740 Srs Jobs - Page 3

We’re Hiring – Sales Team (FMCG – Tea) | Rajasthan Company: Mehta Tea Pvt. Ltd. (Brand: SANAN) Industry: FMCG (Tea) Experience Required: SR (Sales Representative): 2+ years SO (Sales Officer): 3+ years AASM (Associate Area Sales Manager): 4–5 years ASM (Area Sales Manager): 7–8 years Location: Across Rajasthan (Multiple Territories) Open Positions: Sales Representative (SR) Sales Officer (SO) Associate Area Sales Manager (AASM) Area Sales Manager (ASM) Roles & Responsibilities: SR – Sales Representative: Generate orders from retailers and wholesalers Ensure product visibility and availability at outlets Daily market visit and beat plan execution Work under the supervision of SO/AASM Achieve daily and monthly sales targets SO – Sales Officer: Appoint and manage distributors in assigned territory Handle primary & secondary sales tracking Supervise SRs and ensure effective route coverage Ensure scheme implementation and payment follow-ups Maintain stock rotation and handle billing AASM – Associate Area Sales Manager: Lead a team of SOs and SRs Drive overall business growth in the area Achieve monthly sales and distribution targets Ensure PJP (journey plan) compliance and beat productivity Coordinate between HO, distributor, and field team ASM – Area Sales Manager: Overall responsible for state Lead and train SOs, AASM, SRs under the region Market analysis, competitor tracking & forecasting Build and maintain a strong distribution network Report directly to the RSM Candidate Profile: Prior experience in FMCG Sales (Tea experience preferred) Excellent knowledge of local market & geography Strong communication and negotiation skills Proven team leadership (for AASM & ASM) Ready for extensive fieldwork and travel Locations We’re Hiring For: Jaipur | Udaipur | Jodhpur | Kota | Ajmer | Bikaner | Alwar | Bhilwara | Sikar | Sri Ganganagar | Bharatpur | Other major towns of Rajasthan Salary & Benefits: Competitive Salary (based on experience) Travel Allowance + Mobile Reimbursement Performance Incentives Career growth opportunities in a fast-growing FMCG company Apply Now: Email: hrm@sanan.im WhatsApp: 98933 75922 Mention the Position & Preferred Location in your application. Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person

Requirements Description and Requirements Position Summary The Shared Application Platform Engineering team is to provide the enterprise configuration and support for integration technologies such as IBM Middleware tools like MQ and ensure the platform stability and process improvement. Responsibilities include planning, support, and implementation of application platform infrastructure to include operational processes and procedures. Job Responsibilities Handle MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations etc. Should have knowledge on SSL Certificate management, security vulnerabilities in MQ Scheduling and Monitoring MQ backups & performing housekeeping and daily health check Install & Configure IBM MQ Support Project for MQ upgrade or migrate to new version and apply Fixpack/Interim Fixpack, Refresh Pack/Ifix etc. Setting up new QMGRs and its object Investigate and Troubleshot issues in MQ Knowledge on Performance Tuning or optimizing of MQ Coordinate with Systems Administrators, UNIX, Network and DBAs, scheduling and implementing software patches & upgrades Support development/functional teams with performance tuning and troubleshooting issues & Co-ordinatr with IBM vendor Monitor and acknowledge Incidents/Change-Tickets/SRs/Problem-Tickets within SLA Working Knowledge on RCA's & SIP's & Automating tasks Provide Support for MQ DR activity Basic knowledge of shell scripting or Ansible to manage & create MQ admin related tasks for automation Good communication, written skills & interacting with Client & Stake holders Create knowledge base documents and SOPs for the Middleware support Handling Problem management calls and provide the RCA for the P1/P2 issues Good knowledge on IIB and/or APIC Basic knowledge on IBM-CP4I and/or OpenShift Container Platform (OCP) Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in Middlware applications like MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations. Install & Configure IBM MQ Scheduling and Monitoring MQ backups & performing housekeeping and daily health check WebMethods WebSphere Message Broker (WMB) IBM Integration Bus (IIB) CP4I ACE MQ IBM API Connect v10 App Connect Professional (Cast Iron) Linux / AIX SDLC SSL Good to Have : Open Shift (Kubernettes) Ansible (Automation) Elastic Azure DevOps YAML/JSON Python and/or Powershell Agile SAFe for Teams DataPower About MetLife Other Requirements (licenses, certifications, specialized training – if required) Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Position Summary The Shared Application Platform Engineering team is to provide the enterprise configuration and support for integration technologies such as IBM Middleware tools like MQ and ensur e the platform stability and process improvement. Responsibilities include planning, support , and implementation of application platform infrastructure to include operational processes and procedures. Job Responsibilities Handle MQ Admin BAU activities such as manage QMGRs & Objects/ maintenance /patching/ c onfigurations etc . Should have knowledge on SSL Certificate management, security vulnerabilities in MQ Scheduling and Monitoring MQ backups & performing housekeeping and daily health check Install & Configure IBM MQ Support Project for MQ upgrade or migrate to new version and apply Fixpack /Interim Fixpack , R efresh P ack/ I fix etc . Setting up new QMGRs and its object Investigate and Troubleshot issues in MQ Knowledge on Performance Tuning or optimizing of MQ Coordinate with Systems Administrators, UNIX, Network and DBAs, scheduling and implementing software patches & upgrades Support development/functional teams with performance tuning and troubleshooting issues & Co- ordinatr with IBM vendor Monitor and acknowledge Incidents/Change-Tickets/SRs/Problem-Tickets within SLA Working Knowledge on RCA's & SIP's & Automating tasks Provide Support for MQ DR activity Basic knowledge of shell scripting or Ansible to manage & create MQ admin related tasks for automation Good communication, written skills & interacting with Client & Stake holders Create knowledge base documents and SOPs for the Middleware support Handling Problem management calls and provide the RCA for the P1/P2 issues Good knowledge on IIB and/or APIC Basic knowledge on IBM-CP4I and/or OpenShift Container Platform (OCP) Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in Middlware applications like MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations. Install & Configure IBM MQ Scheduling and Monitoring MQ backups & performing housekeeping and daily health check WebMethods WebSphere Message Broker (WMB) IBM Integration Bus (IIB) CP4I ACE MQ IBM API Connect v10 App Connect Professional (Cast Iron) Linux / AIX SDLC SSL Good to Have : Open Shift (Kubernettes) Ansible (Automation) Elastic Azure DevOps YAML/JSON Python and/or Powershell Agile SAFe for Teams DataPower About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Oracle Cloud/Fusion Payroll Functional Lead Consultant - SME Job Location: Hyderabad/Bangalore/Mumbai/Remote Requirement: Overall, 10 years of experience in Payroll functional role for the US and India with 4-6 years of experience in Oracle Cloud US Payroll Job Summary: We are seeking a highly skilled Oracle HCM Payroll Consultant with a strong background in US Legislation to join our team. The ideal candidate will have hands-on experience in implementing, configuring, and supporting Oracle Cloud HCM Payroll modules. This role requires deep functional knowledge of payroll processes in the United States, compliance requirements, and integrations with other HCM modules and third-party systems. Key Responsibilities : Lead or support Oracle HCM Cloud Payroll implementations specific to the US legislative requirements . Should have worked on at least three end-to-end Oracle Cloud Payroll implementations. Knowledge on any other Oracle HCM Cloud module would be a value add Experience in integrating Payroll with Absence and OTL, Benefits, and Oracle ERP Cloud (General Ledger and PPM modules). Must have a good understanding of Fast Formulas and should be able to convey the details to the technical team. Must have experience working on all phases of a project: Demos/workshops, Requirement Gathering, analysis/design, configuration, CRP, testing, cutover, production support, etc. Implement and configure Oracle HCM Cloud Payroll solutions for clients or internal stakeholders. Configure payroll elements, balances, fast formulas, costing, and other payroll components. Work closely with HR and Finance teams to gather and analyze business requirements related to US payroll processing. Ensure compliance with federal, state, and local payroll laws and tax regulations . Design and test payroll processes, reports, and integrations, including outbound files to banks and tax authorities. Lead payroll data conversion and parallel testing phases. Troubleshoot payroll issues and provide ongoing support and system enhancements. Provide post-implementation support and enhancements. Collaborate with Oracle support on SRs (Service Requests) as needed. Support integrations with third-party benefits, timekeeping, and tax filing vendors. Train end-users and provide documentation on payroll configuration and processes. Stay current on Oracle HCM updates, patches, and US payroll legislative changes. Required Qualifications: 5+ years of experience in Oracle HCM with at least 3 years focusing on Oracle Cloud Payroll (Fusion) . Strong functional knowledge of US payroll legislation and compliance . Experience with Fast Formulas , Payroll Elements , Balance Definitions , Checklists , QuickPays , and RetroPay . Experience with Payroll Reporting and Reconciliation . Knowledge of Oracle HDL (HCM Data Loader) and BI Publisher reports. Proven track record of at least one full-cycle Oracle Cloud Payroll implementation. Excellent communication and stakeholder management skills. Ability to work independently and as part of a global team.

Job Description: Oracle Fusion WMS Consultant (Senior – 7+ Years Experience) Position Title: Oracle Fusion WMS Consultant Experience Level: 7+ Years Location: [Onsite/Remote/Hybrid] Employment Type: [Full-Time / Contract / Freelance] Shift Timings: 4.30 PM to 1 AM Role Summary: We are seeking a highly experienced Oracle Fusion WMS Consultant to lead the implementation, support, and optimization of Oracle Cloud Warehouse Management System (WMS) modules. The ideal candidate will have deep functional and technical expertise in Oracle Fusion SCM with a focus on WMS, and the ability to collaborate with cross-functional teams to drive warehouse efficiency and innovation. Key Responsibilities: Lead end-to-end Oracle Fusion WMS implementations including requirements gathering, solution design, configuration, testing, training, and support. Configure Oracle WMS modules (Inventory, Receiving, Shipping, Warehouse Operations, Mobile Supply Chain). Collaborate with business stakeholders to map requirements and optimize warehouse processes. Develop functional design documents and support technical development teams in integration and customization. Perform data migration using FBDI, ADFDI, and manage UAT cycles. Troubleshoot and resolve issues during project lifecycle and post-go-live. Provide training and support to end users and super users. Work closely with Oracle support (SRs) to resolve product issues. Stay updated on Oracle quarterly updates and assess impacts on existing solutions. Required Skills & Experience: 7+ years of hands-on experience in Oracle SCM Cloud with specialization in WMS. Expertise in Oracle Cloud Inventory, Receiving, Shipping, and related modules. Experience with integration tools (e.g., OIC, SOA, REST APIs) and mobile/RF device configuration. Strong knowledge of business processes in manufacturing, logistics, and supply chain domains. Proven track record of at least 2–3 full lifecycle Oracle Cloud WMS implementations. Experience in creating BR100s, MD50s, test scripts, and training documentation. Functional and technical troubleshooting skills. Excellent communication and stakeholder management abilities. Preferred Qualifications: Oracle Cloud SCM or WMS Certification Experience with related modules like Order Management, Procurement, and Manufacturing Exposure to agile methodologies and project management tools (e.g., JIRA)

We are looking for experienced pre-sales business analysts who can work closely with our sales team, provide support for all sales activities, understand clients' business requirements, and translate them into techno-commercial proposals/presentations. Responsibilities: Requirement Gathering and Analysis - Attending discovery calls with the sales team, understanding, analyzing, and clarifying the requirements, and detailed scoping of requirements. Research & Solutioning - Technical solutions identification as per the requirements. Effort & Cost Estimation - Collaborating and discussing with the engineering team to prepare the effort estimations and review the same. Presentation - Preparing techno-commercial proposals and assisting the sales team during the final presentation to the clients. Requirements and Qualifications: Educational Qualifications - BCA / MCA / B.E / B.Tech / MBA 4-5 years of software pre-sales experience on medium and large web and mobile app development RFP/RFI response. Good knowledge and awareness of the latest web and mobile technology trends, various open-source frameworks, and CMS/eCommerce solutions in the market. Excellent requirement gathering and analysis skills and ability to provide appropriate technical solutions as per the customer’s requirements and budget. Knowledge and understanding of Project Engagement Models (Fixed Price, Dedicated, Time & Material), Project Estimation Techniques (PERT/Three-point estimation, Planning Poker), Project Management Methodologies (Agile and Waterfall), Software Development Life Cycle (SDLC), and Software Testing Methodologies (Functional, Compatibility, Security). Excellent techno-commercial proposals and functional documents (SRS, PRD, URS) writing skills. Exposure to various tools such as MS Office (Word, Excel, PowerPoint), Google Docs, Google Spreadsheets, Draw.io, Balsamiq, etc. Professional commitment, detail-orientated, high focus on quality, passion for learning new skills. Excellent communication and strong presentation skills. Ability to communicate technical subject matter to non-technical people. Experience in collaborating with the sales team on calls.

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. To work on sample development process for leather in order to ensure that samples are developed accurately to secure orders To secure costing , negotiations, time action plan | Work closely with factory to ensure all production production/ops related activities are secured well on time to secure 100% Ontime. Responsible for sample develop and secure sample proto to SRS for leather accessories and apparel category Ensure base testing is carried out for fabrics and raw materials and work closely with Raw Material team for approval Carryout/ revise costing and negotiate prices with suppliers - Understand product costing and suggest alternative constructions, fabrications, and/ or vendors to meet Product Manager’s aesthetic and margin targets Vendor allocation for product and work closely with identified vendors Work closely with capacity team on capacity management Ensure sample Leadtime is as per RL standard or keep minimum Work to secure all approvals prior to order confirmation. Secure all pre-production activities timely . Work with factory to ensure production TNA is followed and secured to ship on time Experience, Skills & Knowledge Must have 6+ years of Merchandising/ sourcing experience preferred with US buying office or large trading business. Should have good knowledge and understanding of leather accessories and apparel as a product – both men’s and women’s category. Must have at least 6 years of leather accessories manufacturing experience and merchandising with main focus in product development and production. Must be form a manufacturing global brand background/liaison office Profound product and material knowledge in high end brands products with good fashion sense - Knowledge of footwear construction: basic knowledge of footwear design, color ways, sewing techniques, fabrication and trim, print design and manufacturing. Good working knowledge in in leather, synthetic and other materials Knowledgeable in product development and production processes and best practices High adaptability and flexibility to changing business environments, able to work independently. Detail-oriented and able to handle very structured process. Good PC skill, especially in Excel , Excel analysis, familiar with multiple systems, charts and reports. Strong interpersonal skills, communication skills and problem-solving skills. Must be fluent in both spoken and written English. Candidates to have /with multiple brands, calendars & product categories exposure.

Title: L1.5- IT Support Engineer Client: Genpact Experience: 1+ Notice Period: Immediate - 15 days Roles and Responsibilities: Key Responsibilities: Incident & Service Request (SR) Management: Efficient handling of incidents and SRs through the CRM tool ( ServiceNow ), ensuring timely resolution and SLA compliance. End User Experience Management: Provide professional "meet and greet" support to end users with prompt resolution of IT issues and requests, enhancing overall satisfaction. Executive Support & Experience Management: Deliver high-quality, priority IT support to senior executives with professionalism and efficiency, leaving a lasting positive impression of IT services. Onboarding Support: Ensure a "WOW" experience for new hires through Day 1 IT asset issuance and workstation readiness, promoting a smooth onboarding process. Endpoint Readiness: Prepare IT assets through imaging, media sanitization (using tools like KillDisk , Blancco , etc.), quality checks, and labeling. IMAC Support (Install, Move, Add, Change): Provide end-to-end support for laptops, Chromebooks, MacBooks, desktops, and peripherals including printers and scanners. Endpoint Support (Remote & Deskside): Deliver first-level hardware, operating system, and application support for all endpoint devices (Windows & Mac OS environments). Endpoint Redeployment: Perform part/unit replacements, reimaging, media sanitization, and quality checks for redeployed IT assets. Vendor/Partner Coordination: Liaise with OEMs and partners for warranty claims and escalations to ensure timely resolution and minimal downtime. Data Center (DC) & Telecom Support: Provide hands-and-feet support for incidents, service requests, changes, and new infrastructure projects within DC and telecom domains. Transition & Infra Project Support: Support new transitions and infrastructure deployments requiring on-site technical assistance. Scheduled IT Activities: Perform routine checks and maintenance of training rooms, video conferencing rooms, and data center hygiene. IT Asset Management Support: Manage the full IT asset lifecycle using HAM Pro , including receiving, stacking, recording, issuing, returns, redeployment, disposal/donation, and maintaining accurate asset states. Metrics & SLA Monitoring: Maintain awareness of SLA commitments and critical metrics, ensuring consistent tracking and performance adherence.

The Odoo Project Lead will be responsible for end-to-end planning, coordination, and execution of Odoo ERP implementations and customizations. This role requires strong project management skills, combined with a deep understanding of the Odoo platform's functional and technical aspects. The ideal candidate will serve as the liaison between clients, developers, and business teams to ensure the successful and timely delivery of projects. Key Responsibilities: Project Management Lead multiple Odoo ERP implementation projects simultaneously. Define project scope, goals, deliverables, and timelines. Develop detailed project plans, allocate resources, and monitor progress. Conduct daily/weekly stand-up meetings, reviews, and retrospectives. Client & Stakeholder Management Act as the main point of contact for client communications and meetings. Translate client requirements into functional and technical specifications. Provide regular updates to stakeholders on project status, risks, and resolutions. Team Leadership Guide and supervise functional consultants, developers, and testers. Coordinate task assignments and ensure delivery meets quality standards. Provide support, mentorship, and performance feedback to the project team. Odoo ERP Functional Expertise Analyze business processes and map them to Odoo functionalities. Configure and customize Odoo modules (Sales, CRM, Inventory, Accounting, HR, etc.) Assist in UAT, go-live, training, and post-implementation support. Documentation & Reporting Maintain project documentation including BRD, SRS, user manuals, and training guides. Generate and present reports to management and clients. Qualifications: Education: Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field. PMP/Prince2/Agile certifications are a plus. Experience: 5 years of experience in ERP implementation, including at least 2 years in a leadership or project management role. Skills: Strong knowledge of Odoo architecture and modules. Excellent communication, leadership, and interpersonal skills. Strong analytical and problem-solving capabilities. Familiarity with Git, Jira, or other version control/project tracking tools. Basic understanding of Python and PostgreSQL is a plus. Preferred Attributes: Ability to handle pressure and meet tight deadlines. A team player with a proactive attitude. Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Health insurance Schedule: Monday to Friday Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Which Odoo modules have you worked on? Do you have experience managing a project team (functional consultants, developers, testers)? Are you familiar with Agile/Scrum methodologies? Are you comfortable communicating directly with clients and handling project delivery? What is your notice period,Current CTC and Expected CTC. How many years of experience do you have with implementing Odoo ERP? Education: Bachelor's (Required) Experience: ERP systems: 5 years (Required) Work Location: In person Application Deadline: 10/08/2025 Expected Start Date: 26/08/2025

Title: L2- IT Support Engineer Client: Genpact Experience: 3+ Notice Period: Immediate - 15 days Roles and Responsibilities: Key Responsibilities: Incident & Service Request (SR) Management: Efficient handling of incidents and SRs through the CRM tool ( ServiceNow ), ensuring timely resolution and SLA compliance. End User Experience Management: Provide professional "meet and greet" support to end users with prompt resolution of IT issues and requests, enhancing overall satisfaction. Executive Support & Experience Management: Deliver high-quality, priority IT support to senior executives with professionalism and efficiency, leaving a lasting positive impression of IT services. Onboarding Support: Ensure a "WOW" experience for new hires through Day 1 IT asset issuance and workstation readiness, promoting a smooth onboarding process. Endpoint Readiness: Prepare IT assets through imaging, media sanitization (using tools like KillDisk , Blancco , etc.), quality checks, and labeling. IMAC Support (Install, Move, Add, Change): Provide end-to-end support for laptops, Chromebooks, MacBooks, desktops, and peripherals including printers and scanners. Endpoint Support (Remote & Deskside): Deliver first-level hardware, operating system, and application support for all endpoint devices (Windows & Mac OS environments). Endpoint Redeployment: Perform part/unit replacements, reimaging, media sanitization, and quality checks for redeployed IT assets. Vendor/Partner Coordination: Liaise with OEMs and partners for warranty claims and escalations to ensure timely resolution and minimal downtime. Data Center (DC) & Telecom Support: Provide hands-and-feet support for incidents, service requests, changes, and new infrastructure projects within DC and telecom domains. Transition & Infra Project Support: Support new transitions and infrastructure deployments requiring on-site technical assistance. Scheduled IT Activities: Perform routine checks and maintenance of training rooms, video conferencing rooms, and data center hygiene. IT Asset Management Support: Manage the full IT asset lifecycle using HAM Pro , including receiving, stacking, recording, issuing, returns, redeployment, disposal/donation, and maintaining accurate asset states. Metrics & SLA Monitoring: Maintain awareness of SLA commitments and critical metrics, ensuring consistent tracking and performance adherence.

Location: Remote Duration: 3+ Months (Extendable) Start Date: ASAP Role Overview We are seeking an experienced SIOCS Consultant to join our team, specializing in Oracle Store Inventory Operations Cloud Service (SIOCS). We are looking for a candidate who have good ORSIM/SIOCS knowledge in Implementation/Support & experience with REST APIs. Integrate SIOCS with external systems like OMS(Order Management System) for Order Journeys and upgrade SIOCS with REST webservices with existing SOAP services. Key Responsibilities API Integration*: Utilize REST API Knowledge & expertise to integrate SIOCS with external systems, including API mapping and ensuring robust connectivity. We have the requirement for REST API Mappings as part of SIOCS Upgrade to REST webservices from SOAP & Utilize REST webservices in Order fulfilment projects. Design and Development: Create technical design documents for new requirements, conduct Proof of Concepts (POCs), and perform unit testing to validate solutions. SIOCS Implementation: Should be able to support SIOCS Rollout and Hypercare post implementation for our new brand implementation. Integration with RMS and Other Systems: Operational and Integrational Knowledge is expected to solve L2 and L3 issues within SIOCS and RMS/RPM and RIB. Functional Expertise: Demonstrate strong understanding of SIOCS functionalities, including Transfers, Stock Counts, and Direct Store Deliveries (DSDs), to support store operations. Collaboration: Work closely with RMS L2 and L3 support teams to troubleshoot and resolve issues related to Transfers, Return to Vendor (RTVs), Stock Counts, and DSDs. Mobile Application Knowledge: Support and enhance SIOCS Store App, including Mobile Application Framework (MAF) and JET Mobile, to ensure optimal performance and user experience. Issue Resolution and Support: Raise Service Requests (SRs) with Oracle for identified bugs in SIOCS Cloud during testing cycles, following up to ensure timely resolution. Required Skills and Qualifications Strong expertise in REST and SOAP APIs, with hands-on experience in integrating SIOCS with external systems and API mapping with SQL knowledge. Proven experience in SIOCS/ORSIM implementation and configuration & Basic knowledge of Oracle RMS and integration with SIOCS, RIB, and RPM. In-depth understanding of SIOCS functionalities such as Transfers(Receiving & Shipments), Stock Counts, and DSDs(PO’s and PO’s with ASN). Ability to write detailed technical design documents, conduct POCs, and perform unit testing. Experience collaborating with RMS support teams to resolve integrational and data issues. Familiarity with SIOCS Store App, including MAF and JET Mobile frameworks. Proficiency in raising and managing SRs with Oracle for SIOCS Cloud bug resolution. Strong problem-solving skills and ability to work in a fast-paced environment. Excellent communication and teamwork skills to collaborate with cross-functional teams. Preferred Qualifications Oracle Retail certifications in SIOCS/ORSIM or RMS. Not mandatory. Prior experience in retail environments with a focus on inventory management ORSIM & ORMS implementation and support. Experience with Oracle Cloud Infrastructure or other Oracle Retail Suite products. Note : * REST webservice knowledge is required.

Oracle CRM Developer_Full-Time_Chennai Job Title: Oracle CRM Developer Job Type: Full-Time Location: Chennai Experience: 5+ years Job Summary: We are seeking an experienced Oracle E-Business Suite (EBS) Consultant with strong functional and technical expertise in Oracle Service (CS) modules, particularly Oracle Teleservice and Oracle Install Base. The ideal candidate will be responsible for implementing, configuring, supporting, and enhancing the Oracle Service suite to streamline service operations and improve customer experience. Key Responsibilities: Implement and configure Oracle Teleservice and Oracle Install Base modules as part of the Oracle EBS suite. Analyze business requirements and translate them into functional and technical solutions. Design and develop enhancements and customizations using Oracle tools (Forms, Reports, PL/SQL, APIs). Provide end-to-end support including incident resolution, service request handling, and user training. Configure and maintain Service Requests (SRs), Task Management, Service Contracts, and Service Logistics. Manage and maintain Install Base items, item instances, transactions, and associations. Integrate Oracle Service with other modules (Inventory, Contracts, Field Service, etc.). Perform unit testing, system integration testing (SIT), and support user acceptance testing (UAT). Collaborate with cross-functional teams including business analysts, developers, DBAs, and end-users. Document system configurations, business processes, and user guides. Monitor and resolve any data integrity issues within Install Base and Service modules. Required Skills & Qualifications: Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field. 5+ years of hands-on experience with Oracle EBS R12 with focus on Oracle Service (CS) modules. Deep knowledge of Oracle Teleservice, Install Base, and related modules (Service Contracts, Field Service, etc.). Strong understanding of Oracle EBS architecture and database structure. Experience with Oracle tools like SQL, PL/SQL, Workflow Builder, Forms, and Reports. Ability to create and use APIs related to Service and Install Base modules. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple priorities in a dynamic environment. Preferred Qualifications: Oracle EBS R12 certification in Oracle Service modules. Knowledge of integrations with Oracle CRM, Logistics, and Inventory modules.

Hosur Plant, Tamil Nadu, India Department CP - SP - Single Cylinder Vehicles Job posted on Jul 28, 2025 Employment type White Collar TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate. For more information, please visit www.tvsmotor.com. Job Title / Role : Sourcing & development Engineer Department : CP Section : Super Premium & Co-Operation projects Location: Hosur Plant, Tamil Nadu Education Qualification : Mechanical Engineering (Diploma / B-tech) Required Experience : 7 - 10 years experience. Target Companies / Industry / Sector – Automobile Industries Position Reports to Category Head Purpose of the role To ensure development of parts and purchasing activities to meet the QCDD targets and achieve business targets Role Description: Understand, align and sign off requirements for parts between TVS & Supplier a. SRS b. Design validation c. Part level validation d. Testing after SOP (as per AOI / AOT) Understand EV related standards such as a. Functional safety relevant according to ISO 26262 b. EMI / EMC c. Software development procedure for instance for e.g., ASPICE d. Country specific homologation and converting them into part level specifications Prepare manufacturing feasibility and APQP with suppliers Prepare cost estimation for tooling development efforts and part level and negotiate with suppliers Development of parts (Alpha to SOP) of BO parts as per agreed build wise product maturity requirements Initiate & complete PO/SA release for CBU / CKD / Imports / Spares Map & implement traceability requirements from child part level to finished product Packing sign off activity with suppliers (special requirements for EV products for e.g., ESD packing) Prepare analysis, root cause identification , solution development & implementation from Stage 30 to 90 in PQM Methodology Obtain PPAP, SPTR audit, sign off PSW & effect file transfer for all BO parts Prepare process, timeline & cost analysis for Gams/ CR with R&D QAD/ Supplier& implement based on agreed timeline Monitor validity of regulatory requirements - IMDS / Country specific homologation requirements / QMS/EHS/ OHSAS/PCB for suppliers Monitor tool life through supply quantity & additional indicators such as appearance issues, porosity rejections, supplier rejection levels & initiate tool replacement activities

We’re Hiring – Sales Team (FMCG – Tea) | Rajasthan Company: Mehta Tea Pvt. Ltd. (Brand: SANAN) Industry: FMCG (Tea) Experience Required: SR (Sales Representative): 2+ years SO (Sales Officer): 3+ years AASM (Associate Area Sales Manager): 4–5 years ASM (Area Sales Manager): 7–8 years Location: Across Rajasthan (Multiple Territories) Open Positions: Sales Representative (SR) Sales Officer (SO) Associate Area Sales Manager (AASM) Area Sales Manager (ASM) Roles & Responsibilities: SR – Sales Representative: Generate orders from retailers and wholesalers Ensure product visibility and availability at outlets Daily market visit and beat plan execution Work under the supervision of SO/AASM Achieve daily and monthly sales targets SO – Sales Officer: Appoint and manage distributors in assigned territory Handle primary & secondary sales tracking Supervise SRs and ensure effective route coverage Ensure scheme implementation and payment follow-ups Maintain stock rotation and handle billing AASM – Associate Area Sales Manager: Lead a team of SOs and SRs Drive overall business growth in the area Achieve monthly sales and distribution targets Ensure PJP (journey plan) compliance and beat productivity Coordinate between HO, distributor, and field team ASM – Area Sales Manager: Overall responsible for state Lead and train SOs, AASM, SRs under the region Market analysis, competitor tracking & forecasting Build and maintain a strong distribution network Report directly to the RSM Candidate Profile: Prior experience in FMCG Sales (Tea experience preferred) Excellent knowledge of local market & geography Strong communication and negotiation skills Proven team leadership (for AASM & ASM) Ready for extensive fieldwork and travel Locations We’re Hiring For: Jaipur | Udaipur | Jodhpur | Kota | Ajmer | Bikaner | Alwar | Bhilwara | Sikar | Sri Ganganagar | Bharatpur | Other major towns of Rajasthan Salary & Benefits: Competitive Salary (based on experience) Travel Allowance + Mobile Reimbursement Performance Incentives Career growth opportunities in a fast-growing FMCG company Apply Now: Email: hrm@sanan.im WhatsApp: 98933 75922 Mention the Position & Preferred Location in your application. Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person

As an experienced Business Analyst (Pre Sales) at RG Infotech, your primary responsibility will be Client & Business Development. You should possess good knowledge of online bidding on portals such as Freelancer and Upwork. Your role will involve interfacing with technical teams, writing and reviewing business processes, functional design, and collaborating with development teams. It is essential to have a strong working knowledge of SRS and other documentation. Your analytical skills will be crucial in asking the right questions, gathering requirements effectively, and working under pressure to deliver results. You must be a result-driven individual with the ability to manage stress, prioritize tasks, and excel in proposal making. Excellent written and verbal communication skills are necessary for effective collaboration within the team. In this role, you will conduct feasibility analysis, scope projects, and collaborate with the project management team to prioritize deliverables and negotiate on product functionalities. You will be responsible for creating detailed Business Requirement Document (BRD) and translating it into functional specifications. Additionally, you will provide analytic support by coordinating data extraction from various databases and interpreting data. Collaboration with development and analytic teams to provide reporting on software solutions will be a key aspect of your job. You will also be expected to meet and exceed targets related to revenue activities, customer acquisition, profit margin, and overall company growth. Being a team player, eager to learn, possessing a positive attitude, and being self-disciplined are qualities that will contribute to your success in this role.,

As a leading Offshore Web Development Company in Central India, we specialize in Web Development, Android, and iOS Mobile Applications. With a growing pace and a prominent Offshore client base, we are seeking a proactive individual to join our team. Your primary responsibilities will include placing posts and bids on various online platforms to generate leads, as well as posting replies and drafting proposal documents. We are looking for someone with excellent analytical and logical skills, backed by an IT background. A strong command of English writing is essential, particularly in areas of Technical Documentation and SRS. To qualify for this role, you should hold an MBA, BE, or any other graduate or postgraduate degree. Experience in freelancing, business analysis, client development, and platforms like Guru, Upwork, and Odesk will be advantageous. Skills in Business Development, Lead Generation, Cold Calling, Client Handling, Client Communication, Requirement Analysis, Technical Proposal Writing, Online Bidding, and Business Development Executive are highly desirable. If you are a motivated individual with a passion for generating leads and client development through online platforms, we would like to hear from you. Join our dynamic team and contribute to our continued growth and success.,

Req ID: 334718 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EBS DBA to join our team in Hyderabad, Telangana (IN-TG), India (IN). Senior Oracle EBS DBA 8-10 yrs Hands on experience in managing and Supporting Oracle E-Business Suite. Install/upgrade Oracle EBS, Oracle Access manager, OID Must Have OCI Cloud administration experience. Manage VM, Storage, Object Store Experience in Oracle migration to OCI Cloud Apply EBS patches, Tech-Stack Patches and DB patches, CPU/PSU patches and other patches as necessary based on all supporting products App Minor Upgrade patches Perform all the E-Business Suite (Oracle EBS) administrative maintenance tasks and admin tasks on all the supporting technologies in E-Business Suite Support and Maintain Multi Nodes Environments Support SSO, SSL implementation, Support and reconfigurations Support and Maintain Shared APPL_TOP, PCP, DMZ Support and Maintain RAC/ASM Databases Maintain EBS DR and do regular Drill Tests Troubleshoot production and non-production problems and provide a Root cause analysis to the customers. Work with Oracle Support and internal Vendor SMEs to design, trouble shoot, implement solutions in P2P Maintain and Manage all the P2P application/database related necessary configuration settings. Cloning of E-Business Suite and database across all the instances. Environment clone: including EBS, database and all supporting tools for P2P Incident and problem management Raising SRs with Oracle and managing all the issues in middleware queue Maintain and manage all E-Business instance support 24X7 including non-production environments. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: 334718 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EBS DBA to join our team in Hyderabad, Telangana (IN-TG), India (IN). Senior Oracle EBS DBA 8-10 yrs Hands on experience in managing and Supporting Oracle E-Business Suite. Install/upgrade Oracle EBS, Oracle Access manager, OID Must Have OCI Cloud administration experience. Manage VM, Storage, Object Store Experience in Oracle migration to OCI Cloud Apply EBS patches, Tech-Stack Patches and DB patches, CPU/PSU patches and other patches as necessary based on all supporting products App Minor Upgrade patches Perform all the E-Business Suite (Oracle EBS) administrative maintenance tasks and admin tasks on all the supporting technologies in E-Business Suite Support and Maintain Multi Nodes Environments Support SSO, SSL implementation, Support and reconfigurations Support and Maintain Shared APPL_TOP, PCP, DMZ Support and Maintain RAC/ASM Databases Maintain EBS DR and do regular Drill Tests Troubleshoot production and non-production problems and provide a Root cause analysis to the customers. Work with Oracle Support and internal Vendor SMEs to design, trouble shoot, implement solutions in P2P Maintain and Manage all the P2P application/database related necessary configuration settings. Cloning of E-Business Suite and database across all the instances. Environment clone: including EBS, database and all supporting tools for P2P Incident and problem management Raising SRs with Oracle and managing all the issues in middleware queue Maintain and manage all E-Business instance support 24X7 including non-production environments. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Why Glasier Inc. For Your Dream Job? We're a passionate group of tech enthusiasts & creatives who live and breathe innovation. We're looking for energetic innovators, thinkers, and doers who thrive on learning, adapting quickly, and executing in real-time if you're a creative thinker with design, a marketer with a story to tell, or a passionate professional. Apply Now 05 Business Analyst Openings: 01 Exp.: 3.5 - 4 Years Job Description: Key Responsibilities: Pre Sales Activities Collaborate with sales and technical teams to understand client needs. Prepare business proposals, highlevel solutions, and effort estimations. Participate in client calls, RFP responses, and solution presentations. Post Sales Responsibilities Conduct detailed requirement gathering sessions with stakeholders. Translate business needs into SRS, BRD, FRD, user stories, and workflows. Assist in defining MVPs, sprint planning, and release scope. Documentation & Analysis Create and maintain high quality documentation: SRS (Software Requirements Specification) BRD (Business Requirement Document) FRD (Functional Requirement Document) Maintain change logs, impact analysis, and approval matrices. AI Driven Work Management Contribute to designing or optimizing AI powered solutions/workflows. Identify automation opportunities using AI/ML technologies. Assist in data preparation and logic design for AI integration. Project & Team Coordination Act as a bridge between clients, developers, testers, and PMs. Support QA with test case validation and UAT signoffs. Own change request management and backlog prioritization. Provide functional leadership within Agile or hybrid project teams. Key Skills & Competencies: Strong documentation and business analysis skills. Experience in presales and post sales client interaction. Good understanding of AI/ML use cases and application contexts. Exposure to leading Agile frameworks: Scrum, Kanban, Waterfall. Proficient in tools like JIRA, Figma, Excel, and Draw\.io. Strong analytical and problem solving capabilities. Excellent verbal and written communication skills. Preferred Qualifications: Experience working in cross functional teams with developers, QA, and PMs. Familiarity with API documentation tools, data modeling, and process design. Soft Skills: Client facing confidence with strong presentation skills. Leadership potential; ability to guide junior analysts or task leads. Detail oriented with the ability to manage multiple priorities. PERKS & BENEFITS Working With Glasier Inc. We take care of our team members, so they can deliver their best work. Here are a few of the benefits and perks we offer to our employees: 5 Days Working Per Week Mentorship Mindfulness Flexible Working Hours International Exposures Dedicated Pantry Area Free Snacks & Drinks Open Work Culture Competitive Salary And Benefits Festival, Birthday & Work Anniversary Celebration Performance Appreciation Bonus & Rewards Employee Friendly Leave Policies Join our team now Send us an email hr@glasierinc.com Whats app on +91 95102 61901 Call at +91 95102 61901

Req ID: 334718 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EBS DBA to join our team in Hyderabad, Telangana (IN-TG), India (IN). Senior Oracle EBS DBA 8-10 yrs Hands on experience in managing and Supporting Oracle E-Business Suite. Install/upgrade Oracle EBS, Oracle Access manager, OID Must Have OCI Cloud administration experience. Manage VM, Storage, Object Store Experience in Oracle migration to OCI Cloud Apply EBS patches, Tech-Stack Patches and DB patches, CPU/PSU patches and other patches as necessary based on all supporting products App Minor Upgrade patches Perform all the E-Business Suite (Oracle EBS) administrative maintenance tasks and admin tasks on all the supporting technologies in E-Business Suite Support and Maintain Multi Nodes Environments Support SSO, SSL implementation, Support and reconfigurations Support and Maintain Shared APPL_TOP, PCP, DMZ Support and Maintain RAC/ASM Databases Maintain EBS DR and do regular Drill Tests Troubleshoot production and non-production problems and provide a Root cause analysis to the customers. Work with Oracle Support and internal Vendor SMEs to design, trouble shoot, implement solutions in P2P Maintain and Manage all the P2P application/database related necessary configuration settings. Cloning of E-Business Suite and database across all the instances. Environment clone: including EBS, database and all supporting tools for P2P Incident and problem management Raising SRs with Oracle and managing all the issues in middleware queue Maintain and manage all E-Business instance support 24X7 including non-production environments. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Title: L2- IT Support Engineer Client: Genpact Experience: 3+ Notice Period: Immediate - 15 days Roles and Responsibilities: Key Responsibilities: Incident & Service Request (SR) Management: Efficient handling of incidents and SRs through the CRM tool ( ServiceNow ), ensuring timely resolution and SLA compliance. End User Experience Management: Provide professional "meet and greet" support to end users with prompt resolution of IT issues and requests, enhancing overall satisfaction. Executive Support & Experience Management: Deliver high-quality, priority IT support to senior executives with professionalism and efficiency, leaving a lasting positive impression of IT services. Onboarding Support: Ensure a "WOW" experience for new hires through Day 1 IT asset issuance and workstation readiness, promoting a smooth onboarding process. Endpoint Readiness: Prepare IT assets through imaging, media sanitization (using tools like KillDisk , Blancco , etc.), quality checks, and labeling. IMAC Support (Install, Move, Add, Change): Provide end-to-end support for laptops, Chromebooks, MacBooks, desktops, and peripherals including printers and scanners. Endpoint Support (Remote & Deskside): Deliver first-level hardware, operating system, and application support for all endpoint devices (Windows & Mac OS environments). Endpoint Redeployment: Perform part/unit replacements, reimaging, media sanitization, and quality checks for redeployed IT assets. Vendor/Partner Coordination: Liaise with OEMs and partners for warranty claims and escalations to ensure timely resolution and minimal downtime. Data Center (DC) & Telecom Support: Provide hands-and-feet support for incidents, service requests, changes, and new infrastructure projects within DC and telecom domains. Transition & Infra Project Support: Support new transitions and infrastructure deployments requiring on-site technical assistance. Scheduled IT Activities: Perform routine checks and maintenance of training rooms, video conferencing rooms, and data center hygiene. IT Asset Management Support: Manage the full IT asset lifecycle using HAM Pro , including receiving, stacking, recording, issuing, returns, redeployment, disposal/donation, and maintaining accurate asset states. Metrics & SLA Monitoring: Maintain awareness of SLA commitments and critical metrics, ensuring consistent tracking and performance adherence.

Title: L2- IT Support Engineer Client: Genpact Experience: 3+ Notice Period: Immediate - 15 days Roles and Responsibilities: Key Responsibilities: Incident & Service Request (SR) Management: Efficient handling of incidents and SRs through the CRM tool ( ServiceNow ), ensuring timely resolution and SLA compliance. End User Experience Management: Provide professional "meet and greet" support to end users with prompt resolution of IT issues and requests, enhancing overall satisfaction. Executive Support & Experience Management: Deliver high-quality, priority IT support to senior executives with professionalism and efficiency, leaving a lasting positive impression of IT services. Onboarding Support: Ensure a "WOW" experience for new hires through Day 1 IT asset issuance and workstation readiness, promoting a smooth onboarding process. Endpoint Readiness: Prepare IT assets through imaging, media sanitization (using tools like KillDisk , Blancco , etc.), quality checks, and labeling. IMAC Support (Install, Move, Add, Change): Provide end-to-end support for laptops, Chromebooks, MacBooks, desktops, and peripherals including printers and scanners. Endpoint Support (Remote & Deskside): Deliver first-level hardware, operating system, and application support for all endpoint devices (Windows & Mac OS environments). Endpoint Redeployment: Perform part/unit replacements, reimaging, media sanitization, and quality checks for redeployed IT assets. Vendor/Partner Coordination: Liaise with OEMs and partners for warranty claims and escalations to ensure timely resolution and minimal downtime. Data Center (DC) & Telecom Support: Provide hands-and-feet support for incidents, service requests, changes, and new infrastructure projects within DC and telecom domains. Transition & Infra Project Support: Support new transitions and infrastructure deployments requiring on-site technical assistance. Scheduled IT Activities: Perform routine checks and maintenance of training rooms, video conferencing rooms, and data center hygiene. IT Asset Management Support: Manage the full IT asset lifecycle using HAM Pro , including receiving, stacking, recording, issuing, returns, redeployment, disposal/donation, and maintaining accurate asset states. Metrics & SLA Monitoring: Maintain awareness of SLA commitments and critical metrics, ensuring consistent tracking and performance adherence.

Title: L2- IT Support Engineer Client: Genpact Experience: 3+ Notice Period: Immediate - 15 days Roles and Responsibilities: Key Responsibilities: Incident & Service Request (SR) Management: Efficient handling of incidents and SRs through the CRM tool ( ServiceNow ), ensuring timely resolution and SLA compliance. End User Experience Management: Provide professional "meet and greet" support to end users with prompt resolution of IT issues and requests, enhancing overall satisfaction. Executive Support & Experience Management: Deliver high-quality, priority IT support to senior executives with professionalism and efficiency, leaving a lasting positive impression of IT services. Onboarding Support: Ensure a "WOW" experience for new hires through Day 1 IT asset issuance and workstation readiness, promoting a smooth onboarding process. Endpoint Readiness: Prepare IT assets through imaging, media sanitization (using tools like KillDisk , Blancco , etc.), quality checks, and labeling. IMAC Support (Install, Move, Add, Change): Provide end-to-end support for laptops, Chromebooks, MacBooks, desktops, and peripherals including printers and scanners. Endpoint Support (Remote & Deskside): Deliver first-level hardware, operating system, and application support for all endpoint devices (Windows & Mac OS environments). Endpoint Redeployment: Perform part/unit replacements, reimaging, media sanitization, and quality checks for redeployed IT assets. Vendor/Partner Coordination: Liaise with OEMs and partners for warranty claims and escalations to ensure timely resolution and minimal downtime. Data Center (DC) & Telecom Support: Provide hands-and-feet support for incidents, service requests, changes, and new infrastructure projects within DC and telecom domains. Transition & Infra Project Support: Support new transitions and infrastructure deployments requiring on-site technical assistance. Scheduled IT Activities: Perform routine checks and maintenance of training rooms, video conferencing rooms, and data center hygiene. IT Asset Management Support: Manage the full IT asset lifecycle using HAM Pro , including receiving, stacking, recording, issuing, returns, redeployment, disposal/donation, and maintaining accurate asset states. Metrics & SLA Monitoring: Maintain awareness of SLA commitments and critical metrics, ensuring consistent tracking and performance adherence.

Title: L2- IT Support Engineer Client: Genpact Experience: 3+ Notice Period: Immediate - 15 days Roles and Responsibilities: Key Responsibilities: Incident & Service Request (SR) Management: Efficient handling of incidents and SRs through the CRM tool ( ServiceNow ), ensuring timely resolution and SLA compliance. End User Experience Management: Provide professional "meet and greet" support to end users with prompt resolution of IT issues and requests, enhancing overall satisfaction. Executive Support & Experience Management: Deliver high-quality, priority IT support to senior executives with professionalism and efficiency, leaving a lasting positive impression of IT services. Onboarding Support: Ensure a "WOW" experience for new hires through Day 1 IT asset issuance and workstation readiness, promoting a smooth onboarding process. Endpoint Readiness: Prepare IT assets through imaging, media sanitization (using tools like KillDisk , Blancco , etc.), quality checks, and labeling. IMAC Support (Install, Move, Add, Change): Provide end-to-end support for laptops, Chromebooks, MacBooks, desktops, and peripherals including printers and scanners. Endpoint Support (Remote & Deskside): Deliver first-level hardware, operating system, and application support for all endpoint devices (Windows & Mac OS environments). Endpoint Redeployment: Perform part/unit replacements, reimaging, media sanitization, and quality checks for redeployed IT assets. Vendor/Partner Coordination: Liaise with OEMs and partners for warranty claims and escalations to ensure timely resolution and minimal downtime. Data Center (DC) & Telecom Support: Provide hands-and-feet support for incidents, service requests, changes, and new infrastructure projects within DC and telecom domains. Transition & Infra Project Support: Support new transitions and infrastructure deployments requiring on-site technical assistance. Scheduled IT Activities: Perform routine checks and maintenance of training rooms, video conferencing rooms, and data center hygiene. IT Asset Management Support: Manage the full IT asset lifecycle using HAM Pro , including receiving, stacking, recording, issuing, returns, redeployment, disposal/donation, and maintaining accurate asset states. Metrics & SLA Monitoring: Maintain awareness of SLA commitments and critical metrics, ensuring consistent tracking and performance adherence.

Title: L2- IT Support Engineer Client: Genpact Experience: 3+ Notice Period: Immediate - 15 days Roles and Responsibilities: Key Responsibilities: Incident & Service Request (SR) Management: Efficient handling of incidents and SRs through the CRM tool ( ServiceNow ), ensuring timely resolution and SLA compliance. End User Experience Management: Provide professional "meet and greet" support to end users with prompt resolution of IT issues and requests, enhancing overall satisfaction. Executive Support & Experience Management: Deliver high-quality, priority IT support to senior executives with professionalism and efficiency, leaving a lasting positive impression of IT services. Onboarding Support: Ensure a "WOW" experience for new hires through Day 1 IT asset issuance and workstation readiness, promoting a smooth onboarding process. Endpoint Readiness: Prepare IT assets through imaging, media sanitization (using tools like KillDisk , Blancco , etc.), quality checks, and labeling. IMAC Support (Install, Move, Add, Change): Provide end-to-end support for laptops, Chromebooks, MacBooks, desktops, and peripherals including printers and scanners. Endpoint Support (Remote & Deskside): Deliver first-level hardware, operating system, and application support for all endpoint devices (Windows & Mac OS environments). Endpoint Redeployment: Perform part/unit replacements, reimaging, media sanitization, and quality checks for redeployed IT assets. Vendor/Partner Coordination: Liaise with OEMs and partners for warranty claims and escalations to ensure timely resolution and minimal downtime. Data Center (DC) & Telecom Support: Provide hands-and-feet support for incidents, service requests, changes, and new infrastructure projects within DC and telecom domains. Transition & Infra Project Support: Support new transitions and infrastructure deployments requiring on-site technical assistance. Scheduled IT Activities: Perform routine checks and maintenance of training rooms, video conferencing rooms, and data center hygiene. IT Asset Management Support: Manage the full IT asset lifecycle using HAM Pro , including receiving, stacking, recording, issuing, returns, redeployment, disposal/donation, and maintaining accurate asset states. Metrics & SLA Monitoring: Maintain awareness of SLA commitments and critical metrics, ensuring consistent tracking and performance adherence.