Retail Branch Banking- Branch Manager ( Western & Harbour Line) Hdfc Bank

9.0 - 13.0 years

7 - 12 Lacs

Mumbai, Mumbai Suburban

Work from Office

Job Name & PA (Business Unit) : Branch Manager Retail Branch Banking Job Location- Inorbit Branch- Malad Ramakrishnan Chemburkar Marg, Chembur-Branch Chakala, Andheri East-Branch Devidas Lane, Borivali West-Branch Sector 6, Charkop-Branch Andheri East-2-Branch Job Responsibilities - Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk. Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales Key Customer Relationship Management & supervision of all High-Net-Worth customer programs Ensure all components of the branch sales model function as per design Complaints Handling Review Branch Operations reports Managing teller operations and vault Branch Merchandising & co-ordination with Marketing at product level Review vault register and Key Registers Review Suspense & Dummy accounts Ensure compliance with Banking rules, Regulations & Procedures Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff Adherence of sales process & Operational Checklist Achievement of Incremental Current Account & Saving Account targets Cost to Income Ratio benchmark Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Managed program (Wherever Applicable) Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable) Ensuring HNW Portfolio Management and customer service (Wherever Applicable) Ensuring achievement of cross sell Ratio. Staff Turnover ,Staff Motivation and morale ,Training - staff is exposed to skill based, product knowledge based and . Productivity of Coex/LSE on CASA/Demat/Credit Cards (A) Operational knowledge based training • Staff productivity management

Posted 4 weeks ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.