Requirement For Quality Analyst in Bangalore For International BPO Shadow Placements

5.0 - 10.0 years

3 - 6 Lacs

Bengaluru

Work from Office

QA Required Excellent Communication with Analytical Skills Min 2 Year exp as Quality Analyst role in an International Voice Process Salary up-to 6.5 LPA Shift-:US Immediate Joiners Only Location-:Bangalore Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory

Posted 1 month ago

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Hiring For Manager - Interaction Analytics, (Bangalore/Hyderabad). Hinduja Global Solutions (HGS)

8.0 - 13.0 years

9 - 15 Lacs

Hyderabad, Bengaluru

Work from Office

8+ years in Interaction analytics & Quality analytics. Establish and maintain Interaction Analytics standards and practices , metrics, and performance targets across all interaction analytics accounts. Conduct assessments of contact center operations to identify areas for improvement and potential projects Set clear performance expectations, provide regular feedback, and conduct performance reviews with the team and operations stakeholders Drive analytics initiatives across all contact center operations. Collaborate with cross-functional teams (e.g., Training, Operations, Customer Service) to implement process changes and address identified issues. Engaging with Interaction Analytics Platforms, should be quality Analyst, People management skills

Posted 2 months ago

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Requirement For Quality Analyst in Kolkata Shadow Placements

5 - 10 years

3 - 4 Lacs

Kolkata, Asansol

Work from Office

QA Required Excellent Communication with Analytical Skills Min 1 Year exp as Quality Analyst role in an International BPO Salary up-to 4.5 LPA Shift-:24*7 Immediate Joiners Only Location-:Gurgaon Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory

Posted 3 months ago

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