Business Process Optimization- Program Manager Drinkprime

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Project Manager at DrinkPrime, your primary responsibility will be to lead and coordinate the development of an "Ops Lite" delivery model. This model is designed to reduce operating costs while enhancing SLA and SOP adherence. Your role will involve conducting market and internal benchmarking of low-cost ops models, collaborating with cross-functional stakeholders to gather process inputs, and evaluating existing SOP complexity for simplification. You will also be coordinating short pilot experiments, tracking their performance, and publishing monthly reviews for the COO and management on Ops Lite progress. Additionally, you will work closely with finance for impact analysis of Ops Lite experiments. The ideal candidate for this role should have at least 3 years of experience in consulting, business analysis, or transformation projects. Exposure to field ops would be advantageous. Strong proficiency in Excel is a must, and experience in cost benchmarking, service design, or SOP redesign is desirable. You should possess the ability to work with ambiguity and align stakeholders without direct authority. Key qualifications include experience dealing with blue-collar workers, understanding the need for reducing fixed costs when expanding into new cities, and the capability to coordinate between production, support, sales, and ops teams to facilitate the implementation of the operations model. It is important to note that this role is not a team management position and will not directly oversee city operations. This is a full-time position that requires in-person work at the designated location. The expected start date for this role is 01/08/2025. Join us at DrinkPrime and be a part of our mission to make safe drinking water accessible and affordable to every resident in India.,

Posted 1 week ago

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