129 Sprinklr Jobs - Page 2

About The Role Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Marketing strategy for social media and emerging marketing channels that facilitates community building, engagement, and customer experience. Strategy includes understanding of key audience segments, business and marketing opportunities, campaign and supporting content development, role of channel, and measurement. Role requires Digital Marketing Ads & Promotion creation/designCollaborate with regional and local teams to ensure content is timely, relevant, and aligned with specific market needsProactively identify potential scheduling conflicts or last-minute changes in the content calendar, and work with internal teams to resolve these issues quickly.Troubleshoot and resolve issues related to content delays, publishing errors, or technical problems with scheduling toolsEstablish efficient processes for managing and addressing urgent content requests, ensuring minimal disruption to the overall publishing schedule.Work closely with design, content creation, community management, and analytics teams to ensure that all posts are on track and in alignment with campaign goals.Ensure smooth communication across teams regarding content deadlines, changes, and content-related requests.Serve as the primary point of contact for any scheduling or publishing concerns, ensuring that all teams are aligned on timelines and expectationsEnsure that all posts are correctly tagged, categorized, and include appropriate metadata (hashtags, mentions, etc.) to improve visibility and engagement.Ensure that content is optimized for search engines, following platform-specific best practices for tagging and SEO to maximize reach and engagement.Review and approve all metadata before content goes live, ensuring consistency across all posts.Track the performance of published content on a daily, weekly, and monthly basis, reporting on key metrics such as engagement, impressions, and reach. What are we looking for? Oversee the daily scheduling and publishing of approved content across social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.) using tools such as Hootsuite, Sprinklr, Buffer, etc.Ensure that content is scheduled to meet optimal posting times based on audience insights, platform algorithms, and campaign objectives.Ensure all posts are published as per the agreed-upon timelines, maintaining operational efficiency and consistency.Lead the quality check process for content, reviewing posts for spelling, grammar, visual consistency, accuracy of hashtags, and adherence to brand guidelines before publication.Implement operational best practices to streamline content review, ensuring all content is polished and aligned with brand tone and messaging.Create and enforce clear guidelines for the content team to follow during the review process to ensure operational efficiency and consistencyManage and update the content publishing calendar, ensuring content is scheduled according to campaigns, product launches, and market-specific needs.Ensure the calendar is continuously monitored and updated to avoid content overlaps, gaps, or scheduling conflicts.Provide operational feedback to the content and analytics teams based on post-performance, suggesting optimizations to improve engagement.Report on content trends, performance issues, or opportunities for process improvement based on real-time metricsContinuously assess and improve the operational processes related to content scheduling, publishing, and quality assurance to drive efficiency.Identify opportunities to automate or streamline repetitive tasks, ensuring the content publishing workflow is as efficient as possible.Develop and implement standard operating procedures (SOPs) for content publishing and quality control to ensure consistency and minimize errorsProvide operational support for any urgent content requests, last-minute campaign changes, or content-related emergencies.Support the team in addressing issues that may impact content delivery, providing quick solutions to maintain the schedule.Help maintain a smooth workflow for content creation, approval, and publishing as necessary. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Scope: We are seeking a highly organized and experienced Regional Marketing Operations & Campaign Manager to be the operational backbone of our regional marketing team. The deal candidate is an expert in project management who excels at building and managing efficient workflows. This role is responsible for leading a small team and ensuring the flawless execution of integrated marketing initiatives across 15 markets, from initial planning and resource management to final reporting and optimization. Crucially, this individual must have a deep understanding of the full digital marketing lifecycle, from building top-of-funnel awareness to driving lead generation and nurturing prospects into Marketing Qualified Leads (MQLs). Responsibilities Team Leadership & Mentorship Lead, mentor, and develop a team of two direct reports responsible for social media, design, and internal communications distribution. Manage team workload, set priorities, and support the professional growth and performance of team members. Foster a collaborative, high-performance team culture focused on excellence and continuous improvement. Campaign & Project Management Own and manage the end-to-end lifecycle of recurring and ad hoc marketing campaigns for various regional and local service lines. Strategically design campaigns to effectively move prospects through the marketing funnel, from awareness (Top-of-Funnel) to consideration and conversion (Marketing Qualified Leads). Lead and coordinate marketing projects using project management tools, ensuring strict alignment with timelines, budgets, and deliverables. Handle all aspects of resource and task management, ensuring seamless project execution from briefing to launch. Perform rigorous quality assurance on all campaign executions to ensure brand alignment, technical readiness, and optimal client experience before go-live. Ensure accurate UTM tracking and reporting for robust campaign performance measurement. Marketing Operations & Process Improvement Proactively identify, design, and implement new workflows and process improvements to increase team efficiency and scalability. Manage and assign incoming marketing support tickets from local and regional teams to relevant team members, ensuring timely resolution. Collaborate with internal teams to brainstorm, develop, and implement new growth strategies. Social Media & Platform Management Administer and maintain the Social Media Management Tool (Sprinklr), including user support, training, and governance for local markets. Design, build, and maintain the regional social media presence in line with the brands strategic goals. Audit and review all regional social media accounts to ensure consistency, compliance, and performance optimisation. Stakeholder Communication & Reporting Act as the central point of contact for 15 regional markets, managing expectations, negotiating timelines, and ensuring alignment with key stakeholders. Provide regular, clear, and concise status updates on all projects and campaigns to stakeholders. Oversee internal and external reporting requirements in collaboration with the dedicated Reporting and Internal Comms teams. Facilitate planning sessions, campaign kick-offs, and update meetings with all relevant teams and stakeholders. Job Requirements Skills and Competencies: Technical Proficiency: Social Media Management: Sprinklr (or similar enterprise-level tool) Project Management: Teamwork (or similar like Asana, Monday, Jira) Office Suite: Microsoft Office (Excel, PowerPoint, Word) Design: Basic proficiency in Adobe Photoshop, Canva, Infogram Core Competencies: Digital Marketing Acumen: A strong, practical understanding of the end-to-end digital marketing lifecycle, including lead generation, funnel management (TOFU to MQL), and key performance metrics. People Leadership: Proven experience managing and mentoring direct reports in a fast-paced marketing environment. Project Management: Expert ability to manage multiple complex projects simultaneously, with a strong focus on timelines, deliverables, and resource allocation. Stakeholder Management: Exceptional skill in influencing and aligning stakeholders across different cultures and levels of seniority. Process Optimization: A demonstrated ability to analyse existing processes, identify bottlenecks, and implement more efficient and scalable solutions. Attention to Detail: A meticulous approach to all aspects of work, ensuring accuracy and thoroughness in campaign execution and reporting. Preferred Qualifications: Education: Bachelors degree in marketing, Communications, Business Administration, or a related field is required. Masters degree or MBA in a relevant discipline is a plus. Experience: Minimum of 5 years of progressive experience in marketing operations, campaign management, or a related role, preferably within real estate, consulting, professional services, or a regional/multinational organization. Proven experience in managing integrated marketing campaigns and leading cross- functional projects. Demonstrated experience managing direct reports is strongly preferred. Hands-on experience with social media strategy, tools (especially Sprinklr), and content management. Experience working across multiple markets/regions with an understanding of cultural nuances.

Skill required: Marketing Operations - Quality Management Designation: Digital Mktg Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design. Act of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. Strong communication skills and the ability to work cross-functionally in a fast-paced environment. Experience with campaign tools (e.g. Airtable, Asana, Sprinklr, CreatorIQ) or QA platforms. Understanding of brand safety and legal requirements in influencer content. Proactive mindset and ability to spot errors others miss What are we looking for Campaign QA Oversight o Review influencer content, briefs, and schedules to ensure alignment with campaign KPIs, brand guidelines, and compliance requirements. o Validate campaign setup accuracy across all activation platforms and trackers. Pre-Launch Checks & Issue Resolution o Conduct thorough pre-launch quality checks, identifying and resolving inconsistencies or errors in collaboration with influencer managers and content teams. o Act as a secondary line of defense for campaign QA, catching issues before client delivery. Stakeholder Coordination o Work with the Activation Analyst and Content Manager to ensure all tasks and timelines align with approved workflows. o Flag delivery risks, delays, or quality concerns early to relevant stakeholders and support mitigation steps. Reporting & Feedback Loop o Track QA issues and resolutions for post-campaign analysis. o Contribute to internal QA process improvement by identifying recurring challenges and proposing solutions. experience in marketing operations, content QA, campaign execution, or a similar role. Attention to detail and strong organizational skills are a must. Familiarity with influencer marketing, digital content review, and campaign workflows is a plus. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Show more Show less

Hiring for Strategic Presales Manager with Leading Advertising Agency!! Location: Mumbai 5 Days Working About the Role: A vibrant Strategic Presales Manager is what we&aposre searching for. For someone who enjoys fusing strategy and storytelling and who flourishes at the nexus of digital marketing, business enablement, and research, this is a high-impact, cross-functional position. Supporting new business pitches, developing GTM strategies, organizing inbound campaigns, and turning delivery results into case studies will all be major responsibilities of yours. Analyzing how our social care and digital marketing teams influence brand interactions and applying the results to inform content and GTM storylines will be a major component of this position. This position is perfect for someone who likes to play several roles, such as pitch architect, data interpreter, marketing planner, and strategy consultant. Key Responsibilities: Develop excellent GTM decks, strategic recommendations, and pitch presentations in close coordination with the strategy head. Make strategic judgments by conducting primary and secondary research on customer behavior, industry trends, and competitive environments. Collaborate with international marketing teams, particularly those in the US, to develop growth initiatives and inbound campaign tactics. Communicate with the delivery, social care, and internal digital marketing departments to glean insights from continuing client interactions. Convert social engagement results and customer success stories into persuasive case studies, proof-of-performance slides, and strategic narratives that may be used again in business development. Help with pre-sales tasks, such as brainstorming, data synthesis, and final deck development for international customer prospects. Keep an organized knowledge base with reusable and adaptable decks, frameworks, and benchmarks. Essential Competencies & Skills : A strategic thinker with a knack for presenting compelling stories, adept at using PowerPoint and producing presentations fit for a CXO. Comprehensive knowledge of digital marketing, including social media, SEO, inbound, performance, and social engagement metrics; strong analytical spirit; capable of deciphering data from tools such as Sprinklr, SEMrush, Google Analytics, etc. Strong research and writing abilities, with a talent for turning ideas into well-organized stories; ease collaborating with people from different time zones and countries; and a strong sense of self-motivation, curiosity, and attention to detail. If interested share your updated resume on [HIDDEN TEXT] #marketing #strategicmarketingmanager #marketingstrategist #marketingspecialist #gtm #gotomarketstrategy #strategicmarketing #marketingstrategy #marketingleadership #digitalmarketing #b2bmarketing #presales #businessstrategy #contentstrategy #gotomarket #campaignplanning #marketingjobs #marketingmanager #storytelling #powerpointdesign #marketresearch #customerexperience #datadrivenmarketing #googleanalytics #semrush #sprinklr #socialmediamarketing #performancemarketing #globalmarketing #marketingcareers #marketinginnovation #martech #customerinsights #cxstrategy #marketinganalytics #strategicthinking #brandstrategy #insightdrivenmarketing #cxoengagement #sprinklr #googleanalytics #strategicplanning #digitalstrategy #jobsinmumbai #mumbaijobs #navimumbaijobs Show more Show less

Job Title: Online Reputation Management (ORM) Executive Location: Mumbai, Maharashtra Reporting To: Team Leader/Manager Job Summary: We are seeking a proactive and detail-oriented Online Reputation Management Executive to monitor, manage, and enhance our client partner brands online presence. The ideal candidate will be responsible for tracking public perception, responding to customer feedback across digital platforms, and implementing strategies to maintain a positive brand image. Key Responsibilities: Monitor brand mentions across social media, review sites, forums, blogs, and news platforms. Respond to customer reviews, comments, and queries in a timely and professional manner. Collaborate with customer service and marketing teams to address negative feedback and resolve issues. Develop and execute ORM strategies to improve brand sentiment and visibility. Generate regular reports on online reputation metrics and sentiment analysis. Identify potential reputation risks and escalate them to relevant stakeholders. Maintain a database of feedback and responses for analysis and improvement. Stay updated with industry trends, tools, and best practices in ORM. Requirements: Bachelors degree 13 years of experience in Online Reputation Management, Social Media, or Digital Marketing. Strong written and verbal communication skills. Familiarity with ORM tools like Brandwatch, Meltwater, Google Alerts, etc. Ability to handle sensitive issues with discretion and professionalism. Analytical mindset with attention to detail. Proficiency in English; knowledge of regional languages is a plus. Preferred Skills: Experience in crisis communication or PR. Basic understanding of SEO and content marketing. Ability to work in a fast-paced, collaborative environment. Benefits: Competitive salary and performance incentives Health insurance and wellness programs Learning and development opportunities Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8+Years Educational Qualification: MBA from a tier 1 institute

Are you an Online Reputation Management (ORM) expert with more than 5 years of experience in the digital marketing industry Have you worked with ORM tools like Google Alerts, Brandwatch, Talkwalker, Hootsuite, and Sprinklr Are you passionate about solving real-time reputation challenges and guiding individuals on managing online crises effectively If you answered yes to these questions, we at ASBS are excited to invite you as a Guest Trainer for our 2nd-year MBA students. We are looking for an industry expert who has hands-on experience in Online Reputation Management, preferably in a Digital Marketing Agency setting. The ideal candidate should be proficient in practical ORM processes including monitoring, sentiment analysis, crisis management, and brand response. In this engaging training session, you will cover a range of topics including an introduction to ORM and brand monitoring, using ORM tools for real-time reputation tracking, setting up alerts and dashboards, handling negative reviews and complaints, crafting brand-safe responses, reporting and analytics, and live demonstrations of tools and actual campaigns. The teaching style will be interactive, hands-on, and tool-based, focusing on case study-based teaching rather than theory-heavy lectures. The sessions will be conducted in-person at ASBS MBA, Vashi Campus in Navi Mumbai. The honorarium will be based on your experience and the duration of the session. If you are interested in sharing your expertise and guiding future professionals in the field of ORM, please connect with Pranav Patil at pranav.patil@akademia.co.in or call +91 9272548770. Join us in shaping the next generation of ORM experts and make a significant impact in the digital marketing industry!,

Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design Marketing strategy for social media and emerging marketing channels that facilitates community building, engagement, and customer experience. Strategy includes understanding of key audience segments, business and marketing opportunities, campaign and supporting content development, role of channel, and measurement. What are we looking for Content Scheduling & Publishing: o Schedule and publish approved social media content on designated platforms (e.g., Facebook, Instagram, Twitter, LinkedIn) using the clients selected scheduling tools (e.g., Hootsuite, Sprinklr, Buffer, etc.). o Ensure that content is posted according to the specified times, ensuring optimal reach and engagement based on target audience insights and platform algorithms. Publishing Calendar Management: o Maintain and update the publishing calendar across multiple brands, campaigns, and markets. Ensure that content is aligned with overall marketing and communication strategies. o Actively monitor and adjust the calendar to accommodate seasonal, regional, and promotional changes while avoiding content overlap or gaps. Content Accuracy & Quality Control: o Review all content before scheduling, ensuring that captions, hashtags, visuals, and other associated media are accurate, aligned with brand voice, and appropriate for the target audience. o Ensure that each post follows the brand guidelines and maintains consistency in tone, messaging, and imagery across all platforms. o Double-check spelling, grammar, and formatting to ensure posts are polished and professional. Collaboration with Markets: o Work closely with local teams or market leads to coordinate last-minute or real-time post requests, ensuring content is delivered promptly and in alignment with regional requirements or time-sensitive opportunities. o Communicate effectively with internal teams, stakeholders, and content creators to gather and share information, ensuring smooth content delivery. Conflict Management & Scheduling Optimization: o Proactively identify potential scheduling conflicts or gaps in the content calendar and flag them to the Delivery Lead, suggesting alternatives or solutions as necessary. o Coordinate with cross-functional teams (e.g., content creators, design, and community managers) to resolve conflicts and maintain content flow without disrupting ongoing campaigns or initiatives. Tagging, Metadata & SEO Best Practices: o Ensure all posts are tagged correctly with appropriate hashtags, mentions, and metadata, ensuring content visibility and discoverability. o Align content with platform-specific best practices for tagging, keyword optimization, and SEO to enhance engagement and organic reach. o Stay updated on social media trends, hashtag usage, and platform algorithm changes to ensure content performs Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Show more Show less

About the Role We are looking for a dynamic Strategic Presales Manager for HGS Interactive . This is a high-impact, cross-functional role for someone who loves blending storytelling with strategy, and thrives at the intersection of research, digital marketing, and business enablement. You will play a central role in supporting new business pitches, GTM strategy development, inbound campaign planning, and converting delivery outcomes into case studies. The Presales Manager within the Interactive Practice leads presales activities, collaborates with sales and delivery teams, and crafts compelling digital solutions for clients. The role bridges client engagement, solution design, and bid management for digital/interactive services (such as social care and engagement, performance marketing, web platforms, mobile apps, digital marketing, commerce, and customer experience transformation). A strong focus of this role will be on analyzing how our social care and digital marketing teams drive brand interactions and using those insights to fuel content and GTM narratives. This role is ideal for someone who enjoys wearing multiple hatsstrategy consultant, marketing planner, data interpreter, and pitch architect. Key Responsibilities Collaborate closely with the Strategy Head to develop high-quality GTM decks, strategic recommendations, and pitch presentations. Collaborate with the sales team to understand client needs and shape solutions for digital/interactive projects. Lead the creation and presentation of proposals, RFP responses, and solution documents for digital transformation and experience-centric deals. Coordinate the discovery, estimation, and solutioning activities for Interactive Practice offerings (e.g., social strategy, journey mapping, content, design, web/mobile development, digital marketing). Work closely with delivery, consulting, and technical leads to ensure feasibility and alignment of solutions with client goals and delivery capabilities. Track and report on presales pipeline and conversion rates; proactively identify opportunities to improve win rates. Maintain up-to-date knowledge of industry trends in digital experience and interactive technologies. Mentor and coach junior presales and solution consultants within the practice. Conduct primary and secondary research to inform strategic decisionsacross industry trends, consumer behavior, and competitive landscapes. Liaise with internal digital marketing, social care, and delivery teams to extract insights from ongoing client engagements. Translate client success stories and social engagement outcomes into compelling case studies, proof-of-performance decks, and strategic narratives for reuse in business development. Maintain a structured knowledge base of decks, frameworks, and benchmarks that can be reused and adapted. Required Skills & Competencies Strategic thinker with strong storytelling skills. Proficient in PowerPoint and creating CXO-level presentations. Deep understanding of digital marketing including inbound, performance, SEO, social media, and social engagement metrics. Strong analytical mindset; able to interpret data from tools like Sprinklr, SEMrush, Google Analytics, etc. Excellent research and writing skills, with a flair for converting insights into structured narratives. Strong commercial acumen; able to translate technical and creative solutions into business value. Ability to manage complex bids, multi-disciplinary teams, and deadlines under pressure. Comfortable working across time zones and with international teams. Self-motivated, curious, and detail-oriented with a high sense of ownership. Qualifications Bachelors degree in marketing, communications, business, or related field. MBA or equivalent preferred. 7+ years of experience in presales, solution consulting, or delivery roles within the digital/interactive domain. Prior experience in a digital agency, GSI, consulting firm, SaaS/Martech company, or strategy role in a large enterprise is a plus. Why Join Us At HGS Interactive, you will work with some of the brightest minds across digital, strategy, and operationshelping transform global brands through smart marketing and human-first innovation. Youll get direct mentorship, real-world exposure to marquee brands, and a chance to shape strategy at the frontlines. Show more Show less

As a Strategic Marketing Manager with a Leading Advertising Agency based in Mumbai, you will play a pivotal role in blending strategy with storytelling at the intersection of digital marketing, business enablement, and research. Your responsibilities will involve supporting new business pitches, crafting GTM strategies, orchestrating inbound campaigns, and transforming delivery outcomes into compelling case studies. A significant aspect of your role will be to analyze the impact of our social care and digital marketing teams on brand interactions and utilize these insights to shape content and GTM narratives. This position is ideal for individuals who thrive in diverse roles such as pitch architect, data interpreter, marketing planner, and strategy consultant. Key Responsibilities: - Develop high-quality GTM decks, strategic recommendations, and pitch presentations in collaboration with the strategy head. - Make strategic decisions based on primary and secondary research on customer behavior, industry trends, and competitive landscapes. - Collaborate with global marketing teams, particularly in the US, to formulate growth strategies and inbound campaign tactics. - Engage with delivery, social care, and internal digital marketing departments to extract insights from ongoing client engagements. - Translate social engagement outcomes and client success stories into impactful case studies, proof-of-performance slides, and strategic narratives for future business development. - Support pre-sales activities by participating in brainstorming sessions, synthesizing data, and finalizing decks for potential international clients. - Maintain a well-organized knowledge repository containing reusable decks, frameworks, and benchmarks. Essential Competencies & Skills: - A strategic thinker with a talent for crafting compelling narratives and proficient in using PowerPoint to create presentations suitable for CXOs. - In-depth knowledge of digital marketing, encompassing social media, SEO, inbound, performance, and social engagement metrics; strong analytical skills with the ability to interpret data from tools like Sprinklr, SEMrush, and Google Analytics. - Proficient in research and writing, capable of transforming ideas into coherent stories; adept at collaborating across different time zones and countries; possesses self-motivation, curiosity, and keen attention to detail. If you are enthusiastic about this opportunity, please share your updated resume with us at aayushi@thepremierconsultants.com. This role offers a dynamic environment where you can leverage your strategic thinking, storytelling abilities, and digital marketing expertise to drive impactful marketing strategies and contribute to the growth of the organization.,

Key Responsibilities: Develop and implement daily/weekly/monthly content calendars. Create, curate, and publish engaging posts across platforms (Instagram, Facebook, LinkedIn, Twitter/X, TikTok, etc.). Monitor social media channels for trends, conversations, and engagement opportunities. Respond to comments and DMs in a timely and brand-aligned manner. Collaborate with design, content, and product teams for campaigns. Track performance using analytics tools and report on KPIs (engagement, reach, traffic, conversions). Stay updated with social media trends, algorithm changes, and competitor activity. Support paid social ad campaigns, including audience targeting and reporting. Requirements: Bachelor's degree in Marketing, Communications, Media Studies, or a related field. 13 years of experience in social media management. Strong knowledge of Instagram, Facebook, LinkedIn, Twitter/X, TikTok, and YouTube. Experience with scheduling and analytics tools (e.g., Hootsuite, Buffer, Sprout, Meta Business Suite). Excellent writing and storytelling skills. Basic graphic design skills (e.g., Canva, Adobe Creative Suite) are a plus. Ability to manage multiple projects and deadlines in a fast-paced environment. Preferred Qualifications: Experience in influencer collaboration and community management. Knowledge of SEO and how it applies to social media. Understanding of paid media and boosting strategies. Familiarity with social listening tools (e.g., Brandwatch, Sprinklr).

About Us At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture. At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact. We are a growth mind-set, meritocratic, and high-performance business with a progressive outlook in all that we do. As our position in the market evolves, were looking for a Trainee, Associate to work on a wide range of initiatives across the full project lifecycle from proposal to report delivery. We stay ahead of whats next, providing fresh insights to spark new ideas. Were a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challengesin entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence Overview The? Paid Social Specialist ?would be responsible for managing advertising campaigns for clients in global markets , on various Paid Social platforms like, Facebook, LinkedIn, Twitter, Pinterest , and Snap to name a few. The individual will be responsible for planning, building, optimizing campaigns, and analyze performance based on client objectives . He/she may eventually also manage a team based on his/her capabilities and performance. Responsibilities We are looking to bring in an experienced analyst to support our social media efforts. The primary responsibility of this role will be to strengthen the capabilities of our Bangalore office as it relates to managing Paid Social Advertising and Display Advertising campaigns. Note: Looking For Immediate Joiners/30days Notice Period Candidate. This is an in-office positions and candidate is requested to work from office in a Hybrid mode. Primary Duties Manage paid social campaigns based on the agreed-upon strategic direction provided by the US team members. Ensure campaign setup and delivery is aligned with the tactical plan and offer strategic and tactical recommendations to help shape future planning. Optimize media campaigns towards the target KPIs within various advertising platforms, including but not limited to: Facebook Ads Manager Instagram Ads LinkedIn Advertising Products Twitter Pinterest Snap Support the development of best practices in ad trafficking through Double C lick Campaign Manager (DCM) for all display and paid social campaigns. Required Skills Desired Experience - 3 + years of experience in managing Paid Social campaigns Experience in setting up and optimizing campaigns on social media platforms like Facebook, LinkedIn, Instagram, Pinterest, Snap, and Twitter Desired Skills Experience on Xing, Smartly, 4C, and Sprinklr DSPs and programmatic platforms Creative Studio, DV360, and TTD Benefits Annual Leave in number of 20 allotted to all employees beginning of every calendar year. Sick Leave in number of 12 is allotted effective DOJ and beginning of ever calendar year. Other Leaves-Maternity Leave & Paternity Leaves, Birthday Leave Entitlement Dedicated L&D Budget for all Teams to upskill & get certified All employees are entitled for Group Personal Accident Cover & Life Cover Insurance. Insurance coverage for the entire family (Employee + up to 7 dependents - Self, Spouse, up to 4 children, and Parents) Monthly Cross Team Lunch Rewards and Recognition program-Employee of the month, Star Performer, Tenure Celebration & many more Equal Opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation&aposs sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company&aposs values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviors. Show more Show less

You will be responsible for mastering all Schneider Electric social media practices and platforms, including training and acquiring licenses for platforms like Sprinklr, Advocacy, Word Press, SEMRush, etc. It is essential to become familiar and comfortable with all SE platforms and tools, actively engage in SE social media community meetings, and stay updated on global social media developments from the global marketing team. Additionally, you will be required to understand local social media approaches in other Energy Management division teams and Schneider Electric country communication teams. Your duties will include overseeing and guiding the work of Social Media Specialists focused on social media execution/publication. You will be responsible for their training and mastery of SE social media practices, building and maintaining the PS&S Global Marketing teams social media calendar and repository, executing and publishing Social Posts, Blog posts, and Video Publications, working on Advocacy platforms, handling Reporting tasks, engaging in content creation activities, contributing to newsletters and highlights, and stepping in to perform publication and execution during the absence of Social Media Specialists. Furthermore, you will define and own the social media strategy, objectives, and KPIs under the context of communication, campaign, business, and division objectives. Your role will involve building and activating a social media strategy that supports individual PS&S global marcom campaigns and businesses, while aligning with thought leadership objectives and the Digital Marketing and Web teams" objectives. You will provide performance- and objective-driven recommendations for social media actions, act as the Single Point of Contact and internal ambassador of PS&S social media, and ensure compliance with guidelines and rules from Schneider Electric's global SM leadership team. Moreover, you will be responsible for maintaining knowledge of the latest social media trends, tactics, and conducting competitor analysis to enhance the effectiveness of the SM strategy. Your focus will be on improving social media performance, increasing engagement, interaction, conversation, and reaching social media targets. Additionally, you will plan and execute initiatives to enhance the social media presence and online personas of key PS&S leadership team members. In terms of qualifications, you should have at least 5 years of social media management experience, a proven record of developing, implementing, managing, and measuring social media strategy, small team leadership experience, excellent communication skills, strong project management abilities, willingness to learn about supported businesses, creative thinking, analytical mindset, a passion for storytelling, and familiarity with graphic design principles and basic photo and video editing skills. This is a full-time position.,

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates and supervisors. Process Manager Role and responsibilities: Data Analysis and Interpretation: Monitor and analyze social media conversations across various platforms using social media listening tools such as Talk walker, Meltwater, and Sprinkler. Gather valuable insights by analyzing social media volume and sentiment for both the brand and competitors. Utilize statistical techniques to quantify and measure the impact of social media efforts on brand reputation and engagement. Reporting and Presentation: Prepare comprehensive reports with visually compelling data visualizations, charts, and graphs to effectively communicate key findings to stakeholders. Regularly present actionable insights and recommendations to the marketing and management teams. Translate complex data into easily understandable and actionable insights for non-technical team members. End-to-End Analysis: Manage the entire process of data analysis from data collection and processing to final presentation. Use SQL and Python skills to efficiently process and manipulate large datasets. Social Media Strategy: Collaborate with the marketing team to align social media strategies with business objectives and marketing campaigns. Provide strategic recommendations to improve social media engagement, reach, and overall brand sentiment. Tools and Technology: Stay up-to-date with the latest social media listening tools and technologies, and suggest new tools that can enhance our data analysis capabilities. Technical and Functional Skills: Education and Experience Bachelor's degree in Marketing, Communications, Data Science, or a related field. Proven experience of 5-6 years in social media listening and analytics. A strong portfolio showcasing successful social media insights and reports. Technical Skills: Proficient in data analysis, data interpretation, and report writing. Advanced knowledge of Microsoft PowerPoint for creating impactful presentations. Strong skills in SQL and Python to handle and process large datasets efficiently. Social Media Listening Tools: Familiarity with social media listening tools like Talkwalker, Meltwater, Sprinklr, or equivalent platforms. Communication Skills: Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical team members. Analytical Mindset: Strong analytical and problem-solving skills with an attention to detail. Ability to think critically and make data-driven decisions.