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2.0 - 8.0 years

0 Lacs

haryana

On-site

You will be part of Maruti Suzuki's Analytics Centre of Excellence (ACE) CoE team as a Data Scientist. Your responsibilities will include designing and implementing workflows of Linear and Logistic Regression, Ensemble Models (Random Forest, Boosting) using R/Python. You should have demonstrable competency in Probability and Statistics, with the ability to use ideas of Data Distributions, Hypothesis Testing, and other Statistical Tests. Experience in handling outliers, denoising data, and managing the impact of pandemic-like situations will be crucial. Additionally, you will be expected to perform Exploratory Data Analysis (EDA) of raw data, conduct feature engineering where applicable, and showcase competency in Data Visualization using the Python/R Data Science Stack. Leveraging cloud platforms for training and deploying large-scale solutions, as well as training and evaluating ML models using various machine learning and deep learning algorithms, will be part of your role. You will also need to retrain and maintain model accuracy in deployment and package & deploy large-scale models on on-premise systems using multiple approaches including docker. Taking complete ownership of the assigned project, working in Agile environments, and being well-versed with project tracking tools like JIRA or equivalent will be expected. Your competencies should include knowledge of cloud platforms (AWS, Azure, and GCP), exposure to NoSQL databases (MongoDB, Cassandra, Cosmos DB, HBase), and forecasting experience in products like SAP, Oracle, Power BI, Qlik, etc. Proficiency in Excel (Power Pivot, Power Query, Macros, Charts), experience with large datasets and distributed computing (Hive/Hadoop/Spark), and transfer learning using state-of-the-art models in different spaces such as vision, NLP, and speech will be beneficial. Integration with external services and Cloud API, as well as working with data annotation approaches and tools for text, images, and videos, will also be part of your responsibilities. The ideal candidate should have a minimum of 2 years and a maximum of 8 years of work experience, along with a Bachelor of Technology (B.Tech) or equivalent educational qualification.,

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0.0 - 4.0 years

0 Lacs

Hyderabad

Work from Office

Responsibilities: * Conduct speech evaluations using diagnostic tools. * Collaborate with multidisciplinary team on patient care plans. * Develop treatment plans for communication disorders. Food allowance Provident fund Health insurance

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3.0 - 5.0 years

8 - 12 Lacs

Chennai

Work from Office

About The Role Job Title - GN - SONG - Service Nice CX One - Analyst Management Level: 11-Analyst Location: Bengaluru, BDC7A Must-have skills: Contact Center Operations Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Use cross domain functional exposure: Experience in contact center and overall customer service area, working in high-paced and complex projects and understanding industry specific Customer Service processes, operations and functional needs. Deploy thorough skills to manage stakeholder expectations: Engage in resolving issues, risks for the success of the project, possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply application design and development experience: Knowledge of implementing the orchestration platform of Contact Center Solution preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self-Service vendor organizations, or leading consulting firms. Deep dive with leading-edge expertise in implementing multichannel: Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using Contact Center Solution tools. Maximize thorough understanding of Contact Center Solution Framework: Integration with internal and external components, API integrations, understanding of Java, WebServices, Containerization (Kubernetes), deep knowledge of multiple contact center and speech recognition vendor platforms including hands-on experience with products. Bring your best skills forward to excel at the role: Experience across functional and technical Voice and Non-Voice solutions: SMS, Email, Chat, web etc. applications solutions using application development tools. Experience and knowledge of Contact Center Solution Infrastructure Components :Those around routing, reporting, recording, multi-media (SMS, email, chat) WhatsApp, outbound, callback & inbound IVR solutions, chatbot, voice Bot Knowledge of Web Integration with Orchestration applications :Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: 3 to 5 Years Educational Qualification: B.Com

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Phonologies, a leading provider of speech technology and voice bots in India, is seeking individuals to join the team and revolutionize the delivery of conversational AI and voice bots over the phone. Our innovative solutions are seamlessly integrated with top contact center providers, telephony systems, and CRM systems. We are on the lookout for dynamic and skilled specialists to contribute to the development of our cutting-edge customer interaction solutions. As part of our team, you will be involved in developing and implementing machine learning models for real-world applications. Ideal candidates should possess a minimum of 5 years of experience and demonstrate proficiency in Python, scikit-learn, as well as familiarity with tools such as MLFlow, Airflow, and Docker. You will collaborate with engineering and product teams to create and manage ML pipelines, monitor model performance, and uphold ethical and explainable AI practices. Essential skills for this role include strong capabilities in feature engineering, ownership of the model lifecycle, and effective communication. Please note that recent graduates will not be considered for this position. In our welcoming and professional work environment, your role will offer both challenges and opportunities for growth. The position will be based in Pune. If you believe your qualifications align with our requirements, we encourage you to submit your resume (in .pdf format) to Careers@Phonologies.com. Additionally, kindly include a brief introduction about yourself in the email. We are excited to learn more about you and potentially welcome you to our team!,

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0.0 - 5.0 years

3 - 4 Lacs

Karaikkudi

Work from Office

Responsibilities: Conduct assessments & treatment planning Collaborate with multidisciplinary team Provide speech therapy services Promote communication skills development Maintain accurate records & reports Conduct Reassessment periodically Annual bonus Job/soft skill training Women mentorship program Women internal network

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5.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Lead IVR Systems Manager at our company, you will play a crucial role in planning, developing, deploying, and optimizing IVR systems. You will collaborate with product owners, designers, and business stakeholders to define IVR requirements and translate them into technical deliverables. Working closely with development teams, you will ensure timely delivery and alignment with technical standards. Managing project scope, timelines, resource allocation, and risks across multiple IVR initiatives will be key responsibilities. Your role will also involve defining and monitoring success metrics such as call containment, transfer rates, resolution rates, customer satisfaction, and error rates. You will oversee IVR testing and ensure production readiness. Driving continuous improvement, you will ensure that IVR systems evolve with business needs, regulatory requirements, and new technologies such as AI, NLP, and speech-to-text. Additionally, you will coordinate with vendors, telecom partners, and platform providers as needed. Your ability to prepare regular updates and reports for leadership on project health, risks, dependencies, and outcomes will be crucial in this role. To excel in this position, you should hold a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (a Master's degree is a plus). With 5-10 years of experience in program/project management, preferably in domains such as telecom, fintech, BPO, or customer experience, you should have a strong understanding of IVR systems, CTI, call routing, and telephony platforms. Experience with AI/ML-based IVR, voice bots, speech recognition, and NLP solutions will be advantageous. You should possess a solid understanding of the software development lifecycle, Agile/Scrum methodologies, and project management tools such as JIRA and MS Project. Excellent communication, stakeholder management, and coordination skills are essential for success in this role. An analytical mindset, the ability to interpret data, and manage multiple projects simultaneously in a fast-paced environment will also be beneficial. Joining our team will offer you a collaborative and output-driven environment that fosters cohesion across businesses through technology. You will have the opportunity to increase cross-sell opportunities, receive feedback from peer teams, and earn respect through your contributions. We believe in creating wealth for the right fit, and with our vast user base and ecosystem data, we are committed to democratizing credit for deserving consumers and merchants. This is your chance to be a part of India's largest digital lending story.,

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5.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Lead IVR Systems Manager, you will play a crucial role in planning, developing, deploying, and optimizing IVR systems. You will be responsible for collaborating with product owners, designers, and business stakeholders to define IVR requirements and translate them into technical deliverables. Your key responsibilities will include managing project scope, timelines, resource allocation, and risks across multiple IVR initiatives. Additionally, you will define and monitor success metrics such as call containment, transfer rates, resolution rates, customer satisfaction, and error rates. You will oversee IVR testing, ensuring production readiness, and driving continuous improvement to ensure IVR systems evolve with business needs, regulatory requirements, and new technologies such as AI, NLP, and speech-to-text. Furthermore, you will coordinate with vendors, telecom partners, and platform providers as needed and prepare regular updates and reports for leadership on project health, risks, dependencies, and outcomes. To excel in this role, you should possess a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (a Master's degree is a plus) along with 5-10 years of experience in program/project management, preferably in the telecom, fintech, BPO, or customer experience domains. A strong understanding of IVR systems, CTI, call routing, and telephony platforms is essential, with experience in AI/ML-based IVR, voice bots, speech recognition, and NLP solutions being advantageous. You should also have a solid grasp of the software development lifecycle, Agile/Scrum methodologies, and project management tools such as JIRA and MS Project. Excellent communication, stakeholder management, and cross-functional coordination skills are essential for success in this role. An analytical mindset with the ability to interpret data and derive insights, along with the capability to manage multiple projects simultaneously in a fast-paced environment, will be beneficial. Join us in this collaborative, output-driven program that aims to bring cohesiveness across businesses through technology. You will have the opportunity to increase cross-sell opportunities, receive feedback from peer teams, and earn respect through your support of their goals. If you are the right fit, we believe in creating wealth for you. With over 500 million registered users, 21 million merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us in India's largest digital lending story and be a part of our exciting journey!,

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0.0 - 1.0 years

3 - 7 Lacs

Alibag, Pune, Mumbai (All Areas)

Work from Office

Speech-Language Pathology - SLPs work with the full range of human communication and swallowing disorders in individuals. Evaluate and diagnose speech, language, communication, and swallowing disorders. Treat speech, language, communication, and swallowing disorders. Provide training and education to family/caregivers and other professionals. Work collaboratively with professionals from many other disciplines. Immediate joiners preferred Email : monisha.lahiri@randstad.in

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2.0 - 6.0 years

0 Lacs

tamil nadu

On-site

The ideal candidate for the Audio Tuning and Testing Engineer position should have 2-5 years of experience and be proactive in joining our audio engineering team. In this role, you will be responsible for tuning, validating, and optimizing audio systems in various products such as TWS earbuds, smart speakers, tablets, and voice-enabled devices. We are seeking engineers with strong lab skills, hardware insight, and a genuine passion for sound quality. Your key responsibilities will include conducting audio validation and tuning using tools like Sound Check, Audio Precision, B&K, Crysound, or their equivalents. You will be tasked with optimizing speaker, microphone, and ANC performance, as well as performing tests according to standards like TIA, ITU, and IEEE for audio. Additionally, you will review hardware schematics to suggest audio design improvements and analyze analog/digital audio signals such as waveforms, SNR, and THD. Supporting root cause analysis for hardware, firmware, and system-level issues will also be part of your responsibilities. Moreover, you will work on audio algorithms like EC/NS, ANC, AGC, ICC, SRC, and speech enhancement, while maintaining test procedures, tuning logs, and certification data. The required skills for this role include a solid understanding of analog/digital audio signal chains, experience with probing, debugging, and lab-based signal analysis, familiarity with digital interfaces like I2S, I2C, SPI, and Slimbus, the ability to read schematics and comprehend PCB-level audio paths, hands-on experience with tools like Sound Check, APx, or B&K, troubleshooting skills across hardware, firmware, and software layers, proficiency in Python or MATLAB scripting for automation and analysis, and an understanding of Bluetooth audio (A2DP, HFP), Android HAL, or COMSOL (optional). It would be nice to have experience in VoIP, telephony, or mobile audio, exposure to ANC tuning, EC/NS, limiter, ICC, or SRC, familiarity with Android audio KPIs and certification processes, and a basic understanding of speech recognition and enhancement. Candidates for this position should hold a B.E./B.Tech degree in ECE, EEE, E&I, Audio Engineering, or a related field. In addition to technical skills, soft skills such as clear written and verbal communication, good team collaboration and interpersonal skills, the ability to multitask and adapt in a fast-paced environment, and problem-solving skills with attention to detail are essential. If you meet these qualifications and are interested in this position, kindly share your CV at pranay.jha@vvdntech.in.,

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1.0 - 6.0 years

0 Lacs

karnataka

On-site

Qualcomm India Private Limited is setting up a dedicated team at Qualcomm India Bangalore Development Center to focus on the Connected Infotainment segment as part of a global Qualcomm Automotive initiative. This opportunity involves working with cutting-edge Wireless, Multimedia, and Embedded technologies to create innovative solutions for a new market vertical. Qualcomm has been a key player in connected car programs, enhancing the relationship between vehicles and digital lifestyles through features like 4G LTE Advanced Wi-Fi hotspots, wireless multimedia streaming, real-time 3D navigation, and more. As a candidate with 2 to 6 years of experience in embedded software and/or driver development, you should possess strong analytical and debugging skills, excellent communication abilities, and the capability to collaborate with teams across multiple time zones. Proficiency in C/C++ programming is essential, along with experience in Device Driver Programming in Linux/RTOS like QNX/Greenhills. You should also be familiar with industry-standard software development tools such as debuggers, code revision control systems like GIT and Perforce, IDEs, and build tools. Minimum qualifications include a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field with at least 3 years of Software Engineering experience, or a Master's degree with 2 years of relevant experience, or a PhD with 1 year of relevant experience. Additionally, you should have 2+ years of academic or work experience in programming languages like C, C++, Java, Python, etc. A solid understanding of the latest Android versions, Android Audio Framework, Audio HAL, ALSA, and DSP drivers is required. Knowledge of Audio and voice codecs is advantageous, as well as experience in audio/video processing pipeline implementation for various media applications. Familiarity with audio/video pre- and post-processing algorithms for quality enhancement and motion compensation & estimation is a plus. Qualcomm is an equal opportunity employer and is committed to providing reasonable accommodations for individuals with disabilities during the application/hiring process. If you require assistance, you can contact Qualcomm via email at disability-accommodations@qualcomm.com or through the provided toll-free number. Employees are expected to adhere to all relevant policies and procedures, including those related to security and protection of confidential information. Qualcomm emphasizes that its Careers Site is exclusively for individuals seeking employment at Qualcomm, and unsolicited submissions from staffing/recruiting agencies will not be accepted. For further information about this role, please reach out to Qualcomm Careers.,

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2.0 - 6.0 years

4 - 6 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

The Audiologist will be responsible for diagnosing hearing impairments, recommending appropriate hearing aids, and providing personalized care to patients work closely with patients to improve their quality of life through effective hearing solutions

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5.0 - 10.0 years

15 - 25 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

The Sr Cognitive Developer/Engineer will develop a conversation service that combines machine learning, natural language understanding, and integrated dialog scripting tools to provide outstanding customer engagements across multiple channels. This includes but is not limited to monitoring interactions in the application to identify underperforming content and developing solutions that will improve and enhance the performance of the voice and messaging interactions. The Sr Cognitive Developer/Engineer will develop reporting that will be utilized to drive solutions that align with company goals and initiatives. What makes you a dream candidate? Design, development and tuning of customer facing AI applications. Identify training data for voice and text-based applications. Train and test custom speech language and acoustic models Control speech synthesis of text through Speech Synthesis Markup Language (SSML) customizations. Create custom word pronunciations through the use of phonetic symbols Collaborate with technical product team, product owners and stakeholders to deliver a product that meets business, cyber, compliance and privacy requirements Perform other duties as assigned Conform with all company policies and procedures Advanced knowledge of information technology systems Knowledge of security methodologies, policies, standards and best practices Advanced knowledge of conversational AI systems and Natural Language Understanding (NLU) Advanced knowledge of testing methodology of cognitive solutions Knowledge of building AI systems for SaaS applications Knowledge of pre-trained language models Knowledge of best practices in information technology governance and regulatory landscape for financial institutions Significant experience in large and complex business environment Advanced experience developing and deploying voice and text conversational flows for virtual agents or virtual assistants Experience with developing dialog interpreters Experience with conversational patterns, such as disambiguation, digressions, slot filling and question answering Advanced level experience with Java, JSON, NLP, Python, R Experience with Cognitive Intelligence technologies and frameworks/systems such as Node JS, Javascript Ability to work in cross-functional teams with product management, user experience and engineering teams Ability to train, educate and mentor team members in area of AI Systems and NLU Ability to challenge the status quo, be curious and dare to innovate Ability to exercise independent judgement and make sound, fact-based decisions Experience: Bachelors Degree in Computer Science or equivalent area of study required 0-2 years IBM Watson or similar technology experience required 2-4 years software engineer with focus in NLP/NLU Software experience required

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6.0 - 11.0 years

18 - 25 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Job description The Sr Cognitive Developer/Engineer will develop a conversation service that combines machine learning, natural language understanding, and integrated dialog scripting tools to provide outstanding customer engagements across multiple channels. This includes but is not limited to monitoring interactions in the application to identify underperforming content and developing solutions that will improve and enhance the performance of the voice and messaging interactions. The Sr Cognitive Developer/Engineer will develop reporting that will be utilized to drive solutions that align with company goals and initiatives. What makes you a dream candidate? Design, development and tuning of customer facing AI applications. Identify training data for voice and text-based applications. Train and test custom speech language and acoustic models Control speech synthesis of text through Speech Synthesis Markup Language (SSML) customizations. Create custom word pronunciations through the use of phonetic symbols Collaborate with technical product team, product owners and stakeholders to deliver a product that meets business, cyber, compliance and privacy requirements Perform other duties as assigned Conform with all company policies and procedures Advanced knowledge of information technology systems Knowledge of security methodologies, policies, standards and best practices Advanced knowledge of conversational AI systems and Natural Language Understanding (NLU) Advanced knowledge of testing methodology of cognitive solutions Knowledge of building AI systems for SaaS applications Knowledge of pre-trained language models Knowledge of best practices in information technology governance and regulatory landscape for financial institutions Significant experience in large and complex business environment Advanced experience developing and deploying voice and text conversational flows for virtual agents or virtual assistants Experience with developing dialog interpreters Experience with conversational patterns, such as disambiguation, digressions, slot filling and question answering Advanced level experience with Java, JSON, NLP, Python, R Experience with Cognitive Intelligence technologies and frameworks/systems such as Node JS, Javascript Ability to work in cross-functional teams with product management, user experience and engineering teams Ability to train, educate and mentor team members in area of AI Systems and NLU Ability to challenge the status quo, be curious and dare to innovate Ability to exercise independent judgement and make sound, fact-based decisions Experience: Bachelors Degree in Computer Science or equivalent area of study required 0-2 years IBM Watson or similar technology experience required 2-4 years software engineer with focus in NLP/NLU Software experience required

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2.0 - 7.0 years

5 - 15 Lacs

Ahmedabad

Work from Office

Job Summary Shaip.ai is seeking experienced linguistics professionals who bring a blend of deep linguistic expertise and team management capabilities. As a Manager, you will play a pivotal role in supporting our LLM, ASR, and TTS models, and managing linguistic teams working across multilingual AI data projects. You will work closely with machine learning engineers, data sourcing teams, and project stakeholders to ensure linguistic quality and on-time delivery of high-quality annotated language datasets. Key Responsibilities Linguistic Expertise & Support • Collaborate with ML engineers to understand project goals, data specifications, and linguistic requirements. • Embed linguistic rules into model architecture and data processing workflows. • Design, document, and review annotation guidelines for linguistic, speech, and conversational AI projects. • Conduct linguistic evaluations and provide detailed feedback to improve model performance and output quality. Team & Project Management • Partner with the data sourcing and project teams to define and align on delivery timelines and milestones. • Set up efficient data workflowsfrom raw data intake to final annotation delivery. • Source, on board, and manage team of linguists across multiple languages and regions. • Allocate tasks, track productivity, maintain annotation quality, and ensure delivery SLAs are met. Required Qualifications • Masters or PhD in Linguistics, Computational Linguistics, or a closely related field. • Minimum 2 years of hands-on experience working in NLP, GenAI, or speech data projects. • Proven experience in designing annotation workflows and linguistic guideline creation. • At least 2 years of experience managing teams or coordinating projects. • Experience with low-resource or regional languages is highly desirable. Technical & Core Competencies • Linguistic Analysis: Strong foundation in syntax, morphology, semantics, and phonetics. • Language Proficiency: Fluency in two or more Indian languages (spoken, written, and grammar). • Project Setup: Familiarity with NLP data workflows, annotation tools, and delivery pipelines. • People Management: Experience managing freelancers, task assignments, and quality assurance. • Collaboration: Ability to act as a bridge between linguistic and technical teams. • Problem Solving : Analytical mindset for handling language model and annotation challenges

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0.0 - 1.0 years

3 - 3 Lacs

Gurugram

Work from Office

Greetings from Teleperformance!! We have an excellent opportunity for Freshers. If interested please share the cv at barnali.dutta@teleperformancedibs.com with keyword "Gurgaon Voice" or contact at 7384484039 Contact Person Name- Barnali Contact Number- 7384484039 Process- International Voice Shift- Rotational Working Days- 5 days /week , 2 days rotational week off. Education- Any fresher graduate or HSC Both way cab facilities Only immediate joiners preferred. Roles and Responsibilities Assist the hearing impaired to communicate with their loved ones confidently Listen to audios and repeat in real time to facilitate real time conversation Active listening and great spoken communication in English is required Focused, attentive and well spoken communicators who can repeat information while maintaining accuracy Desired Candidate Profile 0-1 year of experience in International BPO, Customer Support, or similar industry. Strong spoken communication skills in English without any MTI (mother tongue influence) Ability to work on rotational shifts including night shifts. Basic knowledge of computer applications and internet usage. Should be smart, focused with active and attentive listening skills (preferred candidates should be well versed with speaking in English, should have the ability to communicate spontaneously and repeat spoken words with ease and accuracy) Interview Rounds HR Round Assessment Operation Interview If interested please share the cv at barnali.dutta@teleperformancedibs.com with keyword "Gurgaon" or contact at 7384484039

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2.0 - 7.0 years

10 - 20 Lacs

Noida

Work from Office

About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their servicesranging from telecalling to sales and supportleverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries. Job Description: AI Deployment Specialist Location: Noida Experience: 3+ Years Qualification: Bachelors in Engineering or relevant field About the role: This is a customer-facing, project management + technical role focused on deploying AI voice/chat agents for clients. You’ll act as a bridge between customers, tech, and internal teams—making sure the AI agent is designed, integrated, tested, launched, and improved continuously. Responsibilities: Conduct deep-dive sessions to capture goals, data flows, compliance rules, and success metrics. Translate requirements into a clear agent blueprint for building AI agent—conversation flows, prompts, fallback logic, and reporting. Coordinate Product, Engineering, and Ops to configure, test, and launch the AI agent within agreed timelines and budgets. Connect the agent with CRMs, telephony, and data sources via APIs and webhooks; validate end-to-end hand-offs. Guide customers through UAT, collect feedback, and secure go-live approval. Track containment rate, CSAT, and other KPIs; fine-tune prompts and flows to boost performance. Identify new use cases and channels, build business cases, and partner with Sales to grow account revenue. Surface product gaps and influence the roadmap with data-backed insights. Support and coordinate with the operations team and other stakeholders to ensure seamless delivery to customers. Raise open issues with cross-functional teams and drive resolution in a timely manner. “Growth” getter & upseller: Find opportunities to upsell/cross-sell/upgrade in existing customer base to expand the MRR or recurring revenue. Solicit references from existing customers. Own the customer journey from kickoff to steady state, helping prompt writers design, launch and iterate on their AI agents. Coordinate with finance teams for billing initiatives. Run regular check-in meetings through weekly, monthly, and quarterly business reviews to proactively address customer needs, and concerns, and provide quick and effective solutions. Requirements: 3+ years in customer-facing implementation of conversational AI (voice or chat). Proven experience integrating AI solutions with CRMs or ticketing platforms (e.g., Zendesk, Freshdesk, custom stacks). Comfort with basic web tech and APIs, enough to collaborate effectively with engineers. Strong project-management discipline: scoping, timelines, risk mitigation, stakeholder updates. Executive-level communication skills; able to translate technical details into business impact. Mindset of continuous improvement—you treat go-live as Day 1, not done.

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai, New Delhi, Bengaluru

Work from Office

Expected Notice Period : 30 Days Shift : (GMT+05:30) Asia/Kolkata (IST) What do you need for this opportunity? Must have skills required: Voice AI, Voice AI products, AI models, Large Language Models (LLMs), Python, Model deployment, Building AI Models, ASR models, Text-to-Speech (TTS) I-Stem is Looking for: You will: Develop, test, and refine end-to-end voice agent models (ASR, NLU, dialog management, TTS) Stress-test agents in noisy, real-world scenarios and iterate for improved robustness and low latency Research and prototype cutting-edge techniques (e.g. robust speech recognition, adaptive language understanding) Partner with backend and frontend engineers to seamlessly integrate AI components into live voice products Monitor agent performance in production, analyze failure cases, and drive continuous improvement You are: An AI/Software Engineer with hands-on experience in speech-centric ML (ASR, NLU or TTS) Skilled in building and tuning transformer-based speech models and handling real-time audio pipelines Obsessed with reliability: you design experiments to push agents to their limits and root-cause every error A clear thinker who deconstructs complex voice interactions from first principles Passionate about making voice technology inclusive and accessible for diverse users Comfortable moving fast in a small team, yet dogged about code quality, testing and reproducibility

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4.0 - 7.0 years

10 - 15 Lacs

Mumbai, Bengaluru, Delhi / NCR

Work from Office

Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote What do you need for this opportunity? Must have skills required: Gamification, language learning, mobile development, music applications, Speech Recognition, audio processing, Dart, Firebase services, Flutter, Mobile App Architecture patterns, real-time synchronization, Streaming, Websockets The Role: We're seeking a Senior Flutter Developer to develop our mobile app, which combines music, language learning, and gamification. You'll work directly with our founding team and have significant ownership over our mobile experience. What you'll do: Build and scale our Flutter-based mobile application Implement karaoke-style features with real-time lyrics synchronization Develop gamification mechanics similar to popular language learning apps Work with our in-house design team to create pixel-perfect UIs Implement audio processing and streaming features Handle real-time synchronization for lyrics and audio Optimize app performance and battery consumption Work with our AI/ML team to implement personalized learning features What we're looking for: 4+ years of professional mobile development experience 2+ years of experience with Flutter and Dart Strong understanding of mobile app architecture patterns Experience with audio processing and streaming Understanding of real-time synchronization techniques Experience with state management in Flutter Knowledge of mobile app performance optimization Nice to have: Experience with music-related applications Knowledge of speech recognition and processing Experience with gamification mechanics Understanding of language learning platforms Passion for music and language learning Tech Stack: Flutter & Dart Provider/Bloc for state management RESTful APIs and WebSocket Firebase services Audio processing and streaming Real-time synchronization Working time: 7:00 AM to 4:00 PM IST.

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1.0 - 4.0 years

8 - 12 Lacs

Mumbai

Work from Office

Job Title - GN - SONG - Service - Nice CX One - Analyst Management Level: 11/Analyst Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Nice CX One Good to have skills: Contact Center Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Use cross domain functional exposure: Experience in contact center and overall customer service area, working in high-paced and complex projects and understanding industry specific Customer Service processes, operations and functional needs. Deploy thorough skills to manage stakeholder expectations: Engage in resolving issues, risks for the success of the project, possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply application design and development experience: Knowledge of implementing the orchestration platform of Contact Center Solution preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self-Service vendor organizations, or leading consulting firms. Deep dive with leading-edge expertise in implementing multichannel: Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using Contact Center Solution tools. Maximize thorough understanding of Contact Center Solution Framework: Integration with internal and external components, API integrations, understanding of Java, WebServices, Containerization (Kubernetes), deep knowledge of multiple contact center and speech recognition vendor platforms including hands-on experience with products. Professional & Technical Skills: Experience across functional and technical Voice and Non-Voice solutions: SMS, Email, Chat, web etc. applications solutions using application development tools. Experience and knowledge of Contact Center Solution Infrastructure Components :Those around routing, reporting, recording, multi-media (SMS, email, chat) WhatsApp, outbound, callback & inbound IVR solutions, chatbot, voice Bot Knowledge of Web Integration with Orchestration applications :Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Additional Information: 1-4 years of experience across in depth functional and technical areas on delivering Voice and Non-Voice solutions e.g. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop), design and application experience on implementing multichannel self-service/IVR and DFO solution. Experience in automating, designing and implementing key business processes in the domain of Customer Services, Contact Center Solution Cloud administration & application development using Contact Center Solution Interaction Designer About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us atAbout Our Company | Accenture About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word come and be a part of our team. Qualification Experience: Minimum 3+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

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11.0 - 13.0 years

50 - 55 Lacs

Noida, Kolkata, Chennai

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Dear Candidate, We are hiring a Machine Learning Engineer to develop and deploy AI models for real-world applications. The role requires expertise in data science, model training, and cloud-based ML solutions. Key Responsibilities: Build and deploy ML models using TensorFlow, PyTorch, or Scikit-learn. Optimize models for performance and scalability. Develop data pipelines and feature engineering processes. Deploy ML solutions using AWS SageMaker, Azure ML, or Google Vertex AI. Collaborate with data scientists and software engineers to integrate AI into products. Required Skills & Qualifications: Machine Learning: TensorFlow, PyTorch, Scikit-learn Programming: Python, R Cloud ML: AWS SageMaker, Azure ML, Google Vertex AI Experience in NLP, Computer Vision, or Time Series Analysis is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

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3.0 - 8.0 years

5 - 8 Lacs

Hyderabad

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Responsibilities Develop and deploy call flow applications (aka Interactive Voice Response applications) that have an impact to the customer and a support or sales agents experiences Partner with internal teams to define and implement solutions that improve support experiences Maintain highest levels of development practices including technical design, solution development, systems configuration, test documentation/execution, issue identification and resolution, writing clean, modular and self-sustaining code. Qualification 3+ years IVR / Speech Recognition experience The ability to design callflows from requirements documentation and workshops Expert knowledge of 1 or more IVR development environments, such as Genesys composer, Avaya AOD, Voice Objects / CXP etc. A working knowledge of IVR environments and operating systems, including administration of UNIX and Linux A working knowledge of telephony technologies including call routing, SMS, VOIP State Machine Experience & Knowledge Unix/shell scripting (Bash, Powershell or any other shell) Application support experience Nice to have JavaScript, Java If you are interested, please Share below details and Updated Resume Matched First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer

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4.0 - 6.0 years

12 - 22 Lacs

Hyderabad

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Job Type : Contract for 6 Months or 1 Year. Need to work from customer office 3 days in a week . Shift timings : Morning and Afternoon ( General shifts) Request you to kindly share few profiles by today EOD. Please share only good quality profiles. Responsibilities: Building defined flow/VUI Spec into Dialogflow CX to build voice bots or chat bots Designing conversational flow and overall conversational experience within Dialogflow after inputs from clients, PgMs and Voice-UX team Tracking and analyzing the customer experience with the bot for continuous improvement and maintenance Must have prior bot development experience. Develop and deploy call flow applications (aka Interactive Voice Response applications) that have an impact to the customer and a support or sales agents experiences Partner with internal teams to define and implement solutions that improve support experiences Maintain highest levels of development practices including technical design, solution development, systems configuration, test documentation/execution, issue identification and resolution, writing clean, modular and self-sustaining code. Qualification: 3+ years IVR / Speech Recognition experience/Must have Chat bot dev experience The ability to design callflows from requirements documentation and workshops Expert knowledge of 1 or more IVR development environments, such as Genesys composer, Avaya AOD, Voice Objects / CXP , Dialog flow CX etc. A working knowledge of IVR environments and operating systems, including administration of UNIX and Linux A working knowledge of telephony technologies including call routing, SMS, VOIP State Machine Experience & Knowledge Unix/shell scripting (Bash, Powershell or any other shell) Application support experience Nice to have JavaScript, Java

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0.0 - 4.0 years

3 - 8 Lacs

Bengaluru

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Conduct comprehensive assessments of children's communication skills. Develop and implement individualized treatment plans. Provide therapy sessions to children in individual and group settings. Maintain accurate and detailed client records. Perks and benefits Work-life balance, skill upgrades, bonuses

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0.0 - 1.0 years

10 - 14 Lacs

Bengaluru

Work from Office

Job Title Embedded Voice & ML Applications Engineer. We are seeking a passionate and skilled Embedded Systems Engineer with expertise in Voice and Machine Learning (ML) applications. The ideal candidate will have experience in embedded software development, real-time systems, and ML model deployment on resource-constrained devices. Key Responsibilities. Develop and optimize embedded software using C programming and RTOS (e.g., FreeRTOS). Perform board bring-up and hardware-software integration for embedded platforms. Implement and optimize DSP/ISP algorithms with a focus on low-power consumption. Port and optimize ML models using frameworks like TensorFlow Lite Micro or PyTorch for real-time performance. Work on debugging and optimizing multicore applications and utilize Neural Processing Units (NPUs). Collaborate on ML model conversion and tuning to fit memory and real-time constraints of embedded devices. Understand and write linker scripts (GCC, IAR, ARM) for embedded systems. Contribute to the development of voice-based ML applications, including keyword spotting, speech recognition, and audio classification. . Strong proficiency in C programming for embedded systems. Hands-on experience with FreeRTOS or similar RTOS. Solid understanding of DSP, ISP, and embedded low power optimization techniques. Experience with ML frameworks such as TensorFlow Lite Micro or PyTorch for embedded systems. Familiarity with model quantization, pruning, and inference optimization. Experience with multicore processors and NPUs. Knowledge of linker scripts and memory layout for embedded toolchains (GCC/IAR/ARM). Strong debugging skills and use of tools like JTAG, logic analyzers, and oscilloscopes. Preferred Qualifications. Experience in voice/audio processing. Knowledge of Embedded Linux or bare-metal programming. Exposure to Edge AI and TinyML concepts. (ref:hirist.tech).

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0.0 - 4.0 years

3 - 8 Lacs

Bengaluru

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Conduct comprehensive assessments of children's communication skills. Develop and implement individualized treatment plans. Provide therapy sessions to children in individual and group settings. Maintain accurate and detailed client records.

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