2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: At Sectigo, we prioritize our mission of providing unparalleled peace of mind to our customers. As a Validation Specialist, you will be responsible for managing validation phone calls, tickets, and e-mails from Sectigo's customer base. Your role involves verifying SSL certificates, assisting with pre-sales and customer inquiries, and ensuring superior customer service. Key Responsibilities: - Handle day-to-day activities related to maintaining Sectigo's customer base - Provide assistance with the verification of SSL certificates - Process various types of certificates including OV, EV, email, document, and code signing certificates - Research, diagnose, troubleshoot, and resol...

Posted 1 month ago

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Validation Specialist Sectigo, Inc.

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Validation Specialist at Sectigo, you will manage the day-to-day handling of validation phone calls, tickets, and emails for our customer base. You will work closely with our customers and internal clients to verify SSL certificates, research customer organizations, and ensure the accuracy of contact details. Your role will involve providing exceptional customer service through phone, email, and live chat, processing various types of certificates, and resolving customer inquiries. Day-to-day responsibilities include maintaining Sectigo's customer base, assisting with SSL certificate verification, processing different types of certificates, troubleshooting and resolving reported issues, ...

Posted 3 months ago

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