1 - 4 years
4 - 5 Lacs
Posted:3 days ago
Hi,
We are looking forward to hire customer/technical support associates for Teleperformance Gurgaon.
Please go through the details below and apply through Naukri, we shall call back the relevant profiles
CTC: 4.3 LPA
The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer satisfaction
-Handle inbound customer calls related to technical and service issues
-Troubleshoot issues related to internet, devices, applications, or systems
-Provide clear and professional solutions to customers over voice calls
-Accurately document interactions and resolutions in the system
-Follow process guidelines, SLAs, and quality standards
-Escalate unresolved issues as per defined procedures
-Maintain a high level of customer experience and professionalism
-Excellent spoken English (mandatory)
-Clear voice and neutral accent preferred
-Strong technical understanding and problem-solving skills
-Ability to handle customers calmly and professionally
-Basic computer knowledge
-Willingness to work in rotational shifts
Work from Office
Full Time
Outpace Consulting Services
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
4.0 - 5.0 Lacs P.A.
Noida, New delhi, Gurugram
Experience: Not specified
3.25 - 3.5 Lacs P.A.
1.0 - 3.5 Lacs P.A.
1.5 - 4.0 Lacs P.A.
Noida, New delhi, Gurugram
3.5 - 3.75 Lacs P.A.
Hyderabad
Experience: Not specified
2.25 - 3.25 Lacs P.A.
Experience: Not specified
3.75 - 8.75 Lacs P.A.
Experience: Not specified
1.0 - 2.75 Lacs P.A.
1.0 - 4.0 Lacs P.A.
4.0 - 5.0 Lacs P.A.
