SPT CLARKS INN SUITES

Urgent Requirement of Front Office Manager for SPT Clarks Inn Hotel (70 rooms Property) Location: Pandoh Mandi Himachal Pradesh Positions: 1 Notice Period: 30 Days Maximum Job Type: Full-time Salary: ₹3,60,000.00 - ₹5,40,000.00 per annum Skills: Front Office Management & Receptions Job description Roles and Responsibilities: Welcome and assist guests with courtesy and professionalism Supervise daily front office operations including reservations, check-ins/check-outs, and concierge services Monitor room inventory, coordinate with housekeeping, and ensure room readiness Perform other administrative tasks as needed, such as answering phones, taking messages, and directing guests. Handle guest complaints and feedback efficiently and diplomatically Train, mentor, and schedule front desk staff to deliver consistent customer service Liaise with other departments to ensure seamless guest experiences Oversee billing, payments, and ensure accurate record-keeping Prepare reports (occupancy, revenue, audit) and assist management with strategic inputs Providing administrative support to other departments. Required Candidate Skills: Good communication skills in both Hindi & English Must be friendly, helpful, and professional in their interactions with guests. Advocacy skills Proficient in using computer software, such as word processors, spreadsheets, and reservation systems. Ability to respond effectively to the needs of the customer. Must be able to check reservations, process payments, and handle other administrative tasks accurately and efficiently. Qualification: Diploma/Graduation Experience: 5-8 Years (Hotel Experience is mandatory with 3-5 years' experience as Front Office Executive) Job Type: Full-time Pay: ₹360,000.00 - ₹540,000.00 per year Benefits: Food provided Schedule: Day shift Night shift Education: Diploma (Required) Experience: Front Office Management: 6 years (Required) Front desk: 6 years (Required) Language: Hindi (Preferred) English (Required) Speak with the employer +91 9877869915 Expected Start Date: 21/07/2025