23 Sop Documentation Jobs

As an HR & Compliance Coordinator for US Staffing Operations, your role will involve various responsibilities to ensure smooth onboarding and compliance processes for US-based employees and contractors. Your key responsibilities will include: - Assisting in end-to-end onboarding and offboarding processes, ensuring timely completion of documentation, background checks, system access, and exit formalities. - Coordinating closely with background verification vendors and internal teams to ensure accurate and timely completion of all screenings. - Maintaining accurate employee records and ensuring completion and storage of all compliance-related documents as per organizational and legal standards. - Navigating and maintaining documentation via MSP portals, ensuring timely submission and tracking of onboarding and compliance workflows. - Supporting the development and maintenance of standard operating procedures for key HR, onboarding, and compliance workflows. - Applying understanding of US federal employment regulations and client-specific guidelines to ensure process adherence. - Tracking and coordinating return confirmations for client-issued equipment and assets during the offboarding process. - Acting as a point of contact for communication with clients, vendors, and candidates regarding compliance, onboarding status, and documentation queries. - Preparing and organizing compliance records and documentation to support internal and client audits. Qualifications required for this role include: - 1-3 years of experience in US Staffing Operations, HR Coordination, or Compliance Support. - Hands-on experience with MSP portals such as Beeline, Fieldglass, or Coupa. - Working knowledge of US federal employment regulations including I-9, E-Verify, and contractor compliance. - Experience in preparing and maintaining SOPs or process documentation. - Familiarity with background check portals and onboarding processes. - Strong written and verbal communication skills. - Proficiency in Microsoft Excel, Word, and document tracking tools. - Highly organized, detail-oriented, process-driven, and a quick learner.,

Role Overview: As an Associate Specialist - Cybersecurity Analyst at Linde Global Support Services Pvt. Ltd, you will play a crucial role in performing operations related to Linde plc Cybersecurity services, including SOAR, SIEM SOC, ITDR, and VAPT. You will be part of the Linde Corporate IT Security Operations team, contributing to the monitoring, analysis, and enhancement of cybersecurity systems to ensure the security of Linde plc applications, systems, and networks. Additionally, you will collaborate with internal and external cybersecurity experts to identify and mitigate security risks effectively. Key Responsibilities: - Monitor alarms and events from Linde plc cybersecurity systems, ensuring appropriate response, coordination, and closure of incidents, including incident cause analysis. - Build effective detection use cases using tools like SIEM, ITDR, and SOAR to enhance cybersecurity systems" efficiency. - Perform regular pen-testing tasks to identify security control gaps and ensure timely mitigation. - Ensure proper architecture and configuration of tools used by the IT Security Operations team to identify threats and respond accordingly. - Collaborate with regional IT teams to understand cybersecurity risks, create mitigation plans, and provide status reports. - Work with vendors providing security operational services to ensure services meet Linde plc's requirements and SLAs. - Support the creation of SOP documentation for Security Operations within Linde plc. - Ensure process consistency and harmonization with Cybersecurity analysts across all segments. Qualifications Required: - 2+ years of experience in infrastructure, service, and cybersecurity. - Broad understanding of Linde's business activities. - Significant exposure to Linde IT infrastructure. About the Company: Linde Global Support Services Pvt. Ltd. is a subsidiary of Linde, dedicated to providing IT Enabled Services to Linde group companies worldwide. With a commitment to delivering high-quality solutions and services, Linde aims to make the world more productive while ensuring sustainability and protection of the planet. As part of Linde's core Global IT Team, the company offers diverse career opportunities in leading technologies within a global work environment. If you are inspired by our mission and vision, we invite you to apply for the Associate Specialist - Cybersecurity Analyst position at Linde Global Support Services Pvt. Ltd through our online job market. Join us in making a positive impact on the world while advancing your career in cybersecurity.,

Job Description - Senior Accountant - Vendor Master Data Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and FacebookInviting applications for the role of Management Trainee- Senior Accountant/ Vendor Master Data Management We are looking for a candidate with a good understanding and ability to perform day-to-day Vendor Master Data operations while meeting the agreed metrics. In this role, the shortlisted candidate will be responsible for vendor creation & modification, coordinate with sales, procurement, and other relevant finance teams within Client to resolve queries / issues related to vendor creation & modification requests received. Responsibilities: .Create / Modify vendor master record as per the request received following the defined procedures. .Ensure accuracy, consistency, and completeness of Vendor master data records. .Regularly update vendor information based on business requirements. .Perform vendor master data validation tasks as and when required. .Adhere to data governance policies, regulatory requirements, and industry standards. .Enforce controls to prevent unauthorized changes to Vendor master data. .Analyze Vendor data to find trends, patterns, and opportunities for process improvement. .Coordinate with Client - procurement, sales, finance, and operations teams to gather required information for new vendor creation or to update existing Vendor data. .Support manager in data collation for various metrics and dashboards. .Research on errors and participate in creating the Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) documentation. .Update Standard Operating Procedures (SOPs) based on the updates received from time to time. .Support in data sharing across departments while adhering to data security protocols. .Be vigilant and find inefficiencies in processes and work with the transformation team to propose solutions for betterment. .Support in implementing automation tools in the process. .Perform peer to peer Quality check for accuracy and compliance. .Maintain exception logs for process related exceptions as and when they occur. .Train new joiners / team members on tools & systems. Work with manager and transformation teams on recording best practices, adoption them at the ground level.? Qualifications we look for in you! Minimum Qualifications / Skills .Bachelor's degree in commerce OR business administration. .Relevant work experience in a Global environment in Hi-tech, manufacturing and IT distribution industry. .Excellent written and verbal communication skills in English. .Working with US based clients & US shift preferred. .Ability to work both individually and in a team environment. .Excellent problem solving and time management skills. .Ability to think creatively and highlight the issues on time for better resolution. .Able to perform multitasks and complete tasks with efficiency and accuracy. .Ability to co-ordinate with key stakeholders at various levels and establish relationship in resolving process issues. .Must have experience in SOP documentation. .Proficiency in using Excel skills is mandatory. Preferred Skills .Working experience in different geographical time zones (APAC, EMEA, Americas etc.,) .Exposure to Advanced Excel, PPT & Visio will be an advantage. .Working with Microsoft Dynamics - AX preferred .Working with VMD workflow tools, Oracle, SAP-MDG etc., will be an added advantage. .Experience in working in fast paced environment. Why join Genpact .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect andintegrity,customerfocus,andinnovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

As a Project Management Office (PMO) Manager at ZS, you will play a crucial role in enabling the smooth delivery of client engagements. Your responsibilities will include managing the PMO team, coordinating team meetings, setting individual goals for team members, facilitating induction of new team members, and supporting administrative requirements for team events. You will be tasked with owning PMO processes and tools, ensuring the quality of deliverables, managing team member utilization, tracking project processes adherence, and overseeing program risk management. Additionally, you will maintain SOP documents repository, contribute to continuous improvement initiatives, manage onboarding/offboarding processes, and handle asset record-keeping. Collaboration with clients will be a key aspect of your role, involving setting up meetings and seminars, following up on PMO tools/processes issues, and working with the clients" PMO team on updating and sharing performance summaries. The ideal candidate for this position is a graduate with at least 3 years of experience in Project Management or a Post Graduate in MBA with relevant experience. You should be organized, self-motivated, possess good knowledge of Project Management processes and tools, and be proficient in MS Excel, PowerPoint, and Word. Strong communication skills, customer focus, interpersonal skills, and a proactive approach are essential qualities for this role. Prior experience in running a PMO for more than 50 people is preferred. ZS offers a comprehensive total rewards package, including health and well-being benefits, financial planning support, annual leave, personal growth opportunities, and professional development programs. Our flexible and connected work culture allows a combination of work from home and on-site presence at clients/ZS offices, fostering individual and global team member growth. Travel is a requirement for client-facing ZSers, with travel opportunities aimed at strengthening client relationships, gaining diverse experiences, and enhancing professional growth by working in different environments and cultures. ZS values diversity, inclusion, and belonging, and encourages individuals from various backgrounds to apply. The company is an equal opportunity employer committed to providing equal employment and advancement opportunities without discrimination. To apply for this role, candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, along with a full set of transcripts, is required for consideration. Agency calls are not accepted. For more information, visit www.zs.com.,

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer - Accounts Payable-Payments We are looking for a candidate with good understanding and ability to perform day-to-day Accounts Payable - Payments Operations while meeting the agreed metrics. In this role, the shortlisted candidate will be responsible for processing payments, support in researching payment exceptions and work with Subject Matter Expert (SMEs) to resolve them. Update payment reference in trackers and follow up with team to ensure accurate data is recorded and visible across all teams. Document and train the teams on process changes/ updates. Responsibilities . Review payment proposal generated by accountant before it is submitted for approval to team. . Generate payment proposal for exceptional / VIP vendors if any highlighted by AP team/ Treasury teams. . Work with large volume excel spreadsheet to review, validate the payment data before submission for further approvals. . Facilitate payment proposal validation via BOT and flag discrepancies in the file . Carry out tier 1 validation of vendor bank details by checking if the bank details are on the system. Flag the vendors where bank details are not available . Facilitate mitigation of fallouts post manual cheque validation by document handling team, wherever required. . Work on payment fall outs due to discrepancy between payment proposal and DocuWare data . Access SharePoint folder for payment confirmation uploaded by AP team and update journal on AX by creating unique ref# . Upload payment confirmation on DocuWare for future reference . Upload payment confirmation on SharePoint to facilitate BOT-driven vendor remittance . Update Payment reference numbers in the trackers and establish appropriate follow up with teams to gather missing data to ensure accurate data is recorded. . Work with SMEs on resolving Customer return payments and Vendor payment- returns in the bank. . Update payment query tracker and ensure timely follow up with teams and approvers where necessary. . Work with Invoice processing team in resolving payment blocks before proceeding to payment proposal run on daily basis or as per the defined schedule. . Work with teams to ensure direct debits are accounted appropriately. . Maintain 100% accuracy & turnaround time in payment proposal generation and support manager in circulating necessary payment reports. . Perform payment reconciliations as per the defined timelines. . Support and contribute to data collation & report building for operational metrics defined in the process. . Required hands-on experience in using excel to create reports, Pivot table, formatting and cleansing the data. . Periodically review Standard Operating Procedures (SOPs) to capture the changes and get them signed off with relevant approvers. . Participate in quality audits to perform required transaction deep dive analysis and support building appropriate root cause analysis (RCA) for the issues / errors/ observations highlighted by the audit teams. . Support quality/audit teams in payment audits and share relevant support documents with appropriate approvals as and when requested. . Adhere to defined payment process controls. . Identify process improvement opportunities and work with SMEs and transformation teams in developing solutions. . Work with manager to publish daily health metrics to internal management and raise caution on any challenges. . Support team priorities and initiatives and effectively manage workload & staffing. Additional Responsibilities: . Perform payment reconciliations as per the defined timelines and establish approved follow up mechanism to resolve/close the open items with accuracy. . Review periodically on supplier direct debits, vendor credits and duplicate payments before generating payment proposal. . Follow up with Vendors, AP teams to resolve payment / banking related issues. . Periodically review Standard Operating Procedures (SOPs) with SMEs to capture the changes and get them signed off with relevant approvers. . Work closely with team to review AP ageing and support AP teams in building Cash flow / payment forecasting where necessary. . Create and circulate daily payment reports to relevant Teams. Maintain 100% accuracy & turnaround time in payment processing. . Conduct training sessions and workshops to enhance team knowledge and skills. . Participate in quality audits to ensure accuracy across teams in the process. . Review /update Root Cause Analysis (RCA) provided by the accountant and work with -SMEs in formalizing the resolutions and update them into SOPs. . Perform payment sample audit and educate the teams on errors with approved solution. Record errors along with Corrective Action and Preventive Action (CAPA) for the errors. . Review issues highlighted by the team and audit teams, perform appropriate deep dive analysis to build Actions to prevent reoccurrence. . Work with manager and controls teams to review and update the controls from time to time and ensure on the adherence to the defined payment process controls. . Work with SME and manager to develop health metrics and help to adopt them at the ground level. . Identify process improvement projects and work with SMEs and Transformation to formalize the solutions and support in implementation on the ground. . Involve and contribute to operational governance meetings at country / Business Unit (BU) level. . Perform transaction audit and educate the team on errors with approved solution. Record errors and preventive actions in the designated log and obtain sign off with internal management as per agreed guidelines. . Support manager and HR teams in conducting interviews for the new team member identifications where necessary. . Support quality/audit teams in transaction audits and share relevant support documents with appropriate approvals as and when requested. . Train new joiners / team members on tools & systems. Work with manager and transformation teams on recording best practices, support to adopt at the ground level. Qualifications we look for in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in commerce or business administration. . Relevant work experience in a Global environment in Hi-tech, manufacturing and IT distribution industry. . Experience of working in ERP&rsquos Microsoft Dynamics, Oracle, SAP and AP payment workflow . Proficiency in using MS office applications such as Word, Excel, PowerPoint. . Required to work in US time zones. . Should have transformation mindset and participated in transformation projects. . Must have experience in SOP documentation and process mapping. . Excellent written and verbal communication skills in English. . Ability to work both individually and in a team environment. . Excellent problem solving and time management skills. . Ability to think creatively and highlight the issues on time for better resolution. . Capable to multitask and complete the tasks accurately. . Critical thinking skills with an ability to analyze data, and an eye for details. Preferred Qualifications/ Skills . Hands-on experience in managing large volume payment processes in an international environment with US experience is preferred. . Working with Microsoft Dynamics -AX is preferred. . Working with any Payment management tools, Bank portal interface reviews will be an added advantage. . Experience with Advanced Excel & Visio will be an advantage. . Flexible in working late hours, especially during month/quarter end or as per business discretion. Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Management Trainee - Accounts Payable - Vendor Master Data Management We are looking for a candidate with a good understanding and ability to perform day-to-day Vendor Master Data operations while meeting the agreed metrics. In this role, the shortlisted candidate will be responsible for vendor creation & modifications in general. specific focus for this role is on vendor modifications related requests (ex: bank detail changes, address & name changes etc.) for procurement-based vendors. Coordinate with sales, procurement, and other relevant finance teams within to resolve queries / issues related to vendor creation & modification requests received. Be a subject matter expert at the floor to allocate work and guide team members and also Document and train the teams on process changes/ updates. Responsibilities: . Create / Modify vendor master record as per the request received following the defined procedures. . Ensure accuracy, consistency, and completeness of Vendor master data records. . Regularly update vendor information based on business requirements. . Adhere to data governance policies, regulatory requirements, and industry standards. . Adhere to the process controls to prevent unauthorized changes to Vendor master data. . Act as first point of contact for escalations to resolve any outstanding queries from HR and other teams . Coordinate with HR, procurement, sales and Finance team to gather required information for new vendor creation or to update existing Vendor data. . Make corrections to the vendor master data as per the guidance received from quality and audit teams. . Maintain 100% accuracy & turnaround time in processing master data requests received and support delivery Manager in circulating necessary reports. . Research on errors and create Root Cause Analysis (RCA) and work with SME and manager to develop Corrective Action and Preventive Action (CAPA). . Update Standard Operating Procedures (SOPs) based on the updates received from time to time. . Support in data sharing across departments while adhering to data security protocols. . Support quality/audit teams in master data audits and share relevant support documents with appropriate approvals as and when requested. . Support and contribute to data collation for metrics and report / dashboard building for agreed operational metrics. . Required hands-on experience in using excel to create reports, Pivot table, formatting and cleansing the data. . Be vigilant and find inefficiencies in processes and work with the transformation team to propose solutions for betterment. . Work with manager to publish daily health metrics to internal management and raise caution on any challenges. . Update exception log for process related exceptions as and when they occur. Additional Responsibilities: . On daily basis coordinate with Manager on distribution of the work based on resources available for the day. . Review/update Standard Operating Procedures (SOPs) as and when changes are approved by AP /HR team. . Develop and maintain comprehensive documentation related to processes, best practices, and resolutions. . Periodically perform vendor master data validation checks / cleansing tasks and highlight to AP /HR teams on the observations and correction required if any. . Adhere to internal compliance policies and guidelines established by the management on daily operational activities. . Identify process improvement projects and work with SMEs and Transformation to formalize the solutions and support in implementation on the ground . Review /update Root Cause Analysis (RCA) provided by the accountant and work with -SMEs in formalizing the resolutions and update them into SOPs. . Partner with SME to gather and record process updates and resolutions for exceptions and educate the teams. . Involve and contribute to operational governance meetings at country / Business Unit (BU) level. . Perform vendor master data sample audit and educate the teams on errors with approved solution. Record errors along with Corrective Action and Preventive Action (CAPA) for the errors. . Analyze Vendor data change requests to identify trends, patterns, and find opportunities for process improvement. . Support in implementing automation tools in the process as and when required . Perform peer to peer Quality check for accuracy and compliance. . Work with manager and controls teams to review and update the controls from time to time and ensure on the adherence to the defined master data process controls. . Conduct training sessions and workshops to enhance team knowledge and skills in the assigned scope of work. . Work with SME and manager to develop health metrics and help to adopt them at the ground level . Train new joiners / team members on tools & systems. Work with manager and transformation teams on recording best practices, support to adopt at the ground level. Qualifications we look for in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in commerce or business administration. . Relevant work experience in a Global environment in Hi-tech, manufacturing and IT distribution industry. . Experience of working in ERP&rsquos Microsoft Dynamics, Oracle, SAP and AP workflow . Proficiency in using MS office applications such as Word, Excel, PowerPoint. . Required to work in US time zones. . Should have transformation mindset and participated in transformation projects. . Must have experience in SOP documentation and process mapping. . Excellent written and verbal communication skills in English. . Ability to work both individually and in a team environment. . Excellent problem solving and time management skills. . Ability to think creatively and highlight the issues on time for better resolution. . Capable to multitask and complete the tasks accurately. . Ability to co-ordinate with key stakeholders at various levels and establish relationp in resolving process issues. Preferred Skills . Working with Microsoft Dynamics -AX preferred. . Experience with Advanced Excel & Visio will be an advantage. . Flexible in working late hours, especially during month/quarter end or as per business discretion. . Experience on working with VMD workflow tools, Oracle, SAP-MDG etc., will be an added advantage. Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorp, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenp status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

As a Workday Configuration Analyst at our organization, you will play a crucial role in providing day-to-day support for HR technology solutions specifically related to Workday. Your primary responsibilities will include identifying and researching issues or system defects within Workday modules such as HCM, Absence, Time tracking, and Recruiting. You will be expected to formulate resolutions and recommendations by analyzing fact patterns and adhering to standard operating procedures (SOP) and best practices. Your role will also involve creating test scenarios, test scripts, performing system testing, and coordinating user testing and acceptance. You will need to ensure timely resolution of issues, document processes and maintain SOP documentation. In case of escalations, you will collaborate with the Global HR Technology team. Collaboration is key in this role, as you will work closely with internal resources to develop user procedures, guidelines, and documentation. Additionally, you will collaborate with the HR Technology Global Team to develop and provide training to internal clients on new processes and functionalities within the Time Off and Absence Modules. To be successful in this position, you should have a minimum of 3 years of experience in a similar role working with the Workday HRIS system. Previous Workday configuration experience is essential. Strong communication skills, both verbal and written, are required, along with a solid business acumen in a technical environment. Attention to detail, problem-solving skills, and the ability to prioritize work effectively in a fast-paced, team-oriented global environment are also key attributes we are looking for. At Arrow, we understand the importance of financial rewards and benefits. Therefore, we offer competitive financial compensation, including various compensation plans, as well as a comprehensive benefits package that includes insurance, bonuses, growth opportunities, and more. If you are looking to join a dynamic team where you can make a significant impact and grow professionally, this opportunity is for you.,

Role & responsibilities Support SAP Process Lead in developing To Be Level 4 business and SAP processes and assist with detailed requirements gathering and documentation. Contribute to SAP design and configuration, including creation of Statements of Work and documentation of Standard Operating Procedures. Support data and training activities, such as data cleansing, master data templates, reporting requirements, and reviewing end-user training materials. Collaborate with stakeholders to ensure business requirements are met, manage stakeholder engagement, and contribute to performance measurement and benchmarking. Ensure project delivery aligns with quality, schedule, and budget expectations, supporting the successful implementation of the SAP Program. Preferred candidate profile Comprehensive experience as a Business Analyst in Projects Experience working in an ERP Implementation Strong Communication Skills

Execute system cutover, go live and hypercare post implementation support Analyze exceptions and look for trends and training opportunities Partner with business unit locations to identify root cause and solve issues Learn and understand business processes, procedures, transactions and technology within an assigned functional area Provide business, function, or process specific requirements and provide input to the design team and subsequent design or build of approved work intakes Review, input and validate the training materials including standard operating procedures designed to document business processes within the business or function Conduct process and transactional training for business and end users and participate in product testing efforts including process testing and user acceptance testing with process leads and business end users Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff Other duties as assigned Preferred Qualifications Experience with process migration and creation of process maps and standard operating procedures Project management experience Business relationship management or business analyst position experience

Manage and monitor onsite equipment to ensure smooth facility operations Perform capacity planning and administration of electrical infrastructure including Online UPS and DG Set Maintain accurate records of Standard Operating Procedures (SOPs) and Root Cause Analysis (RCA) reports Coordinate and arrange meetings related to operational planning and equipment performance Ensure adherence to safety protocols and compliance standards in daily operations Work closely with facility and technical teams for issue resolution and preventive maintenance activities

About Glean: Glean is an innovative AI-powered knowledge management platform founded in 2019 to assist organizations in efficiently finding, organizing, and sharing information among their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean facilitates easy access to relevant knowledge, enhancing productivity and collaboration. The cutting-edge AI technology employed by the company simplifies knowledge discovery, enabling teams to leverage their collective intelligence more effectively and expediently. The inspiration behind Glean stemmed from Founder & CEO Arvind Jain's profound comprehension of the obstacles employees encounter while seeking and comprehending information in the workplace. Witnessing firsthand the challenges posed by fragmented knowledge and a multitude of SaaS tools that impede productivity, Jain embarked on a mission to develop a superior solution - an AI-powered enterprise search platform that enables individuals to swiftly and intuitively access the information they require. Over time, Glean has metamorphosed into the foremost Work AI platform, amalgamating enterprise-grade search capabilities, an AI assistant, and robust application- and agent-building functionalities to revolutionize the way employees engage in their work. Role Description: The ideal candidate for this role must be a strategic thinker possessing practical experience in process development, master data cleanup, and automation. Key responsibilities include: - Managing end-to-end processing and review of vendor invoices to ensure accuracy, appropriate GL coding, and policy compliance, independently resolving complex or escalated issues. - Leading communication and issue resolution of escalations with vendors and internal teams or sensitive accounts, and maintaining strong relationships. - Driving implementation and optimization of AP automation tools and workflows, proactively recommending and testing improvements to enhance efficiency. - Ensuring perpetual audit readiness by upholding robust supporting SOP documentation and proactively addressing internal control weaknesses. - Supporting external and internal audits by coordinating data requests, process walkthroughs, and remediating audit findings. - Serving as a go-to resource and mentor for AP best practices and technical queries within the broader team, although without direct supervisory responsibilities. - Managing the Global AP mailbox to ensure timely resolution of incoming requests. - Ensuring compliance with company policies, industry standards, and regulatory requirements. - Ensuring full tax and regulatory compliance in India (GST, TDS, Income Tax) and the US (1099, W-9, sales/use tax). Candidate Requirements: - Bachelor's degree in Accounting, Finance, or a related field. - Demonstrated proficiency in using ERP/AP systems (e.g., NetSuite, Bill.com, SAP, or similar platforms) and advanced skills in Microsoft Excel and related reporting tools. - Strong analytical capabilities, attention to detail, and the aptitude to identify and resolve complex issues with minimal supervision. - Experience in successfully driving or supporting AP process enhancements, workflow automation, and system implementations. - Excellent communication, relationship management, and problem-solving skills, with the ability to manage competing priorities under tight deadlines. - Strategic thinker with hands-on expertise in process development, master data cleanup, and automation. Location: This role is hybrid, with the requirement of being present in our Bangalore office for 3 days a week.,

Position Overview: The Team Manager will lead and manage a team of Process Associates, ensuring efficient service delivery and high performance. Reporting to the Operations Manager, the role involves monitoring team productivity, driving process improvements, and providing data-driven insights through regular reporting. Role & responsibilities: - Understand operational requirements and assist in designing and implementing new processes and tools. - Foster a team environment that delivers excellent customer service. - Motivate the team, instill accountability, and ensure performance targets are met. - Monitor team effectiveness and track work assignments to ensure timely completion. - Prepare production reports and update SOPs as needed. - Address and escalate issues to management for quick resolution. - Interact with producers to manage and resolve queries. - Provide daily coordination of team activities and handle correspondence. - Analyze data and prepare reports as requested.

Aster Medcity is looking for Senior Executive Revenue Cycle Management Aster Global Centre India to join our dynamic team and embark on a rewarding career journey. Knowledge of Revenue Cycle Management Manage effectively responding to clients and providing invincible support. Excellent communication and writing skills in English. Ability to document the processes (SOPs) Excellent Problem solving skills. Excellent documentation skills

Key Responsibilities: Handle and resolve queries from branches and customer service teams related to IRIS and NetBanking platforms. Train branch and support teams through workshops, advisory notes, and knowledge-sharing content. Monitor recurring issues and suggest long-term fixes and improvements. Create and update SOPs, FAQs, and training materials for easy reference. Coordinate with tech, operations, and product teams to ensure smooth platform performance. Prepare reports and dashboards to track query trends and resolution timelines. Ensure all support and training activities comply with internal and regulatory policies.

Key Responsibilities: Handle and resolve queries from branches and customer service teams related to IRIS and NetBanking platforms. Train branch and support teams through workshops, advisory notes, and knowledge-sharing content. Monitor recurring issues and suggest long-term fixes and improvements. Create and update SOPs, FAQs, and training materials for easy reference. Coordinate with tech, operations, and product teams to ensure smooth platform performance. Prepare reports and dashboards to track query trends and resolution timelines. Ensure all support and training activities comply with internal and regulatory policies.

Manager—Master Data (EPDM, Business Partner) | 10+ yrs exp | Team mgmt, SAP, MDM, Data Governance, Process Excellence | Stakeholder mgmt | CPG exp preferred | Strong in RCA, KPIs, SLAs, SOPs

We're Hiring: Business Process Analyst Data & Governance Focus Location: Vijayawada Experience: 5-10 Years | Type: Full-Time | Industry: Business Process Management, Data Governance, Public Sector Projects Are you skilled in mapping and optimizing complex workflows? Do you have experience aligning business processes with large-scale data systems? We're looking for a detail-oriented Business Process Analyst to join our growing team. Role Overview As a Business Process Analyst, you'll work closely with data, governance, and technical teams to improve process efficiency, ensure consistency in data handling, and drive cross-functional automation initiatives. Key Responsibilities Analyze, document, and optimize business processes related to data management and data lakes Develop and maintain Standard Operating Procedures (SOPs) for metadata creation and data dictionary usage Oversee workflows related to data receipt, cleaning, normalization, and ETL automation Identify and resolve bottlenecks in data collection, interoperability, and sharing mechanisms Required Skills Expertise in business process modeling and workflow automation Experience with data governance frameworks and ETL workflows Understanding of government/public sector workflows and data policies Proficiency in tools like Microsoft Visio, Lucidchart, or enterprise process mapping platforms Preferred Certifications Lean Six Sigma (Green Belt or Black Belt) CBPP Certified Business Process Professional PRINCE2 or PMP – Project Management Certifications

Essential Functions 1. To execute consulting requests like Analogue Analysis, Commercial/Clinical Landscapes, Indication Prioritization, data crunching projects, etc 2. To manage requests based upon IQVIA datasets (like Oncology Dynamics, MIDAS) and secondary research 3. Efficiently manage multiple tasks on an ongoing basis, which would typically include data analysis, insight generation, secondary research, etc 4. Generate additional insights and interpretation of data 4. Consistently deliver high quality output 5. Creating documentation (SOPs, Checklists) for projects 6. Assists with the review and analysis of client requirements or problems and assists in the development of proposals and client solutions. 7. Assists in the design/structure and completion of presentations that are appropriate to the characteristics or needs of the audience. Qualifications Masters Degree or PhD Req 6+ years of related experience Req Works willingly and effectively with others in and across the organization to accomplish team goals. Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline. Knowledge of consulting methods, tools and techniques, related to one s functional area. Knowledge of current events and developments within an industry and major competitors. Knowledge and understanding of the marketplace. Knowledge of professional/trade associations, key people and companies. Effective time management skills.

Key Responsibilities Puja Listings Updates: Upload new pujas, update existing ones, and ensure 100% accuracy and quality control across app/web. State-Level GTM Execution: Support Category Managers in state-specific research and local execution plans. Data Collection Analysis: Gather insights on regional puja trends, user behavior, and vendor inputs; submit actionable reports. Pricing Inventory Coordination: Maintain backend pricing and SKU mapping aligned with the frontend experience. Vendor Temple Coordination: Collaborate with the temple ops team/vendors to gather and update puja content (images, videos, timings). Campaign Execution Support: Assist in seasonal campaign launches curate banners, finalize naming, and implement offers. Internal Coordination: Liaise closely with Marketing, Ops, and Content teams to ensure seamless task execution. Quality Assurance: Perform regular checks on live puja pages and flag any discrepancies. CRM Repeat Order Nudges: Help drive nudges and personalized recommendations for repeat orders in collaboration with the CRM team. SOP Documentation: Maintain and regularly update SOPs for puja launches and execution processes. Key Deliverables: 100% accuracy and TAT 24 hrs for listing updates. Timely and actionable research reports (2 3 per month). Full QA coverage of puja pages and proactive issue flagging. Support for X state launches and X campaigns per month. Timely turnaround ( 48 hrs) for new puja requests. Zero delays in cross-functional coordination.

Key Responsibilities Puja Listings Updates: Upload new pujas, update existing ones, and ensure 100% accuracy and quality control across app/web. State-Level GTM Execution: Support Category Managers in state-specific research and local execution plans. Data Collection Analysis: Gather insights on regional puja trends, user behavior, and vendor inputs; submit actionable reports. Pricing Inventory Coordination: Maintain backend pricing and SKU mapping aligned with the frontend experience. Vendor Temple Coordination: Collaborate with the temple ops team/vendors to gather and update puja content (images, videos, timings). Campaign Execution Support: Assist in seasonal campaign launches curate banners, finalize naming, and implement offers. Internal Coordination: Liaise closely with Marketing, Ops, and Content teams to ensure seamless task execution. Quality Assurance: Perform regular checks on live puja pages and flag any discrepancies. CRM Repeat Order Nudges: Help drive nudges and personalized recommendations for repeat orders in collaboration with the CRM team. SOP Documentation: Maintain and regularly update SOPs for puja launches and execution processes. Key Deliverables: 100% accuracy and TAT 24 hrs for listing updates. Timely and actionable research reports (2 3 per month). Full QA coverage of puja pages and proactive issue flagging. Support for X state launches and X campaigns per month. Timely turnaround ( 48 hrs) for new puja requests. Zero delays in cross-functional coordination.

Req ID: 319269 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL - Systems Administration Senior Associate to join our team in Hyderabad, Telangana (IN-TG), India (IN). 2+ years of experience in the IT industry with hands-on experience in any Infrastructure Monitoring Tools such as Zenoss, Nagios, BMC TrueSight, SolarWinds etc. Server, Network, Storage and /or Application monitoring experience. Experience with ticketing systems such as ServiceNow/JIRA. Understanding of core ITSM modules like incident management, problem management, change management, User Stories, Request workflows etc. Knowledge of event management. Basic Python or Bash /Shell scripting experience to automate repetitive tasks. Creation of SOP documentation for routine activities. Effective communication skills both written and verbal. Preferred Skills: Minimum 60% marks throughout academically. ITIL V4 certification Certification/Training on any monitoring tool. Experience with data analytics using common tools such as excel, PowerBI, Tableau, etc. ======================================================================== About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Job Title: Application Support Engineer Experience Required: 2+ Years Job Type: Full-Time Location: Chennai (Hybrid) Job Summary: We are seeking an experienced Application Support Engineer to join our dynamic support team in Chennai. The ideal candidate will have a minimum of 2 years of experience in technical support, with hands-on knowledge of EDI data processing, incident and service request handling, and standard operating procedure documentation. A basic understanding of Java and experience working with tools like JIRA are essential. Key Responsibilities: Provide Level 1 and Level 2 support for business-critical applications. Monitor and manage EDI (Electronic Data Interchange) data exchanges to ensure accuracy and timely processing. Handle incidents and service requests in line with agreed SLAs. Log, track, and resolve issues using JIRA or similar ticketing tools. Document Standard Operating Procedures (SOPs) and knowledge base articles for recurring issues. Coordinate effectively with cross-functional teams, business users, and third-party vendors. Conduct root cause analysis and implement preventive actions for frequent issues. Support routine system monitoring, maintenance, and reporting . Use basic Java knowledge for issue triaging and provide insights for potential automation. Must-Have Skills: 2+ years of experience in application/production support Experience in EDI data monitoring and management Proficiency in incident and request management Familiarity with JIRA or equivalent tools Ability to document technical procedures and support guides Strong communication and troubleshooting skills Basic knowledge of Java Nice-to-Have Skills: ITIL Foundation Certification Exposure to Java-based automation or scripting Experience working in hybrid/onsite support environments

Min exp -2+ years Install and manage Linux servers (Ubuntu, CentOS, Red Hat). Handle user access, system settings, and server security Install and renew SSL certificates for secure access. Required Candidate profile 2+ year of experience Understanding of SSL, firewall, and server security Ready to travel and work at client locations. Pref immediate joiner Good comms Only whats app - 9011612355