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2 - 6 years
4 - 9 Lacs
Jaipur
Work from Office
Role & responsibilities Linguistic Leadership: Oversee transcription and annotation projects, ensuring high-quality linguistic data for AI/ML applications. Quality Assurance & Guideline Development: Define and implement transcription and annotation best practices to improve AI training datasets. Advanced Linguistic Analysis: Identify dialectal variations, phonetic challenges, and speech disfluencies impacting AI performance. AI Model Training Support: Collaborate with AI engineers, data scientists, and NLP researchers to enhance speech recognition and language models. Cross-Language Expertise: Support multilingual speech data initiatives across Indic languages and English. Research & Innovation: Stay updated on Generative AI, ASR, and NLP trends , bringing linguistic insights to AI model development.
Posted 2 months ago
2 - 6 years
4 - 9 Lacs
Jaipur
Work from Office
Role & responsibilities Linguistic Leadership: Oversee transcription and annotation projects, ensuring high-quality linguistic data for AI/ML applications. Quality Assurance & Guideline Development: Define and implement transcription and annotation best practices to improve AI training datasets. Advanced Linguistic Analysis: Identify dialectal variations, phonetic challenges, and speech disfluencies impacting AI performance. AI Model Training Support: Collaborate with AI engineers, data scientists, and NLP researchers to enhance speech recognition and language models. Cross-Language Expertise: Support multilingual speech data initiatives across Indic languages and English. Research & Innovation: Stay updated on Generative AI, ASR, and NLP trends , bringing linguistic insights to AI model development.
Posted 2 months ago
3 - 6 years
9 - 18 Lacs
Chandigarh
Remote
Job Title: Engineer II, Virtual Agent Experience: 4-5 Years Job Location: Remote, India Company Overview: As fifthnote An Ensemble Health Partners Company, we're at the forefront of innovation, leveraging cutting-edge technology to drive meaningful impact in the Revenue Cycle Management landscape. Our future-forward technology combines tightly integrated data ingestion, workflow automation and business intelligence solutions on a modern cloud architecture. We have the second-largest share in the RCM space in the US Market with 10000+ professionals working in the organization. With 10 Technology Patents in our name, we believe the best results come from a combination of skilled and experienced team, proven and repeatable processes, and modern and flexible technologies. As a leading player in the industry, we offer an environment that fosters growth, creativity, and collaboration, where your expertise will be valued, and your contributions will make a difference. Position Overview: Support Intelligent Virtual Agent development, implementation and maintenance of advanced conversational AI into telephony systems to enhance customer interactions. You will work closely with cross functional teams, including telephony engineers and customer experience specialists to ensure the virtual agent aligns with business objectives and delivers seamless user experience. Roles & Responsibilities Advocate for our users and empathize with their needs. Engineer should collaborate with telephony teams to implement intelligent virtual assistant (IVA) capabilities within existing systems. Ensure smooth integration with telephony protocols, IVR platforms and backend systems for robust call handling. Partner with customer experience teams to design conversational flows that are intuitive and user centric. Incorporate feedback from users to continuously refine the virtual agent’s performance. Work closely with AI teams to enhance the virtual agent’s understanding and responsiveness and optimize system scalability, reliability and security for handling high call volumes. Leverage analytics to monitor key metrics such as call resolution rates, customer satisfaction and virtual agent effectiveness. Use insights to identify areas for improvement and implement iterative enhancements. Required Skills Bachelor’s degree or Equivalent Experience Programming Languages: Proficiency in Python, Java, or C++. Speech Recognition: Experience with speech-to-text technologies like Google Speech API, Deep gram, or Microsoft Azure Speech. Natural Language Processing (NLP): Knowledge of NLP concepts Generative AI Models: Familiarity with integrating models like GPT-4, BERT, or other transformer-based architectures. Voice User Interface (VUI) Design: Skills in designing and optimizing voice user interfaces. Prefer candidates with experience with Five9 AI Studio IVA platform Machine Learning: Understanding of machine learning algorithms and frameworks API Integration: Experience with RESTful APIs and web services. Cloud Platforms: Proficiency in cloud services like AWS, Google Cloud, or Azure for deploying AI models. Soft Skills Problem-Solving: Strong analytical and problem-solving abilities. Communication: Excellent verbal and written communication skills to collaborate with cross-functional teams. Adaptability: Ability to quickly learn and adapt to new technologies and methodologies. Teamwork: Experience working in agile development environments and collaborating with diverse teams. Nice to Have: Knowledge and/or experience designing for healthcare. Digital agency experience. Experience in quantitative data analysis. Ability to create Figma design libraries. Experience with Pendo software Why Join US? We adapt emerging technologies to practical uses to deliver concrete solutions that bring maximum impact to providers’ bottom line. We currently have 10 Technology Patents in our name. We offer you a great organization to work for, where you will get to do best work of your career and grow with the team that is shaping the future of Revenue Cycle Management. We have our strong focus on Learning and development. We have the best Industry standard professional development policies to support the learning goals of our associates. We have flexible/ remote working/ working from home options Benefits Health Benefits and Insurance Coverage for family and parents. Accidental Insurance for the associate. Compliant with all Labor Laws- Maternity benefits, Paternity Leaves. Company Swags- Welcome Packages, Work Anniversary Kits Exclusive Referral Policy Professional Development Program and Reimbursements. Remote work – flexibility to work from home.
Posted 2 months ago
0 - 5 years
3 - 4 Lacs
Hyderabad
Work from Office
Position Title: Speech Therapist (Speech-Language Pathologist) Job Summary: We are seeking a dedicated and skilled Speech Therapist to join our team. The successful candidate will be responsible for diagnosing and treating speech, language, voice, and fluency disorders in children. This role involves developing and implementing individualized treatment plans to improve communication abilities and enhance quality of life. Key Responsibilities: - Conduct comprehensive assessments of speech, language, voice, and fluency disorders. - Use standardized tests, observational methods, and patient interviews to diagnose conditions. - Provide therapy for a range of conditions, including articulation disorders, stuttering, voice disorders, and language delays. - Participate in multidisciplinary team meetings to discuss patient progress and treatment plans. - Provide consultation and training to educators and caregivers on speech and language development. - Regularly monitor and document patient progress. - Educate patients and their families about speech and language disorders and effective communication strategies. Qualifications: Education: - Bachelors or Master’s degree in Speech-Language Pathology from an accredited institution. - Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) from the American Speech-Language-Hearing Association (ASHA) is preferred. Experience: - Both fresh graduates and experienced candidates are welcome to apply. - Experience working with specific populations, such as children, the elderly, or individuals with developmental disabilities, is a plus. Skills: - Strong clinical and diagnostic skills in speech-language pathology. - Excellent communication and interpersonal skills. - Ability to develop and implement individualized treatment plans. - Proficiency in using therapeutic techniques and AAC devices. - Strong organizational and documentation skills.
Posted 3 months ago
2 - 3 years
0 - 0 Lacs
Bengaluru
Work from Office
Job Title: Linguist - AI Training & Evaluation Company: Krutrim (Ola) Location: Bengaluru, Kormangala Employment Type: Full Time Languages: Punjabi, Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu. About Krutrim: Krutrim (Ola) is a leading innovator in AI and machine learning, specializing in the development of cutting-edge language models and AI-driven solutions. As we continue to grow, we are looking for linguists with expertise in Indian languages, natural language processing (NLP), and large language models (LLMs) to join our dynamic team. Help us shape the future of AI in Indian languages! Role Overview: Krutrim is seeking a Linguist - AI Training & Evaluation for LLM Evaluation to curate high-quality datasets, evaluate language models, and fine-tune performance using Reinforcement Learning from Human Feedback (RLHF). You will work on evaluating model outputs, DPO data set creation, performing comparative analysis, and benchmarking Krutrim’s AI models against industry standards. Key Responsibilities: Data Set Creation: Develop high-quality, multilingual data for training large language models (LLMs), ensuring linguistic diversity and cultural relevance in Indian languages. LLM Evaluation: Conduct rigorous evaluation of NLP models and AI language models. Benchmark model performance against internal and external systems to ensure accuracy, relevance, and coherence. Supervised Fine-Tuning (SFT) & RLHF: Apply supervised fine-tuning (SFT) and reinforcement learning with human feedback (RLHF) techniques to improve model performance and adapt to specific tasks. Model Benchmarking: Perform benchmarking of AI models to ensure that Krutrim’s LLMs perform competitively in real-world applications. Model Response Evaluation: Evaluate the quality of model responses across various tasks and benchmarks. Ensure alignment with desired output accuracy, contextual understanding, and linguistic precision. Collaboration with Cross-Functional Teams: Work closely with data scientists, engineers, and AI researchers to integrate linguistic insights and optimize machine learning models for Indian languages. Desired Skills & Qualifications: Linguistic Expertise: Native-level fluency in one or more Indian languages, with excellent command over English. Proficiency in multilingual linguistics is a plus. AI & NLP Knowledge: Strong understanding of Natural Language Processing (NLP), machine learning models, deep learning frameworks, and large language models (LLMs). Model Evaluation Skills: Proven experience in evaluating AI models, including benchmarking, fine-tuning, and model assessment. Attention to Detail: Strong ability to identify linguistic nuances, model errors, and biases in AI model outputs. Data Management: Skilled in managing and curating large datasets, understanding data preprocessing and data cleaning for AI model training. Analytical Mindset: Ability to perform quantitative and qualitative assessments of AI model performance, including the development of evaluation metrics. Qualifications: Education: Bachelor’s or Master’s degree in Linguistics, Language, or similar experience in the previous jobs. Experience: 2-3 years of experience in linguistics, NLP, or AI model evaluation, with a focus on large-scale data curation.
Posted 3 months ago
0 - 3 years
0 - 0 Lacs
Thane
Work from Office
Job Requirements: We are looking for an experienced Speech Therapist to join our Autism and Therapy Center in Thane. The ideal candidate should have 0-3 years of experience in Speech Therapy. The successful candidate will be responsible for assessing, diagnosing, and treating patients with speech, language, and communication disorders. They will also develop individualized treatment plans, provide counseling and support to patients and their families, and monitor patient progress. Qualifications: Bachelors Degree/Diploma in Speech-Language Pathology Excellent verbal and written communication skills Strong interpersonal skills and ability to work with children and families Experience working with the pediatric population is preferred Salary: INR 60,000 - 70,000 per month
Posted 3 months ago
3 - 5 years
8 - 18 Lacs
Delhi NCR, Gurgaon
Work from Office
Roles & Responsibilities Responsible for developing new features and models as part of our core product through applied research. Understand, apply and extend state-of-the-art NLP research to better serve our customers. Work closely with engineering, product, and customers to scientifically frame the business problems and come up with the underlying AI models Design, implement, test, deploy, and maintain innovative data and machine learning solutions to accelerate our business. Think creatively to identify new opportunities and contribute to high-quality publications or patents. Understand Metas AI/Llama frameworks and products and their underlying implementation. Define and execute on a strategy to drive adoption of Llama and other Metas AI/ML platform offerings Desired Qualifications and Experience At Least 3 years of professional experience. Bachelors in Computer Science or related fields from the top colleges. Experience in one or more of the following areas: Deep Learning, LLMs, NLP, Speech, wav2vec, Whisper, Conversational AI, AI-Infrastructure, Fine-tuning and optimizations of PyTorch models. Experience with at least one LLM such as Llama, GPT, Claude, Falcon, etc. Experience with at least one deep learning framework such as PyTorch and/or JAX. Experience building cloud solutions on any cloud. Experience with Open Source cloud stacks like Kubernetes, Kubeflow, Docker containers. Experience communicating and presenting to technical and business audiences
Posted 3 months ago
4 - 9 years
1 - 6 Lacs
Bengaluru
Work from Office
SUMMARY Job Opening: Mainframe Testing About the Company Our client is a leading IT Technology & Services Management MNC, dedicated to providing state-of-the-art IT solutions to millions of internal and external customers. They are committed to driving digital innovations in the insurance landscape and are part of a major insurance group based in Germany and Europe. With a presence in 26 countries and over 37,000 employees worldwide, the group focuses on Europe and Asia, offering a comprehensive range of insurances, pensions, investments, and services leveraging cutting-edge technologies such as Cloud, Digital, Robotics Automation, IoT, Voice Recognition, and Big Data science. Role Mainframe Testing Experience 3-5 years Skills Mandatory: Mainframe, experience in Test Data Management ISTQB or Equivalent Certification Location Hiranandani Garden, Powai Candidates willing to relocate to Mumbai only need to apply. Requirements Requirements: 3-5 years of experience in Mainframe Testing Experience in Test Data Management ISTQB or Equivalent Certification
Posted 3 months ago
1 - 4 years
3 - 6 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Nice CXone- Analyst Join our team of Strategy and Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Nice CXone | Level: Analyst | Location: Gurgaon, Mumbai, Bangalore, Hyderabad, Chennai, Pune | Years of Exp: 1-4 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Use cross domain functional exposure: Experience in contact center and overall customer service area, working in high-paced and complex projects and understanding industry specific Customer Service processes, operations and functional needs. Deploy thorough skills to manage stakeholder expectations: Engage in resolving issues, risks for the success of the project, possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply application design and development experience: Knowledge of implementing the orchestration platform of Contact Center Solution preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self-Service vendor organizations, or leading consulting firms. Deep dive with leading-edge expertise in implementing multichannel: Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using Contact Center Solution tools. Maximize thorough understanding of Contact Center Solution Framework: Integration with internal and external components, API integrations, understanding of Java, WebServices, Containerization (Kubernetes), deep knowledge of multiple contact center and speech recognition vendor platforms including hands-on experience with products. Bring your best skills forward to excel at the role: Experience across functional and technical Voice and Non-Voice solutions: SMS, Email, Chat, web etc. applications solutions using application development tools. Experience and knowledge of Contact Center Solution Infrastructure Components :Those around routing, reporting, recording, multi-media (SMS, email, chat) WhatsApp, outbound, callback & inbound IVR solutions, chatbot, voice Bot Knowledge of Web Integration with Orchestration applications :Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Read about us Blogs Qualifications Your experience counts! 1-4 years of experience across in depth functional and technical areas on delivering Voice and Non-Voice solutions e.g. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop), design and application experience on implementing multichannel self-service/IVR and DFO solution. Experience in automating, designing and implementing key business processes in the domain of Customer Services, Contact Center Solution Cloud administration & application development using Contact Center Solution Interaction Designer What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 3 months ago
0 - 3 years
25 - 40 Lacs
Noida
Hybrid
Required Educational Qualification: PhD/ MTech / BTech with relevant experience from Tier 1 Campus only. Desired Experience: 0 - 4 Years Job Objective: You will be building innovative Machine Learning solutions for vital and complex business problems. Key Responsibilities Design and develop audio processing and deep learning models for speech recognition, sound classification, and voice synthesis. Implement and optimize Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) systems. Research and apply generative models for audio generation, voice cloning, and synthetic speech creation. Develop algorithms for noise reduction, audio enhancement, and acoustic modeling. Work on speaker recognition, voice identification, and emotion detection using advanced AI techniques. Collaborate with cross-functional teams to integrate audio models into real-time production environments. Build multimodal AI systems that combine audio with text, video, or image data. Stay current with advancements in audio AI research, deep learning, and speech processing technologies. Required Skills and Qualifications Ph.D., Masters degree, Bachelors in Data Science, Computer Science, Statistics, Electrical Engineering, Mathematics or related analytical field. Excellent problem-solving and analytical skills, with a focus on delivering data-driven business solutions audio models. Expertise in audio and speech processing models using deep learning frameworks (TensorFlow, PyTorch, OpenAI Whisper). Proficiency in audio signal processing techniques, spectrogram analysis, and waveform-based modeling. Experience with speech-to-text, audio generation, and voice synthesis systems. Strong programming skills in Python Expertise in data pre-processing, feature engineering, and data modeling techniques with knowledge in Pandas, scikit-learn, matplotlib, numpy, xgboost, dask, scipy, spacy and other relevant libraries. Strong programming skills in Python and other relevant query languages for data manipulation and analysis. Experience with big data technologies such as Hadoop, Spark is plus. Experience working in cross-functional teams and managing multiple stakeholders. Excellent problem-solving, critical thinking, and communication skills. Connect with me on Linked: Prince Narang ( https://www.linkedin.com/in/princenarang/ )
Posted 3 months ago
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