Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Professional, Quality Assurance Engineering What does a successful Automation Testing, Professional do? Understand business requirements and translate them into test cases. Work closely with business analysts, developers, and QAs to test software and ensure quality. Design and maintain automated test suites. Experience with different QA/defect tracking tools and processes. What You Will Do Works with QA Automation team on short to long-term automation projects. Decompose requirements and develop test automation scripts for projects of simple to high complexity including both functional and interoperability. Practices automation development efficiency, maintainability, and reusability Develops automation scripts according to the coding standards and debugs scripts developed by team peers. Participates in technical review meetings and automation framework enhancement forums and demonstrate the work independently with minimal supervision. Understanding of Automation Framework and enhance the automation framework. Lead the design, development and maintenance of automation frameworks and automation test suites with CI/CD integration. Report and track defects in a timely manner during test execution. What You Will Need To Have 4 to 6 years of experience as a Quality Assurance. Minimum 2 years of experience in Automation Testing Good knowledge of testing phases and approaches, including functional, Regression, Integration, and end to end testing. Good Knowledge in UI/API/Web API/Mobile Testing Technologies Experience working in an Agile/Scrum development process. Good understanding of Software Test Lifecycle including Test Planning, Test Cases Design, Test Data Setup, Defect Management, Test log, Test results, Traceability Matrix Experience with programming language Selenium/JAVA/.Net/Python/C#. Experience in database testing using tools like MS SQL server/MySQL/Oracle Knowledge of automated testing tools like TestNG, Junit/Postman/Ready API/Soap UI/UFT/TOSCA. Working experience on CICD/ DevOps – Jenkins or TeamCity. Familiarity of version control systems like GitHub/Bit bucket/Azure DevOps. Knowledge in any monitoring tool like Splunk. Strong problem-solving skills. Good communication skills to speak with the Business Partners are essential and non-negotiable for this position. What Would Be Great To Have Knowledge of Cloud platforms like AWS/Azure/GCP. Knowledge of tools like Pipelines, Git Repo, SQL developer. Prior experience in Payments or Banking and Finance domain in general. Thank You For Considering Employment With Fiserv. Please Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our Commitment To Diversity And Inclusion Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: Responsibilities: API, S3 to Azure Blob Storage, AWS to Azure SDK Conversion, EKS to AKS migration Mandatory skill sets: Deep experience with AWS, Azure including migrating services to AWS, Azure Experience with MySQL, Java, Apache, & Tomcat Experience with configuration management tools like Chef, Puppet or CFengine Experience with containerization with Docker, Kubernetes/EKS/AKS Experience with CI/CD with Jenkins, Groovy DSL Familiarity with Prometheus, Cortex, Grafana, NewRelic, DataDog, and Splunk Knowledge of key protocols including TCP/IP, SSH, DNS, SMTP, SNMP, SSL, HTTP and LDAP Knowledge of well-known open source tools for monitoring, trending and configuration management 1 Certification mandatory – “ should not be AZ900” Preferred skill sets: NA Years of experience required: 3 to 8 years Education qualification: BTech/BE Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills DevOps Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy, FinOps Operating Model {+ 17 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a skilled Cloud DevOps Engineer with expertise in both AWS and Azure platforms. This role is responsible for end-to-end DevOps support, infrastructure automation, CI/CD pipeline troubleshooting, and incident resolution across cloud environments. The role will handle escalations, lead root cause analysis, and collaborate with engineering and infrastructure teams to deliver high-availability services. You will also contribute to enhancing runbooks, SOPs, and mentoring junior engineers Your Key Responsibilities Act as a primary escalation point for DevOps-related and infrastructure-related incidents across AWS and Azure. Provide troubleshooting support for CI/CD pipeline issues, infrastructure provisioning, and automation failures. Support containerized application environments using Kubernetes (EKS/AKS), Docker, and Helm. Create and refine SOPs, automation scripts, and runbooks for efficient issue handling. Perform deep-dive analysis and RCA for recurring issues and implement long-term solutions. Handle access management, IAM policies, VNet/VPC setup, security group configurations, and load balancers. Monitor and analyze logs using AWS CloudWatch, Azure Monitor, and other tools to ensure system health. Collaborate with engineering, cloud platform, and security teams to maintain stable and secure environments. Mentor junior team members and contribute to continuous process improvements. Skills And Attributes For Success Hands-on experience with CI/CD tools like GitHub Actions, Azure DevOps Pipelines, and AWS CodePipeline. Expertise in Infrastructure as Code (IaC) using Terraform; good understanding of CloudFormation and ARM Templates. Familiarity with scripting languages such as Bash and Python. Deep understanding of AWS (EC2, S3, IAM, EKS) and Azure (VMs, Blob Storage, AKS, AAD). Container orchestration and management using Kubernetes, Helm, and Docker. Experience with configuration management and automation tools such as Ansible. Strong understanding of cloud security best practices, IAM policies, and compliance standards. Experience with ITSM tools like ServiceNow for incident and change management. Strong documentation and communication skills. To qualify for the role, you must have 7+ years of experience in DevOps, cloud infrastructure operations, and automation. Hands-on expertise in AWS and Azure environments. Proficiency in Kubernetes, Terraform, CI/CD tooling, and automation scripting. Experience in a 24x7 rotational support model. Relevant certifications in AWS and Azure (e.g., AWS DevOps Engineer, Azure Administrator Associate). Technologies and Tools Must haves Cloud Platforms: AWS, Azure CI/CD & Deployment: GitHub Actions, Azure DevOps Pipelines, AWS CodePipeline Infrastructure as Code: Terraform Containerization: Kubernetes (EKS/AKS), Docker, Helm Logging & Monitoring: AWS CloudWatch, Azure Monitor Configuration & Automation: Ansible, Bash Incident & ITSM: ServiceNow or equivalent Certification: AWS and Azure relevant certifications Good to have Cloud Infrastructure: CloudFormation, ARM Templates Security: IAM Policies, Role-Based Access Control (RBAC), Security Hub Networking: VPC, Subnets, Load Balancers, Security Groups (AWS/Azure) Scripting: Python/Bash Observability: OpenTelemetry, Datadog, Splunk Compliance: AWS Well-Architected Framework, Azure Security Center What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Project description We are urgently seeking a highly skilled Technology Support Analyst with hands-on experience in the Broadridge Regulatory Reporting platform. This is a product-specific role requiring deep expertise in supporting the platform, beyond general domain knowledge. The selected candidate will work closely with business, operations, and technology teams to ensure timely and effective resolution of production issues in a critical financial reporting environment. Responsibilities Provide L2/L3 production support for Broadridge's Regulatory Reporting platform, ensuring high availability and stability of the system. Investigate, triage, and resolve application issues and data discrepancies across front-to-back systems. Work directly with Broadridge product teams as needed to escalate and resolve platform-specific issues. Act as the subject matter expert (SME) for the platform within the support team. Monitor daily reporting workflows, scheduled tasks, and regulatory submissions. Support monthly/quarterly release cycles, including validation and post-deployment checks. Collaborate with end-users, business analysts, and infrastructure teams for root cause analysis and continuous improvement. Maintain detailed runbooks, SOPs, and knowledge articles specific to the Broadridge platform. Skills Must have 5+ years of technology/application support experience in financial services. MandatoryHands-on experience with Broadridge Regulatory Reporting platform (e.g., RegPro, RRD, or equivalent Broadridge solutions). Strong analytical and troubleshooting skills with exposure to SQL, Unix/Linux, and log analysis. Knowledge of trade lifecycle, regulatory reporting frameworks (e.g., EMIR, MiFID II, SFTR), and data reconciliation workflows. Experience in working under ITIL-based processes (incident, problem, change management). Excellent stakeholder communication and incident management skills. Nice to have Familiarity with DevOps tools, job schedulers (e.g., Control-M), and monitoring platforms (e.g., AppDynamics, Splunk). Prior experience working in a global support model with shift-based or on-call rotations. Other Languages EnglishB2 Upper Intermediate Seniority Senior

Key Responsibilities: Design and manage WAF rules to prevent application attacks (SQLi, XSS). Configure and optimize load balancers for security and performance. Migrate and revamp firewalls with minimal downtime and improved policy structure. Perform security assessments vulnerability scanning and penetration testing. Collaborate with SOC teams to investigate and respond to threats. Coordinate with ISPs/vendors for upgrades and threat mitigation. Maintain documentation policies, configurations, incident reports, and MIS reports. Guide and mentor team members on technical requirements. Handle risk analysis, OEM escalations, and critical issue resolution. Interact effectively with customers and vendors. Key Skills & Expertise: Web Application Firewall (WAF): Hands-on experience with F5 ASM, Imperva, FortiWeb deployment, configuration, and management. Load Balancer: Proficiency in F5 LTM/GTM, Radware ADC optimization and troubleshooting. Firewall Management: Experience with Palo Alto, FortiGate, Cisco Firepower revamp, migration, rule optimization. Network Security Concepts: Strong knowledge of Zero Trust, DDoS protection, SSL/TLS, IDS/IPS. Secure Network Design: LAN/WAN segmentation, DMZ, VPN, NAC implementations. Cloud Security: Familiar with AWS, Azure, GCP Security Groups, NACLs, WAF, Cloud Firewalls. Container Security: Kubernetes, Docker – microservices and container-level protection. SIEM Tools: Splunk, QRadar, ELK, RSA – for threat detection and response. Automation: Ansible, Terraform – for policy management and infrastructure as code. Incident Management: WAF/firewall/DDoS incident handling and RCA. Compliance: Awareness of PCI-DSS, OWASP Top 10, NIST standards. What we need : B.E/B.Tech (CSE/IT/EEE/ECE/EIE), MCA, M.Sc./MS in Computer Science. 7+ years in network security; 2+ years in firewalls/WAF/load balancers and 2+ years in application security. Led at least 2–3 full implementation projects as an individual contributor. Completed major migration/revamp of WAF/LB/Firewall. Strong communication, coordination, and problem-solving skills. Familiarity with ITIL/ITSM processes (incident/change management). Team player with leadership and mentoring capability. CCSP, F5-ASM, PCNSE, CCNP Security, CEH certification is a plus

Title : Technical Support Professional, Product Support with Cloud experience (AWS/Azure/GCP/OCI, Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion. Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc) Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices. Collaborate with other departments in the company to achieve customer satisfaction. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience. Knowledge and application of relational database concepts. Experience with Cloud computing (AWS/Azure/GCP) Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support. Strong analytical and problem solving skills. Strong skills in data analysis/manipulation. Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel). Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance. Ability to quickly context-switch between multiple complex work streams. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues. Client-focused attitude — a customer advocate. Team player with solid communication and presentation skills. Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues Preferred technical and professional experience Basic programming skills and web development understanding, e.g. JAVAScript, HTML, CSS, SQL, Python Knowledge of ticketing tools like Salesforce, JIRA Knowledge of tools like Splunk, Grafana.

The SIEM Administrator will be responsible for administering the deployed SIEM service. The candidate is also expected to have hands on experience of deploying a SIEM solution from scratch, where the candidate should have the skills and knowledge to gather all the required information to build the SIEM solution. In-depth knowledge of technical approaches in security analytics, monitoring and alerting. Maintains technical knowledge within areas of expertise. This role is also responsible for identifying, analyzing, developing new or tuning & Refinement of the content or use cases. Strong problem solving and troubleshooting skills including the ability to perform root cause analysis for preventative investigation Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should have experience in any of the query language i.eAQL ,KQL, SPL, LEQL etc for writing the complex queries & saved search creation. Should have strong knowledge of different cybersecurity frameworks i.e.MITRE, NIST and Cyber kill chain model. Should have understanding of regular expression writing and custom parsing Preferred technical and professional experience Collaborate with key stakeholders within technology, application and cyber security to develop use cases to address specific business needs. Create technical documentation around the content deployed to the SIEM. Creates and develops correlation and detection rules with SIEM solution, reports & dashboards to detect emerging threats

- Manage, optimise and resolve issues observed in the VPC environment through detailed debugging - Manage extremely good timelines for the events and actions taken in our incident records for future reference for improvements - Manage and optimize underlay network infrastructure including routing, switching, and physical connectivity in data centers - Collaborate with cloud architects to troubleshoot and resolve networking issues across the Cloud Infrastructure - Monitor network performance and proactively resolve issues using tools like Splunk, AppNeta or equivalent - Document procedures and call out anomalies when observed during run-book executions - Also improve run-books as and when issues are discovered - Participate in on-call rotations and incident response as needed Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - 5+ years of experience in enterprise networking, with a strong focus on both cloud and data center networking environments - Proficiency in overlay technologiesVXLAN, NVGRE, VPC - Strong understanding of underlay technologiesBGP, OSPF, MPLS, Ethernet, Spine-Leaf architectures - Relevant certifications (e.g., CCNP, CCIE, AWS Advanced Networking) are a plus Preferred technical and professional experience - Exposure to container networking (Kubernetes) - Familiarity with network automation tools (e.g., Ansible, Terraform, Python scripting)

As SIEM Analyst, you will be responsible for handling the daily monitoring of Information security events on the SIEM tools. Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation. If you thrive in a dynamic, reciprocal workplace, IBM provides an environment to explore new opportunities every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. * Responsible for security researcher to provide insight and understanding of new and existing information security threats * Responsible to participate in recommending improvements to SOC security process, procedures, policies, security incident management and vulnerability management processes * You will be involved in evaluating, recommending, implementing, and solving problems related to security solutions and evaluating IT security of the new IT Infrastructure systems * Keep yourself up-to-date with emerging security threats including applicable regulatory security requirements * Work in a 24x7 Security Operation Centre (SOC) environment Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise * Minimum 2+ years’ experience in SIEM. * Proven expertise in handling the daily monitoring of Information Security events on the QRadar / ArcSight / Splunk console platform * Proficient in monitoring security events from various SOC channels (SIEM, Tickets, Email and Phone), based on the security event severity to handle the service support teams, tier2 information security specialists * Expertise in threat modelling and Use case development and ability to review policies of security monitoring tools based on security concepts and logical approach. Preferred technical and professional experience * Preferred OEM Certified SOAR specialist + CEH * Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work * Intuitive individual with an ability to manage change and proven time management * Proven interpersonal skills while contributing to team effort by accomplishing related results as needed * Up-to-date technical knowledge by attending educational workshops, reviewing publications

In this Site Reliability Engineer role, you will work closely with entire IBM Cloud organization to maintain and operationally improve the IBM cloud infrastructure. You will focus on the following key responsibilities: Ability to respond promptly to production issues and alerts 24x7 Execute changes in the production environment through automation Implement and automate infrastructure solutions that support IBM Cloud products and services to reduce toil. Partner with other SRE teams and program managers to deliver mission-critical services to IBM Cloud Build new tools to improve automated resolution of production issues Monitor, respond promptly to production alerts, Execute changes in Production through automation Support the compliance and security integrity of the environment Continually improve systems and processes regarding automation and monitoring. Required education Bachelor's Degree Required technical and professional expertise Excellent written and verbal communication skills. Minimum 3+ years experience in handling large production systems environment Must be extremely comfortable using and navigating within a Linux environment Ability to do low level debugging and problem analysis by examining logs and running Unix commands Must be efficient in writing and debugging scripts 3-5+ years of experience in Virtualization Technologies and Automation / Configuration Managements Automation and configuration management tools/solutionsAnsible, Python, bash, Terraform, GoLang etc. (at least one) Virtualization technologiesCitrix Xen Hypervisor (Preferred), KVM(also preferred), libvirt, VMware vSphere, etc. (at least one) Monitoring technologiesZabbix, Sysdig, Grafana, Nagios, Splunk, etc. (at least one) Working knowledge with Container technologiesKubernetes, Docker, etc. Flexibility to work on shifts to handle production systems Preferred technical and professional experience Good experience inPublic cloud platforms,Kubernetes clusters and Strong Linux skills for managing services across microservices platform, good SRE knowledge in Cloud Compute, Storage and Network services.

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III - UI Developer + React JS at JPMorgan Chase within the Commercial & Investment Bank Securitized Products Team, you'll serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Create secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identify hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contribute to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in ReactJS, HTML, CSS/JSS, TypeScript/ESNext Well experienced UX developer with unique proposition to produce high quality user interface that aligns with modern web interfaces Hands on experience in the React Ecosystem, developing SPAs and/or Micro-Frontends Experience in a broad range of software design approaches and common UX patterns. Strong Application development background with Design Thinking. Passionate about working in Front Office Technology team. Experience in Jira, Jenkins, Bit bucket, Splunk. Familiarity with Unix/Linux environment. Understanding and implementation of test-driven development Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security and Overall knowledge of the Software Development Life Cycle Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Exposure to cloud technologies ABOUT US Show more Show less

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Dynatrace APM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with stakeholders to gather requirements- Ensure timely delivery of projects Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace APM- Strong understanding of application performance monitoring tools- Experience in troubleshooting and optimizing application performance- Knowledge of application architecture and design principles- Familiarity with software development lifecycle processes Additional Information:- The candidate should have a minimum of 5 years of experience in Dynatrace APM- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Tivoli Netcool Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Tivoli Netcool- Strong understanding of software engineering principles and practices- Experience in designing and developing applications- Knowledge of application integration and deployment- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM Tivoli Netcool- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Enterprise Architecture and Design Good to have skills : Splunk Administration, Dynatrace AdministrationMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Collaborate with internal teams to enhance system performance.- Document and maintain technical support processes.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk Enterprise Architecture and Design.- Good To Have Skills: Experience with Splunk Administration.- Strong understanding of system architecture and design principles.- Knowledge of ITIL framework and incident management processes.- Familiarity with cloud technologies and troubleshooting methodologies. Additional Information:- The candidate should have a minimum of 2 years of experience in Splunk Enterprise Architecture and Design.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Tech Delivery & Op Excellence Lead Project Role Description : Use operational excellence methods, processes and tools to ensure successful delivery of technology projects. Drive continuous improvement and partner with project and sales teams as the technology delivery subject matter expert. Must have skills : Splunk Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery & Op Excellence Lead, you will utilize operational excellence methods, processes, and tools to ensure the successful delivery of technology projects. Your typical day will involve collaborating with various teams, driving continuous improvement initiatives, and serving as the subject matter expert in technology delivery. You will engage with project and sales teams to identify opportunities for enhancement and ensure that projects meet their objectives efficiently and effectively. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions to enhance team capabilities and knowledge sharing.- Monitor project progress and implement corrective actions as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong analytical skills to interpret data and drive decision-making.- Experience in process improvement methodologies such as Lean or Six Sigma.- Ability to manage multiple projects simultaneously while maintaining attention to detail.- Excellent communication skills to effectively convey complex information to diverse audiences. Additional Information:- The candidate should have minimum 12 years of experience in Splunk.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Do you want to work with highly passionate, incredibly driven and skilled team members at Kohler ITC, INDIA Great! We are currently on the lookout for a passionate Senior DevSecOps Engineer, specializing in Smart Home connected products, a new dimension of personalized luxury and wellness. You may visit https: / / www.kohler.com / en / products / smart-home You will be part of Smart Home Products Portfolio to further enhance, transform and integrate products with KOHLER Konnect . In this journey of digital transformation and AI age, you will be part of an engaged team in an international and multicultural environment within a department developing native Mobile APPS on iOS and Android platform while integrating with embedded and IoT systems on MS Azure cloud environment. About The Role: As a Senior DevSecOps Engineer in the Smart Home Products Mobile APPS Team at Kohler ITC, India, youll play a critical role in defining and implementing MS Azure Cloud technologies and processes for securely building, integrating, deploying, managing and supporting CI/CD pipelines. You will lead the technical aspects of the team with respect to DevSecOps culture, driving the adoption and optimization of cloud technologies across all teams within the Electrical Electronics function of Kohler ITC, India. Key Responsibilities: Technical Leadership: Provide technical leadership and mentorship to the team, guiding the development and implementation of secure MS Azure cloud solutions for their Smart Home Products - built using state of art technologies(Mobile APP, IoT, MS Azure IoTHub, Firmware,..). Integration, Deployment and Release the Mobile APP on Play Store and APP Store applying secure CI/CD practices. Security Integration: Ensure that security is integrated into every aspect of the MS Azure Cloud platform development lifecycle, adhering to DevSecOps principles and best practices Story Definition: Collaborate with cross-functional teams to define DevSecOps related user stories and technical requirements, ensuring alignment with business goals and priorities. Backlog Ownership: Take ownership of the DevSecOps backlog, prioritizing features, enhancements, and bug fixes based on business value and security considerations. Roadmap Realization: Assist in the realization of the roadmap for platform capabilities, which is defined by the Architect and Product Owner (PO). Ensure the roadmap aligns with strategic objectives and technological advancements. Team Collaboration: Work closely with a team of cloud technology specialists, mobile app developers, system architect and stakeholders to ensure the highest level of performance, security, and reliability for Smart Home Products at Kohler. Process Improvement: Identify opportunities for continual process improvement and drive initiatives to enhance the efficiency, security, and quality of Smart Home Products connected over Wi-Fi, BLE and other protocols via Mobile APPs. Development and execution of cloud cost optimization strategies, involving the integration of APIs and strategic enhancements. Required Qualifications/Skills: To excel in this role, were looking for candidates with the following qualifications and skills: Educational Background: Bachelors engineering degree in Computer Science, Information Security (or equivalent experience). Technical Expertise: Prior experience in applying DevSecOps culture and practice in embedded software and/or Smart Home Products built using IoT is highly beneficial. Extensive experience in DevSecOps practices using MS Azure Cloud, including CI/CD pipelines, test automation, and infrastructure as code(IaC). Hands-on experience with Checkmarx integration as part of security scanning Hands-on experience with Terraform. Hands-on experience with integration of Test Automation framework, Static Code Analysis, code quality and code review as part of CI/CD and automation In-depth knowledge and solid experience with cloud technologies, particularly Microsoft Azure services (including Azure IoT Hub). In-depth knowledge and skills using Alexa Voice Skills and Google Voice Strong understanding in container orchestration platforms like Kubernetes and OpenShift. Hands on experience with Native Mobile APP deployment and distribution on Google Play/iOS APP store, as part of CI/CD and automation Hands-on experience with monitoring and logging tools such as Splunk, Prometheus, Grafana, ELK or equivalent. Knowledge of integrating Sentry, Dynatrace or similar tools to identify bottlenecks or performance issues with Mobile APPs. Strong understanding of cybersecurity principles and best practices. Communication And Leadership: Advanced communication and presentation skills, experienced in managing stakeholders both globally and locally. Proficient in leading and driving DevSecOps culture across continents Embraces a servant leadership style, committed to fostering inclusivity and prioritizing team success and well-being. Exceptional problem-solving abilities, focused on delivering high-quality results swiftly and efficiently.

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Cloud Security Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets).We have a requirement for an AWS Cloud Security Engineer to join our growing cloud security team within a leading global pharmaceutical company. The successful candidatewill play a key role in designing, implementing, and managing cloud security controls to protect sensitive data, research environments, and global infrastructure. This role will focus on AWS environments, ensuring compliance with industry regulations such as GxP, HIPAA, and GDPR. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform. Responsible for team decisions.- Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of security policies and procedures- Ensure compliance with security standards and regulations- Design and implement AWS cloud security best practices across multi-accountenvironments, ensuring secure deployment of resources. Develop and manage security policies for AWS services including IAM, VPC, S3,RDS, EC2, Lambda, and EKS. Collaborate with DevOps and Infrastructure teams to build automated securityguardrails using Infrastructure as Code (IaC) tools (Terraform, CloudFormation,Ansible). Conduct regular security assessments, vulnerability scans, and penetrationtesting on AWS environments. Monitor AWS environments for security incidents and respond to alerts byworking closely with the Security Operations Center (SOC). Establish and maintain AWS security baselines and continuous compliancemonitoring for pharmaceutical applications. Participate in architecture reviews and threat modeling for new AWS servicesand applications to ensure security by design. Collaborate with governance and compliance teams to ensure cloudinfrastructure adheres to GxP, HIPAA, and GDPR standards. Manage AWS Control Tower security guardrails, SCPs (Service Control Policies),and AWS Config rules to enforce compliance. Provide support for audits, risk assessments, and incident investigations.Required Qualifications:Strong understanding of AWS security services (GuardDuty, Security Hub, Macie,Inspector, AWS WAF, etc.). Knowledge of IAM policies, federated identity management (SSO, SAML, andOIDC), and role-based access control (RBAC). Familiarity with SIEM solutions, logging, and monitoring tools (Splunk, ELK, AWSCloudWatch). Understanding of Kubernetes security (EKS) and containerized applicationsecurity practices. Exposure to pharmaceutical data management, clinical research applications, orbioinformatics platformsCollaborative mindset with a passion for continuous learning and improvement Professional & Technical Skills: -Experience with AWS Control Tower, AWS Organizations, and multi-accountstrategies.-Hands-on experience with cloud-native security tools, infrastructure automation,and DevSecOps practices.-Proficiency in scripting and automation (Python, Terraform, Shell, PowerShell).-Experience in regulated environments (pharmaceutical, healthcare, or financialservices) with understanding of GxP, HIPAA, or GDPR compliance.-AWS Security Specialty or Solutions Architect certification (Associate or higher).- Must Have Skills: Proficiency in Cloud Security Architecture and Strong understanding of cloud security principles.- Experience in designing and implementing secure cloud solutions- Knowledge of security frameworks such as ISO 27001 and NIST- Strong problem-solving and analytical skills.- Excellent written and verbal communication, with the ability to explain complexsecurity concepts to non-technical stakeholders. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Cloud Security Architecture-3-5 years of experience in cloud security, with a focus on AWS environments.- This position is based at our Bengaluru office- A 15 year full time education is required Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Splunk Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ensuring operational stability. Your typical day will involve collaborating with different teams, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting effectiveness. You will also work closely with vendors and service management teams to analyze and resolve issues, contributing to a seamless operational environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong analytical skills to troubleshoot and resolve technical issues.- Experience with incident management and problem resolution processes.- Familiarity with creating and maintaining knowledge base articles.- Ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have minimum 7.5 years of experience in Splunk.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Splunk Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure seamless integration and functionality of applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and maintain applications according to business requirements.- Troubleshoot and debug applications to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk Administration.- Strong understanding of application development principles.- Experience in configuring and optimizing applications for performance.- Knowledge of database management and integration.- Familiarity with software development lifecycle processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Splunk Administration.- no location constraints- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Splunk Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Stay updated with the latest technologies and trends- Conduct code reviews and ensure code quality Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk- Strong understanding of data analysis and interpretation- Experience in application development and deployment- Knowledge of troubleshooting and problem-solving in applications- Hands-on experience in configuring and optimizing applications Additional Information:- The candidate should have a minimum of 5 years of experience in Splunk- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. Are you ready to make your mark? Then you sound like a Worldpayer. About The Team Our team is dedicated to developing cutting-edge, complex, and impactful applications within the financial services and technology sectors. These applications are customer-facing products designed using portal technology to provide valuable business services. The Merchant Liaison Unit provides support in managing file and batch-level failure issues and addresses TSO NAP funding and settlement queries. Worldpay powers 2.2 trillion payments annually across 146 countries in over 135 separate currencies with over a million-merchants supported globally. Worldpay is the largest acquirer by volume globally, we provide a reliable, secure, and scalable payments platform 24x7 365 day a year. What You’ll Own Manage technical operations for handling bulk file and batch failure cases and address settlement and funding queries. Provide support for TSO NAP reporting and processing tasks, including any remaining issues. This role operates on a 24/7 support basis. Where you’ll own it You’ll own it in our modern Indore hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe What You Bring Basic and hands-on knowledge of MS SQL and Oracle. Working knowledge of Splunk, Control-M, SFG, and ServiceNow. Proficiency in MS Office. Excellent communication skills. Provide voice call support. Available for 24x7 rotating shifts. Worldpay Perks - What We’ll Bring For You We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What Makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn. Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

Roles and Responsibilities Conduct threat hunting activities to identify potential security threats and vulnerabilities. Analyze malware samples using various tools such as QRadar, Splunk, and ArcSight. Perform incident response duties including handling incidents, conducting root cause analysis, and implementing remediation measures. Monitor security event logs from multiple sources to detect anomalies and potential security breaches. Collaborate with other teams to develop threat intelligence reports and improve overall security posture. Desired Candidate Profile 7-12 years of experience in Security Operations Center (SOC) or related field. Strong understanding of incident response, threat analysis, threat intelligence gathering, log analysis, and security monitoring concepts. Proficiency in tools like QRadar, Splunk, ArcSight for malware analysis and incident response tasks.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Splunk Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will also engage in problem-solving activities and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong analytical skills to interpret data and derive actionable insights.- Experience in application development and deployment processes.- Familiarity with software development methodologies such as Agile or Scrum.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Splunk.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title Sr. Cloud Engineer Specialist ACS SONG Management Level:Level 9 Specialist Location:Kochi, Coimbatore, Trivandrum Must have skills:AWS/Azure/GCP Good to have skills:Understanding of ITIL Practice Job Summary A Sr. Cloud Engineer is responsible for the reliability and performance of the digital platform that we run for our clients. You will be working with various teams including the development team/sto manage the hosted or cloud native applications in an efficient and secure manner. Your responsibilities will include Roles and Responsibilities To collaborate with specialist teams within the organisation and third-party suppliers, to deliver outstanding results for our clients Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams Manage business stakeholders through clear and accurate communication Configure and fine-tune hybrid and cloud native systems Monitoring and managing systems within the scope of the service Maintaining data integrity and access control by making use of operational tools Monitoring cloud costs and explore cost optimization strategies Plan and take preventive actions to mitigate risk of service disruptions Planning and patching systems based on generated software vulnerability reports Responding to alerts and escalation of incidents, with the aim to analyze and resolve them Execute root cause analysis into P1/P2 incidents Fulfilling service requests raised Deploy release packages from a CI/CD solution Ensure training material and technical documentation on new and existing operating process are kept up-to-date Reporting key metrics to the service manager Participate and contribute to our Agile way of working including planning, retrospectives and showcases Document and track issues and reasonable steps taken within the ticket management system Professional and Technical Skills At least 3 years experience in an Online Systems/Web application support Exposure to APM monitoring, alerting and identifying trends with dashboards Experience with installation, configuration, managing and operating Linux systems Have a good understanding and experience working with one of three major Public cloud providers (AWS, MS Azure, GCP) Experience in querying logs using log aggregation tools like ELK, SPLUNK, etc. Working knowledge of SQL and NoSQL database like MySQL/Oracle/PostgresSQL/DynamoDB/MongoDB/Cassandra/Redis/Memcache Has experience working with JIRA and Confluence Hands on experience with Docker and Kubernetes will be an added advantage Knowledge of best practices and IT Operations in an always-up and always available service Prior working experience in an Agile environment will be an advantage An understanding of ITIL practices would be ideal You must be willing to work in shifts. You must have a strong technical aptitude and an organized, process driven work ethic. You will have strong written and verbal communication skills and a track record for providing high customer satisfaction Additional Information About Our Company | Accenture (do not remove the hyperlink) Qualification Experience:5 - 8 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture)

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Splunk Good to have skills : Splunk AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability, creating and implementing Requests for Change (RFC), and collaborating with vendors and service management teams for issue analysis and resolution. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Implement effective troubleshooting strategies.- Update knowledge base articles for operational support.- Collaborate with vendors for issue resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong understanding of Splunk Administration.- Experience with data analysis and problem-solving.- Knowledge of IT service management processes.- Familiarity with incident and problem resolution techniques. Additional Information:- The candidate should have a minimum of 5 years of experience in Splunk.- This position is based at our Kolkata office.- A 15 years full-time education is required. Qualification 15 years full time education