Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Business Development Manager to Operations Director (South) Job Level/ Designation M3/General Manager Function / Department COOs Office/Corporate Location MUMBAI Job Purpose Supporting the OD in tracking Regional Performance across Key Business KPIs, feed key data insights and identify Opportunities to improve operational KPIs. Ensuring Smooth Operations while identifying opportunities for cost reduction on an ongoing basis Partner with stakeholders within and across function in driving Operations agenda and clusters businesses by ensuring implementation of strategy and identifying areas of opportunities. Support achieving subscriber, revenue and profitability goals Key Result Areas/Accountabilities Winning in the market - Deliver budgeted targets on Service Revenue/ RMS and competitive performance/ NPS Cost Efficiency – Control Opex spends and deliver EBITDA as per budget . Improve Processes in circles by cross-pollinating best practices to improve Profitability Best Practices Sharing – Share best practices from within as well as outside region in terms of cost optimization, smooth integration and operational excellence. Analytical Inputs – Provide inputs to OD/COO as well as clusters basis business analytics. Benchmark National Processes across Operators with respective user function and suggest improvement areas Strategic Inputs to the OD/COO on Sales, Marketing, Pricing, CVM & Customer Service. Represent the Clusters at Corporate & aid them by enabling their work through different stake holders Deliver on Big Bets and driving Projects for future business growth Core Competencies, Knowledge, Experience Overall experience of 12-15 years, past Experience of Handling similar roles of BDM or BI to COO or any functional head in corporate office or circle Office Marketing/Sales – Product/Category Lead/ASMs Customer Service – Segment Manager for a Large segment Finance – MIS & Budgeting or Accounts Finalization Strong analytical skills Good Communication skills, Ability to Influence, Negotiation and excellent command over PowerPoint & Excel. Must Have Technical / Professional Qualifications CA/MBA from a reputed Management School Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role GM - Cluster Segment Head – Strategic Accounts Function / Department Cluster Strategic Accounts, VI Business Location Ahmedabad Band M3 Job Purpose To manage and drive the revenues of the Strategic Accounts Business in order to attain market leadership in large corporate segment in India, through revenue growth, market share and profit, the leadership, management, and motivation of the account sales team, whilst complying with agreed budget, timescales and agreed policy guidelines and regulatory norms To position VIL as the preferred Technology partner by using thought leadership, Industry insights and Design thinking. Deliver Profitable growth and ensure VIL leadership in terms of CMS & RMS Adopting Digital First Culture Deliver the best in class customer experience to our customers globally with a high NPS score Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc. Key Result Areas/Accountabilities To meet the overall Budgets of (Strategic Accounts) for the assigned territory on PAN India level in terms of OB/Revenue/Profitability. Lead CXX / NPS in strategic accounts through multiple product penetration, Winning Complex Sales & Adopting Digital First Culture. Cross Functional and Inter Cluster Engagement at Leadership Level to create and deliver Profitable growth via aligning Customer Business Challenge and VIL Roadmap in terms of GTM/Solution/Product Solutions and Co-Creation Engagement with SA Team nationally to deliver the revenue growth in India. Overall all KPIs for making VIL market Leader with higher growth rate in identified set of Strategic accounts than market Ensuring sales process compliance norms and sales discipline. Key performance indicators Revenue Growth Target, contribution, TCV & AoV Hunting Wins, Farming wins, Account SoW growth, Competition Churn, Product Penetration Sales Governance – WCS, A/c Dossiers, 1SF, Funnel Management NPS - Attain a targeted score on customer satisfaction surveys. Drive C level Customer engagement & promote Vodafone Idea products and solution amongst them. Core Competencies, Knowledge, Experience 12 years plus of which at least 4-5 year should be in a leadership positions managing cross functional teams and Account Management A proven track record in meeting revenue targets in fixed line business. Knowledge of specific areas - Sales and Marketing; Competition in Fixed Line Business; Competitor strengths & weakness. People based experience - Experience in handling large sales team Good people management skills, at team player, strong influence and relationship management skills, customer centric. Strong communication and decision-making skills – ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments Must Have Technical / Professional Qualifications MBA Sales and cross functional work Experience of more than 12-15 years preferably in telecom Strong Leadership Skills Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable Direct reports : Area Sales Managers Indirect reports : National Account Managers Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function R&D Product Development Job Sub Function R&D Software/Systems Engineering Job Category Scientific/Technology All Job Posting Locations: Hyderabad, Andhra Pradesh, India Job Description Johnson & Johnson Innovative Medicine R&D IT is seeking four (4) Product Lead Engineers located in Hyderabad, India. At the Johnson & Johnson Innovative Medicine, we take patient health and well-being to our core values. From clinical trials to regulatory approval and ongoing safety monitoring, we ensure every step of your drug's journey is safe and effective. We bring together the best minds and pursue the most promising science. The Product Lead Engineer is responsible for supervising product engineering and making software engineering decisions. They fulfill dual responsibilities as both an entrepreneur and implementer of technical solutions. They tackle complex business problems and intricate engineering challenges and shape the technical design. Their responsibilities include ensuring the product's technical architecture, software development aligns with the technology roadmap and adheres to software engineering standards. Key Responsibilities Lead the design, development, and implementation of AI and generative AI solutions to address complex business problems in Safety, Regulatory, and Clinical functions. Collaborate with multi-functional teams to integrate cloud computing and automation technologies into our products and services. Stay abreast of the latest advancements in AI, cloud computing, and automation, and apply this knowledge to enhance our product offerings. Develop and maintain product roadmaps, ensuring alignment with customer needs and market trends. Work hands-on with business partners, data scientists, software engineers, and other partners to define technical requirements and specifications. Optimize product performance and scalability using cloud infrastructure and automation tools. Analyze product performance metrics and user feedback to drive continuous improvement. Provide technical guidance and mentorship to junior engineers, fostering a culture of learning and innovation. Communicate product vision and progress to partners, ensuring alignment with business objectives. Qualifications Education: Bachelor's or higher in Computer Science or similar (Engineering, Math, Physics, IT) Required Experience and Skills: 2-4 years of proven experience in engineering roles with a focus on AI, generative AI, cloud computing, and automation. 2-4 years of proven experience of software development and software engineering Strong understanding of machine learning algorithms, neural networks, and AI frameworks. Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud. Proficiency in programming languages such as Python, Java, C# , or C++. Proficiency in data structures (e.g., Stack, Linked Lists, Trees, Graphs). Familiarity with automation tools and technologies (e.g., Kubernetes, Docker, CI/CD pipelines). Excellent problem-solving skills and the ability to think strategically. Analytical, curious, and eager to learn new technologies and methodologies. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to manage numerous projects simultaneously and meet project goals. Preferred Knowledge of Pharmaceutical Industry -- Clinical, Safety, Regulatory Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Show more Show less

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function R&D Product Development Job Sub Function R&D Software/Systems Engineering Job Category Scientific/Technology All Job Posting Locations: Hyderabad, Andhra Pradesh, India Job Description Johnson & Johnson Innovative Medicine R&D IT is seeking a Product Lead Engineer - UI/UX located in Hyderabad, India. At the Johnson & Johnson Innovative Medicine, we take patient health and well-being to our core values. From clinical trials to regulatory approval and ongoing safety monitoring, we ensure every step of your drug's journey is safe and effective. We bring together the best minds and pursue the most promising science. The Product Lead Engineer - UI/UX is tasked with developing and improving user interfaces and experiences for our web applications, as well as making critical software engineering decisions in product development. They fulfill dual responsibilities as both an entrepreneur and implementer of technical solutions. They tackle complex business problems and intricate design challenges and shape the technical design. Their responsibilities include ensuring the product's technical architecture, software development aligns with the technology roadmap and adheres to software engineering standards. Key Responsibilities Collaborate with design and development teams to create intuitive and visually appealing user interfaces. Assist in the development and implementation of user experience strategies to improve usability and accessibility. Conduct user research and usability testing to gather feedback and inform design decisions. Create wireframes, prototypes, and mockups to visualize design concepts. Implement design changes and enhancements based on user feedback and analytics. Stay updated on the latest UI/UX trends and standard processes to ensure our applications remain cutting-edge. Participate in team meetings and contribute to brainstorming sessions. Qualifications Education: Bachelor's or higher in Design, Computer Science, or a related field. Required Experience and Skills: 2-4 years of experience in UI/UX design and development. Strong passion for design and meticulous attention to detail. Basic understanding of UI/UX principles and best practices. Proficiency in design tools such as Adobe XD, Sketch, Figma or similar. Proficiency front-end development technologies (e.g., HTML, CSS, JavaScript) is a plus. Excellent problem-solving skills and the ability to think creatively. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Willingness to learn and grow in a fast-paced, dynamic environment. Preferred Knowledge of Pharmaceutical Industry -- Clinical, Safety, Regulatory Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Title: Pharma Analytics - Senior level Location: PAN India/Remote Experience Required: Minimum 8 years Industry: Pharmaceuticals / Analytics / Consulting Overview You will be leading / managing a team of growing and dynamic analytics professionals whose main goal would be to help clients’ Marketing, Sales, and Operations leadership to achieve their business goals through data analytics. Roles and Responsibilities: Partner with the Clients’ Analytics teams to identify, scope, and execute analytics efforts that answer business questions, solve business needs, and add business value. Maintain a broad understanding of pharmaceutical sales, marketing and operations and develop analytical solutions in these areas. Manage reporting activities, build analytics-based reporting to provide enhanced business insights to clients Manage communication with stakeholders across functions and understand business requirements on regular basis Lead and guide the team independently or with little support to implement & deliver complex project assignments. Provide strategic leadership to the team by building new capabilities within the group and identifying business opportunities Set up KPI and business rules to answer business questions. Synthesize and communicate results to clients. Collaborate with client and WNS teams to implement solutions Drive analysis and problem solving and advance WNS’ capabilities Work with onshore and sales teams to draft proposals and solutions for clients Qualifications Bachelor's or master's degree in engineering (any branch), and strong academic performance with analytic and quantitative coursework is required Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Sr.Prgm Analyst- Good Communication Skills- Knowledge and use of Network Management Tools and integration experience with other Tools.- Should be able to understand the network setup to troubleshoot the issues- Able to log Case with Provider and OEM and follow-up till closer - updating and closing the Servicedesk ticket which is getting assigned.- should be able to basic troubleshooting on Router ,Switches and Firewall- Acknowledge the email which are send to network id - Raising the CR or ECR- Changing the VLan as per the Ticket/email- Responding to Solarwind on the alert. Qualifications Graduate Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Responsibility: L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical teams to ensure timely resolution of complex problems Investigate and resolve escalated technical issues related to Microsoft Dynamics 365 modules, including CRM, Finance, Supply Chain Management, Sales, and Customer Service Serve as a point of escalation for unresolved issues from the first-level support team. Collaborate with peers, senior support personnel, and development teams to address complex technical challenges and ensure timely resolution within established SLAs Develop and maintain an in-depth understanding of Dynamics 365 applications, architecture, and integration points. Stay updated on the latest product updates, patches, and best practices to provide accurate guidance and support to end-users and colleagues Conduct thorough analysis of recurring issues, system errors, and performance bottlenecks to identify underlying patterns and trends Contribute to the creation and enhancement of technical documentation, troubleshooting guides, and knowledge base articles. Share expertise and best practices with the support team to improve overall competency and efficiency. Foster strong working relationships with cross-functional teams, including development, infrastructure, and business units, to facilitate effective communication and problem resolution. Participate in regular meetings and discussions to share insights, coordinate activities, and drive continuous improvement initiatives Ensure that all changes adhere to established change management processes and compliance requirements Provide ongoing support and guidance to users on complex system configurations and customizationsExp: 3-5 Years Expectations: Extensive experience with Microsoft Dynamics 365 applications, including configuration, customization, and administration. Proficient in troubleshooting complex technical issues and performance optimization Strong problem-solving abilities with a systematic approach to root cause analysis and issue resolution Excellent verbal and written communication skills with the ability to convey technical concepts and solutions to non-technical audiences effectively. Comfortable interacting with users, stakeholders, and technical teams at all levels Collaborative mindset with the ability to work effectively in a team-oriented environment Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities, technologies, and business requirements. Willingness to continuously learn and acquire new skills Strong customer service orientation with a commitment to delivering exceptional support and exceeding user expectations. Empathetic approach to understanding user needs and providing personalized assistanceTool/Application/Software: Ms Dynamic CRM. Knowledge in JIRA and Fresh Sevice. Qualifications Graduate in Computer Science, Information Technology, or a related field with 2-to-3-year Experience of functional knowledge in Microsoft DynamicsCRM or any other CRM. ITIL Knowledge. Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Managing End to End Lateral Recruitment cycle in the BPM Industry .Screening , scheduling Interviews, Salary Negotiations , Understanding of CTC Budgets & Offer Management, Stake Holder Management .End to End follow Ups , CEP with BU leads tiil candidate Joines, Good Communication Skills. Qualifications Any Graduate Show more Show less

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function MedTech Sales Job Sub Function Clinical Sales – Hospital/Hospital Systems (Commission) Job Category Professional All Job Posting Locations: Mumbai, India Job Description Achieve 100% Plus “What” & “How”Goals set for the respective Year. Extensive Territory coverage, maintain strong Relationship with key Surgeons across specialties, Achieve Annual Sales Targets with key focus on Product Upgradation and increase penetration of SFX, Competition mapping within territory and strategic conversion plans and execution strategy, Values Based MDAs with key focus on Skill development & customer Engagement, focused key account-based strategy. Strong Channel/ Dealer management, submit timely reports as per organizational requirement Understand Product Complaint & adverse event reporting responsibility and report such events within 24hrs of becoming aware. Attend applicable Training sessions and complete mandatory on line e-university trainings and submit training records to Supervisor/ Franchise secretary and work as per the applicable SOPs & guidelines. Use Products Samples & Demo units when issued for designated purpose only. Follow Bio-Safety Practices while handling complaint samples and while working in the Field- Applicable for Sales & Marketing Personnel. Report any evidence of Product Tampering, diversion and counterfeiting to the Brand integrity function (Applicable for Sales & Marketing, Supply Chain & QA functions). Qualifications Consider and identify qualifications potential applicants must possess in order to be considered for the position. Basic Qualifications must be clearly stated, objective and relevant to this particular position. Also consider qualifications that are not required to perform the job, but would be very helpful assets to performing the job. Education : Bachelor of Science / Engineering or similar Preferably with MBA degree Required Years of Related Experience: 5 to 8 Yrs in Medical Devices Industry/ Pharma Industry Preferably Medical Devices. Preferred Related Industry Experience (if applicable): Medical Devices Industry Required Knowledge, Skills and Abilities (Uncompromised requirements for the role) :(Include any required computer skills, certifications, licenses, languages, etc.) Preferred Knowledge, Skills And Abilities (Include any preferred computer skills, certifications, licenses, languages, etc. or abilities that are assets to performing in the role. Functional Competencies Consider and identify competencies (skills, knowledge and attributes) that are required to perform the job. Experience in Sales Management and consistently delivering Sales Target as per Goal Set for the Year. Key Customer Management and deliver strong Customer Centric approach in Field. Organize Quality Profed / MDA activities within Territory for Product Promotion, Product Upgradation and customer engagement. Collaborate with the local sales team and work cohesively drive sales in their respective account. Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Have good knowledge in F&A world and experience of auditing, R2R/ GL accounting Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets. Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent performance Ensure continued calibration to the quality framework Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting. Facilitate Kaizen initiatives within the team. Accountable for customer complaint resolution process. Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook. Responsible for timely & accurate reporting, updates and business insights. Foster a spirit of continuous learning & collaboration across teams – career development, coaching & mentoring. Qualifications Commerce Graduate. Preferrable GB certified Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Description The ideal candidate would be adept at understanding customer's business challenges and defineappropriate analytics approach to design solution The ideal candidate should possess good communication and project management skills and can communicate effectively with a wide range of audiences, both technical and business Ability to accurately comprehend business requirements and being able to translate technical results into easily understood business outcomes The person should also be able to efficiently work with, or manage, an offshore team to produce outcomes in a timely manner. Previous experience working with the current offshore team would be really beneficial. The person should be competent in Python (Pandas, NumPy, scikit-learn etc.), possess high levels of analytical skills and have experience in the creation and/or evaluation of predictive models. Ideal candidate should have hands on experience using Machine Learning Techniques They should also have data extraction capabilities (SQL) and/or be able to understand and evaluate code relevant to data extraction Good knowledge of model development/data engineering experience using Python and R He / She would be responsible for creating Presentations, reports etc to present theanalysis findings to the end clients/stakeholders Should possess the ability to confidently socialize business recommendations and enable customer organization to implement such recommendations. Ideal candidate should be able to drive customer engagement and always exhibit thought leadership and provide value add Technical Experience (using Python):o Hands on experience in developing models (end to end) Logistic regression Clustering  Decision Tree Random Forest Support Vector Machine Naïve Bayes Gradient Boosting Machine Deep learning Natural Language Processingo Tools Python (mandatory), R (preferred) Experience processing large amount of data using BigData technologies is preferred Knowledge of any of the visualization tools like Tableau, R Shiny etc. is a plus Functional/Domain Experience:o Good exposure to Insurance domain Certifications/Analytics competitionso Recognized certifications in analytics technologies o Participations/solving Kaggle competitions Qualifications Educational Qualification:o Masters in Statistics/Mathematics/Economics/Econometrics from Tier 1 institutions Or BE/B-Tech, MCA or MBA from Tier 1 institutions Relevant Experience: o 8+ years of hands on experience in executing analytics projects Show more Show less

It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India’s valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency. Understand better who we are by visiting www.systra.in Context Systra India's design business line is the leading design team for metros, highways, special bridges, Urban Planning and water projects in India. The team has designed over 900 kms of viaduct & Bridges along with 43 kms of tunnels and 82 underground stations, 345 Elevated & at-grade Stations, 19 Depots besides 300 plus stations being designed currently. The team has also completed 3,165 km of highways detail design projects and 22,506 km of design/ feasibility projects. The team has also worked on detailed design for Drainage and Utilities, design of WTP and STP etc. We are also very proud to have designed the first monopile in India for the Mumbai Coastal Road project. We have the distinction of designing the fastest implemented metro project in the country with Lucknow and now have broken the record in Kanpur Metro. Apart from Indian projects the team also provides design services to projects as far as Philippines in the east to Columbia in the West. We are also conversant with BIM (Building Information Modelling) which enhances all stages of the infrastructure life cycle, from design to construction and maintenance, which is why we integrate it into our projects and offer it to our clients. Our design team has extensive exposure to both domestic and international markets, contracts, codes and specification. Missions/Main Duties Understanding project requirements and completing all duties assigned by the Line Manager. Analysis of available documents and give new ideas to be examined by Line manager/HOD. All basic design calculations including the finalization of load schedule. Raising concerns and making suggestions for improvement where appropriate. Aware about the latest codes and Standards like NBC, NFPA, ASHRAE, BIS etc. Participating in meetings and attending workshops and other training initiatives. Analyzing data and writing design reports according to design criteria. Establishing professional relationships with staff and maintaining a high degree of professionalism and diligence. Design co-ordination within and with other disciplines such as Architectural, Structure, Project Management, Highway, Water etc. as per project requirement. Preparation of Technical Specs, BOQ and Detailed cost estimation under guidance from line manager. Profile/Skills Shall be Graduate in Electrical Engineering with 5-8 year of exp and at least 2-year metro experience. We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure.It’s not a job - it’s a career! Show more Show less

It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India’s valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency. Understand better who we are by visiting www.systra.in Context Systra India's design business line is the leading design team for metros, highways, special bridges, Urban Planning and water projects in India. The team has designed over 900 kms of viaduct & Bridges along with 43 kms of tunnels and 82 underground stations, 345 Elevated & at-grade Stations, 19 Depots besides 300 plus stations being designed currently. The team has also completed 3,165 km of highways detail design projects and 22,506 km of design/ feasibility projects. The team has also worked on detailed design for Drainage and Utilities, design of WTP and STP etc. We are also very proud to have designed the first monopile in India for the Mumbai Coastal Road project. We have the distinction of designing the fastest implemented metro project in the country with Lucknow and now have broken the record in Kanpur Metro. Apart from Indian projects the team also provides design services to projects as far as Philippines in the east to Columbia in the West. We are also conversant with BIM (Building Information Modelling) which enhances all stages of the infrastructure life cycle, from design to construction and maintenance, which is why we integrate it into our projects and offer it to our clients. Our design team has extensive exposure to both domestic and international markets, contracts, codes and specification. Missions/Main Duties Reviewing and checking mechanical HVAC reports and drawings to ensure quality of output. Provide high level technical expertise when applying mechanical HVAC engineering principles, techniques and methods to the planning and design of building services projects. Ensure all quality and environmental aspects of the project are identified and addressed to maintain effective operation and project delivery. Communication to governmental authorities. To work for the design of metro projects. Experience in the design of the HVAC (Central cooling plant, chilled water piping distribution, air duct distribution, variable air volume systems, ventilation, DX systems, VRF, etc.) Should be knowledgeable in building design services, associated regulations and technical standards. Experience in the HVAC software (HAP), MEP Revit, Excel, Power Point and Word. Capable of working on own initiative. Effective communication skills. Good attention to details. Coordinating with MEP services like Plumping, electrical etc. to locate electrical equipment and providing cable tray & trunking routing. Modifying the drawings as per revisions based on Architectural, Structural drawings. Check all the requirements for site execution and provide accordingly. Making the modifications to individual service drawings as per co-ordination Drawings. Comprehensive knowledge of international & national code/Standards Prepare Design Basis Reports and study existing technical information clearly and precisely to attain client requirements. Gather data, conduct complex computation and develop diagrams. Perform as key engineering person on projects for both client and project team. Ready to travel according to project needs. Prepare BOQ, Cost estimation and Technical Specification Profile/Skills shall be Graduate in Mechanical Engineering with 5-8 years of exp with at least 2 years metro experience. We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure.It’s not a job - it’s a career! Show more Show less

Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade credit to private equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. As of June 30, 2024, Apollo had approximately $696 billion of assets under management. To learn more, please visit www.apollo.com. OUR PURPOSE AND CORE VALUES Our Clients Rely On Our Investment Acumen To Help Secure Their Future. We Must Never Lose Our Focus And Determination To Be The Best Investors And Most Trusted Partners On Their Behalf. We Strive To Be The leading provider of retirement income solutions to institutions, companies, and individuals. The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses. A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference. We are building a unique firm of extraordinary colleagues who: Outperform expectations Challenge Convention Champion Opportunity Lead responsibly Drive collaboration As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together. Our Benefits Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. The firm and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law. Position Overview Apollo is seeking a strong finance professional to join the Strategic Finance (SF) function which is part of the Finance Organization. Strategic Finance is responsible for the firm financial modeling, budgeting, forecasting, senior management reporting, profitability analysis and other strategic analysis work. The Associate position is structured to provide exposure across all disciplines of Strategic Finance and build a comprehensive knowledge of Apollo’s businesses and the alternative asset management industry. Primary Responsibilities Work on business segment performance reporting, budgeting and forecasting Prepare monthly and quarterly financial reports tracking actuals vs. budget/forecast for key metrics like revenue, capital raise, deployment, redemptions, AUM, etc. Responsible for producing business performance decks for reviews with the senior management. Data analysis for annual budget, long-term plan and monthly forecasts. Support detailed data models for annual budget, long-term plan and monthly forecast. Financial modeling for various business strategic initiatives. Actively collaborate with various teams like Controllers, COOs, Financial Reporting, Portfolio Managers, Business CFO, etc. Active focus on automation and process improvements. Work closely with the Engineering and the change management teams. Support ad hoc requests from senior stakeholders including working on special projects. Qualifications & Experience CA/MBA Finance with a min. 6 years of experience, FP&A experience is preferred. Highly analytical; strong Excel-based modeling and PowerPoint skills preferred. Proficiency in OneStream is a plus. Excellent communication and presentation skills. Attention to detail and problem solver. Collaborative, proactive and strong work ethics. Actively focused on automation and process improvements. Show more Show less

We are a rapidly growing AI-First IT Services Engineering company seeking a highly motivated and hands-on Talent Acquisition Lead . As a startup with a lean team, this role requires an individual who is not only a strategic thinker but also enthusiastic about personally executing the full spectrum of recruitment activities. The ideal candidate will have a proven track record in end-to-end technical recruitment across various software technologies , be deeply comfortable with the demands of an AI-driven engineering environment and be ready to roll up their sleeves and actively source, screen, and manage candidates from start to finish, while also building our recruitment foundation. Responsibilities End-to-End Hands-On Recruitment: Personally manage the complete recruitment lifecycle for all IT roles, with a strong focus on software engineering and AI/ML positions , from job requisition creation to offer negotiation and onboarding support. This includes active sourcing, technical screening, interviewing, and candidate management. Strategic Technical Sourcing & Networking: Proactively identify and engage top-tier software engineers, AI/ML specialists, data scientists, and other technical professionals through diverse channels, including specialized job boards, tech communities, social networks, professional referrals, and direct outreach. You will be expected to conduct the majority of technical sourcing yourself. Technical Screening & Assessment: Conduct thorough initial interviews and technical assessments to evaluate candidates' qualifications, coding skills, technical expertise, problem-solving abilities, cultural fit, and alignment with our startup's values and technical stack. Hiring Manager Collaboration: Partner directly with engineering leads and technical hiring managers to deeply understand specific hiring needs for complex technical roles, provide market insights, and ensure alignment on candidate profiles and recruitment strategies. Recruitment Reporting: Track and report on key recruitment metrics to provide clear insights into pipeline status and hiring progress for technical roles to the leadership team. Process Ownership & Optimization: Drive the efficiency and effectiveness of our technical recruitment process, actively using and optimizing ATS tools (Zoho) and other recruitment technologies to enhance candidate experience and streamline workflows. Technical Market Intelligence: Stay deeply updated on industry trends, compensation benchmarks for technical roles, emerging software technologies, and AI/ML advancements, directly applying this knowledge to optimize technical sourcing and hiring strategies. Team Support (Future): As we grow, you will lay the groundwork for and potentially mentor future TA team members, but initially, this role is primarily execution focused. Requirements Requirements Experience: 8+ years of hands-on experience in technical recruitment, specifically within software development, AI/ML, or related IT services engineering domains , demonstrating a consistent record of successfully closing complex technical roles personally. Educational Background: A bachelor’s degree in a related field is preferred; a technical background or strong understanding of computer science fundamentals is a significant plus. Deep Technical Domain Expertise: Practical understanding of various software roles (e.g., Full Stack, Backend, Frontend, DevOps, QA), programming languages (e.g., Python, Java, JavaScript), cloud platforms, AI/ML concepts, and modern software development lifecycles. AI-First Environment Comfort: Demonstrated comfort and experience recruiting for companies focused on AI, machine learning, and advanced IT services engineering. Hands-On Execution: A strong willingness and proven capability to perform all aspects of recruitment from technical sourcing to offer negotiation. This is not a purely managerial or advisory role. Communication & Interpersonal Skills: Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build strong relationships with technical candidates and internal stakeholders. Problem Solving: Strong analytical and problem-solving skills, with the ability to adapt quickly and effectively to changing technical recruitment needs in a fast-paced environment. Negotiation & Persuasion: Highly skilled in negotiation and persuasion, with a track record of personally closing critical technical hires. ATS Proficiency: Expert-level proficiency with recruitment software and applicant tracking systems, including Zoho, for comprehensive recruitment management. Advanced Technical Sourcing Expertise: Advanced proficiency in using various technical sourcing techniques, including Boolean search strings, LinkedIn Recruiter, GitHub, Stack Overflow, and other specialized tech platforms, with a clear understanding of how to personally execute these searches. Results-Oriented: Proactive, self-motivated, and highly results-driven, with a strong sense of urgency and commitment to meeting and exceeding technical recruitment goals independently. Startup Mentality: Comfortable operating in a dynamic, rapidly evolving startup environment where adaptability and a can-do attitude are paramount. Show more Show less

As a Salesforce Senior technical developer, you will be responsible for designing, developing, and maintaining applications/module on the Salesforce platform. You will collaborate with stakeholders to gather requirements, architect solutions, and implement custom applications, workflows, and integrations to enhance business processes. You will also integrate Salesforce with existing systems, ensuring data accuracy and security and providing technical support as required. Requirements 6 to 8 years’ technical experience in Salesforce & Custom / Scoped application development, including development of Apex (classes and triggers), Lightning Components, Visualforce and Flows to extend Salesforce platform to support business requirements. Solid understanding of Salesforce Architecture & Modules (Sales Cloud, Revenue Cloud), databases, Incident management lifecycle and web technologies (JavaScript, HTML, CSS). Expertise in SOQL, Apex, Visualforce, Lightning components, and Lightning web components. Provisioning/Configuration of Sandboxes, Deployment of developed solution of Sandbox and Production. Essential knowledge across a broad spectrum of analytical disciplines (such as KPI and dashboard reporting, Business Intelligence, predictive modeling, data mining, marketing analytics, operations Analytics) Assist with each release cycle to implement and deploy new/updates to existing applications and code Create technical documentation for the company, like user guides, release notes and design documents. Working with integrated applications such as Orace ERP / Fusion, Power BI, HubSpot etc. Supporting the Salesforce Administrator on occasion Understanding of Salesforce administration, including Salesforce lightning framework, Salesforce Sales Cloud, Service cloud, Marketing Cloud and Revenue cloud. Proficiency in Knowledge of Apex, Visualforce and other Salesforce development technologies. Understanding of Salesforce data model, including standard and custom objects, relationships and fields. Analysis, design, development, testing, implementation, and maintenance of UI/UX in Salesforce. Expertise in building Lightening pages, flows, triggers, validations as per EXL functions requirement. Configuration/Customization of the Salesforce platform, including creating new workflows/ Alerts Setups/ Role Assignments and configuration. Should be able to Develop integrations with external systems using APIs, REST, SOAP, and other integration methods. Proficient with Microsoft Visual Studio, Salesforce Lightning Design System and the Salesforce development lifecycle. Load, manipulation and maintain integration data flow between Salesforce and other third-party systems. Salesforce certifications Certified Salesforce Platform Developer I, II Additional Salesforce certifications e.g. App Builder, Certified Salesforce Administrator, Certified Javascript Developer are plus advantage Guiding and supporting junior developers to enhance their skills and ensure high-quality work Bachelor’s/Postgraduate degree, a professional qualification, or equivalent experience* Excellent communication skills and should be able to discuss technical & functional issues/solutions, in highly escalated situations, with executives, support & customer personnel. Should have ability to work collaboratively in a team environment. Should be a good team player worked on multiple assignments / threads simultaneously Technical Skills Must have minimum 6 to 8 years of experience in Salesforce & Custom /Scoped application development. Must have good understanding of Salesforce Architecture & Modules (Sales Cloud). Should have technical experience in Apex (classes and triggers), Visualforce pages / Lightening Pages, Lightning Web Components, Flows/ Alerts Setups/ Role Assignments and configurations. Integrations: Should be able to Develop integrations with external systems using Salesforce APIs, REST, SOAP, and other integration methods. Proficiency in analysis, design, development, testing, implementation, and maintenance of UI/UX in Salesforce. Knowledge of basic and advanced delivery tools such as Excel, PowerPoint, and MS Project. Process Specific Skills Understanding/Delivery Experience in a Business Aligned IT Scenarios Understanding and experience of using various SDLC model Agile/Scrum, Waterfall etc. Understanding of business processes of HR, Finance, IT would be an added advantage. Soft Skills Ability to understand the overall business solution. Strong written and verbal communications skill. Strong ability to connect with multiple business processes owners and work with Global teams. Ability to learn new modules, technology & apps. Ability to work as an Individual Contributor / Technical Leader. Show more Show less

About The Role Grade Level (for internal use): 10 Job Summary: We are seeking a talented Java Developer to join our dynamic team. The ideal candidate will have strong proficiency in Java experience working with public cloud platforms such as AWS or Microsoft Azure, and a solid foundation in computer science principles. What You’ll Do Design, develop, test, document, deploy, maintain, and enhance software applications for a quantitative product that conducts complex mathematical calculations to accurately derive and analyze the various S&P index. Manage individual project priorities, deadlines, and deliverables. Collaborate with key stakeholders to develop system architectures, API specifications, and implementation requirements. Engage in code reviews, knowledge sharing, and mentorship to promote ongoing technical development within the team. Analyze system performance and optimize applications for maximum speed and scalability. What You'll Need 5+ years of proven experience as a Senior Developer with a strong command of Java, Springboot, Experience developing RESTful APIs using a variety of tools Hands-on experience with public cloud platforms (AWS, Microsoft Azure). Solid understanding of algorithms, data structures, and software architecture. Experience with distributed computing frameworks like Apache Spark. Familiarity with data lake architectures and data processing. Ability to translate abstract business requirements into concrete technical solutions. Strong analytical skills to assess the behavior and performance of loosely coupled systems, ensuring they operate efficiently and effectively in a distributed environment. Educational Qualifications Bachelor’s/master’s degree in computer science, Information Technology, or a related field. Technologies & Tools We Use Programming Languages: Java, Python Frameworks: Spring Boot, Apache Spark Cloud Platforms: AWS, Microsoft Azure Development Tools: Git, Docker, Jenkins About S&P Global Dow Jones Indices At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316782 Posted On: 2025-06-09 Location: Gurgaon, India Show more Show less

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Transport Operation Head Job Level/ Designation M3 Function / Department Technology/Transport – OPS Location Circle Office Job Purpose This role requires a seasoned professional with deep expertise in transport networks, including IP/MPLS, DWDM, and related technologies. The Transport Operations Head will strategically manage and optimize the transport network, enhancing customer experience, retention, cost efficiency, and competitiveness. The role is crucial in ensuring operational excellence and leading cross-functional teams to achieve organizational goals. Strong leadership, technical knowledge, and a customer-centric approach are key to success . Key Responsibilities Are Strategy & Optimization : Develop and implement strategies to optimize the transport network within the circle/cluster. Plan and execute deployment activities for IP, DWDM, and optical access networks. Operation Management : Oversee day-to-day transport network operations in the field. Drive circle transport operations for end-to-end Transport & Enterprise operations. Coordinate with cross-functional teams to enhance service delivery and experience. Service Excellence: Ensure robust network reliability to deliver seamless customer experiences. Minimize MTTR and maximize uptime through preventive and corrective maintenance. Implement technologies or processes to improve service reliability and operational efficiency. Enterprise Service Ownership : Provide strategic leadership for Enterprise teams, delivering Vi services to customers. Manage end-to-end lifecycle, including feasibility, delivery, and assurance of Enterprise products (e.g., NPLC, ILL, MPLS, SD-WAN). Performance and Reliability : Analyze network performance data to proactively improve reliability. Establish and achieve performance benchmarks that exceed industry standards. Optimize network resources to ensure operational excellence and cost-effectiveness. Customer Focus : Conduct regular site and customer visits to ensure service satisfaction and retention. Spearhead consultations to deliver innovative, first-time-right solutions to Enterprise customers Key Result Areas/Accountabilities Single point of contact for circle transport and enterprise service operations. Achievement of industry-best benchmarks for network efficiency and reliability. Seamless expansion of network capabilities through innovation. End-to-end ownership of enterprise customer lifecycle management. Governance of KPIs to ensure exceptional service delivery. Core Competencies, Knowledge, Experience Technical Expertise: Proficiency in IP, DWDM, Optics, Cloud, SD-WAN, and related technologies. Strong understanding of telecom networks and enterprise service offerings. Experience: 15+ years in telecom, with 10+ years managing large-scale transport networks. Expertise in IP/MPLS, Optics, and Enterprise operations. Leadership Skills: Proven ability to lead complex projects and drive organizational change. Exceptional team management and collaboration skills. Analytical and Strategic Thinking: Strong analytical abilities for performance evaluation and proactive improvement. Strategic mindset with agility in adapting to dynamic challenges. Customer Orientation: Passionate about delivering high-quality customer experiences. Focus on retaining and enhancing customer satisfaction. Must Have Technical / Professional Qualifications Education: BE/BTech in Electronics & Telecommunications. Certifications: CCNP, Cloud, and SD-WAN certifications. Technologies: In-depth knowledge of LTE, 5G, Cloud, IP/MPLS, DWDM, and Enterprise solutions. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Regional Collection RM – Non Mobility Job Level/ Designation M1 Function / Department Enterprise Location Pune Job Purpose This position is responsible for managing Circle Receivables with a view to minimize bad debts covering the receivables of enterprise Fixed Line Voice & Data (Multiple Products), Terminals, Bulk SMS, Madvt Ctrl S,CAL .He/She has to manage and drive the Circle Fixed Line corporate collections of the CNC Function with close Co-ordination with corporate collection In-charges at Zones (Field )& various functional verticals, dunning team, Customer service (retention, VIBS ) S&M, Bill Logistic, in order to attain Collection performance as per agreed targets, ensuring low forward flow, with low bad debt and acting as a catalyst for the revenue growth by ensuring timely collections , whilst complying with agreed National Credit policy guidelines as also with all regulatory norms . Process improvement and thereby increase NPS and CSAT. Role is also responsible to support business by ensuring world class customer experience to retain the VIBS Customers and enhance revenue through customer life cycle management processes Key Result Areas/Accountabilities Achievement of Business KPIs OF Circle FOR VIBS NON Mobility Monitoring and Co-ordinating with CIRCLE /Zonal Team on achievement of Monthly and Quarterly Target Collection and Bad Debts Performance AR reduction Velocity of Collections ( Flow reduction ) In Vol. Churn Reduction Cost of Collections within Budget New Initiative and Automation Team Development and training of Agency Team GST/Summary Bill//Payment Posting/Reconciliation Bill Dispute resolution with CFT team Review , HSW/NCP /SOX/SOP compliance, On account clearance, Clearance of open BRs, preparing of Provision's , preparing of Credit notes, ad-hoc dunning Cross functional coordination to achieve organisational goals Leverage scale benefits and operating efficiencies like improving DSO IN Collections and higher compounded collections efficiency Explore new avenues for cost reduction and efficiency improvement Ensure Process Compliance Core Competencies, Knowledge, Experience Credit risk management Receivables management (Collection expertise) Sound accounting / process / systems knowledge / experience Strategic thinking ability Retention and churn management Partner management skill Capability to influence cross functionally under matrix structure Achievement of business KPIs of enterprise mobility through various measures Coordinating and Monitoring of SSC Operations for VIBS Business Partners Management Performance Associate Selection and remuneration Team development Must Have Technical / Professional Qualifications MBA/PGDM in HR Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

Job Description The Plant IT PFS Lead lead the implementation of IT enablers in the plant to support the Company's process efforts in terms of flexible and lean manufacturing, error proofing and manufacturing execution systems. Work in a multi shift operation - to support daily operations and provide technical support for IT applications and Plant Floor Systems whilst maintaining governance and controls Responsibilities Key Roles & Responsibilities: Leads Plant floor application portfolio management including incident, problem, change, release, capacity, configuration, demand, and consumption processes, health of the portfolio, business continuity, and disaster recovery testing. Performs / oversee & governs daily Plant floor systems health and initiates appropriate actions as needed. Ensures utilization of appropriate Ford standard processes (e.g. ITIL, system development methodology, development to production checklist). Communicates effectively with the business partner and IT teams to support day-to-day operations Ensures security management activities are instituted and reviewed at appropriate time frame Leads project(s) within an application portfolio to improve overall operations performance (e.g. 8-D, 6-Sigma), special projects, or management initiatives. Ensure I.T. BCP & DR plans are tested annually (where applicable) and that DR facilities are checked for 100% operation & tape backups and loads. Interaction with IT professionals such as Network Engineers, Security & Control Engineers, Application Development Teams, Application Maintenance Teams, Database Administrators and Architects Provides escalation support and troubleshooting for system hardware, software, and/or operating systems Interact with management and peers/subordinates to present technical subjects Ability to work with minimal supervision. Strong communications skills to communicate directly with off-shore teams, Regional management, and business partners while engaging external IT SME’s/Vendors to resolve production issues. Builds and maintains strong relationship with appropriate customer base (depending on location, this may include the plant operating committee), internal IT partners, and/or internal environment related support organizations and vendors Operating budget management / planning and Spend management. Manage purchased services engagement effectively as per SLA. Qualifications Education Qualification Bachelor's degree or equivalent qualification in a technical discipline Industry or professional certification in a related area is a plus Master's degree work in a related technical field is desirable No. Of Years Of Experience Minimum of 5 year experience in a related field for GSR 7 Professional Exposure (Technical Skills) Experience of progressive responsibilities within IT Hands-on experience in multiple roles across the spectrum of applications and/or technologies Experience of working in a global environment ITIL awareness Preferred Previous Experiences Experience of IT Application management and infrastructure support in a complex manufacturing environment with preference to the automotive industry. Program/Project management utilizing project delivery tools and techniques. Experience of working within a large cross-functional organization. Functional Skills Analytical analysis ability in support of application/DBMS/ Server Problem solving, technical analysis and a good solid understanding of the latest antivirus products, SeOS, Server Tools (GICC/SAT), all Microsoft related Server product packages, engineering software and related knowledge of engineering processes within a manufacturing environment. Solid network topology competence and preferably Cisco EXPOSURE. Relevant Project Management skills, understanding of COBIT /ISO 9001 standards in an automotive industry. Management skills as the person may manage others within the IT department. Ability to interact with Global teams and be able to provide immediate application/network/server issue support/resolution when required. Behavioural Skills Team player with superior communication skills and proven ability to work under pressure of delivery as well as timelines. Good analytical skills, problem solving abilities and willingness to work hard in support of the overall project effort. Ability to create documentation to assist in training of later recruited staff and ongoing support of the environment Special Knowledge/Skills Required Understanding of a typical Global Operations Support Model, ITSM (IT Service Management and ITIL (IT Infrastructure Processes) preferably in an automotive production system, Knowledge of Data Center Operations and emergency procedures, Understanding of Disaster recovery processes and Business continuity in case of emergency or disaster. Varied knowledge of industry related quality processes, technology used, Network related tools (Netaps/ALC/ TCP/IP/WAN / WAS / VLAN / LAN / MCSE / CCSE (Checkpoint) and Global Incident logging tools (Request center/GICC/SAT) Any Others Ability to work shifts/overtime on short notice/weekends and public holidays - Shift Leader Flexibility to support other sites Exposure to Network Infrastructure/deskside processes and OA environments, MPN (Manufacturing networks), CPN and Server administrations and support processes (server access/server analysis and troubleshooting) Experience in managing and maintaining locally hosted applications and servers in a data center Financial skills to support order procurement process and support the annual IT budget process and annual IT Cycle Plan Good communication skills in order to facilitate and co-ordinate meetings with Senior Management within the Plant related to IT Issues Management skills - will manage Manufacturing Purchased Services Employees, Manage SPOC resources and Manage Junior Salaried IT Employees Show more Show less

Company Name Bigbasket Job Title Assistant QC Head – F&V Job Location: Bangalore Description About the company – Starting our journey in 2011, today, bigbasket – a Tata Enterprise is India’s largest online supermarket with over 13 million customers and a presence in 60+ cities & towns. With our presence spanning the entire spectrum of consumer needs, we operate through a range of business lines – bigbasket, bbnow, bbinstant, bbdaily, fresho, bbmandi, and bbsaathi. We offer convenience by making grocery shopping easy for customers while enhancing their experience. With more than 47,000 employees, we are a proud & growing bigbasket family. With our businesses scaling, we are keen on working with the best talent in the industry. Every bigbasketeer embodies the ‘Spirit of bb’ that defines our work ethos. We believe in nurturing a people-first environment where the health and well-being of our employees are always prioritised. Fostering bigbasket’s value system, we encourage humility, transparency, integrity, and respect amongst each other to create an elevated work culture. At bigbasket, we empower every bigbasketeer with responsibility and ownership in everything they do. Being a customer-centric organisation, we operate with a maniacal focus on customers ensuring we always deliver our best. Location: Bangalore Experience: 4-10 Years Education: Graduate in Horticulture, Agriculture, or Food Technology Salary: Up to ₹7.5 LPA Designation: Assistant QC Head – Fruits & Vegetables (F&V) Key Responsibilities Ensure F&V material clearance from warehouse to stores Supervise receiving, sorting, grading of produce as per company standards Train warehouse teams on store quality benchmarks and F&V specifications Conduct daily/weekly F&1 benchmarking with store op. Monitor F&V inventory and conduct product quality inspections Oversee quality process implementation Maintain documentation and records as per standards Coordinate with store QC teams for updates on F&V specs and ensure quality supply chain Apply Here naveenkumar.kb@bigbasket.com Show more Show less

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique and complex situations. What The Role Offers Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. Responsible for providing a detailed technical design for enterprise solutions. Understands a broad spectrum of Micro Focus/OpenText ITOM technology in order to provide part or all of a detailed technical design which meets customer requirements. Often leads & front ends small to medium technical projects as part of the or individually. Works with and under the direction of the Project/Technical Manager and with customer nominated representatives or independently as a consultant or as a Subject Matter expert to customer. Provides advice on solution and integration opportunities to defined segments. Communicates across client community and is viewed as adding value. Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Participates in the selling process in delivery reviews and works with sales/principals on pre- sales activities. What You Need To Succeed Must have the ability to conduct workshops for ITIL Process, SMAX/SM Entities and prepare design documents. Must have the ability to understand RFP and Prepare SMAX/SM and Its integration solution based on RFP. Must have hands on experience in Deploying SMAX/SM on HA and DR architectures. Must have hands on experience in Upgrading SMAX (Single Hop and Multi Hop) Must have hands on experience in Upgrading SM Must have hands on experience in full deployment of SMAX/SM and its components along with its integration (Minimum 3 Full Projects) Experience in Linux, REST API, Rest Client (Postman), PG Admin (Postgres Client) Experience in OPB (On-Premises integration) agent integration 3rd Party tools Familiarity in AWS, Azure, GCP, OpenShift, Kubernetes, Docker, and Containers Must be an expert in integrations such as Connect IT, UCMDB(NSACM), OBM, LDAP, Email (Inbound and Outbound) Knowledge on Integration engine a must Knowledge on Configuration Management and Asset Management Good to have knowledge on JavaScript’s, Python, SQL Queries, or any other programing language. Must have the ability to Train Colleagues, Customer and New Joiners Good to have knowledge on BI tools like Power BI, Crystal reports. Experience of building app(s) in SMAX platform for the customer would be given preference. Knowledge on other MF/OT Products is added advantage. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Show more Show less

As a member of the GPU AI/HPC Infrastructure team, you will provide leadership in the design and implementation of groundbreaking GPU compute clusters that powers all AI research across NVIDIA. We seek an expert to build and operate these clusters at high reliability, efficiency, and performance and drive foundational improvements and automation to improve researchers productivity. As a Site Reliability Engineer, you are responsible for the big picture of how our systems relate to each other, we use a breadth of tools and approaches to tackle a broad spectrum of problems. Practices such as limiting time spent on reactive operational work, blameless postmortems and proactive identification of potential outages factor into iterative improvement that is key to both product quality and interesting dynamic day-to-day work. SRE's culture of diversity, intellectual curiosity, problem solving and openness is important to our success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn and grow. What You'll Be Doing In this role you will be building and improving our ecosystem around GPU-accelerated computing including developing large scale automation solutions. You will also be maintaining and building deep learning AI-HPC GPU clusters at scale and supporting our researchers to run their flows on our clusters including performance analysis and optimizations of deep learning workflows. You will design, implement and support operational and reliability aspects of large scale distributed systems with focus on performance at scale, real time monitoring, logging, and alerting. Design and implement state-of-the-art GPU compute clusters. Optimize cluster operations for maximum reliability, efficiency, and performance. Drive foundational improvements and automation to enhance researcher productivity. Troubleshoot, diagnose, and root cause of system failures and isolate the components/failure scenarios while working with internal & external partners. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and blameless postmortems and Be part of an on-call rotation to support production systems Write and review code, develop documentation and capacity plans, debug the hardest problems, live, on some of the largest and most complex systems in the world. Implement remediations across software and hardware stack according to plan, while keeping a thorough procedural record and data log and Manage upgrades and automated rollbacks across all clusters. What We Need To See Bachelor’s degree in computer science, Electrical Engineering or related field or equivalent experience with a minimum 5+ years of experience designing and operating large scale compute infrastructure. Proven experience in site reliability engineering for high-performance computing environments with operational experience of at least 2K GPUs cluster. Deep understanding of GPU computing and AI infrastructure. Passion for solving complex technical challenges and optimizing system performance. Experience with AI/HPC advanced job schedulers, and ideally familiarity with schedulers such as Slurm. Working knowledge of cluster configuration management tools such as BCM or Ansible and infrastructure level applications, such as Kubernetes, Terraform, MySQL, etc. In depth understating of container technologies like Docker, Enroot, etc. Experience programming in Python and Bash scripting. Ways To Stand Out From The Crowd Interest in crafting, analyzing, and fixing large-scale distributed systems. Familiarity with NVIDIA GPUs, Cuda Programming, NCCL, MLPerf benchmarking, InfiniBand with IBoIP and RDMA. Experience with Cloud Deployment, BCM, Terraform. Understanding of fast, distributed storage systems like Lustre and GPFS for AI/HPC workloads. Multi-cloud experience. JR1993756 Show more Show less

The IBM Storage Protect Support (Spectrum Protect or TSM erstwhile) team is supporting complex integrated storage products end to end, including Spectrum Protect, Spectrum Protect Plus, Copy Data Management. This position involves working with our IBM customers remotely, which are some of the world's top research, automotive, banks, health care and technology providers. The candidates must be able to assist with operating systems (AIX,Linux, Unix, Windows), SAN, network protocols, clouds and storage devices. They will work in a virtual environment working with colleagues around the globe and will be exposed to many different types of technologies. Responsibilitiesmust include but not limited to Provide remote troubleshooting and analysis assistance for usage and configuration questions Review diagnostic information to assist in isolation of a problem cause (which could include assistance interpreting traces and dumps) Identify known defects and fixes to resolve problems Develops best practice articles and support utilities to improve support quality and productivity Respond to escalated customer calls, complaints, and queries The job will require flexible schedule to ensure 24x7 support operations and weekend on-call coverage, including extending/taking shift to cover North America working hours. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent communication skills - both verbal and written Provide remote troubleshooting and analysis assistance for usage and configuration questions Preferred Professional and Technical Expertise: At least 5-10 years of in-depth experience with Spectrum Protect (Storage Protect) or its competition products in data protection domain Working knowledge on RedHat, Openshift or Ansible administration will be preferred. Good in networking and troubleshooting. Cloud Certification will be added advantage. Knowledge about Object Storage and Cloud Storage will be preferred. Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

This role provides extensive technical exposure to IBM Server and Storage support for IBM clients in Eastern India. The Customer Support Engineer will visit client data centers, troubleshoot and resolve server and storage-related issues, and ensure smooth functionality. The position offers valuable opportunities for skill development in troubleshooting, problem determination, and resolution. Beyond technical expertise, the candidate must possess strong customer-handling, relationship management, and interpersonal skills, contributing to overall customer satisfaction and business growth. Roles & Responsibilities: Provide on-site support for IBM Server and Storage systems across client data centers. Troubleshoot, diagnose, and resolve hardware and software issues related to storage and server environments. Follow action plans set by L2/L3 support teams for complex problem resolution. Ensure prompt issue resolution, boosting customer satisfaction (CSAT index). Collaborate with internal teams and document solutions for ongoing improvements. Maintain strong relationships with customers and offer technical guidance. Be flexible to work in different shifts to support 24x7 customer operations. Continuously enhance technical expertise through self-learning and certifications. Travel across Eastern India and beyond as required to support business operations. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Minimum 7 years of experience in Server and Storage Support. Advanced hardware troubleshooting and part replacement expertise. Ability to follow L2/L3 support-directed action plans. Unix administration and operating system troubleshooting skills. Basic networking knowledge to aid in system connectivity troubleshooting. Industry certification in Unix administration. Storage administration expertise, including Logical Volume Manager, SAN zoning, Flash Copy, etc. Knowledge of data backup solutions. Strong verbal and written communication skills. Customer handling proficiency for effective problem resolution. Preferred technical and professional experience Expertise in IBM Power and Storage systems (Power 7, Power 8, Power 9, V5K, V7K, DS8K). Certification in RHEL or AIX administration. Knowledge of IBM Spectrum Protect for data backup solutions.