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9.0 - 14.0 years
15 - 20 Lacs
Mumbai
Work from Office
ROLE DESCRIPTION Role Title: Manager/Senior Manager Retail Operations Role Expectations: Lead & Manage Retail Data Operations - Leads a team to manage the overall retail MIS and data operations. Sales Enablement & Performance Management - Tracks performance against targets, analyses of Key Performance Indicators (KPIs). Work with senior management and cross functions in business strategy planning like forecast, P&L, Annual Operating Plan (AOP) and others. Role Deliverables: Data & Systems Management: Design and execute the data strategy in your responsibility, which encompasses data collection architecture, data governance, and data reporting infrastructure Own development of best-in-class reports, tools and customized reports to avoid data redundancy Provide insights around category & specific consumer behavior derived from Syndicated data sources. Demonstrate an analytical bent of mind in all projects/collaborations Distill actionable insights from the data to offer client ready business recommendations by identifying meaningful customer indicators & trends Actively builds & proliferates category management knowledge & principles Showcase thought leadership; look for ways to integrate better business solutions Develop and implement SOPs and reports and per managements and operational requirements. Design Master data tables and data dictionaries and manage their maintenance to ensure accuracy and readiness of data masters for all retail channels. Oversee backend operations and escalation for SFA and DMS applications. Work with inhouse and third-party Tech team to develop application Interfaces, reports and modules as per business requirement. Team Management Build a professional and reliable team Coach and develop high quality analysts in the team Stakeholder Management Work cross functionally to create and implement reports and data process flows to ensure new initiative or strategic changes performs as intended. Confidently present category and trade dynamics to stakeholders and rationalize techniques and model fit Respond to questions about data and deliver response in user friendly, visually represented format Reporting Relationships: Reporting To Chief Retail Officer Role Specifications: Business Intelligence MIS SFA and DMS Operations Process Planning and Operations Team Leadership MS Office Educational Qualifications: Engineering Graduate or Data & Systems Graduate/ MBA Experience Required: Minimum 7 years in relevant industry / category Location: Mumbai HO
Posted 2 months ago
3.0 - 8.0 years
2 - 3 Lacs
Patna
Work from Office
Manage daily HR operations, including attendance management, leave tracking, and payroll processing. Develop and implement effective recruitment strategies to attract top talent in the Hotel industry.
Posted 2 months ago
2 - 5 years
1 - 6 Lacs
Mumbai, Mumbai Suburban, Navi Mumbai
Work from Office
We are looking for a detail-oriented professional to create, implement, and maintain SOPs and Delegation of Authority (DoA) frameworks, ensuring documentation aligns with company policies, regulations, and operational best practices across functions.
Posted 2 months ago
7 - 12 years
7 - 15 Lacs
Dharwad, belur industrialarea
Work from Office
Position: Production Manager Location: Serenial Technology Pvt. Ltd., Dharwad, Karnataka, India I. Role and Key Objectives The Production Manager is responsible for planning, organizing, and overseeing all aspects of the companys manufacturing operations to ensure timely delivery, high quality, cost control, and customer satisfaction. This includes the setup of new factory operations and daily management of production, warehousing, and operational quality processes. Key Objectives: Set up and manage daily factory operations including production, quality control, and warehousing. Develop and execute material requirement and production plans based on confirmed customer orders. Organize personnel, machines, and materials to meet production KPIs: output, quality, OTD (on-time delivery), cost, safety, and efficiency. Lead the establishment of production systems and team structure in the initial factory setup phase. II. Main Responsibilities 1. Production and Operations Management Oversee day-to-day factory operations including production execution, operator supervision, machine uptime, and line balancing. Establish and improve SOPs, workflows, and shift management to ensure smooth operations. Coordinate manpower, machines, and materials effectively to meet daily production targets. Monitor and troubleshoot operational issues to minimize downtime and improve throughput. Supervise warehouse operations including material inwarding, storage, inventory control, kitting, and dispatches. Ensure alignment of warehouse records with ERP system and physical stock. 2. PMC Planning Guide the PMC team in developing material and production plans based on delivery commitments. Adjust production schedules based on raw material availability, quality feedback, or customer order changes. 3. Quality Control and Assurance Enforce work instructions and SOPs to ensure consistent quality output. Lead in-process and end-of-line inspection activities; reduce rework and customer complaints. Coordinate with the Quality team to implement root cause analysis and corrective actions. Conduct internal audits to uphold quality systems and compliance. 4. Warehouse and Inventory Management Supervise day-to-day warehouse operations: inbound, storage, outbound, FIFO management. Maintain accurate inventory records in coordination with the ERP and warehouse team. Improve space utilization, material traceability, and kitting efficiency. Implement and monitor safety practices in warehousing and material handling. 5. Safety and Environmental Compliance Ensure adherence to safety protocols on the shop floor and in the warehouse. Conduct regular safety drills, inspections, and training for EHS compliance. Maintain records for ISO 14000 and sustainability audits. 6. Team Leadership and Factory Setup Lead the factory setup including layout design, equipment procurement, initial hiring, and workflow implementation. Set goals for the production and warehouse teams and monitor team KPIs. Train, mentor, and manage performance of team members across production and warehouse functions. Manage overtime planning, shift scheduling, and policy enforcement. 7. Process Engineering & Continuous Improvement Collaborate with Process Engineers to introduce new products and improve existing processes. Drive lean practices, process simplification, and cost reduction programs. Lead initiatives for digital transformation of operations via ERP and analytics tools. III. Qualifications and Competencies Age: 30+ Gender: Open Education: Diploma/Bachelors degree in Engineering, Industrial Management, or related fields Experience: 8+ years in production/operations management, preferably in electronics, IoT, or light engineering industries Language: Proficient in English (reading, writing, and speaking); CET-4 equivalent or above preferred Required Skills: Strong production, warehousing, and operational planning capabilities Knowledge of ISO9001, 5S, Kaizen, and lean manufacturing practices Hands-on ERP experience in production and inventory modules Strong leadership, troubleshooting, and decision-making skills High level of accountability and attention to detail This role is vital to establishing and scaling manufacturing and operations at Serenial Technologys new facility in Dharwad. The ideal candidate is a proactive leader who can build systems from the ground up while managing daily production, quality, and logistics seamlessly.
Posted 2 months ago
3 - 6 years
2 - 5 Lacs
Noida
Work from Office
Manage U.S.-based hotel ops remotely from Noida. Enforce SOPs for front desk, HK & services. Use CloudPMS & tools to boost efficiency, guest experience & revenue. Required Candidate profile BHM or equivalent with 3+ yrs in ops/front office/revenue. Fluent English, hands-on with PMS, OTA, POS. Strong in data, remote training, service flow & upselling.
Posted 2 months ago
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