2 - 4 years
0 Lacs
Posted:2 days ago|
Platform:
On-site
Full Time
As a member of the Support organization, your primary focus is to provide post-sales support and solutions to the Oracle customer base while advocating for customer needs. This role involves handling customer inquiries via phone, email, and Service Requests, as well as addressing technical queries related to troubleshooting within our Electronic Support Services You'll play a key role in maintaining customer relationships, and you'll also assist internal Oracle employees with various customer situations
Join us in ensuring customer satisfaction through effective support and problem-solving!
Career Level - IC2
Responsibilities and Needed Skills
Diversity and Inclusion:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions.
That's why we're committed to crafting a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're encouraged to go beyond what's been done before.
Oracle
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