Customer Service Associate -Voice Accenture in India

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Customer Service Associate at Accenture, you will be part of the Healthcare Management team responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. Your role will involve overseeing day-to-day operations, department activities, medical and health services, budgeting, research, education, policies, quality assurance, patient services, and public relations. Your primary responsibility will be to coordinate essential documentation and resources necessary for the filing of global applications related to healthcare operations. This will involve understanding, managing, and processing electronic submissions such as original application filings, Life Cycle Management submissions (e.g., CMC, Ad-promos, amendments, annual reports, SPL submissions), and more. In this position, you will be expected to solve routine problems using established guidelines and precedents. Your interactions will mainly be within your team and with your direct supervisor. You will receive detailed to moderate instruction on daily tasks and new assignments, with the decisions you make impacting your own work. As an individual contributor within a team, you will have a focused scope of work and may be required to work in rotational shifts. To qualify for this role, you should have at least 1 to 3 years of experience and hold a degree in Any Graduation. Join Accenture, a global professional services company at the forefront of digital, cloud, and security solutions. With a team of over 699,000 professionals serving clients in more than 120 countries, Accenture empowers change to drive value and success for clients, employees, partners, and communities. Visit www.accenture.com to learn more about our innovative services and career opportunities.,

Posted 6 days ago

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Health Operations Associate Manager Accenture

10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Health Operations Associate Manager at Accenture, you will play a crucial role in embedding digital transformation in healthcare operations from end-to-end. Your responsibilities will include driving superior outcomes and value realization in the present while ensuring streamlined operations to cater to the evolving healthcare market of the future. Joining the Healthcare Management team, you will oversee the administration of hospitals, outpatient clinics, hospices, and various other healthcare facilities. This encompasses managing day-to-day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations. Your role will involve coordinating essential documentation and resources necessary for the filing of global applications. You will be tasked with comprehending, handling, and processing electronic submissions such as original application filings, Life Cycle Management submissions like CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. To excel in this position, you must be adept at analyzing and solving moderately complex problems. You will be expected to devise innovative solutions, utilizing existing methods and procedures as well as adapting them as necessary. It is imperative that you grasp the strategic direction outlined by senior management in alignment with team objectives. Your primary interactions will involve reporting to your direct supervisor or team leads, engaging with peers, and possibly liaising with management levels at clients as well as within Accenture. You should exhibit autonomy in determining methods and procedures for new assignments with minimal guidance. Your decisions will have implications on your team and occasionally on other teams. If in an individual contributor role, you might oversee medium-small sized teams or work efforts at a client or within Accenture. Please be aware that this role may entail working in rotational shifts. The ideal candidate for this role should hold a graduation degree and possess 10 to 14 years of relevant experience in Provider Network - Life Sciences Regulatory Operations. If you are enthusiastic about leveraging technology and human ingenuity to drive change and create value in the healthcare domain, we welcome you to explore this exciting opportunity with us at Accenture.,

Posted 4 weeks ago

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