748 Srs Jobs - Page 11

Greetings from DEV IT Limited ! As per our discussion, Pls note below JD of Business Analyst and Detail of Dev Information Technology Limited : About Company:- Dev IT, We are trusted as one of the leading IT enabled services provider, having a remarkable track record of consistently delivering workable and robust solutions. This becomes possible as we adopt continual innovation and remain committed to quality, implement and refine processes and leverage technological prowess. With the best software and hardware environments coupled with state-of-the-art communication facilities; our offices are fully equipped to work as virtual extensions of clients environment, providing 247 services. Founded in 1997 in Ahmedabad, India one of the fastest growing metros of India : Branch offices in India & Canada Multi-million US$ turnover with CAGR of 20% 1200+ certified and skilled professionals serving more than 500+ clients globally Offering end-to-end solutions to meet IT and ICT needs of clients CMMi Level 3 Company. In 2015 it becomes First ever Gujarat based IT Company to be nominated in the NASSCOM Executive Council. Become first ever Gujarat based IT Company to be listed on NSE Emerge exchange Please find below the company website: http://www.devitpl.com/ Job Details : Experience – 5+ Years Location – Gandhinagar Salary – Best in Industry Job Description: Project Planning and Scheduling Technical Knowledge in Software Development Stakeholder Communication Change Management Documentation FRS, SRS, FRD

Job Title : Email Customer Support Location State : Haryana Location City : Gurgaon Experience Required : 2+ Year(s) CTC Range : 3.80 LPA Shift: 1PM - 10PM; 6AM - 3PM; 9PM - 6PM Work Mode: Hybrid Employment Type: Contract Skills: Email Support, CRM, and Communication Skills Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American research and advisory firm focusing on business and technology topics. It provides its products and services through research reports, conferences, and consulting. About The Job: The primary responsibility of the role is to support Client’s Research Engagement Services team with the timely processing of internal and external email volume. Additional responsibilities include service request creation and routing of requests to the appropriate internal teams. The hours for this position are 1PM - 10PM; 6AM - 3PM; 9PM - 6PM IST. Essential Job Functions: Key responsibilities include: Monitoring assigned email boxes and promptly processing emails into Client’s CRM database during working hours. Creating Service Requests (SRs) in Client’s CRM system as the requests are received. Monitoring a general queue for SRs and promptly routing them to the appropriate teams Provide training and shadowing for new associates in this role. Maintaining a record of emails processed On a typical day you will: Experience an upbeat, positive culture. Teamwork, integrity, objectivity, and a client focused mindset are central to our values. Work with teammates and build strong working relationships with the Client Research & Advisory Expert community. Receive unlimited access to all Client research content. Qualifications: Proficient in English language Great written and verbal communication skills Ability to provide world-class service by engaging directly with internal partners and clients Strong customer service mindset Strong time management and organizational skills Ability to prioritize tasks effectively Attention to detail Ability to use problem solving skills to highlight urgent issues, when needed. Ability to learn new systems and tools quickly Ability to work independently and as part of a team Ability to work with cross functional teams Preferred: Prior work experience in customer service Preferred: Experience working across multiple time zones Bachelor's degree How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Interested candidates share resume to: tanu.kumari@varite.com

Document verification which received for modification for various branches. Good knowledge of desktop/Laptop Processing SRs in define TAT. accuracy in work Speak to branches if any queries hence good communication skills require

Looking for an experienced Research Engagement Services specialist who do have relevant work experience in support Research Engagement Services team with the timely processing of internal and external email volume. Experience: 1 to 3 years Location: Remote Looking for Early Joiners- (Immediate/15 days) The primary responsibility of the role is to support company’s APAC Research Engagement Services team with the timely processing of internal and external email volume. Key Responsibilities: Monitoring the Research Interview (RI) email box and promptly processing emails during working hours. Creating Service Requests (SRs) in CRM system against daily outreach requests received. Timely completion of outreach requests within 48 hours of receipt. Provide training and shadowing for new associates in this role. Provide weekly email and outreach report detailing the number of emails logged and research interviews scheduled. Skills: Strong verbal and written communication Prior work experience in customer service · Experience working across multiple time zones. Ability to work with cross functional teams. *** ONLY RELEVANT/SHORTLISTED CANDIDATES WILL BE CONTACTED*** Interested candidates can also share their updated resume at shivani.khanna@excelgens.com with the below mentioned details. Full Name: Total Experience : CCTC: ECTC: Notice Period (LWD if serving): Holding any Offer: Current Location: Regards

Job Title : Specialist, Research Engagement Services I Location: Gurgaon, HR Experience Required: 2-4 Years Budget: 3 to 3.8 LPA Role Type/Shift : Contract/1:00pm - 10:00pm IST or 6:00am – 3:00pm IST or 9:00am – 6:00pm IST Contract Duration: 4 Months (With Possible Extension) About The Job: Company Name: VARITE India Private Limited About The Client: An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms. The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000. Essential Job Functions: The primary responsibility of the role is to support client’s Research Engagement Services team with the timely processing of internal and external email volume. Additional responsibilities include service request creation and routing of requests to the appropriate internal teams. Monitoring assigned email boxes and promptly processing emails into Gartner’s CRM database during working hours. Monitoring a general queue for SRs and promptly routing them to the appropriate teams. Provide training and shadowing for new associates in this role. Qualifications: Proficient in English language. Great written and verbal communication skills Ability to provide world-class service by engaging directly with internal partners and clients. Ability to prioritize tasks effectively Ability to learn new systems and tools quickly Preferred: Prior work experience in customer service Preferred: Experience working across multiple time zones Shift Timing: The hours for this position are 1:00pm - 10:00pm IST or 6:00am – 3:00pm IST or 9:00am – 6:00pm IST How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE. Experience Level Bonus Referral: 0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or Client ability status.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Title - Business Analyst Overall Years of Experience - Not above 14 years Relevant Years of Experience - 6+ Required Qualification Graduation + MBA Graduation Graduate – Bachelor’s Degree Certification Business Analyst certification preferred Desirable Roles and Responsibilities Essential Job Functions Understand the customer business requirements and articulate them in the form of user stories, business requirement documents Act as a liaison between the business client and technical team by planning, conducting, and directing the analysis of complex business problems Support client’s organizational transformation goals by understanding the operational current state, future state and business values; helping to define and drive business solutions to meet the transformation goals. Analyze and provide input on the methodologies and frameworks to be used during the requirement and execution of projects. Attention to detail, while staying focused on the big picture Natural analytical way of thinking and be able to explain difficult concepts to non-technical users Prepare BRD, FRD, SRS, User stories , Success criteria ,Business case development, process models. Etc Strong knowledge business case writing & in BPM (Business process management) Define scope and objectives and formulate systems to parallel overall business strategies Strong stakeholder Management Lead requirements elicitation sessions to understand business problems Determine the gaps between requirements and product functionalities and define workable solutions to bridge the gaps Be part of a scrum team and help Product Owner in Sprint Prioritization (Agile Knowledge) Work directly with all levels through to executive & senior management across the organization and be considered as a high-level expert Engage at the pre-sales stage to ensure the business drivers are understood and that the solutions proposed are targeted to help meet the business value / KPI’s indicated Experience leading a business requirement process with both technical and business partners Drive and help execute Strategy by understanding the best mix of technologies and platforms Working closely with the Development Team during the Implementation to ensure close monitoring and adherence to the Design Excellent verbal and written communication skills; strong presence in front of senior executives, presentation skills & Workshops Ensuring successful Solution platform adoption by working closely with the Enterprise customers Have experience in program /Project management Skills Technical Skills/Tools Requirement (good to have) Business Analysis, ,BPM ,Gap Analysis Preparation of URD/BRD Functional Specification, SIT, UAT, Implementation, transition to BAU, BRD/FRD, Business Analysis, Product Management, Configuration management, Requirement Analysis, Ideation & requirement gathering Workshop facilitation etc. Experienced in Program and Project Management Life Cycle (Waterfall and Agile Methodologies) Experience with SAP, ERP, Integration platforms ,MuleSoft ,SDLC & financial services JIRA, Confluence, MS Office365 suite and MS Project, MS Visio, MS Dynamics, DevOps Other Requirements: Flexibility in working hours to accommodate US & multiple APAC time zones if needed EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Title : Email Customer Support Location State : Haryana Location City : Gurgaon Experience Required : 2+ Year(s) CTC Range : 3.80 LPA Shift: 1PM - 10PM; 6AM - 3PM; 9PM - 6PM Work Mode: Hybrid Employment Type: Contract Skills: Email Support, CRM, and Communication Skills Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American research and advisory firm focusing on business and technology topics. It provides its products and services through research reports, conferences, and consulting. About The Job: The primary responsibility of the role is to support Client’s Research Engagement Services team with the timely processing of internal and external email volume. Additional responsibilities include service request creation and routing of requests to the appropriate internal teams. The hours for this position are 1PM - 10PM; 6AM - 3PM; 9PM - 6PM IST. Essential Job Functions: Key responsibilities include: Monitoring assigned email boxes and promptly processing emails into Client’s CRM database during working hours. Creating Service Requests (SRs) in Client’s CRM system as the requests are received. Monitoring a general queue for SRs and promptly routing them to the appropriate teams Provide training and shadowing for new associates in this role. Maintaining a record of emails processed On a typical day you will: Experience an upbeat, positive culture. Teamwork, integrity, objectivity, and a client focused mindset are central to our values. Work with teammates and build strong working relationships with the Client Research & Advisory Expert community. Receive unlimited access to all Client research content. Qualifications: Proficient in English language Great written and verbal communication skills Ability to provide world-class service by engaging directly with internal partners and clients Strong customer service mindset Strong time management and organizational skills Ability to prioritize tasks effectively Attention to detail Ability to use problem solving skills to highlight urgent issues, when needed. Ability to learn new systems and tools quickly Ability to work independently and as part of a team Ability to work with cross functional teams Preferred: Prior work experience in customer service Preferred: Experience working across multiple time zones Bachelor's degree How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Interested candidates can share their resume at Muskaan@varite.com

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Description Title - Business Analyst Overall Years Of Experience Not above 12 years Relevant Years of Experience 6+ Required Qualification Graduation + MBA Graduation Graduate – Bachelor’s Degree Certification Business Analyst certification preferred Roles And Responsibilities Essential Job Functions Understand the customer business requirements and articulate them in the form of user stories, business requirement documents Act as a liaison between the business client and technical team by planning, conducting, and directing the analysis of complex business problems Support client’s organizational transformation goals by understanding the operational current state, future state and business values; helping to define and drive business solutions to meet the transformation goals Analyze and provide input on the methodologies and frameworks to be used during the requirement and execution of projects. Attention to detail, while staying focused on the big picture Natural analytical way of thinking and be able to explain difficult concepts to non-technical users Strong knowledge business case writing & in BPM (Business process management) Strong knowledge in Process design and reengineering Delivery Develop To-Be-Model, perform Gap analysis Analyze the client business deliverables & identify the area of improvement to support the business performance. Define scope and objectives and formulate systems aligned with overall business strategies. Strong stakeholder Management Lead requirements elicitation sessions & workshops to understand business problems Proven track records in conducting successful workshops/informational interviews/brain storming session Determine the gaps between requirements and product functionalities and define workable solutions to bridge the gaps Be part of a scrum team and help Product Owner in Sprint Prioritization (Agile Knowledge) Work directly with all levels through to executive & senior management across the organization and be considered as a high-level expert Engage at the pre-sales stage to ensure the business drivers are understood and that the solutions proposed are targeted to help meet the business value / KPI’s indicated Drive and help execute Strategy by understanding the best mix of technologies and platforms Excellent verbal and written communication skills; strong presence in front of senior executives, presentation skills & Workshops Prepare BRD, FRD, SRS , User stories , Success criteria ,Business case development, process models. Etc Ensuring successful Solution platform adoption by working closely with the Enterprise customers Technical Skills/Tools Requirement Business Analysis, ,BPM , Business Process Model ,Business Process Architect , Stakeholder Management, Process re-engineering & continuous Process Improvement ,Gap Analysis ,BRD, Product Management, Configuration management, Requirement Analysis, Ideation & requirement gathering Workshop facilitation etc. MS Visio ,Mural ,Miro, JIRA, Confluence, MS Office365 suite and MS Project, MS Visio Skills Technical Skills/Tools Requirement (good to have) Gap Analysis Preparation of URD/BRD Functional Specification, SIT, UAT, Implementation, transition to BAU, BRD/FRD, User stories Experienced in Program and Project Management Life Cycle (Waterfall and Agile Methodologies) Experience with SAP, ERP, Integration platforms ,MuleSoft ,SDLC & financial services MS Dynamics, DevOps Other Requirements: Flexibility in working hours to accommodate US & multiple APAC time zones if needed EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

He/ She should have the expertise in the following areas: Hands on experience in open source Technologies like java,j2ee, spring boot,spring mvc,mysql,jasper etc. Expertise in documentations like FRS,SRS,HLD,LLD, Traceability Matrix etc. Strong experience in application of UML, Design Patterns in design of solutions Strong Database skills including MySql etc. Must involved in at least one complete SDLC of a large size project Conversant with the latest technological developments including SOA and Agile Conversant with platforms, tools and frameworks used in application development Experience on the use of software development best practices, tools and technologies. Experience to Identify performance, reliability, security & integration bottlenecks and suggest recommendations. Expertise in REST API integration Skills:- J2EE, Spring Boot and Hibernate (Java)

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

About The Organisation AllCloud is a leading SaaS technology solutions company, creating innovative products that revolutionize service delivery and consumption. Headquartered in Hyderabad, India, AllCloud serves over 500 clients across India and Southeast Asia. Collaborating with corporations and companies of various sizes, AllCloud’s team and technology enable customer growth and scalability. Visit us at https://allcloud.in ROLE RESPONSIBILITES Evaluate Business Processes: Anticipate requirements, uncover areas for improvement, and develop/implement solutions. Requirements Analysis: Perform thorough requirements analysis to ensure effective solutions. Documentation & Communication: Document and communicate the results of your efforts effectively. Cross-Functional Collaboration: Communicate insights and plans with cross-functional teams and management. Stakeholder Engagement: Gather critical information from meetings and produce useful reports. Client & Team Coordination: Work closely with clients, technical teams, and management. Certification Advantage: Certifications like CBAP, PBA are a plus. Requirement Prioritization: Prioritize requirements from various stakeholders. Collaboration with Development & Testing Teams: Ensure that the development and testing teams clearly understand the requirements. Scenario Preparation: Prepare applicable scenarios for the development and testing teams. Weekly Updates: Send weekly project status updates to stakeholders. Methodology Knowledge: Have knowledge of SDLC, Agile methodologies, and sprint management. Role Requirements Experience: 1 to 2 years in business analysis or a related field. Analytical Skills: Strong analytical and conceptual thinking skills. Documentation: Ability to write SRS documents and detailed user stories. Communication: Fluency in Hindi and English. Technical Skills: Advanced technical skills and experience with Microsoft applications (Word, Excel, Outlook). Documentation & Presentation: Excellent documentation skills and experience in creating reports and presentations. Commitment: A track record of following through on commitments. Travel: Willingness to travel as required. ACADEMIC QUALIFICATION MBA fresher or Non-MBA with 1 to 2 years of relevant experience. This job description outlines the key responsibilities and qualifications required for the Business Analyst role. If you are passionate about technology, possess strong analytical skills, and enjoy working in a dynamic environment, we encourage you to apply.

ABOUT THE ORGANISATION AllCloud is a leading SaaS technology solutions company, creating innovative products that revolutionize service delivery and consumption. Headquartered in Hyderabad, India, AllCloud serves over 500 clients across India and Southeast Asia. Collaborating with corporations and companies of various sizes, AllCloud’s team and technology enable customer growth and scalability. Visit us at https://allcloud.in ROLE RESPONSIBILITES Evaluate Business Processes: Anticipate requirements, uncover areas for improvement, and develop/implement solutions. Requirements Analysis: Perform thorough requirements analysis to ensure effective solutions. Documentation & Communication: Document and communicate the results of your efforts effectively. Cross-Functional Collaboration: Communicate insights and plans with cross-functional teams and management. Stakeholder Engagement: Gather critical information from meetings and produce useful reports. Client & Team Coordination: Work closely with clients, technical teams, and management. Certification Advantage: Certifications like CBAP, PBA are a plus. Requirement Prioritization: Prioritize requirements from various stakeholders. Collaboration with Development & Testing Teams: Ensure that the development and testing teams clearly understand the requirements. Scenario Preparation: Prepare applicable scenarios for the development and testing teams. Weekly Updates: Send weekly project status updates to stakeholders. Methodology Knowledge: Have knowledge of SDLC, Agile methodologies, and sprint management. ROLE REQUIREMENTS Experience: 1 to 2 years in business analysis or a related field. Analytical Skills: Strong analytical and conceptual thinking skills. Documentation: Ability to write SRS documents and detailed user stories. Communication: Fluency in Hindi and English. Technical Skills: Advanced technical skills and experience with Microsoft applications (Word, Excel, Outlook). Documentation & Presentation: Excellent documentation skills and experience in creating reports and presentations. Commitment: A track record of following through on commitments. Travel: Willingness to travel as required. ACADEMIC QUALIFICATION MBA fresher or Non-MBA with 1 to 2 years of relevant experience. This job description outlines the key responsibilities and qualifications required for the Business Analyst role. If you are passionate about technology, possess strong analytical skills, and enjoy working in a dynamic environment, we encourage you to apply.

POSITION: Python Django Developer Experience Required : 3–5 years Key Responsibilities: Design and develop secure REST APIs using Django and Django REST Framework Build scalable backend architecture with PostgreSQL Implement user roles, access control, and financial transaction logic Integrate Razor pay/Cash free and handle real-time payment status updates Set up notification services (email/SMS) and background jobs using Celery Optimize database performance, implement caching and logging Collaborate with React Native frontend team and product designers Ensure complete test coverage and code quality using unit tests and Git workflows Must-Have Skills: Django, DRF, PostgreSQL, Redis, Celery RESTful API design & JWT Authentication Deployment experience (Ubuntu, NGINX, Gunicorn) Git, Docker, CI/CD tools Understanding of web security practices (OWASP, encryption, rate limiting) Bonus Skills: Experience in SaaS platforms or financial workflows Working knowledge of third-party APIs (SMS, Geolocation, Notifications) Ability to write technical documentation (SRS-level clarity) How to Apply : Email your resume and GitHub profile to careers@willgibbins.in with the subject line: Django Developer – PayTrack Project Job Type: Full-time Pay: From ₹40,000.00 per month Benefits: Work from home Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Description: Business Development Executive (Pre-Sale) Shri Genesis Software Solutions is a dynamic and innovative IT services/consulting company rapidly expanding its market presence. We seek a highly motivated and experienced Business Development Executive to join our team and contribute to our continued growth. Key Responsibilities: ● Use bidding portals such as Freelancer, and Upwork, to find new business opportunities. ● Prepare comprehensive documentation, including BRD, SRS and FRS. ● Leverage LinkedIn Sales Navigator for prospecting and lead generation. ● Achieve business development goals both independently and collaboratively. ● Secure "Big Meetings" with potential clients and effectively present our services. ● Manage and enhance existing client relationships to ensure long-term partnerships. ● Recommend and implement new sales approaches to drive business growth. Qualifications: ● Minimum 6 months of proven experience as a Business Development Executive. ● Proficient in using bidding portals such as Freelancer, Upwork, etc. ● Strong experience in preparing documentation, including BRD, SRS, and FRS. ● Familiarity with LinkedIn Sales Navigator is a plus. ● Excellent written and verbal communication skills. ● Proactive and results-driven approach to business development. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): Are you from an IT background? Education: Bachelor's (Preferred) Experience: Direct sales: 1 year (Preferred) Business development (Pre sale): 1 year (Required) Bidding: 1 year (Required) Language: English (Required)

We’re Hiring: Business Analyst – IT Industry Location: Bhopal | Company: Newrise Technosys Pvt. Ltd . Experience: 2–3 Years | Employment Type: Full-time About the Role: We are looking for a proactive and detail-oriented Business Analyst to join our growing team at Newrise Technosys Pvt. Ltd. You will act as a bridge between clients and the technical team, translating business needs into functional requirements and ensuring project clarity and success. Key Responsibilities: Understand client requirements and translate them into clear, structured documentation (SRS, BRD, user stories, flowcharts, etc.) Conduct requirement-gathering sessions, client interviews, and market research Collaborate closely with project managers, developers, and designers to ensure delivery as per client expectations Create visually appealing presentations, reports, and documentation using tools like Canva, MS Word, PowerPoint, etc. Support in product demos, proposal preparation, and client communications Maintain project documentation and track changes and revisions Conduct basic functional testing and validation of deliverables Required Skills & Qualifications: ✔ 2–3 years of experience as a Business Analyst in the IT industry ✔ Excellent written and verbal communication skills ✔ Strong presentation and client interaction skills ✔ Proficiency in documentation tools (MS Office, Google Docs, etc.) ✔ Experience with Canva or other design tools for formatting and visual documentation ✔ Knowledge of SDLC, Agile/Scrum methodology is a plus ✔ Ability to work independently and manage multiple tasks simultaneously ✔ Detail-oriented with strong analytical and problem-solving abilities Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

What You Can Expect As a Business Analyst (Revenue Operations) at Zoom, you will have the opportunity to drive key initiatives and contribute significantly to projects, which require a proactive and strategic approach. The ideal candidate should possess understanding of the revenue operations/deal desk operations ecosystem with hands-on experience in creating Business Requirements Documents , and through a deep understanding of business processes, will drive impactful change within the organization. About The Team As the Business Transformation Sales Operations Analyst supporting Go-To-Market (GTM) teams, you will analyze, design, and implement business systems and processes that enable the sales organization. This includes expertise in sales processes (Quote to Cash, Sales Forecasting, Pipeline Management, Lead to Opportunity), GTM strategy, and CRM tools like Salesforce. You’ll work closely with Product, Sales, Marketing, and Engineering to create Business Requirements Documents (BRDs), optimize systems, improve efficiency, and lead strategic improvements aligned with Zoom’s sales goals. Responsibilities Industry Experience (Mandatory): Background in the SaaS or technology sector, with direct involvement in Revenue Operations or Deal Desk Operations. Proven experience in managing/supporting and optimizing Lead to Quote, Quote to Cash processes, as well as knowledge in key Revenue Operations functions such as Lead to Opportunity, Forecasting, Pipeline Management, or Sales Commissions. Business Analysis (Mandatory): Should have worked on projects where one has demonstrated expertise in gathering, analyzing, and documenting business requirements, scope of the project, challenges, solution and implementation plan with workflows. Documentation Skills (Mandatory): The ideal candidate must have extensive hands -on experience in Business Requirement Documentation (BRD), SRS, creating user stories, and other technical/ policies/ procedures documentation. Technical Acumen: Practical experience with Salesforce Sales Cloud, including a solid understanding of lead management workflows, opportunity stages, contract management, and quote processes (Deal Desk operations). Some familiarity with SFDC integrations with various sales and marketing tools such as LeadSpace, LeanData, Pardot, Marketo, Outreach, ZoomInfo, Zuora, CPQ tools, or similar platforms is an added plus. Project Management: Proficient in project management tools with hands-on experience using project tracking software and a solid understanding of methodologies, capable of supporting both project planning and execution.Strong grasp of software development processes and effective communication with technical teams, coupled with experience in automation tools and AI-powered sales solutions. Collaboration: Exceptional interpersonal skills, demonstrating the ability to work productively in cross-functional teams and collaborate effectively with domain experts. What We’re Looking For Collaborate with Product Owners to document comprehensive business requirements, including functional and non-functional specs, BRDs, SRS, use cases, and related documentation. Work with Salesforce, Zuora, Data Science, Engineering, and in-house tech teams to deliver aligned solutions. Analyze business needs and recommend solutions that support Zoom’s strategy, translating them into clear requirements and policy documentation. Engage stakeholders to define project vision, scope, initial requirements, and support accurate planning and estimation. Assess current workflows and identify opportunities for improvement through software, automation, and AI. Support Product Owners by developing user stories, mapping process flows, and ensuring deliverables meet business goals. Create process flow diagrams and visuals to effectively communicate business processes. Maintain clear, consistent communication with business units to define system requirements, organizational processes, and governance protocols. Qualifications Bachelor’s degree in Business, Finance, IT, or a related field (MBA preferred). 9+ years of experience as a Business Analyst, Product Owner, Business Systems Analyst, or Sales Operations Analyst in the Software/SaaS industry. 5+ years of hands-on experience with Salesforce Sales Cloud and exposure to Sales/Marketing Tools such as LeadSpace, LeanData, Pardot, Marketo, Outreach, ZoomInfo, Zuora, CPQ tools, Lusha Must be skilled in methodologies such as Six Sigma, Agile, Waterfall, and Gap Analysis for project and process optimization. In-depth understanding of sales processes, revenue operations, and policy/procedure documentation. Strong analytical ability with a proven record of turning data into actionable insights. Excellent communication and collaboration skills with the ability to influence cross-functional teams and external partners. Experience leading cross-functional initiatives and delivering complex, large-scale projects. Strong organizational and project management capabilities, adept at balancing multiple priorities. #Remote #India Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

POSITION SUMMARY (Key tasks and outcomes): The role of the Statements Lead provides guidance to Supplier Relations Specialist (SRS) to ensure Call Connects and Exports/Recoveries Actuals exceed individual and departmental Targets, as established by the company. Specifically, the Statements Lead provides coaching/training on best practices to team, delivers recommendations that increase efficiency and accelerate revenue pipeline. Additionally, the Statements Lead ensures that each project adheres to our client’s expectations from start to finish. This includes continuous improvements to supplier outreach cycle through feedback loops that guide team – to include streamlined communication with our client’s suppliers utilizing automated (dialer) phone campaigns, sourcing new vendor contact information, and real-time updates to vendor contact database. The Statements Lead must possess the ability to motivate team towards metric achievements, collaborate with a solution driven mindset in a multi-faceted environment while maintaining alignment with key stakeholders such Audit, Recovery and other internal partners. Specific Responsibilities: Motivate team of Supplier Relations Specialist (SRS). Self-participation in dialer calls campaigns for several projects daily while also successfully guiding assigned team of SRSs to achieve daily call connect targets, Exports, Recoveries. Focus on “Big Picture” while developing strong customer service team. To include streamlined communication with our client’s suppliers utilizing automated (dialer) phone campaigns, sourcing new vendor contact information, and real-time updates to vendor contact database. Ensure assigned team successfully exceeds targets set by senior management. Identify roadblocks in supplier outreach process and make recommendations to Statements Manager that deliver strategic solutions. Evaluate and reassign work queues, including prioritization of key revenue statuses. Daily review of Lead queues – answering team questions and involving AA as needed. Expedite fast track claims. Provide feedback to the Manager about assigned team performance (areas for growth). Schedule regular 1on1 meetings with each team member weekly. Continuous coaching/feedback. Progress updates, sharing metric performance trends. Coordinate with team project completion ahead of client deadline. Participate in UA testing, vetting enhancements before release to production. Maintain up-to-date workflows for documentation, Bot automation, Best Practices. Sync Bot Project Rules at start of new audits. Knowledge transfer and techniques that promote long-term success for new hires. Align project phase per AA direction; shutdown phase awareness for calls and/or exports. Assist with implementation of new business processes. Approve timecards and PTO for assigned team. Provide ongoing mentoring and Performance Review feedback for assigned team. Attend onsite/offsite leadership meetings. Perform any other tasks that may be required. POSITION REQUIREMENTS Knowledge Components: Motivate high-functioning and cross-trained teams. Metric focused development strategies. Performance management driven. Knowledge of basic accounting principles. Proficient in Microsoft Office applications. Capability to write training documents and deliver concise email communications. Adapt to new technology and acquire proficiency in proprietary software tools. Experience (Years and types): Preferred: 2 years plus supervisory experience in customer service environment or relevant years’ experience in industry. Background in Operations, preferably related to one of the following: customer service, accounting/finance, sales. Analysis of data reporting trends. Education Levels/Credentials (Degree types and Emphasis): Associates degree or above preferred. Skills and Abilities and Other Characteristics: Manage multiple projects simultaneously. Strong management skills include coaching, mentoring, providing feedback, and navigating high-functioning teams through rapid changes in the business. Excellent computer skills (Microsoft Office) and effective communication skills. Possess an analytical and customer service centered mindset. High degree of integrity. Conflict resolution focused. Motivate, inspire, results driven. Physical Work Environment: Standard office environment Requires some lifting (up to 50 pounds on occasion) Requires normal vision (with or without correction) Requires talking and hearing spoken words

Job Title: Product Manager Location: Noida Reporting To: Head of Technology Employment Type: Full-time Job Summary We are seeking a dynamic and driven Product Manager to lead the end-to-end lifecycle of our in-house digital applications and their integration with various SaaS platforms. This role is pivotal in bridging the gap between school operations and technology, ensuring the seamless delivery of user-centric products for students, parents, faculty, and administrators across our network of K–12 schools. The ideal candidate will act as the product owner, defining product vision and strategy, drafting technical and functional documentation, coordinating with outsourced development partners, and ensuring timely and high-quality product delivery. Key Responsibilities Product Ownership & Strategy Define the product roadmap aligned with school operational needs and leadership vision. Drive the digital transformation strategy across academic, administrative, and communication platforms. Serve as the primary point of contact for internal stakeholders and external development partners. Responsible for researching and documenting the larger EdTech Application Portfolio Landscape. Documentation & Design Create and maintain key documentation: Business Requirements Document (BRD), Software Requirement Specification (SRS) System & Technical Requirement Specification (STRS) Wireframes and user workflows Translate business needs into actionable product features and workflows. Collaborate with UI/UX teams (internal or external) to ensure intuitive user experiences. Project Management Coordinate with the outsourced development agency to ensure adherence to timelines, scope, and quality. Manage product pipelines and prioritize feature development and bug resolution. Lead Agile/Scrum sessions: Daily/weekly sprints Sprint planning Backlog grooming Sprint retrospectives Integration & Deployment : Oversee and validate integration between in-house platforms and external SaaS tools (e.g., LMS, ERP, HRMS etc). Ensure compatibility, data flow, and security compliance across all integrated systems. Quality Assurance: Collaborate with QA teams for UAT (User Acceptance Testing) and system testing. Sign off on releases and ensure post-release monitoring and feedback collection. Requirements Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field. 5+ years of experience in product management, preferably in the EdTech or K-12 domain. Experience working with third-party developers or development agencies. Technical Skills Strong understanding of product lifecycle management. Familiarity with tools such as JIRA, Confluence, Figma, Lucidchart, etc. Understanding of APIs, system architecture, data flow mapping, and software integration. Soft Skills Strong analytical and problem-solving capabilities. Exceptional communication and stakeholder management. Highly organized with an ability to manage multiple projects simultaneously. Preferred Qualifications Experience in the education sector or similar regulated environments. Certification in Agile/Scrum (e.g., CSM, PMI-ACP). Exposure to SaaS platforms commonly used in K-12 education (e.g., Google Workspace for Education, Microsoft 365, PowerSchool, Canvas, etc.)

Date Posted: 07/01/2025 Hiring Organization: Rose International Position Number: 484906 Industry: Healthcare Job Title: Software Engineer Job Location: Remote, India Work Model: Remote Shift: Monday-Friday/ 02:00PM-11:00 PM IST Employment Type: Temp to Hire FT/PT: Full-Time Estimated Duration (In months): 3 Min Hourly Rate($): 11.00 Max Hourly Rate($): 16.00 Must Have Skills/Attributes: Apex, Cloud, ERP, Oracle Application, PL/SQL, SOAP, SQL, Web Services Experience Desired: Application development in Oracle Cloud ERP and OIC (7 yrs); Oracle ERP application development experience (7 yrs) Required Minimum Education: Master’s Degree Job Description The role of Senior Software Engineer is to design, build and maintain high quality technology solutions in the Oracle Cloud ERP and OIC that delivers exceptional customer experience. Requirements: • Minimum of 6 years of application development in Oracle Cloud ERP and OIC and Overall, 7 years of Oracle ERP application development experience is required. • Should have two or more Oracle cloud ERP implementation experience utilizing PAAS, OIC, VBCS, APEX, BI Publisher, OTBI Reports, SmartView Reports and FRS • Should have expertise in creating and scheduling Oracle Cloud ESS Jobs and BIP Jobs • Should know about cloud configuration and setup, Application Composer and Page Composer to build UI Extensions • Should know about building integrations (Inbound to and Outbound from Oracle SaaS) with third parties using OIC and DBCS(ATP/ADW) • Must be aware of best practices of migrating PaaS Solution including DBCS PLSQL/SQL codes, OIC Integrations etc. • Should have knowledge of configuring connections with OAuth authentication in OIC. • Should have experience performing Data conversions using FBDI Templates and Rapid Implementation Sheets with the ability to reconcile the data and correct it using ADFDi • Strong experience in calling/mapping Oracle Web Services, SOAP/XML, REST/JSO • Strong SQL/PLSQL experience • Strong experience in Opening Oracle SRs and working with Oracle to get data fixes, patches, etc. • Experience with Oracle Cloud Security Framework (Role Base Access Control) • Experience with APEX • Experience with Finance, Order Management, Inventory, Procurement, Manufacturing and warehouse Management Quality control. • Experience in how to Configure and set up workflows will be an added plus. • OCI Certification is nice to have. • Working knowledge and experience with PaaS offerings: Example ICS, PCS, JCS, JCS-SX, VBCS, Oracle Cloud Infrastructure • Strong Oracle Cloud Infrastructure experience in Prioritization and organizational skills • Excellent verbal and written communication skills in person and over the phone • DataStage and App Composer experience • Master’s Degree or equivalent experience **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

Partner with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties Author and update internal and external documentation, and formally initiate and deliver requirements and documentation Conduct daily systems analytics to maximize effectiveness and troubleshoot problems Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Area(s) of responsibility About Birlasoft Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios. Job Title – Warehousing Location: Pune/Bangalore/Mumbai/Pune/Hyd/Noida Educational Background – BE/Btech Key Responsibilities – Must Have Skills: Key Responsibilities Provide end-to-end functional support for Oracle EBS R12 Finance modules: AR, AP, GL, FA, and India Localization (including GST & TDS). Manage day-to-day incident resolution and service requests using platforms such as ServiceNow. Reproduce and analyze issues in test environments for root cause analysis (RCA). Coordinate with Oracle Support for SRs, data fix requests, and participating in Oracle Web Conferences (OWC). Collaborate with business users to gather requirements and test new functionalities or enhancements. Support Month-End and Year-End Closure activities to ensure timely and accurate financial period closing. Perform GL reconciliation between multiple instances (e.g., BOLT and Plant instances). Handle configuration changes, setups, and minor customizations to meet business requirements. Interact with cross-functional teams including DBA, Technical, and Global Support teams to coordinate solutions. Participate in meetings with Project Managers and stakeholders for status reporting and issue tracking. Provide user training and documentation as needed for new processes or system changes. Required Skills & Experience 5–7 years of Oracle EBS R12 Finance Functional experience. Strong hands-on expertise in AP, AR, GL, FA, and India Tax (GST/TDS) modules. Experience with incident management tools such as ServiceNow (SNOW). Sound understanding of financial accounting principles and period closure processes. Ability to analyze, document, and test business requirements. Experience in coordinating with Oracle for issue resolution (SRs, patches, OWCs). Good knowledge of functional setups and configurations in EBS. Strong problem-solving and communication skills.

Area(s) of responsibility About Birlasoft Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios. Job Title – Warehousing Location: Pune/Bangalore/Mumbai/Pune/Hyd/Noida Educational Background – BE/Btech Key Responsibilities – Must Have Skills: Key Responsibilities Provide end-to-end functional support for Oracle EBS R12 Finance modules: AR, AP, GL, FA, and India Localization (including GST & TDS). Manage day-to-day incident resolution and service requests using platforms such as ServiceNow. Reproduce and analyze issues in test environments for root cause analysis (RCA). Coordinate with Oracle Support for SRs, data fix requests, and participating in Oracle Web Conferences (OWC). Collaborate with business users to gather requirements and test new functionalities or enhancements. Support Month-End and Year-End Closure activities to ensure timely and accurate financial period closing. Perform GL reconciliation between multiple instances (e.g., BOLT and Plant instances). Handle configuration changes, setups, and minor customizations to meet business requirements. Interact with cross-functional teams including DBA, Technical, and Global Support teams to coordinate solutions. Participate in meetings with Project Managers and stakeholders for status reporting and issue tracking. Provide user training and documentation as needed for new processes or system changes. Required Skills & Experience 5–7 years of Oracle EBS R12 Finance Functional experience. Strong hands-on expertise in AP, AR, GL, FA, and India Tax (GST/TDS) modules. Experience with incident management tools such as ServiceNow (SNOW). Sound understanding of financial accounting principles and period closure processes. Ability to analyze, document, and test business requirements. Experience in coordinating with Oracle for issue resolution (SRs, patches, OWCs). Good knowledge of functional setups and configurations in EBS. Strong problem-solving and communication skills.

Job Location: Jaipur Job Description Publishing documentation in the format required for project delivery. Communication between the Client and the Technical teams. Generating Revenue & projects and closing deals with International Clients. Assists in the enforcement of project deadlines and schedules. Quickly understands the business issues and data challenges of client’s organizations and industries. Creating documents like BRS/ SRS and Project Cost Estimation Identifies client organization's strengths and weaknesses and suggests areas of improvement. Reviewing documents for language, punctuation, and style or formatting errors with proficiency. Technical Recommendation and Testing Skills: technical recommendation,documentation,business analyst,revenue generation,business analysis,testing,brd,project management,communication,project,frd

Country/Region: IN Requisition ID: 27035 Work Model: Position Type: Salary Range: Location: INDIA - JAMSHEDPUR - TCL Title: Oracle Financials functional consultant Description: Area(s) of responsibility About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. 1. About the Job – Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios. 2. Job Title – Warehousing 3. Location: Pune/Bangalore/Mumbai/Pune/Hyd/Noida 4. Educational Background – BE/Btech 5. Key Responsibilities – 5. Must Have Skills: Key Responsibilities: Provide end-to-end functional support for Oracle EBS R12 Finance modules: AR, AP, GL, FA, and India Localization (including GST & TDS). Manage day-to-day incident resolution and service requests using platforms such as ServiceNow. Reproduce and analyze issues in test environments for root cause analysis (RCA). Coordinate with Oracle Support for SRs, data fix requests, and participating in Oracle Web Conferences (OWC). Collaborate with business users to gather requirements and test new functionalities or enhancements. Support Month-End and Year-End Closure activities to ensure timely and accurate financial period closing. Perform GL reconciliation between multiple instances (e.g., BOLT and Plant instances). Handle configuration changes, setups, and minor customizations to meet business requirements. Interact with cross-functional teams including DBA, Technical, and Global Support teams to coordinate solutions. Participate in meetings with Project Managers and stakeholders for status reporting and issue tracking. Provide user training and documentation as needed for new processes or system changes. Required Skills & Experience: 5–7 years of Oracle EBS R12 Finance Functional experience. Strong hands-on expertise in AP, AR, GL, FA, and India Tax (GST/TDS) modules. Experience with incident management tools such as ServiceNow (SNOW). Sound understanding of financial accounting principles and period closure processes. Ability to analyze, document, and test business requirements. Experience in coordinating with Oracle for issue resolution (SRs, patches, OWCs). Good knowledge of functional setups and configurations in EBS. Strong problem-solving and communication skills.