Sr Software Development Engineer (Puls8 / OpenEBS)

Role

DataCore's comprehensive product suite includes OpenEBS, a leading cloud-native storage solution for Kubernetes environments. We are seeking a skilled Kubernetes Engineer to join our OpenEBS / Puls8 team in Bangalore. This is a critical hybrid role combining product development with customer support responsibilities. You will be developing cloud-native storage solutions while providing technical support to our premium enterprise customers.

Development

Key Responsibilities:

• Develop features and improvements to OpenEBS / Puls8 in a well-tested, performant manner
• Work with Product Management to iterate on new features for cloud-native storage solutions
• Solve technical problems of significant scope and complexity in distributed storage systems
• Provide mentorship for junior engineers and contribute to code reviews
  

Customer Support

• Provide L1/L2 technical support for OpenEBS / Puls8 customers through email, phone, and incident tracking
• Troubleshoot complex Kubernetes environments and storage-related issues
• Collaborate with development teams to reproduce, diagnose, and escalate technical issues
• Participate in on-call rotation for critical customer environments
  

Mandatory Qualifications

• Bachelor's or Master's in Computer Science or related field
• 7-8 years of product development experience, with 3+ years in storage/cloud-native technologies
• Strong proficiency in one or more: Rust, Golang, C, or Python
• Deep hands-on experience with Kubernetes in production environments
• Solid understanding of distributed systems, networking, and Linux operating systems
• Experience with container technologies and cloud-native storage concepts
• Proficiency in Git, unit/integration testing, and CI/CD workflows
• Strong troubleshooting and problem-solving abilities
• Excellent written and verbal communication skills in English
  

Desirable Qualifications

• Contributions to open-source projects, particularly in Kubernetes ecosystem
• Experience with OpenEBS or similar cloud-native storage solutions
• Certified Kubernetes Administrator (CKA) or similar certification
• Familiarity with monitoring tools (Prometheus, Grafana)
• Prior technical support experience on complex software products
  

What We Offer

Opportunity to work on cutting-edge cloud-native storage technology, direct impact on product direction and customer success, hybrid role allowing diverse skill development, collaborative environment with world-class engineering teams, and significant growth opportunities.

Work Schedule

Flexible hours aligned to customer base needs (APAC/EMEA/US support windows). On-call rotation includes some weekend and holiday coverage.