4.0 - 8.0 years

0 Lacs

maharashtra

On-site

The SME-Default Servicing role requires a dedicated professional with 4 to 6 years of experience focusing on MS Excel proficiency. You will work from the office during night shifts, contributing to the efficiency of mortgage loan servicing processes. Familiarity with foreclosure claim filing and escrow administration is advantageous, enhancing your ability to streamline operations and improve service delivery. You should have four plus years of experience in Default Claims Escrow management, Special loans, and Cash Operations for the mortgage domain. Strong oral and written communication skills with mortgage domain experience are essential. As a Senior Process Associate, you are expected to meet or exceed the set or agreed targets in a given timeframe, both during the training period and in the period following training. Productivity targets will be revised based on tenure, with any changes communicated to you. Quality is crucial, and you are expected to meet and exceed the minimum quality benchmark according to the specified guidelines. Quality targets will be adjusted based on tenure, with any changes communicated to you. Feedback is valuable, and you should be open and receptive to feedback, using it as a tool for constant self-improvement and process development. Qualifications include a Graduate or Diploma 3 years in any discipline. A Bachelor's degree in accounting, finance, or a related field would be preferable. Good analytical and reasoning skills are required, along with the ability to understand complex situations completely by asking relevant fact-finding questions. Typing speed of 30 wpm and formal training in Typing would be advantageous. A good customer service attitude, stress tolerance, the ability to work accurately under pressure, being a good team player, and willingness to work night shifts are necessary. Additionally, the Microsoft Office Specialist: Excel Certification is required for this role.,

Posted 5 days ago

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