Key Responsibilities Make outbound calls to insurance companies and patients to follow up on unpaid claims. Review denied, underpaid, and pending claims; identify reasons for non-payment and take corrective actions. Ensure accurate and timely documentation of all interactions in the system. Work with internal teams to escalate unresolved issues and achieve resolution. Meet daily/weekly/monthly productivity and quality targets. Stay updated on payer guidelines, industry regulations, and client requirements. Maintain professionalism and compliance with HIPAA standards at all times. Requirements Bachelor’s degree (preferred) or equivalent work experience. 1–3 years of experience as an AR Caller / AR Follow-up Specialist in U.S. healthcare domain (freshers with good communication skills may also apply). Strong understanding of medical billing, insurance processes, denials, and revenue cycle management Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Inside Sales Expert – Full-Time, On-site Location : Mumbai Experience : 0-4 years Salary : ₹3 LPA - ₹5 LPA Compensation : Competitive + High-Performance Incentives About the Role We are looking for an empathetic, consultative Inside Sales Specialist who can drive the complete customer journey - from the first conversation to enrolling clients into our programs. Responsibilities 1. Engage and qualify inbound leads through calls and CRM-based follow-ups. 2. Understand customer concerns and recommend suitable solutions. 3. Maintain an organized sales pipeline and meet monthly conversion targets. 4. Collaborate closely with cross functing teams for seamless onboarding. 5. Build long-term client relationships to improve retention and satisfaction. Requirements 1. Prior experience in Inside Sales, Telesales, or Customer Engagement. 2. Excellent communication and relationship-building skills. 3. Ability to handle concerns, manage objections, and build trust. 4. Target-driven with comfort working in structured, process-oriented environments. 5. Self-driven, organized, and empathetic communicator. Bonus (Not Mandatory): Experience in healthcare. Job Types: Full-time, Permanent, Fresher Pay: ₹300,000.00 - ₹500,000.00 per year Work Location: In person