Customer with the most suitable, relevant solution in the best manner To engage with Customers both in writing and verbally in the most courteous manner, through all stages of resolution To ensure thorough collection of case details and they’re recorded correctly and professionally To coordinate with multiple teams if necessary and follow-up tenaciously with them to get Customer issues resolved To study the trends in issues being raised and suggest changes in line with the trends To assist in the development and implementation of new or improved service delivery strategies and initiatives Ensure that knowledge is transferred and shared within the team Assisting in the maintenance of all process documentation that is relevant to the Product and its customers Work within the development cycle to assist with product enhancements and improvements General Skills Customer Centric. Excellent listening skills. Excellent communication skills, both verbal and written English. Strong Organizational, prioritization, and multitasking skills. Excellent phone etiquette. Excellent time management; (i.e. ability to prioritize tickets and complete research on time). Ability to properly articulate ideas, suggestions, and provide positive/constructive feedback. Ability to work independently without direct supervision. Willingness to work with team members or group to achieve common goals. Willingness to liaise with other departments to achieve common goals. Company Description Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on-premise. Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya has a presence in over 20 countries. To learn more, please visit http://www.kaseya.com Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Job Summary: We are looking for a technically sound and customer-oriented Regional Service & Support Engineer/ Sr. Engineer/Asst. Manager with experience in SCADA systems, automation projects, and regional service delivery. The ideal candidate will play a key role in supporting SCADA/ PPC configuration, project execution, troubleshooting, and after-sales service to ensure seamless operation of solar and hybrid energy plants. Key Responsibilities: 1. SCADA & Automation System Support · Configure and commission IoT & PLC SCADA systems. · Design and develop HMI/SCADA dashboards, alarms, trends, and reports. · Interface and integrate with field devices (PLCs, RTUs) using standard protocols (Modbus, OPC UA, TCP/IP). · Perform diagnostics, system health checks, and troubleshoot SCADA/automation issues remotely or on-site. 2. Project Execution & Commissioning · Assist in presales site assessments, and support the erection, testing, commissioning, and documentation of iPLON Products & Solutions through on-site visits and requirement analysis. · Support installation, configuration, Factory Acceptance Test (FAT), and Site Acceptance Test (SAT). · Coordinate with internal engineering teams and other involved stakeholders for smooth delivery of solutions. 3. Technical Support (On-Site & Remote) · Serve as the first responder for technical escalations in assigned regions. · Provide Level 1/2 support for remote diagnostics, configuration issues, and system failures. · Conduct on-site visits for preventive maintenance, repairs, or system upgrades. · Guide clients and operators with technical training, SOPs, and user manuals. 4. Regional Service & AMC Support · Act as a single point-of-contact for regional support under AMC or service contracts. · Manage customer tickets using Jira and ensure timely closure with proper documentation. · Coordinate spare parts availability, escalation handling, and client communication. · Monitor service KPIs (response time, uptime, ticket status) and ensure customer satisfaction. Qualifications & Experience: · Education: Bachelor's or Diploma in Electrical / Electronics / Instrumentation / Control Systems. · Experience: 2–5 years in SCADA / Industrial Automation / Electrical Project Execution. · Technical Skills: o Experience & Adaptability to learn diverse SCADA Systems o Protocols: Modbus RTU/TCP, OPC UA, MQTT. o Devices: PLCs, RTUs, Smart meters, Data loggers o OS: Linux (must-have for field/system support)/ Windows o Tools: Jira, Git, SSH, basic scripting/shell knowledge is a plus. · Additional: Experience with solar energy or hybrid plant SCADA is highly desirable. Preferred Attributes: · Strong analytical and problem-solving skills. · Excellent interpersonal and customer service orientation. · Proactive attitude with the ability to work independently under pressure. · Ability to handle multiple tasks, prioritize and deliver within deadlines. · Strong documentation and reporting skills. Key Tools & Platforms: · SCADA & HMI Platforms · Communication Protocols: Modbus, OPC, MQTT · Issue Tracking: Jira, Ticketing System · Remote Access: SSH, VPN etc. · Operating Systems: Linux (Ubuntu/CentOS), Windows

This role involves 24*7 rotational shift 2 -5 years’ experience deploying and implementing core route/switch and data center networks by industry best practices 1+ years’ experience deploying and implementing Viptela SD-WAN solutions Meraki experience preferred SD-WAN implementation and migration experience Experience initiating and working through OEM TAC cases is required Experience opening tickets and working with ISP providers 1+ year Nexus 7K/5K/2K experience is highly desired Knowledge of WLC and wireless environments Experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling) Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA, IPSec, TustSec) Strong IP communication and routing knowledge are required (OSPF, EIGRP, BGP) Experience with inter-company routing is preferred Understand WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS, and MPLS) Knowledge or experience with Nexus 9K and ACI is a plus NOC or Managed Services experience a plus Experience with ITIL protocols a plus Experience with Fortinet and/or Palo Alto SD-WAN solutions a plus Able to conduct research into networking issues and products as required Ability to present ideas in user-friendly language

About Us: iPLON India Pvt Ltd is a leading solution provider in renewable energy automation, specializing in SCADA systems, power plant performance management, and intelligent energy analytics for solar, hybrid, and grid-connected plants. Key Responsibilities: Configure, test, and commission SCADA systems (IoT/PLC) as per plant and project needs Design & implement custom HMI dashboards, alerts, data logs, and plant performance reports Perform remote and on-site troubleshooting for SCADA/automation issues (client-facing support) Handle FAT/SAT commissioning, prepare project documentation, and assist in client handover Provide post-commissioning and AMC support through ticket resolution, field visits, and preventive maintenance Travel to project sites based on operational needs (across India) – including remote solar/hybrid locations Coordinate with engineering, service, and documentation teams to close technical issues efficiently Must-Have Technical Skills: Experience: 2 to 8 years in SCADA, Industrial Automation, or Energy Monitoring Systems (preferably solar/hybrid) Protocols: Modbus RTU/TCP, OPC UA, MQTT (must) Devices: PLCs, RTUs, Smart Meters, Gateways Operating Systems: Linux (mandatory), Windows Tools: Jira (ticketing), Git (versioning), SSH/Command Line, Shell scripting (advantage) Soft Skills & Attributes: Strong problem-solving mindset and analytical thinking Good communication skills to interact with clients and internal teams Willingness to travel and work independently at field sites Ability to manage multiple tasks under tight deadlines and operational pressure Positive, hands-on attitude with high ownership for project success Educational Qualification: Diploma / B.E. / B.Tech /M.E / M.tech in: Electrical Engineering Electronics & Communication Instrumentation & Control Industrial Automation Salary Structure: Salary will be fixed based on: Technical evaluation (interview) Years of experience Relevant skills (Linux, SCADA, field experience, solar project execution) Operational adaptability (field readiness, AMC handling, remote diagnosis) Work Location & Travel Requirements: Candidates can be based in Mumbai, Delhi NCR, Bengaluru, Rajasthan, or Chennai Work-from-home flexibility is available based on the candidate's region and project status Site visits and travel to project locations across India are mandatory as per operational needs Candidates based in Chennai are required to attend office on working days when not traveling Must be willing to travel on short notice for commissioning, AMC support, or technical troubleshooting Note: This is a field operation-oriented role Candidate must be open to frequent travel and on-site commissioning Experience with solar hybrid/SCADA systems is highly desirable Career growth path includes leadership in technical support or SCADA project execution team Job Type: Full-time Pay: ₹20,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Weekend availability Experience: Total: 1 year (Preferred) Work Location: Hybrid remote in Nungambakkam, Chennai, Tamil Nadu

The Platform Engineer is responsible for designing, implementing and maintaining scalable, secure and highly available Linux-based systems and DevOps pipelines. This role requires close collaboration with cross-functional teams to align infrastructure capabilities with business goals. What youll do: Engineer and manage scalable Linux-based infrastructure within a DevOps framework including core services such as web servers (Nginx/Apache), FTP, DNS, SSH etc. Automate infrastructure provisioning and configuration using tools like Ansible, Terraform or Puppet. Build and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI, or GitHub Actions. Monitor system performance and analyze performance metric availability using tools like Nagios, Solarwinds, Prometheus, Grafana etc Actively participate in incident management processes, quickly identifying and resolving issues. Conduct root cause analysis to prevent future incidents Collaborate with development teams to ensure seamless integration and deployment of applications Apply security best practices to harden systems and manage vulnerabilities. Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams Participate in on-call rotations Stay updated on industry trends and emerging technologies What youll bring 6+years of experience leveraging automation to manage Linux systems and infrastructure, specifically RedHat In-depth knowledge of cloud platforms such as AWS and Azure Proficiency with infrastructure as code (IaC) tools such as Terraform and CloudFormation Strong technical experience implementing, managing and supporting Linux systems infrastructure Proficiency in one or more programming languages (Python, Powershell, etc) Ability to deliver software which meets consistent standards of quality, security and operability. Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What you ll do & how you ll make your mark. Participate in 24x7 shifts. Investigate escalated technical cases, providing technical analysis and planning assistance as required. Refine and establish policies and procedures for the customer support team to follow. Implement fixes or upgrades across our technological stack. Resolve issues flagged by our monitoring and alerting systems, taking steps to prevent recurrence. L1/L2 Support ownership of all hosting products (cpanel / plesk / vps / cloud / dedicated). Develop tools and scripts that: 1) Enable customer support teams to resolve issues independently and swiftly. 2) Automate repetitive tasks and preemptively resolve customer issues. Offer technical expertise across departments to assist where required. Manage and configure virtual and dedicated servers. Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Ensure SLAs and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCAs, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Who you are & what you ll need to succeed. Proficient in English, both written and spoken. Possess strong communication skills and a strong customer-focused mindset. Bring 2 years of experience in a similar role, preferably in the hosting industry. Have in-depth knowledge of cPanel, WHM, Email, FTP, SSH, Linux, WordPress and Magento, including command-line operations. Predisposed to action - you just start doing and exhibit a strong sense of ownership. Open and honest with yourself. Youre transparent, you give and take feedback, communicate clearly, and keep your promises. Enthusiastic about helping others and believe that success only comes when we work together. A lifelong learner, never satisfied by what you know and always eager to learn more and get involved.

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What you ll do & how you ll make your mark. Participate in 24x7 shifts. Investigate escalated technical cases, providing technical analysis and planning assistance as required. Refine and establish policies and procedures for the customer support team to follow. Implement fixes or upgrades across our technological stack. Resolve issues flagged by our monitoring and alerting systems, taking steps to prevent recurrence. L1/L2 Support ownership of all hosting products (cpanel / plesk / vps / cloud / dedicated). Develop tools and scripts that: 1) Enable customer support teams to resolve issues independently and swiftly. 2) Automate repetitive tasks and preemptively resolve customer issues. Offer technical expertise across departments to assist where required. Manage and configure virtual and dedicated servers. Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Ensure SLAs and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCAs, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Who you are & what you ll need to succeed. Proficient in English, both written and spoken. Possess strong communication skills and a strong customer-focused mindset. Bring 2 years of experience in a similar role, preferably in the hosting industry. Have in-depth knowledge of cPanel, WHM, Email, FTP, SSH, Linux, WordPress and Magento, including command-line operations. Predisposed to action - you just start doing and exhibit a strong sense of ownership. Open and honest with yourself. Youre transparent, you give and take feedback, communicate clearly, and keep your promises. Enthusiastic about helping others and believe that success only comes when we work together. A lifelong learner, never satisfied by what you know and always eager to learn more and get involved. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Job Summary L2 Network Security Engineer JD : Skill ASA primary and good to have FTD or F5 ¿ Define critical network security system KPI¿s for monitoring and maintain the network security system availability. ¿ Handling escalated tickets from L1 team related network security infra systems. ¿ Resolve respective security infra domain related L2 Issue eg. ASA, FTD, F5, ISE etc. ¿ Taking ownership of assigned solution and tracking changes. ¿ Patriciate in design review and provide recommendations. ¿ Identify the improvements and suggest for operation maturity. ¿ Advance troubleshoot of reported issue and work on resolution. ¿ Deploy security of End to End device to service oriented architecture. ¿ Escalate to L3 or vendor support for High and Critical outages with detailed findings. ¿ Handle new security product integration and deployment activities. ¿ Implementation of network security change request for security product. ¿ Product migration POC and deployment support. ¿ Creates and maintains standard operating procedures and other similar documentation. ¿ Experience with security engineering, system and network security, authentication and security protocols, cryptography, and application security. ¿ Sound knowledge in F5 Firewall and Cisco ASA/FTD deployment and implementation support. ¿ 7 15 years of experience networking and IT telecom industries. ¿ Experience with security of End to End device to service oriented architecture ¿ Hands on experience with Python or cloud platforms/technologies ¿ Experience in enterprise IT security and Data center concerns and technologies, including VPNs, network security, encryption, authentication, application level network protocols, PKI, IPSec, Firewall, SSH, SSL, LAN/WAN and TCP/IP. ¿ Experience with Linux operating systems, Openstack and automation tools ¿ Experience with Network security technologies (encryption, data protection, firewalls, privilege access, etc.) ¿ Knowledge of security best practices with relation to applications, network, and client setups ¿ Set up, maintain, and monitor various IT security systems/applications ¿ Hands on experience in security products such as ASA,FTD, FMC, ISE . ¿ Certifications: Preferred F5, CCNA, CCNP, CKA, CCIE.

Area(s) of responsibility Must Have Git/Bitbucket/ Github - Branching strategies, tagging/merging, git command line, basic to advanced, pull request, integration with Jenkins, creating repos/repo templates, bitbucket APIs, ssh key setup, keytool, etc. Linux command line - profile, bashrc, nc, package managers, top, editing files, sed, grep, curl, wget, expect, etc. Jenkins/Cloudbees CI - administration, access controls, upgrades, multibranch pipelines, folders, CICD setup, credential management, plugins, managed files, node labelling, etc. Sonarqube - setting up quality gates, custom profile creations, upgrades, maintenance, etc. Nexus - creating repos for multiple technologies, upgrades, cleanup policies, creating access controls, configuring proxy repositories, image registry setup

JR0125273 Associate, Solution Engineering Are you excited by the opportunity of using your knowledge of development to lead a team to success? Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join the Western Union as a Manager, Solution Engineering. Western Union powers your pursuit As an Engineer, you will be responsible for daily file delivery, client on-boarding, maintain the Sterling systems working as part of a team of technical professionals for offshore, overseeing the Sterling and SFG platforms, which are critical for all of Western Union. You would be responsible for monitoring the Sterling Platforms, onboarding, patching, while also contributing to day-to-day system stability, patching, delivering all files and task assignments. Your role will involve client onboarding, monitoring task solutions, troubleshooting. Role Responsibilities Collaborate with team for Sterling enhancements and system upgrades. Look for methods of automation and monitoring to enhance Sterling Application performance. Actively support technical and production processes for escalations. Escalates technical issues as necessary to keep projects and issues on track and mitigate risks. Role Requirements Proficient using, developing and maintaining IBM Sterling Application, for all aspects of Sterling architecture. Implementing patches, impact analysis, BP scripting, client onboarding, be able to support problem resolution. Over 2-3 years of experience in system software maintenance and upgrades, testing, and production support. Must be able to perform limited network validations and checks. Familiar with Sterling troubleshooting, SSH/SFTP, FTP, Connect:Direct(NDM), SSL/FTPS, HTTPS/HTTP, have basic Linux and Windows skills. We make financial services accessible to humans everywhere. Join us for what’s next . Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 07-17-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Country/Region: IN Requisition ID: 27359 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Specialist-DevOps Description: Area(s) of responsibility Must have: Git/Bitbucket/ Github - Branching strategies, tagging/merging, git command line, basic to advanced, pull request, integration with Jenkins, creating repos/repo templates, bitbucket APIs, ssh key setup, keytool, etc. Linux command line - profile, bashrc, nc, package managers, top, editing files, sed, grep, curl, wget, expect, etc. Jenkins/Cloudbees CI - administration, access controls, upgrades, multibranch pipelines, folders, CICD setup, credential management, plugins, managed files, node labelling, etc. Sonarqube - setting up quality gates, custom profile creations, upgrades, maintenance, etc. Nexus - creating repos for multiple technologies, upgrades, cleanup policies, creating access controls, configuring proxy repositories, image registry setup

We are seeking a highly skilled System Administrator with a strong background in Linux systems, virtualization (KVM), and infrastructure management tools. The ideal candidate should have a minimum of 3 years hands-on experience with KVM, and solid expertise in WireGuard VPN, Postfix mail server, PostgreSQL database management, and Nagios monitoring setup. This is a mission-critical role to manage, secure, and optimize our server infrastructure and ensure high availability of internal and client-facing systems. Key Responsibilities: Virtualization & Infrastructure Management Design, deploy, and manage virtual machines using KVM (Kernel-based Virtual Machine). Perform regular backup, migration, and scaling of KVM-based instances. Configure and maintain libvirt, virt-manager, and associated tooling. Networking & VPN Configure and maintain WireGuard VPN for secure communication between distributed systems and users. Implement firewall and network routing rules in alignment with security policies. Mail Server Management Administer and harden Postfix mail servers (including TLS, SPF, DKIM, DMARC configurations). Monitor mail queues, handle spam filtering, and debug delivery issues. Database Administration Install, configure, and manage PostgreSQL servers. Perform regular backups, replication setup, tuning, and query optimization. Monitoring & Alerting Set up and maintain Nagios for system, application, and service monitoring. Define custom checks, thresholds, and notification rules. System Security & Compliance Apply regular OS and software patches. Manage user permissions, SSH access, and audit logs. Implement basic SELinux/AppArmor policies where required. Required Skills: 5+ years of experience as a Linux System Administrator. Minimum 3 years hands-on with KVM virtualization in production. Proficiency in WireGuard VPN, Postfix, PostgreSQL, and Nagios. Strong shell scripting skills (Bash, Python preferred). Comfortable with version control tools (Git), CI/CD pipelines, and infrastructure documentation. Preferred Qualifications: Experience with tools like Ansible, Terraform, or Proxmox. Familiarity with containerization (Docker) and orchestration (Kubernetes) is a plus. Knowledge of TLS/SSL certificate management. Understanding of DNS management, NGINX/Apache, and load balancing.

Linux Administrator Mandatory Skills : Red Hat Linux Administration-(virtualization technologies (e.g., VMware, KVM)) Qualification- BE/B Tech/MCA/MCM/ME/ M Tech. Location- CBD Belapur, Navi Mumbai ( Mandatory WFO & 24*7 shift ) Exp- 4+yrs in core Linux NP- Immediate Providing out of hours cover as agreed with the Team Leader Ensuring consistency across staging/production and Disaster recovery systems as defined in SLA for each setup. Escalating hardware and system-level problems to AMC Vendors. Quarterly patching and firmware activity on RHEL. Configure, Control and Monitor all RHEL servers Attending Hardware failures. Disks, Memory, Power supply, etc. Performing filesystem management like Mirroring, striping through LVM. Attending Software Issues. OS level problems, SSH problems. Providing CPU, Memory and core utilization of Aix LPAR on daily basis. Performing log movement as per bank policy and managing log movement inventory Working on the requests of development and support team on staging and UAT setup Hardening of servers as per bank policy User administration of all servers Monitoring operating system utilization patterns and preparing reports. Should perform DNS or host entry and as per the customer request. Monitoring servers for hardware errors like hard disk, RAM, CPU failures/warnings, notifying appropriate service providers, and working on the same until closure. Monitoring DC and DR SRM (Site Recovery Manager) sync status Interface proactively with other Infrastructure support teams such as Database, Network, Storage, Monitoring etc. Document issues and associated resolutions to problems Prepare documentation and presentation of progress reports to customer