1)Handle end-to-end recruitment for BPO roles, including sourcing, screening, interviewing, and onboarding candidates. 2)Manage employee engagement initiatives to boost morale and enhance retention. 3)Facilitate performance management processes including appraisals, feedback sessions, and corrective actions. 4)Maintain HR records, ensure compliance with labor laws, and manage documentation and audits. 5)Assist in workforce planning and shift management, ensuring alignment with project requirements. 6)Conduct training and development programs to upskill employees and prepare them for growth opportunities. 7)Manage grievance handling, disciplinary actions, and conflict resolution effectively. 8)Collaborate with operations teams to understand manpower needs and provide HR support accordingly. 9)Monitor attendance, leaves, and payroll coordination in collaboration with the Finance team. 10)Ensure adherence to HR policies and recommend improvements to enhance employee satisfaction. 11)Support HR analytics and reporting by maintaining HR metrics and dashboards. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Provident Fund Work Location: In person
Hiring For Debt Recovery / Collection Executive (Domestic Process) Responsibilities Contact customers via phone, email, or in-person to recover overdue payments. Explain outstanding dues, penalties, and payment options clearly and professionally. Negotiate repayment plans in line with company or bank policies. Maintain accurate records of all customer interactions and payment commitments. Follow up on promised payments until closure. Escalate complex or disputed cases to senior management. Ensure compliance with RBI and company collection guidelines (for banks/NBFCs). Work with legal or field teams for recovery of high-value or chronic delinquent accounts. Required Skills Excellent communication and negotiation skills. Basic understanding of loan/credit products and EMI structure. Good documentation and data entry accuracy. Ability to handle tough or emotional customer situations calmly. Target-oriented attitude and time management skills. Educational Qualification Minimum: 12th Pass or Graduate(Freshers to 2years of exp required) Mandatory DRA Certificate (Debt Recovery Agent Certificate) Salary 20k to 25k Morning shift+6days working Location-Paschim Vihar immediate joiners are Preferred contact no 85888 81075 Khushi verma HR Executive interested candidates drop your cv Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person