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1.0 - 5.0 years

6 - 10 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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1 to 5 years of experience in Application Support Strong understanding of application architecture, databases (SQL), and troubleshooting techniques Familiarity with ticketing tools (JIRA, ServiceNow,BMC) Provide support to end-users when needed Required Candidate profile Provide day-to-day technical support for applications,resolve issues within defined SLAs. Hands-on experience supporting web-based applications, troubleshooting technical issues. Perks and benefits To be disclosed post interviews

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0.0 - 5.0 years

4 - 9 Lacs

Chennai

Remote

Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users. Required Candidate profile Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby. Ability to manage code migration, document configuration changes, and monitor performance Perks and benefits Flexible Work Arrangements.

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0.0 - 1.0 years

1 - 3 Lacs

Mumbai Suburban, Mumbai (All Areas)

Hybrid

Professional Attributes 0-1 years experience in application support on Asp.Net, SQL Should be able to write queries for extracting data using joins Deployment of products and patches for new projects and/or change requests Interact with stakeholders and provide regular status updates on call logs to onsite and offshore project co-ordinators Interact and Follow up with offshore support team for ticket closure within SLA Provide daily status updates and timesheets to onsite and offshore project co-ordinators Ready to work in shifts Ready to work on holidays during month ends and year end Knowledge Transfer / Training to stakeholders Personal Attributes Good communication skills Highly committed and able to work independently and as a team Positive attitude towards learning Deadline orientated and escalate in advance in case of delays Contribute towards improving quality, standardization and documentation for all changes and support activity Ability to remain calm in a fast paced and highly pressure environment

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2.0 - 4.0 years

3 - 5 Lacs

Mumbai

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Job title: Support Engineer Reportsto: Manager Duties and responsibilities Evaluate and prioritize Daily Issues of the Customers Act as the primary liaison between company and your customers Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings Act as a consultant and offers solutions for customers' problems Provide bills for your services, writing SQL queries, Database designing Track and manage your work record Work with all internal groups, including support, sales, product development, and consulting Prepare accurate and timely reports Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain cordial relationships with clients Qualifications Proven work experience as a Technical Support Engineer, Support Engineer. BS degree in Information Technology, Computer Science or relevant field Good understanding of computer systems and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. teamviewer,Zendesk) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Technical Skills Primary Skill sets • Javascript • HTML • CSS • SQL Experience ( Oracle/Sql Server/My Sql ) 1. Able to write Small SQL Scripts 2. Able to debug the SQL Scripts (procedure/ Functions/Trigger/Cursors) 3. Able to perform DDL/DML Scripts • Troubleshooting/ Debugging experience in any one of the platforms (Java/php/Nodejs/Pyhton) 1. Excellent debugging Skills both IE and Chorme 2. Using Developer tool 3. Good Analytical Skills to debug and fix the issue Secondary Skill sets • Node.js • Python • BI Tools like Birt/Node Red/Metabase/SSR are additional advantage Soft Skills Good Communication Skill Good Team Player/Contributor Sincere,Responsible Committed to Work Manage Timelines for deliveries and Issue as per TAT

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3.0 - 6.0 years

12 - 22 Lacs

Pune

Hybrid

Product base company hiring for Application support engineer Skill- Sql, Powershell must Salary- Best in industry job location- Pune( hybrid)

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1.0 - 3.0 years

0 - 3 Lacs

Chennai, Delhi / NCR, Mumbai (All Areas)

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SQL support. Technical support Application support Production support Experience: 1+ Years

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2.0 - 3.0 years

4 - 6 Lacs

Mumbai

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30% Technical & 70% Customer Communication (On call & Email) Good understanding of web Services, API and IP based protocol Good understanding of network and firewall configuration Understanding Unix/Linux environment Understanding of PostgreSQL/MySQL Required Candidate profile Fluency in English Should be ready to give customer support over call. Flexible for rotational shifts (Including night shift) Linux experience is must SQL experience is must

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4.0 - 8.0 years

1 - 5 Lacs

Navi Mumbai

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company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=4 to 8 , jd= Managing SQL Server databases Configuring and maintaining database servers and processes Monitoring systems health and performance Ensuring high levels of performance availability sustainability and security Analysing solving and correcting issues in realtime Providing suggestions for solutions Refining and automating regular processes tracking issues and documenting changes Providing 24x7 support for critical production systems Good Communication Skill , Title=MS SQL Support, ref=6566407

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5.0 - 8.0 years

8 - 10 Lacs

Hyderabad

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Role & responsibilities Company Overview: ZignaAI is focused on delivering innovative solutions that transform healthcare payment operational processes. We empower payers, providers and patients with AI powered software solution(s) that drive transparency in healthcare payment services. Built-in intelligence enabled machine learning algorithms deliver pre-billing payment accuracy solutions and avoid provider abrasion. We differ from traditional payment services solutions by resolving issues at root by ensuring accurate payments, automating processes, with nudges delivered to billing coders. Our innovative and scalable solutions cover Medicaid, Medicare and Commercial policies and deliver results in weeks. Opportunity Overview: Full-time position, in-office, Hyderabad. Were passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. We are searching for a composed and focuses on ensuring the reliability, performance, and availability of software systems and infrastructure. SREs are essentially DevOps engineers who specialize in building and maintaining robust systems that can handle real-time loads and user traffic. SREs are responsible for automating tasks, monitoring systems, and responding to incidents to ensure smooth operation. Required Qualifications: We are a startup and expect each team member to wear multiple hats, take initiative, and spot and solve problems. Monitoring and Incident Response: You are responsible for constantly monitoring system performance, detecting issues, and responding to incidents quickly to minimize downtime. Automation: Automate tasks related to system administration, deployment, and monitoring to improve efficiency and reduce human error. Identify opportunities for improving the product to reduce the error rate Infrastructure Management: Managing the underlying infrastructure, including servers, networks, and cloud resources, to ensure they are reliable and performant. Capacity Planning and Performance Optimization: Plan for future capacity needs and optimize system performance to handle increased loads. Collaboration and Communication: Working closely with development, operations, and other teams to ensure smooth deployments, releases, and overall system reliability. Must be able to communicate effectively with other teams and stakeholders. Key Skills and Requirements: Strong Coding Skills: Must be comfortable writing code, particularly for automation and monitoring tools. Problem-Solving Abilities: Must be able to diagnose and resolve issues quickly and efficiently. Experience with Automation Tools: Familiarity with tools like Ansible, Puppet, Docker, and Kubernetes is often expected. Preferred skills and qualifications Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript Experience with distributed storage technologies such as NFS, HDFS, Ceph, and Amazon S3, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn) Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Previous success in technical engineering is preferred. Coding experience beyond simple scripts. What are we looking for? Great attention to detail and effective communication skills (written and spoken) An analytical learning mind who is curious to learn new things Excellent problem solving and multitasking skills Preferred candidate profile

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7.0 - 12.0 years

5 - 15 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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5+ years of experience in Application Production Support (technical and functional) Expertise on Linux and OS Expertise on Python/Shell scripting Architecture & Application integration in Open environment (Linux) with a strond drive to Cloud technologies ( Docker, Kubernetes, PaaS, micro-services/container). Requires good Knowledge to expertise on Cloud solutions. Confirmed skills on Kafka, MongoDB and PostgreSQL CI/CD : Strong knowledge of DevOps tool chain (integration tools and continuous deployment) is expected. Hands on knowledge in SQL Knowledge of Dynatrace Having technical and/or functional knowledge in Cash Management (instant payment, collecting and managing cash flows / clearing / swift / cutoff ) would be appreciated. Good to have ITIL certified – Good to have Resource should be comfortable in working shifts - morning/evening/general, on-call weekends and holidays Work with international teams/culture

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3.0 - 6.0 years

4 - 8 Lacs

Coimbatore

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Job Summary: We are seeking a dedicated and skilled Application Support Engineer with strong SQL expertise to join our dynamic team. The ideal candidate will provide technical support, resolve application issues, and ensure seamless system performance. This role requires proficiency in SQL, including the ability to write complex queries, stored procedures, and functions. Key Responsibilities: Provide Level 1 and Level 2 application support for internal and external clients. Investigate, troubleshoot, and resolve technical issues related to applications and databases. Develop and optimize SQL queries, stored procedures, and functions for data extraction, reporting, and troubleshooting. Collaborate with development teams to implement bug fixes, performance enhancements, and application updates. Monitor system performance, identify bottlenecks, and apply necessary optimizations. Ensure proper documentation of issues, resolutions, and updates for knowledge base maintenance. Provide training and guidance to end-users regarding application features and functionality. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology. Proven experience in SQL , including writing queries, stored procedures, functions, and performance tuning. Knowledge of database structures, normalization, and indexing strategies. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills with the ability to interact with technical and non-technical stakeholders. Experience with incident management tools and support ticketing systems is a plus. Knowledge of .NET framework or other programming languages is an advantage.

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2.0 - 4.0 years

4 - 7 Lacs

Hyderabad

Work from Office

• Complex problem-solving skills. • Knowledge of any SQL Database and ability to write the queries. • Knowledge of any Programming Language will be preferable. • Good written and verbal communication skills.

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2.0 - 5.0 years

3 - 7 Lacs

Navi Mumbai

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Role & responsibilities Provide timely and effective support for software applications used across the organization. Troubleshoot and resolve application incidents, issues, and requests logged by users. Analyze logs, error reports, and user feedback to diagnose and fix problems. Monitor application performance and availability using relevant tools and dashboards. Coordinate with development and infrastructure teams for escalations and fixes. Document troubleshooting steps, known errors, solutions, and FAQs for internal knowledge base. Participate in system upgrades, patch deployments, and release testing. Conduct root cause analysis (RCA) for recurring problems and recommend long-term solutions. Assist in onboarding and training users on application functionality when required. Adhere to ITIL practices for incident, problem, and change management. Participate in 24x7 on-call support rotation, if applicable. Preferred candidate profile Strong problem-solving and analytical thinking skills. Hands-on experience in SQL for data investigation and issue resolution. Familiarity with Windows/Linux OS environments. Understanding of APIs, integrations, and web services (REST/SOAP). Knowledge of scripting (e.g., Shell, Python) is a plus. Experience with monitoring/logging tools (e.g., Splunk, AppDynamics, Grafana). Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk. Strong communication and customer service skills.

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0.0 - 4.0 years

6 - 16 Lacs

Chandigarh

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Company Profile Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fintech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organisation and we continually strive to ensure their professional and personal success supported by employee friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. To support our rapid growth, we are seeking talented, motivated engineers to join our office in Chandigarh who will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business. As an AS Engineer, you will collaborate with the Engineering and Development teams to ensure the designed product and service is fully operational with streamlined process and procedures for ongoing support and maintenance. Application Support Engineer will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders. Engineers will ensure process adherence and focus on delivering Quality output.To be successful, you must be an excellent team player and self-motivated person who can carry out duties with minimal supervision. Requirements Work in production support shifts and off hour production emergencies. Monitoring the production environment and ensuring smooth functioning. Develop complex queries for analysis, monitoring and report generation. Analyzing, identifying root cause and resolving technical problems by understanding business operations, product features and technical solutions. Automating scheduled production processes. Testing and controlling the changes applied to the test and production Environment. Documenting of all processes, as appropriate. Perform level of effort estimates for assigned tasks and change orders. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Train Junior Engineers and other members of the Application Team. Benefits 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

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2.0 - 4.0 years

5 - 8 Lacs

Hyderabad, Bengaluru

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ROLES AND RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality. Install and configure appropriate software and functions according to specifications. Develop and maintain local networks in ways that optimize performance. Ensure security and privacy of networks and computer systems. Provide orientation and guidance to users on how to operate new software and computer equipment. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule. Identify computer or network equipment shortages and place orders. Displays understanding of duties & org policies and procedures. QUALIFICATIONS & SKILLS REQUIRED Certification as IT Technician will be an advantage (e.g., CompTIA+, Microsoft Certified IT Professional) Good knowledge of internet security and data privacy principles Negotiation skills Communication skills Interpersonal skills

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1.0 - 6.0 years

5 - 15 Lacs

Bengaluru

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Role & responsibilities Short Description Join our team as a Technical Solutions Analyst III, where you will troubleshoot complex front-end and backend issues, collaborate with cross-functional teams, and deliver exceptional support to ensure a seamless client experience. Description As a Technical Solutions Analyst III, you will be responsible for investigating issues in front-end applications by capturing relevant information, using diagnostic tools, shadowing end users, and testing workflows both internally and externally. You will also perform backend troubleshooting using techniques such as log file analysis, SQL queries, database field updates, and server cycling. Clear and effective communicationboth verbal and writtenwith clients and internal teams is essential. You will document investigation notes, actions taken, resolutions, and create knowledge articles throughout the lifecycle of each issue. You will prioritize tasks based on severity, balancing client expectations with business needs. Collaboration across teams is key to ensuring timely and accurate issue resolution by the right stakeholders. Proficiency in SQL is required. Career Level: IC1/IC2/IC3 Responsibilities Basic Qualifications: Bachelors degree in Computer Science, Information Systems, Software Engineering, or a related field Minimum of 1 years of relevant experience Preferred Qualifications: 1+ years of experience in application support, client/customer support, incident management, problem management, and change management Strong knowledge of SQL The candidate should ideally have experience with Millennium, though it is not mandatory. Willingness to work the 5:30 PM 2:30 AM IST shift Excellent interpersonal skills and the ability to communicate effectively with global teams. Flexibility to work in different shifts and provide on-call support as needed. We welcome and encourage candidates from all backgrounds to apply. Qualifications: Technical Support Troubleshooting SQL (Structured Query Language) Incident Management

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0.0 - 3.0 years

0 - 2 Lacs

Hyderabad, Chennai, Bengaluru

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Looking for Fresher Btech (CSC,EEE,ECE) Graduates. Work location - Chennai, Bangalore & Hyderabad. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

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2.0 - 5.0 years

4 - 6 Lacs

Hyderabad

Hybrid

Thomson Reuters is the leading source of intelligent information for the worlds businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization. Our Tax & Accounting division is seeking to appoint Support Analyst , based in Hyderabad office working primarily on our corporate suite of products. This role will suit a person who is interested in pursuing a career as a Tax & Accounting Product Specialist. The ideal person we are looking for will be someone who has an Accounting Degree and significant technical expertise, providing support for complex software, Tax & Accounting products, to end users in a commercial environment. This opportunity will see you liaising with our customers and internal stakeholders to assist with inquiries relating to our desktop and cloud solutions. You will also provide 1st level support to clients on all functional aspects of the application and understand issues that are affecting their use of the application and platform. About the Role: Answering, resolving, and updating all TAX related incidents and service requests from users and logging them in the service management system The individual would document and track customer information using our CRM system in accordance with our best practice standards and management instructions Answering phone calls in a timely manner, responding to all calls within the Service Level Agreements (SLA) and resolving as many incidents and service requests as possible on the first call / contact Stakeholder management - providing timely and relevant updates to internal and external stakeholders Follow appropriate departmental and company procedures and policies and maintain good working relationships with internal departments and customers Experience in a client-facing Service Desk or Support Analyst role, troubleshooting and desire to learn Ability to multi-task, work under pressure and to tight deadlines, Adaptable and flexible to business demands Ability to learn and understand new software products with ease along with Excellent organization, planning and implementation skills Contributing to a positive business relationship with our customers About You: Proficient with Microsoft Word, Excel, Outlook, Salesforce High standard of professionalism along with excellent written and verbal communication skills Good numerical and problem-solving skills Experience in a client-facing Service Desk or Support Analyst role Ability to learn and understand new software products with ease Excellent organization, planning and implementation skills Experience identifying and implementing support team processes improvements Adept at navigating within a complex matrixed organization Ability to prepare and deliver presentations for various audiences. Ability to understand and interpret financial statements and to train others on process and system applications. Ability to create and maintain spreadsheets and databases. Requires 3+ years of Tax relevant work-related experience ( Experience in Corporate Tax and Tax Provision/Software preferred ). Bachelor's degree required. Flexible to work rotating shifts between 6AM to 3PM and 11AM to 8PM.

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1.0 - 2.0 years

1 - 3 Lacs

Navi Mumbai

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Experience: 1 to 2 Years Location: Ghansoli, Navi Mumbai (WFO) Employment Type: Full Time Notice Period: Immediate Job Description: We are looking for a dynamic and detail-oriented SQL Support Executive with strong database knowledge and excellent communication skills. The ideal candidate will be responsible for providing SQL-related technical support, troubleshooting issues, and ensuring data accuracy and availability for business operations. Required Skills: Strong knowledge of SQL Server / MySQL / Oracle (based on your tech stack) Hands-on experience with writing and debugging SQL queries Excellent communication and interpersonal skills Problem-solving attitude with customer-centric approach Candidate Profile: Proactive, self-motivated, and able to work independently Strong analytical skills and attention to detail Ability to handle multiple tasks and work in a fast-paced environment Thanks & Regards Chetna Gidde.

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4.0 - 9.0 years

7 - 14 Lacs

Hyderabad

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Seeking a Team Lead for Application Support to manage issue triage, QA, release coordination, and team workload across PSN application. Strong cross-functional collaboration and escalation handling required. Required Candidate profile 4+ yrs exp. in app support with leadership skills. Strong in triaging, QA, team mentoring, and coordinating releases. Excellent in communication, problem-solving&customer handling

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1.0 - 6.0 years

4 - 9 Lacs

Hyderabad

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Provide application support for PSN platform. Troubleshoot issues via email, tickets, and calls. Run daily audits, assist users, and participate in on-call support. Strong MS Office & browser skills needed. Required Candidate profile 0–5 yrs exp. in app support. Strong communication, troubleshooting, and multitasking skills. Proficient in MS Office, browsers, and basic object-oriented programming.

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1.0 - 2.0 years

3 - 4 Lacs

Noida, Faridabad, Greater Noida

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Role & responsibilities This role requires the team member to follow established guidelines, responds to inquiries through various methods of contacts, processing or request procedures, systems status and network connectivity, and a variety of basic to moderately complex applications and hardware /software problems. Records inquiries, and repair / service requests. Resolves or directs request to appropriate technical area or vendor. Tracks status and follows up to ensure client satisfaction. Escalates to or consults with next level support when solution is unclear. Reports problems with procedures and suggests improvements. Identifies possible alternative solutions for problems, escalates solution for approval, helps to document and submit to knowledge base Identifies problem trends and escalates appropriately Proactively seeks information about our customers, partners and internal areas within TC. Demonstrates an in-depth understanding of the computer systems and processes needed to perform work Builds a reputation as a recognized expert and support resource in a specific line of support. Preferred candidate profile 1. A degree in Computer Science, Information Technology, Business Administration, or a related field is preferred 2. Strong written and verbal communication skills with the ability to convey passion, energy, and enthusiasm. Capable of handling C-level customer communications and creating action plans 3. Must have worked in Customer Service industry with a good exposure of handling Enterprise customers 4. Familiarity with Digital Marketing, ITIL principles and incident management would be an added advantage

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4.0 - 6.0 years

4 - 6 Lacs

Bengaluru

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Provide L1$ L2 support for Siemens Opcenter MES-related issuest Escalate critical issues or defects to the development team . Assist with deployment and configuration of Siemens Opcenter and MES applications Set up and integrate MES with ERP Required Candidate profile Proven experience in the support, configuration, or implementation of MES solutions, with 2+years in Siemens Opcenter. Experience with database management MS SQL PLCs, SCADA systems, and ERP/WMS i

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1.0 - 3.0 years

1 - 2 Lacs

Jewar

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Responsibilities: Provide technical support for GreenPay's products, services, and infrastructure. Diagnose and resolve customer and internal technical issues efficiently. Assist in onboarding and training users on new systems and applications.

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1.0 - 5.0 years

4 - 6 Lacs

Gurugram

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Job Role: Application Chat Support(sql) Location: Gurugram Experience: 1- 3 years

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