1+ year retail sales experience Strong communication skills Ability to meet sales targets Build lasting client relationships Handle billing & stock accurately Flexible hours, polished appearance Passion for jewellery & fashion
Role & responsibilities Welcome and engage customers, providing personalised assistance in selecting fine jewellery. Develop in-depth knowledge of the brands collections, materials, and craftsmanship to confidently present and explain products. Achieve individual and store sales targets while ensuring a high level of customer satisfaction. Build and maintain strong client relationships, including following up with customers for repeat business and referrals. Handle billing, invoicing, and ensure accurate documentation of sales transactions. Maintain visual merchandising standards and ensure the boutique is always presentation-ready. Stay updated with current trends in jewellery and luxury retail to offer informed advice to customers. Support boutique events, product launches, and promotional activities. Address and resolve customer concerns or queries with professionalism. Collaborate with the boutique team to deliver seamless service and achieve overall business objectives. Preferred candidate profile Graduate in any discipline; additional certification in fashion, luxury retail, or gemology is a plus. 2 to 4 years of experience in retail jewellery sales, preferably in silver, fashion, or luxury jewellery. Strong product knowledge of jewellery, gemstones, and current fashion trends. Excellent communication and interpersonal skills with the ability to build lasting client relationships. Well-groomed, presentable, and confident in dealing with high-value clientele. Target-driven with a proven track record of achieving or exceeding sales goals. Comfortable with POS systems, billing processes, and CRM tools. Flexible to work retail hours, weekends, and special events.