974 Sop Jobs - Page 4

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

Day-to-day operations of the Tri-Plating & Nickle Chrome process Exp of line parameters such as temperature, voltage, chemical concentration, and plating time Conduct basic quality checks (coating thickness, adhesion, appearance, etc.)as per SOPs Required Candidate profile Understanding of electroplating processes (preferably Tri-Plating: Copper-Nickel-Chrome) Knowledge of chemical handling and safety protocols Root cause analysis (RCA) and CAPA for plating defects

In conjunction with the Submission Manager, and use of technologies, simplify the end-to-end process for Clinical Trial documents, maintenance and submissions Prepare Clinical Trial Submission documents adhering to regulatory guidelines and ensuring consistency across all BMS programs Partners with the Submission Manager for the timing and creation of the submission documents, including CSR appendices, Financial Disclosure Tables, and related submissions documents Ensures documents are formatted appropriately and Submission Ready Compliant (SRC) In collaboration with out outsourced partners, creates site numbers for new and ongoing clinical trials Enters site milestones and regulatory approvals dates to maintain the quality health of the trail assigned to Ensures Drug shipment address are entered correctly, and feed to SAP to enable IP Supply to sites Performs a reconciliation of Veeva (eTMF/CTMS) to ensure accurate data is available and reflecting correctly Proactively analyzes and drives efficient problem solving within team's control Applies critical thinking, developing mitigation and resolution strategies, and promptly responding to action items Demonstrates thorough knowledge of relevant BMS SOPs and policies and the ability to provide timely guidance in their application to Protocol and/or Program teams Assesses operational feasibility using GCPs, ICH and regulatory legislation and guidelines as they apply to submission deliverables where applicable Demonstrates strong project management skills Demonstrates thorough knowledge of creation of documents, and the document management systems and requirements (e g Core Template) Demonstrate understanding of the pharmaceutical industry and of the non-clinical, clinical, business, ethical and regulatory components in the global drug development process Manages interactions with senior level multifunctional teams across the oncology portfolio, to drive the operations submission documents Other duties as assigned to support Clinical Trials Performs other tasks as assigned Experience Requirements 2-4 years of relevant experience in clinical trial documentation management or a Clinically related or relevant field Demonstrated knowledge of ICH / GCP and regulatory guidelines/directives, understanding of drug development process and Pharma Experience in the use of industry Clinical Trial Master File Systems or equivalent Experience with Veeva Vault Clinical preferred Experience with MS office suite, SharePoint, etc CTMS (Veeva Vault experience preferred), knowledge of portals, databases and other Clinical Trial enabling technologies Strong understanding of the pharmaceutical industry and of the non-clinical, clinical, business, ethical and regulatory components in the global drug development process

Job Purpose and Impact The Associate Professional, Record to Report job performs routine record to report activities to collect, process and present accurate financial data for the purposes of providing external information for decision making while ensuring compliance with financial transaction recording standards. Under close supervision, this job collaborates with businesses and banks to complete standard operational processes and procedures, compliance and data management for financial products and services and data systems. This job also supports improvements in process execution and audit activities. Key Accountabilities RECORD TO REPORT ACTIVITIES: Performs routine activities, including processing journal entries and intercompany transactions, completing monthly and quarterly general ledger close activities, performing fixed asset accounting, balance sheet reconciliations and reporting activities, tax accounting, cost and profit center allocation, bank accounting and bank reconciliations. FOREX RISK MANAGEMENT: Assists with foreign exchange risk management for selected units, including activities related to foreign exchange exposures, foreign exchange risks, and risk management procedures and processes to ensure adherence to policies. POLICY COMPLIANCE & CONSISTENCY: Maintains the standard operating procedures and processes, and helps monitor operational compliance with financial transaction recording standards, including company accounting policies, statutory reporting regulations and tax regulations. BUSINESS PARTNERSHIP: Supports positive relationship with customers, clients and other business partners, responding to business contacts or customers directly to deliver accurate processes. PROCESS EXECUTION IMPROVEMENT: Applies basic knowledge of operational practices, procedures and internal controls to identify improvement opportunities in execution to drive operational excellence and data integrity to enable analysis and insight. Qualifications No minimum years of relevant experience required. Typically reflects 2 years or more of relevant experience.

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The incumbent should have good knowledge of Cash Application lifecycle and will be responsible for Posting customer payments received via Lockbox, Cash & Wire against open invoicesEnsure timely completion of work allocations related to Cash ApplicationManage the daily operations-related communications, and interactions with internal & client stakeholders both by e-mails and calls as well. He/she must have worked in Cash Applications for international clients, and BPO organizations. Actively participating the client calls and providing required resolution/inputs to leads.Working on the night shift based on business requirements. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipMinimum 2.5-3 years of Cash Application experience in Finance & Accounting functionBPO experience will be an added advantage but not mandatoryMinimum Bachelors degree in Finance Accounting or related field Good knowledge of the AR Cash Application process. System & applications.Experience working in SAP Hanna 4 would be preferred and an added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails.Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing to with AR Cash Application SMEs Roles and Responsibilities: Match payments received from the customers against open invoicesResponsible for downloading bank statements from the bank portal and uploading them in GL for manual GL matchingFollow up with customers and clients for missing remittance adviceReview and respond to customer queries and communicate with customers for further queriesTrain new joiners and work closely with SMEs in the processHelp track the process updates and support SMEs in updating SOPs on regular intervalsRaise accurate and on-time queries and take necessary actions on resolutions receivedAchieve 100% accuracy & productivity for activities in scope.Perform quality checks for the team membersMust possess good communication skills both e-mail and oral Qualification Any Graduation

Writing compelling personal statements, supplemental essays, and scholarship applications unique narrative angles, Craft stories that authentically represent students while meeting specific university requirements

* Process development, scale up and technology transfer of products from R&D to Pilot plant upto commercial batches to production department as per regulatory requirement * Day to day lab experiment planning & to ensure execution Required Candidate profile * To ensure requirement of raw materials as per experiment planned in R&D and pilot plant. *Complete literature search with IPR status study, ROS finalization, lab experiment planning.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Designation : Deputy Manager Experience : 5 years ~ 8 years Education : B. Tech - Full-time (Electrical/EE/ EEE) Knowledge of contractor assessment Interaction with 3rd party inspection agencies Monitoring of work done by 3rd party engineers Knowledge of ISO 9001 requirements. Knowledge of preparation and verification of RCA and Corrective actions. Imparting Job specific trainings. Knowledge of the various standards applicable in Solar/Power installations. Knowledge about testing and commissioning. Preparation of Field Quality plans, SOP’s ,Work instructions. Please note: This job requires travel, 3 days to 4 days in a month.

Ensure factory complies with local health & safety laws Identify Hazards & Assess Risks Develop &Enforce Safety Policies Accident Prevention &Investigation Conduct Safety Training & Drills Monitor Use of Personal Protective Equipment Team Leadership Required Candidate profile Graduate or Diploma in Industrial Safety ,Fire Training ,etc 2/5 year experience in Manufacturing company Conduct audits, investigate incidents, develop safety plans, handle regulatory compliance.

Individual accountabilities Collaboration Collaborates and communicates with domain BPOs, BPEs, KBUs, and EU's. Collaborates with OIM team and member of Design Authority. Collaborates with OEA Data, Infrastructure & Integrations team and OOO Technical solution managers to ensures technical landscape adheres to standards. Application Support & Maintenance Proactively assesses the technical landscape and ensures processes/integrations are optimally configured. Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems. Key member of the Oracle Cloud quarterly update process and testing for apps in collaboration with KBUs and OOO Test Manager. Attends service calls with support partner to provide guidance on technical issues. Joins Oracle support sessions to actively influence Oracle product development and thereby improving business efficiency. Application Enhancement & Continuous Improvement Collaborates with Product Owners, BPOs, BPEs, and OOO C/I team to design and deliver continuous improvement projects in the Oracle applications portfolio. Works on technical design. Reviews approach with the product owners and performs fit/gap analysis. Owns technical solution development, documentations and including technical testing to ensure that solutions follow best design practices. Vendor Management Reviews proposed configuration changes designed by 3rd parties. Works with 3rd parties to ensure projects are delivered within scope, budget & quality. Key shared accountabilities Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations Oracle technical solution decisions with OOO and OIM Lanes Oracle Quarterly Update testing with OOO Test Manager and KBUs Oracle portfolio integrations with DII team Oracle SOP and KBA development with O&Q team Key profile requirements Minimum of 4 years hands-on experience with relevant domain application development in major ERP systems, at least 3 of which with Oracle Cloud. Demonstrated experience in successfully designing/delivering complex technical changes and/or solutions in a global company with a complex business environment. Demonstrated experience with BIP / VBCS / OTBI / SQL preferred. Oracle Integration Cloud / Oracle Cloud Infrastructure / REST APIs / Middleware / Security / Performance / Apex is a plus.

Individual accountabilities Collaboration Collaborates and communicates with domain BPOs, BPEs, KBUs, and EU's. Collaborates with OIM team and member of Design Authority. Collaborates with OEA Data, Infrastructure & Integrations team and OOO Technical solution managers to ensures technical landscape adheres to standards. Application Support & Maintenance Proactively assesses the technical landscape and ensures processes/integrations are optimally configured. Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems. Key member of the Oracle Cloud quarterly update process and testing for apps in collaboration with KBUs and OOO Test Manager. Attends service calls with support partner to provide guidance on technical issues. Joins Oracle support sessions to actively influence Oracle product development and thereby improving business efficiency. Application Enhancement & Continuous Improvement Collaborates with Product Owners, BPOs, BPEs, and OOO C/I team to design and deliver continuous improvement projects in the Oracle applications portfolio. Works on technical design. Reviews approach with the product owners and performs fit/gap analysis. Owns technical solution development, documentations and including technical testing to ensure that solutions follow best design practices. Vendor Management Reviews proposed configuration changes designed by 3rd parties. Works with 3rd parties to ensure projects are delivered within scope, budget & quality. Key shared accountabilities Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations Oracle technical solution decisions with OOO and OIM Lanes Oracle Quarterly Update testing with OOO Test Manager and KBUs Oracle portfolio integrations with DII team Oracle SOP and KBA development with O&Q team Key profile requirements Minimum of 4 years hands-on experience with relevant domain application development in major ERP systems, at least 3 of which with Oracle Cloud. Demonstrated experience in successfully designing/delivering complex technical changes and/or solutions in a global company with a complex business environment. Demonstrated experience with BIP / VBCS / OTBI / SQL preferred. Oracle Integration Cloud / Oracle Cloud Infrastructure / REST APIs / Middleware / Security / Performance / Apex is a plus.

Role & responsibilities 1 Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2 Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3 Develops and implements procedures to meet quality, quantity, and timeliness standards. 4 Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5 Coaches less-experienced staff in learning procedures and insurance knowledge. 6 Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Preferred candidate profile Industries (Only): International Insurance, US Mortgage, International Banking operations. Experience : 6+ years at least and 1+ years as a team lead, Lead, Specialist, SME, Senior Analyst Education Background : Bachelor Degree (Major) Skills : Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition , and Shrinkage. Competencies and Behaviors * Train others * Builds team relationships * Communicates effectively * Demonstrates functional excellence * Customer centric

Responsibilities: Operate boiler and monitor performance Feed fuel and record usage Check water level and quality Ensure equipment safety Maintain cleanliness Follow SOPs and report issues Coordinate during maintenance or shutdowns

Role & responsibilities 1. Responsible for Digital compliance with respect to computerized systems and Application software. 2. Manage and execution of the activities such as Data Backup, Archival, Restore, Time synchronization / harmonization of computer systems, equipments and instruments and User access management at site. 3. Support in Computerized System Qualification and Validation activities. 4. Support to vendor in Equipment or Instrument Installation activity. 5. To ensure computerized systems validation, and compliance throughout the life cycle of the Equipment/system to comply with the site procedures and Regulatory requirements. 6. Prepare and update of Computerized Systems Validation Master Plan and Gap assessment (if required) as and when needed. 7. Identify and mitigate risks related to computerized systems at the site level. Prepare/support risk assessment documents and ensure execution of validation activities based on assessed risk. 8. Ensure that the computerized system inventory is updated, and GxP risk classification/ Impact Assessment is performed for new or modified systems. 9. Execution of qualification documents related to GxP computerized system, IS infrastructure and participate in qualification/validation or compliance verification of computerized systems. 10. Review the user access request form for GxP computerized systems, application software and update the Authorized List of Users as per the Access Management of GxP Computerized Systems. 11. Execution of the audit trail at site as per the Review of audit trail SOP with reference to the Audit trail review schedule. 12. Prepare Periodic Review schedules and perform reviews of computerized systems and handle deviations and CAPA, if any. 13. Prepare/ review the computerized systems SOPs and ensure the site, GxP regulatory requirements. 14. Initiation of change management, deviation management and CAPA related to computerized systems activities followed by tracking for closure. 15. Involvement of self-inspection activities as per the schedule given. 16. Support regulatory inspection and quality audits, inspection readiness and qualification of service providers and preparation of audit responses with respect to computerized systems compliance. 17. To follow safety, Health and Environment norms and adhere to the company policy. Preferred candidate profile

As an o9 Solutions Consultant, you will play a crucial role in transforming enterprise planning processes through the AI-first approach of the o9 platform. Your primary responsibility will be to ensure the seamless integration of planning capabilities for global enterprises, thereby unlocking significant value and enhancing operational efficiency. By resolving customer issues promptly, validating data accuracy, and refining end-to-end workflows, you will contribute to optimizing supply chains and driving better outcomes for businesses and the planet. Your expertise in industry best practices, technical architecture, and o9 solutions will be put to use as you configure the platform based on change requests and deliver solutions to complex operational and supply chain challenges. You will also collaborate with other consultants to address design issues, conduct workflow and data analytics tests, and provide training to end-users globally. Additionally, your role will involve actively participating in the enhancement of internal processes and product features based on customer feedback. To excel in this position, you must possess a minimum of 2 years of experience in implementing planning applications and hold a degree in Btech/BE/MCA/Mtech. Proficiency in languages such as SQL, MDX, T-SQL, as well as statistical, optimization, and simulation skills, will be advantageous. A deep understanding of supply chain planning concepts, strong leadership abilities, effective communication skills, and the capacity to analyze and prioritize data are essential characteristics for success in this role. At o9, we value teamwork, transparency, and continuous communication. You can expect a competitive salary, supportive work environment, opportunities for growth, and a diverse international culture. Join us in our mission to digitally transform planning and decision-making for enterprises worldwide, and be a part of a high-energy, values-driven organization committed to being the most valuable partner to our clients. o9 Solutions is a rapidly growing enterprise SaaS company with a mission to drive digital transformation in enterprise decision-making. With the o9 Digital Brain as our premier AI-powered platform, we are at the forefront of enabling major global enterprises to achieve groundbreaking transformations. As a part of our team, you will have the opportunity to work with industry leaders and contribute to shaping the future of enterprise planning. If you are looking to be part of a dynamic and innovative organization that values diversity, inclusion, and continuous improvement, consider joining o9 Solutions on our journey towards AI-powered management and 10x improvements in enterprise decision-making. Experience the excitement of driving profitable growth, reducing inefficiencies, and creating lasting value with us.,

Role & responsibilities Support operational workflows, documentation, and execution of strategic initiatives Coordinate across internal functions (product, marketing, sales, HR, finance, partnerships, legal) Manage operational dashboards, trackers, and reports (Excel, Google Sheets, Zoho, or Salesforce) Assist in onboarding partners, clients, vendors, and managing ongoing communications Ensure documentation and SOPs are up to date and followed Identify inefficiencies and propose process improvements Track dependencies, manage timelines, and follow up on deliverables Must-Have Skills 1- 3 years of experience in business operations (preferably in EdTech, SaaS or HRTech) Strong communication and stakeholder coordination skills Proficiency in CRM tools (Zoho/Salesforce), project tracking, and reporting tools Attention to detail, multitasking ability, and a process-oriented mindset Excellent time management and accountability Good-to-Have Exposure to recruitment workflows, LMS platforms, or assessment tools Experience working in fast-paced, early-stage startups or AI-led platforms Why Join Us? Be part of a mission-driven company reshaping how talent meets opportunity Work with a fast-moving team focused on ownership, impact and collaboration Opportunity to grow in a dynamic, innovation-first culture