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5.0 - 8.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role Application Lead Project Role Description Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills Cloud Contact Center Implementation Good to have skills NA Minimum 12 year(s) of experience is required Educational Qualification 15 years full time education Summary We are looking for a seasoned Test Manager to lead testing efforts for our next-generation contact center platforms leveraging Nice, Sprinklr, and cloud infrastructures like Amazon AWS and Google Cloud. This role will be responsible for managing all phases of the testing lifecycle from strategy and planning to execution and reporting ensuring ...
Posted 1 week ago
1.0 - 3.0 years
3 - 3 Lacs
noida
Remote
Job description Role - Social Media Analyst (Data Collation, Management, Reporting and Social Listening) Job Location - Remote (Work from Home) Experience Minimum 1 year of experience in Social Media domain is ideal. Hands on experience of social media Listening tools will be useful. Should understand social media platforms and the ability to handle data and user sentiments Social Media Listening, data collation. Desired Candidate's profile Good exposure around data handling, reports and data management. Focused on delivery. Attention to detail and high on rigor. Enthusiastic, displaying energy, drive, and stamina. Ability to thrive in a fast-paced environment. Skills and Competencies: Good ...
Posted 1 week ago
2.0 - 4.0 years
6 - 10 Lacs
bengaluru
Work from Office
At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets As a marketing generalist at PwC, you will focus on a wide range of marketing activities aimed at promoting the Firm's products or services You will conduct market research, develop marketing strategie...
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
gurugram, haryana, india
On-site
Sprinklr Developer: We are seeking a Sprinklr Developer who will design, configure, and maintain Sprinklr solutions across engagement, care, and marketing functions. This role will play a critical part in enabling Etihad to deliver seamless, personalized, and data-driven customer experiences. Job Locations: Bangalore, Pune, Gurgaon, Chennai, Hyderabad, Bhopal and Jaipur Exp- 3+ years Key Responsibilities Configure and optimize Sprinklr modules (Social Listening, Care,) to support Etihad's digital customer experience strategy Develop workflows, automation, rules, and dashboards to improve service quality and customer engagement across channels Integrate Sprinklr with enterprise platforms (CRM...
Posted 2 weeks ago
10.0 - 15.0 years
10 - 14 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a seasoned Test Manager to lead testing efforts for our next generation contact center platforms leveraging Nice, Sprinklr, and cloud infrastructures like Amazon AWS and Google Cloud. This role will be responsible for managing all phases of the testing lifecycle from strategy and planning to execution and reportin...
Posted 2 weeks ago
1.0 - 4.0 years
8 - 12 Lacs
kochi
Work from Office
Your key responsibilities Create a webpage based on all information provided/ add proper components/modules - as specied in the word document received from stakeholder/editor Upload and publish content on Adobe Experience Manager (AEM) for ey.com and related sites Comfortable in using Content Management System (CMS) - managing, creating, and publishing the pages Collaborate with stakeholders, designers and approvers to ensure content is published on time Possess an eye for design and basic knowledge in design software such as Photoshop, Adobe Premiere and MS Oce software Understand the offerings of AEM CMS to suggest the right templates and modules to the stakeholders for achievement of thei...
Posted 2 weeks ago
2.0 - 4.0 years
17 - 22 Lacs
kochi
Work from Office
The opportunity EY GDS Content Center of Excellence is a fast-growing team of talented copywriters, editors, content strategists, thought leadership writers and editorial managers. People in the team provide support for key global EY publications and campaigns. The Assistant Director Social Media Content will devise and drive cohesive, inspiring and sustainable content strategies that elevate the social media presence and reputation of EY leaders. With your exceptional storytelling skills and strong understanding of the digital/social media landscape, you create compelling, engaging and on-brand content that reflects the unique and consistent voice and personality of the leaders. A creative ...
Posted 2 weeks ago
4.0 - 7.0 years
16 - 20 Lacs
kochi
Work from Office
The opportunity As the Campaign Manager, you will orchestrate end-to-end execution of multi-channel marketing initiatives, collaborating closely with BMC program leaders and managers. By leveraging your proven expertise in campaign management and Brand & Marketing, you will craft and execute strategic campaign plans, oversee budgets and timelines, and analyze performance metrics. Your role will also involve nurturing relationships with internal and external stakeholders, ensuring all campaigns align with our rigorous quality and effectiveness standards. As a Campaign Manager, you will be hands-on in campaign execution. From devising timelines and managing budgets to handling various campaign...
Posted 2 weeks ago
2.0 - 5.0 years
9 - 14 Lacs
kochi
Work from Office
Your key responsibilities Create a webpage based on all information provided/ add proper components/modules - as specied in the word document received from stakeholder/editor Upload and publish content on Adobe Experience Manager (AEM) for ey.com and related sites Comfortable in using Content Management System (CMS) - managing, creating, and publishing the pages Collaborate with stakeholders, designers and approvers to ensure content is published on time Possess an eye for design and basic knowledge in design software such as Photoshop, Adobe Premiere and MS Oce software Understand the offerings of AEM CMS to suggest the right templates and modules to the stakeholders for achievement of thei...
Posted 2 weeks ago
1.0 - 3.0 years
6 - 11 Lacs
kochi
Work from Office
Your key responsibilities Create a webpage based on all information provided/ add proper components/modules - as specied in the word document received from stakeholder/editor Upload and publish content on Adobe Experience Manager (AEM) for ey.com and related sites Comfortable in using Content Management System (CMS) - managing, creating, and publishing the pages Collaborate with stakeholders, designers and approvers to ensure content is published on time Possess an eye for design and basic knowledge in design software such as Photoshop, Adobe Premiere and MS Oce software Understand the offerings of AEM CMS to suggest the right templates and modules to the stakeholders for achievement of thei...
Posted 2 weeks ago
1.0 - 4.0 years
9 - 13 Lacs
kochi
Work from Office
Your key responsibilities Create a webpage based on all information provided/ add proper components/modules - as specied in the word document received from stakeholder/editor Upload and publish content on Adobe Experience Manager (AEM) for ey.com and related sites Comfortable in using Content Management System (CMS) - managing, creating, and publishing the pages Collaborate with stakeholders, designers and approvers to ensure content is published on time Possess an eye for design and basic knowledge in design software such as Photoshop, Adobe Premiere and MS Oce software Understand the offerings of AEM CMS to suggest the right templates and modules to the stakeholders for achievement of thei...
Posted 2 weeks ago
2.0 - 5.0 years
4 - 5 Lacs
hyderabad
Work from Office
Excellent communication skills. Candidate must have prior 2+ yrs. of relevant exp. of social media experience. (Fintech domain is an added advantage) Rotational shifts and rotational week offs. Interview mode: F2F Versant cut off : 60
Posted 2 weeks ago
0.0 years
0 Lacs
thane, maharashtra, india
Remote
We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. As a Account Development Specialist you will be driving the demand development process within Siemens Process Automation Software. By applying marketing automation platforms to sales outreach process...
Posted 2 weeks ago
3.0 - 5.0 years
7 - 11 Lacs
kolkata
Work from Office
Your Role We are seeking a skilled and customer-focused Sprinklr Platform Consultant to join our team. The ideal candidate will have hands-on experience in configuring and optimizing the Sprinklr platform to drive positive business outcomes for enterprise clients. This role involves working directly with customers to implement and enhance Sprinklrs CCaaS Omnichannel, social media, and Contact Center Intelligence & Automation capabilities. In this role you will play a key role in: Configure and customize the Sprinklr platform to meet client-specific business needs and use cases. Collaborate directly with customers to ensure full utilization of Sprinklrs CCaaS Omnichannel, Social Media, and Co...
Posted 2 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
About The Role Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designMarketing strategy for social media and emerging marketing channels t...
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Sprinklr Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:...
Posted 2 weeks ago
4.0 - 9.0 years
20 - 25 Lacs
bengaluru
Work from Office
About The Role Job Title - Marketing Automation B2C Senior Manager (Sprinklr) | The Strategy & Consulting Global Network Song Practice | Marketing Transformation Management Level :06 - Senior Manager Location:Delhi / Mumbai /Pune/ Bangalore / Gurgaon / Hyderabad Must have skills: Digital Marketing, B2C marketing, social marketing, Sprinklr Marketing Good to have skills: Customer Experience Management, digital Marketing and strategies, social media marketing, design and implement Campaign Management/MarTech/AdTech solutions Job Summary : The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their market...
Posted 2 weeks ago
4.0 - 9.0 years
12 - 17 Lacs
pune
Work from Office
About The Role Job Title - GN - SONG - MT - Marketing Automation B2C (Braze) - Senior Manager Management Level: 6-Senior Manager Location: Pune, PDC3B Must-have skills: Sprinklr Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who...
Posted 2 weeks ago
4.0 - 9.0 years
11 - 16 Lacs
bengaluru
Work from Office
About The Role Job Title - Marketing Automation B2C Senior Manager (Sprinklr) | The Strategy & Consulting Global Network Song Practice | Marketing Transformation Management Level :06 - Senior Manager Location:Delhi / Mumbai /Pune/ Bangalore / Gurgaon / Hyderabad Must have skills: Digital Marketing, B2C marketing, social marketing, Sprinklr Marketing Good to have skills: Customer Experience Management, digital Marketing and strategies, social media marketing, design and implement Campaign Management/MarTech/AdTech solutions Job Summary : The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their market...
Posted 2 weeks ago
2.0 - 7.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role Job Title: Sprinklr Senior Manager - Strategy & Consulting Global Network Management Level: 06 Senior Manager Location: Bangalore/Gurgaon Must have skills: Sprinklr Unified CXM, Customer Service Operations Good to have skills: Omnichannel self-service/IVR, Omni-Channel Orchestration Routing, Cloud contact center technologies Job Summary :As a Manager in the Strategy & Consulting Global Network SONG Practice, you will be responsible for designing, building, and implementing strategies to enhance business performance using Sprinklr Unified CXM solutions. Your typical day will involve working with clients to solve customer-facing challenges in sales, service, and marketing, and d...
Posted 2 weeks ago
12.0 - 15.0 years
11 - 16 Lacs
bengaluru
Work from Office
About The Role Job Title - GN - SONG - Service - Genesys Senior Manager Management Level: 6-Senior Manager Location: Bengaluru Must-have skills: Genesys Contact Center Implementation Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, overs...
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Job Title:Sprinklr Analyst Skills, Experience & Education Required Skills: Sprinklr platform configuration and implementation Customer interaction solutions across IVR, Email, Chat, SMS, Social Media Integration of Sprinklr CXM with enterprise systems Experience with CCaaS platforms and orchestration tools Hands-on experience with Voice and Non-Voice channel solutioning Strong analytical, problem-solving, and communication skills Preferred Skills: (blank) Roles & Responsibilities Design and implement customer interaction solutions using Sprinklr across multiple channels Configure Sprinklr platform and integrate with enterprise systems Act as subject matter expert for Sprinklr ...
Posted 2 weeks ago
1.0 - 5.0 years
6 - 9 Lacs
thane
Work from Office
We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation" helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. As a Account Development Specialist you will be driving the demand development process within Siemens Process Automation Software. By applying marketing automation platforms to sales outreach proces...
Posted 2 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
noida
Work from Office
Role: Good writing & editing skills Manage campaigns & strategies :YouTube, Instagram, Facebook, Twitter, LinkedIn Monitor online reputation & analyze results with tools (Hootsuite, Buffer, Sprout)& analytics (Meta Business Suite, Google Analytics).
Posted 2 weeks ago
0.0 years
0 Lacs
kharagpur, bihar, india
On-site
Job Title: Senior Executive ORM (Social Media Escalations) Location: [Bangalore] Department: [ORM] Role Overview The Senior Executive ORM will be responsible for managing critical and high-priority customer escalations received via social media channels. The role requires prompt, empathetic, and resolution-focused responses to safeguard brand reputation, ensure customer satisfaction, and provide actionable feedback to internal stakeholders. Key Responsibilities Monitor and respond to escalations on all social media platforms (Facebook, Twitter/X, Instagram, etc.) in real-time. Handle high-impact and sensitive cases with accuracy, discretion, and professionalism. Coordinate with internal team...
Posted 3 weeks ago
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