996 Sop Jobs - Page 37

Testing of RM, intermediates & finished products Operate HPLC, GC, UV, pH meter, KF Follow GMP, QMS & SOPs Sampling, calibration & equipment maintenance Accurate & timely report generation

Designation : Lead Specialist/ Senior Lead Specialist Global HRSS Working Hours : US Shifts: 6.00 PM to 3.00 AM or UK Shift: 3.00 PM to 12.00 AM Hybrid Model: 1-week WFO and 3 weeks WFH Subject to Business requirements Work Location : Bangalore/ Pune ******************************************************************************************* IMMEDIATE JOINERS ALERT! We're looking for candidates who can join immediately. If you're available, please send your CV via WhatsApp only to: 9152808909 Along with your CV, kindly share a short video profile talking about your experience. Please note: No calls will be entertained. ******************************************************************************************* Position Summary Possessing a strong understanding of HR processes. Driving process improvement and automation initiatives. Providing support to the Project Management team at various stages when new project requirements arise. Offering end-to-end testing support, which includes creating sample data for testing, failed results.Tests as needed, updating testing scripts, and providing detailed reports on any failed results. Assisting with other project support tasks, such as creating cases for mass data uploads and handling ad-hoc requests and supplemental files. Supporting transitions and the hyper-care phase until the project is stabilized and standard operating procedures (SOPs) are finalized Job Description Primary Responsibilities Serves as key project team member related to any HR Service Delivery related projects influencing requirements, testing, and delivery Project responsibilities include - process mapping current and future state HR service delivery (HRSD) steps, providing inputs into HRSD related requirements, using RACI scoping clear ownership of tasks which require HR Service Delivery support, training and supporting transition of process to HRSD resources as well as clearly documenting changes to standard operation procedures (SOP). Manages relationship with local HR team to ensure successful support model as well as regular communications on various projects and support related efforts for continuous improvement Provides oversight and focus around on-going process improvement to various HR operations processes. Ability to analyse and spot trends in real-time to identify root cause of issue, mitigation plan, and monitor through to completion across stakeholders identified. Coordinates across payroll, talent acquisition, local HR and HR service delivery to drive data quality. Understands business and HR priorities as a key role to partner on technology, shared services, Management and production of reports and analytics to HR and managers to drive change, good decision making and actions Work with internal stakeholders (e.g., Finance) to ensure all HR Operations & Data activities are reviewed to ensure accuracy and efficiency Ensure that the employee processes in relation to starters and leavers are followed and recorded (e.g., files) correctly and in a way that would satisfy internally or externally led audits Develop and implement plan to enable line managers to move further along its Self-Serve journey Act as a solution point for complex queries, liaising with all relevant parties across the business Represent and be HR Service Delivery Champion on Cross-Divisional project teams in the development and implementation of existing and new HR system functionality, policy, process, and best practice, including systems that support learning and talent activities. Provide data analysis on trends providing KPI's and recommendations on potential areas for improvement Participate in HR team projects and may lead projects Ability to take information and make a compelling data led case for change Work closely with HR colleagues to drive change in areas of process and systems and support them in their partnering with managers Additional Responsibilities Knowledge of ERPs HR and Payroll Skills and Competencies Experienced in HR process management, able to work with minimal supervision, with confidence and a strong attention to detail An experienced administrator, super user and driver of HRIS platforms, able to maintain a platform and support other users Demonstrate and maintain knowledge and expertise in their own field Ability to prioritize a breadth of work, while meeting critical deadlines Focused, have a can-do approach and prepared to go above and beyond Be a team player with the ability and confidence to work independently and collaboratively Experience of maintaining policies and procedures Undertake complicated tasks made up of several elements that require planning and judgement Project management mind-set and experience Well-developed collaboration skills Seek opportunities to find efficiencies and streamline the processes Be a strong communicator and confident with working with stakeholders at all levels across the organization Demonstrate good level of IT literacy with strong knowledge of Word, Visio and Excel Experience of SharePoint would be advantageous Minimum Qualifications Education Major Graduation in Business Management is added advantage Project Management experience is must Degree Bachelor Master Licenses/Certificates Project Management, Lean/Six Sigma Added Advantage

Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process Performance Meet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Salesforce QA Automation. Experience5-8 Years.

Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process Performance Meet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Performance Testing. Experience8-10 Years.

Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process Performance Meet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Quality Assurance. Experience5-8 Years.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Deliver No. Performance Parameter Measure 1. Technical Writing Project process adherence tasks allocated, checklists, quality standards First Time Right (FTR) On-time release of the document (rework within time) Error free work/ Number of reviews Client feedback Mandatory Skills: Technical Writing. Experience5-8 Years.

Hiring for Internal Auditor! Experience: 5 to 8 years Qualification: CA / ACCA / CPA / MBA / CA Inter / Graduate Industry: FMCG Skills: Internal Audit, RCM, Risk Advisory, Internal Controls. Entire Audit Lifecycle. Third Line of defense. Responsibilities End-to-end Business Process Walkthrough Identifying Risks & Developing Risk Control Matrix (RCM) Reviewing Process-Level Risk Assessments Testing Business Controls for Design & Operational Effectiveness Risk Reporting & Internal Controls Testing Preferred 2+ years of consulting experience

Review of promotional and medical communication materials (for various client products) and ensure the content in these materials is medically accurate, scientifically rigorous, truthful and balanced, relevant to product and therapy area, compliant to various pharma regulations and guidelines and is supported by authentic and up to date references. Develop and update content for various medical materials, perform literature search to identify appropriate references to support creation/update of scientific content, track and audit assets for various purposes. Develop and review content for various deliverables meeting quality requirements as per client satisfaction metrics, within assigned timelines and with guidance from the manager. The tasks will be carried out as per assigned processes, guidelines, and SOPs with help of tools and platforms specified by the client and the manager. Responsible to follow the best practices in the department regarding - processes, communication (internal & external), project management, documentation, and technical requirements like - language, grammar, stylization, content search, summarizing, data conflicts and referencing. Participate in assigned training programs and work on assignments as per requirement. Participate in client calls as per project requirements. Compliance to quality, confidentiality and security; Adhere and follow quality systems, processes and policies; Comply to training and specifications Key Requirements: EXPERIENCE: Minimum 2 to 5 years of experience EDUCATION: MD/MDS/PhD with Post Doc (or experience)/MBBS with experience . Location: Hyderabad, Banglore, Mumbai, Delhi/Ncr, Pune Interested Candidate Please Apply - India.hr@infinitysts.com

1.Candidates must have good experience in Internal Auditing, Risk Assessments 2.Methodologies, SOPs, compliances. 3.Shall be a Certified Internal Auditor. 4.Shall have hands on experience in data analysis tool. 5.Must have good communication skills.

Standard Operating Procedures( SOP ) & Work Instructions ( WI ) Preparation. Time Study (Cycle time , Takt Time , etc.) Lean Manufacturing, Continuous Improvements, Line Design, Layout planning, E Tools Knowledge or Experience - Team Center Vis tools , AutoCAD, Creo View Knowledge of manufacturing processes, Assembly Tools , quality, tooling, tool design, total preventative maintenance and facilities Background in Engineering (Mechanical, Industrial , Production)

1. Experience in API / Intermediates manufacturing company 2. Working as per SOP and follow the safety protocols 3. Working experience in GMP environment 4. Maintaining Documentation / BMR

Hello, Greetings for day! Please find the below JD Preparation/ review of standard operating procedure (SOP), calibration procedures, specifications, standard test procedures, general test procedures etc. Conducting training on specification and method of analysis, SOPS and calibration procedures. Handling of QMS documents like Change control, CAPA, Incidents, OOS, deviations, Out of calibrations, OOT etc. To ensure timely closure of documents like Change control, CAPA, Incidents, OOS, deviations, Out of calibrations, OOT etc. To investigate the laboratory error / incident and its impact on quality and analysis of all samples. Participating as a cross functional team member for investigation of any QMS related issues. To observe and maintain Good Laboratory Practices. To prepare / review documents like stability schedule, hold time study schedule, preventive maintenance schedule, calibration schedule. Co-ordination with outside calibration agencies. To prepare/review instrument qualification data. Coordinating with other departments for smooth functioning of laboratory. Arranging standards required for the analysis. Arranging columns required for analysis. To approved sign in TRF( Intermediate) ,GRN,Hold time sample, stability sample Ensuring training of departmental staffs as per job requirement. Attending training program as per CGMP training schedule. To take part in method validation/transfer/verification activity. To maintain discipline in the laboratory. To prepare the analysis request form and send the sample to contract laboratory for analysis. To take part in customer/regulatory/internal audits. Responsible for follow the health, safety & environment norms as per company policy & procedures. To monitor the good housekeeping practices in all quality control area. To co-operate in achieving the quality control objective. Preferred candidates should be form CDMO industry or somebody who has handled multiple API product and handled 50 members team. Interested candidates can share their update resume and below details on 'jyotsna.sable@aartipharmalabs.com' Total years of exp: Current CTC Exp CTC: Notice Period: Are you open for move to Gujarat: Do you have experience in CDMO/API Manufacturing Industry: what is the team size did you handle?

Operations Manager /Manager Operations BPO /BPO Operations Manager Min 1 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage Immediate joiners MUST CONTENT MODERATION PROCESS EXP , CALL Amit 8851792136/Neha 8287267407 Required Candidate profile Operation Manager must be managing CONTENT MODERATION PROCESS WFO BLR & HYD ONLY...No position in Chennai...apply only if can relocate

Department - Production Educational Requirement :-Diploma Chemical Experience - 4-6 years (Agrochemical or Chemical Industry Experience Must) To the plant as per production plan & SOP. Required Candidate profile If you are interested so please share me your cv at Jyoti Dasoni Contact Person No. - 9315507817 capitalplacement04 @gmail.com

Skills Required: Create and Maintain Ops, Jobs and Incident tracker Technical User coordination Re-run the job manually to mitigate the Job failure. Regular updation of Ops, job and incident tracker to ensure that it is always up to date. First Level (SOP) analysis of any issue reported/observed, job stuck/failure or on receiving of any alert Regular assessment of alerts and Dashboards and initiate required add/clean-up Support for any planned activities (like upgrades, CRs, DC/DR/HW Activities, etc) Resolution of issues with data sources, masters Job Description: Purpose:- The purpose of the role is to support process delivery by ensuring proper monitoring of the Processes in production. Resolving the alerts by following the predefined SOPs and maintaining the documentations around the operational issues faced, any job/process failure and regular updation of the SOPs Job Description: Basic OS/Linux/ Database understanding - SQL/Oracle/Postgres Service Desk Management (Raising LW/Sev as per the priority matrix). Coordination with various teams for Incident/Problem Management activities such as, issue identification and its closure. Monitoring, dash-boarding, alerting, trending. Shell Scripting Create and Maintain Ops, Jobs and Incident tracker Technical User coordination Re-run the job manually to mitigate the Job failure. Regular updating of Ops, job and incident tracker to ensure that it is always up to date. First Level (SOP) analysis of any issue reported/observed, job stuck/failure or on receiving of any alert Regular assessment of alerts and Dashboards and initiate required add/clean-up Support for any planned activities (like upgrades, CRs, DC/DR/HW Activities, etc) Resolution of issues with data sources, master

Skills Required: Create and Maintain Ops, Jobs and Incident tracker Technical User coordination Re-run the job manually to mitigate the Job failure. Regular updation of Ops, job and incident tracker to ensure that it is always up to date. First Level (SOP) analysis of any issue reported/observed, job stuck/failure or on receiving of any alert Regular assessment of alerts and Dashboards and initiate required add/clean-up Support for any planned activities (like upgrades, CRs, DC/DR/HW Activities, etc) Resolution of issues with data sources, masters Job Description: Purpose:- The purpose of the role is to support process delivery by ensuring proper monitoring of the Processes in production. Resolving the alerts by following the predefined SOPs and maintaining the documentations around the operational issues faced, any job/process failure and regular updation of the SOPs Job Description: Basic OS/Linux/ Database understanding - SQL/Oracle/Postgres Service Desk Management (Raising LW/Sev as per the priority matrix). Coordination with various teams for Incident/Problem Management activities such as, issue identification and its closure. Monitoring, dash-boarding, alerting, trending. Shell Scripting Create and Maintain Ops, Jobs and Incident tracker Technical User coordination Re-run the job manually to mitigate the Job failure. Regular updating of Ops, job and incident tracker to ensure that it is always up to date. First Level (SOP) analysis of any issue reported/observed, job stuck/failure or on receiving of any alert Regular assessment of alerts and Dashboards and initiate required add/clean-up Support for any planned activities (like upgrades, CRs, DC/DR/HW Activities, etc) Resolution of issues with data sources, master

BNC has been mandated to recruit a Internal Audit Associate for a 3 month contract role for a consulting firm based at Noida Sector 16. This role is ideal for CA freshers or MBA graduates who have exposure to SOP development/implementation , and a keen interest in risk management, process improvement, and compliance. Key Responsibilities: Assist in planning and executing internal audits for clients across sectors. Evaluate internal controls, identify gaps, and suggest improvements. Support SOP design, documentation, and implementation for client processes. Conduct walkthroughs and interviews with client teams to understand operations. Prepare audit reports with findings, risk assessments, and actionable recommendations. Work on special assignments including risk assessments, compliance checks, and process reviews. Coordinate with client stakeholders and internal teams to ensure smooth execution. Required Qualifications: CA Freshers or MBA in Finance with strong experience in SOP (Standard Operating Procedures ) , and a keen interest in risk management, process improvement, and compliance. Strong analytical and problem-solving skills Effective written and verbal communication Good understanding of business processes and controls Team player with adaptability and willingness to learn Immediate Joiners are preferred and this role is 3 months contract role. If interested please share your resume at [HIDDEN TEXT]

LocationMumbai Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool &controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior clientexperience. - Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy forsmooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicateproactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Role & responsibilities This is a full time on-site role requiring travel to client sites. The Manager Risk Advisory Services will be responsible for overseeing day to day risk advisory services to our clients such as conducting internal audits, evolving and implementing SOPs, executing focussed client engagements to identify and manage potential risks to their operations, financial stability and reputation. The Manager will work closely with junior team members to provide comprehensive solutions and guidance to clients across various industry segments. The role requires a strong understanding of audit methodologies, regulatory compliance, and internal control frameworks. Preferred candidate profile Minimum 5 years of experience handling relevant work Strong analytical skills with the ability to assess complex business processes and identify potential risks and control gaps. Knowledge of risk assessment methodologies, regulatory requirements, and control frameworks (e.g., COSO, ISO 31000). Familiarity with industry-specific regulations and compliance requirements. • Excellent communication and presentation skills to effectively convey complex concepts and findings to clients and internal stakeholders. Strong problem-solving abilities and attention to detail. Proficient in using relevant software applications, such as Microsoft Office suite and data analysis tools. Ability to work independently as well as collaboratively in a team-oriented environment. • Demonstrated professionalism, integrity, and the ability to maintain client confidentiality • Relevant professional qualifications such as CA, CIA,

Have good experience in developing SOPs, SIPOC, FMEA & Process flow mapping, Able to Identify, drive and complete Process, Quality and Efficiency Improvements/Projects, Manages & meet deadlines on assigned operational and adhoc activities and serves as a backup, He/she needs to take up the ownership of cross training the fellow team member's activities and creating backups, S/He is the primary contact for resolving any process issues and providing support on Audits, S/He Also plays a pivotal role in providing any data support to the Lead/Manager along with taking training sessions for the new team members, Performs the assigned set of activities on a Daily/Weekly/Monthly basis,

Division Quality Department Quality Employment Type Permanent Job Purpose Prepare, update and review the specifications, SOPs, policy and operating documents for analysis of materials in order to ensure alignment to predefined quality parameters and compliance to respective standards / pharmacopeia and cGMP requirements Accountabilities Prepare documents like SOPs, specifications and non-routine documentation and ensure timely availability across the site to provide support during the analysis Prepare / revise corporate documents like SOPs, general analytical methods etc by coordinating with site QC/QA Review the applicable pharmacopoeia and guidelines and make appropriate updates Review instrument calibration data w r t operating documents Review the latest pharmacopeial updates, supplements and amendments by evaluating the updates required in the available document to ensure the compliance with the current pharmacopoeia through consent with regulatory body Review the new/revised monograph as per current pharmacopoeia Review the latest pharmacopeial updates and monitor its timely implementation to avoid any non-conformances Intimate the concerned stakeholders to initiate and complete activitiarmacopoeia Escalate non-conformances timely to avoid any delays in operation III Review the assigned documents by referring the concern backup and pre-defined quality procedure to ensure its compliance against the quality requirements Follow the approved procedures and current Cipla policies for review approach by referring valid backup documents, SOPs etc so that every document is complying w r t the quality aspect of the product Identify and discuss queries / problems faced during the document review by taking initiatives so that further delay in document completion is avoided Issue documents to applicable units, by maintaining the record of the same in the issuance record (bound book) so the current version of the common document is available at the unit Issue applicable bound books to units by maintaining the log of the same so the current format is available to record the releva Maintain correct and updated record of all the issuance of documents and bound books Execute harmonization and simplification process of documents to reduce complexities in processes and ensure standardized procedures are followed Evaluate and prepare documents for standardization across all units at a site Coordinate with CFTs and check requirements as per existing procedures to simplify the process Provide suggestions and ideas by exploring new possibilities to achieve work simplification Education Qualification Sc Relevant Work Experience 1-3 years of experience in QC department of a pharmaceutical organization Competencies/Skills Collaborate to Succeed Innovate to Excel Perform with Accountability Lead with Empathy Act with Agility Strong Domain Knowledge People Management Job Location Rangpo Shift Hours

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Helpdesk Executive, Bangaluru Business Property and Asset Management What this job involves Responsible for 360 degrees’ coordination with Tenants and internal departments. Assist with day to day operations and ensure smooth interaction while adhering SOP’s in place. Support Property Manager and HOD with required data, coordination and execution as per the circumstantial requirement. Your key deliverables will be to: Acts as the first point of contact for tenant service calls, requests and issues. Directs tenant service requests to the appropriate department for resolution including engineering, maintenance, cleaning, mechanical and vendors. Responsible for issuing and obtaining approvals for day to day tenant work permit requests. Must diligently support and maintain good working relationships with tenants and vendors. Regularly monitor the tenant stock levels, style variants and display standards. Observe and analyse the tenant sales team standards to ensure customer experience and provide necessary inputs to help improve the quality. Responsible to conduct store audits including F&B outlets Assists property management with day-to-day operation of the property in accordance with policies/procedures and client needs. Responsible to provide various analysis as per the directions of HOD. (Should have good system knowledge) Responsible for obtaining tenant and vendor licenses, certificates. Maintaining tenant contact list, emergency contact lists and maintaining other records and files pertinent to tenants and vendors Assists with billing, rent collection, and other tenant charges in compliance with lease agreements. Data entry, compiling monthly reports and sharing it with Tenant Coordination Manager in timely fashion. Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, written correspondence specially to tenants, preparing spreadsheets & reports and logging & dispatching tenant service calls. Other assigned duties may include coordination of fire safety meetings and drills, updating and maintaining emergency manuals, maintaining training records, and retention of forms and certificates. Rendering of Lost and found reports Rendering of Footfall reports/ sales reports General rounds of mall, ensuring highest standards of Housekeeping in Mall Reporting: You will be working with our operations team and reporting to the HOD. Sound like youHere is what we’re looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be effectively communicating the grievances of Tenants/Customers/Vendors/Inter-Departments and ensure timely solution. You should have a good problem solving skills. Qualifications You will have a Diploma/Degree / Marketing OR any equivalent, with min 2-3 years of work experience in Real Estate/ Hotel or Construction Industry/ CRM/ Helpdesk. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Designing, executing and interpreting bioassays/pharmacological studies. Knowledge of GLP/GMP. Leading and managing in-vitro/in-vivo projects, ensuring timely completion Mentoring junior scientists, building and leading cross functional teams Analyzing data, preparing reports and presenting to stakeholders Collaborating with other departments, to advance progress of projects

Designing, executing and interpreting bioassays/pharmacological studies. Knowledge of GLP/GMP. Leading and managing in-vitro/in-vivo projects, ensuring timely completion Mentoring junior scientists, building and leading cross functional teams Analyzing data, preparing reports and presenting to stakeholders Collaborating with other departments, to advance progress of projects

I. Role & responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3. Develops and implements procedures to meet quality, quantity, and timeliness standards. 4. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5. Coaches less-experienced staff in learning procedures and insurance knowledge. 6. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. II. Purpose of the Position * Processes complex tasks, implements new tasks and/or manages existing tasks without supervision . Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements. Contact Scope Internal Contacts - Team members within the client team, supervisor External Contacts - Client contacts (by email)N III. Minimum Qualifications Experience 5+ years at least and 1.5+ years as a team lead Education Background Bachelor Degree (Major) Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage. Competencies and Behaviors Train others Builds team relationships Communicates effectively Demonstrates functional excellence Customer centric Licenses/Certificates - N/A