3677 Splunk Jobs - Page 49

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

About the role: We are seeking an experienced and innovative Director - IT Infra to lead our IT Infrastructure and IT Security teams. The ideal candidate will drive the management and strategic oversight of on-premises datacenter assets, end user systems and on-cloud SaaS / PaaS / IaaS services with a focus on Microsoft and Open-Source technologies, while leading initiatives to transition workloads from current on-premises to hybrid cloud ecosystem. Leadership and Management: 1. Work closely with CTO to define a strategic direction for organization IT ecosystem and align them to business objectives; digital transformation initiatives and “Right-Fit” technology. 2. Formulate, strategize and implement IT and InfoSec policies aligning them to industry standards; best practices / guidelines and organization goals. 3. Managing vendor / service provider relationships and run periodic cost optimization through vendor / tool consolidation and timely AMC negotiations / renewals. 4. Develop and implement change management processes to ensure smooth transition and adoption of new technologies. Communicate changes to all stakeholders and provide necessary support during change. 5. Lead the IT Infra team and IT InfoSec teams. Foster an innovation driven, collaborative, ever learning and high-performance team environment. IT Infrastructure Management: 1. Lead initiatives to migrate on-premises workloads to Microsoft Azure and integrate Open-Source tools like Docker and Kubernetes. Developing and executing strategies for the migration of data and applications to cloud-based infrastructure. 2. Manage on-premises servers using Microsoft Windows Server and Linux Ubuntu running on virtualization platforms like VMware ESXi and Linux KVM. 3. Ensure the reliability, availability. performance, security and high uptime of all IT assets, including hardware like Dell servers; HPE servers; SAN Data Storages; WAN / LAN Devices; EPABX systems etc. 4. Develop and implement maintenance schedules using tools like Microsoft System Center. Setting up, managing and monitoring organization's datacenter operations. 5. Oversee network architecture, connectivity uptime, and network performance using Cisco routers, switches, and other communication devices. 6. Setup IT Infrastructure Monitoring Tools to identify and resolve IT infrastructure problems before they can adversely affect critical business processes. Report to management team insight into the status of physical, virtual, and cloud systems and help ensure availability and performance. Security and Compliance: 1. Implement and manage security measures, including Next-Generation Firewalls; IDS / IPS; VPNs; Next-Generation Endpoint Security; DLP; IRM / EDRM; Web Proxy etc. 2. Conduct regular security assessments at server level and network level using tools like Nessus, Nmap etc. to assess security implementation and mitigate vulnerabilities. 3. Ensure compliance with security policies and procedures using SIEM solutions like Splunk and ensure zero data theft and data leakage. 4. Monitor and respond to security incidents with solutions like Microsoft Defender for Cloud and Open-Source tools such as Wazuh, OSSEC etc. 5. Ensure compliance with industry regulations and standards, maintaining certifications such as ISO 9001, ISO 27001, PCI DSS. 6. Implement disaster recovery and business continuity plans based on best practices and industry standards using solutions such as Commvault, Borg, Veeam etc. Innovation and Improvement: 1. Identify opportunities for technological improvements and innovation with a focus on Microsoft / Open-Source solutions and build blueprints to transition from older technology leading to reduce TCO and enhanced systems experience. 2. Promote the adoption of emerging technologies and open-source tools to enhance business / IT operations. 3. Setup key IT processes and capture data touchpoints to evaluate IT Teams performance and OKRs. Build a culture of continuous improvement and service excellence. 4. Provide leadership to drive Infrastructure and Network Security maturity improvements across the organization, in line with the changing Threat Landscape, Regulatory and Compliance requirements etc. 5. Rewire the current processes, practices and disciplines for IT Service Management using ITIL principles aligning IT services with the needs of the business. Competencies : IT Policy Development, Hybrid Cloud Implementation, IT Hardware Management, Network Management, IT Security Implementation, IT Process Optimization, Change Management, Vendor Management Experience : 1. 10-12 years of experience in IT infrastructure management and information security. 2. Must have proven experience leading and managing complex hybrid IT teams. 3. Must have proven experience in leading initiatives to transition workloads from current on-premises to hybrid cloud ecosystem. 4. Must have proven experience in implementing and managing IT Security, Business Continuity Plans, Disaster Recovery Frameworks and Security Audits. 5. Must have technical proficiency and hands-on experience with Microsoft technologies (e.g., Windows Server, Azure Services, Microsoft 365, SharePoint etc.) and Open-Source technologies (e.g., Ubuntu Linux, KVM, Docker, Kubernetes etc.). 6. Experience in managing datacenter operations, network systems and virtualization environments. 7. Experience with IT process optimization and implementing change management processes. 8. Any relevant industry certifications like CISSP, CISM, Azure Solutions Architect Expert, Red Hat Certified, Cisco Certified Network Professional etc. will be added advantage. 9. Experience working in large publication company, management consulting company or Tier 1 startups will be added advantage. Show more Show less

About The Role Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India Show more Show less

Job Title: Head – Managed Services Practice (Global Role) Location: Gurugram, HY Job Type: Full-Time | Senior Leadership About the Role: Our client, an IT services organisation, is seeking a strategic and experienced Head of Managed Services Practice to lead and scale our global managed services and IT staff augmentation operations. The ideal candidate brings deep experience in GCC setup, P&L ownership, solutioning, and driving high-impact IT service delivery. Key Responsibilities: Lead global IT services delivery, including managed services and staff augmentation. Drive presales, RFP/RFI responses, and solution design. Set up and scale GCCs with governance, hiring, and operational strategy. Build high-performing technical teams and define delivery frameworks. Drive automation, cloud adoption, and observability integrations.. Own financials, pricing models, and revenue growth. Key Requirements: 15+ years in IT services, with proven leadership in global delivery and managed services. Strong expertise in ITIL, ServiceNow, AWS/Azure/GCP, observability tools (Datadog, Splunk, etc.) Experience in presales, client engagement, and C-level stakeholder management. Proven P&L and people management experience. Certifications: ITIL, PMP/Agile/Scrum, Cloud (preferred). Performance Metrics: Revenue & profitability growth. Win rate in presales deals. Client satisfaction (CSAT). Team utilisation and delivery excellence. Why Join Us? Opportunity to build and lead a global tech practice, innovate with emerging technologies, and work with top-tier clients across industries. #HeadOfManagedServices #ITLeadership #ITPracticeHead #ManagedServices #HeadOfManagedServices #ITLeadership #ITPracticeHead #ManagedServices #ITServices #TechLeadership #CloudComputing #DigitalTransformation #ServiceNowJobs #AWSJobs #AzureJobs #Observability #GurgaonJobs #HaryanaJobs #JobsInGurgaon #LeadershipRolesIndia #SeniorLevelJobs #NowHiring #ExecutiveSearch #LeadershipHiring #HiringAlert #ApplyNow Show more Show less

About The Role Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India Show more Show less

About the Role: Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India

Performance Quality Engineer Gurgaon, India; Hyderabad, India Information Technology 316150 Job Description About The Role: Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India

Major Responsibilities Serve as the primary support contact and a technical support liaison to specified customers and monitor their email team-lists and new Support Service requests. Maintain information of allocated customers including contact points, deployment data, remote access method(s) and other information requested by management. Maintain administration of the allocated cases/tickets ensuring that case detail and status is accurate and up-to-date at all times. Where necessary, escalate the issues to other team members and manager or to other teams in accordance with relevant procedures. Serve as a technical expert within the team and assist and guide engineers in the execution of their duties and problem resolution. Install, Deploy and Test company`s software. May travel to customer sites to perform project or support work. Log issues (when a software bug is discovered) in the bug tracking system, reproduce the bug and provide all reasonable data, including the instructions on how the bug is reproduced, to the Product Group to assist them in resolving the issue. Create knowledge base documentation for all resolved issues. May serve as a technical support liaison and the primary support contact to specified partners. Work toward certification in one or more relevant non-company technology. Write tools and scripts to assist in trouble-shooting and support activities. Technically engage in and often lead the technical resolution of crisis management situations as requested by their manager and/or the Crisis Management team. Participate in an on-call rotation by being available by pager 12 hours per day, 7 days per week, including public holidays. Respond to pager alerts immediately and be no more than 15 minutes away from being able to actively engage, log any technical support issues raised in the call tracking system and begin resolution. Install, configure and test new patches and services on laboratory, pre-production and production environments creating all the needed documentation including the cutovers and traffic migrations at customer site. Participate in new Service Line rollouts and the implementation/deployment of new Mobility products Flexibility to work UK/US hours and on weekend. Required Knowledge, Skills, And Experience Preferable Telkom Support Domain experience. A Product Support experience is +. A scientific degree with at least 4-10 years of experience in the technical support arena in a software and/or Telco environment. Preferably in a multi-national company dealing with customers and colleagues around the world. Strong practical Unix/Linux operations, administration and troubleshooting skills. TCP/IP and knowledge of networking. UNIX scripting and maintaining Databases. Very good debugging in packet/network captures through wireshark, tcpdump, tshark etc Linux System Administration or DevOps experience with an emphasis on system and application Support, Deployment & automation Deep networking experience from OSI layer 2 to layer 7+ (TCP/UDP/IP, HTTP, HTTPS, load balancers, firewalls, routers, switches) Experience with SQL, LDAP or RDBMS Good Understanding around Monitoring & Reporting tools - Grafana, Kibana, Pentaho, Splunk, Nagios etc etc Public/Private Clouds & Virtualization (AWS, Openstack, VMWare) Understanding of CI/CD, Kubernetes, Ansible, Genkins and Dev-Ops concepts. Proven skills in writing scripts (Shell, Perl, Python) to automate routine tasks or issue troubleshooting techniques and debugging skills to understanding existing one too. Proven technical expertise in Mobility, Internet and/or mobile technologies with strong problem solving skills and demonstrated ability to articulate and present technical solutions to address business problems. Strong interpersonal and communication skills, both written and verbal with the ability to develop and maintain strong working relationships at all levels both with the customer and internally. Demonstrated ability to work under pressure and manage critical situations and to influence without direct authority. Being politically astute with an understanding of commercial impact and principals. Being operationally driven with proven experience in a results-driven environment. Being customer focused and self-motivated and with strong teamwork skills and a flexible approach. (ref:hirist.tech) Show more Show less

Requirements Description and Requirements Position Summary: Resource is responsible for assisting MetLife Docker Container support of Application Development Teams. In this position the resource will be supporting MetLife applications in an operational role performing on boarding applications, troubleshooting infra and Applications Container issues. Automate any of the manual build process using CI/CD pipeline. Job Responsibilities: Development and maintenance in operational condition of OpenShift, Kubernetes Orchestration container platforms Experience in workload migration from Docker to OpenShift platform Manage the container platform ecosystem (installation, upgrade, patching, monitoring) Check and apply critical patches in OpenShift/Kubernetes Troubleshoot issues in OpenShift Clusters Experience in OpenShift implementation, administration and support Working experience in OpenShift and Docker/K8s Knowledge of CI/CD methodology and tooling (Jenkins, Harness) Experience with system configuration tools including Ansible, Chef Cluster maintenance and administration experience on OpenShift and Kubernetes Strong Knowledge & Experience in RHEL Linux Manage OpenShift Management Components and Tenants Participates as part of a technical team responsible for the overall support and management of the OpenShift Container Platform. Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Education: Bachelor's degree in computer science, Information Systems, or related field Experience: 7+ years of total experience and at least 4+ years of experience in development and maintenance in operational condition of OpenShift, Kubernetes Orchestration container platforms Experience in installation, upgrade, patching, monitoring of container platform ecosystem Experience in workload migration from Docker to OpenShift platform. Good knowledge of CI/CD methodology and tooling (Jenkins, Harness) Linux Administration Software Defined Networking (Fundamentals) Container Runtimes (Podman / Docker), Kubernetes (OpenShift) / Swarm Orchestration, GoLang framework and Microservices Architecture Knowledge and usage of Observability tools (i.e. Elastic, Grafana, Prometheus, OTEL collectors, Splunk ) Apache Administration Automation Platforms: Specifically, Ansible (roles / collections) SAFe DevOps Scaled Agile Methodology Scripting: Python, Bash Serialization Language: YAML, JSON Knowledge and usage of CI/CD Tools (i.e.: AzDO, ArgoCD) Reliability Mgmt. / Troubleshooting Collaboration & Communication SkillsContinuous Integration / Continuous Delivery (CI/CD) Experience in creating change tickets and working on tasks in Service Now Java Mgmt. (JMX)/ NodeJS management About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Selected Intern's Day-to-day Responsibilities Include CI/CD Pipeline Support: Assist in designing, implementing, and maintaining continuous integration and deployment pipelines to streamline the software delivery process. Infrastructure Automation: Learn and support the development of Infrastructure as Code(IaC) using tools like Terraform, CloudFormation, or Ansible. Cloud Infrastructure: Support the deployment and management of cloud-based resources on platforms like AWS, Azure, or Google Cloud under guidance. Monitoring & Logging: Assist in setting up and maintaining monitoring, logging, and alerting systems using tools like Prometheus, Grafana, ELK Stack, or Splunk. Configuration Management: Gain exposure to tools like Ansible, Chef, or Puppet to manage system configurations and ensure environment consistency. Containerization & Orchestration: Learn to build and manage Docker containers and understand container orchestration using Kubernetes or similar platforms. Collaboration & Troubleshooting: Work closely with cross-functional teams to understand system requirements, resolve issues, and ensure high system availability. Version Control: Use Git for source code management and learn standard Git workflows as part of the development lifecycle. Required Skills And Qualifications Bachelor’s degree (or pursuing final year) in Computer Science, Information Technology, or a related discipline. Basic understanding of DevOps principles and cloud technologies. Exposure to at least one scripting or programming language (e.g., Python, Bash). Familiarity with Linux/Unix environments. Understanding of version control systems like Git. Eagerness to learn tools like Jenkins, Docker, Kubernetes, and Terraform. Strong problem-solving skills and willingness to work in a collaborative environment About Company: Monkhub is a digital innovation company. We are passionate about developing and delivering great services. We use design thinking, creativity, innovation, and an analytical approach to solve complex problems and create a timeless experience that helps our partners positively impact their businesses, customers, and community. Our team is dedicated like monks as our ethics are hard work and integrity. Show more Show less

Role & responsibilities In this role, you will be: Responsible for owning and monitoring all the applications under the OTC Calypso. Accountable for the end-to-end delivery of different projects, preparing a technical delivery plan and ensuring the timeliness are met for all OTC Calypso. Working with global operations team, resolving the queries, managing and prioritization of RTB JIRA's. Defining scope and coverage for each release. Liaising with product owners and DevOps engineers for clarity on stories, acceptance criteria and testing scope for RTB tickets Creating and monitoring dashboard for TOIL activities. Monitor and highlight any upgrade the OTC Calypso Infrastructure. Prepare Vulnerability mitigation plans and work with the team to implement it. Define processes and tools best suited for the project. Should have the ability to work in a Dev Ops & Agile fashion. Liaising with applications vendors for clarity of requirements and actively participate in discussion on version upgrades. Anticipates and manages Operations expectations, fostering open and honest communication. Exhibits high energy, understands issues within team and galvanizes others to achieve goals. Excellent problem-solving, interpersonal, presentation and analytical skills. Strong relationship management skills with proven history in dealing with stakeholders and globally distributed project teams. Willingness to engage with business users and key IT stakeholders outside of direct area of responsibility and manage expectations. Drive platform improvement initiatives like improvement of performance, production stability. Self-motivated, enthusiastic and proven rapid learning capability Experience working in fast-paced, collaborative environment. Preferred candidate profile To be successful in this role, you should meet the following requirements: Strong experience on Calypso (v14 and above) and Collateral business. Acquired experience of migrating all the tooling and monitoring functionality whilst upgrading Calypso. Excellent testing skills on various modules as per business needs in Calypso. Exposure to various SWIFT messaging systems and SWIFT products like Alliance Access. Strong experience on various monitoring tools like Geneos, Splunk, Patrol, GraFana DevOps & Tooling expertise with exposure to Continuous Integration and Automated Deployments using tools such as Git, ANT, MAVEN, Gradle, Groovy, Jenkins, Sonar, Ansible etc. Strong Exposure on RDBMS (e.g. MS SQL, PostGres SQL). Scripting knowledge using Python and shell languages (bash, KSH) Exposure in Clearing business and understanding of operational model of different Clearing Houses like LCH, CME, ICE, HKEX etc. In-depth knowledge of Trade Life cycle, Trade processing and enrichment Exposure to regulatory reporting guidelines by various regulatory authorities, e.g. FCA. Strong knowledge of Global Markets traded products like interest rate, FX, Credit and Equity businesses.

8 + years with at least 5+ years in eCommerce and/or OMS domain. Should have good End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes. Good proficiency in minimum two areas is mandatory apart from eCommerce. Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS). Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc. Preferably having good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc. Any additional knowledge on OMS and Store domains will be added advantage. Experience in Service Oriented Architecture - Developing/securely exposing/consuming Web Services – RESTful and integrating headless applications. Should be able to understand system end-end, maintain application and troubleshoot issues. Good understanding of Data Structures and Entity models. Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS. Expertise in integrating synchronously and asynchronously with third party web services. Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc. Knowledge of any major eCommerce / OMS platforms will have added advantage. Must have a working knowledge of Production Application Support. Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket. Good knowledge of observability tools like NewRelic, DataDog, Graphana, Splunk etc. with knowledge of configuring new reports, proactive alert settings, monitoring KPIs etc. Should have a fairly good understanding of L3 support processes. Should work closely with counterparts in L1/L2 teams to monitor, analyze and expedite issue resolutions, reduce stereoptypes, automate SoPs or find avenues for the same by being proactive. Should be flexible to work with some part of onsite (PST) hours overlap, to hand off / transition work for the day to the onsite counterpart for L3. Show more Show less

Role & responsibilities Skills: Splunk with Security Implementation and Log Exp Location: Chennai/Bang/Pune/Hyd Exp: 3 to 9 Yrs

Join our Team Join our Team Job Description We are looking for and experienced Java Developer with strong technical expertise to design and lead development of scalable, high-performance Java / python applications. The ideal candidate should have Indepth understanding of Java / python technologies, Design Pattern, Microservice Architecture, Docker &Kubernetes, Integration Framework. This role requires design skills, excellent problem-solving skills, and the ability to collaborate with cross-functional teams, including DevOps, and Front-End developers. What You Will Do Design and implement back-end solutions using Java, Spring Boot and related frameworks. Design, develop and maintain scalable Java components using REST Microservices Design & develop enterprise solution with Messaging or Streaming Framework like ActiveMQ, Hornet Q &Kafka Work experience in AWS/GCP/Azure or Ericsson internal ADP Services Work with Integration Framework like Apache Camel/Jboss Fuse/Mule ESB/EAI/Spring Integration. Make effective use of Caching Technologies (like Hazle cast /Redis /Infini span /EH Cache /Memcached) in application to handle large volume of data set. Deploy the application in Middleware or App Server (like Jboss/WebLogic/tomcat) Collaborate with the DevOps team to manage builds and CI/CD pipelines using Jira, GitLab, Sonar and other tools. Communicate effectively with a diverse set of technical audiences to convey complex concepts. You will bring Strong expertise in Java/J2ee technologies Good understanding of Core Java concepts (like Collections Framework, Object Oriented Design) Experience in working with Multithreading Concepts (like Thread Pool, Executor Service, Future Task, Concurrent API, Countdown Latch) Detailed working exposure of Java8 with Stream API, Lambda, Interface, Functional Interfaces Proficiency in Java Web Application Development using Spring MVC & Spring Boot Good Knowledge about using Data Access Frameworks using ORM (Hibernate & JPA) Familiar with Database concepts with knowledge in NoSQL Good understanding of Microservice Architecture Familiarity in working with Design Pattern like Creational, Behavioral, Structural & Dependency Injection(Spring IoC) Proficiency in exposing & consuming using REST based Web Services Expertise in Messaging or Streaming Framework (any one like Active MQ/Hornet Q/Kafka) Knowledge about Caching Technologies (any one like Hazle cast/Redis/Infini span/EH Cache/Mem Cache) Working experience of Integration Framework (any one like Apache Camel/Jboss Fuse/Mule ESB/EAI/Spring Integration) Hands on experience in any Middleware or App Server (any one like Jboss/tomcat) Knowledge of Java Enterprise Technologies (like Filters, Interceptor) Familiar with JEE Security (like Encryption/Decryption, Spring Security, SSL/TLS) Understanding of high-performance real time and distributed transactional processing Experience in Unit Testing (like Junit/nUnit/Mockito) and code coverage (like JaCoCo/Any Other) Knowledge of Cloud Technologies (like Docker & Kubernetes) Familiar with DevOps Tools like Git, GitLab, bitbucket, SVN etc, Static Code review with SonarQube & Agile process/tools like Jira. Good to have Telecom Domain Knowledge Good to have knowledge in Distributed log management (ELK, Splunk) Good to have scripting proficiency in Unix/Linux platform Good to have understanding on Security (Vulnerability/Privacy/Hardening etc) and their tools. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Chennai Req ID: 765318 Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Design and deploy networks based on business and technical requirements. Partner with project and program managers to meet overall timelines and resolution of issues. Operate and troubleshoot networks to identify and resolve issues quickly. Take a lead role in the engagement and mitigation of outage causing events or issues. Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system. Perform non-critical investigations into functionality that is not working as desired. Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage. Review, consult and prepare for planned change introduction to production environment. Participate in rotating “on call” schedule with other members of the team including weekends. Partner with teams to plan and execute software code upgrades and device maintenance. Partner with the Site Reliability Engineering (SRE) team to provide mentorship and input on operational process improvements. Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives. Sample first 6-month deliverables Quickly integrate into the environment and gain a solid understanding of network architecture, organization, and process/procedures. Deploy capacity into a datacenter based on demand. Participate in incident bridges and serve as the networking engineering resource to troubleshoot and mitigate outages. Take ownership of a minimum of two datacenters perform all sustainment engineering functions. Partner with the SRE team to identify and solve one network process issue. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The candidate should have a solid foundation in networking including routing, switching, security and load balancing. A minimum of 5 years of experience in working on Internet and data center networks. 2+ years of experience with cloud computing technologies (e.g. Azure, AWS, Google Cloud Platform, etc.) across Windows and/or Linux Azure Core Platform: Compute, Storage, Networking. Azure Web Apps: developing, deploying, debugging and supporting web applications using .NET, Java, PHP, Python, Node.js etc. on Windows or Linux. Continuous Integration/Continuous Deployment (CI/CD): using DevOps, Bit Bucket, GitHub. Experience in one or more automation languages (PowerShell, shell scripts, Perl, Python, Ansible, Terraform) desired. Possess a solid understanding of and have experience with most of the following network technologies: BGP, OSPF, IS-IS, HSRP/VRRP, IPSEC, SNMP. Deep, hands-on experience with TCP/IP protocols including capturing and analyzing traffic with Wireshark and/or other tools. Familiarity with Cisco IOS and JunOS operating systems required. F5 and Cisco ASA knowledge and experience strongly desired. Experience with network monitoring applications such as EMC Watch4Net, Cacti, Splunk is a plus. Ability to partner with peers who are globally distributed is a key part of this role. Passion for customer experiences and focus on delivering high quality support. Strong communication skills and empathy for customers. Ability to learn new technology in a fast-paced environment. Ability to deal with ambiguity. JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title: Observability Engineer – Senior Associate Location : Bangalore (Hybrid) Department : Managed Services – Core Automation Team Job Overview We are looking for a highly skilled and motivated Observability Engineer at the Associate level to join our Core Automation Team. This role is focused on setting up observability frameworks enterprise applications, Salesforce and SAP systems, with a strong emphasis on log analytics and monitoring tool integration. The ideal candidate will have hands-on experience configuring and implementing observability solutions using platforms like Elastic, Splunk , and ServiceNow ITOM, ensuring optimal visibility across environments. Additionally, hands-on scripting experience to automate and configure these observability platforms will be a critical part of the role. Key Responsibilities Design, implement, and configure observability solutions for systems to ensure performance, availability, and system health. Work on the setup and configuration of log analytics platforms such as Elastic Stack and Splunk for centralized logging, data collection, and analysis. Integrate observability frameworks with other monitoring tools to provide comprehensive visibility into application environments, including transactional and application-level monitoring. Collaborate with cross-functional teams to configure and implement event aggregation and alerting systems to identify potential issues before they impact production environments. Develop and implement automation solutions to streamline observability processes, reducing manual interventions and improving system reliability. Create and configure dashboards, reports, and alerts within log analytics platforms to track system performance, detect anomalies, and provide real-time insights. Ensure proper configuration of monitoring tools in alignment with business and technical requirements for observability. Develop best practices and documentation for observability frameworks, logging standards, and automation processes. Continuously optimize the observability solution for better performance, scalability, and ease of use. Provide technical guidance to other team members and assist in troubleshooting and resolving issues related to observability and system health. Required Skills And Qualifications Minimum of 5 years of experience designing, configuring, and setting up observability solutions for enterprise systems using Datadog & Dynatrace, with a focus on applications and NOT infrastructure. Hands-on experience with log analytics platforms like Elastic Stack, Splunk, or similar tools for log collection, parsing, and visualization. Strong understanding of event aggregation, incident management, and alerting configurations using platforms like ServiceNow ITOM and BigPanda. Familiarity with SAP monitoring tools (e.g., SAP Solution Manager, SAP Cloud ALM) and integration with observability solutions. Experience with monitoring tool configuration and tuning for optimal data collection, analysis, and performance. Solid knowledge of data pipelines, log processing, and dashboards in log analytics tools. Hands-on scripting experience (e.g., Python, Shell) to automate and configure observability platforms and related processes. Strong problem-solving skills and the ability to troubleshoot complex issues within observability and SAP environments. Ability to work in a fast-paced, collaborative team environment with a focus on high-quality deliverables. Desired Skills And Qualifications Experience with configuring and automating using DataDog, ServiceNow ITOM, Prometheus, Grafana, BigPanda and other monitoring/observability tools. Familiarity with cloud-based observability solutions (e.g., AWS CloudWatch, Azure Monitor) and their integration with on-premise systems. Knowledge of automation frameworks and DevOps methodologies. Certifications related to Datadog, Elastic, Splunk, or ITOM will be a plus. Experience Requirements A minimum of 5 years of experience configuring with observability solutions, with hands-on experience in APM, log analytics, event aggregation, Salesforce and SAP monitoring. Proven experience in setting up and configuring observability frameworks, rather than just monitoring. Education Requirements Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Relevant certifications in APM, Elastic, Splunk, or ITOM are a plus. Work Environment Collaborative and dynamic team environment with opportunities to work on innovative projects. Hybrid working model with a base in Bangalore, offering flexibility in working from the office and remotely. Opportunity to work with cross-functional teams and lead the implementation of observability solutions. Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title: Observability Engineer – Senior Associate Location : Bangalore (Hybrid) Department : Managed Services – Core Automation Team Job Overview We are looking for a highly skilled and motivated Observability Engineer at the Associate level to join our Core Automation Team. This role is focused on setting up observability frameworks enterprise applications, Salesforce and SAP systems, with a strong emphasis on log analytics and monitoring tool integration. The ideal candidate will have hands-on experience configuring and implementing observability solutions using platforms like Elastic, Splunk , and ServiceNow ITOM, ensuring optimal visibility across environments. Additionally, hands-on scripting experience to automate and configure these observability platforms will be a critical part of the role. Key Responsibilities Design, implement, and configure observability solutions for systems to ensure performance, availability, and system health. Work on the setup and configuration of log analytics platforms such as Elastic Stack and Splunk for centralized logging, data collection, and analysis. Integrate observability frameworks with other monitoring tools to provide comprehensive visibility into application environments, including transactional and application-level monitoring. Collaborate with cross-functional teams to configure and implement event aggregation and alerting systems to identify potential issues before they impact production environments. Develop and implement automation solutions to streamline observability processes, reducing manual interventions and improving system reliability. Create and configure dashboards, reports, and alerts within log analytics platforms to track system performance, detect anomalies, and provide real-time insights. Ensure proper configuration of monitoring tools in alignment with business and technical requirements for observability. Develop best practices and documentation for observability frameworks, logging standards, and automation processes. Continuously optimize the observability solution for better performance, scalability, and ease of use. Provide technical guidance to other team members and assist in troubleshooting and resolving issues related to observability and system health. Required Skills And Qualifications Minimum of 5 years of experience designing, configuring, and setting up observability solutions for enterprise systems using Datadog & Dynatrace, with a focus on applications and NOT infrastructure. Hands-on experience with log analytics platforms like Elastic Stack, Splunk, or similar tools for log collection, parsing, and visualization. Strong understanding of event aggregation, incident management, and alerting configurations using platforms like ServiceNow ITOM and BigPanda. Familiarity with SAP monitoring tools (e.g., SAP Solution Manager, SAP Cloud ALM) and integration with observability solutions. Experience with monitoring tool configuration and tuning for optimal data collection, analysis, and performance. Solid knowledge of data pipelines, log processing, and dashboards in log analytics tools. Hands-on scripting experience (e.g., Python, Shell) to automate and configure observability platforms and related processes. Strong problem-solving skills and the ability to troubleshoot complex issues within observability and SAP environments. Ability to work in a fast-paced, collaborative team environment with a focus on high-quality deliverables. Desired Skills And Qualifications Experience with configuring and automating using DataDog, ServiceNow ITOM, Prometheus, Grafana, BigPanda and other monitoring/observability tools. Familiarity with cloud-based observability solutions (e.g., AWS CloudWatch, Azure Monitor) and their integration with on-premise systems. Knowledge of automation frameworks and DevOps methodologies. Certifications related to Datadog, Elastic, Splunk, or ITOM will be a plus. Experience Requirements A minimum of 5 years of experience configuring with observability solutions, with hands-on experience in APM, log analytics, event aggregation, Salesforce and SAP monitoring. Proven experience in setting up and configuring observability frameworks, rather than just monitoring. Education Requirements Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Relevant certifications in APM, Elastic, Splunk, or ITOM are a plus. Work Environment Collaborative and dynamic team environment with opportunities to work on innovative projects. Hybrid working model with a base in Bangalore, offering flexibility in working from the office and remotely. Opportunity to work with cross-functional teams and lead the implementation of observability solutions. Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title: Site Reliability Engineer (SRE) – Senior Associate Location : Bangalore (Hybrid) Department : Managed Services – Core Automation Team Job Overview We’re seeking a Senior Associate with deep hands-on experience in scripting, automation, and RPA to help build intelligent, resilient systems across Managed Services. You’ll work at the intersection of platform reliability and automation—developing scripts, automating runbooks, and integrating low-code/no-code solutions to eliminate manual work and improve operational efficiency. This role is ideal for someone who thrives in solving real-world production challenges with code, automation, and curiosity. Key Responsibilities Automate repetitive infrastructure and application support activities using scripting (Python, Bash, PowerShell) and RPA/low-code platforms. Develop and maintain scripts and reusable components to drive system configuration, monitoring, and auto-remediation. Build self-healing workflows to identify and resolve issues proactively—minimizing human intervention. Integrate observability and alerting tools with automation pipelines to enable real-time anomaly detection and resolution. Leverage low-code/no-code automation platforms (e.g., Power Automate, UiPath, Automation Anywhere) to streamline manual business processes. Collaborate with operations, engineering, and platform teams to build reliable automation frameworks and support scaled delivery. Use GenAI and AI-driven tools to enhance decision automation and support proactive operations management. Create and maintain runbooks and documentation that evolve into automation-first playbooks. Continuously analyze operational inefficiencies and develop automation to close gaps. Required Skills And Qualifications 5+ years of hands-on experience in Site Reliability Engineering, Automation Engineering, or RPA roles. Strong scripting proficiency in Python, Bash, and PowerShell for infrastructure and application automation. Practical experience with low-code/no-code platforms and RPA tools like UiPath, Power Automate, Automation Anywhere, or similar. Solid understanding of automation across monitoring, alerting, configuration management, and incident response. Exposure to log aggregation tools (e.g., Elastic Stack, Splunk) for troubleshooting and automation triggers. Experience building self-healing systems and integrating with event-based automation platforms. Familiarity with cloud environments (AWS, Azure, GCP) and integrating automation across hybrid infrastructure. Experience applying GenAI/AI-driven solutions to automate operations and support predictive monitoring. Strong analytical and root cause analysis skills for solving recurring issues via automation. Ability to work independently and collaborate effectively in cross-functional teams. Desired Skills And Qualifications Experience working in a Managed Services or enterprise support environment with a focus on automation maturity. Understanding of ITIL/ITSM processes and how automation can improve service quality and consistency. Exposure to containerized environments (e.g., Docker, Kubernetes) and automation of application deployments. Experience with observability platforms like Datadog, Prometheus, or AppDynamics is a plus. Strong communication and stakeholder engagement skills to align automation initiatives with business needs. Education Requirements Bachelor’s degree in Computer Science, IT, Engineering, or a related technical field. Certifications in RPA platforms, cloud technologies, or scripting/automation tools are a plus. Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead Software Engineer - Java and Springboot Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Shared Services group is on a mission to drive adoption and evolve our Consumer Data Management (CDM) Services. These are internally consumed capabilities that are the foundation for Mastercard's product and service offerings globally. We provide a secure, unified source of Consumer PII/PCI data for all Mastercard products, allowing us to achieve a uniform view of a Consumer across all of our Products and Business platforms, to meet the needs of regulatory requirements. Our reusable API services allow us to manage the Consumers entire lifecycle from on-boarding to authentication so that Market facing programs can avoid having to do this development repeatedly and can focus on their core business services and capabilities. The Mastercard CDM team in Pune is looking for a Lead Software Engineer to drive our consumer data management experience strategy forward through innovation and problem-solving. The ideal candidate is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. As a group, we have a Lean-Agile focus on delivering the right solutions to internal and external customers with the highest quality in the shortest lead times. Role: This role involves working with a team of talented developers to develop high performance, low latency, highly scalable Java based services. In this role, you will be responsible for: Design and implementation of innovative and resilient Java based capabilities to enhance the Consumer Data Management service offerings, taking end to end ownership of delivery and adhering to coding standards of excellence. Work closely with Product Owners and cross dependent teams to define features and user stories that materially impact the business and improve the consumer experience. Leading a co-located Agile SCRUM team to meet due dates, while working through emerging issues and recommending solutions. Research alternative technical solutions to meet changing business needs. All About You: Expert programming skills in Java and micro-service development and junits. Proficient in architecture, design and implementation of micro services and distributed systems. Full stack engineering experience with Angular. Expertise with Spring Cloud, Spring Boot, Tomcat. Skilled in working with both SQL and NoSQL persistence technologies, e.g. Postgress, Oracle, MongoDB. Proficiency in software development test approaches & frameworks: ATDD/BDD, Unit tests, Cucumber, Spock. Expertise working with cloud hosting technologies such as PCF, Azure. Command of CI/CD principles and tools such as Maven, Jenkins, Chef. Expertise in identifying performance bottlenecks and coming up with novel ways to solve them. Knowledge of event streaming frameworks, e.g Kafka Knowledge of Splunk, Dynatrace or other monitoring solutions an advantage. Excellent communication and collaboration skills. Leadership, initiative and willingness to take on challenging opportunities. Highly motivated and interested in cultivating a high performance team environment. Education Bachelor's degree in Information Technology, Computer Science or equivalent work experience. Corporate Security Responsibility Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Mastercard is an equal opportunity employer that values diversity and inclusion. Applicants will be considered and treated without regard to gender, gender identity, race, color, ethnicity, national origin, religion, sexual orientation, veteran or disabled status, or any other characteristic protected by applicable law Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-248960 Show more Show less