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8.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary The Channel Account Manager (CAM) is accountable for managing our Growth Sophos partners for the West and South Region. They are responsible for developing joint business plans with partners to hit revenue and profitability targets by developing MDR services, MSP and next-gen portfolio opportunities, as well as new logo, up-sell, cross-sell and renewal conversations with existing customers. What you will do Develop relationships at all levels across the partner for West and South region to drive revenue growth and profitability; particularly for mid-market customers, MSP and Managed Detection and Response (MDR) Build and execute business plans that identify, develop and close incremental opportunities to deliver outstanding growth for the partner and Sophos Enable partners to take full advantage of Sophos’ comprehensive solution and services portfolio to improve their customer’s security protection and response. Directly support partners to qualify and close complex customer deals, engaging wider sales and sales engineer teams where required to gather insights and ensure accurate business forecasting Own and manage the frequent joint business review and planning process between Partners and Sophos decision makers, incl. clearly defined KPI’s and SMART goals with agreed outcomes Collaborate to develop marketing plans with partners to drive incremental sales pipeline ensuring high return on investment from activities like lead gen campaigns and events Coordinate the involvement of Sophos staff, including product management, sales, SE, marketing, support, service, and management resources to meet partner performance objectives and partner expectations Drive high renewal rates by ensuring partners focus on their renewals and build an engagement plan to align Sophos and Partner teams, identify new business and cross sell opportunities Motivate, educate, and ensure Partner sales and technical staff are go-to-market ready, provide access to certification and training materials and develop an enablement plan What you will bring 8-10 years of Cybersecurity Channel Sales experience and managing West & South territory Strong experience working with Partners & Distributors in IT Security Experience coordinating & selling security solutions Should have prior CRM experience (preferable Salesforce) Prior experience on Power BI and Microsoft office Strong prior experience in partner presentation and enablement #B1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos Show more Show less
Posted 4 days ago
8.0 - 10.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary The Channel Account Manager (CAM) is accountable for managing our Growth Sophos partners for the West and South Region. They are responsible for developing joint business plans with partners to hit revenue and profitability targets by developing MDR services, MSP and next-gen portfolio opportunities, as well as new logo, up-sell, cross-sell and renewal conversations with existing customers. What you will do Develop relationships at all levels across the partner for West and South region to drive revenue growth and profitability; particularly for mid-market customers, MSP and Managed Detection and Response (MDR) Build and execute business plans that identify, develop and close incremental opportunities to deliver outstanding growth for the partner and Sophos Enable partners to take full advantage of Sophos’ comprehensive solution and services portfolio to improve their customer’s security protection and response. Directly support partners to qualify and close complex customer deals, engaging wider sales and sales engineer teams where required to gather insights and ensure accurate business forecasting Own and manage the frequent joint business review and planning process between Partners and Sophos decision makers, incl. clearly defined KPI’s and SMART goals with agreed outcomes Collaborate to develop marketing plans with partners to drive incremental sales pipeline ensuring high return on investment from activities like lead gen campaigns and events Coordinate the involvement of Sophos staff, including product management, sales, SE, marketing, support, service, and management resources to meet partner performance objectives and partner expectations Drive high renewal rates by ensuring partners focus on their renewals and build an engagement plan to align Sophos and Partner teams, identify new business and cross sell opportunities Motivate, educate, and ensure Partner sales and technical staff are go-to-market ready, provide access to certification and training materials and develop an enablement plan What you will bring 8-10 years of Cybersecurity Channel Sales experience and managing West & South territory Strong experience working with Partners & Distributors in IT Security Experience coordinating & selling security solutions Should have prior CRM experience (preferable Salesforce) Prior experience on Power BI and Microsoft office Strong prior experience in partner presentation and enablement #B1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos Show more Show less
Posted 4 days ago
4.0 years
0 Lacs
Kolkata, West Bengal
Remote
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary We are seeking a motivated and experienced Territory Account Executive / Manager to develop and manage business in the West Bengal and North-east region, selling directly to customers for the given territory, working through our network of channel partners. In this role, you will create, execute, and maintain the territory account plan from prospecting to building and maintaining a constant revenue pipeline. You will be responsible for growing revenue across the assigned territory by targeting both existing customers and new prospects, across our Commercial to Enterprise segment, leveraging partner relationships to maximize reach and impact. You will play a key role in expanding our cybersecurity footprint, building strategic relationships, and owning the end-to-end sales cycle. What you will do Develop and execute a comprehensive territory plan to drive direct sales through and with channel partners Manage the sales process through closure of the sale, driving cross-sell and up-sell opportunities in your territory Engage with customers regularly to understand their business pain points, priorities, business drivers, to align Sophos solutions to customer’s desired outcomes Build strong executive relationships with CISOs, CIOs, and security leaders to understand business challenges and drive value-based selling Deliver regular partner enablement, co-selling support, and field engagement to maximize partner productivity Collaborate with sales engineering and channel partners throughout the sales cycle to achieve high levels of customer satisfaction and high adoption of Sophos technology Maintain accurate forecasting and opportunity management within CRM tools (e.g., Salesforce) Stay informed on industry trends, security threats, competitive landscape, and partner capabilities to position solutions effectively What you will bring 4+ years of cybersecurity sales experience with proven success in managing customer accounts (Commercial, mid-market and enterprise) for the West Bengal and North-east region Demonstrated ability to develop new business and grow existing accounts Experience with prospecting – working with their defined accounts and within their assigned territory Sales forecasting experience – be able to forecast sales opportunities and develop sales strategies to meet or exceed revenue targets Experience with account management and maintaining relationships with existing customers and ensuring their requirements are met Strong collaboration and stakeholder management experience. You can collaborate with other members of the Sales team, as well as with the Marketing, Product and Customer support teams, to ensure that sales and marketing efforts are aligned to drive customer satisfaction Effective communication and presentation abilities to deliver impactful messaging to stakeholders You can provide regular reports on Sales performance, pipeline development and customer feedback to Sales management Should have experience with cross / up selling Good working knowledge of Salesforce or other leading CRM tools #LI-Hybrid #B1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Posted 4 days ago
0.0 - 31.0 years
0 - 0 Lacs
Ambawadi, Ahmedabad
Remote
Job Description Company Description Vinay Enterprises, established in 1993, is a 30+ years young company specializing in IT infrastructure solutions & system integration. We consult, develop, install, and manage our clients' IT networks to ensure durability and performance We are one of India's leading IT Infrastructure designers and system integrators with a solid 30+ years of experience in connectivity solutions. Role Description This is a full-time on-site Cyber Security Engineer, located in Ahmedabad at Vinay Enterprises. The Cyber Security Engineer will be responsible for ensuring the security of our clients'IT systems by implementing application security, cybersecurity, network security, information security, and conducting vulnerability assessments on a day-to-day basis. Qualifications Application Security, Cybersecurity, and Network Security skills ·Information Security and Vulnerability Assessment skills ·Experience in implementing perimeter security and endpoint security. ·Experience with cybersec OEMs such as Fortinet, Sophos, Cisco · Knowledge of industry best practices and regulations ·Bachelor's or Master's degree in Cyber Security or related field
Posted 4 days ago
2.0 years
0 Lacs
Delhi, India
Remote
Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less
Posted 4 days ago
2.0 years
0 Lacs
Delhi, India
Remote
Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " Show more Show less
Posted 4 days ago
0 years
0 Lacs
Hyderābād
Remote
Key Responsibilities: Administer and maintain Active Directory environment, including user accounts, OU structure, and security groups. Perform system administration tasks on Windows Server and client operating systems. Configure, monitor, and maintain Sophos Firewall , including web filtering, IPS, SSL VPN, and IPsec VPN setups. Manage LAN and WAN infrastructure and ensure optimal connectivity and performance. Design, implement, and troubleshoot Group Policies (GPOs) . Administer and troubleshoot DNS and DHCP servers. Configure and support SSL VPN and IPsec VPN for secure remote access. Handle patch management for servers, workstations, and security appliances. Manage and troubleshoot Aruba access points and wireless network performance. Administer Sophos Endpoint Protection , ensuring compliance and threat prevention. Manage Office 365 environment including user administration, licensing, and mail flow. Develop and maintain PowerShell scripts for automation and administrative tasks. Administer Azure AD and Intune for identity and device management in a hybrid environment. Requirements: Proven experience in system and network administration. Strong understanding of Active Directory, GPO, DNS, DHCP , and Windows Server platforms. Linux Platform hands on Hands-on experience with Sophos Firewall and Sophos Endpoint . Good knowledge of LAN/WAN technologies and troubleshooting. Experience with Aruba wireless solutions is preferred. Proficiency in Office 365 administration . Working knowledge of PowerShell scripting . Familiarity with Azure AD and Intune MDM/MAM solutions. Excellent problem-solving and communication skills.
Posted 5 days ago
0 years
0 - 0 Lacs
Mohali
On-site
Key Roles and Responsibilities: Assist in the installation, configuration, and maintenance of computer hardware and software. Provide basic technical support to end-users, troubleshooting hardware and software issues. Assist in the setup and maintenance of network devices, including routers, switches, and firewalls (especially Sophos firewalls). Monitor network performance and identify potential issues Assist in server maintenance and administration tasks. Maintain accurate documentation of network and server configurations. Assist in the implementation of security measures to protect the network and data. Stay up-to-date with the latest networking and server technologies. Provide clear and concise written reports and updates. Skill Set Requirements: Strong understanding of computer hardware and software. Basic knowledge of networking concepts. Understanding of basic computer and laptop installation and management. Understanding of Sophos firewall concepts. Excellent written communication skills. Strong problem-solving and troubleshooting abilities. Proactive learning attitude and willingness to learn new technologies. Ability to work independently and as part of a team. Basic understanding of server operating systems (Windows Server, Linux). Strong organizational and time-management skills. Must have worked with IAM (Identity and Access Management Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Posted 5 days ago
1.0 years
0 - 0 Lacs
Noida
On-site
Roles & Responsibilities Handling of Desktop/Laptop HW related issues. Operating system issues troubleshooting. Worked on Exchange related services & management in google workspace administration. Management in Seqrite antivirus administration. Worked on core to advance network related Issues. Sophos XG firewall rules & VPN tunnelling. Server patching, backup & health monitoring. Worked on Backup solutions (Comet, Farvison, WD NAS) Minimum 1 Year Experience Required. Good Communication Skills. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Internet reimbursement Shift: Day shift Morning shift Work Days: Monday to Friday Work Location: In person
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Essential job functions included but are not limited to the following: 1- Design & Architecture o Plan, design, and implement scalable, secure, and highly available enterprise networks. o Evaluate and recommend networking solutions, hardware, and technologies for optimization and innovation. o Prepare network architecture diagrams, documentation, and topology plans. 2- Vendor & Commercial Management o Manage network-related contracts, service renewals, and SLAs. o Coordinate with finance and procurement teams for timely vendor payments and documentation. o Maintain ISP docket files, invoice tracking sheets, and network asset inventory. 3- Client & Stakeholder Engagement o Handle network-related client calls and escalations with professionalism. o Proactively communicate technical updates, incidents, or changes to stakeholders. o Translate technical issues into business language for non-technical teams. 4- Configuration & Administration o Configure routers, switches (Aruba, Cisco), firewalls (Fortinet/Sophos), wireless controllers and access points. o Manage network services: DNS, DHCP, VRRP, NAC, VPNs (site-to-site, remote access). o Apply firmware/IOS upgrades, patches, and security updates. o Routing/Switching: BGP, OSPF, STP, LACP, VPC, VSF, IRF o Wireless: Aruba (Mobility Controllers, APs), Cisco WLC, SSID configuration o Firewalls: Fortinet (NSE 4), Sophos (basic configuration & policy setup) o Protocols: VPN, VRRP, RADIUS, TACACS, ISE o Tools: NMS (Network Monitoring Systems), IPAM, NAC 5- Network Operations o Monitor network health, uptime, bandwidth usage, and troubleshoot incidents. o Lead root cause analysis (RCA) for network outages. o Coordinate with ISPs and third-party vendors for uptime SLAs and ticket resolution. -- Qualifications & Requirements: o 8–10 years of enterprise networking experience o 5+ years in managing Aruba/Cisco Wireless and Switching environments o 5+ years with firewall technologies (Fortinet preferred) * Experience with vendor and ISP coordination, renewals, payments * Experience leading a small team or function * Certifications (Added advantage): o Aruba: ACSA / ACMP o Cisco: CCNP (Routing & Switching / Wireless) o Fortinet: NSE 4 Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Schedule: Day shift Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: enterprise networking: 8 years (Required) Aruba/Cisco Wireless environment: 5 years (Required) Vendor management: 4 years (Required) Willingness to travel: 25% (Required) Work Location: In person
Posted 5 days ago
5.0 years
0 Lacs
Hadapsar, Pune, Maharashtra
On-site
Job Title: IT Engineer/ System Engineer Experience Required: 5+ Years Location: Pune Employment Type: Full-Time Required Skills & Qualifications: 5–7+ years of experience in IT infrastructure and security roles. Strong expertise in Windows Server, Active Directory, FortiGate, and M365. Hands-on experience with firewall, VPN, NAS, and endpoint protection. Familiar with ISP tools, ticket logging, and vendor coordination. Strong problem-solving and troubleshooting skills. Preferred Certifications: Microsoft Certified (Server / M365) Fortinet NSE (any level) Sophos Administrator or Engineer CCNA Soft Skills: Excellent communication and coordination skills. Self-motivated, analytical, and team oriented. High attention to detail and structured work style. Job Type: Full-time Pay: Up to ₹650,000.00 per year Schedule: Monday to Friday Education: Bachelor's (Preferred) Location: Hadapsar, Pune, Maharashtra (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person Speak with the employer +91 9270001751 Expected Start Date: 01/07/2025
Posted 5 days ago
2.0 - 4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation. Show more Show less
Posted 5 days ago
0 years
0 - 0 Lacs
India
On-site
We need System Administrator, he/she must known hardware & Networking, he/she can manage SOPHOS firewall, Also He/she have Knowledge of windows Server 2016, 2019 Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Rotational shift Work Location: In person Speak with the employer +91 9333312479 Application Deadline: 13/06/2025 Expected Start Date: 16/06/2025
Posted 6 days ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Tech Lead - IT Admin ENGINEERING 10 - 13 Years FullTime Noida TA/0208/23 Responsibilities Were looking for an experienced IT Infrastructure and DevOps Manager to lead and optimize our tech operations. This role involves managing secure, scalable systems, driving automation, and aligning IT strategy with business goals. If you're a hands-on leader with deep DevOps and cloud expertise, wed love to and Responsibilities : Lead and manage the IT infrastructure and DevOps operations across the organization Design, implement, and maintain scalable, secure, and reliable IT systems, networks, and cloud environments Oversee system administration, network security, firewalls, backups, and disaster recovery planning Develop and enforce IT policies, standards, and procedures to ensure compliance and data security Plan and execute automation strategies for deployment, monitoring, and performance optimization Collaborate with development and QA teams to streamline CI/CD pipelines and version control practices Manage server infrastructure (on-premise/cloud) and ensure high availability and performance Monitor system health, troubleshoot technical issues, and provide timely resolutions Maintain and update infrastructure documentation, configuration, and change logs Evaluate and implement new tools and technologies to improve IT and DevOps efficiency Manage software licensing, hardware procurement, and vendor coordination Ensure uptime, availability, and security of development, staging, and production environments Lead a team of IT support staff, providing guidance, mentoring, and performance evaluations Conduct regular audits, system upgrades, and patch management activities Ensure compliance with data protection regulations and industry standards (e.g., ISO, SOC2) Collaborate with senior leadership to align IT strategy with business goals Provide technical support and training to internal teams as Skills & Qualifications : Proven experience (8+ years) in IT infrastructure management and DevOps practices Strong knowledge of cloud platforms like AWS, Azure, or GCP Hands-on experience with CI/CD tools such as Jenkins, GitLab CI Proficiency in scripting languages such as Bash, Python, or PowerShell Expertise in infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation In-depth understanding of network protocols, firewalls, VPNs, and security best practices Experience managing Linux and Windows server environments Familiarity with containerization tools like Docker Solid understanding of monitoring/logging tools (e.g., Prometheus, Grafana, ELK stack, Datadog) Strong problem-solving skills and ability to work under pressure Excellent communication, leadership, and team management skills Ability to collaborate cross-functionally with development, QA, and business teams Strong documentation and process-oriented mindset Bachelors degree in Computer Science, Information Technology, or a related Skills : Experience with Kubernetes or other orchestration tools Exposure to hybrid infrastructure (cloud + on-prem) setups Knowledge of identity and access management (IAM) frameworks Experience in conducting security audits and implementing compliance standards (e.g., ISO, SOC2, GDPR) Certifications such as AWS Certified SysOps Administrator, Certified Kubernetes Administrator (CKA), RHCE, or CompTIA Security+ Experience with high-availability and disaster recovery solutions Familiarity with Agile/DevOps methodologies and tools for project tracking (e.g., Jira, Confluence) Has good understanding of Sophos Us : TechAhead is a global digital transformation company with a strong presence in the USA and India. We specialize in AI-first product design thinking and bespoke development solutions. With over 15 years of proven expertise, we have partnered with Fortune 500 companies and leading global brands to drive digital innovation and deliver excellence. At TechAhead, we are committed to continuous learning, growth and crafting tailored solutions that meet the unique needs of our clients. Join us to shape the future of digital innovation worldwide and drive impactful results with cutting-edge AI tools and strategies! (ref:hirist.tech) Show more Show less
Posted 6 days ago
3.0 years
0 - 0 Lacs
Cochin
On-site
Job Opening: IT Support Engineer Location: Kochi / Dubai Job Type: Full-time Experience Level: 3+ years ( Only experienced candidates should apply ) We are hiring a highly skilled IT Support Engineer with strong hands-on experience in system support, network configuration, cloud services, and IT infrastructure. This hybrid role combines technical support , project coordination , and infrastructure management , ideal for professionals who take initiative and deliver results. Key Responsibilities IT Support: Provide Tier 1 and Tier 2 support for end users (hardware, software, and networking). Install, configure, and maintain desktops, laptops, mobile devices, and printers. Firewall configuration – experience with firewalls. Cloud services configuration – hands-on experience with AWS and Microsoft Azure . Manage Office 365 , Active Directory , and enterprise-level applications. Perform CPanel management and Linux system administration . Monitor system backups , updates, patches, and security compliance. IT Project Coordination: Plan and execute IT infrastructure projects (e.g., server setups, office moves). Coordinate with vendors, contractors, and internal teams for timely delivery. Maintain project documentation, timelines, and progress tracking. Facilitate clear communication with stakeholders. Infrastructure Support: Configure and troubleshoot VMware and vSphere environments. Setup and maintain router and switch configurations . Conduct LAN/WAN configuration and troubleshooting. Support disaster recovery planning and infrastructure testing. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 3 years of hands-on experience in IT support and infrastructure roles. Strong experience in: Firewall configuration (Sophos, Fortinet) Cloud platforms – AWS, Microsoft Azure Router and Switch configuration LAN/WAN setup and troubleshooting Office 365 , Active Directory , CPanel , Linux VMware , vSphere , and virtualization troubleshooting Familiarity with project methodologies such as Agile or Waterfall is a plus. Excellent problem-solving , organizational , and communication skills . Only experienced candidates may contact: Ms. Susan, HR Lead – 8129005574 Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month
Posted 1 week ago
2.0 years
0 Lacs
Delhi, India
Remote
Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M&C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less
Posted 1 week ago
3.0 - 5.0 years
2 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities : Must have good experience Microsoft 365 could base suite of products and managed and set up policies and security. Must have good experience with Sophos firewall, networks, and end point protection. Inventory management, Other hardware and laptop maintenance, diagnostics Management of all cloud-based applications, create users, manage access and escalations (MS365, Sophos), Management of AD and MS policy Implementation most suited to our departments. Device management including on premises devices A/V, printer, servers, laptops, mobiles (basic maintenance), routers, application management, end point security with staff based across India. End point protection (procure, configure, maintain). Networks, firewalls, and cyber threat prevention policies set up and implement. Cloud based infra support and advise for internal Software applications currently on AWS, domain management support would be a good Documentation of policies, & Reporting Disaster recovery, Business continuity management, data backup. Preferred candidate profile : IT Support Perks and benefits : Paid leaves Mon- Fri - 9.30-6.30pm
Posted 1 week ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Us CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services, and supply chain, CLOUDSUFI is positioned to meet customers where they are in their data monetization journey. Our Values We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community. Equal Opportunity Statement CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation and national origin status. We are dedicated to providing equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/ What are we looking for CLOUDSUFI is seeking a Information Security Lead overseeing the organization's information security framework, ensuring the confidentiality, integrity, and availability of all data. This role involves developing and implementing security policies, managing risk assessments, and addressing compliance requirements. The Infosec Lead will also lead incident response efforts, conduct regular security audits, and collaborate with cross-functional teams to mitigate vulnerabilities. Strong expertise in cybersecurity tools, frameworks, and best practices is essential for this role. Roles & Responsibilities ➢ Work independently with vendors and collaborate with colleagues. ➢ Experience negotiating remediation timelines and/or remediating found issues independently. ➢ Ability to implement vendor platforms withinCI/CDpipelines. ➢ Experience managing/responding to incidents, collecting evidence, and making decisions. ➢ Work with vendors and internal teams to deploy criteria within WAF and fine tune configurations based on application needs. ➢ Multitasking and maintaining a high level of concentration on assigned projects. ➢ Strong working knowledge of AWS security in general and familiarity with AWS native security tools. ➢ Promote security within the organization despite roadblocks, demonstrating resilience and persistence. ➢ Define and integrate DevSecOps security requirements in projects. ➢ Articulate security requirements during architecture meetings while collaborating with application and DevOps teams. ➢ Hands-on experience with various security tools and techniques, including: ➢ Trivy, Prowler, Port53, Snyk for container and application security. ➢ KaliDiscovery and vulnerability scanning for penetration testing and threat assessment. ➢ Network and website penetration testing (PT) to identify and remediate security vulnerabilities. ➢ SAST and DAST tools for static and dynamic application security testing. ➢ API security testing ➢ Web/Mobile App SAST and DAST Preferred Certification ➢ AWS Security /CISSP /CISM (Certified Information Security Manager) Required Experience ➢ 8+ years of experience with AWS orchestration via Terraform scripts. ➢ 8+ years of experience withCloudWatch,CloudTrail, and GuardDuty. ➢ 8+ years of experience with AWS WAF. ➢ 6+ years of experience with Cloudflare or any other WAF tool. ➢ 6+ years of experience with Datadog or any other logging and monitoring tool. ➢ 6+ years of experience with Trivy or any other vulnerabilities and configuration issues in AWS. ➢ 6+ years of experience with Prowler or any other security issues in AWS or other cloud. ➢ 6+ years of experience with Snyk or any other tool for SCA, SAST and SBOM. ➢ 6+ years of experience with any SAST/DAST tool. ➢ Experience with PagerDuty. ➢ Ability to conduct nuanced threat assessments. ➢ Experience with SOPHOS. ➢ Significant experience with compliance regimes like PCI, SOC2, SOX, and HIPAA. ➢ Proficiency in Infrastructure asCode tools like Ansible, Terraform, andCloudFormation. ➢ Strong experience implementing security tools withinCI/CD pipelines. ➢ Expertise in cloud service providers, particularly AWS. ➢ Proven ability to oversee technological upgrades and improve cloud security environments. ➢ Skilled in developing, installing, configuring, and integrating IT tools and security processes. ➢ Competence in static and dynamic code analysis tools, interpreting results, and guiding teams to address gaps. ➢ Extensive experience in penetration testing, container security, and threat vulnerability assessments. ➢ Capability to assess technology architectures for vulnerabilities and recommend improvements. ➢ Strong leadership in creating and managing security strategies and overseeing information security audits. ➢ Expertise in developing and maintaining security policies, standards, and guidelines. Non-Technical/ Behavioral competencies required ➢ Must have worked with large customers in Middle East Region particularly Saudi Arabia. ➢ Written communication, technical articulation, listening and presentation skills (8/10 minimum). ➢ Should have good conflict management. ➢ Should have superior persuasive and negotiation skills ➢ Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills ➢ Should be a quick learner, self starter, go-getter and team player ➢ Should have experience of working under stringent deadlines in a Matrix organization structure Show more Show less
Posted 1 week ago
30.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About ESSWAY Cyber Security Solutions ESSWAY Cyber Security Solutions is a global leader in comprehensive cybersecurity, formed in 2023 as a joint venture between Esskay and Way11. We leverage over 30 years of combined industry experience – Esskay's renowned service excellence and Way11's specialized cybersecurity expertise – to deliver cutting-edge solutions for both IT and OT environments. With offices in India, Bangladesh, and the Middle East, we protect clients worldwide from evolving cyber threats. We are committed to innovation, collaboration, and providing a dynamic work environment where you can grow your career and make a significant impact on the cybersecurity landscape Job Summary: We're seeking an experienced Engineer – Cyber to design and implement robust cyber security solutions for industrial control systems. The ideal candidate will have hands-on experience with OT cybersecurity, networking, and industrial communication protocols. Essential Technical Skills: Industrial Control System Security Standards: Experience with ISA 99/IES 62443, ISO 27001, NIST, and CIS guidelines Cyber Security System Implementation: Hands-on experience in host-based and network-based implementation of cyber security in DCS OT Cybersecurity Solution Implementation: Experience with system hardening, network monitoring, antivirus implementation (McAfee), backup solutions (Veritas & Acronis), and virtualization (VMware) Networking Knowledge: Familiarity with TCP/IP protocols, routing protocols, firewalls (Cisco, Fortinet, Palo-Alto, Sophos), and network management systems Industrial Communication Protocols: Understanding of Modbus TCP, Modbus RTU, OPC, and ProfiNet Preferred Certifications: CISSP/CISM/CISA: Validated certifications like CISSP, CISM, or CISA Certified Ethical Hacker (CEH): CEH certification Cisco/Palo Alto/Fortinet Certifications: Relevant certifications Security+, CCNA, CCNP, VCP DCV 6.5+ Familiarity with Industrial Control Systems (Honeywell, Emerson, Yokogawa, Schneider) Education and Experience: - Bachelor's Degree: Preferably in a relevant field - Experience: 6-10 years of hands-on experience in cyber security roles Location This is an on-site position based in India (primary location) with potential deployment to Kuwait. Candidates must be willing to relocate or have existing work authorization for these locations. What We Value Strong execution and commitment to delivering results Excellent written and verbal communication skills in English Team-oriented mindset with ability to collaborate across global teams Strong customer handling capabilities for international projects Willingness to travel domestically and internationally Analytical thinking and problem-solving abilities Self-motivation and initiative with minimal supervision Adaptability to change priorities and requirements Ability to manage multiple complex tasks simultaneously Equal Opportunity Employer Essway is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Show more Show less
Posted 1 week ago
0.0 years
0 Lacs
Gurugram, Haryana
On-site
Job Description – System Admin Job Responsibilities: Must have good experience Microsoft 365 could base suite of products and managed and set up policies and security. a Must have good experience with Sophos firewall, networks, and end point protection. Inventory management, Other hardware and laptop maintenance, diagnostics Management of all cloud-based applications, create users, manage access and escalations (MS365, Sophos), Management of AD and MS policy Implementation most suited to our departments. a Device management including on premises devices A/V, printer, servers, laptops, mobiles (basic maintenance), routers, application management, end point security with staff based across India. End point protection (procure, configure, maintain). Networks, firewalls, and cyber threat prevention policies set up and implement.a Cloud based infra support and advise for internal Software applications currently on AWS, domain management support would be a good to Documentation of policies, & Reporting Disaster recovery , Business continuity management, data backup.a Company Website https://www.wroffy.com/a Address - 304,3rd Floor, Vipul Business Park, Sohna Road, Sec-48 Sohna Road, Gurgaon, Haryana, India With Regards!! Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Education: Bachelor's (Preferred) Work Location: In person Speak with the employer +91 9310810125
Posted 1 week ago
5.0 - 10.0 years
8 - 9 Lacs
Noida, Bengaluru, Mumbai (All Areas)
Work from Office
The individual should be able to manage network operations independently consisting of Routers / L2 & L3 switches • Thorough knowledge of network protocols • Hands-on experience in Cisco routers Sophos firewall • Understanding of ITIL process
Posted 1 week ago
0.0 years
0 Lacs
Gandhinagar, Gujarat
Remote
Location: Gandhinagar, Gujarat (Infocity IT Park Campus) Shift: US Night Shift (5 days a week) Salary Range: As per Market Standard Immediate Joiners Preferred Industry: Outsourcing and Offshoring Consulting Employment Type: Full-time JOB OVERVIEW: GrowQ Private Limited is seeking a highly skilled IT Administrator with a strong technical background to manage our IT infrastructure, support AWS environments, and handle network administration. The ideal candidate will possess expertise in LAN and server management, firewall security, and end-user support, with excellent communication skills to work effectively in a US-based shift. KEY RESPONSIBILITIES: AWS Management: Manage and support AWS cloud infrastructure, including EC2 instances, S3, RDS, and other services. Ensure optimal performance, security, and cost management of cloud resources. Network Administration: Oversee LAN and server management, ensuring smooth operation, connectivity, and security within the company’s IT infrastructure. Firewall Security: Configure and maintain Sophos firewalls, ensuring proper network security protocols and managing VPNs, intrusion prevention systems (IPS), and web f iltering. Office 365 & Teams: Provide support for Office 365, Teams, and other communication and collaboration tools, ensuring smooth operations and assisting with troubleshooting issues. Desktop Support: Offer end-user support for desktop systems, hardware, and software issues, ensuring minimal downtime and quick resolution of technical problems. IT Documentation: Maintain ISO-compliant documentation and assist in preparing for internal and external audits. QUALIFICATIONS: Proven experience in managing AWS cloud infrastructure. Expertise in LAN administration, server management, and network security (preferably with Sophos firewalls). Strong proficiency with Office 365 and Teams. Excellent verbal and written communication skills in English. Ability to troubleshoot and resolve desktop hardware/software issues. ISO documentation and audit experience is a plus. Job Type: Full-time Pay: Up to ₹85,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Life insurance Provident Fund Work from home Shift: Night shift US shift Work Days: Monday to Friday Work Location: In person
Posted 1 week ago
0 years
4 - 6 Lacs
Vadodara
Remote
Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup Exchange o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer
Posted 1 week ago
0 years
0 Lacs
Vadodara, Gujarat, India
Remote
Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Designation: Specialist - Infrastructure Support/IT Support Key Responsibilities · Manage, configure, and monitor Sophos Firewalls (XG, XGS series). · Administer and troubleshoot Ruckus WiFi networks (SmartZone, Unleashed, and Cloud). · Perform routine tasks related to Windows Server (2016/2019/2022) including Active Directory, Group Policy, DNS, DHCP. · Provide Level 2 support for network, server, and security-related incidents. · Conduct firewall policy updates, firmware upgrades, VPN setup and monitoring. · Monitor network traffic and performance, optimize throughput and security. · Handle Wi-Fi SSID setups, guest portals, VLAN tagging, and access point provisioning. · Manage user accounts and permissions in AD. · Collaborate with Level 1 and Level 3 teams to resolve escalated issues. · Create and maintain documentation for configurations, procedures, and infrastructure. · Participate in audits and compliance efforts related to IT infrastructure. Required Skills & Experience: 4+ years of experience in IT support or network administration. Strong experience with Sophos XG/XGS Firewalls, including policies, NAT, IPS, VPNs. Solid hands-on experience with Ruckus WiFi systems – access point deployment, SmartZone controller management. Proficiency in Windows Server administration – Active Directory, GPO, DNS/DHCP. Good understanding of LAN/WAN concepts, TCP/IP, VLANs, and routing protocols. Experience with system monitoring tools and ticketing systems. Excellent troubleshooting and analytical skills. Strong communication and documentation abilities. Show more Show less
Posted 1 week ago
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