Job Description: Position: Senior Manager – Client Servicing Location: Andheri East, Mumbai Experien c e Required: 10+ years (Events Industry) Company Overview: Sparkle Event Solutions is a premier name in the marketing and events industry, known for delivering exceptional experiences across corporate events, exhibitions, brand activations, and hybrid/virtual engagements. With over 15 years of expertise, we have proudly partnered with top-tier clients such as Vodafone, PwC, SBI Life Insurance, and many more, both in India and internationally. About the Role: We are seeking an experienced and strategic Senior Manager – Client Servicing to lead our client servicing function. This role demands a highly driven professional with strong leadership skills, proven client management capabilities, and a deep understanding of the events landscape. The ideal candidate will be passionate about creating impactful event experiences while nurturing long-term client relationships. Key Responsibilities: Lead the client servicing team, ensuring delivery excellence and maintaining high standards of client satisfaction. Act as a strategic advisor and key point of contact for marquee clients, understanding their business objectives and translating them into effective event strategies. Manage multiple high-value projects end-to-end, ensuring they are executed flawlessly within timelines and budgets. Foster and grow long-term client relationships through consistent engagement and value delivery. Collaborate cross-functionally with creative, production, and execution teams to ensure integrated delivery. Drive business growth through up-selling, cross-selling, and identifying new opportunities with existing clients. Oversee the preparation and delivery of high-quality presentations, proposals, and post-event reports. Monitor industry trends and competitor activity to proactively innovate and maintain a competitive edge. Mentor, coach, and guide junior team members to build a high-performing servicing team. Key Requirements: Minimum 10 years of experience in the events industry with a strong background in client servicing or account management. Demonstrated success in managing large-scale corporate events and high-profile clients. Excellent communication, interpersonal, and negotiation skills. Strong leadership qualities with the ability to manage, mentor, and motivate teams. Proficiency in MS Office; knowledge of CRM and project management tools is a plus. Ability to perform in a fast-paced, deadline-driven environment with multiple priorities. What We Offer: A dynamic, creative, and collaborative work culture. Leadership role with autonomy and room for strategic contributions. Opportunities for professional growth and advancement. Exposure to marquee clients and large-scale national and international projects. To Apply: Please share your updated resume at hr@sparkleeventsolutions.com Subject line: Application for Senior Manager – Client Servicing Let’s craft remarkable experiences together! Show more Show less

Job Title: Client Servicing Executive Location: Mumbai, India Experience: 6 months – 2 years Employment Type: Full-time About Sparkle Event Solutions: At Sparkle Event Solutions, we specialize in creating unforgettable experiences through exhibitions, events, and brand activations. We believe in bringing creativity, innovation, and precision together to deliver exceptional results for our clients. Role Overview: We are looking for a dynamic and enthusiastic Client Servicing Executive to join our team. The ideal candidate should have a strong passion for building client relationships, handling event requirements, and ensuring seamless execution. Key Responsibilities: Handle day-to-day communication with clients and understand their requirements. Cold calling and prospecting to generate new business opportunities. Coordinate with internal teams (design, operations, production) to deliver projects on time. Maintain client satisfaction through effective service, support, and follow-ups. Assist in planning and executing exhibitions, events, and activations. Prepare proposals, presentations, and other client-facing materials. Track project progress, handle queries, and resolve issues promptly. Stay updated with industry trends and competitor activities. Requirements: 6 months to 2 years of experience in client servicing, exhibitions, or events. Basic knowledge of exhibition/event management. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Proficiency in MS Office (Excel, PowerPoint, Word). Strong problem-solving attitude and willingness to learn. How to Apply: Send your resume with the subject line “Application for Client Servicing Executive – Sparkle Event Solutions” to hr@sparkleeventsolutions.com