200 Spreadsheets Jobs - Page 6

CRM has to deal with sales and service customers in a diplomatic way to give us 5 star rating. Coordinating with CREs in all locations Looking after quality of service we provide Maintain SOPs and Data management Willing to travel to other locations Required Candidate profile Male candidates only

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation Location: Noida / Delhi / Jaipur (Work from Office) Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM CTC: Internship ( First 3 months ): 20,000 / month Post-Internship: 3 LPA - 3.6 LPA

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation Location: Pune / Kolhapur (Work from Office) Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM CTC: Internship ( First 3 months ): 20,000 / month Post-Internship: 3 LPA - 3.6 LPA

Role Overview: We are looking for an analytical, solution-oriented professional to join our team as MIS Executive. This role is ideal for someone who excels in managing and analyzing operational data, building smart automations using Google Workspace tools, and presenting key insights through dynamic dashboards. Role & responsibilities 1. Reporting & Insights Prepare structured daily, weekly, and monthly operational reports. Conduct deep-dive analysis to identify trends, anomalies, and improvement areas. Create customized reports based on evolving business requirements. Interpret data and present findings clearly to various stakeholders. 2. Automation Using Google Tools Develop automation workflows using Google Apps Script to optimize manual data tasks. Maintain and enhance Google Sheets-based trackers and reporting templates. Collaborate across departments to translate recurring activities into automated scripts and solutions. 3. Dashboard Development (Looker Studio / Data Studio) Design interactive dashboards using Looker Studio to display key performance indicators. Integrate data from multiple sources (e.g., Google Sheets, third-party APIs) for consolidated visualization. Ensure dashboards are intuitive, up-to-date, and aligned with business goals. 4. Process & System Enhancement Maintain consistency, accuracy, and integrity of all reporting systems. Continuously identify process gaps and propose data-driven improvements. Document workflows and update process SOPs as automation evolves. Preferred candidate profile High proficiency in Google Sheets including advanced formulas and functions Hands-on experience with Google Apps Script for automation Familiarity with Looker Studio (Google Data Studio) for visual analytics Strong data analysis and logical problem-solving capabilities Comfortable working with large datasets and simplifying complex data Ability to manage multiple priorities in a fast-paced environment

Role & responsibilities Preparation and Review of BMR/BPR/MFR Preparation and Review of Spec/STP/COA and data related to quality control. Communication with third party manufacturer for documentation related to production, quality assurance, quality control and goods Manage vendor documentation Preparation and Approval of Standard operating Procedures (SOPs). Reviewing & checking the raw material, packing materials and finished goods as per the pre-specified criteria. Responsible for review of investigation for quality deviations are conducted, approval of specifications and quality related documents. Responsible for ensuring timely party Audits, approval of Quality Related Change Controls, approval of vendor complaints. Visiting the supporting manufacturing facilities and ensuring the proper manufacturing.

Responsibilities: * Manage customer queries via software and call * Ensure timely order fulfillment & communication * Maintain spreadsheet database accuracy * Collaborate with influencers on campaigns Over time allowance Annual bonus

Provides administrative support for the accounting function including the areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions. Job duties may include: typing, filing, verifying records, data entry, generation invoices and purchase orders, opening mail, simple data entry, basic journal entries, balancing A/R or A/P records, process expense reports and other administrative tasks Researches and respond to internal or external inquiries working closely with local subsidiaries finance staff. May audit expenses and payment requests against corporate policies. Work closely with management on projects, account reconciliation, process/procedure changes and new country implementations. Assigned special projects as needed. Works on assignments that are routine in nature where limited judgment is needed. Normally receives general instructions for new assignments. Works under general supervision and applies standard policies and procedures. Basic reading, writing, arithmetic skills. Knowledge of accounting policies, practices and systems as well as familiarity with spreadsheets. Ability to work in a team oriented deadline driven environment. 2 - 4 years of related experience. Language Specialist- Japanese Key qualifications of an ideal internal candidate: Strong communication skills [Verbal and Written] - Skill to interact with diverse stakeholders and departments across cultures, internationally Problem Solving and Decision Making skills - To recognize deviations from standard practices and analyze situations to make decisions Strong analytical skills Skill to perform calculations and evaluate support Ability to consistently meet deadlines, manage priorities and achieve goals Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point Career Level - IC0

Urgent Hiring for Data Entry. Only Male candidate. Job Location IMT Manesar Gurgaon warehouse. Minimum 6 month experience. Interested Candidate Send Me Updated CV On WhatsApp 93159 87720 Enter data into Excel sheets with accuracy Prepare Excel reports & presentations using Excel PowerPoint Manage inventory through computer operating skills

Adecco is hiring - MIS Executive (Excel Masters) Work Form Office mandatory Locations - 1. Worli 2. Andheri East 3. Powai Role & responsibilities Coordination, Team Work, Collection Data, Data management, MIS Reporting, MIS Report Preparation, Timely Publishing Reports to Management, Maintain and Track Reports. Preferred candidate profile Education - Graduation Skills - Advance Excel, Lookups, Formatting, Macros, Excel Master Salary - 25K (Sunday off) Payroll - Adecco If Interested Please share updated Resume with below details . Post - MIS Qualification - Present Location - Preferred Location - Notice Period - Experience in MIS Reporting - Are you ready to work on Adecco Payroll -

Management Information Systems (MIS) Job Location: Kamla Nagar, Agra Job Description:- Responsible for managing and optimizing information systems and reporting infrastructure. Oversee and maintain computer systems, software, and data to support business operations. Analyze data, generate reports, and implement security measures, to assist management in decision-making. Job Duties and Responsibilities:- Maintain data accuracy, generate business intelligence reports, and support decision-making processes by delivering timely and actionable insights. Design, implement, and maintain Management Information Systems that support business operations. Collect, analyze, and interpret data to identify trends and support strategic planning. Develop dashboards and reporting tools to provide insights to stakeholders and executive leadership. Work with cross-functional teams to understand data needs and system requirements. Ensure data integrity and accuracy across all systems. Automate and streamline recurring reports and processes for efficiency. Monitor system performance and troubleshoot issues as needed. Train users on MIS tools and ensure effective use across departments. Maintain documentation related to systems, processes, and data standards. Ensure compliance with data security and privacy regulations. Job Requirements:- Strong proficiency in Microsoft Excel with efficiency in understanding Macros and other data visualization tools Familiarity with Tableau and power BI Strong analytical and problem-solving skills Knowledge of ERP systems, CRM platforms, or business analytics software Excellent communication and interpersonal skills Strong analytical and problem-solving skills Preferred:- A minimum of 2-4 years of experience in programming languages such as Python, R, or VBA Knowledge of database management systems (Oracle, MySQL, MS SQL Server) Prior experience in business analysis, data governance, or IT project management. Proficiency in SQL, Excel, and data visualization tools Knowledge of ERP systems, CRM platforms, or business analytics software. Education:- Bachelors degree in Computer Science, Information Technology, related courses or a related field. Key Skills:- Team work, Hardworking, Organizational Skills, Multitasking, Time management, Typing and data entry skills, Analytical Thinking, Attention to Detail, Data Management, Collaboration & Communication, Project Management

Role & responsibilities Good English communication and interpersonal skills Respond to queries on phone and emails Accountable for responses to clients related to flight reservation, ticketing and post ticketing services Endeavour to convert every enquiry into a booking by providing optimal routes & fares Knowledge of GDS commands (Sabre) Knowledge of Amadeus or Galileo will be an added advantage Experience in issuing and reissuing tickets on GDS Experience in managing premium class itineraries Ticketing both Domestic and International itineraries Knowledge of Microsoft Excel or Google Sheets Preferred candidate profile Senior Travel Consultant - Candidates with 3 to 5 years of relevant experience Travel Consultant - Candidates with 1 to 2 years of relevant experience

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. About DP World Global Service Centre DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Designation: Senior Specialist - Accounts Receivable Base Location: Navi Mumbai Reporting to: Team Lead - Accounts Receivable Key Role Responsibilities: Sharing of Invoices to customers through email/Hard copy/Customer portal Receiving, Submitting, and tracking LR (soft/Hard copy) Generation of IR/QR code for invoices in billing system & tracking the same Keeping daily tracking of Invoices submitted & couriered. Daily tracking of the above activities and sharing tracker Prepare reports in excels as per team requirements. Other office work related to Billing/AR Check & process vendor invoices for goods & services as per contract/PO and verify the same with budget. Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries. Process payments & Fund Transfers. Processing all Foreign Currency Payments, for spares, Capital Equipment & Services. Correct deduction/accounting of TDS and GST in Accounts Payable Function. Review advances to vendors and follow up to settle the same on monthly basis. Assist in Group Reporting Audit, Statutory Audit, Tax Audit and Internal Audit of AP Function Review & Reconcile creditors’ ledgers/sub ledgers. Perform Month-End Reconciliation of AP accounts. Prepare monthly expenses provision sheet, monthly schedules related to accounts payable & prepaid expenses. To comply with all aspects of Quality, Health, Safety, Environment and Supply chain security management systems Any other responsibility/task; not limited to the above-mentioned tasks, that may be assigned from time to time in view of the job requirements. Skills & Competencies: 5-8 Years AR Work Experience with good communication skills and Computer knowledge including Proficiency in spreadsheet, word processing & email. Knowledge of basic accounting concepts. Education & Qualifications: Bachelor’s degree in commerce, or a related field (preferred). DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

Handle customer communication via phone, email, and chat Resolve inquiries promptly and professionally Create and edit reports, documents, and spreadsheets Use Microsoft Excel for data tracking and management

Key Responsibilities: 1. Call Monitoring & Performance Management: - Monitor inbound and outbound calls to ensure quality, compliance, and customer satisfaction. - Evaluate agents based on key metrics such as AHT (Average Handle Time), conversion rates, and success rates of calls. - Provide regular feedback and coaching to agents to improve performance and customer service delivery. 2. Agent Efficiency & Development: - Track and analyze agent performance to identify areas for improvement. - Work closely with agents to implement training plans and ensure optimal performance. - Provide consistent and constructive feedback to enhance agent skills and knowledge. 3. Performance Metrics & Reporting: - Analyze performance data to assess team efficiency, AHT, call conversions, and overall success rates. - Generate regular performance reports and present findings to senior management. - Recommend and implement strategies to improve operational efficiency and effectiveness. 4. Roster & Shift Planning: - Develop and manage the rostering and shift planning for call center agents to ensure adequate staffing levels. - Ensure optimal staffing during peak hours and adjust schedules based on demand. - Handle shift changes, leave requests, and absenteeism to minimize operational disruptions. 5. Process Optimization & Continuous Improvement: - Work closely with the operations team to continuously identify and implement process improvements to enhance team performance. - Lead initiatives to reduce AHT while maintaining quality customer service and improving conversion rates. - Conduct root cause analysis on underperformance or issues and develop strategies to resolve them. Qualifications & Skills: Education: - Graduate degree (Bachelor's or equivalent) in any field. Experience: - Minimum of 2-3 years of work experience in a similar role, preferably within a call center or customer service environment. - Proven experience in managing call center operations and understanding of key performance metrics (AHT, conversion rates, etc.). Skills & Competencies: - Strong proficiency in Excel and Google Sheets (data analysis, reporting, creating dashboards). - In-depth understanding of call center metrics, including AHT, conversion rates, and agent performance. - Excellent analytical and problem-solving skills to identify issues and implement solutions. - Strong communication and coaching abilities to manage and motivate a team of agents. - Experience in roster planning and shift scheduling to optimize staffing. - Ability to thrive in a fast-paced, high-pressure environment while maintaining a focus on quality. - Strong organizational skills with the ability to multitask and prioritize effectively.

Responsibilities: Complete tasks on time and meet all deadlines Keep all information private and confidential Enter data accurately into computer systems Work well with team members on various projects

Proficiency in Microsoft Excel / Google Sheets Strong knowledge of Excel formulas Experience with Pivot Tables Knowledge of Macros (preferred) Background in Mathematics (advantageous) Prior experience in MIS reporting If Interested kindly share your resume with your update details t.globalzonehr@gmail.com

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Malayalam and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Malayalam and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.

Role Overview As a Success Coach Manager , you will lead and mentor a team of Success Coaches, ensuring student engagement, retention, and success. You will play a key role in improving student experience, collaborating across teams, and driving operational excellence in Telugu and other regional cohorts . Key Responsibilities Leadership & Team Management Lead and mentor a team of Success Coaches to drive student success. Monitor team performance and ensure smooth execution of responsibilities. Student Engagement & Retention Develop and implement strategies to improve student engagement and retention. Address escalations and ensure timely resolutions for student concerns. Parent & Stakeholder Communication Build strong relationships with students and parents, ensuring a seamless learning experience. Communicate insights and feedback to internal teams for continuous improvement. Operational Excellence & Collaboration Oversee daily operations, including attendance tracking, exams, and campus activities. Collaborate with cross-functional teams to enhance processes and student experience. What We're Looking For Must-Have Skills Strong communication skills in English and Telugu (or other regional languages as required) . Leadership and team management experience. Problem-solving skills with a student-first approach. Adaptability in a fast-paced learning environment. Preferred Qualifications Prior experience in mentoring, student success, customer support, or ed-tech . Public speaking skills and the ability to engage a large audience. Basic tech proficiency (spreadsheets, AI tools, and CRM systems). Location: Training Hyderabad (Work from Office) Work location : Pan India ( Work from Office ) Work Days: Monday - Saturday (6 days a week)

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Kannada and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation Location: Hyderabad (Work from Office) Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Marathi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments.

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Marathi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments.

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.