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0 years
4 - 6 Lacs
Vadodara
Remote
Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. ABOUT THE BUSINESS: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
New Delhi, Delhi, India
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary MDR Sales Lead is an overlay Sales function. The person would be a second layer of specialised engagement with the existing Enterprise customers, prospects and is expected to have an in-depth understanding of the managed security services and market opportunity available. Person should be able to position the MDR services effectively and appropriately with the customers and build the business opportunity for Sophos India working closely with all the stakeholders across the Globe. What you will do As the Sales Leader for MDR Services, you would be the lead for Services Sales for the country. You will be a part of defining the strategy for MDR Services growth in India, strengthen key relationships with C-level executives, build visibility for and expand business for Sophos India‚ MDR Services. You will work closely with Regional Heads and Sales Leaders for the Account/partner management teams, Presales and Solution Leaders and drive the right engagement with customers to showcase the strength of the Sophos MDR services You will also partner with other functional teams across Product, Compliance, Operations and Enablement to remove barriers and ensure flawless execution and success of the customer engagement. The ideal candidate will possess Sales and Technical knowledge with exposure to sales and delivery of Security Services that enables him or her to develop and execute the plan, to meet Order and Revenue objectives. The person is also expected to be a self-starter who will elevate the conversation with customers to strategic levels and build long standing relationships for Sophos India Develop and execute the plan to meet and exceed book of orders & Revenue targets Effectively position Sophos MDR Services You should possess excellent inter-personal skills to seamlessly collaborate with the entire Sales team Manage all the moving parts of the business with the relevant stakeholders Opportunity ownership and qualification / creation of funnel, forecast deal closures Provide Market insights and competition updates to stakeholders Maintain operational discipline in all execution parameters; respond to all weekly, monthly, quarterly updates in time as may be expected on an on-going basis Support Sales team effectively through regular conversations and support them in handling their respective customer patches effectively to enable them to meet their targets and objectives Handle training activities with the sales teams as may be required What you will bring Min 5-10 years of Cyber security industry experience with minimum 5 years in security services selling Any Security certifications will be an advantage, but not a must Must show demonstrable experience in having developed C-level relationships Demonstrate business acumen in presenting solutions on an ROI basis, strategies, successful penetration of territories for services business growth and across an entire spectrum of buyers, influencers and C-Level decision makers Relationship with Enterprise level of customer, >5000 users Prior CRM experience (preferable Salesforce) #B2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Posted 1 week ago
0 years
0 Lacs
Chakan, Maharashtra, India
On-site
Parksons Packaging Ltd., a leader in the packaging industry, is seeking an experienced and dynamic IT Infrastructure Lead for our state-of-the-art Chakan Plant in Maharashtra. This pivotal role is designed for a hands-on IT professional with a proven track record in managing robust IT environments within the manufacturing sector. The successful candidate will play a crucial role in ensuring the reliability, security, and scalability of our plant’s IT infrastructure, supporting both day-to-day operations and future expansion initiatives. Responsibilities: Lead and manage IT infrastructure operations at the Chakan plant, ensuring seamless connectivity, uptime, and availability of IT services. Support deployment of IT infrastructure for current and future plant expansion projects, working closely with project teams to deliver scalable solutions. Standardize and roll out IT SOPs (Standard Operating Procedures) across newly acquired entities to ensure consistency and compliance with corporate IT policies. Install, configure, and troubleshoot network components including LANs, WANs, Wi-Fi networks, fiber optic connections, switches, routers, and firewalls. Monitor Security Operations Center (SOC) alerts, respond to security incidents, and collaborate with the central IT security team to safeguard plant systems and data. Assist in software asset management and license compliance, ensuring all software used at the plant is properly licensed and inventoried. Implement and manage Active Directory (AD) infrastructure, including group policy management and user access controls. Supervise L1 IT support sta, providing guidance, mentorship, and escalation support to resolve complex technical issues eiciently. Provide prompt IT support to senior management, plant leadership, and critical plant operations to minimize downtime and disruptions. Configure and maintain server infrastructure including Windows Servers, FTP servers, file servers, and QNAP NAS storage devices. Manage backup schedules—including daily, weekly, and incremental backups— and carry out restoration procedures as needed to ensure data integrity and business continuity. Administer and troubleshoot Sophos Firewall and Sophos AntiVirus solutions (preferred experience). Support industrial devices such as barcode printers, scanners, and NiceLabel software (added advantage).
Posted 1 week ago
0 years
6 - 12 Lacs
India
On-site
We are seeking an experienced Strategic Account Manager to lead and grow our IT Infra, Compute, Server Storage, Networking, Security Hardware solutions. With OEMs like Fortinet, Cisco, and Sophos, for Enterprise sales. The ideal candidate will have a strong background in enterprise sales, and strategic account management. This role is critical to driving business growth and ensuring alignment between our organization and OEMs like Dell, HP, and Cisco. Role Responsibilities Develop and execute a strategic account plan in collaboration with OEM partners to maximize enterprise sales opportunities. Act as the primary liaison for IT infrastructure and private cloud engagements between stakeholders and technical teams. Establish and nurture executive-level partnerships within OEM and alliance ecosystems. Identify and pursue joint business opportunities, implementing cohesive co-sell strategies with internal alignment. Track and analyze sales performance, delivering detailed reporting on key metrics, pipeline progress, and forecasts. Work cross-departmentally to integrate marketing, product, and service initiatives with strategic goals and objectives. Ensure strict adherence to OEM partnership protocols, operational requirements, and compliance standards. Represent the company at industry events and participate in activities to strengthen strategic alignments. Required Qualifications A Bachelor’s degree in a related field; an MBA will be considered advantageous. Minimum of six years of experience in strategic account management, enterprise sales, or partner/channel sales in IT or networking settings. Thorough comprehension of IT high-performance computing (HPC), server storage solutions, and OEM dynamics. Demonstrable ability to cultivate complex industry relationships with proven success in execution. Exemplary skills in communication, negotiation, and strategic presentations. Capacity to work independently while managing multiple stakeholders in a dynamic environment. Preferred Qualifications Hands-on experience with cloud service providers, OEMs, and significant system integrators in Bangalore. Proficient knowledge of server, storage networks, cloud services, and infrastructure technologies. Willingness and ability to travel between Hyderabad and Bangalore as required by business needs. Skills: oems,it infrastructure,cloud,relationship building,strategic account,datacenter,strategic account management,sales,storage,sales performance analysis,strategic presentations,negotiation,communication,private cloud engagements,enterprise sales
Posted 1 week ago
12.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary Our Sophos ZTNA Team is looking for developers who possess excellent programming skills and have prior experience in network security field. We are looking for a backend developer for managing and advancing our cloud-based network security platform that handles tens of thousands of devices and customers. You will build features from the ground up using sound design principles around security and scale. Sophos ZTNA is the only zero trust network access solution that is tightly integrated with next-gen endpoint, XDR, and MDR. ZTNA eliminates vulnerable VPN clients, integrates device health, and removes the implicit trust and broad network access that VPN provides. It allows granular access to resources defined by policies based on health and identity to enhance your security posture. What you will do Be able to interact with product managers to define the feature and write clear functional specs Work with the frontend team to define the API contracts for the backend services Work on critical field escalations and drive closure Work on prototypes that are pre-cursors to features on the product roadmap What you will bring Must have 12+ years of progressive experience in enterprise architecture, with hands-on leadership across business, application, data, and technology domains 5+ years’ experience working with commercial software using either Java Springboot or Golang 2+ years’ experience working with containers & microservices (e.g., Docker, Kubernetes environments) In depth knowledge of different networking protocols (e.g. HTTP/HTTPS, TCP/IP) Excellent design skills using principles of reuse, modularity, scale, etc Excellent understanding of data structures and algorithms Good understanding of, Microservice architecture, AWS cloud infrastructure, SQL and NoSQL databases Experience working on Network Security domain is mandatory Bachelor's degree in Computer Science (or related field) #B2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
Mumbai Suburban
Work from Office
Ensure uninterrupted plant operations by managing end to end IT infrastructure of servers, systems, network, CCTV, telephony & plant critical software Esko.This serves as the on ground IT expert of hardware, software & sys.admin
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary We’re seeking a dynamic and highly skilled Sales Engineer Specialist to join our pre-sales team. This role will focus on enabling and accelerating customer outcomes through cybersecurity platform storytelling, managed detection and response (MDR), and incident response alignment, all while staying deeply in tune with the threat landscape and C-level buyer challenges. You will serve as the technical expert across the sales life-cycle-educating, influencing, and solving complex security challenges alongside our customers, partners, and internal sales teams. What you will do Customer Engagement Act as a trusted cybersecurity advisor to prospects and customers from technical leads to CISOs Understand and articulate security pain points, threats, and risk mitigation strategies Drive discovery, solution design, and technical validation across Sophos' full product and services portfolio Provide high-level architecture guidance and cyber strategy aligned to business goals Lead technical win strategy and ensure successful proof of concepts, demos, and evaluations Identify opportunities for solution expansion and long-term value creation in key accounts Partner & Channel Enablement Deliver technical enablement to MSSPs, MSPs, Strategic Channel Partners, and distributors Guide partners to effectively position Sophos solutions across the upper mid-market and enterprise segments Collaborate with partners to shape go-to-market solutions and align with joint opportunity plans Champion the Sophos technical vision to channel communities and integrators Strategic Sales Support Partner with Sales & SEs to drive territory planning, technical account strategy, and pipeline growth Influence revenue goals by supporting opportunity qualification, proposals, and technical closure Represent Sophos at customer events, executive briefings, and strategic meetings What you will bring 5+ years in a presales or technical consulting experience for products within the Cybersecurity domain Strong experience catering to the enterprise customer segment Strong knowledge of cyber threats, attacker behaviors, and modern detection strategies Deep technical experience with network security, EDR/XDR, SIEM / SOAR, email/cloud security, and SOC operations and firewalls Experience with MDR, incident response planning, and demonstrating ROI from managed detection and response services Proven ability to influence technical and executive audiences through storytelling and solution framing Strong knowledge of competitive cybersecurity vendors and platform differentiation strategies Industry certifications (e.g., CISSP, CEH, GIAC, CCSP, etc.) are a plus #B2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Posted 1 week ago
5.0 years
0 Lacs
New Delhi, Delhi, India
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary We’re seeking a dynamic and highly skilled Sales Engineer Specialist to join our pre-sales team. This role will focus on enabling and accelerating customer outcomes through cybersecurity platform storytelling, managed detection and response (MDR), and incident response alignment, all while staying deeply in tune with the threat landscape and C-level buyer challenges. You will serve as the technical expert across the sales life-cycle-educating, influencing, and solving complex security challenges alongside our customers, partners, and internal sales teams. What you will do Customer Engagement Act as a trusted cybersecurity advisor to prospects and customers from technical leads to CISOs Understand and articulate security pain points, threats, and risk mitigation strategies Drive discovery, solution design, and technical validation across Sophos' full product and services portfolio Provide high-level architecture guidance and cyber strategy aligned to business goals Lead technical win strategy and ensure successful proof of concepts, demos, and evaluations Identify opportunities for solution expansion and long-term value creation in key accounts Partner & Channel Enablement Deliver technical enablement to MSSPs, MSPs, Strategic Channel Partners, and distributors Guide partners to effectively position Sophos solutions across the upper mid-market and enterprise segments Collaborate with partners to shape go-to-market solutions and align with joint opportunity plans Champion the Sophos technical vision to channel communities and integrators Strategic Sales Support Partner with Sales & SEs to drive territory planning, technical account strategy, and pipeline growth Influence revenue goals by supporting opportunity qualification, proposals, and technical closure Represent Sophos at customer events, executive briefings, and strategic meetings What you will bring 5+ years in a presales or technical consulting experience for products within the Cybersecurity domain Strong experience catering to the enterprise customer segment Strong knowledge of cyber threats, attacker behaviors, and modern detection strategies Deep technical experience with network security, EDR/XDR, SIEM / SOAR, email/cloud security, and SOC operations and firewalls Experience with MDR, incident response planning, and demonstrating ROI from managed detection and response services Proven ability to influence technical and executive audiences through storytelling and solution framing Strong knowledge of competitive cybersecurity vendors and platform differentiation strategies Industry certifications (e.g., CISSP, CEH, GIAC, CCSP, etc.) are a plus #B2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Posted 1 week ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary We’re seeking a dynamic and highly skilled Sales Engineer Specialist to join our pre-sales team. This role will focus on enabling and accelerating customer outcomes through cybersecurity platform storytelling, managed detection and response (MDR), and incident response alignment, all while staying deeply in tune with the threat landscape and C-level buyer challenges. You will serve as the technical expert across the sales life-cycle-educating, influencing, and solving complex security challenges alongside our customers, partners, and internal sales teams. What you will do Customer Engagement Act as a trusted cybersecurity advisor to prospects and customers from technical leads to CISOs Understand and articulate security pain points, threats, and risk mitigation strategies Drive discovery, solution design, and technical validation across Sophos' full product and services portfolio Provide high-level architecture guidance and cyber strategy aligned to business goals Lead technical win strategy and ensure successful proof of concepts, demos, and evaluations Identify opportunities for solution expansion and long-term value creation in key accounts Partner & Channel Enablement Deliver technical enablement to MSSPs, MSPs, Strategic Channel Partners, and distributors Guide partners to effectively position Sophos solutions across the upper mid-market and enterprise segments Collaborate with partners to shape go-to-market solutions and align with joint opportunity plans Champion the Sophos technical vision to channel communities and integrators Strategic Sales Support Partner with Sales & SEs to drive territory planning, technical account strategy, and pipeline growth Influence revenue goals by supporting opportunity qualification, proposals, and technical closure Represent Sophos at customer events, executive briefings, and strategic meetings What you will bring 5+ years in a presales or technical consulting experience for products within the Cybersecurity domain Strong experience catering to the enterprise customer segment Strong knowledge of cyber threats, attacker behaviors, and modern detection strategies Deep technical experience with network security, EDR/XDR, SIEM / SOAR, email/cloud security, and SOC operations and firewalls Experience with MDR, incident response planning, and demonstrating ROI from managed detection and response services Proven ability to influence technical and executive audiences through storytelling and solution framing Strong knowledge of competitive cybersecurity vendors and platform differentiation strategies Industry certifications (e.g., CISSP, CEH, GIAC, CCSP, etc.) are a plus #B2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Posted 1 week ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary We’re looking for a motivated and detail-oriented individual to join our hardware development team. This role is ideal for candidates with a strong academic foundation in computer engineering or related fields, as well as candidates with practical experience in embedded systems, hardware design, or system-level programming. What you will do Help develop, validate and maintain Sophos Hardware/Cybersecurity products throughout the lifecycle Manage and maintain automation systems and enhance testing capabilities using python Debug and troubleshoot any software and hardware issues Collaborate with hardware engineers to ensure smooth integration Document code and automation process clearly and accurately Support Test and Validation Efforts Be present in person at the Sophos office every day What you will bring Bachelor’s degree in computer engineering, computer science or a related field Strong understanding of computer architecture, microprocessors and embedded systems Proficiency in Python syntax, data structures, object-oriented programming and common libraries Familiarity with operating systems, such as Linux and Windows Understanding of CI/CD deployment practices and tools like Jenkins Knowledge of version control systems, primarily Git, for managing code changes and collaborating with others Ability to automate testing of APIs is plus Understanding of networking concepts, e.g., DNS, DHCP, PXE/iPXE, and how they affect automation tasks Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve technical issues Strong communication and collaboration skills, with the ability to work effectively in a team environment #B1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Posted 1 week ago
2.0 - 3.0 years
0 Lacs
India
On-site
Job Title: IT Executive & System Administrator Qualification: Graduate Experience: 2-3 years of experience Gender: Male Key Responsibilities: IT Infrastructure Management Procure and maintain IT hardware assets including laptops, desktops, printers, and other accessories. Troubleshoot hardware and software issues related to desktop, laptop, and printers. Maintain an updated IT asset register and ensure timely handover/takeover during employee onboarding and resignation. Manage mobile infrastructure including procurement of handsets and SIM cards. Network & Security Manage and maintain Internet Lease Lines (Tata Teleservices, GTPL, Airtel) to ensure uninterrupted connectivity. Configure and monitor network equipment including Sophos Firewall, routers, switches, and ensure LAN availability. Coordinate with vendors for LAN implementation and upgradation. Ensure network security and data integrity across the organization. Surveillance & Uptime Solely responsible for managing the company’s CCTV infrastructure. Ensure 99% uptime of all surveillance systems through proactive monitoring and maintenance. Vendor & License Management Maintain strong vendor relationships to support IT procurement and services. Handle procurement of IT-related licenses and services (e.g., Google Workspace, Sophos). Coordinate vendor engagement for IT requirements and manage AMC and SLA compliance. Google Workspace Administration Administer the Google Workspace Console: user creation, password resets, security configuration, and license procurement coordination. Ensure mail security and compliance as per company policy. ERP Management Support ERP Highrise usage by coordinating with the Highrise support team. Troubleshoot ERP-related issues independently for commonly used modules. Ensure smooth ERP functioning across departments. Application Development (Google AppSheet) Design, develop, and maintain in-house applications on the AppSheet platform including: Purchase IMS Work Order IMS Demand Follow-up App Ensure all AppSheet applications are updated, user-friendly, and error-free. Address platform-specific issues and coordinate with AppSheet support when required.
Posted 1 week ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
We are looking for a senior-level Network Support Engineer with over 5 years of experience in managing infrastructure technologies such as servers, firewalls, storage systems, NAS drives, and cloud platforms. Role: Project Controller Experience: 5+ years Budget: 4.5 LPA Key Skills & Experience: Must Have: 5+ years of hands-on experience in network support and infrastructure roles Server operating systems: Windows Server (2012 R2, 2016, 2019, 2022, 2024) Virtualization technologies: VMware, Hyper-V Firewall configuration and management: Sophos, SonicWall, FortiGate Network Attached Storage (NAS): setup, maintenance, troubleshooting Networking protocols and concepts: DNS, DHCP, LAN/WAN, switching, routing, TCP/IP Cloud platforms: AWS, Microsoft Azure, Google Cloud Security best practices: IDS/IPS, SIEM tools, firewall rule base analysis, vulnerability management Strong troubleshooting and problem-solving abilities in infrastructure environments Excellent communication skills (verbal and written) Leadership ability to manage and mentor a team of 3 or more engineers Ability to document technical procedures and create SOPs Project coordination and technical ownership Good to Have: Experience with ITIL-based IT processes (incident, problem, and change management) Exposure to IT audits and compliance checks Knowledge of automation or scripting tools (e.g., PowerShell, Bash) Familiarity with monitoring and performance tools for infrastructure Experience working in customer-facing roles and handling escalations Qualifications: Must Have: Diploma in Hardware and Networking OR B.Sc. in IT or equivalent Good to Have: Certifications in MCSE, CCNA, or VMware Key Responsibilities: Configure, monitor, and troubleshoot server infrastructure and network systems Install, manage, and optimize firewall and security policies across various devices Manage and maintain NAS drives and storage backup solutions Ensure uptime and performance of LAN/WAN and wireless networks Implement and maintain cloud network solutions on AWS, Azure, or GCP Lead a small team of engineers, guide technical operations, and manage escalations Maintain detailed documentation, including network diagrams, asset registers, SOPs, and incident logs Work closely with internal stakeholders and clients to translate business needs into effective technical solutions Contribute to IT audits and ensure best practices in cybersecurity and data protection Continuously explore new technologies for infrastructure improvement and cost optimization Lets connect on LinkedIn - www.linkedin.com/in/aneeshkjain
Posted 1 week ago
1.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Role Description : This is a full-time on-site role for an Information Technology Support Engineer. Engineer will be responsible for providing technical support and troubleshooting assistance for computer systems, hardware and software. Requisites: 1 year of Experience in following areas: Technical Support, Information Technology, and Troubleshooting System Administration and Help Desk Support Ability to diagnose and fix hardware and software issues SIM Card Gateway/ Predictive dialer Domain Active Directory Server & Firewall - Sophos CISCO L3 Networking Equipment Excellent communication and interpersonal skills Network Administration CCTV surveillance Experience with Telecom Solutions is a plus Other details : Interested candidates can share their details at mail@plethorainfo.com or +91 9054548536 Job Location : Ahmedabad Job Timings : 10am to 7pm Working days : Monday to Saturday Contact details : mail@plethorainfo.com / +91 9054548536
Posted 1 week ago
6.0 years
0 Lacs
Delhi, India
On-site
Job Summary: We are seeking an experienced and highly skilled IT Security Lead to spearhead our cybersecurity initiatives, with a primary focus on managing and optimizing our Sophos perimeter security and Trend Micro endpoint and email security platforms, while also ensuring the continuous adherence to and improvement of our ISO 27001 Information Security Management System (ISMS). The ideal candidate will be a hands-on technical expert, a proactive problem-solver, a strong leader, and a meticulous practitioner of security best practices and compliance. Key Responsibilities: Information Security Management System (ISMS) & ISO 27001 Compliance: Lead the ongoing maintenance, operation, and continuous improvement of the organization's ISO 27001 certified Information Security Management System (ISMS). Develop, review, and update information security policies, procedures, and guidelines in alignment with ISO 27001 requirements. Conduct internal audits and facilitate external audits related to ISO 27001, ensuring all non-conformities are addressed and resolved efficiently. Manage the information security risk assessment and treatment process, identifying, analyzing, and mitigating risks in accordance with the ISMS. Oversee the implementation and effectiveness of ISO 27001 Annex A controls across the IT environment. Promote a security-aware culture through regular training and awareness programs for all employees, aligned with ISO 27001 principles. Maintain accurate and complete documentation for all ISMS processes, controls, and records. Sophos Perimeter Security Management: Administer, configure, and optimize Sophos Firewall/UTM devices (e.g., Sophos XG Firewall, Sophos Central Firewall Management), including rule sets, policies, SDWAN,VPNs (IPsec, SSL VPN), and network segmentation. Implement and manage advanced threat protection features such as Intrusion Prevention Systems (IPS), Intrusion Detection Systems (IDS), Sandboxing, Web Filtering, and Application Control within the Sophos ecosystem. Monitor and analyze network security events, logs, and alerts from Sophos platforms to identify and respond to threats effectively. Perform regular health checks, performance tuning, and firmware upgrades for Sophos perimeter devices. Trend Micro Endpoint & Email Security Management: Administer, deploy, and manage Trend Micro endpoint protection platforms (e.g., Apex One, Vision One Endpoint Security) across all organizational endpoints (desktops, laptops, servers). Configure and fine-tune endpoint security policies, including antivirus, anti-malware, ransomware protection, device control, data loss prevention (DLP), and vulnerability protection/virtual patching. Manage and monitor Trend Micro Email Security solutions (e.g., Cloud App Security, Hosted Email Security) to protect against advanced threats like phishing, spam, business email compromise (BEC), and malware. Oversee the centralized management, reporting, and incident response for Trend Micro products. Ensure timely security updates and signature deployments for all Trend Micro agents. Incident Response & Threat Management: Lead security incident response efforts, from initial detection and analysis to containment, eradication, recovery, and post-incident review, leveraging insights from Sophos and Trend Micro. Conduct proactive threat hunting and forensic analysis using security tools and threat intelligence. Analyze security alerts, logs, and vulnerability reports to identify potential breaches, anomalous activities, and emerging threats. Develop and refine security incident response plans and escalation procedures, integrating them with the ISMS. Security Operations & Best Practices: Identify security gaps, perform comprehensive threat and risk assessments, and propose effective mitigating measures. Oversee vulnerability management activities, including regular scanning, assessment, and remediation of identified vulnerabilities. Collaborate with IT infrastructure and application teams to ensure security is integrated into all stages of the system development lifecycle (SDLC) and IT operations. Stay abreast of the latest cybersecurity threats, vulnerabilities, technologies, and regulatory changes. Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. 6+ years of progressive experience in IT Security, with at least 2+ years in a lead or senior role. Demonstrable expert-level knowledge and hands-on experience with: Sophos Perimeter Security solutions: Sophos Firewall/UTM (XG Firewall, SG UTM), including extensive experience with IPS/IDS, ATP, Web Filtering, SDWN, VPNs, and Sophos Central management. Trend Micro Endpoint Security: Trend Micro Apex One, Deep Security, or similar endpoint protection platforms, covering advanced threat protection, device control, DLP, and centralized management. Trend Micro Email Security: In-depth experience with Trend Micro Email Security solutions for inbound/outbound email protection, including anti-spam, anti-phishing, and advanced malware detection. Proven experience in implementing, maintaining, and auditing an Information Security Management System (ISMS) in accordance with ISO 27001 standards. Strong understanding of network protocols (TCP/IP, HTTP/S, DNS), routing, switching, and common network security concepts. Proficiency in security risk management frameworks and methodologies. Experience with Security Information and Event Management (SIEM) platforms. Excellent analytical, problem-solving, and organizational skills. Strong written and verbal communication skills, with the ability to articulate complex security concepts and ISO 27001 requirements to technical and non-technical audiences. Proactive, independent, resourceful, and capable of working effectively in a team environment and leading security initiatives. Preferred Certifications (one or more highly desirable): ISO 27001 Lead Implementer (highly preferred) ISO 27001 Lead Auditor CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) Sophos Certified Engineer/Architect Trend Micro Certified Professional CompTIA Security+ CEH (Certified Ethical Hacker) About the company: SAEL Group has emerged with a bold vision of establishing world-class renewable assets spanning the solar and biomass sectors, with a steadfast commitment to ensuring stable profitability. We are utilizing agricultural waste as fuel to produce renewable power round the clock. We have the largest capacity of waste-to-energy generation. Already making strides in the renewable energy space, we aim to escalate our renewable capacity to 5 GW within the next 4-5 years by adding 100MW of new biomass and 600MW of new solar capacity annually. This ambitious endeavor aligns with the Government of India's vision to achieve 500 GW capacity from renewable energy sources by 2030. The SAEL Group is set to embark on a journey that combines organic and inorganic strategies, leveraging marquee investors and partners to realize our vision. At the forefront of this effort is SAEL Industries, the pivotal entity responsible for raising growth capital across various business segments. In addition to its overarching role, SAEL Industries is actively involved in Engineering, Procurement, and Construction (EPC) for the Group's upcoming renewable projects. Furthermore, it takes charge of the Operation and Maintenance (O&M) activities for both existing commissioned projects and those on the horizon. Through a comprehensive approach, SAEL Group is poised to make significant contributions to the Government's renewable energy targets, exemplifying our commitment to sustainable and impactful growth.
Posted 1 week ago
4.0 - 12.0 years
0 Lacs
Greater Hyderabad Area
Remote
Mandatory Skills: 4-12 years of relevant experience as a network engineer including phone, remote support and hands on Remote access solution implementation and support such as IPSEC VPN Experience installing/configuring routers, switches (Cisco ,Juniper ,HP, DELL) Experience installing/configuring firewalls (Cisco, Fortigate ,Sophos, Palo Alto) Experience installing/configuring Load Balancers (F5 , A10, Citirx, Radware, Array) Perform network administrative duties on-site weekly Respond to and resolve alerts and tickets generated from the monitoring system Excellent verbal and written communication skills and flexible to work in 24/7 environment Mandatory Skills: Good understanding of Routers Switching Datacenter infrastructure complete network setup confirmation Deployment & Operations Routing , Switching Network security with Firewall (ASA, Paloalto/FortiGate/Checkpoints) configuration Must have understanding of F5 -load balancer Willing to work in rotation environment
Posted 1 week ago
3.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Company Overview We are a fast-growing BPO, LPO, and KPO with a strong presence across Australia, New Zealand, and the UK. Our corporate headquarters is located in Melbourne, Australia, and our Global Delivery Centre is based in Kolkata. We work with a diverse array of clients and are known for our dynamic, people-first approach to outsourcing. We are currently seeking a Systems Administrator who brings cyber security expertise and enjoys resolving client-facing and internal IT issues.ž Job Description Provide live support to internal team members and clients in Australia, New Zealand, and the UK. Resolve helpdesk issues including login and access-related problems. Monitor and enforce IT security policies and processes across the organization. Innovate and automate system and workflow processes where possible. Conduct periodic reviews of existing security controls and provide recommendations for enhancements. Desired Candidate Profile Minimum of 3 years of experience in a Systems Administrator or similar IT role. Advanced knowledge of networking concepts and protocols. Strong grasp of security concepts, protocols, and tools such as access control, intrusion detection, incident handling, and malware analysis. Certifications such as MCP, MCSE, or MTA highly desirable. Hands-on experience with Windows Server environments – design, implementation, and support. Proficiency with Office 365 migration and ongoing administration. Experience configuring and managing Sophos firewalls is a plus. Excellent communication skills and ability to interact professionally with global clients. Meticulous attention to detail and ability to handle tasks under pressure. Collaborative team player with a learning mindset. Proactive approach to problem-solving with a practical, hands-on attitude. Apply on LinkedIn to express your interest for this role.
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Job Summary: We are seeking a skilled and experienced Network Engineer to join our IT Infrastructure team at Anurag University. The ideal candidate will be responsible for designing, implementing, maintaining, and optimizing the university's campus-wide network systems, ensuring high availability, security, and performance to support academic, research, and administrative operations. Responsibilities 1. Network Design & Maintenance Design, implement, and manage high-performance LAN/WAN/WLAN systems across campus buildings, labs, hostels, and remote sites. Ensure seamless interconnectivity between departments, research centers, and university services. 2. Wireless Network Deployment & Optimization Plan and deploy robust Wi-Fi coverage in classrooms, libraries, seminar halls, labs, and auditoriums. Monitor, analyze, and optimize wireless network performance to support high-density usage by students and faculty. 3. Network Security & Compliance Configure and maintain firewalls, VPNs, access control policies, and intrusion prevention/detection systems. Ensure compliance with university IT policies, UGC regulations, and data protection laws. 4. Systems Management & Data Security Monitor and manage servers hosting critical enterprise applications such as ERP, CRM, HRMS, MIS, and other university-specific software systems. Ensure the stability, availability, data integrity, and security of these systems through proactive system checks, timely updates, and adherence to IT security standards. 5. User Support & Incident Management Provide Tier 2/3 support for escalated network-related incidents. Work closely with the helpdesk and IT support team to ensure timely resolution of issues. 6. Monitoring & Performance Tuning Continuously monitor network traffic and system performance using appropriate tools. Identify, diagnose, and resolve issues such as congestion, latency, and configuration bottlenecks. Plan and implement network capacity enhancements. 7. Disaster Recovery & Continuity Planning Support network redundancy, failover systems, and backup connectivity solutions. Participate in the development, testing, and documentation of disaster recovery and business continuity plans. 8. Documentation & Asset Tracking Maintain updated records of network architecture, IP allocations, system configurations, and network changes. Ensure proper inventory management of all networking hardware and software assets. 9. Collaboration & Technology Advancement Coordinate with academic departments, system administrators, and third-party vendors. Stay updated on emerging networking technologies, cloud solutions, and best practices in educational IT. Contribute to the digital transformation of the university through innovative networking solutions. Qualifications & Skills: Bachelor’s/Master’s degree in Computer Science, Information Technology, Electronics, or a related field. Proven experience (3–5+ years) in campus network design, implementation, and troubleshooting. Strong knowledge of Cisco/Aruba/MikroTik networking equipment and protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, etc.). Proficiency in firewall and security systems (e.g., FortiGate, Sophos, Palo Alto). Experience with network monitoring tools (e.g., PRTG, Nagios, Wireshark). Hands-on experience in managing wireless networks in large-scale academic environments. Certifications such as CCNA/CCNP, Network+, or equivalent are preferred. Strong problem-solving, documentation, and communication skills. Preferred Attributes Experience in the education sector or with university-scale IT infrastructure. Familiarity with hybrid learning models and smart classroom integration. Ability to work independently and collaboratively in a dynamic environment.
Posted 2 weeks ago
5.0 - 31.0 years
3 - 3 Lacs
Indira Nagar, Bengaluru/Bangalore Region
On-site
Key Responsibilities · Manage end-to-end procurement of networking and security products. · Build and maintain strong relationships with OEMs and distributors (Fortinet, Cisco, Sophos, Aruba, Ruckus, Checkpoint). · Negotiate pricing, terms, and supply agreements to maximize value. · Liaise with internal teams (sales, technical, finance) to align procurement with project needs. · Issue and track purchase orders, monitor delivery timelines, and resolve supply issues. · Stay current with OEM product portfolios, certifications, and updates. · Ensure compliance with internal procurement policies and regulatory guidelines. · Implement strategies for cost optimization and vendor performance improvement.
Posted 2 weeks ago
4.0 - 9.0 years
6 - 13 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Preferred candidate profile Communication:-Excellent communication, written, analytical skills. Should have good knowledge of PPT, Excel, word Etc. 4-10 years of corporate sales experience in IT & system integration company only. Good understanding of all IT related products & solutions like passive, ELV, networking equipment, security firewall, server, storage, software, CCTV Should be aware of new emerging solution like SDWAN, Cybersecurity, EDR, XDR. Etc Should be aware with all major OEMs of various products & their distributor. Relationship with Cisco, HP, Dell, Fortinet, Palo Alto, Etc carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings & build strong business funnel Should have strong existing Delhi NCR customer base from past experience. Experience is preparing business plans & go to market strategy. Strong proposal writing & quotation preparation skills. Strong negotiation skills with customers. Role & responsibilities Sales & Business Development New Client Acquisition & Retention: Acquire new enterprise clients by proactively identifying leads and opportunities. Product Expertise: Gain a deep understanding of the IT Infrastructure products & solutions (such as , Data Center, server, storage, cyber security, networking, wireless etc ). Effectively communicate product benefits to enterprise customers and tailor solutions to meet their specific requirements. Sales Target Achievement: Meet and exceed quarterly and annual sales targets. Proposal and Negotiation: Lead the preparation of proposals and quotations. Negotiate pricing, terms, and conditions with enterprise clients to close deals and ensure profitability.. Building Relationships: Establishing and building relationships with prospective clients by understanding their business needs, requirements, and pain points, and proposing relevant technology solutions and services Sales Pitch: Preparing and delivering compelling sales pitches that articulate the value proposition of the technology solutions and services being offered, and addressing any objections or concerns that prospective clients may have Closing Deals: Closing sales by negotiating pricing, contract terms, and service level agreements, and ensuring that the client is satisfied with the proposed solution and service
Posted 2 weeks ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Location: Gurgaon (Work from Office) Looking for Immediate joiners only Required Technical Skills & Experience: Experience: 7+ years in cybersecurity, with at least 3 years in a SOC leadership role . SIEM & Log Analytics: XSIAM, ArcSight, Splunk, Elastic Stack (ELK), QRadar, Microsoft Sentinel Threat Intelligence: MITRE ATT&CK, Cyber Kill Chain, MISP, STIX/TAXII. Incident Response & Forensics: Volatility, Wireshark, FTK, EnCase, Sleuth Kit, YARA. Endpoint Security & EDR/XDR: CrowdStrike Falcon, Microsoft Defender, Palo Alto XDR, SentinelOne, Carbon Black. Cloud Security: AWS GuardDuty, Azure Security Center, Google Chronicle, CSPM, CNAPP. Compliance & Risk: NIST 800-53, ISO 27001, PCI-DSS, SOC2, GDPR, CIS Benchmarks. Key Responsibilities: SOC Operations & Security Monitoring Lead and manage the 24/7 Security Operations Center (SOC) , ensuring continuous threat detection and response . Working extensively on SIEM (XSIAM. Arcsight, Splunk, QRadar, ELK, Sentinel, etc.) and other security monitoring tools. Oversee 24/7 monitoring of security events and alerts. Ensure effective use of SIEM (Security Information and Event Management) tools. Prioritize, analyze, and manage security incidents. Improve threat intelligence capabilities and integrate with threat intelligence feeds. Continuously optimize detection rules, correlation logic, and security alerts to minimize false positives and improve response times. Incident Response & Management Develop and enforce incident response plans (IRPs) . Ensure timely response to cyber threats, minimizing impact. Coordinate with stakeholders during major incidents. Conduct post-incident analysis and lessons learned exercises. EDR/XDR (Endpoint Detection & Response / Extended Detection & Response) CrowdStrike Falcon – AI-powered threat detection with real-time response. Palo Alto XDR – Extended Detection and Response. Microsoft Defender for Endpoint – Integrated with Azure security solutions. – Behavioral AI-driven endpoint protection. Carbon Black (VMware) – Next-gen EDR with cloud analytics. Sophos Intercept X – Machine-learning-based ransomware prevention. Threat Intelligence Platforms (TIP) Recorded Future – AI-driven threat intelligence analysis. MISP (Malware Information Sharing Platform) – Open-source threat sharing platform. Flashpoint Threat Intel Outseer AFCC ( Previously RSA) IBM X-Force Exchange – Intelligence-sharing with global threat data. Anomali ThreatStream – Automated threat intelligence processing. VirusTotal Enterprise – File and URL malware scanning with shared intelligence. Compliance & Reporting Ensure compliance with security frameworks (ISO 27001, NIST, GDPR, etc.). Maintain accurate security logs and reports for audits. Prepare executive-level reports on security incidents and risk posture.
Posted 2 weeks ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Us ACKO is India’s first and only fully-digital Insurtech (product) company to have taken insurance by storm. You might have seen our cool ads or are already a customer and we hope you have noticed how we are rewriting the rules of the insurance game constantly and persistently. Based out of Bangalore, we are solving for the Indian market. But we are a part of a global wave of insurtech startups such as ZhongAn in China , Oscar, Lemonade, Metromile in the US, that are known to succeed owing to their business models and technology. We are a unicorn backed by a slate of marquee investors like Binny Bansal, Amazon, Ascent capital, Accel, SAIF, Catamaran, General Atlantic and Multiples. In only four years since our inception and operations, our products have reached ~75M unique users. We have partnered with some of the biggest names of the digital ecosystem such as Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, GOMMT group etc. At ACKO, job roles are focused at impact and we’re here to transform the way the industry operates. Innovation drives us and our products, and we are poised to disrupt insurance, powered by our pioneering products. We have changed the landscape of this age old sector in a growing economy like India and have miles to go from here. After having crossed the $1B valuation mark, our eyes set on even bigger milestones. If you think we’re just about growth and numbers, employee wellbeing lies at the core of all our programs and policies. We are a regular ‘Great Place to Work’ winner and consistently feature on Linkedin’s list of top startups. Currently 1000 strong, we are hiring across all functions. Key Responsibilities: Lead deployment, configuration, and ongoing management of LAN/WAN, WLAN, and security infrastructure across locations Manage and fine-tune Sophos Firewall configurations (IPSec VPNs, policies, SD-WAN, threat protection) Oversee and maintain Cisco Meraki access points and switches, ensuring high-performance, secure connectivity Troubleshoot complex network and voice-related issues, including SIP, MPLS, and P2P links Manage network firmware upgrades, patching, and performance tuning Collaborate with ISPs and OEM vendors for escalations and resolutions Maintain detailed network documentation (diagrams, configs, SOPs, change logs) Use tools like PRTG, SolarWinds, or open-source alternatives for proactive monitoring Implement and align with ITIL-based processes (Change, Incident, and Problem Management) Provide L2/L3 escalation support and mentor junior network engineers Support capacity planning, security audits, and network architecture reviews Ensure compliance with internal information security and data protection policies Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field 6–8 years of hands-on experience in enterprise networking Strong knowledge of network security, including firewalls, VPNs, IDS/IPS, and NAC Expertise with Sophos and Cisco WLAN Suite Experience with multicast traffic management and SDN (Software-Defined Networking) Proficiency in managing IT operations and support infrastructure Familiarity with Windows and Mac OS environments in a networked setup Experience using ManageEngine or similar ITSM tools
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Delhi
On-site
What We’re Looking For: 2–5 years of experience in network or security engineering Strong hands-on knowledge of firewall policies, VPN tunnels, port forwarding Experience with APs (e.g., Ruijie, Sophos) Solid understanding of routing, switching, DNS, DHCP, VLANs Configure, maintain, and troubleshoot firewalls (e.g., Sophos, Fortinet, Palo Alto) Deploy and manage enterprise-grade Access Points (APs) and wireless networks Administer internet gateways, including NAT, VPN, SD-WAN, and traffic shaping Monitor network performance, logs, and security incidents Collaborate with cybersecurity, cloud, and infrastructure teams Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): Which firewall technologies have you worked with? Are you experienced in configuring and troubleshooting VPNs, NAT, and SD-WAN? What's your current ctc? Education: Bachelor's (Preferred) Experience: Network security engineer: 2 years (Preferred) Cybersecurity domain : 2 years (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person
Posted 2 weeks ago
0 years
1 - 2 Lacs
Indore
Remote
Replacment of Vishal Patil@R 16308 Troubleshoot hardware and software: Diagnose and resolve issues related to computer hardware, software, peripherals, and network connectivity. User account management: Create, modify, and manage user accounts and permissions in various systems and applications. Creating rules and groups and adding objects in firewall Sophos XG310 VPN client configuration and ensure secure remote access Manage employee onboarding and offboarding, including account creation, access provisioning, and equipment setup. Creating guest user accounts on ruckus Wi-Fi Access point. Handle data backup operations across windows server, SQL databases. Configuring and managing Exchange Online, SharePoint Online, One drive for business, and other office services. Managing User accounts, including creating new accounts, assigning licenses, and resetting passwords. Configuring and managing email and Collaboration tools, such as outlook and teams. Provisioning and setup of new desktops, laptops and peripherals as part of either an upgrade or replacement request. Provide on-site support for office technology, such as copiers, printers, wireless, Audio/Video Conferencing. Working on checkpoint harmony EDR console to fetch details of infected systems and on risk, adding users on desired policy created for departments. Client Installation and Definition update. Creating Virtual Machines on NxtGen Speed cloud and Scale UP the configuration. Maintaining Inventory of desktops/laptops/software used and deployed. Working on FlowTrack software used for employee activity who are working from home. Provided after-hours support for applications and project efforts when needed.
Posted 2 weeks ago
0.0 - 2.0 years
0 - 0 Lacs
Delhi, Delhi
On-site
What We’re Looking For: 2–5 years of experience in network or security engineering Strong hands-on knowledge of firewall policies, VPN tunnels, port forwarding Experience with APs (e.g., Ruijie, Sophos) Solid understanding of routing, switching, DNS, DHCP, VLANs Configure, maintain, and troubleshoot firewalls (e.g., Sophos, Fortinet, Palo Alto) Deploy and manage enterprise-grade Access Points (APs) and wireless networks Administer internet gateways, including NAT, VPN, SD-WAN, and traffic shaping Monitor network performance, logs, and security incidents Collaborate with cybersecurity, cloud, and infrastructure teams Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): Which firewall technologies have you worked with? Are you experienced in configuring and troubleshooting VPNs, NAT, and SD-WAN? What's your current ctc? Education: Bachelor's (Preferred) Experience: Network security engineer: 2 years (Preferred) Cybersecurity domain : 2 years (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person
Posted 2 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
Job Title: Senior Network Security Engineer Experience: 4 Years Location: [Insert Location can be Onsite/Remote/Hybrid as applicable] Job Type: Full-Time | Post-Sales Support & Implementation | [Insert Employment Type Permanent/Contract] Job Summary: We are seeking a highly skilled and motivated Senior Network Security Engineer with hands-on experience in post-sales implementation and technical support for a wide array of network and security technologies. The ideal candidate will have a solid background in enterprise switching, wireless infrastructure, next-generation firewalls, and endpoint security platforms, combined with proven field experience in customer-facing roles. Key Responsibilities: Deliver post-sales deployment, configuration, and support for network and security solutions including switches, access points, and firewalls. Lead and assist in the implementation of enterprise-grade networking solutions across customer environments. Troubleshoot and resolve complex issues across Layer 2/3 switching, wireless networks, firewall policies, and endpoint protection suites. Support the rollout and maintenance of security technologies such as EDR/XDR, IAM, and NAC. Collaborate with clients and internal teams to ensure timely and successful delivery of solutions aligned with customer requirements. Create and maintain project documentation, including HLDs/LLDs, network diagrams, and configuration guides. Participate in technical escalations , root cause analysis, and knowledge sharing to continuously improve customer satisfaction. Work closely with OEM vendors (Cisco, Fortinet, Palo Alto, Sophos, Aruba, etc.) for advanced troubleshooting and product support. Technical Expertise: Network & Wireless: Cisco Catalyst & Meraki Switches Aruba Instant Access Points Fortinet Switching Solutions Firewall Security: Fortinet FortiGate (Intermediate to Advanced) Palo Alto NGFW (PSE Strata Certified) Sophos XG/UTM Meraki MX Endpoint Security & Threat Management: Trend Micro Apex One (EDR/XDR) Cisco Secure Endpoint (AMP) Sophos Intercept X Identity & Access Control: Cisco ISE (Network Access Control) Cisco Duo (IAM/MFA) Transmission Media: Structured Cabling, Fiber, and Copper Media Standards Certifications: CCNA – Cisco Certified Network Associate PSE Strata – Palo Alto Multiple OEM Blackbelt Certifications (Cisco, Fortinet, Sophos, etc.) Preferred Skills: Ability to handle customer environments independently. Excellent communication and presentation skills for handling post-sales interactions. Strong analytical and problem-solving capabilities. Exposure to ticketing tools, project tracking systems, and documentation platforms. Industry Domain: IT Services – System Integration, Managed Security Services, and Enterprise Network Support Nice to Have: Experience with SD-WAN or SASE deployments. Exposure to SIEM or SOAR platforms. Understanding of Zero Trust Architecture concepts.
Posted 2 weeks ago
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