14 Sops Creation Jobs

Job Description: As an Operations and Customer Support Executive at MetroMax Solutions, your role involves responding to client and internal queries promptly and accurately via phone, email, or chat. You will be responsible for identifying customer needs, assisting with specific features, educating customers, troubleshooting basic technical issues, and ensuring smooth software adoption. Additionally, you will support the operations team by performing administrative and operational tasks, analyzing product malfunctions, and reporting them effectively. Key Responsibilities: - Respond to customer queries via phone, email, or chat in a timely and accurate manner. - Analyze and report product mal...

As a Junior Analyst at Pinkerton, you will play a crucial role in monitoring, reporting, investigating, analyzing, and interpreting data related to the Physical Security System of the organization across various global locations. Your responsibilities will include: - Monitoring and reporting alarms using the in-house access control program. - Monitoring multiple CCTV feeds to identify and report security breaches or emergency situations. - Preparing activity reports, alarm-based reports, and data-centric reports. - Communicating with stakeholders about observations noticed during monitoring. - Synthesizing data from multiple sources and organizing it in designated formats. - Assisting in the...

As a Research and Development Manager, you will be responsible for managing a set of research tasks including benchmarking targets, compiling research data, and ensuring regulatory compliances such as ISO, NABL, and Internal Management system. Your key responsibilities will include: - Managing lab and scale-up activities for research and development, cost reduction, value addition, and new inventions - Ensuring the reproducibility of experimental data - Organizing and managing facilities for experiments and scale-up processes - Developing and implementing method development for solving assigned tasks - Creating SOPs for lab and scale-up experiments - Reviewing and validating experiments and ...

Role Overview: As an Executive Sous Chef / Chef De Cuisine in the Hotels & Restaurants industry, your main role will be to initiate action plans to achieve best in class Food Quality, Food Safety, Prep Time, and Order to Delivery time. You will guide in the development of high culinary standards, create and maintain SOPs for smooth operations, and innovate and implement new ideas to keep costs within the budget. Your responsibilities will also include conducting audits, working with external vendors, liaising with different teams, driving brand expansion, and staying updated with market trends. Key Responsibilities: - Initiate action plans to ensure dishes at every unit are ready within 30-3...

Job description: Assess the current infrastructure and determine the requirements for implementing GitLab. Collaborate and liaise with internal and external teams to better understand Enterprise Architecture and Security standards and provide designs and implementations based on those. Install, configure, and manage GitLab on the bank s servers. Leverage Configuration Management and Infrastructure as Code tools to set up and configure required infrastructure. Integrate GitLab with existing tools and services used by the corporation. Configure and manage security settings and access controls for GitLab. Implement and manage CI/CD pipelines using GitLab CI/CD and Azure DevOps. Providetraininga...

Role Overview: You will be responsible for providing excellent customer service by utilizing your exceptional communication skills to empathize, pacify, and handle irate customers. Your technical knowledge in troubleshooting base operating system issues and eagerness to learn new technologies will be key in troubleshooting Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. over remote support. Additionally, you will answer incoming calls, respond to customer emails promptly, manage and resolve customer complaints, provide product and service information, research information using available resources, and offer solutions to customers. You will also be responsible for identifying a...

Role Overview: You will be responsible for providing exceptional customer service by utilizing your excellent communication skills to empathize, pacify, and handle irate customers. Additionally, you will leverage your technical knowledge in troubleshooting base operating system issues and be eager to learn new technologies. Your role will involve troubleshooting various technologies such as Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc., over remote support. You will also be required to answer incoming calls, respond to customer emails promptly, manage and resolve customer complaints, and escalate issues to supervisors when necessary. Moreover, you will provide product and ser...

As a Customer Support Specialist at the company, your role involves utilizing your excellent communication skills to empathize, pacify, and handle irate customers effectively. You should possess technical knowledge in troubleshooting base operating system issues and be enthusiastic about learning new technologies. Your key responsibilities will include: - Troubleshooting various technologies such as Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. via remote support. - Answering incoming calls and responding promptly to customer emails. - Managing and resolving customer complaints, escalating issues to supervisors when necessary. - Providing product and service information, rese...

You will be responsible for day-to-day accounting and reporting for various companies within our investment portfolio. This includes the preparation of financial statements and coordination of audits, such as drafting financial statements, ticking figures and notes, and providing support for audit requests and confirmations. Additionally, you will be tasked with preparing financial information and analysis as needed. Your role will also involve assisting and coordinating the preparation of Income Tax and VAT returns, as well as other tax compliance reporting requirements like FATCA, CRS, and Withholding tax. You will be expected to implement and maintain electronic and hardcopy files, ensuri...

The ideal candidate for this position should have the ability to work within the scheduled operating hours (11:30 AM - 8:30 PM IST). Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook is required. Excellent English communication skills, both verbal and written, are essential. Candidates should have relevant work experience in HR Administration/Operations space. Experience in using HR systems such as SAP, PeopleSoft, or Oracle will be considered an added advantage. Hands-on expertise in creating and updating SOPs is a plus. The successful candidate should be a self-starter with the ability to work independently in a multitasking environment, balancing wo...

About Cult - Curefit Healthcare Pvt Ltd, founded in 2016, is India's largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun, and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms, and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company's vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology. We are looking for a highly driven and deeply...

As a Senior Openshift Admin at Aerial Telecom Solutions Private Limited in Noida, your primary responsibility will be to handle day-to-day tasks associated with Openshift administration. This includes ensuring system stability, monitoring performance, troubleshooting issues, and collaborating with cross-functional teams to provide IT solutions. Your duties will also involve maintaining and updating the inventory, raising requests for port openings related to the Openshift cluster, addressing tickets related to CPU/Memory/Disk utilization, and updating nodes on CMDB and inventory tools. Additionally, you will be responsible for escalating pending hardware issues to vendors, performing firmwar...

As a CRM Operations Executive at our rapidly growing Fintech Startup, you will play a crucial role in managing and optimizing our day-to-day CRM operations using Zoho CRM. Your primary responsibility will be to ensure the integrity of the CRM system, maintain data quality, provide user support, and develop automation processes to enhance customer lifecycle management and sales funnel flow. You will also be involved in generating reports, collaborating with stakeholders, and ensuring compliance with data privacy regulations. Your key responsibilities will include administering and maintaining Zoho CRM, monitoring data quality through audits and cleansing, providing user support through traini...

As a Senior Executive in the People & Culture Operations team at Morningstar India Private Ltd., you will play a crucial role in supporting the development and growth of talent by collaborating with business leaders and global teams. Your primary responsibility will be to implement human resource strategies in India to enhance organizational effectiveness. To excel in this role, you should possess an MBA or Post-graduate degree in HR along with a minimum of 2-5 years of professional experience. Your proactive and approachable nature, coupled with an innovative mindset and the ability to challenge the status quo, will be key attributes. Attention to detail, effective communication skills, and...