Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology, and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy. Position Overview: We are seeking an experienced and passionate Software Developer to join our growing team. In this role, you will play a key part in designing, building, and maintaining Squarepoint internal productivity tools, frameworks, and platforms that power our business. You will have the opportunity to work with cutting-edge technologies and make a direct impact on the efficiency and productivity of both investment and technology teams within SquarePoint. Responsibilities: Design, develop, and maintain high-quality, scalable, and performant software solutions. Contribute to the development of companywide productivity tools, frameworks, and platforms that streamline operations across the organization. Work collaboratively with other developers and stakeholders to gather requirements, design solutions, and implement features. Write clean, well-documented, and testable code. Participate in code reviews and contribute to improving code quality and development processes. Troubleshoot and resolve technical issues in a timely and efficient manner. Stay up-to-date with the latest technologies and industry best practices. Requirements: 10+ years of professional software development experience. Strong proficiency in high performance Python, with a deep understanding of its ecosystems and best practices. Prior or current experience with at least one JVM-based language such as Java, Kotlin, or Scala. Solid understanding of distributed systems principles and experience working with distributed architectures. Experience with containerization technologies (e.g., Docker, Kubernetes). Experience working in a Linux environment, using version control Experience with CI/CD pipelines and automation tools.
Position Overview: Research and implement strategies within the firm s automated trading framework. Analyze large data sets using advanced statistical methods to identify trading opportunities. Develop a strong understanding of market structure of various exchanges and asset classes. Typical Day of Quant Researcher: Primary focus throughout the day is on researching and implementing trading ideas. Before market open, check that all required data and related processes are ready for the trading day. During market hours, sporadically monitor behavior and performance of strategies. Required Qualifications: Quantitative background - includes degrees in Mathematics, Statistics, Econometrics, Financial Engineering, Operations Research, Computer Science and Physics. Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python). Strong communication skills and ability to work well with colleagues across multiple regions. Ability to work well under pressure. The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors. #LI-DNP
About the Role: The HR Systems Associate is a global role that will work with HR Systems team to provide functional support to our HR systems (workday). The ideal candidate will support business-as-usual (BAU) operations by managing and resolving Workday tickets, conducting testing for new features, and assisting with system implementations and enhancements. Some of your responsibilities include, but are not limited to the following: Responsibilities: Provide day-to-day support by handling Workday-related BAU tickets and ensuring timely resolution. Perform functional testing of Workday updates, new features, and system enhancements. Document test cases, test results, and support procedures. Assist in the configuration and implementation of new modules or changes in existing Workday processes. Must understand the importance of proper documentation and tracking of work. Troubleshoot Workday configuration issues, find root cause and resolve timely. Monitor integrations between Workday, Greenhouse, other internal systems, and third-party systems, identify issues and work with Integrations team to resolve. Develop process mapping documentation, user procedures, guidelines, and training documentation. Review, test and communicate to stakeholders any impact of Workday semi-annual release. Monitor Workday Community and maintain knowledge of Workday functionality and any updates. Qualifications: Bachelor s degree in human resources, business, computer science, information Technology required. 1 to 3 years of hands-on experience with Workday Core HCM. Experience in Core HCM Knowledge of Workday design, structure, functions, and business processes. Strong analytical and problem-solving skills. Good communication and interpersonal skills. Ability to work independently and as part of a team. Highly professional with high ethical standards for handling confidential information. The minimum base salary for this role is $80,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors.
Position Overview: Squarepoint has a newly created role for an Indirect Tax Analyst to join their growing tax team and assist in various aspects of the Group s UK and international tax compliance obligations. The successful candidate will be based in our Bangalore office and reporting to the Indirect Tax Manager based in the UK. Collating and analyzing source data and invoices to prepare workings for VAT/GST/QST/ as well as any other supplementary statistical and compliance obligations including ECSL, Intrastat and the relevant filings. Assist in reviewing indirect tax returns prepared by service providers for the companies within the Group, liaising with internal teams and collating information required by services providers. Maintain a compliance calendar to ensure timely tax filing requirement and managing indirect tax payments across various jurisdictions. Assist with responding to audit enquiries from tax and customs authorities, providing supporting documentation and information as required. Contribute to internal tax automation and process improvement projects, identifying opportunities to enhance efficiency and effectiveness of processes. Assist in managing tax compliance budget, accruals and engagements with service providers. Preparation of process notes and maintain an effective tax documentation management system, ensuring that all relevant information is up to date and easily accessible. Assist in managing the tax compliance budget, accruals and engagements. Interaction with various other internal departments including Finance, Operations, Procurement and Legal to ensure co-ordination on tax related matters. Required Qualifications: Degree qualified with tax compliance and reporting experience within a professional services firm Team player with strong work ethic Self-motivated and detail oriented Strong analytical skills and judgment Strong interpersonal skills and organizational skills
Please only apply to the one job you feel best fits your skillset and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. Position Overview: We are looking for highly motivated graduates or early career professionals with an interest in finance and a background in computer science, engineering, mathematics or other STEM degrees to join our Desk Quant Analyst three-year program. You will spend these three years working in close collaboration with experienced Quantitative Researchers and Traders to understand the constantly evolving needs of the trading desks. Maintain and upgrade the codebase and configuration of strategies within the firm s automated trading framework. Manage large datasets used in both research and production environments. Perform live as well as historical monitoring of trading activities. For instance, do some post-trade analysis or production reconciliation. Opportunity to secure a Junior position in Quantitative Development or in Quantitative Research at the end of the program subject to individual performance. Typical Day of Desk Quant Analyst: Before market open, check that all required data and related processes are ready for the trading day. During market hours, sporadically monitor behavior and performance of strategies. Work on various longer-term projects required for expanding our systematic trading activities and ensuring their robustness. Required Qualifications : Degree in Engineering, Computer Science or related technical subject. Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python). Great attention to detail. Strong communication skills and ability to work well with colleagues across multiple regions. Ability to work well under pressure. Nice to have: Knowledge of Q/KDB+. Knowledge of Linux and Bash. Advanced quantitative skills. #LI-DNP
Position Overview: Squarepoint has a newly created role for a Tax Analyst to join their growing tax team and assist in various aspects of the Group s UK and international tax compliance obligations. The successful candidate will be based in our Bangalore office and reporting to the Tax Manager based in the UK. Assist with the preparation of numbers and disclosures for audited financial statements. Assist with the review of direct and indirect tax returns prepared by service providers for the management companies in the Group. This includes liaising with internal teams and collating information required by services providers. Maintaining a compliance calendar to ensure tax filing requirements and managing tax payments for various jurisdictions. Assisting with transfer pricing matters including collating information to ensure adequate global documentation and liaising with service providers. Assisting with employment tax related matters, including short-term business visitor reporting. Assisting with reporting requirements under CBCR and Pillar Two. From time to time, assisting with reporting requirements under CBCR, FATCA and CRS matters including registration and compliance. Ensuring that an effective tax documentation management system is maintained. Assist in managing the tax compliance budget, accruals and engagements. Interaction with various other internal departments including Finance, Legal and HR. Required Qualifications: Degree qualified with tax compliance and reporting experience within a professional services firm Team player with strong work ethic Self-motivated and detail oriented Strong analytical skills and judgment Strong interpersonal skills and organizational skills
Please only apply to the one job you feel best fits your skillset and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. Position Overview: Research statistical techniques such as time-series methods, machine learning and NLP to extract value from data Analyze large data sets using advanced statistical and ML methods to identify trading opportunities Help to develop statistical and ML based tools and techniques to solve complex data related problems throughout the firm. Typical Day: Primary focus throughout the day is on researching new statistical and ML techniques and exploring datasets Discuss and present research results with other researchers Deploy and monitor models used to generate trading signals. Required Qualifications: Quantitative background - includes advanced degrees in computer science, machine learning / NLP, statistics, signal processing, optimization, mathematics and related STEM subjects (masters or higher) Demonstrated ability for doing high quality and rigorous research, along with communicating results to stakeholders. Programming proficiency with at least one major programming or scripting language (e.g. python, kdb-q, ) Strong communication skills and ability to work well with colleagues across multiple regions Ability to work well in collaborative and high pace settings, and drive projects to completion in accelerated timelines. The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors.
Please only apply to the one job you feel best fits your skillset and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. Position Overview: Research and implement strategies within the firm s automated trading framework. Analyze large data sets using advanced statistical methods to identify trading opportunities. Develop a strong understanding of market structure of various exchanges and asset classes. Typical Day of Quant Researcher: Primary focus throughout the day is on researching and implementing trading ideas. Before market open, check that all required data and related processes are ready for the trading day. During market hours, sporadically monitor behavior and performance of strategies. Required Qualifications: Quantitative background - includes degrees in Mathematics, Statistics, Econometrics, Financial Engineering, Operations Research, Computer Science and Physics. Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python). Strong communication skills and ability to work well with colleagues across multiple regions. Ability to work well under pressure. The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors. #LI-DNP
Team: Technology Operations Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise or cloud-based solution; access control policies via Windows Active Directory; remote access assistance and hardware issues. Position Overview: Provide 24x5 support on-site and to a global community of approximately 500 + users as per business requirement; Provide on-call weekend support on a rotational basis; Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes; Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents; Provide alert management to pro-active resolve failure alerts, degraded services and unavailable services through internal monitoring tools; Proactively automate common tasks to improve efficiency and increase productivity; Collaborate with internal and external teams to develop strategic solutions; Perform related duties & responsibilities as requested. Required Qualifications: Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePoint Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions and software deployment Detailed knowledge and experience installing, troubleshooting and managing desktop hardware; Relentless dedication to customer service Works with minimum supervision, proactively follows up on outstanding issues/tickets Ability to handle multiple tasks with changing priorities and capable to handle frequent interruptions positively Strong analytical, prioritizing, interpersonal, problem-solving skills Strong verbal and written communication skills Demonstrated collaborative skills and ability to work well within a team Ability to work in a fast-paced and deadline-oriented environment Self-motivated with critical attention to detail, deadlines and reporting Demonstrated interest in learning about new and emerging technologies Self-directed learner and ability to find solutions to problems they have not encountered before. Degree in Computer Science, Engineering or related field or experience. Nice to have: Powershell and Python; Network; Linux environment The minimum base salary for this role is $80,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors.
Position Overview: Risk Technology is a global team that designs, builds and maintains Squarepoint s trading risk platform, which is responsible for trade capture, position management, profit/loss computation, inventory/locate management and internal order routing. These critical systems need to be performant, resilient, and capable of timely processing of high volumes of trading data in both live and historical scenarios, requiring solutions to process, propagate and store rapidly changing datasets efficiently. The Risk platform is undergoing significant investment to build a new service orientated architecture. We re looking for talented engineers with a passion for software development who enjoy working in a dynamic, global and collaborative environment, with a strong focus on engineering excellence. Required Qualifications: Bachelor s Degree in Engineering, Computer Science or related subject. 4+ years C++ Linux based development experience. Knowledge of data structures and algorithms. Team player with excellent communication skills. Nice to have: Experience with scalable large-scale / distributed systems / service-oriented architecture Experience optimizing code for high performance applications Experience with messaging systems (e.g., Kafka, AMPS, QPID) Experience with Python, bash and/or Q/KDB
Position Overview: The Data Products and Services team uses some of the most cutting-edge technologies and cloud offerings to design, build and maintain machine learning frameworks, data science tools, microservices, web applications and other data driven products. We actively seek to work with the latest technologies to improve our tech stack, knowledge, and existing processes. We collaborate closely with investment teams to deliver on business goals and priorities. Work with stakeholders across the business to understand the challenges faced, gather requirements, and collect documentation Build and maintain scalable, production grade backend applications using Python as well as frontend web applications using React Take ownership of the products you and your team work on to ensure continued support and improvements Required Qualifications : Bachelor s degree in Computer Science, Engineering, or related subject 4+ years of professional software engineering experience Proficiency in Python and web development Experience with relational databases and document stores Proven track record of owning or working on end-to-end full-stack applications Excellent communication skills Willingness to pick up and learn new technologies and frameworks Nice to have: Rust experience Experience with highly available distributed systems Experience with Javascript/React JS Frontend Experience working with large datasets
Team: Development - Alpha Data Position Overview: We are seeking an experienced Python developer to join our Alpha Data team, responsible for delivering a vast quantity of data served to users worldwide. You will be a cornerstone of a growing Data team, becoming a technical subject matter expert and developing strong working relationships with quant researchers, traders, and fellow colleagues across our Technology organisation. Alpha Data teams are able to deploy valuable data to the rest of the Squarepoint business at speed. Ingestion pipelines and data transformation jobs are resilient and highly maintainable, while the data models are carefully designed in close collaboration with our researchers for efficient query construction and alpha generation. We achieve an economy of scale through building new frameworks, libraries, and services used to increase the teams quality of life, throughput, and code quality. Teamwork and collaboration are encouraged, excellence is rewarded and diversity of thought and creative solutions are valued. Our emphasis is on a culture of learning, development, and growth. Take part ownership of our ever-growing estate of data pipelines, Propose and contribute to new abstractions and improvements - make a real positive impact across our team globally, Design, implement, test, optimize and troubleshoot our data pipelines, frameworks, and services, Collaborate with researchers to onboard new datasets, Regularly take the lead on production support operations - during normal working hours only. Required Qualifications: 4+ years of experience coding to a high standard in Python, Bachelors degree in a STEM subject, Experience with and knowledge of SQL, and one or more common RDBMS systems (we mostly use Postgres), Practical knowledge of commonly used protocols and tools used to transfer data (e.g. FTP, SFTP, HTTP APIs, AWS S3), Excellent communication skills. Nice to haves Experience with big data frameworks, databases, distributed systems, or Cloud development. Experience with any of these: C++, kdb+/q, Rust.
Position Overview: Risk Technology develops core services and systems required by Squarepoint s systematic and quantitative trading strategies, such as real-time risk controls, position/inventory/P&L monitoring, internal order routing, and various pre and post-trading services. Risk Data Pipelines develops software on top of the core Risk Technology platform to handle market or asset-class specific processing, including: Trade Data Ingress - Normalize and stream trade data to Squarepoints systems from trading platforms like Bloomberg, Fidessa and SpiderRock. Trade Data Egress - Feeds to 3rd party platforms to ensure trade booking correctness and regulatory compliance. Services and analytics used by investment and quant teams to understand Risk exposure, P&L and to improve capital efficiency. Automation of trading operations to support the growth of the business, such as the management of options & future expiry and automated trade, position and P&L reconciliation. This role provides an opportunity to learn many aspects of the way hedge funds operate through close collaboration with trading and quantitative teams, and as a developer you will: Design, develop and deliver high quality and maintainable business critical software. Work closely with stakeholders and colleagues to capture requirements, define architecture and technologies, identify and resolve bottlenecks, and deliver functionality. Lead and contribute to design discussions and mentor other team members. Participate in level 2 support. Required Qualifications: Bachelor s degree in computer science or related subject. 4 years minimum Python experience working in the financial industry. Team player with excellent communication skills. Experience with database management systems and related technologies such as SQL. Knowledge of traded financial instruments (Equity, FX, Credit or Rates). Nice to Have: Experience of FIX protocol Experience developing in data engineering (using Python with pandas, R, Julia) Experience with KDB+/q
Position Overview We are seeking a highly analytical and commercially savvy individual to collaborate with senior management, business leaders, and functional leaders across the company. This individual should have a strong understanding of an FP&A system and be eager to contribute to the development and continuous improvement of models and reports. If you are passionate about FP&A and want to make a lasting impact on a highly visible and expansive role, this opportunity may be for you. Produce global and local budgeting and detailed budget to actual reporting. Develop and test various financial scenarios to assess the potential impact on the companys global financial standing. Develop and consistently enhance MI reports using Adaptive Planning Dashboards. Collaborate with stakeholders from Investment, Technology and Corporate divisions to explore new ways to utilize FP&As capabilities to support them. Evaluate and interpret extensive operational and financial data, transforming it into relevant and targeted information and reports that provide valuable insights to guide decision-making and business cases. Required Qualifications 5+ years of experience in FP&A, Strategic / Commercial Finance with proficiency in an FP&A tool (Workday Adaptive Planning preferred). Highly analytical with a strong aptitude and enthusiasm for problem-solving involving financial modelling and working with large data sets. Detailed orientated with high standards for quality, efficiency and accuracy in their work. Proven experience working cross-functionally and is a thoughtful collaborator and great communicator, keenly focused on understanding business challenges, building strong relationships and driving impact. Enjoy working in a fast paced and evolving environment and embraces change positively. Asset Management / Financial Services experience desirable.
Position Overview: An exciting opportunity to lead Squarepoint s Indian Operations function. Managing an existing Operations team, this role will primarily focus on cross-product middle office tasks, responsible for trade capture, trade confirmations, settlements, reconciliations and position life-cycle events within the firm. Manage all aspects of cross-asset trade validation, maintenance, affirmation, settlement and reconciliation Core team functions include (but not limited to): Validate process and settle all periodic events to ensure the integrity of the entire trade life cycle Perform position and cash reconciliations Perform trade affirmation in Markitwire with counterparties to minimize risk Monitoring T+0 trade capture exceptions in Traiana and internal Processing option assignments and expiries Managing team personnel, including one-to-ones, team meetings, liaison with senior management, implementing strategic initiatives etc. Required Qualifications: 8+ years middle/back office experience covering trade processing, collateral, confirmations, settlements, cash, position and trade reconciliations Experience in managing an Operations team in a buy side organisation Demonstrate/develop proficiency in all types of products including: Equity swaps, Interest Rate Swaps, Credit Default Swaps, Bonds, Options, FX (spot/forward/NDF), MBS Demonstrate proficiency in all calculations used to support any products in your asset class coverage Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment Demonstrate proficiency in written and oral communication skills Working on system and process improvements, and new business initiatives Understand the relevant technology and applications that are required to excel in the role Excel, Markitwire, Traiana, Bloomberg, CTM & Icelink and are the critical applications used daily
Position Overview: Research and implement strategies within the firm s automated trading framework. Analyze large data sets using advanced statistical methods to identify trading opportunities. Develop a strong understanding of market structure of various exchanges and asset classes. Typical Day of Quant Researcher: Primary focus throughout the day is on researching and implementing trading ideas. Before market open, check that all required data and related processes are ready for the trading day. During market hours, sporadically monitor behavior and performance of strategies. Required Qualifications: Quantitative background - includes degrees in Mathematics, Statistics, Econometrics, Financial Engineering, Operations Research, Computer Science and Physics. Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python). Strong communication skills and ability to work well with colleagues across multiple regions. Ability to work well under pressure. Successfully developing and implementing systematic strategies. The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors. #LI-DNP
Position Overview: Research and implement strategies within the firm s automated trading framework. Analyze large data sets using advanced statistical methods to identify trading opportunities. Develop a strong understanding of market structure of various exchanges and asset classes. Critically question results to ensure they are statistically significant and robust. Typical Day of Quant Researcher: Primary focus throughout the day is on researching and implementing trading ideas. Before market open, check that all required data and related processes are ready for the trading day. During market hours, sporadically monitor behavior and performance of strategies. Compare live performance with simulations. Present results to your manager and discuss improvements, open questions, and next steps. Required Qualifications: Quantitative background - includes degrees in Mathematics, Statistics, Econometrics, Financial Engineering, Operations Research, Computer Science and Physics. Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python). Strong communication skills and ability to work well with colleagues across multiple regions. Ability to work well under pressure. Good familiarity with instruments of at least one liquid non-equity asset class (futures, FX, cash treasuries). Experience working with intraday bar data and researching intraday trading opportunities. The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors. #LI-DN
Position Overview: Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support for end to end transaction flow across the trading platform Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support scheduled changes: application deployments, network implementations and server maintenance Oversee automated processes, scheduled jobs and regular reports Manage users requests: track requests, review approvals, updates, resolution, closure, etc. Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams Required Qualifications: Hands on trade flow support experience a must Proficient in Linux OS Proficiency with Bash and a scripting language such as Python or Perl required Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols Experience in SQL (PostgreSQL, MySQL, MS SQL) Familiarity with Kdb+ is a plus Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) a plus Bachelor s Degree in Computer Science, Engineering or related subject Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams Self-motivated individual that takes initiatives and has an ownership & accountability mindset Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios Knowledge of ITIL is an advantage The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates compensation and benefits will be determined in consideration of various factors.