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5.0 - 10.0 years

2 - 6 Lacs

Hyderabad

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Req ID: 321100 We are currently seeking a Agentforce Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Why the Role Is Important: Our Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: "¢ Perform development, testing, implementation, documentation within the SalesForce.com platform "¢ Salesforce developer resource who will support dashboarding, data analysis and visualization needs for the team. "¢ Develop and maintain Lightening Web Components, Visualforce, Apex, and integrations to other third-party solutions "¢ Act as the first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders "¢ Prepare/Review Test Scripts and Unit testing of changes "¢ Provide training, support, and leadership to the larger project team "¢ Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended standards "¢ Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk operations might be validated. "¢ Force.com"Apex, Visualforce, Triggers, SOQL, SOSL, API, Flows, LWC, Web Services (SOAP & REST)Sales Cloud, LWC, Javascript, CSS, Salesforce Packages, Jenkins, Agile methodology, CI/CD" Required Qualifications: "¢ 5+ years"™ experience in a Salesforce consulting role that include completing at least 5 projects in a development role "¢ Salesforce Platform Developer II Certification "¢ Salesforce Certified Platform Developer-I "¢ Salesforce Certified App Builder "¢ Familiarity with Ja vascript, CSS, Splunk Analytics "¢ 5 years+ experience developing custom business logic in APEX, writing test classes, creating Lightning Web Components, Visualforce Pages and Triggers "¢ 5 Years+ experience in SFDC Developing custom business logic in Apex, creating Lightning Web Components, Visualforce Pages, and Triggers Preferred Experience: "¢ Prior experience with a software development methodology, Agile "¢ Knowledge of Reports & Dashboards, SOQL & SOSL "¢ Knowledge of Lightning Application on Aura Framework "¢ Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting "¢ Experience with data migration using Data Loader

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5.0 - 10.0 years

8 - 12 Lacs

Pune

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Req ID: 316242 We are currently seeking a Digital Solution Cnslt. Sr. Consultant to join our team in Pune, Mahrshtra (IN-MH), India (IN). Why the Role Is Important: Our Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: "¢ Perform development, testing, implementation, documentation within the SalesForce.com platform "¢ Salesforce developer resource who will support dashboarding, data analysis and visualization needs for the team. "¢ Develop and maintain Lightening Web Components, Visualforce, Apex, and integrations to other third-party solutions "¢ Act as the first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders "¢ Prepare/Review Test Scripts and Unit testing of changes "¢ Provide training, support, and leadership to the larger project team "¢ Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended standards "¢ Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk operations might be validated. "¢ Force.com"Apex, Visualforce, Triggers, SOQL, SOSL, API, Flows, LWC, Web Services (SOAP & REST)Sales Cloud, LWC, Javascript, CSS, Salesforce Packages, Jenkins, Agile methodology, CI/CD" Required Qualifications: "¢ 5+ years"™ experience in a Salesforce consulting role that include completing at least 5 projects in a development role "¢ Salesforce Platform Developer II Certification "¢ Salesforce Certified Platform Developer-I "¢ Salesforce Certified App Builder "¢ Familiarity with Ja vascript, CSS, Splunk Analytics "¢ 5 years+ experience developing custom business logic in APEX, writing test classes, creating Lightning Web Components, Visualforce Pages and Triggers "¢ 5 Years+ experience in SFDC Developing custom business logic in Apex, creating Lightning Web Components, Visualforce Pages, and Triggers Preferred Experience: "¢ Prior experience with a software development methodology, Agile "¢ Knowledge of Reports & Dashboards, SOQL & SOSL "¢ Knowledge of Lightning Application on Aura Framework "¢ Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting "¢ Experience with data migration using Data Loader

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4.0 - 9.0 years

4 - 8 Lacs

Pune

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Req ID: 323394 We are currently seeking a Sales and CPQ developer to join our team in Pune, Mahrshtra (IN-MH), India (IN). Basic Qualifications—4+ years of Salesforce consulting experience — 4 years within CPQ and sales cloud space (i.e., 2+ years in Salesforce CPQ implementation, Additional 3+ years"™ experience in other CPQ platforms) — 2+ years Salesforce CPQ implementations — Proven experience implementing CPQ solutions including enterprise architecture, leading a team through ERP integration, & understanding of down-stream processes such as billing, provisioning, etc. — Salesforce CPQ and sales cloud Specialist Certification Preferred Qualifications: — 4+ years CPQ and sales cloud end to end project implementations — Experience with Salesforce administration, configuration, & tools like process builder — Experience with RESTful Service Architecture & CPQ API"™s & QCP (quote calculator plug-in) is a plus — Experience with CPQ deployment tools such as Prodly — Strong CPQ configuration experience and system administration "¢ Troubleshoot and resolve CPQ-related issues, including pricing, discounts, and product configuration logic. — Strong functional knowledge of OOTB Capabilities — Strong knowledge of designing Architecture Diagrams and Data flows — Strong problem-solving skills — Knowledge of End-to-End Order Management lifecycle — Knowledge of Agile methodologies and understanding of software development process — Knowledge of lightning web components & how to address UI/UX requirements effectively when deploying CPQ to channel/distributors/partners — Well-versed with Salesforce security model and Communities experience is a plus — In depth understanding of CPQ architecture (Data, Logic Layers, Data Layers), data models, customizations & extensions — Excellent verbal and written communication skills with ability to tailor messaging to audience — Capable of recommending best practice solutions based on project and business needs and owning overall design of the technical application — Hands on experience on Salesforce Data Loader — Sales Cloud Certification, Salesforce Administrator Certification, App Builder — Technical skills related to Apex and other languages is appreciated but not a requirement Skills Salesforce CPQ Apex Visualforce SOQL REST/SOAP APIs JavaScript Salesforce Lightning Data Migration"

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8.0 - 13.0 years

2 - 6 Lacs

Chennai, Gurugram, Bengaluru

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Job TitlenCino/Salesforce Developer Summary: Are you passionate about transforming the banking and financial services landscape through cutting-edge technologyAs an nCino/Salesforce Developer, you will play a pivotal role in our digital transformation journey, leveraging your expertise to design, develop, and implement solutions that optimize our workflows and enhance client experiences. You will work closely with a collaborative team of professionals who are committed to leveraging the nCino platform/Salesforce to drive operational excellence and deliver innovative solutions. Join us in shaping the future of our organization while advancing your career in a dynamic and supportive environment! Detailed Responsibilities: - Design, develop, and implement robust nCino/Salesforce applications tailored to enhance business operations and user experience. - Collaborate with stakeholders to gather requirements, translate them into technical specifications, and provide innovative solutions that meet business needs. - Customize Salesforce and nCino functionality, including but not limited to data modeling, user interface design, and workflow automation. - Conduct thorough testing and debugging of applications to ensure high performance, security, and reliability. - Perform ongoing maintenance and enhancements for existing nCino and Salesforce applications, ensuring they stay current with evolving internal processes and industry standards. - Stay updated with the latest industry trends, nCino development best practices, and Salesforce features to continuously improve our platforms. - Provide training and support to end-users, promoting effective utilization and adoption of nCino and Salesforce applications across teams. - Collaborate with cross-functional teams, including business analysts, project managers, and UI/UX designers, to ensure seamless project execution and delivery. Must-Have Qualifications: - Min. 8+ years of overall experience in IT. - nCino experience is a must. - Proven experience as a Salesforce Developer with hands-on experience in nCino development and customization. - Strong proficiency in Salesforce Apex, Visualforce, Lightning components, and SOQL, as well as nCino"™s capabilities and functionalities. - Familiarity with Salesforce integrations, REST/SOAP APIs, and data migration tools. - Experience with Agile development methodologies and version control systems (e.g., Git). - Excellent problem-solving skills, with a keen attention to detail and the ability to work independently. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

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8.0 - 13.0 years

4 - 8 Lacs

Hyderabad

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Req ID: 327084 We are currently seeking a Senior Salesforce FSC developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). key Responsibilities: "¢ Develop and maintain customized solutions in Salesforce Financial Services Cloud, including Apex, Flows, and Lightning Web Components (LWC). "¢ Design and implement SSO authentication flows for Salesforce mobile applications using industry standards such as SAML, OAuth 2.0, and OpenID Connect. "¢ Build and support integrations between Salesforce and third-party systems using REST/SOAP APIs, Platform Events, and middleware tools (e.g., Mulesoft, Boomi). "¢ Collaborate with enterprise security teams and mobile developers to ensure seamless and secure access across platforms. "¢ Contribute to technical design documents, integration mappings, and deployment plans. "¢ Troubleshoot complex issues across web and mobile environments and drive root cause analysis and resolution. "¢ Follow coding best practices, perform code reviews, and ensure documentation for all deliverables. "¢ Participate in Agile ceremonies and work closely with product owners, architects, and QA teams Required Skills & Qualifications: "¢ 5"“8 years of experience in Salesforce development with a focus on Financial Services Cloud (FSC). "¢ Strong understanding of Salesforce data model, FSC-specific objects (e.g., Financial Accounts, Households, Goals). "¢ Hands-on experience with SSO implementation for mobile Salesforce apps using protocols like SAML, OAuth2, or OpenID Connect and Integration Patterns "¢ Proficiency in Apex, LWC, Flows, SOQL, and system integration techniques. "¢ Working knowledge of Salesforce Mobile SDK or experience integrating Salesforce with custom mobile apps. "¢ Salesforce Platform Developer I certification (mandatory); FSC or Identity & Access Management certification preferred. "¢ Strong analytical and debugging skills with attention to detail. Nice to Have: "¢ Prior experience in financial services, banking, or insurance domains . Familiarity with mobile security best practices and device-level authentication.

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5.0 - 10.0 years

5 - 10 Lacs

Chennai, Gurugram, Bengaluru

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Req ID: 326791 We are currently seeking a Digital Solution Cnslt. Sr. Consultant to join our team in Pune, Mahrshtra (IN-MH), India (IN). How You"™ll Help Us: As a B2B Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc. You"™ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You"™d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill building. Why the Role Is Important: Our B2B Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of CPQ Jr. Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: — Develop custom solutions using Salesforce functionality (APEX, SOQL, Visual Force, SOSL, Service CLOUD Lightning Components, integrations to third party solutions etc.) — Develop solutions based on requirements with direction from SA, & work to unit test work from the entire team with Service CLOUD — Translate simple to complex user stories into functional and actionable software within the Salesforce environment — Participate in daily stand ups, team status meetings, bug reviews and triaging and contribute information to status, risk, and issue reports, experince Cloud 39 Master | EAS - SFDC — Ensure functionality is delivered per the SOW. Identify deviations and communicate to project leadership. — Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, o bugs, events, incidents, requests, changes, problems, etc. — Implement enhancements, custom objects, & extensions including pleasing UI/UX screens. Utilize your expertise to address UI/UX requirements effectively in o the B2B Space to design cutting edge store fronts. Required Qualifications: — Minimum 5+ years"™ experience in SFDC Development using Apex Classes, Visualforce Pages, Triggers, Service CLOUD , experience cloud — Minimum 3+ years in IT consulting — Minimum of 1 E2E project in the B2B space — Experience developing on the B2B Lightning product, minimum 2+ years of experience with with lightning web components, Aura, etc. — 6 months of experience designing, implementing, or maintaining Cloud Craze Solutions — Certified Salesforce Platform Developer I Certification Required Preferred Qualifications: — 7+ years in the Salesforce development space — 10+ years of I.T. experience in the development space — Additional Salesforce developer track certifications — Experience Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting — Experience with developing extensions using custom objects & adding custom fields, page layouts, record types, lookup relationship, master-detail o relationships — Experience with RESTful Service Architecture is a plus, experience with API development experience a plus — Experience cloud / Communities experience a big plus — Knowledge of E2E Order Management lifecycle also appreciated but not a requirement — Experience with data migration using Data Loader — Understanding of CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions. — Knowledge of End-to-End Order Management lifecycle also appreciated but not a requirement — Nice to haveCloudCraze or B2B Lightning configuration experience and system administration — Technical skills related to Apex, ability to design & develop visual force pages and other programming languages desirable — Experience with RESTful Service Architecture is a plus — Experience with API development experience a plus — Experience cloud / Communities experience a big plus Ideal Mindset: — Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. 40 Master | EAS - SFDC — Analytical. You like to dissect complex processes and can help forge a path based on your findings. "¢ Strong work ethic. You are a team player and lead by example. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

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5.0 - 10.0 years

4 - 9 Lacs

Chennai, Gurugram, Bengaluru

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Req ID: 325132 We are currently seeking a Salesforce senior Developer to join our team in Pune, Mahrshtra (IN-MH), India (IN). Job Summary We are seeking a highly skilled Senior Salesforce Developer with extensive experience in Lightning Web Components (LWC) and a foundational understanding of Salesforce Data Cloud. The ideal candidate will have advanced LWC development skills and a strong understanding of Salesforce development best practices, with the ability to integrate these skills with Salesforce Data Cloud in a meaningful way. This role is critical for building sophisticated, scalable, and performance-optimized Salesforce applications. Key Responsibilities LWC Development & Salesforce Expertise "¢ Design and implement advanced LWC applications that integrate with Salesforce back-end logic and third-party systems. "¢ Create dynamic and highly interactive user interfaces using LWC, Apex, and other Salesforce technologies. "¢ Optimize LWC components for performance, including lazy loading, caching, and efficient DOM manipulation. "¢ Develop solutions leveraging Salesforce APIs, Apex, Platform Events, and Integration Patterns. "¢ Lead the development of complex front-end components and workflows to enhance the Salesforce user experience. "¢ Ensure best practices in security, scalability, and maintainability for all Salesforce applications. Salesforce Data Cloud (Foundational Knowledge) "¢ Understand Salesforce Data Cloud (CDP) concepts, including data ingestion, unification, and segmentation. "¢ Support the configuration of Data Cloud data models and integration with Salesforce apps, such as Sales Cloud and Service Cloud. "¢ Collaborate with the data team to ensure effective data management and activation across Salesforce ecosystems. "¢ Assist in the setup and maintenance of Data Cloud environments to support business-driven use cases. Required Qualifications & Skills Salesforce & LWC Expertise "¢ 5+ years of experience in Salesforce development, including advanced LWC, Apex, and Aura components. "¢ Strong proficiency in JavaScript (ES6+), TypeScript, and CSS for front-end development. "¢ In-depth knowledge of event-driven architecture, Apex classes, and Visualforce. "¢ Hands-on experience with Salesforce integrations using REST/SOAP APIs and Platform Events. "¢ Ability to implement complex UI/UX designs with dynamic components and seamless user interactions. Salesforce Data Cloud (Foundational Knowledge) "¢ Basic understanding of Salesforce Data Cloud (CDP) concepts and its role in customer data unification and segmentation. "¢ Experience with Salesforce Data Cloud integrations (e.g., with Marketing Cloud, Sales Cloud, or Service Cloud). "¢ Comfortable working with data models, data transformation, and identity resolution processes. Certifications (Preferred & Highly Valued) "¢ Salesforce Certified Data Cloud Consultant (nice-to-have) "¢ Salesforce Certified JavaScript Developer I "¢ Salesforce Certified Platform Developer I & II "¢ Salesforce Certified Experience Cloud Consultant (nice-to-have) Soft Skills & Additional "¢ Strong problem-solving and debugging skills. "¢ Excellent communication and ability to collaborate with cross-functional teams. "¢ Experience with Agile/Scrum development methodologies. "¢ Ability to mentor junior developers and provide technical leadership. Experience with Apex, Visualforce, and Lightning Web Components (LWC) Deep understanding of Salesforce data model (Objects, Relationships, SOQL/SOSL) Proficient in Integration techniques (REST/SOAP APIs, Platform Events, External Services) Strong grasp of Governor Limits and how to write efficient, scalable code Familiarity with Salesforce DX, Git, CI/CD pipelines Experience with declarative tools (Flows, Process Builder, Approval Processes) and when to use them over code Can evaluate trade-offs between config vs code Comfortable working in Agile environments, using tools like JIRA, Asana, etc. Strong understanding of unit testing, test coverage, and writing tests that mimic real business scenarios Implements and follows code review and branching strategies Can communicate technical solutions to both devs and non-dev stakeholders Aware of Salesforce product suite (Sales Cloud, Service Cloud, Experience Cloud, CPQ, etc.) Keeps up with Salesforce releases and best practices Holds certifications like Platform Developer I & II, possibly Application/System Architect Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

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7.0 - 12.0 years

27 - 42 Lacs

Kochi

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Skill: Salesforce LWC Location : Kochi Experience : 3 Years - 12 Years Job Summary The Sr. Developer role is crucial for driving technical excellence within our Salesforce platform. With a hybrid work model and day shift the candidate will leverage their extensive experience to enhance data governance practices. This position does not require travel ensuring focus on delivering impactful solutions. Responsibilities Develop and implement Salesforce solutions that align with business objectives and enhance operational efficiency. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Ensure the integrity and security of data within the Salesforce platform adhering to best practices in data governance. Optimize Salesforce functionalities to improve user experience and streamline business processes. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain system reliability. Provide technical guidance and mentorship to junior developers fostering a culture of continuous learning and improvement. Conduct regular system audits to ensure compliance with organizational standards and industry regulations. Stay updated with the latest Salesforce features and technologies to drive innovation and competitive advantage. Design and execute test plans to validate system performance and functionality. Implement automation strategies to reduce manual tasks and increase productivity. Collaborate with stakeholders to identify opportunities for system enhancements and process improvements. Document technical specifications and system configurations for future reference and training purposes. Monitor system performance and make necessary adjustments to optimize resource utilization. Qualifications Possess a strong background in Salesforce development with proven expertise in customizing and configuring the platform. Demonstrate proficiency in Apex Visualforce and Lightning components to create robust and scalable solutions. Exhibit knowledge of data governance principles and practices contributing to effective data management strategies. Have experience in integrating Salesforce with other enterprise systems ensuring seamless data flow and interoperability. Show capability in developing and executing test plans to ensure system reliability and performance. Display excellent problem-solving skills with the ability to troubleshoot complex technical issues efficiently. Maintain a proactive approach to learning staying abreast of industry trends and emerging technologies. Certifications Required Salesforce Certified Platform Developer I Salesforce Certified Administrator

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5.0 - 8.0 years

6 - 11 Lacs

Bengaluru

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About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Salesforce Service Cloud. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 9.0 years

5 - 9 Lacs

Chennai, Bengaluru

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We are seeking a Salesforce Lightning Developer with 4+ years of experience in Salesforce development and digital transformation projects . The ideal candidate will have expertise in Salesforce Sales, Service, and Experience Clouds , along with hands-on experience in Lightning Web Components (LWC) and Apex programming . You will play a key role in implementing and optimizing Salesforce solutions, ensuring seamless integrations and system enhancements. Primary Skills Develop and implement Salesforce solutions across Sales, Service, and Experience Clouds. Work on 2-3 Salesforce implementation projects, ensuring best practices in development. Design and develop Visualforce pages and Lightning Web Components (LWC). Perform SOAP/REST API integrations to facilitate seamless data exchange. Optimize and maintain Salesforce platform features, ensuring adherence to governor limits. Involve in the entire development cycle, including analysis, design, coding, testing, deployment, and production support. Troubleshoot and resolve technical challenges in a multi-vendor environment. Stay updated on the latest Salesforce advancements and apply them effectively. Communicate effectively with stakeholders, ensuring clear documentation and technical guidance.

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7.0 - 12.0 years

10 - 14 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Technical Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Provide technical guidance and expertise to the team- Ensure timely delivery of high-quality applications Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of Salesforce best practices and design patterns- Hands-on experience with Salesforce configuration and customization Additional Information:- The candidate should have a minimum of 7.5 years of experience in Salesforce Technical Architecture- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and contribute to key decisions in application development. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of Salesforce Lightning Web Components- Conduct code reviews and provide technical guidance to team members- Stay updated on the latest Salesforce technologies and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components- Strong understanding of Salesforce development best practices- Experience with Salesforce integration and customization- Knowledge of Salesforce security and data management- Good To Have Skills: Experience with Salesforce Aura Components Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Lightning Web Components- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Conga CPQ Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work on developing solutions that enhance business operations and streamline processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to design, develop, and implement Salesforce Conga CPQ solutions.- Customize and configure Salesforce CPQ to meet specific business needs.- Develop and maintain integrations between Salesforce CPQ and other systems.- Provide technical expertise and guidance on Salesforce CPQ best practices.- Assist in troubleshooting and resolving technical issues related to Salesforce CPQ. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CPQ.- Strong understanding of Salesforce platform and its capabilities.- Experience in Salesforce CPQ implementation and customization.- Knowledge of Salesforce CPQ pricing and quoting processes.- Good To Have Skills: Experience with Salesforce Lightning Platform. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Conga CPQ.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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12.0 - 15.0 years

4 - 8 Lacs

Chennai

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Development Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also focusing on the development of new features to meet client needs. You will be responsible for troubleshooting issues and providing solutions that enhance the overall functionality of the applications you work on, ensuring a seamless user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with client expectations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Development.- Strong understanding of Apex programming language and Visualforce.- Experience with Salesforce Lightning components and frameworks.- Familiarity with Salesforce APIs and integration techniques.- Ability to implement and customize Salesforce applications based on client requirements. Additional Information:- The candidate should have minimum 12 years of experience in Salesforce Development.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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12.0 - 15.0 years

4 - 8 Lacs

Bengaluru

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Development Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also focusing on the development of new features to meet client needs. You will be responsible for troubleshooting issues and optimizing application performance, ensuring that the solutions you provide are effective and efficient. Your role will require you to stay updated with the latest technologies and best practices in software development, contributing to a culture of continuous improvement and innovation within the team. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior professionals to foster their growth and development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Development.- Strong understanding of Apex programming language and Visualforce.- Experience with Salesforce Lightning components and frameworks.- Familiarity with Salesforce APIs and integration techniques.- Ability to implement and customize Salesforce applications based on client requirements. Additional Information:- The candidate should have minimum 12 years of experience in Salesforce Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

5 - 8 Lacs

Mumbai, Hyderabad, Pune

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3+ years of experience in custom application development across the full software development lifecycle. 2+ years of experience working on Salesforce (Sales Cloud, Service Cloud) enterprise integrations. 1+ years of experience with Vlocity implementation is a plus. 2+ years of experience with the Salesforce Lightning platform. Salesforce.com Certified Developer Salesforce.com Certified Administrator is a plus Vlocity Certified Platform Developer Benefits: Multiple Office Locations: Hyderabad / Pune / Bangalore / Mumbai

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce CG Cloud Retail Execution Development Good to have skills : React.jsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and contribute to key decisions in application development. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of new features- Conduct code reviews and ensure coding standards are met- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CG Cloud Retail Execution Development- Good To Have Skills: Experience with React.js- Strong understanding of Salesforce platform and development- Experience in building and customizing Salesforce applications- Knowledge of Salesforce integration and data migration- Ability to troubleshoot and debug complex issues Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce CG Cloud Retail Execution Development- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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12.0 - 15.0 years

10 - 14 Lacs

Pune

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead in SAP FICO, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Preferably having Life Sciences experience working in a Pharmaceutical client.- Has experience implementing new enhancements, configurations and custom objects.- Has expertise on GL, AP/AR, Asset Accounting and CO configurations.- Asset Accounting module experience. Asset Tax depreciation calculation knowledge is preferred but not required.- Special Purpose Ledger Configuration is required- Controlling Internal Orders, Cost Center, Profit Centers, Product Costing- Account Payable configurations, payment process, payment mediums- Account Receivables configurations, Lockbox process, House banks- Accrual Engine (Manual Accrual Object Process)- Tax configurations- Substitution and Validation Rules- MM, PP and SD integration with FICO is preferred- FICO Month End and Year process experience is required- Readsoft and Taulia, GLSU [General Ledger Spreadsheet uploader] (preferred these are bolt-on applications with SAP)- Having working EDI knowledge is preferred Professional & Technical Skills: - Must Have Skills: Proficiency in SAP FI CO Finance.- Strong understanding of financial reporting and analysis.- Experience with integration of SAP modules.- Ability to troubleshoot and resolve application issues.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 12 years of experience in SAP FI CO Finance.- This position is based at our Pune office.- A 15 year full time education is required. Qualification 15 years full time education

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1.0 - 4.0 years

3 - 8 Lacs

Hyderabad, Pune, Bengaluru

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LocationsBangalore, Pune, Hyderabad, Ahmedabad, Indore What you can expect in the role 1.Admin/Configure Salesforce applications 2.Code for SF applications 3.Able to configure Conga/Apttus CPQ & Billing solutions 4.Must be able to setup products and pricing 5.Able to provide the best possible solution and architecture approach. 6. You are demonstrating deep Contract Management business acumen 7. You are the Conga Contract Lifecycle Management (CLM) expert to shape the future of CLM systems of customers of Globant. 8. You have end-to-end responsibility for planning, designing, and implementing the future CLM in a Salesforce ecosystem. What do we expect from you: 1. Salesforce admin/configuration 2. Conga (Apttus) CPQ / Pricing 3. Conga (Apttus) Billing 4. Salesforce coding/Apex 5. Design and architecture of Salesforce based applications. 6.Hands-on experience with multiple Conga CLM implementations 7.Functional knowledge of Contract Lifecycle Management processes 8.Experience producing requirements and solution design documents

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2.0 - 6.0 years

6 - 11 Lacs

Mysuru

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As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Salesforce Service Cloud experience. Salesforce Lightning Framework experience. Salesforce configuration and customization. Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC Preferred technical and professional experience Excellent written and verbal interpersonal skills for coordinating across teams. Relevant Salesforce certifications. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results

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5.0 - 10.0 years

12 - 16 Lacs

Gurugram

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Develop partnerships with key stake holders in Finance to understand the strategic direction, business process, and business needs Should be well versed with AGILE / Scrum / Devops. Create technical solutions to meet business requirements Help Finance business users adopt best practices Excellent Verbal & written communication skills. Implement plans to test business and functional processes Lead technical acceptance testing (Unit, SIT, and QAT) of patches and upgrades Deliver training content to users. Candidate must be ready to work from office daily and in shifts if required. NO Work from Home allowed Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Implementation Certified in Hyperion HFM version 11.1.2.4/FCCS. Strong experience in writing and maintain clear, concise functional and technical specifications on HFM applications and business system processes. 5+ years of experience working with HFM and FDMEE. Strong experience in developing and maintaining FDMEE mappings, validation rules and new integration set up Preferred technical and professional experience Sound functional knowledge of financial process like Income Statement, Balance Sheet and Cash flow. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Proficient on all components of HFM like Metadata setup, Ownership Management, Rules, Journals, Currency translation, Consolidation, and data integration with downstream systems

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5.0 - 10.0 years

6 - 11 Lacs

Pune

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As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of hands-on experience in Salesforce development, including LWC and Apex. Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS. Expertise in Apex programming, including classes, triggers, and batch processing. Experience working with Salesforce APIs (REST/SOAP) and integrations. Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets Preferred technical and professional experience Experience with Aura Components (though primary focus is LWC). Knowledge of Salesforce Experience Cloud (Communities) . Experience with Salesforce Flows, Process Builder, and declarative automation

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5.0 - 10.0 years

3 - 7 Lacs

Hyderabad, Pune, Bengaluru

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5+ years of experience with Apex, Visual force and the salesforce.com APIs Strong knowledge with Lightning experience ( LWC ) Must have a Superbadge of LEX Able to design and write well-structured, easily maintainable, and well-documented code that balances beauty and pragmatism Deep understanding of web standards and technologies (e.g. HTTP, REST, and JSON) Experience with Continuous Integration and Continuous Delivery tools like Jenkins and Perforce/GIT Experience working with Agile/Scrum methodology Expert in debugging rich web applications Copado Fundamentals / Consultant certifications Benefits Multiple Office Locations: Hyderabad / Pune / Bangalore / Mumbai

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5.0 - 10.0 years

6 - 11 Lacs

Mysuru

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As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of hands-on experience in Salesforce development, including LWC and Apex. Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS. Expertise in Apex programming, including classes, triggers, and batch processing. Experience working with Salesforce APIs (REST/SOAP) and integrations. Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets. Preferred technical and professional experience Experience with Aura Components (though primary focus is LWC). Knowledge of Salesforce Experience Cloud (Communities). Experience with Salesforce Flows, Process Builder, and declarative automation

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