838 Ssh Jobs - Page 34

Corporate Work Experience: 1 to 2 years As a Customer Success Engineer, you will front end the external customers and take them through the journey from installation, set-up, training, and ensuring a smooth on-boarding experience. You will troubleshoot technical issues and contribute to the ongoing development of our products. You will be crucial in ensuring seamless user experience and optimal system performance. Job Responsibilities:Develop and maintain in-depth knowledge of the products and infrastructure.Install and configure software with medical imaging devices/PACS ensuring smooth workflow.Provide first-line technical support for users of our solutionsTrouble shoot and reproduce technical issues while working closely with multiple sub-departments within organization to deliver a speedy resolutionDocument, triage, resolve, and escalate support cases promptly according to SLAs.Proactively seek user feedback and work with internal teams to achieve customer delightParticipate in the development and testing of new features and functionalities of the products.Attend internal training and meetings to keep up to date with latest technology and internal system processes.Develop and sustain productive customer relationships.Carry out other ancillary task assigned by management from time to time. Education, Qualification and Skills Needed:B.E or Bachelors in Computer Science/IT or Equivalent Bachelor’s Degree and Masters is a plus.Practical, day-to-day experience with Linux/Windows and proficient at the command line.Experience in deploying and managing applications using Docker containers.Customer experience focused; the ability to communicate effectively both verbally and in writing with customers as well as with internal engineers.Experience and skills in debugging and troubleshooting issues.Project management skills and the ability to stay calm, prioritize, and deliver in a fast-paced work environmentDeep understanding of third-party integrations, API JOB DESCRIPTIONUnderstanding of networking fundamentals (IP addressing, routing, firewalls, network protocols, and SSH) with the ability to apply these in deployment and troubleshooting scenarios.Familiarity with virtualized infrastructureAbility to work independently and as part of a team. Work Location: Baner, PuneCould include on site travel for deployments across India or International geographies Please send resumes with email to: hr@deeptek.ai

Linux Support Engineer with Knowledge of SERVER, RHEL , Operating System .Provide Fanatical Support in all interactions ,Install, configure, update and troubleshoot services for customers

Overview Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience 5+yrs Experience Mandatory skillset:- Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance What's in it for you? What’s in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com

Description: We are seeking a skilled and motivated DevOps Support Engineer (L2) with strong expertise in Linux administration, shell scripting, AWS, and configuration management tools like Ansible or Salt. The ideal candidate will be responsible for handling L2 support operations, troubleshooting production issues, and automating infrastructure tasks using scripting and DevOps tools. The position is only open for NOIDA location. Requirements: Required Skills: Linux system administration and troubleshooting Strong command of Bash/Shell scripting Proficiency in Python for automation Working experience with AWS Hands-on with Ansible, SaltStack (preferred) Good knowledge of network protocols and troubleshooting (DNS, OSI model) Experience with web performance issues and server debugging Familiarity with SSH, SSL, SFTP, and secure communication standards Solid understanding of DevOps principles and tools Excellent problem-solving and analytical skills Preferred Qualifications: Bachelor's degree in Computer Science, Engineering, or related field Experience with monitoring tools (e.g., Prometheus, Nagios, CloudWatch) Exposure to containerization (Docker/Kubernetes) is a plus Knowledge of CI/CD pipelines and Git-based workflows Job Responsibilities: Key Responsibilities: Provide L2 support for cloud-based and on-prem infrastructure, focusing on system stability, performance, and security. Manage and troubleshoot Linux servers, networking issues, DNS, and web-based application performance. Use Bash/Shell scripting and Python to automate routine tasks and improve system reliability. Work with AWS services (EC2, S3, IAM, CloudWatch, etc.) for deployment, monitoring, and operations. Maintain and deploy configuration management using Ansible or SaltStack. Monitor logs, diagnose failures, and coordinate with development teams for issue resolution. Manage secure protocols including SSH, SSL/TLS, SFTP, etc. Perform root cause analysis for recurring production issues. Adhere to ISO/OSI stack concepts and troubleshoot across layers. Collaborate with security teams to ensure secure operations and handle vulnerability remediation. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experienceOR 3+ years of technical support, technical consulting experience, or information technology experience.OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Technical Skills Technical understanding of the following areas with a (preferred) deep knowledge in at least one: Microsoft Azure Platform (IaaS (infrastructure as a service)), Operating System, Virtualization, Networking experience. Microsoft Azure IAAS Platform – Knowledge of Microsoft Azure Platform services (IaaS) including Virtual Machines, VMSS (virtual machine scale sets), Azure Encryption, Image Builder, Compute Gallery, Azure Storage, Azure Portal – Administration and Troubleshooting. – Azure Platform development and deployment Lifecycle – Familiarity with tools: PowerShell, Netmon, Fiddler, CLI (command-line interfaces) – Understanding of Virtualization concepts and virtual system administration (Hyper-V, VMWare, Xen configuration and administration) – Operating System – Windows and Linux – Familiarity with Active Directory, Security, OS (operating systems) Internals concepts (Windows & Linux) – Familiar with OS troubleshooting, Performance, OS Update, RDP/SSH, Licensing, OS Boot – Understanding of Virtualization concepts and virtual system administration. Networking – Familiarity with networking concepts including VIPs (Virtual IP), NAT (network address translation), DNS (Domain Name System) – Familiarity with networking tools (ping, Tracert, Tracemon, wire shark, etc.) – Understanding of load balancing, VPN (virtual private networks) technologies preferred – Understanding of the OSI (Open Systems Interconnection) model and related concepts Experience 2-5 years of support or equivalent experience including a customer facing or customer support role EDUCATION/CERTIFICATION Degree in Computer Science or equivalent experience MCSE (Microsoft Certified Solutions Expert), MCPD (Microsoft Certified Professional Developer), MCAD preferred. VMWare Certification preferred. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

- Work as L2 resource in AWS and Azure Cloud infrastructure and system administration team providing technical support and resolving issues - Provision Infrastructure as a service cloud computing for platforms such as AWS, Azure. - Data center and server installation, maintenance, monitoring in cloud/IaaS. - Installing, configuring and supporting primarily Linux and Microsoft Windows Servers on IaaS - Responsible for Linux and windows server installation, maintenance, monitoring patching. - Monitoring of cloud instances performance - Communicate with peers and managers regarding system issues participate in 24x7 on- call. - Work in coordination with other internal teams to ensure the infrastructure fully and effectively Providing supports - 4 to 5 years of experience in a support services for the infrastructure and Linux, Windows operating systems. - Min 1 years experience in working with different services in AWS and/Azure Cloud Platform - Good knowledge of AWS/Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM. - Strong Linux Administration skills - Possess a good understanding of Internet based technologies (DNS, Security, IP Routing, - SSH, FTP, HTTP/HTTPS, Email Routing, etc.) - Collaborative, team focused with working experience in a 24/7 up time environment - Strong verbal and written communications skills are a must

Storage Field Engineer (L2) Job Description: Candidate should have good experience on Implementation and Support of SAN/NAS Storage. Should be open for Field Support. Job Requirement: Previous experience as a Field Engineer Installation and configuration (including Rack Mounting) of SAN/NAS storage like NetApp /Dell EMC/Hitachi Storage, etc. preferably NetApp storage Installation and configuration of SAN switches Knowledge of management services like SSH, SFTP, FTP, http. Configuration knowledge of all SAN/NAS protocols Configuration Knowledge of RAID, Volume, Aggregate, Snapshot, Snap Restore, Snap Mirror, Vol Copy, ndmp, LUN provisioning, etc., Knowledge of Windows and Linux OS Basic Knowledge of Hypervisor and Virtual machine Basic Knowledge of Backup technologies (e.g. Commvault, Veeam and Veritas) Troubleshooting skills Ability to perform responsibilities remotely or on customer premises as needed Ability to participate in a 24x7 support Good Communication Aptitude for learning new technologies Ability to work occasional nights and weekends to deal with outages and maintenance windows Interested candidates can share their CV with albina.shere@pentagon.co.in

Junior Developer - Commodities Junior Developer - Commodities Location: Mumbai, India Team: Commodities SPM Millennium is seeking a Junior Developer to join the Commodities team in India. This position will help bridge the time zone gap between regions as the team expands its coverage into Asia, Australia, and New Zealand. As part of this role, you will work closely with a global team based in Jersey and the United States. The ideal candidate will have strong programming skills, experience with Linux systems, and familiarity with data management and cloud technologies. This role is an excellent opportunity to contribute to innovative solutions in the Commodities domain while working in a dynamic and collaborative environment. Primary Responsibilities: Develop robust software solutions using Python, emphasizing software architecture concepts like polymorphism and metaclasses. Manage Linux systems, including networking, permissions, and SSH configurations. Collaborate with the team on Git-based workflows for code versioning and management. Work extensively with SQL databases, switching between different dialects (e.g., Redshift, Postgres, DuckDB). Assist in building tools and reports for Commodities trading and analysis. Required Skills: Python: Strong fundamentals, comfortable with advanced concepts like polymorphism and metaclasses, and capable of designing scalable software architectures. Linux: Proficient in Linux system administration, including networking, permissions, and SSH. Git: Experience with Git for version control and collaboration. SQL: Expertise in database management and switching between dialects such as Redshift, Postgres, and DuckDB. Preferred Skills: Web Development: Knowledge of web technologies and frameworks. Cloud Technologies: Experience with AWS products such as Batch and EKS. Monitoring Tools: Familiarity with Datadog for performance monitoring and troubleshooting. CI/CD Pipelines: Experience with Jenkins and CI/CD workflows.

Education: BE/BTech/MCA/MTech (Preferably CS/IT) Experience: 2+ years Technical Skills Required Mandatory: Windows OS internals C, C++ & VC++ on Windows (2+ years of experience)Good knowledge on Inter-process Communication & MultithreadingGood OOPS Concepts and knowledge of Design patterns (Gang of Four Patterns)Good understanding of MFC, Win 32 SDK, Rest API, XML & STL Understanding of SDLCGood debugging skills Good to have:Knowledge of Windows kernel DriversKnowledge of Windows Driver Kits Knowledge of Protocols: IP, TCP, HTTPS, SSL, TLS, UDP, SSH, LDAP Knowledge of QT Soft Skills Required:Clarity of thoughtSincereUser centric approachProactiveSelf-motivatedLogical bent of mind (Analytical)Team playerFlexible/adaptableStrong communication skills (both written and verbal) Role and Responsibilities:Design and Develop features and enhancements for an existing 2FA and VDI Workspace clientAnalyze and troubleshoot application issues in a timely fashionProvide support in all phases of SDLC and ensure delivery of high-quality product(s)Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlinesParticipate in design reviews and recommend improvementsEnsure well-written design documents and conduct peer-reviews like code reviews, design reviews etc.Develop unit test cases and integrate with the continuous build process to ensure quality and reliabilityWork with QA team in directing them with test plans and procedures including test automationProvide trainings and mentor other Engineers when requiredAttend team meetings to communicate project status and discuss about new ideas and any issuesRecommend new technologies to ensure quality and productivity Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions. Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today’s work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation. Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management. Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦.

JOB DESCRIPTION As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Manage and support customer environments in OCI cloud. Designing a well architected cloud deployment design in OCI adhering to the best practices principles and guidelines. Applying automated configuration management & infrastructure provisioning. Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Cloud products. Manage customer’s escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future. Educate and walk the customer through the problem-solving process. Adopt Oracle diagnostic methodology & procedures when handling and documenting technical issues that comply with Support processes, policies & SLAs. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc). Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 10+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC & Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML & Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage best practices, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export & importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Troubleshooting on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect Career Level - IC4 RESPONSIBILITIES As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 10+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC & Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML & Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage best practices, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export & importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Troubleshooting on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement standard methodologies. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and increased issues. Responsibilities: Career Level - IC3 Responsibilities Manage and support customer environments in OCI cloud. Designing a well architected cloud deployment design in OCI adhering to the standard processes principles and guidelines. Applying automated configuration management & infrastructure provisioning. Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Cloud products. Manage customer’s issues/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future. Educate and walk the customer through the problem-solving process. Adopt Oracle diagnostic methodology & procedures when handling and documenting technical issues that stay in sync with Support processes, policies & SLAs. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc). Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 6+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC & Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML & Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage standard processes, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export & importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Fix on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity toflourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almostevery industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture thatcelebrates and values diverse insights and perspectives, a workforce that inspires thought leadershipand innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity,consistency, and affordability. The overall package includes certain core elements such as Medical, LifeInsurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future weneed talent from various backgrounds, perspectives, and abilities. We ensure that individuals withdisabilities are provided reasonable accommodation to successfully participate in the job application,interview process, and in potential roles. to perform crucial job functions Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over seven years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration. Location: Solan, Himachal Pradesh (On-Site Only)(Urgent Hiring) Education Background Required Diploma or Bachelor’s degree in Electronics Engineering (EE, ECE) or other networking courses. Key Responsibilities Assist in the deployment, maintenance, and upgrades of telecom network components, including VoIP, PBX, and SIP-based systems. Perform regular diagnostics, PBX testing, and preventive maintenance to ensure uninterrupted network operations. Collaborate with other members of the development team, including software engineers, designers, and product maintainer. Documentation of network configurations, IP addressing schemes, and troubleshooting. Communicate effectively with clients, vendors, and team members in both Hindi and English, ensuring clear technical support and coordination. Skills & Qualifications Basic knowledge of Electronics. Positive attitude in any situation Strong understanding of networking concepts such as TCP/IP, DHCP, DNS, VLANs, and VPNs. Understating of protocols such as WinSCP, SFTP, SSH, Telnet, FTP, and TFTP for remote access Proficient in computer applications and network analysis tools like Wireshark, Hyper Terminal, and Putty. Strong teamwork abilities. Problem-solving attitude. Good communication skills. Note: Candidates should be prepared for an on-site interview upon selection. Job Type: Full-time Pay: Up to ₹40,000.00 per month Shift: Day shift Work Days: Weekend availability Ability to commute/relocate: Solan, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Location: Solan, Himachal Pradesh (Required) Work Location: In person

Job Information Date Opened 01/27/2025 Industry Technology Job Type Full time Work Experience 3+ City Hyderabad State/Province Andhra Pradesh Country India Zip/Postal Code 500081 Job Description Job Title: Technical Support Engineer Location: Hyderabad, India Experience: 3 to 5 Years Looking for Immediate joiners only. Position Overview We are seeking an experienced Technical Support Engineer to join our Hyderabad team. In this role, you will leverage your expertise in scripting, troubleshooting, and cloud technologies to manage and resolve complex customer issues on the ServiceNow platform. You will play a pivotal role in delivering exceptional support, driving process improvements, and enhancing customer satisfaction. Primary Skills 1.Programming/Scripting: Proficiency in one or more scripting languages: JavaScript Python Perl Unix Shell Windows Shell 2.Networking: Advanced knowledge of: TCP/IP, HTTP, SSH protocols Firewalls, load balancers, and port configurations 3.Operating Systems: Expertise in: Linux/Unix Microsoft Server 4.Object-Oriented Programming: Strong understanding, with Java preferred. 5.Troubleshooting: Hands-on experience in diagnosing and resolving performance issues using tools like heap dumps and thread stacks. Secondary Skills 1.Database Systems: Proficiency in RDBMS like MySQL and Oracle. 2.Cloud and Virtualization: Familiarity with VMware, AWS, Azure, and Event Management Systems. 3.Web Applications Stack: Comprehensive understanding of web application components. 4.Framework Knowledge: Familiarity with ITSM or ITIL frameworks. Key Responsibilities Serve as a Customer Advocate, providing expert support for ServiceNow users and administrators. Troubleshoot and resolve complex technical issues while ensuring root cause analysis. Automate repetitive tasks using scripts and develop solutions for faster troubleshooting. Maintain technical expertise in assigned product areas to offer effective support. Share knowledge through mentoring, training, and documentation initiatives. Suggest and implement process and product improvements. Manage customer expectations effectively, ensuring high satisfaction levels. Collaborate with global teams and contribute to strategic initiatives. Create and maintain detailed knowledge base materials to empower customers. Qualifications Experience: 3 to 5 years in Technical Support or a related field. Technical Expertise: Proven skills in scripting, networking, and operating systems. Communication: Exceptional verbal and written communication skills. Customer Service: Strong focus on quality and commitment to customer satisfaction. Teamwork: Ability to thrive in a collaborative environment.