SRE Lead

Litmus7

8 - 10 years

0 Lacs

india

Posted:16 hours ago| Platform: Foundit logo

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Skills Required

alerting datadog monitoring tool report generation itsm platforms sfcc sales force commerce cloud monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

8+ years of work experience in SRE & Retail Domain.
Should have experience in DataDog Monitoring Tool.
Good experience in E- com domain experience, especially SFCC (Sales Force Commerce Cloud) .
Know how to leverage DataDog product capability across customer tech platform.
Should be able to lead customer discussions on observability standpoint, SRE road maps, bring close collaboration with various verticals within the customer departments.
Should know how to gather SRE requirement from Tech and non-tech aspect from customer.
Must have excellent knowledge in ensuring reliability and scalability of applications.
Should have excellent automation skills to automate repetitive tasks, reduce false alarms using python and or any other languages.
Working experience in how to gather requirements on health of applications, services to monitor, setting service levels, identifying the gaps in current system.
Must be able to lead, mentor L2 team.
Hands-on experience in Monitoring, Logging, Alerting, Dashboarding, and Report Generation in DataDog.
Must have knowledge in ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI.
Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA.
Experience working with postman.
Should have knowledge on building and executing SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy).
Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms.

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