Department: Information Technology Employment Type: Full Time Location: India Description V3locity, Vitech’s cloud-native administration, engagement, and analytics platform, is a transformative suite of complementary applications that offers full life cycle business functionality and robust enterprise capabilities. It marries core administration with superior digital experience and augmented analytics. Its modular design enables flexible, agile deployment strategies. V3locity employs an advanced, cloud-native architecture that leverages the unique capabilities of AWS to deliver a solution with unparalleled security, scalability, and resiliency. Senior Manager– IT Service Management (ITSM) Location: Hyderabad - Hybrid We are seeking a dynamic and experienced IT Service Management (ITSM) leader to lead and enhance our global IT and Cloud operations. The ideal candidate will oversee core ITSM functions, including Service Desk, Incident Management, Problem Management, Change Management, and Service Request Fulfillment in a 24/7, fast-paced software product environment. This leader will play a strategic role in driving continuous improvement, implementing best practices in ITSM, and maturing overall service delivery practices. What you will do: ITSM: Define and drive the ITSM strategy aligned with organizational goals and customer satisfaction. Lead and develop the ITSM function, including Service Desk, Incident, Problem, and Change Management teams based out of our Hyderabad Office. Drive adoption and maturity of ITIL practices across the IT organization. Service Desk Operations: Oversee global service desk operations, ensuring high-quality and timely technical support. Establish and monitor SLAs, KPIs, and customer satisfaction metrics. Ensure timely delivery of customer monthly SLA reporting, leveraging tools like New Relic. Manage on-call rotation for all Service Teams using tools like PagerDuty. Incident & Problem Management: Lead major incident response and communication processes, ensuring minimal impact and quick resolution. Drive root cause analysis, problem identification, and long-term resolution strategies. Maintain high availability and performance of business-critical services. Change & Release Management: Establish and govern change control procedures ensuring safe, secure, and timely releases. Collaborate with DevOps and engineering teams to align change processes with agile product development/deployment/releases. ITSM Tools & Reporting: Own and optimize the ITSM platform (e.g., ServiceNow, Jira Service Management). Own and deliver our monthly client SLA reporting cadence to customers Deliver regular operational reports, dashboards, and executive summaries leveraging Jira Service Management. Identify and implement continuous improvement opportunities based on data insights. Governance & Compliance: Ensure compliance with internal policies, external regulations (e.g., ISO, SOC2), and audit requirements. Maintain clear documentation and process alignment with industry standards (ITIL v4, COBIT). Team Development & Leadership: Lead, mentor, and develop a high-performing team of ITSM professionals. Foster a culture of accountability, collaboration, and service excellence. Manage vendor relationships and third-party service providers as needed. What We're Looking For: 12–15+ years of ITSM experience, with 5+ years in a Service Management role. Proven experience managing global service desk operations and ITIL processes in a product or SaaS environment. ITIL v4 certification; certifications in Agile/Scrum, COBIT, or PMP are a plus. High-level Technical knowledge / certification in AWS Cloud or other clouds. Hands-on experience with ITSM tools like ServiceNow, Jira Service Management, or similar. Working experience with tools in the Monitoring and Service Management space like New Relic, PagerDuty, Honeycomb, Splunk, etc.. Proven experience managing the incident lifecycle, problem, and change processes. Excellent communication, stakeholder management, and crisis management skills. Experience working with global teams across time zones. Prior experience in a software product or SaaS company is highly desirable. Strong business acumen and ability to align IT services with organizational goals. Able to work in shifts and lead the team technically to manage the tasks/issues that arise in the shift. Join Us at Vitech! At Vitech, you’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We're seeking an experienced Senior Performance Testing Engineer to play a key role in our contact center modernization initiative. You'll be instrumental in migrating IVR/Routing applications from legacy Genesys on-prem systems to modern cloud solutions like Amazon Connect, with particular focus on our CommState Migration Project. As part of our QA team, you'll take ownership of comprehensive end-to-end call flow validation, ensuring seamless transition and optimal performance of our contact center solutions. The ideal candidate will bring deep expertise in performance testing coupled with contact center domain knowledge to drive this critical transformation. Responsibilities: Design, develop, maintain, and execute manual, automation, and performance test scripts for Contact Center applications. Drive innovation through Proofs of Concept (POCs) to enhance the test lifecycle and reduce execution time. Automate test preparation and execution processes by integrating with APIs. Analyze functional and non-functional requirements in an Agile environment to ensure comprehensive test coverage. Define test strategies, create detailed test cases, estimate QA efforts, and manage test planning and reporting. Conduct manual and automated testing, logging detailed defects using Rally (Agile Central). Lead and manage testing efforts across multiple domains and applications, including System Integration and End-to-End Testing. Qualifications 4+ years of hands-on experience in Quality Engineering within the Contact Center Solutions (CCS) domain. 3+ years of hands-on experience with Cyara for contact center testing and automation. Experience of Genesys call routing and custom CTI softphone application development. Experience with digital communication platforms such as Chat, Chatbot, Email, and SMS. Proficient in log verification tools like Splunk and familiar with Genesys tools like GA/GAX and Pulse. Skilled in API testing and experienced with Cyara Service Libraries and Postman. Experienced in load testing using Cyara Cruncher. Proven ability to work in Agile environments using tools like Rally (Agile Central) for project tracking and delivery. Nice to have: Digital experience with Voicebot, Chatbot, Email, SMS. Genesys cloud experience is nice to have, but not mandatory. Agile methodology experience. Excellent communication and presentation abilities. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of SR. ASSOCIATE DIRECTOR, SERVICE MANAGEMENT In this role you will: Ensuring 24/7 availability of critical enterprise applications Working with Digital, Non-Digital teams and third parties to assist with the identification, classification, and prioritization of Production Incidents. Working with technical teams to ensure that root cause of incident is found as a priority and that actions are documented, assigned, and tracked to meet SLA. Document incident and problem management reviews ensuring that all interested parties are invited to incident retrospectives. Daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Overseeing complex problem cases and associated actions to ensure teams are progressing and collaborating at all times. Ensuring that problem resolutions are implemented through the appropriate change management policy. Identifying trends and patterns of incidents and triggering reviews of these cases with the technical teams. Validate that problems have been documented correctly and contain accurate information. Quality check outage records to ensure that impact has been recorded accurately. Ensuring the problem management process encompasses adding new errors in to the Known Error KB. Producing regular and ad hoc problem and incident management reports ensuring that the information is delivered within the agreed timescales. Input to the Service Improvement Initiatives, Major Incident Reviews and any ad hoc Incident Retrospectives. Co-ordinate and promote the effective functioning of problem management activities across Digital Support teams and other teams we connect with. Ensure incidents and problems tickets are up-to-date working across Digital teams to ensure good ticket management. Drive Technology modernization initiatives. Conduct Release Readiness reviews and Milestone Reviews Requirements To be successful in this role you should meet the following requirements: Decade of experience as an IT incident manager or IT service manager Excellent problem-solving skills and an ability to collaborate with technical teams Advantage edge of ITIL. ITIL certification preferred. Experience of working in Agile and services. of DevOps Experience of service desk tools (Jira Service Desk, Global Service Desk, ServiceNow) Good understanding of ITSM processes Participate in CAB meetings to discuss release scope and/or roadblocks. Excellent written and verbal communication skills Understanding of Tooling for application monitoring using AppDynamics and logging setup using Splunk Proficient in incident and Problem Management approaches e.g. Pareto analysis, Ishikawa diagrams, brainstorming etc. Experience with handling applications with micro-service architecture will be an added advantage! Willing to be on-call to help provide impact information for the services. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

Job Description Job Summary We are seeking a seasoned Observability Architect to define and lead our end-to-end observability strategy across highly distributed, cloud-native, and hybrid environments. This role requires a visionary leader with deep hands-on experience in New Relic and a strong working knowledge of other modern observability platforms like Datadog, Prometheus/Grafana, Splunk, OpenTelemetry, and more. You will design scalable, resilient, and intelligent observability solutions that empower engineering, SRE, and DevOps teams to proactively detect issues, optimize performance, and ensure system reliability. This is a senior leadership role with significant influence over platform architecture, monitoring practices, and cultural transformation across global teams. Key Responsibilities Architect and implement full-stack observability platforms, covering metrics, logs, traces, synthetics, real user monitoring (RUM), and business-level telemetry using New Relic and other tools like Datadog, Prometheus, ELK, or AppDynamics. Design and enforce observability standards and instrumentation guidelines for microservices, APIs, front-end applications, and legacy systems across hybrid cloud environments. Experience in OpenTelemetry adoption, ensuring vendor-neutral, portable observability implementations where appropriate. Build multi-tool dashboards, health scorecards, SLOs/SLIs, and integrated alerting systems tailored for engineering, operations, and executive consumption. Collaborate with engineering and DevOps teams to integrate observability into CI/CD pipelines, GitOps, and progressive delivery workflows. Partner with platform, cloud, and security teams to provide end-to-end visibility across AWS, Azure, GCP, and on-prem systems. Lead root cause analysis, system-wide incident reviews, and reliability engineering initiatives to reduce MTTR and improve MTBF. Evaluate, pilot, and implement new observability tools/technologies aligned with enterprise architecture and scalability requirements. Deliver technical mentorship and enablement, evangelizing observability best practices and nurturing a culture of ownership and data-driven decision-making. Drive observability governance and maturity models, ensuring compliance, consistency, and alignment with business SLAs and customer experience goals. Required Qualifications 15+ years of overall IT experience, hands-on with application development, system architecture, operations in complex distributed environments, troubleshooting and integration for applications and other cloud technology with observability tools. 5+ years of hands-on experience with observability tools such as New relic, Datadog, Prometeus, etc. including APM, infrastructure monitoring, logs, synthetics, alerting, and dashboard creation. Proven experience and willingness to work with multiple observability stacks, such as: Datadog, Dynatrace, AppDynamics Prometheus, Grafana, etc. Elasticsearch, Fluentd, Kibana (EFK/ELK) Splunk, OpenTelemetry, Solid knowledge of Kubernetes, service mesh (e.g., Istio), containerization (Docker) and orchestration strategies. Strong experience with DevOps and SRE disciplines, including CI/CD, IaC (Terraform, Ansible), and incident response workflows. Fluency in one or more programming/scripting languages: Java, Python, Go, Node.js, Bash. Hands-on expertise in cloud-native observability services (e.g., CloudWatch, Azure Monitor, GCP Operations Suite). Excellent communication and stakeholder management skills, with the ability to align technical strategies with business goals. Preferred Qualifications Architect level Certifications in New Relic, Datadog, Kubernetes, AWS/Azure/GCP, or SRE/DevOps practices. Experience with enterprise observability rollouts, including organizational change management. Understanding of ITIL, TOGAF, or COBIT frameworks as they relate to monitoring and service management. Familiarity with AI/ML-driven observability, anomaly detection, and predictive alerting. Why Join Us? Lead enterprise-scale observability transformations impacting customer experience, reliability, and operational excellence. Work in a tool-diverse environment, solving complex monitoring challenges across multiple platforms. Collaborate with high-performing teams across development, SRE, platform engineering, and security. Influence strategy, tooling, and architecture decisions at the intersection of engineering, operations, and business. Apply Now Show more Show less

Sr. Software Engineer –DevOps Engineer India (Remote) Contract Job ID: 23648 At Wimmer Solutions, we’ve built a reputation for results-driven, innovative, business and technology solutions that help companies execute on their strategic initiatives. We custom tailor our services to fit our clients’ needs from consulting and technology process outsourcing to interim technical talent resourcing. We’re all about people and community. Since 2002, we have offered technology staffing and managed services for the great Seattle area. We focus on getting to know our clients and candidates to create lasting partnerships and ensure success. Not only do we provide a wide variety of benefits like medical and dental, but we are also committed to inspiring and creating positive changes in the world with our community outreach programs. You will join a large team of professionals who are passionate about their careers as well as their community. Position Summary: We are looking for a skilled and experienced Senior DevOps Engineer to join our client’s team. In this role, you will help build and maintain secure, scalable infrastructure, CI/CD automation, and platform reliability across cloud environments. You will lead platform upgrades and migrations, improve system observability, and ensure robust support for production systems. This role includes participation in an on-call rotation to support critical infrastructure and operational reliability. WHAT YOU GET TO DO : Infrastructure as Code: Design, implement, and maintain infrastructure using Terraform . Cloud Platforms: Build, manage, and optimize scalable and cost-efficient solutions in AWS and GCP . CI/CD: Develop and maintain automated CI/CD pipelines using tools like GitHub Actions or GitLab CI/CD . Observability: Implement robust monitoring, logging, and alerting with New Relic and Splunk to maintain system uptime and performance. Kubernetes: Deploy and manage containerized workloads using Kubernetes to ensure scalability and reliability. Event Streaming: Work with Kafka to support real-time, event-driven architectures. Data Platform Support: Collaborate with engineering teams to support BigQuery , Snowflake , and big data platforms like Hadoop/EMR/DataProc . Cloud Networking & Security: Implement and enforce cloud security best practices, including networking (VPCs, firewalls), IAM, and encryption. Platform Upgrades & Migrations: Lead infrastructure upgrades and platform migrations with minimal disruption to business operations. Collaboration: Partner with Dev, Data, and Operations teams to ensure systems meet performance and reliability requirements. On-Call Support: Participate in the on-call rotation to address system incidents, troubleshoot issues, and maintain uptime. On-Call Responsibilities Rotation Schedule: Weekly rotation starting Tuesday at 9:00 PM PST through Monday at 9:00 AM PST Responsibilities Include: Monitoring system health and responding to alerts Troubleshooting and resolving incidents with urgency Escalating critical issues and documenting post-incident learnings WHAT YOU BRING Primary Technologies: AWS, GCP, Terraform, CI/CD Tools (e.g., GitHub Actions, GitLab), New Relic, Splunk, Kubernetes, Kafka, BigQuery, Snowflake, Hadoop/EMR/DataProc Required Skills & Professional Experience: 7+ years of experience in DevOps , Site Reliability Engineering (SRE) , or similar roles Strong hands-on experience with AWS and GCP Expertise in Terraform for infrastructure as code Deep understanding of CI/CD pipelines and automation tools Experience with monitoring/logging tools like New Relic and Splunk Proficiency with Kubernetes for orchestrating containerized applications Familiarity with Kafka for real-time messaging and event-driven architecture Experience supporting large-scale data platforms (BigQuery, Snowflake, Hadoop/EMR/DataProc) Solid understanding of cloud networking and security principles Proven success in leading platform upgrades and migrations Strong problem-solving and root cause analysis skills Excellent communication and collaboration across teams MORE ABOUT WIMMER SOLUTIONS Wimmer Solutions is proud to be an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion or belief, age, gender identity, sexual orientation, national origin, parental status, veteran, or disability status. Wimmer Solutions is committed to achieving a diverse employee network through all aspects of the hiring process and we welcome all applicants. If you are passionate about what you do and want to join a diverse team dedicated to diversity, equity, and inclusion in the workplace, we would love to hear from you. Get the job you have always wanted. You will join a broad team of professionals who are energized about their careers as well as their community. For more career opportunities or to refer a friend, please visit http://wimmersolutions.com/careers and talk to a recruiter today. Wimmer Solutions is committed to building a diverse team and encourage applications from people of all backgrounds. Show more Show less

Department: Information Technology Location: India Description V3locity, Vitech’s cloud-native administration, engagement, and analytics platform, is a transformative suite of complementary applications that offers full life cycle business functionality and robust enterprise capabilities. It marries core administration with superior digital experience and augmented analytics. Its modular design enables flexible, agile deployment strategies. V3locity employs an advanced, cloud-native architecture that leverages the unique capabilities of AWS to deliver a solution with unparalleled security, scalability, and resiliency. Senior Manager– IT Service Management (ITSM) Location: Hyderabad - Hybrid We are seeking a dynamic and experienced IT Service Management (ITSM) leader to lead and enhance our global IT and Cloud operations. The ideal candidate will oversee core ITSM functions, including Service Desk, Incident Management, Problem Management, Change Management, and Service Request Fulfillment in a 24/7, fast-paced software product environment. This leader will play a strategic role in driving continuous improvement, implementing best practices in ITSM, and maturing overall service delivery practices. What you will do: ITSM: Define and drive the ITSM strategy aligned with organizational goals and customer satisfaction. Lead and develop the ITSM function, including Service Desk, Incident, Problem, and Change Management teams based out of our Hyderabad Office. Drive adoption and maturity of ITIL practices across the IT organization. Service Desk Operations: Oversee global service desk operations, ensuring high-quality and timely technical support. Establish and monitor SLAs, KPIs, and customer satisfaction metrics. Ensure timely delivery of customer monthly SLA reporting, leveraging tools like New Relic. Manage on-call rotation for all Service Teams using tools like PagerDuty. Incident & Problem Management: Lead major incident response and communication processes, ensuring minimal impact and quick resolution. Drive root cause analysis, problem identification, and long-term resolution strategies. Maintain high availability and performance of business-critical services. Change & Release Management: Establish and govern change control procedures ensuring safe, secure, and timely releases. Collaborate with DevOps and engineering teams to align change processes with agile product development/deployment/releases. ITSM Tools & Reporting: Own and optimize the ITSM platform (e.g., ServiceNow, Jira Service Management). Own and deliver our monthly client SLA reporting cadence to customers Deliver regular operational reports, dashboards, and executive summaries leveraging Jira Service Management. Identify and implement continuous improvement opportunities based on data insights. Governance & Compliance: Ensure compliance with internal policies, external regulations (e.g., ISO, SOC2), and audit requirements. Maintain clear documentation and process alignment with industry standards (ITIL v4, COBIT). Team Development & Leadership: Lead, mentor, and develop a high-performing team of ITSM professionals. Foster a culture of accountability, collaboration, and service excellence. Manage vendor relationships and third-party service providers as needed. What We're Looking For: 12–15+ years of ITSM experience, with 5+ years in a Service Management role. Proven experience managing global service desk operations and ITIL processes in a product or SaaS environment. ITIL v4 certification; certifications in Agile/Scrum, COBIT, or PMP are a plus. High-level Technical knowledge / certification in AWS Cloud or other clouds. Hands-on experience with ITSM tools like ServiceNow, Jira Service Management, or similar. Working experience with tools in the Monitoring and Service Management space like New Relic, PagerDuty, Honeycomb, Splunk, etc.. Proven experience managing the incident lifecycle, problem, and change processes. Excellent communication, stakeholder management, and crisis management skills. Experience working with global teams across time zones. Prior experience in a software product or SaaS company is highly desirable. Strong business acumen and ability to align IT services with organizational goals. Able to work in shifts and lead the team technically to manage the tasks/issues that arise in the shift. Join Us at Vitech! At Vitech, you’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization. Show more Show less

Senior Information Security Engineer Exp: 10 yrs + Location Baner, Pune/Ahemdabad Immediate to 15 Days Roles and Responsibilities Candidate will work as a member of the Corporate Security Team and assist in various day to day operational activities such as: Drive customer's Corporate Security Program based on the NIST CSF – Identify, Detect, Protect, Respond and Recover. Develops, publishes, and maintains a comprehensive organization-wide information privacy and security plans, policies, procedures, and guidelines. Function as primary liaison with auditors, internal teams and vendors and be the resident expert on systems and services in use for PCI compliance and reporting Responsible for managing all aspects of the Vulnerability Risk Management Program including vulnerability identification, analysis, remediation coordination and reporting. Lead the development, implementation, and maintenance of security policies, standards, and guidelines. Identify and Monitor Customer's Corporate Networks to determine if there have been any attacks. Analyze network traffic to identify anomalies and test information security controls for weaknesses. Design and implement safeguards to protect the system with the help of network engineers and other members of the Technology Services team. Respond to threats by taking mitigating actions to contain the activity and minimize damage. Participate in risk assessments and breach readiness exercises for incident management. Facilitate forensics analysis to determine the source of the threat. Document lessons learned as well as identify process improvements. Communicate security issues to management via reports, dashboards. Provide weekly metrics on overall security posture. Research emerging threats and work with the Security Operations Center (SOC). Drive the Third party vendor security evaluation. Participate in the security toll-gates on SSDLC projects. Implement innovative solutions to scale the program with emphasis on automation where applicable. Qualifications Basic Qualifications: Bachelor's Degree in Business, Computer Science or in a STEM major (Science, Technology, Engineering, or Math). Minimum of 8 years of experience in Information Security Experience in at least one full lifecycle supporting PCI compliance is a must have Experience in managing and maintaining a vulnerability management program using Qualys is a must have Experience in developing content in Splunk – searches, alerts (including POC and tuning), dashboards, Apps. Experience of Security Incident and Event Management (SIEM) tools (Splunk) – ingesting data (Forwarders, HTTP Event Collectors, add-ons), troubleshooting Splunk Installation. Experience in Endpoint security (EDR) – Detection and Response. Help create policies and SOP for Response workflow. Experience in Cortex XDR preferred. Experience in Security evaluation of third-party tools. Experience in Email Security and running phishing campaign Experience in Incident Management Experience in system and network security. Experience in Network Penetration testing. Knowledge of software development, computer networks and Internet threat activity. Programming experience in python, perl and HTML/JS Previous enterprise or platform/cloud vulnerability management experience and Cloud Security is a plus Excellent written and verbal communication skills, including experience engaging with executive and technical audiences. Must be able to work in a fast paced, high profile environment Show more Show less

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description Support the detection, monitoring and tracking of security vulnerabilities at the application, database, server, workstation and OS levels Tune-in and configure SIEM performance and events data quality to maximize log correlation efficiency Work closely with the network team to implement and maintain network access control technologies Configure Security Orchestration, Automation, and Response (SOAR) tools, scripts, events, and playbooks Expertise in shell scripting and other programming languages, such as Python and/or Power Shell Proficiency in understanding and using regular expressions (regex) Solid understanding of REST/SOAP/WSDL/XML (Web Services), HTTP Request Methods. Work closely with the compliance team to identify, document and implement various security controls related to NIST, FedRAMP, HiTRUST, and ISO 27001 Guide the network and operations teams in implementing security best practices Work with network, and systems engineering teams to promote automation, automated monitoring and administration functionality Implement, and support security solutions including but not limited to Intrusion Detection, Log Management, Data Loss Prevention, Vulnerability Management, Web Content Filtering, and Configuration Management Support the efforts to develop operational best practice procedural documentation for operations staff Assist in the development and documentation of various systems, policies, procedures, and customer deliverables Research new products and make appropriate recommendations Develop and design project plans, tasks and timelines and then provide verbal and written status reports as directed Conduct on-going security assessments, document and track findings and remediation activities Provide on-call support as needed Ideal candidates should be able to work 9am – 6pm ET (US Hours) Qualifications BS in Computer Science, Engineering or related field desired Minimum 3 years of experience supporting enterprise level environment Must have a good understanding of the following: Log correlation, SIEM technologies (AlertLogic, ArcSight, Q1 Radar, Log Rhythm, Splunk, etc.), IDS/IPS technologies, Vulnerability Scanners (Nessus, Qualys, etc.) and other related technologies Understanding of common web application vulnerabilities and familiarity with using web application scanning tools such as Burp Suite, ZAP Proxy, Acunetix, etc. Understanding of cloud solutions and cloud security best practices in environments such as AWS, Azure and Google Cloud Solid understanding of compliance requirements and standards such as PCI-DSS, HIPAA, HiTRUST, ISO 27001, SOX. etc. Demonstrated knowledge of one or more of the following systems: Linux, Windows, or Mac OS Working knowledge of firewall and web filtering technologies Experiences practicing ITIL framework-based processes such as Change, Problem, and Incident management in an enterprise environment Excellent verbal and written communication, presentation, and interpersonal skills Able to define, document and support systems, policies, and procedures Excellent analytic, problem solving and troubleshooting skills Good knowledge and experience designing network, system and application security architectures Ability to efficiently handle multiple projects with shifting priorities Able to anticipate and mitigate risks as well as define architectural solutions Additional Information The recruitment process includes online assessments as a first step. We send them via e-mail, please check also your SPAM folder. We work from Pune office. Show more Show less

Job Title: Performance Engineer Job ID: POS-12887 Primary Skill: Performance testing Location: Hyderabad Experience: 6.00 Secondary skills: C# / Rest Sharp API Mode of Work: Work from Office Experience : 3.5 to 6 Years About The Job We are looking for an experienced Performance Test Engineer to join our QA team and lead performance testing efforts across web and enterprise applications. In this role, you will be responsible for designing test strategies, developing performance test scripts, executing various types of performance tests, and analyzing results to ensure system stability and scalability. You will work closely with cross-functional teams to validate performance requirements, identify bottlenecks, and contribute to continuous performance improvements in a global delivery environment. Know Your Team At ValueMomentum’s Engineering Center , we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&C insurance value chain. We achieve this through a strong engineering foundation and by continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain expertise. Join a team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development, leveraging immersive learning platforms. You'll have the opportunity to showcase your talents by contributing to impactful projects. Responsibilities Develop performance test strategies, plans, and scenarios aligned with project goals. Identify performance test requirements and define workload models with project teams. Create and execute performance test scripts using protocols such as Web (HTTP/HTML), TruClient, REST, and .NET. Validate test environments, monitoring tools, and test data readiness. Conduct various types of performance tests including stress, load, endurance, and volume testing. Analyze test results, identify performance bottlenecks, and document defects using Microfocus Quality Center. Generate detailed performance test reports and communicate findings to stakeholders. Collaborate with development, DevOps, and infrastructure teams to resolve performance issues. Continuously improve performance testing processes and integrate them into CI/CD pipelines. Requirements Strong experience in performance testing, monitoring, and analysis with excellent reporting skills. Proficiency in tools such as LoadRunner, JMeter, AppDynamics, Splunk, or other APM tools. Experience in scripting for various protocols: Web (HTTP/HTML), TruClient, REST, Web Services, and .NET. Ability to simulate different user loads and patterns for various test types. Familiarity with CI/CD pipelines and performance testing in Agile environments. Proficiency in at least one general-purpose programming language. Experience with Storm Runner and performance testing in cloud-based applications. Strong communication, analytical, and problem-solving skills. Ability to work in a global delivery model with diverse stakeholders. Good To Have Experience in WAS tuning, JVM tuning, and PL/SQL tuning. Expertise in debugging performance scripts and identifying bottlenecks using monitoring tools. Knowledge of DevOps practices including Continuous Integration, Continuous Delivery, and Test-Driven Development. Experience with performance testing and tuning for cloud-native applications. About The Company Headquartered in New Jersey, US, ValueMomentum is the largest standalone provider of IT Services and Solutions to Insurers. Our industry focus, expertise in technology backed by R&D, and our customer-first approach uniquely position us to deliver the value we promise and drive momentum to our customers’ initiatives. ValueMomentum is amongst the top 10 insurance-focused IT services firms in North America by number of customers. Leading Insurance firms trust ValueMomentum with their Digital, Data, Core, and IT Transformation initiatives. Benefits We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are: Competitive compensation package. Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development. Comprehensive training and certification programs. Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers. Show more Show less

Position Overview Job Title: DevOps/SRE Location: Bangalore, India Role Description We're looking for a skilled DevOps Engineer who will closely working with development teams. You'll design, implement, and maintain scalable, secure, and efficient infrastructure and deployment pipelines. Your goal is to ensure seamless collaboration, automate processes, and drive continuous improvement. You'll also work on production issues, troubleshooting, and resolving critical incidents. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Infrastructure Management: Design, build, and manage infrastructure (cloud, on-premises, or hybrid). Ensure scalability, security, and high availability. CI/CD Pipelines: Develop and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines. Automate testing, deployment, and rollback processes. Production Support: Troubleshoot and resolve production issues, including outages and performance problems. Collaborate with development and QA teams to identify root causes and implement fixes. Ensure timely resolution of critical incidents. Monitoring and Logging: Implement monitoring and logging tools to track performance and issues. Analyze data to identify bottlenecks and areas for improvement. Collaboration and Communication: Work closely with development, QA, and operations teams. Ensure smooth handoffs and knowledge sharing between teams. Automation and Scripting: Develop scripts and tools to automate repetitive tasks. Improve process efficiency and reduce manual errors. Security and Compliance: Ensure infrastructure and deployments meet security and compliance standards. Implement security best practices and monitoring. Your Skills And Experience Strong understanding of Linux/Unix systems and basic understanding of software developement. Experience with cloud platforms (Openshift, GCP, etc.). Proficiency in scripting languages (Python, Bash, etc.). Knowledge of CI/CD tools (Jenkins, Teamcity, etc.). Experience with containerization (Docker, Kubernetes, etc.). Familiarity with monitoring and logging tools (Prometheus, Splunk etc.). Strong problem-solving, collaboration, and communication skills. Ability to work under pressure and manage critical incidents. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Staff Site Reliability Engineer Bengaluru, India Okta s Workforce Identity Cloud Security Engineering group is looking for an experienced and passionate Staff Site Reliability Engineer to join a team focused on designing and developing Security solutions to harden our cloud infrastructure. We embrace innovation and pave the way to transform bright ideas into excellent security solutions that help run large-scale, critical infrastructure. We encourage you to prescribe defense-in-depth measures, industry security standards and enforce the principle of least privilege to help take our Security posture to the next level. Our Infrastructure Security team has a niche skill-set that balances Security domain expertise with the ability to design, implement, rollout infrastructure across multiple cloud environments without adding friction to product functionality or performance. We are responsible for the ever-growing need to improve our customer safety and privacy by providing security services that are coupled with the core Okta product. This is a high-impact role in a security-centric, fast-paced organization that is poised for massive growth and success. You will act as a liaison between the Security org and the Engineering org to build technical leverage and influence the security roadmap. You will focus on engineering security aspects of the systems used across our services. Join us and be part of a company that is about to change the cloud computing landscape forever. As a Staff Engineer, you should be able to identify gaps, propose innovative solutions, and contribute to roadmaps while driving alignment across multiple teams within the organization. Additionally, you should serve as a role model, providing technical mentorship to junior team members and fostering a culture of learning and growth. You will work on: Designing, building, running, and monitoring Okta's production infrastructure Be an evangelist for security best practices and also lead initiatives/projects to strengthen our security posture for critical infrastructure Responding to production incidents and determining how we can prevent them in the future Triaging and troubleshooting complex production issues to ensure reliability and performance Identifying and automating manual processes Continuously evolving our monitoring tools and platform Promoting and applying best practices for building scalable and reliable services across engineeringDeveloping and maintaining technical documentation, runbooks, and procedures Supporting a 24x7 online environment as part of an on-call rotation Be a technical SME for a team that designs and builds Okta's production infrastructure, focusing on security at scale in the cloud. You are an ideal candidate if you: Are always willing to go the extra mile: see a problem, fix the problem. Are passionate about encouraging the development of engineering peers and leading by example. Have experience automating, securing, and running large-scale production IAM and containerized services in AWS (EC2, ECS, KMS, Kinesis, RDS), GCP (GKE, GCE) or other cloud providers. Have deep knowledge of CI/CD principles, Linux fundamentals, OS hardening, networking concepts, and IP protocols. Have a deep understanding and familiarity with configuration management tools like Chef and Terraform. Have expert-level abilities in operational tooling languages such as Ruby, Python, Go and shell, and use of source control. Experience with industry-standard security tools like Nessus, Qualys, OSQuery, Splunk, etc. Experience with Public Key Infrastructure (PKI) and secrets management Bonus points for: Experience conducting threat assessments, and assessing vulnerabilities in a high-availability setting. Understand MySQL, including replication and clustering strategies, and are familiar with data stores such as DynamoDB, Redis, and Elasticsearch. Minimum Required Knowledge, Skills, Abilities, and Qualities: 6+ years of experience architecting and running complex AWS or other cloud networking infrastructure resources 6+ years of experience with Chef and Terraform Unflappable troubleshooting skills Proven experience in collaborating across teams to deliver complex horizontal projects Strong Linux understanding and experience. Strong security background and knowledge. BS In computer science (or equivalent experience).

Role Description Role Proficiency: Acts under minimum guidance of DevOps Architect to set up and manage DevOps tools and pipelines. Outcomes Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications Follow and contribute existing SOPs to trouble shoot issues Adapt existing DevOps solutions for new contexts Code debug test and document; and communicate DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Support users onboarding them on existing tools with guidance from DevOps leads Work with diverse teams with Agile methodologies Facilitate saving measures through automation Mentor A1 and A2 resources Involved in the Code Review of the team Measures Of Outcomes Schedule adherence Quality of the code Defect injection at various stages of lifecycle # SLA related to level 1 and level 2 support # of domain certification/ product certification obtained Facilitate saving measures through automation Outputs Expected Automated components: Deliver components that automate parts to install components/configure of software/tools in on-premises and on cloud Deliver components that automate parts of the build/deploy for applications Configured Components Configure a CI/CD pipeline that can be used by application development/support teams Scripts Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/ configuration/ build/ deployment tasks Onboard Users Onboard and extend existing tools to new app dev/support teams Mentoring Mentoring and providing guidance to peers Stakeholder Management Guide the team in preparing status updates; keeping management updated regarding the status Data Base Data Insertion Data update Data Delete Data view creations Skill Examples Install configure troubleshoot CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes Integrate with code/test quality analysis tools like Sonarqube/Cobertura/Clover Integrate build/deploy pipelines with test automation tools like Selenium/Junit/NUnit Scripting skills (Python Linux/Shell/Perl/Groovy/PowerShell) Repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase Build automation scripts – Maven/Ant Artefact repository management – Nexus/Artifactory Dashboard Management & Automation- ELK/Splunk Configuration of cloud infrastructure (AWS/Azure/Google) Migration of applications from on-premises to cloud infrastructures Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration) Strong debugging skill in C#/C Sharp/Dotnet Basic working knowledge of database Knowledge Examples Knowledge of Installation/Config/Build/Deploy tools and knowledge of DevOps processes Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets Knowledge of the application development lifecycle Knowledge of Quality Assurance processes Knowledge of Quality Automation processes & tools Knowledge of Agile methodologies Knowledge of security policies and tools Additional Comments Role Proficiency: Acts under limited guidance from DevOps lead to set up and manage DevOps tools and pipelines Outcomes: Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications Follow existing SOPs to trouble shoot issues adapting existing DevOps solutions for new contexts Code debug test and document; communicate DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Support users and onboard them to existing tools with guidance from DevOps leads Work with diverse teams with Agile methodologies Mentor A1 resources Documentation of Task for reference Skills Devops,Aws,Azure docker,Kubernetes Show more Show less

Design and develop scalable data pipelines to migrate user knowledge objects from Splunk to ClickHouse and Grafana. Implement data ingestion, transformation, and validation processes to ensure data integrity and performance. Collaborate with cross-functional teams to automate and optimize data migration workflows. Monitor and troubleshoot data pipeline performance and resolve issues proactively. Work closely with observability engineers and analysts to understand data requirements and deliver solutions. Contribute to the continuous improvement of the observability stack and migration automation tools. Required Skills and Qualifications Proven experience as a Big Data Developer or Engineer working with large-scale data platforms. Strong expertise with ClickHouse or other columnar databases, including query optimization and schema design. Hands-on experience with Splunk data structures, dashboards, and reports. Proficiency in data pipeline development using technologies such as Apache Spark, Kafka, or similar frameworks. Strong programming skills in Python, Java, or Scala. Experience with data migration automation and scripting. Familiarity with Grafana for data visualization and monitoring. Understanding of observability concepts and monitoring systems. Would be a plus Experience with Bosun or other alerting platforms. Knowledge of cloud-based big data services and infrastructure as code. Familiarity with containerization and orchestration tools (Docker, Kubernetes). Experience working in agile POD-based teams. We offer Opportunity to work on bleeding-edge projects Work with a highly motivated and dedicated team Competitive salary Flexible schedule Benefits package - medical insurance, sports Corporate social events Professional development opportunities we'll-equipped office

Role Description Role Proficiency: Acts under minimum guidance of DevOps Architect to set up and manage DevOps tools and pipelines. Outcomes Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications Follow and contribute existing SOPs to trouble shoot issues Adapt existing DevOps solutions for new contexts Code debug test and document; and communicate DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Support users onboarding them on existing tools with guidance from DevOps leads Work with diverse teams with Agile methodologies Facilitate saving measures through automation Mentor A1 and A2 resources Involved in the Code Review of the team Measures Of Outcomes Schedule adherence Quality of the code Defect injection at various stages of lifecycle # SLA related to level 1 and level 2 support # of domain certification/ product certification obtained Facilitate saving measures through automation Outputs Expected Automated components: Deliver components that automate parts to install components/configure of software/tools in on-premises and on cloud Deliver components that automate parts of the build/deploy for applications Configured Components Configure a CI/CD pipeline that can be used by application development/support teams Scripts Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/ configuration/ build/ deployment tasks Onboard Users Onboard and extend existing tools to new app dev/support teams Mentoring Mentoring and providing guidance to peers Stakeholder Management Guide the team in preparing status updates; keeping management updated regarding the status Data Base Data Insertion Data update Data Delete Data view creations Skill Examples Install configure troubleshoot CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes Integrate with code/test quality analysis tools like Sonarqube/Cobertura/Clover Integrate build/deploy pipelines with test automation tools like Selenium/Junit/NUnit Scripting skills (Python Linux/Shell/Perl/Groovy/PowerShell) Repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase Build automation scripts – Maven/Ant Artefact repository management – Nexus/Artifactory Dashboard Management & Automation- ELK/Splunk Configuration of cloud infrastructure (AWS/Azure/Google) Migration of applications from on-premises to cloud infrastructures Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration) Strong debugging skill in C#/C Sharp/Dotnet Basic working knowledge of database Knowledge Examples Knowledge of Installation/Config/Build/Deploy tools and knowledge of DevOps processes Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets Knowledge of the application development lifecycle Knowledge of Quality Assurance processes Knowledge of Quality Automation processes & tools Knowledge of Agile methodologies Knowledge of security policies and tools Additional Comments Role Proficiency: Acts under limited guidance from DevOps lead to set up and manage DevOps tools and pipelines Outcomes: Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications Follow existing SOPs to trouble shoot issues adapting existing DevOps solutions for new contexts Code debug test and document; communicate DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Support users and onboard them to existing tools with guidance from DevOps leads Work with diverse teams with Agile methodologies Mentor A1 resources Documentation of Task for reference Skills Devops,Aws,Azure docker,Kubernetes Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Provide end user support, as part of a 24x7 rota, for our observability tools, namely AppDynamics, Splunk & DataDog and for our wider WPB development community Support the full system engineering life cycle, including requirements analysis, design, development, integration, test, documentation, implementation following defined best practices and operational workflows for both on-premises and AWS infrastructure. As an expert in Splunk, AppDynamics and Cloud make sure to question current solutions and always think about ways to improve our codebase Edit and maintain configuration files associated to the supporting tooling. Drive and own your infra mentality, upskillng yourself & those around you where needed and using data to drive decisions Drive deliveries forwards whilst ensuring effective partnering between colleagues and stakeholders Create and maintain documentation for the various services and processes we support. Ensure good governance, timely/accurate reporting and management of epics, stories & risks Setup and/or manage multiple work streams depending on their size and complexity Play a crucial part of a predominantly virtual team of Infra DevOps engineers. Perform code (peer) reviews for other team members. Use it as an opportunity to encourage good practices in the team. Our team is always open to new ideas! Try to find ways to improve our day to day work with new automations or tools of your invention. Requirements To be successful in this role, you should meet the following requirements: Only candidates with 6+yrs to apply. Comfortable working in a multi-cultured/global environment. Have experience supporting and building services in the public cloud (ideally AWS) Experience of deploying infrastructure as code via Terraform In-depth understanding of version control software via the likes of GitHub Scripting experience (Python / Bash etc.) Knowledge of Splunk, AppDynamics & DataDog from an administrative perspective Software deployment experience by way of continuous integration/continuous delivery (CICD) Pipelines Proven problem solver who can work on their own or inclusively taking ownership when required. Able to take a hands on/off view when managing problems. An ability to translate technical details into easily understood and consumable data/reports. Have an automation/change mentality and strive for constant improvements via automated processes Have a keen interest in the latest technology and an eagerness to learn You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Work Location: Pune This position is to be part of global Production Support team for Liquidity Management Solutions (LMS). The team responsibility is to look after L1 production incidents globally. As we move towards transformation of existing production support model to “Production Engineering” which follows a ‘Follow the Sun Model’, this will have a opportunity to Work and Learn from teams with mature process and tools to ensure the best in class deliverables - modelled on SITE RELIABILITY ENGINEERING. In this role, you will: Providing full scope of the day-to-day Production Support service including resolution of the live incidents as well as post-resolution problem management activities. To provide workarounds/resolutions with Active participation in crisis calls. Technical expertise in finding root cause of major system problems - inputs based on business/operations requirements. Participate and contribute in implementing automations/new production support concepts in the team. Ensuring use of best practices are followed by complying with Group Compliance Policy. Creating batch plans and supporting weekend releases, raising production change orders, support of the various testing activities related to the new implementations. Be part of Reviewing, designing and re-engineering processes with new technologies to improve performance Requirements To be successful in this role, you should meet the following requirements: Strong analytical skills/Troubleshooting/debugging SQL, Unix and Stored Procedures. Hands-on experience on tools like App D / Splunk / Control-M /Docker/ Kubernetes/ Kafka/ Rabbit MQ/ PostGres / JIRA. Experience of high frequency change, specifically adoption, engineering and execution of automated CICD pipelines Understanding of Unix and Shell scripting. Experience in Agile/ DevOps environment and in assisting in production support. Good communication skills and be able to efficiently communicate in the production/crisis calls. Understanding of customers' needs and delivering excellent customer service. The successful candidate will also meet the following requirements: Experience in Liquidity domain. Open to working in UK/US shift, weekends and to be on-call support after office hours on need basis (Rotational) Ready to take up and support multiple services across production Engineering world to support them technology basis rather functional You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

HIH - SE Analyst_McLaughlin (Distributive).docx Software Engineering Analyst Position Overview The job profile for this position is Software Engineering Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. This role will require a Java Developer completing delegated tasks assigned by a supervisor in the Engineering job family and will work on developing RESTful, Microservices and deploying in on prem and/or AWS infrastructure. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements. Responsibilities Delivers specific delegated tasks assigned by a supervisor in the Engineering job family, supporting the full software lifecycle of design, development, testing, and support for technical delivery. Designs, develops and implements standardized methods, processes and systems and data mining tools. Completes day-to-day Information Management tasks without immediate supervision but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Works with both onsite (Scrum Master, Product, QA and Developers) and offshore QA team members in properly defining testable scenarios based on requirements/acceptance criteria. Participate in daily team standup meetings where youll give and receive updates on the current backlog and challenges. Qualifications Required Skills: Experience writing SQL queries to check the data in databases such as Oracle, MongoDB Working knowledge of GIT Repository, CICD (Jenkins) & Splunk. Experience in cloud technology such as PCF, Open Shift, AWS highly desirable. Knowledge of agile software development life cycle methodology. Prior industry experience (Pharmacy, Healthcare, etc.) preferred. Must have good analytical and problem solving skills. Must have good communications skills both verbal and written. Required Experience & Education: High School diploma or equivalent required. College degree preferred, but not required. 2-3 years of experience in developing Java services or API using Spring Boot. These two sections will be standardized in the JD template and made not editable. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement About Evernorth Health Services

Application Development Senior Analyst (R) - HIH - Evernorth About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Position Overview As an Application Development Senior Analyst, you will be part of a team of analysts and engineers-on code triage and analysis, and quick fixes for issues impacting the Evernorth ap plications. The focus of the work is to identify and rectify any technical and functional challenges in Evernorth s market-winning capabilities in the technology solutions space. Responsibilities Be a team contributor in a team of Engineers and Analysts in triaging technical and functional issues. Day to day ticket triage, monitoring of the ticket s queues. Monitor OL comment trends. Regression Checkouts adhoc and planned. Create, co-ordinate and track resolution of stories required for fixing tickets. Data mining for checkouts Monitoring Jobs and reacting to job issues Release checkout pocs Ad hoc data research Qualifications: 3 - 5 years of Years experience in application development or maintenance College degree (Bachelor) in related technical/business areas or equivalent work experience. Experience with Java/Spring Boot Experience using Splunk and Dynatrace (Mandatory) Basic knowledge with any of the following technologies: Angular, Python, Mongo DB, Node JS and ability to understand complex architectures. Strong analytical skills Demonstrate ability to perform root analysis and suggest rectification options. Preferred Qualifications: College degree (BE or MCA). Exposure to Production environments Industry / Domain Experience Needed: Demonstrated experience in production maintenance. Ability to navigate a geographically diverse team and communicate effectively. Familiarity with cloud-based architecture and its usage in complex applications Passion for analysis and learning to grow, adapt to a fast-changing environment. Location & Hours of Work Full-time position, working 40 hours per week. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. General Shift (11:30 AM - 8:30 PM IST / 1:00 AM - 10:00 AM EST / 2:00 AM - 11:00 AM EDT) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services About Evernorth Health Services

Job Description Solid frontend engineers with good overlap with US east coast hours. At least 7 years of experience with following skillset. Mandatory Skills React Redux Jest or Selenium Type script (& Java script) Node Js CSS or similar styling standards Experience with CI/CD pipeline Familiarity with OOPs design principles Good to Have Skills Splunk Instrumentation or reporting Protractor or Playwright Storybook React Testing Library Mock service worker

#LI-Onsite This position is for our Gurugram client office and you are expected to work out of the same location only. Job Overview: As a Lead Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design. Perficient is always looking for the best and brightest talent and we need you! We re a quickly-growing, global digital consulting leader, and we re transforming the world s largest enterprises and biggest brands. You ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. WHO WE ARE . WHAT WE BELIEVE At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you ll become part of something truly special. We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders and we re not done yet. . Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. We are seeking a highly skilled and experienced Architect/ Lead MuleSoft Engineer with 7+ years of hands-on experience in designing, developing, and managing integrations and APIs. The ideal candidate will possess a strong proficiency in MuleSoft, API management in Anypoint Platform, DataWeave. Key Responsibilities: API Development and Integration: Design, develop, test, and deploy APIs using MuleSoft and the Anypoint Platform. API Management: Implement API management best practices using Anypoint API Management. Manage full API lifecycle, including API versioning, deployment, security, monitoring, and governance. Collaboration and Leadership: Work closely with cross-functional teams, including business analysts, developers, and infrastructure teams, to ensure the successful delivery of integration projects. Lead code reviews, design discussions, and mentor junior developers. Performance Tuning and Troubleshooting: Identify and resolve performance issues, monitor system health, and implement optimization strategies for API services and integration flows. Documentation: Create and maintain technical documentation for integration solutions, processes, and best practices. Ensure all integration-related activities are well documented and easy to follow. Skills & Qualifications: Technical Expertise: Strong experience with MuleSoft , DataWeave , and Anypoint Platform . Proven experience in API design , development, and management (RESTful APIs, SOAP, etc.). Hands-on experience with GitHub for version control and source code management. Good to have proficiency in Python for automation, integration, and scripting. Experience with DevOps practices, CI/CD pipelines, and related tools (Jenkins, GitLab, etc.). Experience: 7+ years of experience in integration, API development, and related technologies. Solid experience in cloud-based integrations and working within multi-cloud environments. Experience with monitoring and logging tools (e.g., Splunk, ELK stack, Anypoint Monitoring). Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills to work with various stakeholders. Ability to mentor and guide junior team members. Strong attention to detail and ability to manage multiple priorities

Role : L2 Support Engineer ( cloud & NOC) Experience : 5 - 7 Years Location : PUNE Job Description Critical Skills to Possess: Deep understanding of server/network infrastructure and cloud platforms (AWS/Azure/GCP). Strong troubleshooting across app tiers: web servers (Apache, Nginx, IIS), app servers (Tomcat, JBoss, WebLogic), and DBs (SQL Server, Oracle, MySQL). Experience working with ITSM tools like ServiceNow, BMC Remedy, and Ivantic Service Management. Familiarity with CI/CD and DevOps tools is a plus (Jenkins, Git, Docker). Sound knowledge of ITIL processes (Incident, Problem, Change Management). Preferred Certifications ITIL Intermediate or Practitioner (Operations or Service Management Track). CompTIA Network+, Microsoft AZ-104/AWS SysOps/Red Hat Certified Engineer (RHCE). Preferred Qualifications BS degree in Computer Science or Engineering or equivalent experience Roles And Responsibilities Own high-severity and escalated incidents across network, server, application, and middleware layers. Lead RCA (Root Cause Analysis) efforts for recurring issues using logs, dashboards, and correlation tools (e.g., Splunk, SolarWinds). Troubleshoot application-level issues (e.g., API failures, integration errors, service restarts) in coordination with App Support teams. Perform log analysis and monitor application health metrics using tools like SolarWinds, Kibana, or Grafana. Automate alert correlation, ticket enrichment, and remediation using scripting (Python, Bash, or PowerShell). Coach and mentor L1 staff, and review SOPs/runbooks for operational excellence. Ensure accurate and timely documentation of incidents, resolutions, and changes in the ITSM system. Show more Show less

4+ years of hands on experience with Dynatrace implementation and administration Deep understanding of Dynatrace Smartscape, PurePath, Davis AI, Custom Events, and Management Zones Proficiency with at least one cloud platform AWS, Azure, or GCP Experience working with Kubernetes, Docker, or OpenShift environments Familiarity with automation tools like Terraform, Ansible, or Helm for Dynatrace configuration as code Good understanding of APM concepts, SLAs/SLOs, service reliability, and performance tuning Scripting knowledge in Python, Bash, or Power Shell Experience with log ingestion Dynatrace Logs or external integration like ELK/Splunk

Responsibilities A day in the life of an Infoscion: Support the Service & Products across several technical domains with full spectrum of Production Support responsibilities Uphold high standards for timely issue resolution Ensure workflows, processes, tooling and applications are of the highest quality standard Contribute expertise to the management of existing and new IT products and services Define workarounds for known errors and initiate process improvements Maintain a knowledge database Flexible to work in APAC/EMEA hours Technical and Professional Requirements: ideally 4-6 years of hands-on experience in IT support role within Financial services industry proficient with software development tools, such as Unix, Shell Scripting, Oracle, Sybase, MSSQL, Autosys, Informatica, Splunk, AppDynamics, Java good Knowledge of ITIL processes, knowledge of Cloud Technologies (Azure), RESTful APIs, Microservices, Compliance and Legal IT systems is an added advantage. ability to solve complex issues, good at problem statement analysis and solution design thinking track record of influencing senior IT stakeholders and business partners confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvements maintain a knowledge database flexible to work in APAC/EMEA hours Preferred Skills: Application Support Technology->Architecture->Architecture - ITIL Technology->Open System->Shell scripting Technology->Open System->UNIX Technology->Infrastructure- Batch Scheduler->Autosys Technology->Oracle->PL/SQL Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Educational Requirements Master Of Engineering,MBA,MCA,MTech,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

mthree is seeking a Production Support Engineer to join a highly regarded Multinational Investment Bank and Financial Services Company. Job Description: Role: Production Support Engineer Team: RPE Location: Mumbai (Hybrid model with 2-3 days per week in the office) Primary Responsibilities: • Handle production management services including end user support, systems monitoring, incident management, problem management, plant management and event management. • Build extensive business and application knowledge required for supporting client facing applications. • Diagnose and resolve application issues to ensure optimal performance and usability. • Develop automation to reduce toil, improve efficiency and eliminate customer impact. • Provide root cause analysis with recommendations for improvements. • Interface with Developers to drive application fixes with right business justification. • Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions. Required Skills: • Typically, 2-4 years’ experience in a Production Support / Stability role. • Coding/scripting skills: Python / Perl / Shell (Any Two). • Strong debugging and problem-solving skills. • Understanding of Distributed Systems. • Understating of Database Concepts, SQL Queries and Database Performance. • Experience working with application Monitoring/Alerting Tools (Splunk, Elastic Search etc.). • Understanding of schedulers (Autosys, Control M, Comet etc.) Production Support Engineer Show more Show less

Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Backup->EMC Networker,Database Administration->DB2 UDB(DB2 LUW),Database Administration->Oracle DBA,Database administration->DB2 Database Administration(DB2 DBA)->DB2 UDB/DB2 Zos,Database->Mongo DB,Database->PostgreSQL,EUC,EUC->SCCM,Linux,Mainframes->DB2,Middleware->RedHat Jboss application server(Jboss),Networking,O365,SAP BASIS->SAP BASIS HANA,Security Incident and Event Management(SIEM)->Splunk,Storage,Unix Admin->AIX Administration,Virtualization->VMWare,Windows,Windows->Wintel/Windows Administrator Preferred Skills: O365 Networking Linux EUC Storage Windows Security Incident and Event Management(SIEM)->Splunk Database->PostgreSQL Backup->EMC Networker Database Administration->DB2 UDB(DB2 LUW) Mainframes->DB2 Middleware->RedHat Jboss application server(Jboss) Database Administration->Oracle DBA EUC->SCCM Unix Admin->AIX Administration Virtualization->VMWare Windows->Wintel/Windows Administrator Database->Mongo DB SAP BASIS->SAP BASIS HANA Database administration->DB2 Database Administration(DB2 DBA)->DB2 UDB/DB2 Zos Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Educational Requirements Master Of Engineering,Bachelor Of Science,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements