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ThinkWise Consulting LLP logo
Product Notification ThinkWise Consulting LLP

5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Responsibilities: Customer-service attitude Engage in Incident Management bridges until resolution, getting critical outage information to create communications and deliver them to affected customers according to the distribution frequency schedule Provide the Leadership Board and internal account owners with updates during cloud service disruptions. Build and maintain strong relationships with internal stakeholders to advance organizational goals. Identify target audiences and design strategies for effective engagement. Participate in SWAT decision calls when an incident lasts longer Track and review TRCA /CFRCA through peer review, final approval, providing metric reports displaying SLO ta...

Posted 3 weeks ago

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