Sprinklr Senior Manager Sigma Allied Services

12.0 - 18.0 years

10 - 15 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

Knowledge of solution designs,Level: Manager ,Sr. Manager Areas of Work: Sprinklr- Product Solution Consulting, Pre-Sales & Implementation Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Years of Exp: 12 -18 years Understand market and customer challenges, Help in promoting and providing Sprinklr Unified CXM solutions to customers, Drive Partner support activities, Act as a subject matter expert on Sprinklr Unified CXM, Experience working with Customer Service Operations, Experience implementing Omnichannel self-service/IVR and Omni-Channel Orchestration Routing, In-depth knowledge and know-how of Customer Service Operations, Contribute to client RFP by crafting and delivering engaging presentations , Proactively identifying customer needs through a technical benefits assessment, Experience with Cloud contact center technologies.

Posted 2 months ago

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