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7.0 - 11.0 years
0 Lacs
noida, uttar pradesh
On-site
Experience: You should possess a minimum of 7-9 years of IT Vendor Management (Field Service Workforce) domain experience to be considered for the Lead (MVP) position at Iron Service Global. Job Description: As a Lead (MVP) at Iron Service Global, you will be responsible for leading a team through all phases of client acquisition (New Program Transition) of Field Services Operations process within strict timelines. Your duties will include understanding client requirements through SOW/NPT templates, identifying gaps between client requirements and ISG delivery capabilities in the USCA region, workforce capacity planning, predictive profit delivery, and implementing innovative data-driven project planning and execution strategies. You must have prior experience leading a remote and on-site team, driving performance management through KPIs, fostering a fair and competitive environment, ensuring adherence to program processes and compliance, and developing strong partnerships with vendors. Your role will also involve workforce management/procurement, differentiation between field resource categories, and providing cross-functional support. Job Responsibilities: - Build workforce supply chain solutions as per customer SOW. - Identify cost-saving opportunities continuously and measure team performance through predefined KPIs. - Handle escalations from internal stakeholders within stipulated SLA. - Prepare detailed Cost Analysis of program activities, Vendor Quotes, and perform Cost comparison. - Support Sales team in pre-bid activities as required. - Create scalable templates in Excel for program deliverables. - Ensure daily profit achievement through worker cost negotiations. - Plan team capacity effectively. - Build high-performing teams and maintain accountability for Vendor Management Team success. - Propose process improvements to enhance Service Delivery. - Manage conflicts, drive teams to remediate problems, and ensure efficient task completion. - Lead and manage Vendor Management team to review incidents, problems, and operational issues. - Assist in resource planning, onboarding, and training. - Create a high-performance culture within the department. - Define and measure new KPIs for performance management initiatives. - Ensure financial goals are met, comply with company policies, and provide performance analyses. - Review and report Vendor performance metrics and ensure Service Levels are met. - Manage requisition activity, oversee VMS technology, and ensure quality profiles are sourced. - Prepare reports for management review to optimize costs and enhance efficiency. - Provide SOP training and updates to supplier and internal team on VMS technology use. - Participate in RFI/RFP process for deals. - Implement setup for Primary and Secondary Vendors. - Provide standard program reporting to internal stakeholders. - Drive cost-saving initiatives without compromising service quality. - Knowledge of cost-drivers and vendor market dynamics in field services industry. - Ensure Technicians are assigned and reach sites as per SLA. - Familiarity with portals like Ticketmaster, ServiceNow, SFDC, Freshdesk, Zendesk, Jira. - Ensure appropriate approvals are in place before executing documents. - Knowledge of Background verification requirements and drug tests as per local laws. Required Skills: - Experience in manpower hiring in EMEA region. - Skilled in manpower sourcing for managed IT services. - Proficient in identifying cost-saving initiatives. - Expert negotiator with vendors on commercial terms. - Strong leadership skills with attention to detail. - Escalation handling and risk mitigation experience. - Ability to handle pressure and meet deadlines. - Work independently and collaboratively in a team. - Influence cross-functional teams and peers. - Excellent interpersonal, communication, and public speaking skills.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a Data Engineer focusing on presales activities, you will collaborate closely with customers to design and propose robust data solutions that are in line with their business objectives and technical landscape. Your main responsibility will be taking ownership of presales activities, working hand in hand with sales and delivery teams to understand customer requirements thoroughly and create compelling solution offerings. Your role will involve driving the positioning of Data Engineering and Cloud services, ensuring that the proposed solutions are technically feasible and aligned with the specific needs of the customers. You will be expected to develop and present high-level architecture, solution blueprints, and technical proposals, as well as lead technical discussions, respond to RFPs/RFIs, and support in the preparation of Statements of Work (SOW). Collaboration with cross-functional teams, including sales, product, delivery, and engineering, will be crucial to ensure a smooth transition from solution design to execution. It will also be essential for you to stay up to date with industry trends and emerging technologies within data engineering and cloud domains. To excel in this role, you should possess 7 to 10 years of experience in Data Engineering, demonstrating a strong hands-on understanding of modern data pipelines, cloud platforms such as AWS, Azure, or GCP, and big data technologies. Your proven expertise in solutioning and presales activities will be vital in engaging with enterprise customers and translating their business problems into scalable data solutions effectively. Moreover, a solid grasp of cloud architecture, data lake/warehouse design, and data processing frameworks is essential. Experience in working with mid to large-sized enterprise customers, along with prior exposure to SOW creation, proposal writing, and technical presentations, will be advantageous. Excellent communication and stakeholder management skills are also key requirements for this role. Furthermore, your experience in team handling and leadership skills will be crucial for this position. The preferred location for this role is Bengaluru, and candidates with a 30-day notice period will be given preference. If you have a background as a Data Engineer with a focus on Solutioning and Presales, this opportunity could be an ideal match for you.,
Posted 3 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
Vijayawada
Work from Office
We're Hiring: IT Procurement Specialist Location: Vijayawada Experience: 5-10 Years | Type: Full-Time | Industry: IT Procurement, Public Sector, Contract Management Are you experienced in procuring IT solutions and managing vendor contracts within government frameworks? Were looking for an IT Procurement Specialist who can lead strategic sourcing initiatives, ensure compliance, and drive value from technology vendors. Role Overview As an IT Procurement Specialist, you’ll lead procurement operations for software, hardware, and cloud-based services while ensuring alignment with both technical requirements and regulatory standards. Key Responsibilities Design and execute IT procurement strategies covering software, hardware, and professional services Draft and review RFPs, SoWs, and contract documentation Ensure compliance with government procurement policies and standards Analyze vendor proposals through technical and financial evaluation frameworks Negotiate contract terms, SLAs, pricing, and renewal terms with vendors Required Skills In-depth knowledge of government procurement frameworks and practices Proven experience in IT contract management, vendor evaluation, and strategic negotiation Familiarity with low-code/no-code platforms, AI tool sourcing, and cloud service procurement Ability to manage complex procurement lifecycles in a regulated environment Preferred Certifications CIPS – Chartered Institute of Procurement & Supply ITIL – For IT Service Management Role & responsibilities Preferred candidate profile
Posted 1 month ago
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