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10 - 20 years
25 - 40 Lacs
Hyderabad
Hybrid
Job Description Presales & Solutioning Work closely with sales and account teams to understand customer requirements and propose tailored testing solutions. Respond to RFPs/RFIs by preparing detailed proposals, solution documents, and presentations. Conduct product demos, PoCs (Proof of Concepts), and client workshops to showcase testing capabilities and tools. Design and propose test strategies for manual, automation, performance, security, and cloud testing. Create value propositions, cost-benefit analysis, and competitive differentiators for testing solutions. Client Engagement & Consulting Collaborate with clients to assess their testing maturity and recommend solutions for test automation, performance optimization, and quality engineering. Engage with QA leaders, and IT stakeholders to drive testing adoption and digital assurance strategies. Provide consulting on Agile, DevOps, CI/CD, AI-driven testing, agentic automation, Customer experience QA and cloud testing frameworks. Proposal & Content Development Develop standardized proposals, SOWs (Statements of Work), and case studies for various industries, banking, retail, healthcare, telecom, travel, insurance etc. Create reusable assets such as whitepapers, testing frameworks, accelerators, and best practices for presales engagements. Collaborate with marketing teams to build thought leadership content, blogs, and webinars on emerging testing trends. Collaboration & Innovation Work closely with testing CoEs (Centers of Excellence), delivery teams, and product teams to create innovative and scalable testing solutions. Identify opportunities for AI/ML-based testing, intelligent test automation, and predictive analytics in quality engineering. Partner with tool vendors and technology partners to enhance testing capabilities and offerings. Required Skills & Experience: Presales & Consulting Skills: Experience in crafting testing proposals, RFP responses, and solutioning for large-scale testing programs. Strong understanding of pricing models, effort estimation, and ROI analysis for testing engagements. Ability to create compelling presentations and pitch decks for customers. Exposure to banking, telecom, retail, healthcare, travel, gaming , insurance domains. Strong working Knowledge in functional, automation, performance, and security testing & tools. Knowledge on CI/CD pipelines, DevOps testing, and cloud-based testing Knowledge on AI/ML-based testing, test data management, and service virtualization. Familiarity with test management tools like Jira, ALM, qTest etc. Soft Skills: Excellent communication, presentation, and stakeholder management skills. Ability to translate technical concepts into business value for non-technical stakeholders. Strong problem-solving and analytical mindset with attention to detail. Self-driven, proactive, and capable of working in fast-paced, cross-functional teams. Qualifications Prior experience in testing presales, solution architecture, or consulting roles. Any Graduate
Posted 2 months ago
2 - 6 years
4 - 8 Lacs
Noida
Work from Office
About The Role The Contract Manager role is responsible for managing day-to-day operational activities on contract management related to respective engagements/accounts. Plan and manage projects to ensure the performance and delivery of the services within timelines and with expected quality. Interface with external and internal stakeholders for the adequacy of coverage and support. Work closely with the Service Delivery team/Action Owners to ensure the compliance of contractual obligations related to IT/BPO contracts. Identify the risk associated with the non-compliance of contractual obligation. Address contractual queries from engagement stakeholders in case of any ambiguity. Provide clarity on contract language by conducting contract research. Recommend contract change in case of any gap identified related to contractual clauses in the interest of the Capgemini as Service Provider. Draft, review and validate Contract Change Requests, Amendments, SOWs, Work Orders and provide the insights. Coordinate with Capgemini internal team form initiation till the execution of these contract documents. Process Improvement. Bring improvements in the existing business processes for optimization and meeting new quality standards. Drafting and negotiation of contract documents. Successfully negotiate contracts with compelling arguments Contract Review and Analysis Working with Contract Management tools Primary Skills Knowledge and experience (8+ years) in Contract Management Must be knowledgeable of the major elements of outsourcing contract(s). Understanding the complex outsourcing contractual structures. Knowledge in commercial and service level accepts of complex IT/outsourcing contracts Demonstrates strong verbal and written English language skills. Ability to write and speak clearly and effectivel Presentation Skills: Demonstrate good presentation and facilitation skills more productively and effectively Team Management Skills: Effectively communicate within the team, train and delegate assignments to meet timelines and requirements of a project. Leadership and Management Skills: Guide instruct and influence on the performance of the team. Consistently coach, encourage and empower the team teams to build trust and driving the companys performance Problem Solving Skills: Finding ways to solve problems quickly and effectively to avoid painful consequences. Secondary Skills Good verbal & written English communication
Posted 2 months ago
7 - 8 years
13 - 15 Lacs
Bengaluru
Work from Office
Business Analyst 6+ years Requirements Gathering, Creation and Management of User Stories for cross functional teams, and Stakeholder Management. Experience using Agile principles, including planning, and estimating with a continuous improvement mindset. Experience with Data Analysis and using data to influence business decisions. Creation of Data Mapping Documentation Understanding of the overall Data model and proven ability to apply strategy to new development. Understanding of Functional system design Endpoint Documentation, Data Dictionary Updates. knowledge on Oracle SQL
Posted 2 months ago
8 - 10 years
18 - 19 Lacs
Gurgaon
Work from Office
Roles and Responsibilities: SEO Manager will be responsible for the SEO strategy formulation, tasked with the improvement of the business's site visibility and raising the organic search rankings. Lead, coach and mentor the SEO team, ensuring the team has a vision and clear objectives Demonstrate strong planning and organizational skills with the ability to set targets prioritize effectively and make Decisions. Write and validate SEO SOWs and scoping Convince, and work closely with other counter parts & stake holders (Engineers, Content writers, agencies) Collect and analyze data, run experiments, and identify trends and insights to achieve maximum impact organically Auditing and analyze, identify issues, find the root cause, and experiment with solutions at scale to improve SEO performance Expert in driving hyper-local growth and rank business listings in GMB, increase visibility in local SEO Collect daily, weekly & monthly data and reports on traffic, rankings, and other SEO aspect Must have a proven track record of delivering high growth traffic for a business operating at scale Experienced trouble-shooter and user of relevant diagnostic tools An Engineering background with strong HTML, JavaScript & MS Excel skills Required Candidate profile: Between 8 years and 10 years of hands-on SEO experience on desktop Experience with web content management platforms such as Drupal & WordPress Understanding of web site development techniques, responses, consumer journey and conversion optimization is preferred Proactive and highly organised, with strong time management and planning skills Able to meet tight deadlines and remain calm under pressure Good at absorbing large amounts of information, with a general hunger for learning Innovative and creative, with a concise, precise and effective approach to problem solving Motivates, leads, and manages internal teams, working collaboratively to drive programs that meet our business objectives Must to have Attitude: 1. Dynamic professional with excellent interpersonal skills and has enterprising style of work. 2. Desired Traits: Self-starter, proactive, quick & adaptive. 3. Emotional intelligence to work and lead the team.
Posted 2 months ago
7 - 10 years
10 - 18 Lacs
Noida
Work from Office
We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927
Posted 2 months ago
7 - 10 years
10 - 18 Lacs
Noida
Work from Office
We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927
Posted 2 months ago
7 - 10 years
10 - 18 Lacs
Noida
Work from Office
We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927
Posted 2 months ago
7 - 10 years
10 - 18 Lacs
Noida
Work from Office
We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927
Posted 2 months ago
7 - 10 years
10 - 18 Lacs
Noida
Work from Office
We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927
Posted 2 months ago
7 - 10 years
10 - 18 Lacs
Noida
Work from Office
We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927
Posted 2 months ago
7 - 10 years
10 - 18 Lacs
Noida
Work from Office
We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927
Posted 2 months ago
3 - 5 years
0 Lacs
Chennai
Work from Office
Role: Sales Enablement Specialist Experience: 3 to 5 years Qualification: Any Graduate Location: Chennai (Work From Office) Employment: Full-time About the Role: We are seeking a Sales Enablement Specialist to manage and streamline post-onboarding documentation, ensuring accuracy, compliance, and efficiency in handling client contracts, employee agreements, and Statements of Work (SOWs). This role is crucial in supporting the sales, legal, and HR teams by maintaining seamless documentation workflows and enabling smooth post-sales operations. Key Responsibilities: Prepare and manage client contracts, employee agreements, and SOWs post-onboarding. Optimize documentation processes and ensure best practices. Work closely with sales, HR, legal, and operations to ensure smooth transitions from sales to execution. Close, coordinate, and follow up until the billing stage is completed. Act as a liaison between stakeholders to facilitate contract negotiations and approvals. Timely coordinate with the legal team across India and North America to ensure compliance. Maintain accurate records of all contractual documents and track key milestones. Provide guidance on document storage, retrieval, and version control for easy access. Ensure compliance with industry regulations, company policies, and contractual obligations . Assist in resolving documentation-related queries from employees and clients. Qualifications: 3+ years in Sales Enablement, Sales Operations, or Program Management . Experience in sales enablement content creation and process optimization . Strong knowledge of B2B sales processes, compliance, and CRM systems . Excellent written and oral communication skills for effective stakeholder coordination. Strong leadership, coordination, and project management skills . Ability to work in the US Shift North America Team . Role & responsibilities
Posted 2 months ago
4 - 7 years
6 - 9 Lacs
Bengaluru
Work from Office
Job Description: Codilar Technologies is seeking a highly motivated and experienced Business Development Manager to join our team from anywhere in India. The ideal candidate will have over 8 years of experience in sales, specifically within the digital commerce or IT services sector. This role demands a strategic thinker with strong sales acumen, exceptional communication skills, and a proven track record of exceeding sales targets. Key Responsibilities: Drive business development initiatives by identifying and pursuing new sales opportunities. Focus on expanding the client base and generating new business. Build and maintain strong relationships with potential clients, understanding their business needs and presenting suitable solutions. Utilize your previous expertise and experience in the realm of enterprise Ecommerce sales. Proactively engage in sales hunting by identifying and pursuing new sales opportunities, nurturing leads, and effectively closing deals to consistently meet or exceed sales targets. Maintain consistent follow-up with potential clients to move them through the sales pipeline and ensure a high conversion rate. Conduct effective product demonstrations and presentations to prospective clients, showcasing the value and benefits of our solutions Work smartly to identify the best approaches to create accurate proposals, estimations, and statements of work (SOW). Lead the entire sales cycle from prospecting to closing deals.Develop and deliver compelling presentations and proposals. Provide regular sales reports and forecasts to the Sales Head, ensuring transparency and accountability. Attend relevant industry events, trade shows, and conferences to represent Codilar Technologies, network with potential clients, partners, and industry influencers, and share valuable insights and leads with the internal team. Qualifications: 8+ years of experience in sales, with a strong focus on business development and sales hunting. Minimum 2 years of international sales experience in similar software services in US, South East Asia or Middle East Good knowledge in B2C/B2B e-commerce solutions, platforms, ecommerce features and allied web development services Experience in Magento or similar services sales is a strong advantage Excellent communication, negotiation, and presentation skills. Crafting persuasive, customized sales proposals. Thorough review of Statements of Work for alignment. Strong ability to understand client needs and present appropriate solutions. Ability to work independently and manage multiple tasks efficiently. Bachelor s degree in Business Administration, Marketing, or a related field. Other Details: Location:India Experience:8+years
Posted 2 months ago
2 - 4 years
4 - 6 Lacs
Noida
Work from Office
Overview: The Business & Events Project Manager is responsible for overseeing and executing high-impact events while managing related projects to ensure alignment with organizational goals. This role combines comprehensive project management and event planning. Candidates must be fluent in English and must work US based hours. Key Responsibilities: 1. Project Management: Lead and manage projects related to strategic initiatives and/or events, including pre-event preparations and post-event evaluations. Collaborate with senior leadership and key stakeholders to define project objectives, ensuring alignment with the companys strategic goals. Develop detailed event and project plans, including budgets, timelines, and key performance indicators (KPIs). Monitor project progress, resolve issues, and adjust plans as necessary to ensure project objectives are met. Provide administrative leadership and management on key organizational and strategic business projects. Manage primarily internal projects of small/medium sizes with varying complexity and impact. Lead project teams by performing project administration, project tracking, reporting, and other team-related activities. Maintain project status, provide weekly status reports, and other administrative tasks as needed. Facilitate meetings and successfully manage virtual project teams. Provide clear and accurate communication, promoting project visibility to stakeholders. Develop and maintain project plans. Define and validate any applicable requirements/specifications, milestones, deliverables, and success measures within project scope. Identify and manage risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget, and detailed project documentation. Manage SOW (statement of work) through the project lifecycle to ensure all contracted deliverables have been achieved. Resolve project issues to meet productivity, quality, and customer satisfaction. 2. Event Management: Oversee aspects of event planning and execution related to senior leadership vision and expectations, including creative, narrative, and overall experience. Partner with internal teams and external vendors to ensure seamless execution of events. Manage logistics related to senior leadership involvement as needed. Compile comprehensive reports on event and project outcomes, including attendance, financials, and stakeholder feedback. 3. Stakeholder Management: Serve as the primary point of contact for project and events stakeholders. 4. Documentation and Reporting: Maintain comprehensive documentation related to project and/or events planning, execution, and evaluation. Prepare and present reports on progress, outcomes, and lessons learned to senior management. Qualifications: Strong time management and organizational skills. Proven experience in event planning and project management. Excellent communication and interpersonal skills. Ability to build and maintain strategic relationships. Proficiency in project management tools and software. Candidates must be fluent in English and must work US based hours.
Posted 2 months ago
2 - 5 years
10 - 14 Lacs
Bengaluru
Work from Office
Engineer - Engineering Operations and Transformation Would you like to take ownership of our metrics and analysis Would you like to be part of successful team Join our Industrial and Energy Technology (IET) team Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team work to improve the quality of our Engineering processes. Partner with the best You will work primarily in engineering operations of Industrial and Energy Technology which includes, Gas Technology Equipments (GTE), Gas Technology Services (GTS), Industrial Solutions (IS), Industrial Products (IP) and Climate Technology Solutions (CTS). As an Engineer - Engineering Operations and Transformation, you will be responsible for: Developing and execute company outsourcing strategic initiatives within India engineering teams Involving global India stakeholders to provide regular updates to leadership team Execute actions/ initiatives to meet outsourcing contract obligations. Yearly SOW review, contract agreement, sourcing processes, Invoice processing with supplier revenue generations Review workload, participate the governance meeting, Implement actions. Frequent review rhythm with suppliers global stakeholder on project progress identify risk and propose mitigation plans. Act towards managing the capacity capabilities based on the global workloads. Facilitate the trainings fulfil Secondment as part of contract obligations. Monitor all KPI s as part of outsourcing contract and keep control through feedback mechanisms. Facilitate supplier audits follow through audit actions and closures. Working with Finance team towards financial closing activities on quarterly, yearly to have strong revenue to achieve better site rates. Working closely with Engineering team and suppliers to provide right training to develop the supplier competency, create capacity to support increased workload, work with cross functional teams and support Infrastructure set ups, keep rhythm of KPIs as part of the contract to meet the business commitments. Manage India Engineering supplier governance, participate in management reviews, audit reviews, execute contracts, develop capacity capabilities. The Engineer applies communication skills and knowledge of business goals, programs, or processes within a Product Line to ensure successful project outcomes. Execute to engage with customers to discuss, define, and present on current and future opportunities. Fuel your passion To be successful in this role you will: Have a minimum bachelor s degree in computers or equivalent. Have 2+ years of experience in Engineering operations , Digitalization, supporting strategic initiatives towards supplier management program management . Have knowledge on Power platform applications, business intelligence, data analytics Excel reporting s. Have experience in managing External contractors , Engineering suppliers, participate governance meetings. Be Proficient in OBIEE, Power apps, power BI applications. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits
Posted 2 months ago
2 - 5 years
7 - 11 Lacs
Bengaluru, Hyderabad
Work from Office
Overview The Commercial Business Analyst is an integral part of the Commercial Desk team within the Commercial Excellence organization at Blue Yonder. This team acts as a central hub to guide and support Sales through the internal processes required for deal closure. The team collaborates extensively with cross-functional teams such as Legal, Revenue Recognition, and HQ Approvals. As a Commercial Business Analyst supporting the Services Sales business, you will work within Blue Yonders business practices guidelines and quote-to-cash process to structure, obtain approvals and draft Services Work Orders for Blue Yonder s services engagements. You will collaborate across Blue Yonder to drive sales productivity and serve as a point of contact for sales executives, ensuring operational excellence through end-to-end "back office" processes. Your role involves proactively working with sales to develop and support creative business opportunities, ensuring that proposed deal structures and solutions align with company objectives, approval requirements, and policies. This position is designed to help you grow within the team, with the potential to progress to a Commercial Business Partner role, taking on more responsibility and becoming a trusted advisor to Sales on more complex deals as you gain deeper knowledge of Blue Yonders processes. What you ll do Establish and maintain positive, productive working relationships with Sales teams and other key stakeholders. Assist Sales with drafting Services Work Orders (SOWs) and manage CRM and CPQ data entry for certain deal elements. Guide Sales through Commercial Desk processes, including Blue Yonder s internal business approval process, facilitating business approvals according to the Blue Yonder Approval Matrix. Review, prepare the initial draft, and negotiate customer and partner-facing services-related orders, SOWs, agreements, and amendments based on established guidelines. Document obtained deal approvals and other necessary documentation. Draft clear and commercially sound SOWs for the deals you support. Review executed customer agreements to ensure compliance, completeness, and accuracy. Enforce company contracting guidelines, methodology and standard operating procedures. Determine bookings value for standard deals and apply bookings value adjustments in Salesforce as needed to ensure accuracy. Triage incoming requests for the team through the SOW workflow tool. Document and maintain internal team process and policy materials. Stay up-to-date on company processes, products, and new releases. Provide high-level customer service to internal and external customers. Perform ad hoc projects and duties as assigned. What we are looking for Customer service-oriented mindset. Positive, team-oriented attitude with a healthy sense of humor. Attention to detail and accuracy. Excellent analytical, problem-solving, and research skills. Ability to function independently as well as within a team effectively and efficiently. Highly organized and flexible, with the ability to prioritize and work effectively on multiple tasks in a demanding, fast-paced environment. Experience drafting and negotiating Professional Services, SaaS and/or software contracts. Understanding of legal, risk, and business impacts to contract language and deal velocity. Excellent written and oral communication skills. Ability to quickly adapt in a changing environment, including learning new tools and processes. Willingness to be flexible with working hours, especially at quarter ends and around year-end holidays, if needed. Experience working in a CRM system, especially Salesforce. Experience working in a software or SaaS company is a plus. Experience with CPQ systems is a plus. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posted 2 months ago
12 - 15 years
35 - 40 Lacs
Pune, Mumbai, Bengaluru
Work from Office
Zycus, a leader in SaaS procurement software, is seeking a Program Manager Implementation to drive end to end implementation of Source to Pay (S2P) and Procure to Pay (P2P) solutions who should have prior experience in digital transformation of SAP supply chain S4 technologies, or any procurement platforms like ARIBA, COUPA, IVALUA, JAGGER, and HANA. Role Responsibilities: Lead and oversee End to End implementation of Zycus Source to Pay (S2P) and Procure to Pay (P2P) solutions . He will be responsible to drive Continuous Improvement programs in Professional Services as per the Programs laid down by Management and Center of Excellence teams Lead and manage multiple challenging projects, catering to diverse industry verticals and geographical locations. Conduct kick-off meetings to establish project objectives, deliverables, and expectations. Track project progress and ensure timely delivery, evaluating time, cost, and quality parameters, while efficiently managing change requests. Draft and obtain sign-off on Statements of Work (SOW) with customers. Provide guidance and direction to the project team, facilitating weekly project status review meetings with both the team and customers. Identify and mitigate project risks, both internally and externally. Follow established processes, provide regular updates, and conduct one-on-one sessions with the team to foster effective project management practices and continuous learning. Efficiently resolve client/internal issues related to processed data or software. Travel to customer locations periodically for requirements gathering, project status updates, and action planning. Develop comprehensive project planning documents for sign-off. Foster a collaborative environment by enabling brainstorming sessions to explore innovative approaches. Ensure effective resource planning for project deliverables. 10-17 years proven experience in program management and project management within SaaS or ERP technology environments, with a focus on End to End implementation and digital transformation of Source to Pay (S2P) and Procure to Pay (P2P) solutions. Familiarity with supply chain S4 technologies and any procurement platforms such as ARIBA, COUPA, IVALUA, JAGGER, or HANA. Strong understanding of project management frameworks and best practices. Exceptional leadership, communication, and organizational skills. Bachelor s degree in Business, IT, or a related field; PMP or similar certification preferred Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Posted 2 months ago
10 - 15 years
14 - 19 Lacs
Mumbai
Work from Office
Zycus is looking for Program Manager - ERP Implementation having domain expertise and should have at least 10-15 years experienec in end to end implementation of eprocurement software . Candidate should have prior experience of working with e-procurement procure to pay or source to pay (P2P / S2P) products like SAP ARIBA, COUPA, IVALUA, BASWARE, JAGGAER or any other similar strategic sourcing / e-sourcing / procure2pay / Source2pay product suite. The Program Manager implementation will be responsible responsible for managing multiple challenging projects for Zycus . Handling multi geographical multivertical Fortune 1000 Global customers. Has an extensive experience in handling International customers. Role Responsibilities: Would be involved into Project / Program Management Would be responsible for stakeholder management - coordinating with Internal and external stake holders. Responsible for Managing multiple challenging projects for Zycus. Handling multi geographical multivertical Fortune 1000 Global customers Managing Kick-off meetings Tracking and delivering projects on time. Evaluate (time / cost / quality) change requests. SOW /Sign-off with customer Guide team towards deliverables to customers. Would be conducting formal weekly project status review meetings with team as well as with customer Project Risk Management and Mitigation (Internal External) Follow laid down processes, update weekly status and ensure to have weekly one on one in the team. Learn effective project management skills to deliver projects successfully. Understand and resolve issues (client/internal) with processed data / software effectively and efficiently Travel at regular intervals to customer locations for requirements gathering, project status updates, corrective / preventive action plan etc. Create project planning document for sign-off Enable brainstorming sessions with team to gather innovative approaches. Resource Planning. Education: Graduation/Post Graduation (Full time) Must have experience working with Tier 1/Tier 2 services based IT companies/Big 4 Consulting firms 10-15 years experience in End to End Implementation Project Management role is must Delivering multiple and complex projects (Preferably Application Development and Maintenance Projects) Good at Team Management Excellent oral written communication skills Should be proficient in client interactions Five Reasons Why You Should Join Zycus: 1. Industry Recognized Leader: Zycus is recognized by Gartner (world s leading market research analyst) as a Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner. Zycuss Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites. 2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises 3. Fast Growing: Growing Region at the rate of 30% Y-o-Y 4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus 5. AI Product Suite: Steer next gen cognitive product suite offering About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your # CognitiveProcurement journey with us, as you are # MeantforMore
Posted 2 months ago
10 - 15 years
14 - 19 Lacs
Bengaluru
Work from Office
Zycus is looking for Program Manager - ERP Implementation having domain expertise and should have at least 10-15 years experienec in end to end implementation of eprocurement software . Candidate should have prior experience of working with e-procurement procure to pay or source to pay (P2P / S2P) products like SAP ARIBA, COUPA, IVALUA, BASWARE, JAGGAER or any other similar strategic sourcing / e-sourcing / procure2pay / Source2pay product suite. The Program Manager implementation will be responsible responsible for managing multiple challenging projects for Zycus . Handling multi geographical multivertical Fortune 1000 Global customers. Has an extensive experience in handling International customers. Role Responsibilities: Would be involved into Project / Program Management Would be responsible for stakeholder management - coordinating with Internal and external stake holders. Responsible for Managing multiple challenging projects for Zycus. Handling multi geographical multivertical Fortune 1000 Global customers Managing Kick-off meetings Tracking and delivering projects on time. Evaluate (time / cost / quality) change requests. SOW /Sign-off with customer Guide team towards deliverables to customers. Would be conducting formal weekly project status review meetings with team as well as with customer Project Risk Management and Mitigation (Internal External) Follow laid down processes, update weekly status and ensure to have weekly one on one in the team. Learn effective project management skills to deliver projects successfully. Understand and resolve issues (client/internal) with processed data / software effectively and efficiently Travel at regular intervals to customer locations for requirements gathering, project status updates, corrective / preventive action plan etc. Create project planning document for sign-off Enable brainstorming sessions with team to gather innovative approaches. Resource Planning. Education: Graduation/Post Graduation (Full time) Must have experience working with Tier 1/Tier 2 services based IT companies/Big 4 Consulting firms 10-15 years experience in End to End Implementation Project Management role is must Delivering multiple and complex projects (Preferably Application Development and Maintenance Projects) Good at Team Management Excellent oral written communication skills Should be proficient in client interactions Five Reasons Why You Should Join Zycus: 1. Industry Recognized Leader: Zycus is recognized by Gartner (world s leading market research analyst) as a Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner. Zycuss Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites. 2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises 3. Fast Growing: Growing Region at the rate of 30% Y-o-Y 4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus 5. AI Product Suite: Steer next gen cognitive product suite offering About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your # CognitiveProcurement journey with us, as you are # MeantforMore
Posted 2 months ago
10 - 15 years
1 - 1 Lacs
Chennai
Work from Office
Responsible for Concept / Basic / Detail design for Mechanical systems as mentioned, Capable to develop detailed engineering of the mechanical systems as mentioned, but not limited to the above in new and/or existing production building Required Candidate profile You should have sound experience in mechanical systems in designing and installation works related to semiconductors, biopharma, laboratories, data centers, or process buildings.
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Description Peoplesoft FSCM Techno Functional ?7+ years of experience in PeopleSoft FSCM ?Good functional knowledge in PeopleSoft Inventory Billing AR AP AM Treasury and GL Modules and should be able to handle the below. oPerform Fit/ Gap analysis and documentation. oHandle keep/drop analysis and document the results. oImpact analysis of compare reports. oHandling application security requirements. ?Technical knowledge of the below PeopleTools ?Application Designer PeopleCode ?Application Engine Component Interface ?BI Publisher and PS Query ?Integration Broker ?Excel to CI File Layouts ?Experienced in working in PeopleSoft FSCM 9.2 and corresponding latest PeopleTools like 8.58 and 8.59 has an added advantage ?Experienced working in PeopleSoft Implementation and/or Upgrade project ?Translating customer requirements into PeopleSoft functional design and technical design ?Performing troubleshooting and problem resolution of complex application and interface issues ?Good understanding of software development life cycle management ?Good Knowledge of PeopleSoft best practices Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60234 (P) SAAS and SW Packages Development & Integration Local Role Name 6352 Application Consultant Local Skills 5718 PeopleSoft Financials Languages RequiredEnglish Role Rarity To Be Defined
Posted 2 months ago
4 - 8 years
8 - 12 Lacs
Gurgaon
Work from Office
Work Flexibility: Hybrid What you will do: Ensure project teams adhere to strategic direction of Global Sourcing, pur Negotiate and implement contracts and agreements (NDA s, SOW s, developmental agreements) supporting R&D Execute RFQ s and business award Perform formal supply chain risk analysis and propose and develop mitigation strategies Negotiate supplier cost reductions and NRE reductions during product development and continuous cost reduction initiatives through the project lifecycle May lead supplier portions of the projects What you need Bachelor s degree in Engineering, or Supply Chain Management, required 4 years engineering or supply chain management supporting new product introductions, required Medical Device, Pharmaceutical or other highly regulated industry experience, highly preferred Influencing and negotiation skills Ability to negotiate effectively to obtain best prices and terms on products, materials, and services Ability to effectively communicate and collaborate within all levels of the organization Ability to read, interpret and translate engineering drawings Ability to recognize risks and propose and develop contingency plans Travel Percentage: None
Posted 2 months ago
10 - 12 years
10 - 11 Lacs
Thane
Work from Office
Owns bid management end to end, right from initial RFI / RFP till submission and handover to delivery in a smooth and streamlined manner as per the defined bid plan Understanding and capturing business and technical requirements to define an appropriate solution. Would be involved in bid storyboarding, bid proposal creation, Bid pricing and final bid submission within deadlines. Would be required to work with the multiple GBLs, Technology practices, Delivery to get the integrated bid proposal created Ability to understand RFP customer requirements, map the right solutions, identify win themes and competitive differentiators to put a winning proposal Own end-to-end pricing, understand the various price optimization levers to help put up a competitive bid price Work with the legal team to ensure all the terms and conditions are signed off and legal approval is in place before the bid is submitted. Work on the contracting documents including MSA, SOW, NDA and others Need to support sales and field force with all business development activities, collaterals, customer support, presentations. Actively work with the field force in generating leads and winning new business Requirements An ideal candidate should have: Should have worked as a pre-sales consultant handling bids independently in IT Services or SAAS product company in Mumbai- 10-12 yrs of experience Should have appreciation of diverse technologies and disciplines to enable working across diverse opportunities Ability to create quality content, write crisp and high quality proposal responses Good written and verbal skills in English respective local languages. Should be conversant with financial numbers and excel sheets, MS word and powerpoint. Delivery management of IT services projects/programs preferred. Ability to work in a highly collaborative environment
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Vadodara
Work from Office
Job Description: Responsibilities for the Sr. Support Specialist I Provide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performance Provide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling all customer requests in a professional, positive, and dignified manner Provide training and consultation Develop knowledge in other domain areas Begin working within additional service offerings (Live Chat, Concierge, Phone Line) and participating in NRR-based projects (LOE/SOW) Effectively communicate (verbal, listening, and written) with team, leadership, and customers Create a positive team environment with motivation and energy Gain and maintain the trust and confidence of team members by demonstrating integrity, accountability, and flexibility Utilize clearing house to process claims Work claims within a 24-hour time period Identify rejection trends and work towards reducing them for customers Work with managed care networks and insurance carriers to process claims Resolve moderate to high complexity/priority requests with consistent quality Please Note: - Location: -Vadodara, Gujarat (Work from Office only) Shift: -US/Night Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
About SLK SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, weve helped organizations across diverse industries - insurance providers, financial service organizations, investment management companies, and manufacturers - reimagine their business and solve their present and future needs. At SLK, we champion diversity and inclusion, valuing the unique perspectives and talents each individual brings. We empower specially abled talent by fostering a supportive environment that welcomes every members abilities. Our goal is to create an innovative workspace enriched by diversity, providing reasonable accommodations to ensure everyone can contribute to our success. We invite candidates from diverse backgrounds to help us build a more inclusive future. BASIC INFORMATION ON THE POSITION Position Name: Consultant Mandatory/Required Skills Location Location: Mandatory/Required Skills: PURPOSE OF THE ROLE This role is responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU) and is accountable for building/sustaining relationships with customers, meeting revenue targets, building people competency, and regularly engaging with people at an onsite location in disseminating SLKs vision and values. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the PL targets set while working on new engagement Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence. Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly Collaborate with customers sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers. Collaborate with internal recruitment team for fulfilling onsite positions. Ensure Talent Management through upskilling, succession progression planning. Ensure attrition percentage is less than the prescribed value for the LOB/CBU. Ensure the required gross margins targets are met while onboarding the new candidates EDUCATION QUALIFICATION Degree: B.E, MBA Certifications (if any): Optional MINIMUM EXPERIENCE REQUIRED Overall (in years): 15-18 years Relevant (in years): 5 years DOMAIN/ FUNCTIONAL SKILLS Knowledge of domain of the vertical/business unit In-touch with key developments in the business across industry
Posted 2 months ago
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