Sr. IT Engineer

Job Title: Sr. IT EngineerLocation: Bangalore (On-site; full-time)About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women's safety geo-tracking app into a globally recognized logistics optimization platform.Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics.Job Overview:

About The Role

Are you ready to be at the forefront of innovation in a high-growth SaaS company At Locus, we're looking for Sr. IT Engineer. You'll be the go-to expert and key enabler for IT operations, ensuring seamless functionality, security, and efficiency across all our systems and devices.Key Responsibilities:

• Oversee laptop provisioning, user onboarding/offboarding, and device lifecycle management.
• Oversee and troubleshoot identity and access management systems (e.g., SSO solutions and user/group management).
• Administer and manage device management platforms (e.g., macOS and Windows systems), including configuration profiles, policy enforcement, and security compliance.
• Perform system and network maintenance, including hardware, software, and security upgrades.
• Perform changes in the network setup including firewalls and L3 switches.
• Manage IT assets, including laptops and peripherals, ensuring lifecycle management and security compliance.
• Configure and maintain office IT infrastructure, including LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions.
• Integrate various devices with SIEM (e.g. - Wazuh) and solid understanding of events and alerts.
• Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity.
• Provide support for collaboration tools and email platforms (e.g., Google Workspace)
• Coordinate with vendors and manage IT procurement and asset inventory.
• Ensure compliance with IT security policies and industry best practices.
• Provide technical support and guidance to end users and internal teams.
  

Skills Required:
Experience: 6-8 years in IT support and systems/network administration.