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8.0 - 10.0 years
0 Lacs
gurgaon, haryana, india
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Sprinklr Platform Architect (TPA) serves as technical lead driving the design, deployment, an...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
jaipur, rajasthan, india
On-site
As a Senior Social Media Consultant, you will lead the analytics and listening efforts across client engagements, offering strategic insights that shape digital decisions. This role requires advanced proficiency with social analytics tools, deep experience in primary and secondary research, and a strategic mindset. Responsibilities Lead social media analytics and listening reporting for key clients. Own client relationships from a reporting and insight delivery perspective. Design and implement frameworks for social listening aligned with business objectives. Translate social data into high-level recommendations and insights for clients. Mentor junior analysts and ensure quality across repor...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Role Overview: As a Social Media Strategist/Social Media Manager/Paid Social Specialist with our company, you will be responsible for executing paid social media campaigns, conducting in-depth audits and analyses of social media ads and page insights, and collaborating with global teams and local affiliates to plan and implement social media activation strategies. Your role will involve collecting and analyzing data to optimize paid media campaigns, identifying trends and insights to maximize ROI, and defining, monitoring, and adjusting KPIs to reflect business objectives. Key Responsibilities: - Execute paid social media campaigns following guidance and processes. - Perform deep audits/anal...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Who We Are Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram. More About The Role Burson, is looking for a Social Media Coordinator for our Mumbai location. The indi...
Posted 3 weeks ago
1.0 - 3.0 years
0 Lacs
mumbai, maharashtra, india
On-site
From launching homegrown brands to working with some of the biggest companies across the BFSI, Lifestyle, F&B, Real Estate, Entertainment and Quick Commerce sectors, HOWL has grown to a diversified team that loves creating campaigns that stand out. We believe that bringing curious and driven people together to work toward a shared purpose is the game changer that creates memorable brand experiences. Our team is seeking for Performance Marketing Executives who will help grow brands strategically and creatively. The ideal candidate will have a passion for digital marketing and technology. The candidate needs to be well-versed in digital marketing concepts, and how the Internet can become a sol...
Posted 3 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
mumbai, thane
Work from Office
Social Media & Influencer Marketing Specialist to lead our digital presence across platforms. The candidate will manage social media strategies, collaborate with influencers, and oversee online reputation management (ORM). Required Candidate profile The candidate will manage social media strategies, collaborate with influencers, and oversee online reputation management (ORM) to strengthen and maintain a strong, positive brand presence.
Posted 4 weeks ago
8.0 - 13.0 years
11 - 16 Lacs
bengaluru
Work from Office
Job Title :Genesys_Level 6_Senior Manager_(Entity -S&C GN) Management Level :Level 6 Senior Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Experience :8+ years Educational Qualification :MBA from a tier 1 institute Job Summary :J...
Posted 4 weeks ago
3.0 - 5.0 years
16 - 20 Lacs
bengaluru
Work from Office
Job Title - GN - SONG - Service - Google Gen AI - Senior Manager Management Level 06 / Senior Manager Location Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills Google Generative AI Studio Good to have skills NA Experience Minimum 1 3+ year s of experience is required Educational Qualification MBA/PGDM from tier 1 or 2 Job Summary You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance . Areas of Work Service Google Gen AI , Solution and Platform Design Roles & Responsibilities As part of these, you will drive the following Ability to provide CX solution with Google CCAI sui...
Posted 4 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
navi mumbai
Work from Office
Strategy & Planning campaign around festivals, product launches and brand initiatives Content & Campaign Management social listening and analytics tools like Meltwater, Sprinklr or equivalent Performance & Analytics Community Management Collaboration
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
chandigarh, india
On-site
Designation: Social Media Listening & Analysis Executive About the Role: We are seeking a Social Media Listening & Analysis Executive to monitor, track, and analyze digital conversations for a large-scale political campaign in Punjab. The role will involve using social listening tools to capture real-time online sentiment, interpreting Punjabi-language content, and distilling insights that inform campaign strategy. The ideal candidate will combine strong analytical skills with an understanding of political communication, digital behavior, and regional cultural nuances. Years of Experience Required: 3+ years in social media analytics, listening, or digital research Type: Work from Office (Moh...
Posted 1 month ago
3.0 - 5.0 years
6 - 8 Lacs
pune
Work from Office
How to Apply Send your resume along with below mentioned things on priti.d@finsmartaccounting.com or on 8530777554 5 -7 social posts (mixed formats) that delivered measurable results. A short note on how you leveraged a trend for a B2B audience. Dashboard/report screenshots showing awareness and lead impact from social. About the Role Were looking for a hands-on Social Media Specialist to own end-to-end social execution across LinkedIn, YouTube, Spotify (podcasts), Instagram, Facebook, X (Twitter), Google Business Profile, and more. This role is key to building brand visibility and generating qualified leads for our B2B outsourcing company. Youll drive the full cycle: plan create schedule pu...
Posted 1 month ago
3.0 - 5.0 years
4 - 5 Lacs
noida
Work from Office
Role: Good writing & editing skills Manage campaigns & strategies :YouTube, Instagram, Facebook, Twitter, LinkedIn Monitor online reputation & analyze results with tools (Hootsuite, Buffer, Sprout)& analytics (Meta Business Suite, Google Analytics).
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
Job Title:Five9_Level 9_Consultant_(Entity -S&C GN) Management Level:Level 9 - Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills: Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service,...
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishin...
Posted 1 month ago
10.0 - 15.0 years
13 - 18 Lacs
bengaluru
Work from Office
About The Role Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 12 year(s) of experien...
Posted 1 month ago
8.0 - 12.0 years
10 - 11 Lacs
gurugram
Work from Office
We are seeking a strategic and experienced Senior Online Reputation Manager (ORM) to lead our efforts in monitoring, managing, and enhancing the companys online presence. This role requires an individual with a strong understanding of digital platforms, crisis management, and customer engagement to ensure a positive brand reputation across all online channels. Key Responsibilities: ORM Strategy Development: Craft and execute quarterly and annual ORM strategies aligned with the organizations goals. Monitor industry trends and competitor activities to inform strategic planning. Crisis Protocol and Management: Establish and maintain crisis protocols to address negative publicity or brand challe...
Posted 1 month ago
3.0 - 8.0 years
22 - 27 Lacs
bengaluru
Work from Office
About The Role Project Role : Quality Engineering Architect (Test Arch Project Role Description : Develop end-to-end testing architectures using new and innovative testing products and solutions. Provide technical leadership and strategic direction in quality engineering. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Senior Test Engineer with a strong background in Contact Center technology including IVR, CTI, ACD, and Telephony platforms. The ideal candidate will have hands-on experience testing voice and omnichannel ...
Posted 1 month ago
10.0 - 15.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Sprinklr Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Sprinklr Architect to lead the design, implementation, and optimization of Sprinklr solutions that align with our business goals. The ideal candidate will have deep expertise in the Sprinklr platform, strong technical skills, and experience architecting social media management, customer experience, and digital engagement soluti...
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Sprinklr Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Sprinklr Implementation Lead Consultant to lead the design, implementation, and optimization of Sprinklr solutions that align with our business goals. The ideal candidate will have deep expertise in the Sprinklr platform, strong technical skills, and experience architecting social media management, customer experience, and digit...
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Sprinklr Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled Sprinklr Implementation Lead Consultant to lead the design, implementation, and optimization of Sprinklr solutions that align with our business goals. The ideal candidate will have deep expertise in the Sprinklr platform, strong technical skills, and experience architecting social media management, customer experience, and digit...
Posted 1 month ago
12.0 - 14.0 years
8 - 13 Lacs
bengaluru
Work from Office
JR: R00213925 Experience: 12-14Years Educational Qualification: Any Degree ---- Job Title - GN - SONG - Service - Sprinklr Manager Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: Client Counseling Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with...
Posted 1 month ago
7.0 - 11.0 years
6 - 11 Lacs
mumbai
Work from Office
About The Role Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Marketing strategy for social media and emerging marketing channels that facilitates community building, engagement, and custom...
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
chennai
Work from Office
Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transf...
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role The Strategy & Consulting Global Network S ONG Practice | Genesys Job Title - Genesys_ Level 9 -Consultant _ Entity (S&C GN ) Management LevelLevel 9-Consultant LocationGurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad Must have skillsGenesys Cloud, Contact Center Analyst/Consultant, Functional CC aaS Consultant, Technical CC aaS Consultant, Industry Consultant , CCaaS Team Lead, CCaaS Design Lead Good to have skillsGenesys PureConnect , Genesys Engage, Consulting experience across any of the CCaaS /Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow , Adobe, Microsoft Azure, Google Cloud etc.) Experience5 -8year...
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Job Title Genesys_Level 7_Manager _( Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad Must have skills Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills Genesys PureConnect , Genesys Engage, Consulting experience across any of the CCaaS /Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow , Adobe, Microsoft Azure, Google Cloud etc.) Experience :8+ years Educational Qualification :MBA from a tier 1 institute Job Summar...
Posted 1 month ago
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