Job
Description
Here is how, through this exciting role, YOU will contribute to BMC's and your own success: - Participates in module design with focus paid to the production of high quality, portable, maintainable and BMC standards compliant software; Provides design and requirement inputs to product architect in support of aforementioned goals - A team member who is passionate about quality and demonstrate creativity and innovation in enhancing the product, with excellent problem solving, debugging, analytical and communication skills. - Ability to quickly learn new languages and technologies as required for a successful project delivery. - Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. - Critiques the initial problem analysis and ensures that all documentation necessary for problem resolution is available in a timely manner. - Reviews and monitors the problem status data to ensure sufficient back up for the support team. - Coaches junior support team members in handling difficult customer situations. To ensure youre set up for success, you will bring the following skillset & experience: - 5-7+ years of experience - Experience with object-oriented development, experience writing commercial-grade software applications. - Strong knowledge of the following technologies: o Core & Advanced Java (Threading, Design Patterns, Data Structures) J2EE, REST web services o Good DB concept with experience in MS-SQL 2005, MySQL, Postgres, Oracle, MongoDB. o JBOSS, Tomcat Application Server o Build tools: maven and Ant. o Windows, UNIX (LINUX, ubuntu) Operating Systems - Good knowledge or familiar with will be added benefit: o Microservice development and architecture o Sprint boot framework o Kubernetes deployment o PostgreSQL, Kafka , elastic search , VictoriaMetrics o Cloud technologies (AWS, OCI, GCP) o GIT repository o TestTrack , JIRA tools. - Bachelors degree in computer science or related disciplines preferred - Good written and oral communication skills in English. - Experience working in an agile development environment and tools is required - Experience in diagnosing and troubleshooting technical issues. - Excellent communication and interpersonal skills. - Focus on customer satisfaction with the ability to provide problem resolution in a timely manner. - Quickly develop working knowledge of many products and integrations. - Coordinate effective problem isolation across multiple product teams - Experienced in bug fixing and testing the fixes in various environments and for various releases
